HP Insight Management WBEM Provider Events Reference Guide

Event DescriptionEvent
Severity
Event ID
A multi-bit error was found while reading a XBC CSR. Probable Cause: Possibly bad
link or cell connection. Recommended Action: Reset partition, and check hardware
associated with event data. WBEM EventID: 493. WBEM ProviderName:
FPL_IndicationProvider.Warning5747
The return value from a function was an unknown value. Probable Cause: Firmware
error. Recommended Action: Reset cell. WBEM EventID: 494. WBEM ProviderName:
FPL_IndicationProvider.Warning5749
Cannot get system ID status from BMC. Probable Cause: The communication with
the system ID is lost. Recommended Action: Reset the BMC using the 'rb' command
from the MP. If this doesn't work (or no MP available), unplug power from the system
for 10 seconds and try rebooting the system. WBEM EventID: 495. WBEM
ProviderName: FPL_IndicationProvider.Warning5750
Cannot read a system ID. Probable Cause: BMC failure. Recommended Action:
Unplug power from the system for 10 seconds and try rebooting the system. WBEM
EventID: 496. WBEM ProviderName: FPL_IndicationProvider.Warning5751
Failed to write new system ID. BMC reported an error. Probable Cause:
Communication failure with the BMC. Recommended Action: Unplug power from
the system for 10 seconds and try rebooting the system. WBEM EventID: 497. WBEM
ProviderName: FPL_IndicationProvider.Warning5752
The system ID(s) currently in the system is invalid. Probable Cause: The system ID(s)
is invalid and the user did not elect to fix the problem. Recommended Action: Reboot
the system and follow the prompts to fix the issue. WBEM EventID: 498. WBEM
ProviderName: FPL_IndicationProvider.Warning5753
EFI unable to find the SAL services for installing interrupt handlers. Probable Cause:
Mismatch between EFI and SAL. Recommended Action: Upgrade system firmware.
WBEM EventID: 499. WBEM ProviderName: FPL_IndicationProvider.Error5755
EFI unable to find the SAL service to install run-time interrupt handlers. Probable
Cause: Mismatch between EFI and SAL. Recommended Action: Upgrade system
firmware. WBEM EventID: 500. WBEM ProviderName: FPL_IndicationProvider.Error5756
EFI unable to find the SAL services for installing interrupt handlers. Probable Cause:
Mismatch between EFI and SAL portions of the system firmware. Recommended
Action: Reboot, if problem persists, contact your HP representative for support.
WBEM EventID: 501. WBEM ProviderName: FPL_IndicationProvider.Error5757
EFI unable to find the SAL service to install boot-time interrupt handlers. Probable
Cause: Mismatch between EFI and SAL. Recommended Action: Reboot or upgrade
system firmware. If problem persists contact your HP representative for support.
WBEM EventID: 502. WBEM ProviderName: FPL_IndicationProvider.Error5758
Too many parameters were passed to the utilities system. Probable Cause: This is a
firmware error. Contact FW engineering. WBEM EventID: 2463. WBEM
ProviderName: FPL_IndicationProvider.Warning5760
A crossbar port is unexpectedly not present. Probable Cause: An XBC is indicating
a port failure. Recommended Action: Validate all of the cells connectivity to the PD
Check the XBC chips seating reset the system replace either cells/system backplane.
WBEM EventID: 504. WBEM ProviderName: FPL_IndicationProvider.Error5762
A crossbar port unexpectedly has its HW_LINK_OK bit not set. Probable Cause: An
XBC is indicating a port failure. Recommended Action: Validate all of the cells
connectivity to the PD. Check the XBC chips seating. Reset the system. Replace either
cells/system backplane. WBEM EventID: 505. WBEM ProviderName:
FPL_IndicationProvider.Error5763
A connected port was found to be in FE. Probable Cause: An XBC is indicating a port
failure. Recommended Action: Validate all of the cells connectivity to the PD. Check
the XBC chips seating reset the system replace either cells/system backplane. WBEM
EventID: 506. WBEM ProviderName: FPL_IndicationProvider.Error5764
Platform Events 35