HP Integrity rx2800 i2 Server User Service Guide
No Parts that are not designed for customer self repair. To satisfy the customer warranty,
HP requires that an authorized service provider replace the part.
Based on availability and where geography permits, CRU parts are shipped for next business day
delivery. Same-day or four-hour delivery might be offered at an additional charge where geography
permits. If assistance is required, you can call the HP Technical Support Center and a technician
will help you over the telephone.
HP specifies in the materials shipped with a replacement CRU part whether a defective part must
be returned to HP. In cases where it is required to return the defective part to HP, you must ship
the defective part back to HP within a defined period of time, normally five (5) business days. The
defective part must be returned with the associated documentation in the provided shipping material.
Failure to return the defective part might result in HP billing you for the replacement. With a CRU,
HP pays for all the shipping and part return costs and determines the courier to be used.
For more information about HP's Customer Self Repair program, contact your local service provider.
For the North American program, see the HP website:
http://www.hp.com/go/selfrepair
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