HP Integrity rx3600 Server User Service Guide HP Part Number: AB463-9003E Published: November 2012 Edition: 9
© Copyright 2006, 2012 Hewlett-Packard Development Company, L.P Legal Notices The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Contents About This Document...................................................................................13 Intended Audience..................................................................................................................13 New and Changed Information in This Edition............................................................................13 Publishing History...................................................................................................................
Power Consumption and Cooling.........................................................................................39 Physical and Environmental Specifications..................................................................................39 3 Installing the System..................................................................................42 Safety Information...................................................................................................................
Attaching the Hook-and-Loop Strap to the Bulk Power Supply and Power Cord.......................67 Applying Standby Power to the Server.............................................................................68 LAN.................................................................................................................................68 Console Setup........................................................................................................................69 Overview..................
Quick Installation Procedure...........................................................................................95 Connecting External Storage..........................................................................................96 SAS Cable Part Numbers...............................................................................................96 SAUPDATE Utility..........................................................................................................97 Syntax...................
Shutting Down Windows from the Start Menu.................................................................120 Shutting Down Windows from the Command Line............................................................120 Booting and Shutting Down Linux............................................................................................121 Adding Linux to the Boot Options List..................................................................................
Power Supply Power LED...................................................................................................150 I/O VRM........................................................................................................................150 Cooling Subsystem...............................................................................................................150 Cooling Subsystem Behavior..............................................................................................
Removing a Hot-Pluggable Disk Drive.................................................................................172 Disk Drive Load Order......................................................................................................173 Replacing a Hot-Pluggable Disk Drive.................................................................................174 Removing and Replacing PCI/PCI-X/PCIe Card Dividers............................................................
Removing and Replacing the SAS Core I/O Card.....................................................................219 Removing the SAS Core I/O Card......................................................................................219 Replacing the SAS Core I/O Card.....................................................................................219 Removing and Replacing the LAN Core I/O Card....................................................................220 Removing the LAN Core I/O Card.........
Common Questions About Flashing Firmware.................................................................263 Viewing the VPD Information for EFI Driver and RISC Firmware..........................................263 EFI Commands................................................................................................................263 DRVCFG Utility...........................................................................................................263 Starting the DRVCFG Utility.................
ioconfig..........................................................................................................................303 Syntax.......................................................................................................................303 Parameters.................................................................................................................303 Operation.................................................................................................................
About This Document This document describes how to troubleshoot and diagnose server problems, and remove and replace server components for the HP Integrity rx3600, Regulatory Model Number: RSVLA-0404. The document publication date and part number indicate the document’s current edition. The publication date changes when a new edition is published. Minor changes may be made without changing the publication date. The document part number will change when extensive changes are made.
“Booting and Shutting Down the Operating System” (page 108) Use this chapter to learn about booting and shutting down the operating system. “Troubleshooting” (page 124) Use this chapter to help troubleshoot and diagnose server problems. “Removing and Replacing Server Components” (page 161) Use this chapter to learn how to remove and replace server components. “Customer Replaceable Units Information” (page 236) Use this appendix for parts information.
NOTE A note contains additional information to emphasize or supplement important points of the main text. Related Documents You can find other information on HP server hardware management and diagnostic support tools in the following publications. HP Technical Documentation Website http://www.hp.com/go/Integrity_Servers-docs Windows Operating System Information Find information about administration of the Microsoft Windows operating system at the following website: http://www.microsoft.
For HP technical support: • In the United States, for contact options see the Contact HP United States webpage: (http:// welcome.hp.com/country/us/en/contact_us.html) To contact HP by phone: • ◦ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. ◦ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600.
1 Overview The HP Integrity rx3600 server is a high performance, high availability server that provides the following features: • Form factor - 4U rack- or pedestal-installed • Internal peripherals - serial-attached SCSI (SAS) hard drives and a DVD or DVD+RW drive • High availability components - hot-swappable dual-rotor N+1 fans, 1+1 hot-swappable power supplies, and hot-pluggable PCI-X or PCIe cards and SAS drives • Processors - one or two dual-core Intel® Itanium® processors • Memory - up to 192
Table 2 (page 19) and Table 3 (page 19) display the association of the Ropes group(s) to the PCI slot / HBA to which they connect. Figure 1 (page 18) is a block diagram of the PCI/PCI-X I/O subsystem, and Figure 2 (page 18) is a block diagram of the PCI/PCI-X/PCIe I/O subsystem.
Four 66-MHz PCI/PCI-X slots are shared in groups of two. Shared slots have many speed and mode change restrictions during hot-plug add or remove operations. For more information on PCI/PCI-X card configuration and restrictions, see “PCI/PCI-X/PCIe Configurations” (page 51). Four of the server PCI/PCI-X slots are not shared. Two of the nonshared slots are 133 MHz PCI/PCI-X, and two of the slots are 266-MHz PCI/PCI-X.
Table 3 PCI/PCI-X/PCIe I/O Rope Groups (continued) Slot # Physical Rope Numbers Logical Rope Numbers Bits Speed Function Hot Swap/OLR 7 2, 3 2 64 133 MHz High-Speed PCI-X (Public) Y 8 9 5 64 133 MHz High-Speed PCI-X (Public) Y 9, 10 1 1 64 66 MHz General PCI-X (Public) Y - 0 0 32 33 MHz UCIO (Private) N PCIe MPS Optimization For PCIe-based systems, each PCIe device has a configurable MPS (maximum payload size) parameter.
Memory The server DIMMS are seated on memory boards that are enclosed in an extractable memory carrier assembly. The memory boards plug directly into sockets on the processor board when the memory carrier assembly is fully seated. Table 4 lists the two types of supported memory carriers and the memory configurations of each carrier.
Figure 3 8-DIMM Memory Carrier Block Diagram Figure 4 is a block diagram of the 24-DIMM memory carrier that shows data, addresses, and controls that flow from the processors through the CEC and memory mux to the DIMMs.
Figure 4 24-DIMM Memory Carrier Block Diagram Add-On Memory To locate the HP part number, look at the HP Security/CT Label located on the DIMM. AB565A (4 x 2 GB DIMMs) memory with the HP part number AB565DX cannot be mixed on the same physical rank as 2 GB memory with the AB565BX or or AB565AX HP part number. IMPORTANT: Earlier versions of system firmware do not support the installation of this replacement memory and can result in de-allocation of the entire quad or pair.
Management Processor Revision: T.02.17 Updatable EFI Drivers: Floating Point Software Assistance Handler: 00000118 Broadcom Gigabit Ethernet Driver: 00090404 SCSI Bus Driver: 00000031 SCSI Disk Driver: 00000020 SCSI Tape Driver: 00000030 Usb Ohci Driver: 00000040 USB Bus Driver: 00000020 USB Bot Mass Storage Driver: 00000020 Generic USB Mass Storage Driver: 00000020 CLPrelay App: 00000100 * Indicates active system firmware image. In this case =>3.
Figure 5 Cooling Fans Power The server power subsystem is designed to provide high availability with 1+1 power supply redundancy. Figure 6 is a block diagram of the power subsystem, including voltage labels for each main server subsystem that requires power. Figure 6 Power Subsystem Block Diagram Two hot-swappable AC/DC power supplies generate main system power, and a standby power voltage. One active power supply is sufficient to operate the system at maximum load.
VAC and achieve 1+1 redundancy. The power supplies are power factor corrected and the maximum DC power output of the power system is 1095 watts. Service the hot-swappable power supplies are serviced by sliding them out the rear of the chassis. Applying system power in normal customer usage, the rx3600 runs on 100 to 240 V. Standby power will be supplied on either; hence the BMC will power up when the power supplies are plugged in.
Figure 7 Diagnostic Panel Mass Storage The server mass storage subsystem (SAS) features the following SAS components: • Hard drives • Cables • Backplane board • Core I/O cards The server can contain up to eight SAS disk drives. The drives have LEDs that indicate activity and device status, and an LED used to locate each drive. Additionally, there is a set of slot availability LEDs positioned in the middle of the disk drive bays on the front of the chassis.
System Abstraction Layer (SAL) SAL provides a uniform firmware interface, and initializes and configures the platform. Extensible Firmware Interface (EFI) EFI provides an interface between the operating system and the platform firmware. EFI uses data tables that contain platform-related information, and boot and run-time service calls that are available to the operating system and its loader to provide a standard environment for booting.
Figure 8 Front Panel Control, Port and LED Locations Table 6 lists the front panel controls and LED states. Table 6 Front Panel Controls and LEDs LED Function Power Button Manually powers the server Off on and off. Green UID Button Init Button Helps locate a particular server within a rack of servers. You can remotely activate this button using various system utilities.
Table 6 Front Panel Controls and LEDs (continued) LED Function External Health LED 1 States Status (system power turned off but Flashing red AC power still applied to the system). When the internal health LED is lit, the corresponding failed component LED illuminates on the diagnostic panel. See Chapter 5 (page 124) for more details on the internal health LEDs. System health is critical Indicates the status of external serviceable components.
Table 7 Hot-Pluggable Disk Drive LEDs Activity LED Status LED Disk Drive State Off Off Offline or not configured Solid green Off Normal operation; no activity Flickering green Off Normal operation; disk read or write activity Off Flashing amber at constant 1 Offline, no activity; predictive failure Hz Solid green Flashing amber at constant 1 Online, no activity; predictive failure Hz Flickering green Flashing amber at constant 1 Disk activity; predictive failure Hz Off Solid amber Off 1
Figure 12 Diagnostic Panel Label and LEDs Rear Panel The server rear panel includes communication ports, I/O ports, AC power connectors, and the locator LED/button. LEDs located on the rear panel of the server signal the operational status of the following components: • iLO 2 MP • System LAN • Power supply • PCI/PCI-X/PCIe slots Figure 13 shows the rear panel control, port, and LED locations.
Figure 13 Rear Panel Control, Port, and LED Locations iLO 2 MP The server contains an iLO 2 MP on the core I/O board that enables local and remote management of the server. The iLO 2 MP can function using standby power and is active when AC power is present and the front panel power switch is off. The iLO 2 MP is also active when AC power is present and the front power switch is on. Figure 14 shows the controls, ports, and LEDs on the core I/O board. NOTE: board.
Figure 14 Core I/O Board Controls, Ports, and LEDs 1 2 3 4 iLO 2 MP RS-232 Serial Port (DB-9F to DB-9F cable) Connected to emulation terminal device (PC, laptop, or ASCII terminal) USB 2.0 Ports (any USB device) BMC Heartbeat MP Heartbeat 5 VGA Port 9 10 6 (No iLO 2 MP access; EFI only) General Use Serial Port 7 8 11 Link and Activity LED Standby Power MP Self Test (Printers, etc.
Table 8 Core I/O Board Ports (continued) Port Description Console Serial (iLO 2 MP) Local serial port that provides a console connection to the server USB Two public USB 2.
The server has three power states: standby power, full power, and off. Plug the power cord into the appropriate receptacle on the rear of the chassis to achieve the standby power state. To bring the server to full power either activate the power using the iLO 2 MP PC command, or push the Power button. To bring the server to the off state, unplug the power cords. For more information on power states, see “Power States” (page 81). Table 11 lists the power supply LED states.
2 System Specifications This chapter provides the system specifications for the HP Integrity rx3600 server. This chapter addresses the following topics: • “Server Specifications” (page 37) • “Dimensions and Values” (page 38) • “Grounding” (page 38) • “Electrical Specifications” (page 38) • “Physical and Environmental Specifications” (page 39) Server Specifications Table 13 lists the server specifications for the HP Integrity rx3600.
Table 13 Server Specifications (continued) Component Specification rx3600 with PCI/PCI-X IOBP rx3600 with PCI/PCI-X/PCIe IOBP Optical device One DVD or DVD+RW drive Power supply One 1200 watt power supply, 1+1 redundancy with second power supply. Dimensions and Values Table 14 lists the dimensions and values of the HP Integrity rx3600 for a rack- or pedestal-installed configuration .
Table 15 System Power Specifications Parameter Rating AC Voltage 100-127 V ac 200-240 V AC Maximum DC Output Power 1200 W 1200 W Maximum System Input Current 14 A 7A1 Input frequency 47 to 63 Hz 47 to 63 Hz 25 W per socket 25 W per socket Maximum Configuration 1095 W (3736 BTU/hr) 1056 W (3603 BTU/hr) Minimum Configuration3 432 W (1474 BTU/hr) 422 W (1439 BTU/hr) Typical Configuration4 685 W (2337 BTU/hr) 669 W (2283 BTU/hr) Maximum per PCI/PCI-X/PCIe Socket 2 1 2 3 4 1 The in
Operating temperature and humidity ranges may vary depending on the installed mass storage devices. High humidity levels can cause improper disk operation. Low humidity levels can aggravate static electricity problems and cause excessive wear of the disk surface.
Table 18 Physical and Environmental Specifications (continued) Condition Typical Heat Release Voltage Voltage 100-127 200-240 V AC V AC Overall System Dimensions (W X D X H) Weight Airflow, Nominal Airflow, Maximun at 35ºC1 Server Rack Pedestal Rack (114 lbs.) Typical 685 Configuration 669 173 294 218 ASHRAE Class 1 Air Flow Diagram Cooling Scheme (F - R) 371 (6.8 in.) Pedestal (20.2 in.) Minimum (1x) Itanium 1.
3 Installing the System This chapter covers the procedures for installing the HP Integrity rx3600 server.
• If installing an internal assembly, wear an antistatic wrist strap and use a grounding mat, such as those included in the Electrically Conductive Field Service Grounding Kit (HP 9300-1155). • Handle accessory boards and components by the edges only. Do not touch any metal-edge connectors or any electrical components on accessory boards. Installation Sequence and Checklist Table 19 lists the server installation steps. Follow these steps in sequence to install the server.
Inspecting the Shipping Containers for Damage HP shipping containers protect their contents under normal shipping conditions. After the equipment arrives, carefully inspect each carton for signs of shipping damage. Shipping damage constitutes moderate to severe damage, such as punctures in the corrugated carton, crushed boxes, or large dents. Normal wear or slight damage to the carton is not considered shipping damage.
Installing Additional Components This section describes how to install components into the server that are not factory integrated. Most servers are pre-configured with all components installed prior to shipping from the HP factory. If you do not have additional components to install, go on to “Installing the Server into a Rack or Pedestal Mount” (page 65). Removing and Replacing the Top Cover This section describes how to remove and replace the server top cover.
Removing and Replacing the Memory Carrier Assembly Cover This section describes how to remove and replace the memory carrier cover. Removing the Memory Carrier Assembly Cover To remove the memory carrier assembly cover, follow these steps: 1. Unlock the cover release lever. Turn the cam 90 degrees counterclockwise. 2. Pull up on the cover release lever to disengage the top cover and memory carrier assembly cover from the chassis (Figure 15). 3.
Power Supply Loading Guidelines The supported configuration of the server requires a minimum of one power supply installed in either slot P0 or slot P1. You can install a second, optional hot-swappable power supply to provide 1+1 capability. The left side (viewed from the rear of the chassis) hot-swappable power supply is identified as P0, and the second hot-swappable power supply is identified as P1 (Figure 17).
Figure 17 Installing a Hot-Swappable Power Supply Removing and Replacing Hot-Swappable Disk Drive Fillers There are disk drive fillers installed on the front of the server for all slots that do not contain a disk drive. IMPORTANT: disk drive. For cooling purposes, always leave disk drive fillers in slots that do not contain a Removing a Hot-Swappable Disk Drive Filler To remove a hot-swappable disk drive filler, follow these steps: 1.
1. 2. Orient the disk drive filler so that the release tab is on the left side of the filler and the airflow holes are on the right side of the filler. Insert the filler into the slot guides, and slide the filler into the slot until it clicks into place and is fully seated. Installing a Hot-Pluggable Disk Drive There are eight hot-pluggable disk drives located in the front of the server. You can replace the hot-pluggable disk drives using the procedures in this section when the server power is on or off.
Figure 18 Installing a Hot-Pluggable Disk Drive Figure 19 Disk Drive Slot IDs Installing a PCI/PCI-X/PCIe Card Figure 20 shows the PCI/PCI-X/PCIe slot identification and card divider locations. NOTE: 50 Slots one through eight are full-length; slots nine and ten are short-length.
Figure 20 PCI/PCI-X Slot Identification and Card Divider Locations 1 2 3 4 Slot Slot Slot Slot 1 2 3 4 5 6 7 8 Slot Slot Slot Slot 5 6 7 8 9 10 11 12 Slot 9 Slot 10 Core I/O Board Slot PCI/PCI-X/PXIe Card Dividers PCI/PCI-X/PCIe Configurations PCI/PCI-X/PCIe slots are numbered one through ten in the server (Figure 20).
NOTE: Shared slots have card compatibility restrictions. If one of the shared slots is occupied, the card added to the second slot is limited by the configuration of the occupied slot. If the new card has a slower capability than the current bus configuration, it fails. If the new card has a faster capability than the current bus configuration, it only runs at the slower bus mode and frequency of the current bus configuration. The following are common configuration scenarios for cards that use shared slots.
Table 20 PCI/PCI-X Card Slot Frequency and Bus Mode Compatibility for Shared Slots1 Current PCI Bus Mode and Frequency for the Card in a Shared Slot Cards to be Installed PCI 33 PCI 66 PCI-X 66 PCI-X 133 PCI-X 266 PCI 33 MHz Compatible2 Compatible2 Compatible2 Compatible2 Compatible2 New card New card running New card running New card running running at PCI 33 at PCI 33 at PCI 33 at PCI 33 PCI 66 MHz PCI-X 66 MHz 1 2 3 4 Incompatible frequency3 Incompatible frequency3 Compatible2 Compati
Removing and Replacing the Memory Carrier Assembly The memory carrier assembly encloses the system DIMMs. There are two different memory carrier assemblies available for the server: • 8-DIMM memory carrier assembly • 24-DIMM memory carrier assembly The 8- and 24-DIMM memory carrier assemblies have two sides, 0 and 1, each of which contain a memory board. System DIMMs seat onto the memory boards. Table 21 lists the supported memory carrier assembly configurations.
Figure 21 Removing and Replacing the Memory Carrier Assembly Replacing the Memory Carrier Assembly CAUTION: Ensure that the processor board assembly is fully seated before you replace the memory carrier assembly. The processor board assembly access door must be flush with the front bezel. To replace the memory carrier assembly, follow these steps: 1. Ensure the extraction handles are positioned in the outward, unlocked position. 2.
Installing System Memory DIMMs System memory or DIMMs are located on a pair of memory boards inside the memory carrier assembly. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position.
• 4 GB • 8 GB Table 22 lists the supported memory configurations for the server.
Figure 23 8-DIMM Memory Carrier Board Slot IDs 24-DIMM Memory Carrier Load Order The 24-DIMM memory carrier has two sides, labeled side 0 and side 1, each of which contains a memory carrier board. The 24-DIMM memory carrier can contain up to six quads of memory. DIMM quads are loaded in order of size from largest to smallest capacity. DIMM quads are loaded in a certain way to balance the memory capacity between the two sides of the memory carrier, starting with side 0.
Memory Loading Rules and Guidelines Use the following rules and guidelines when installing memory: • Install DIMMs in pairs for the 8-DIMM memory carrier and quads in the 24 DIMM memory carrier. • Ensure that all DIMMs within a pair or quad are identical. • Install pairs or quads in order of capacity from largest to smallest. For example, install all 2 GB quads before 1 GB or smaller quads, and install all 1 GB quads before 512 MB quads.
Installing Memory IMPORTANT: You must pull the AC power plugs on the server every time you modify the DIMMs. If you do not pull the AC power plugs, the system does not display the correct DIMM information. To install memory, follow these steps: 1. Unlatch the cover release lever on the top cover and remove the memory carrier assembly cover. See “Removing the Memory Carrier Assembly Cover” (page 46).
6. Install the DIMMs (Figure 25). a. Align the DIMM with the slot located on the memory board, and align the key in the connector with the notch in the DIMM. b. Push on each end of the DIMM firmly and evenly until it seats into the slot. c. Ensure that the extraction levers are in the fully closed position. Figure 25 Inserting a DIMM into the Memory Board Connector 7. Replace the memory carrier assembly side cover. a.
1. Unlatch the cover release lever on the top cover and remove the memory carrier assembly cover. See “Removing the Memory Carrier Assembly Cover” (page 46). NOTE: You do not need to fully remove the top cover to service this component; however, the top cover release lever must be open. You must remove the memory carrier because it attaches directly to the processor board. 2. 3. Remove the memory carrier assembly. See “Removing the Memory Carrier Assembly” (page 54).
The server can contain one or two dual-core processors that provide the following configuration options: • 1P/2C (One processor/two cores) • 2P/4C (Two processors/four cores) WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position.
4. Open the processor cage (Figure 27). a. Grasp the processor cage handle and rotate the handle upward. b. Use the handle to rotate the cage closure 90 degrees toward the front of the assembly until it stops. IMPORTANT: Ensure the processor slot is entirely exposed. The processor must clear the cage closure for proper installation. 5. 6. 7. 8. Locate the appropriate processor slot (Module 0 or Module 1) to install the processor into (Figure 27).
17. Replace the memory carrier assembly cover and latch the top cover release lever closed. See “Replacing the Memory Carrier Assembly Cover” (page 46). Figure 27 Processor Board Assembly (Front View) Figure 28 shows the power connectors, the processor lock / unlock mechanism location and the alignment holes. One processor is installed in the illustration.
HP Rack HP servers that are installed into racks are shipped with equipment mounting slides. An installation guide comes with each set of slides: HP 3-7U Quick Deploy Rail System Installation Instructions for HP Products. Follow the steps in this installation guide to determine where and how to install the server into the rack. The following are additional instructions for installing the HP Integrity rx3600 server into the rack: 1.
Power States The server has three power states: • standby power • full power • off To get to standby power state plug the power cord into the appropriate receptacle on the rear of the chassis. The front panel Power button is not turned on. Full power occurs when the power cord is plugged into the appropriate receptacle and either the power is activated through the iLO 2 MP PC command, or the Power button is activated. In the off state, the power cords are not plugged in.
2. Attach the other end of the strap to the power cord (Figure 30). Figure 30 Fastening the Power Supply Applying Standby Power to the Server To apply standby power to the server, follow these steps: IMPORTANT: 1. 1. 2. If the server has one BPS, plug the power cable into the receptacle labeled PWR Locate the appropriate receptacle on the rear of the chassis. Plug the power cord into the receptacle.
Figure 31 Rear Panel LAN Ports To enable general network connectivity for the server, follow these steps: 1. Obtain valid IP addresses for each LAN port you plan to activate. 2. Connect the LAN cable from an available LAN port to a live connection on the network. Console Setup Setting up the console involves the following: 1. Determining the physical access method to connect cables. There are two physical connections to the Integrity iLO 2: 2.
Table 27 Elements Required to Start a Console Session Console Element Description AC power (standby power) The server must have AC power to provide console functionality. See “Applying Standby Power to the Server” (page 68). Server hardware components Includes the iLO 2 MP and console cable connectors. Console cable Links the server console to the console device. Console device Provides display and input functionality using components such as monitors, keyboards, and mouse devices.
Figure 32 Console Setup Flowchart Preparation There are several tasks to perform before you can configure the iLO 2 MP LAN. • Determine the physical access method to select and connect cables. • Determine the iLO 2 MP LAN configuration method and assign an IP address if necessary. Determining the Physical iLO 2 MP Access Method Before you can access the iLO 2 MP, you must first determine the correct physical connection method. The iLO 2 MP has a separate LAN port from the system LAN port.
Figure 33 Server Rear Ports 1 2 3 4 iLO 2 MP RS-232 Serial Port (DB-9F to DB-9F cable) Connected to emulation terminal device (PC, laptop, or ASCII terminal) USB 2.0 Ports (any USB device) BMC Heartbeat MP Heartbeat 5 VGA Port 9 10 6 (No iLO 2 MP access; EFI only) General Use Serial Port 7 8 11 Link and Activity LED Standby Power MP Self Test (Printers, etc.
Once you have determined the iLO 2 MP access, you must determine how you will configure the iLO 2 MP LAN in order to acquire an IP address. There are three methods available. • DHCP/DNS • ARP Ping • RS-232 serial port Table 30 provides all the possible scenarios to consider. Use this table to help you select the appropriate LAN configuration method to obtain an IP address.
1. Obtain the factory-set host name from the iLO 2 MP Media Access Protocol (MAC) address label on the server. The default host name is 14 characters long, consisting of the letters mp followed by the 12 characters of the MAC address as in this example: mp0014c29c064f This address is assigned to the iLO 2 MP core IO board. The core IO board has a unique MAC address that identifies the hardware on the network.
Table 31 ARP Ping Commands ARP Command Description arp -s This command assigns the IP address to the iLO 2 MP MAC address. This ARP table entry maps the MAC address of the iLO 2 MP LAN interface to the static IP address designated for that interface. ping This command tests network connections. It verifies the iLO 2 MP LAN port is configured with the appropriate IP address.
IMPORTANT: Ensure you have a console connection through the RS-232 serial port or a network connection through the LAN to access the iLO 2 MP and use the LC command. To assign a static IP address using the LC command, follow these steps: 1. Ensure the emulation software device is properly configured. The terminal emulation device runs software that interfaces with the server. The software emulates console output as it would appear on an ASCII terminal screen and displays it on a console device screen.
2. Log in using the default the iLO 2 user name and password (Admin/Admin). TIP: For security reasons, HP strongly recommends you modify the default settings during the initial login session. See “Modifying User Accounts and Default Password” (page 77).
3. To setup user accounts: a. Access the MP Main Menu. b. Enter CM at the MP> prompt. c. Enter UC at the MP:CM> prompt and follow the prompts to modify user accounts. Setting Up Security For greater security and reliability, HP generally recommends that iLO 2 MP management traffic be on a separate dedicated management network and that only administrators be granted access to that network.
To interact with iLO 2 through the web GUI, follow these steps: 1. Open a web browser and enter the host name or the IP address for the iLO 2 MP. 2. Log in using your user account name and password at the login page. (Figure 34). Figure 34 Web Login Page 3. Click Sign In. The Status Summary page (Figure 35) displays after login. Figure 35 Status Summary Page 1. 2. Select the web interface functions by clicking the Function tabs at the top of the page.
3. Click the Remote Console tab. The remote console provides the following options to access the console: • A serial console that behaves similarly to the TUI of the following section • The virtual KVM console Help The iLO 2 web interface has a robust help system. To launch iLO 2 help, click the Help tab in the Display screen or click the ? at the top right corner of each page to display help about that page.
Powering On and Powering Off the Server This section provides information and procedures for powering off and powering on the server. Power States The server has three power states: Standby power Plug the power cord into the appropriate receptacle on the rear of the chassis; the front panel Power button is not turned on. Full power Full power occurs when you plug the power cord into the appropriate receptacle, and either activate the power using the iLO 2 MP PC command, or press the Power button.
Figure 36 rx3600 Power Button 3. Start the operating system. For more information see the operating system documentation. Powering Off the Server Power off the server using the following methods: • iLO 2 MP PC command • Power button Powering Off the Server Using the iLO 2 MP To power off the server using the iLO 2 MP, follow these steps: 1. Gracefully shut down the operating system. For more information see the operating system documentation. 2. Initiate a console session and access the MP Main Menu.
Integrated RAID Use Integrated RAID (IR) where either storage capacity, redundancy, or both of a RAID configuration are required. Two components of IR are: • Integrated Mirror (IM) • Global Hot Spare Integrated Mirror The advantage of an IM is there is always a mirrored copy of the data. An IM provides data protection for the system boot volume to safeguard critical information such as the operating system on servers and high performance workstations.
3. To determine the current version of the firmware, follow these steps. a. At the EFI Shell, enter mptutil from the directory that contains mptutil.efi. The following example indicates that the EFI Serial Attached SCSI card utility version is 1.01.12.00: fs0:\EFI\HP\TOOLS\NETWORK> mptutil MPTUTIL-1.01.12.00 Vendor Device Choice ID ID Bus Device ------ ------ ------ --- -----0 1000h 0054h 14h 01h LSI Logic SAS1068 Host Adapter 1 - Refresh b. 4. 5. Press Enter.
Answer The firmware you just flashed on the HBA does not run until a diagnostic reset occurs. If you exit the utility and reenter it, the version string is updated. Question This image does not contain a valid nvdata when I try to flash the firmware, why? Answer You are expected to concatenate a proper nvdata image on to the firmware. MPTUTIL keeps you from flashing an image without one. To concatenate nvdata and firmware you need to run the mptutil -o -d 64it__l.fw,sas106x.dat,output.fw command. .
+/- Change Item - Items with values in [ ] brackets are modifiable. Numeric keypad + and numeric keypad - (minus) update a modifiable field to its next relative value. Esc Abort/Exit - Escape aborts the current context operation and/or exits the current screen. User confirmation is solicited as required if changes have been made by user. If you are using a serial console, pressing Esc causes a delay of several seconds before it takes effect. This is normal system behavior and is not an error.
PCI Dev Indicates the PCI Device assigned by the system BIOS to an adapter (range 0x00 - 0x1F, 0 - 31 decimal) PCI Fnc Indicates the PCI Function assigned by the system BIOS to an adapter (range 0x00 - 0x7, 0 - 7 decimal) FW Revision Displays the Fusion MPT firmware version and type (IR or IT) Status Indicates whether the adapter is or is not eligible for software control (enabled, disabled or error) Enabled Indicates the EFI Driver is either currently controlling the adapter, or will attempt to cont
FW Revision Displays the MPT firmware version and type in the format (x.xx.xx.xx- yy), where x.xx.xx.xx refers to the FW version and yy refers to the type. The currently supported type is IR.l). SAS Address Displays the SAS Address assigned to this adapter. FW Revision Displays the Fusion MPT firmware version and type (IR or IT) Status Indicates whether an adapter is eligible for configuration utility software control or is reserved for control by other software (Enabled, Disabled or Error).
Select New Array Type Screen The Select New Array Type screen enables you to view an existing array or create an Integrated Mirror array of two disks, plus an optional hot spare. • To go to the Create New Array screen, select Create IM Volume. • To go to the View Array screen, select View an Existing Array. Create New Array Screen The Create New Array screen enables you to create a new array.
Missing Disk is not responding. Failed Disk has failed. Initalizing Disk is initializing. CfgOffln Disk is offline at host's request. User Fail Disk is marked failed at host's request. Offline Disk is offline for some other reason. Inactive Disk has been set inactive. Not Syncd Data on disk is not synchronized with the rest of the array. Primary Disk is the primary disk for a 2 disk mirror and is OK. Secondary Disk is the secondary disk for a 2 disk mirror and is OK.
RAID Disk Hot Spr Drive Status Specifies the devices (disks) that make up an IM array. If RAID Disk is Yes, the device is part of an IM array, if No, the device is not part of an IM array. This field is grayed out under the following conditions: • The device does not meet the minimum requirements for use in an IM array. • The device is not large enough to mirror existing data on the primary drive. • This disk has been selected as the hot spare for the IM array.
Pred Fail Indicates whether device SMART is predicting device failure (Yes, No). Size(MB) Indicates the size of the device in megabytes (megabyte = 1024 x 1024 = 1,048,576). If the device is part of a two-disk array, this field reflects the size of the array, not the size of the individual disk. If the device is part of a three or more disk array, this field is the size that the disk makes up within the array.
Exit the SAS Configuration Utility Screen As some changes only take effect when you exit the utility, it is important to always exit the utility properly. To exit the utility, follow these steps: 1. To return to the Adapter List from Adapter Properties, press ESC. 2. To exit the utility from the Adapter List, press ESC. NOTE: A similar exit screen is used when exiting most other screens, and can be used to save settings.
The cfggen command uses a command line interface. Syntax: cfggen NOTE: The program name, controller number, command, and parameters fields must be separated by the ASCII space character. The format of the parameters is command specific. The program return value is returned to the user when the program exits. A value of 0 is returned if the command is successful. Otherwise, a value of 1 is returned.
SCSI ID values for disks to use in the volume. The cfggen utility automatically uses the first disks it finds that are usable in the IM volume. Firmware and hardware limitations for the family of controllers limit the number of configurations that are possible. Syntax cfggen auto [qsync] [noprompt] Parameters Volume type for the volume to be created. Valid value is IM. Size of the RAID volume in Mbytes or “MAX” for the maximum size available.
4. 5. 6. Update the controller firmware (see “SAUPDATE Utility” (page 97)). When the firmware update process is complete, the server reboots and runs through a POST procedure. This POST procedure halts briefly during controller initialization and prompts you to open ORCA (Option ROM Configuration for Arrays). Open ORCA. See “Configuring the Array” (page 101). • If using a headless console, press Esc+8. • Otherwise, press F8. Configure the logical boot drive, and exit from ORCA.
SAUPDATE Utility Use saupdate from the EFI Shell to update the firmware image on the HP Smart Array Controller. Command line options are described below. Follow one of these two procedures to run saupdate:. • 1. 2. 3. 4. 5. If you are using saupdate from the Offline Diagnostic CD: Download the firmware and copy it to the EFI partition. The CD containing saupdate.efi must be in the drive before booting the system to allow device mapping. Boot the system to the EFI Shell prompt.
Seg Bus 1 51 1 20 Dev 4 1 Func 0 0 Description HP Smart Array P600 HP Smart Array 5300 Version 1.92 3.54 The identification information from this list is used to designate which controller is to be updated. UPDATE NOTE: The saupdate utility program file (saupdate.efi) must be located in the same file system as the firmware files.
Percentage completed: 100% Activating firmware now, this may take several minutes. Resetting and reinitializing controller. Retrieving firmware version, this may take several minutes. Current controller firmware version is 2.34. ************************************************************ Smart Array Offline Firmware Update Utility Version: 1.04.12.00 (C) Copyright 2004 Hewlett Packard Development Company L.P.
Figure 40 EBSU Welcome Screen 4. 5. Select OK and press Enter to continue. From the main menu, select Maintain Firmware and press Enter. Figure 41 EBSU Main Menu 6. 7. 8. In the Maintain Firmware screen, use the tab key to scroll down to the Device section. Use the down arrow key to scroll down to the Smart Array Controller item in the list. Press Enter to display detailed information about the device.
EBSU displays the firmware update screen for the selected device. • The version number in the first column (ROM Firmware Version) is the one currently installed on your system. • The version number in the second column (ROM Version on Disk) is the one available on your Smart Setup media. Figure 43 EBSU Maintain Firmware Update Screen 9.
same capacity as the smallest drive in the array. The excess capacity of any larger drives is wasted because it is unavailable for data storage. • The probability that an array will experience a drive failure increases with the number of physical drives in the array. If you configure a logical drive with RAID 5, keep the probability of failure low by using no more than 14 physical drives in the array.
2. At the ORCA prompt: • If you are connected using a headless console, press the Esc+8 combination. • Otherwise, press F8. The ORCA Main Menu displays, enabling you to create, view, or delete a logical drive. Figure 44 ORCA Main Menu Creating a Logical Drive Using ORCA To create a logical drive using ORCA, follow these steps: 1. Select Create Logical Drive. The screen displays a list of all available (unconfigured) physical drives and the valid RAID options for the system. 2.
Installation Troubleshooting This section provides basic server troubleshooting information. It is designed to help you diagnose common issues that can occur during server installation. Troubleshooting Methodology The server was tested prior to shipping. Failures encountered during installation can be due to damage that occurred in transit. Reseating connectors can clear problems that result from rough handling.
Table 37 Server Power Button Functions When Server is Off Action Reaction 1-3 seconds System power turns on. Server Does Not Power On The server Power button on the front panel operates differently depending on how long the button is held in, and on what the system is doing when the button is pressed. You must be aware of its uses to properly troubleshoot the system. NOTE: If the server is off, and power is not connected to server power supplies, pressing the Power button has no effect.
DVD Problems DVD problems that occur during installation are usually related to faulty connections. If you are experiencing DVD problems, follow these steps: 1. Remove and reinsert the DVD. 2. Replace the DVD. 3. Remove and reinstall the DVD drive. Check that connectors are fully engaged. 4. Replace the DVD drive. Hard Drive Problems Hard drive problems that occur during installation are usually due to rough handling. The drive may not be correctly seated or may have been damaged in transit.
3. 4. Using the EFI Boot Manager menu, boot to the drive that contains the CD with the updated firmware. Follow the instructions to update the firmware. Enabling the Trusted Platform Module This section provides instructions on how to enable the trusted platform module (TPM). Introduction The TPM is an optional security component which enhances security capabilities for the server if it is running the HP-UX operating system. The TPM is a security chip that is unique to the server.
4 Booting and Shutting Down the Operating System This chapter covers procedures for booting and shutting down operating systems on entry class HP Integrity servers. HP supports the following operating systems: • HP-UX 11i Version 2 (B.11.
EFI Boot Manager ver 2.00 [14.
For details, see the following sections: • ◦ Setting HP-UX boot options ◦ Setting OpenVMS boot options ◦ Setting Windows boot options ◦ Setting Linux boot options Autoboot Setting The autoboot setting determines at startup whether a server automatically loads the first item in the boot options list, or remains at the EFI Boot Manager menu. When autoboot is enabled, EFI loads the first item in the boot options list after a designated timeout period.
NOTE: The operating system installer automatically adds an entry to the boot options list. To add an HP-UX boot option when logged in to HP-UX, use the setboot command. For more information see the setboot(1M) manpage. To add an HP-UX item to the boot options list from the EFI Shell, follow these steps: 1. Access the EFI Shell environment. a. Log in to the iLO 2 MP and enter the CO command to access the system console. b. Confirm that you are at the EFI Boot Manager menu (the main EFI menu).
2. At the EFI Boot Manager menu, select an item from the boot options list. Each item in the boot options list references a specific boot device and provides a specific set of boot options or arguments you use when booting the device. 3. 4. Press Enter to initiate booting using the selected boot option. Exit the console and iLO 2 MP interfaces when finished using them. a. Press Control-B to exit the system console and return to the MP Main Menu. b. To exit the iLO 2 MP, type X at the MP Main Menu.
HP-UX Boot Loader for IA64 Revision 1.723 Press Any Key to interrupt Autoboot \efi\hpux\AUTO ==> boot vmunix Seconds left till autoboot 9 5. Exit the console and iLO 2 MP interfaces when finished using them. Press Control-B to exit the system console and return to the MP Main Menu. To exit the iLO 2 MP, enter X at the Main Menu. Booting HP-UX in Single-User Mode To boot HP-UX in single-user mode, follow these steps: 1.
Console is on a Serial Device Booting kernel... 6. Exit the console and iLO 2 MP interfaces when finished using them. a. Press Control-B to exit the system console and return to the MP Main Menu. b. To exit the iLO 2 MP, type X at the MP Main Menu. Booting HP-UX in LVM-Maintenance Mode To boot HP-UX in LVM-maintenance mode, follow these steps: 1. Access the EFI Shell environment for the system on which you want to boot HP-UX in LVM-maintenance mode. a.
Booting and Shutting Down HP OpenVMS This section describes the procedures for booting and shutting down HP OpenVMS on entry class HP Integrity servers, and procedures for adding HP OpenVMS to the boot options list. • To add an HP OpenVMS entry to the boot options list, see “Adding HP OpenVMS to the Boot Options List” (page 115). • To boot HP OpenVMS on an entry class HP Integrity server, see “Booting HP OpenVMS from the EFI Boot Manager” (page 116).
NOTE: You can also accomplish this step by using the \efi\vms\vms_bcfg.efi and \efi\vms\vms_show.efi utilities, which are available on the EFI System Partition for HP OpenVMS. Both vms_bcfg and vms_show are unique utilities for OpenVMS I64. The vms_bcfg utility differs from the bcfg EFI command in that vms_bcfg enables you to specify boot devices using VMS-style device names. 4. Exit the console and iLO 2 MP interfaces if you are finished using them.
4. When accessing the EFI System Partition for the desired boot device, issue the efi vms vms_loader command to initiate the vms_loader.efi loader on the device you are accessing. fs5:> \efi\vms\vms_loader.efi HP OpenVMS Industry Standard 64 Operating System, Version XAV1-D2Y Copyright 1976-2005 Hewlett-Packard Development Company, L.P. %PKA0, Copyright (c) 1998 LSI Logic PKW V3.2.20 ROM 4.
Booting and Shutting Down Microsoft Windows This section describes how to boot and shut down Microsoft Windows on entry class HP Integrity servers and how to add Windows entries to the system boot options list.
Select> 5. Use the Import command to import the Window boot option file. For example: Select> i Enter IMPORT file path: \EFI\Microsoft\WINNT50\Boot0001 Imported Boot Options from file: \EFI\Microsoft\WINNT50\Boot0001 Press enter to continue 6. 7. Type Q to quit the NVRBOOT utility. Exit the console and iLO 2 MP interfaces if you are finished using them. Press Control-B to exit the system console and return to the MP Main Menu. To exit the iLO 2 MP, type X at the MP Main Menu.
To shut down Windows Server 2003 use one of the following methods. • “Shutting Down Windows from the Start Menu” (page 120) • “Shutting Down Windows from the Command Line” (page 120) Shutting Down Windows from the Start Menu Select Shut Down from the Start menu and select either Restart or Shut down from the pull-down menu. The Restart menu item shuts down and restarts the system. The Shut down menu item shuts down the system. You can use this method when using a graphical interface to the system.
Booting and Shutting Down Linux This section covers booting and shutting down Linux on entry class HP servers. Procedures for Red Hat Enterprise Linux and SuSE Linux Enterprise Server are included in this section. • To add a Linux entry to the boot options list, see “Adding Linux to the Boot Options List” (page 121). • To boot Linux on entry class HP Integrity servers, use the following procedures. • ◦ See “Booting the Red Hat Enterprise Linux Operating System” (page 122).
Likewise, bcfg boot add 1 \efi\SuSE\elilo.efi "SLES 9"adds a SuSE Linux item as the first entry in the boot options list. See the help bcfg command for details. 4. Exit the console and iLO 2 MP interfaces if you are finished using them. Press Control-B to exit the system console and return to the MP Main Menu. To exit the iLO 2 MP, enter X at the MP Main Menu.
Selecting a SuSE Linux Enterprise Server entry from the EFI Boot Manager menu 1. 2. 3. Access the EFI Boot Manager menu. Select its entry from the list of boot options. Choose a Linux entry from the boot options list to boot the operating system using ELILO.EFI loader and the elilo.conf file. Booting SuSE Linux Enterprise Server from the EFI Shell 1. 2. From the system console, select EFI Shell from the EFI Boot Manager menu to access the EFI Shell.
5 Troubleshooting This chapter provides preferred strategies, procedures, and tools for troubleshooting rx3600 server error and fault conditions.
Next, you narrow down the observed problem to isolate the failure to a specific part of the server, so that you can perform more detailed troubleshooting. For example: • Problem- Front Panel LED blinking NOTE: The Front Panel Health LEDs will be flashing amber with a warning indication, or flashing red with a fault indication. ◦ System Alert on console? ◦ Analyze the alert by using the system event log (SEL), to identify the last error logged by the server.
subsection or location title for these different entry points (for example, if you would prefer to start by examining the logs, you can go directly to the subsection entitled “Errors and Reading Error Logs” (page 138). Table 38 lists the troubleshooting entry points.
NOTE: The Unit Identifier (UID)/Locator LED has not been included in Table 39, because it is not used directly for troubleshooting rx3600 servers. However, indirectly, it can provide system information; for example, when it is blue, the BMC is working. The INIT Button, a momentary switch with pinhole access, used to cause a system INIT or Transfer of Control (TOC), is not discussed in the following tables either.
Table 40 Basic Entry Class Troubleshooting (continued) Step Condition Action The problem is fixed when the front panel LED states are as follows: system health is off; internal health is off; external health is off; and power is steady amber. 128 2a Server does not power on after front panel Power button is depressed for less than four seconds. 2b Both front panel system health and external health LEDs are flashing amber.
Table 40 Basic Entry Class Troubleshooting (continued) Step Condition Action 4a Cannot see the iLO 2 MP prompt Front panel LEDs indicate that the server is either booting or running on the system console -- server system firmware, or is booting or running the OS (system health is power is off/on. off/steady green, internal health is steady green, external health is steady green, and power is steady green). Nothing may be logged for this condition. 1. Check the console cables and console configuration.
Table 40 Basic Entry Class Troubleshooting (continued) Step Condition Action 4d RAID channel redundancy failures. Nothing is logged for this condition (system health is off, internal health is steady green, external health is steady green, and power is steady green). 1. Examine the LED next to each RAID connector. If this LED is either steady amber or steady red, it indicates the RAID drives are degraded or corrupted, respectively. 2. Replace the RAID HBA.
Table 41 Advanced Entry Class Troubleshooting (continued) Step Symptom/Condition Action 3. Obtain the system hardware status dump for root cause analysis. 4. Examine the iLO 2 MP logs for entries related to processors, processor power modules (PPMs), shared memory, and core I/O devices. See “Errors and Reading Error Logs” (page 138) for information. The problem is fixed when the root cause has been determined, and the OS is running normally.
NOTE: 4. BOOT_START can be determined by LED states on the I/O backplane board. The system health indicator turns green when the firmware leaves exit boot services and the server starts to boot an OS. The health LEDs are driven by the BMC; the System Power LED is driven solely by hardware. BMC code determines the state of the Internal and External Health LEDs. The iLO 2 MP code, examining incoming events using its event dictionary, determines the state of the System Health LED.
Table 44 Internal Health LED States LED Color Flash Rate State Off Off Health is good on all internal CRUs or system is off. Green Steady Health good on all internal CRUs, and system firmware has passed BOOT_START. Amber 1 Hz An internally accessible CRU failed. The system is on or in standby mode. Check the Diagnostic Panel or internal system LEDs.
Table 47 VFP System Health Description LED Color State Off None. Green The OS is booting or running. Flashing amber Warning or critical fault. Check the logs for details. Flashing red Fatal fault. The system crashed or cannot boot. Check the logs for details. Unit Identifier Button/LED The UID Button/LED enables you to identify a specific system in a rack or data center environment. one UID Button/LED is located in the front panel and a second is located at the rear of the chassis.
Table 48 Diagnostics Panel LED States LED Color Flash Rate Definition Off Off CRU health is assumed good. Amber Steady CRU health last known to be bad. Customer Replaceable Unit Health LEDs In addition to the front panel diagnostic LEDs, CRUs provide additional diagnostic LEDs. CRU LED order and layout is product dependent. NOTE: If multiple error conditions occur, all applicable CRU lights activate. The most critical error determines the front panel LED state.
necessary to perform a particular task. You must have the appropriate license to run expert tools. Online Support Tool Availability Online diagnostics are included in the HP-UX OE media, and are installed by default. Online Support Tools List The following online support tools are available on HP-UX 11i v2 systems. In some cases, tools such as disk exercisers is generic to many types of hardware. In other cases tools such as tape diagnostics are specific to a particular device or type of tape drive.
Table 50 Offline Support Tools List (continued) Offline Tool Functional Area COPYUTIL Data copy utility DISKEXPT Disk expert utility IODIAG I/O diagnostics launch facility (Executes third party diagnostics and runs BIST, if available.) CIODIAG2 Core I/O diagnostic Specific Card I/O Diagnostics Card-specific I/O diagnostics/BIST General Diagnostic Tools Table 51 lists genearl diagnostic tools.
Hardware monitors are available on the HP-UX OE to monitor the following components: • Chassis, fans, and environment • CPU monitor • UPS monitor • FC hub monitor • FC switch monitor • Memory monitor • Core electronics components • Disk drives • High availability disk array NOTE: No SysFaultMgmt WBEM indication provider is currently available for the UPS monitor, the FC Hub monitor, or the FC switch monitor.
Accessing iLO 2 MP Event Logs The iLO 2 MP provides diagnostic and configuration capabilities. See the HP Integrity Integrated Lights-Out 2 Operations Guide for details on iLO 2 MP commands. To access iLO 2 MP event logs, follow these steps: NOTE: 1. Your terminal console must be able to connect to the iLO 2 MP. Login to the console with proper username and password. NOTE: The default operator login and password are as follows: login = password = oper. 2. 3. Enter cl to display the console history log.
Figure 47 rx3600 with PCI/PCI-X I/O System Block Diagram Figure 48 rx3600 with PCI/PCI-X/PCIe I/O System Block Diagram 140 Troubleshooting
There are two types of CRUs in the rx3600 server: externally accessible CRUs (eCRUs) and internally accessible CRUs (iCRUs): The following are the eCRUs in the rx3600 server: • Bulk power supply 1 and 21 • Console device • Power cords • Modems/UPS • DVD and 2.
14. Add the CPU board CRU and turn on system power. The cooling fans should turn on and stay on. If the installed CRUs are all functional, the system should initiate POST on all processors. It is recommended that you view the system console output using live logs to ensure that POST is initiated and completes successfully. If POST does not start after a few seconds, there may be a CPU board or processor problem. Typical problems show up in the SEL or FWP.
Processor Problem Identification • A diagnostic LED only lights for physical CPU core errors, when a specific processor module is isolated. If there is any uncertainty about a specific CPU the CRU LED on the diagnostic panel is not lighted. Check the SEL for any errors or warnings. • For physical configuration errors, for example, when there is no processor module installed in CPU socket 0, all the CRU LEDs on the diagnostic LED panel light for all the missing processor modules.
Table 53 Processor Events That May Light Diagnostic Panel LEDs (continued) Diagnostic LEDs IPMI Event Cause Source Processor Type E0h, 745d:26d A watchdog timer expired BOOT_FINAL_RENDEZ_WATCHDOG_FAIL and determined that a monarch processor is not responding. Processors Type E0h, 83d:26d BOOT_RENDEZ_FAILURE A logical CPU thread rendezvous failed. SFW Processors Type E0h, 67d:26d BOOT_MonARCH_TIMEOUT The logical monarch CPU thread has timed out.
The zx2 chip doubles memory carrier error correction from 4 bytes to 8 bytes of a 128 byte cache line during cache line misses initiated by processor cache controllers, and by Direct Memory Access (DMA) operations initiated by I/O devices. This feature is called double DRAM sparing. 2 out of 72 DRAMs in any DIMM quad can fail without any loss of server performance. You must replace DIMMs or memory carriers when a threshold is reached for multiple double-byte errors from one or more DIMMs on the same board.
Table 55 Memory Subsystem Events that May Light Diagnostic Panel LEDs (continued) Diagnostic LEDs IPMI Events Cause Source Processor Carrier Type E0h, 160d:26d MEM_BIB_REG_FAILURE The CEC failed the register test. SFW Processor Carrier Type E0h, 187d:26d System firmware (SFW) SFW MEM_ECC_MBE_SIGNAL_TST_FAILED was unable to clear the platform error logs on the CEC. Processor Carrier Type E0h, 190d:26d MEM_ERR_REG_CLEAR_FAILURE The error registers in the CEC failed to clear.
Figure 49 8-DIMM Memory Carrier Board Slot IDs Figure 50 shows the DIMM slot IDs for the 24-DIMM memory carrier board.
Figure 50 24-DIMM Memory Carrier Board Slot IDs Troubleshooting rx3600 SBA The rx3600 server shares a common I/O backplane that supports a total of 10 PCI slots. Slots 1-2 on rx3600 systems with only one core I/O SAS card are for customer use. Slots 2-10 are used for core I/O functions on rx3600 systems with only 1 SAS core I/O card. The System Bus Adapter (SBA) logic within the zx2 chip of a rx3600 server uses 16 rope interfaces to support up to eight Lower Bus Adapter (LBA) chips.
Power supply CRU failures are identified visually by a single green LED that is turned off when one or both of the power supplies fail. Power supply failures are also logged as IPMI events by voltage sensor logic and identified as power supply CRU failures on the front LED panel. The I/O VRM CRU, located beside the core I/O board CRU, provides all I/O subsystem DC power. Power Subsystem Behavior For rx3600 servers, each bulk power supply CRU provides 1200 watts of DC power from a nominal 120 V AC 50-60 Hz.
NOTE: For high availability and safety reasons, the power LED is run directly from the power rails, not under firmware control. Power Supply Power LED There are 1 Hz flashing green POWER LED (PWR) located on each power supply, which indicate that AC power is applied to the power supply, and that housekeeping voltages are available in the server. These LEDs light steady green when power is available from the power supplies to the server.
Table 59 Cooling Subsystem Events that Light Diagnostic Panel LEDs Diagnostic LEDs IPMI Events Cause Source Notes Fans (1-3) Type 02h, 0Ah:07h:01h COOLING_UNIT_WARNING The fan has failed or BMC is degrading. Replace the fan. Fans (1-3) Type 02h, 0Ah:07h:02h COOLING_UNIT_FAILURE The fan has failed BMC and no longer meets minimum cooling requirements. Replace the fan.
Table 61 I/O Card Events that May Light Diagnostic Panel LEDs Diagnostic LEDs IPMI Events Cause Source Notes I/O card Type E0h, 4658d:26d IO_PCI_POWER_OVERLOAD_ERR A non hot plug I/O slot’s power consumption increases the total I/O power consumption beyond the supported limit SFW O/S does not boot. The system displays the following EFI error message: “I/O configuration exceeded” I/O card Type E0h, 137d:26d IO_NOT_ENOUGH_POWER_ERROR Insufficient power to power on a hot-pluggable PCI-X slot.
Table 62 PCI/PCI-X Slot-Rope-ACPI Paths Physical Slot # Physical Rope # OLARD XX Slow core iLO 2 MP at 33MHz. 0 No Logical ACPI Path Acpi(HWP0002,PNP0A03,0)/Pci(1 |0) Acpi(HWP0002,PNP0A03,0)/Pci(1 | 1) Acpi(HWP0002,PNP0A03,0)/Pci(1 | 2) Acpi(HWP0002,PNP0A03,0)/Pci(2 | 0) Acpi(HWP0002,PNP0A03,0)/Pci(2 | 1) Acpi(HWP0002,PNP0A03,0)/Pci(2 | 2) 1 Fast core storage at 66 MHz. 8 No Acpi(HWP0002,PNP0A03,400)/Pci(1 | 0) 2 Fast core LAN at 66 MHz.
Table 63 PCI/PCI-X/PCIe Slot-Rope-ACPI Paths (continued) Physical Slot # Physical Rope # OLARD 5 Public, single at x8 12, 13, 14 & 15 Yes Acpi(HPQ0002,PNP0A08,700)/Pci(0|0)/Pci(0|*) 6 Public, single at x8 4, 5, 6 & 7 Yes Acpi(HPQ0002,PNP0A08,300)/Pci(0|0)/Pci(0|*) 7 Public, single at 133 MHz 2&3 Yes Acpi(HWP0002,PNP0A03,200)/Pci(1|*) 8 Public, single at 133 MHz 9 Yes Acpi(HWP0002,PNP0A03,500)/Pci(1|*) 9 1 Public, shared at 66 MHz.
Manageability Reset Button The manageability Reset button, with pinhole access from the rear of the server, enables you to reset the iLO 2 MP. You can also use it to reset user-specified values to factory default values. Press and release the Reset button quickly to soft reset the iLO 2 MP. Press the Reset button and hold it for more than four seconds to hard reset the iLO 2 MP. A hard reset returns user-specified values to factory default values.
4. If the activity LED on a disk drive does not illuminate during the boot cycle, the disk drive may be installed incorrectly or its lightpipes may be damaged. Check the lightpipe on the disk drive as follows: a. Remove the disk drive. b. Inspect the lightpipes for damage. If a lightpipe is damaged, contact HP. CAUTION: The lightpipes are fragile. Be careful not to damage them when you inspect them or when you reinsert the disk drive. c. d. Replace the disk drive. Power on the server.
Table 68 Normal Boot Process LED States Step System Health Internal Health External Health Power Diagnostic Panel System Power State 1 Off Off Off Off Off No AC power to the system. 2 Off Off Off Steady amber Off System is shut down, but AC power and standby power are active. 3 Off Off Off Steady green Off System power rails are on when power switch is toggled. 4 Off Off Steady green Steady green Off System power rails are on; BMC drives External Health LED.
All firmware must be from the same release. Independent updates are not supported. Details about a specific release are available in the Release Notes. Firmware updates are available from http://www.hp.com under “Support and Drivers.” Identifying and Troubleshooting Firmware Problems Erratic system operation and failure to boot to the EFI Boot Manager or to the EFI Shell are symptoms of possible firmware problems. Problems due to firmware are relatively rare. Look for other problem causes first.
headless mode, with the iLO 2 MP as its headless console device, and the VGA as its graphics console. Troubleshooting the Server Interface RS-232 connection: A dumb terminal or PC running terminal emulation software is attached to the iLO 2 MP local port and does not respond to a Control-B CR key sequence and the terminal is running 9600 baud, 8 data bits, and is ONLINE. The solution is that the iLO 2 MP is not operational or functional.
The following information is available on this website: • Software and firmware updates • The latest drivers and utilities • Additional documentation Phone Support To contact HP customer support by phone, go to the HP Support Center (HPSC) at http:// www.hp.com/go/hpsc. Local phone numbers are listed in your native language for help.
6 Removing and Replacing Server Components This chapter describes safety information, required service tools, accessing the server, and the removal and replacement of hardware components for the HP Integrity rx3600 server.
Required Service Tools Service of this server requires one or more of the following tools: • Electrically Conductive Field Service Grounding Kit (P/N 9300-1155) • Processor install tool (attached to the processor board assembly) • 1/4 inch flat blade screwdriver • ACX-15 Torx screwdriver • ACX-10 Torx screwdriver Safety Information Use care to prevent injury and equipment damage removing and replacing server components. Voltages can be present within the server.
Hot-Swappable Components A component is defined as hot-swappable if you can remove it from the chassis while the server remains operational. Hot-swappable components require no software intervention prior to removing the component. NOTE: Hot-swappable components are marked with red touch points.
• Doorbell board • Display board • SAS backplane board • Interconnect board • Midplane board Accessing a Rack-Installed Server The following procedure explains how to gain access to the HP Integrity rx3600 that is installed in an approved rack. For rack installation instructions, review the document titled Installation Guide, Mid-Weight Slide Kit, 5065-7291. You can access this document at: http://h18004.www1.hp.com/products/servers/proliantstorage/bcs-rackandpower/ information_library.
Accessing a Pedestal-Installed Server Follow these steps to access the internal components in a pedestal installed server. 1. Remove the pedestal kit feet by pulling them outward 2. Lay the server horizontally onto its right side. 3. Unscrew the thumb screws in the rear of the server. 4. Pull back on the side component using the finger grips. 5. Once the pedestal side has moved about 1/4 inch the side can be removed.
NOTE: The cover release lever also disengages the memory carrier assembly cover for removal. You can have the memory carrier assembly cover in place while servicing any components except for the memory carrier assembly and the processor board assembly. 4. 5. Slide the cover toward the rear of the server until the tabs release from the slots in the chassis. Lift the cover off the chassis.
NOTE: When the memory carrier assembly cover is open or removed, the chassis fan units increase to high speed to assist cooling. When the top cover is replaced at the end of the operation, the chassis fans return to normal speed. Removing the Memory Carrier Assembly Cover To remove the memory carrier assembly cover, follow these steps: 1. If rack installed, slide the server out from the rack until it stops. See “Extending the Server from the Rack” (page 164).
2. 3. 4. 5. Slide the cover toward the right side of the server until it is flush with the center chassis wall. Slide the top cover forward until it is flush with the front of the chassis; push firmly. Push the cover release lever down into the latched position (Figure 53). Lock the cover release lever by turning the cam approximately 90 degrees clockwise. Removing and Replacing a Hot-Swappable Chassis Fan Unit There are three interchangeable, hot-swappable chassis fan units in the server.
Figure 55 Removing and Replacing a Hot-Swappable Chassis Fan Unit Replacing a Hot-Swappable Chassis Fan Unit CAUTION: To prevent server components from overheating, replace the fan within 20 seconds. Failure to observe this caution results in the server automatically shutting down to prevent an overtemperature condition. NOTE: The fan unit is keyed to fit into the fan housing in the correct orientation only. To replace a hot-swappable chassis fan unit, follow these steps: 1.
Removing and Replacing a Hot-Swappable Power Supply The server can have one or two hot-swappable power supplies. These power supplies are located at the rear of the server. The supported configuration of the server requires a minimum of one power supply. You can install or replace a hot-swappable power supply using the procedures in this section when system power is on or off. CAUTION: Observe all ESD safety precautions before removing or replacing a power supply.
Figure 56 Removing and Replacing a Hot-Swappable Power Supply Replacing a Hot-Swappable Power Supply To replace a hot-swappable power supply, follow these steps: 1. Remove the metal filler panel. 2. Support the new power supply with both hands, and slide it into the empty slot until it clicks into place (Figure 56). IMPORTANT: panel. 3. Plug the power cord into the power supply receptacle. NOTE: 4.
Removing and Replacing a Hot-Swappable Disk Drive Filler Disk drive fillers are installed for all slots that do not contain a disk drive. IMPORTANT: disk drive. For cooling purposes, always leave disk drive fillers in slots that do not contain a Removing a Hot-Swappable Disk Drive Filler To remove a hot-swappable disk drive filler, follow these steps: 1. Squeeze the tabs on the front of the filler to release it from the slot in the drive bay. 2. Pull gently until the filler slides out of the chassis.
2. Pull gently until the hot-pluggable disk drive slides out of the chassis. Figure 57 Removing and Replacing a Hot-Pluggable Disk Drive NOTE: For cooling purposes, always leave disk drive fillers in slots that do not contain a disk drive.
Replacing a Hot-Pluggable Disk Drive NOTE: The replacement disk drive must have the same product number as the disk drive that you replace. To install a hot-pluggable disk drive, follow these steps: 1. Use Figure 58 to determine the next available disk drive installation slot. Figure 58 Disk Drive Slot IDs 2. Remove the disk drive filler. See “Removing a Hot-Swappable Disk Drive Filler” (page 48). NOTE: Save the disk drive filler for future use.
2. 3. If rack installed, slide the server completely out from the rack. See “Extending the Server from the Rack” (page 164). Remove the top cover. See “Removing the Top Cover” (page 165). CAUTION: When extracting the card divider, ensure you release the locking tabs completely or you can damage them. If you damage the tabs, the divider does not seat properly when you reinsert it. 4. 5. Use a tool to carefully push the two tabs that attach the card divider to the I/O board assembly.
cards have designated slots on the I/O board assembly. The remaining eight PCI/PCI-X/PCIe cards are hot-pluggable. Software intervention is required prior to removing a PCI/PCI-X/PCIe card. This section describes the following hot-plug operations and PCI/PCI-X/PCIe card replacement procedures: • “PCI/PCI-X/PCIe Configurations” (page 51) Describes PCI/PCI-X/PCIe capabilities and relates card functions and capabilities to specific slots.
Figure 60 PCI/PCI-X/PCIe Slot Identification and Card Divider Locations 1 2 3 4 Slot Slot Slot Slot 1 2 3 4 5 6 7 8 Slot Slot Slot Slot 5 6 7 8 9 10 11 12 Slot 9 Slot 10 Core I/O Board Slot PCI/PCI-X/PXIe Card Dividers PCI/PCI-X Configurations PCI/PCI-X slots are numbered from one through ten in the server (Figure 60).
NOTE: Shared slots have card compatibility restrictions. If one of the shared slots is occupied, the card added to the second slot is limited by the configuration of the occupied slot. If the new card has a slower capability than the current bus configuration, it fails. If the new card has a faster capability than the current bus configuration, it only runs at the slower bus mode and frequency of the current bus configuration. The following are common configuration scenarios for cards that use shared slots.
Table 70 PCI/PCI-X Card Slot Frequency/Bus Mode Compatibility for Shared Slots1 Current PCI Bus Mode and Frequency for the Current Card in a Shared Slot PCI 33 PCI 66 PCI 33 MHz Compatible2 PCI 66 MHz PCI-X 66 MHz 1 2 Cards to be installed PCI-X 66 PCI-X 133 PCI-X 266 Compatible2New Compatible2New card running at card running at PCI 33 MHz PCI 33 MHz Compatible2New card running at PCI 33 MHz Compatible2New card running at PCI 33 MHz Incompatiblefrequency3 Compatible2New Compatible2New card r
Table 71 PCI/PCI-X I/O Paths (continued) Slot Function Associated With Path Location (as viewed from rear of chassis) Core Core I/O iLO 2 MP I/O board 1 HP-UX EFI Device Path Device Path Right-most special slot (private) 0/0/1/* Acpi(HWP0002,0)/Pci(1 *) Core I/O USB Right-most special slot (private) 0/0/2/* Acpi(HWP0002,0)/Pci(2 *) Core I/O VGA (optional) Right-most special slot (private) 0/0/4/* Acpi(HWP0002,0)/Pci(4 *) The Core I/O LAN may be in slot 10 depending upon the configuration.
Table 72 PCI/PCI-X/PCIe I/O Paths (continued) Slot Location as viewed from rear of chassis HP-UX Device Path EFI Device Path Core Core I/O USB I/O board Right most special slot 0/0/2/* Acpi(HWP0002,PNP0A03,0)/Pci(2|*) Core Core I/O VGA I/O (optional) board Right most special slot 0/0/4/* Acpi(HWP0002,PNP0A03,0)/Pci(4|*) 1 Function Associated with Path The Core I/O LAN may be in slot 10 depending upon the configuration. 2 IMPORTANT: The new version of the PCI/PCI-X/PCIe backplane (version 1.
5. Remove the PCI/PCI-X/PCIe bulkhead filler. CAUTION: When inserting the PCI/PCI-X/PCIe card, be careful that you do not accidentally touch an Attention button on the other PCI/PCI-X/PCIe MRLs; this shuts down another PCI/PCI-X/PCIe card/slot. If you do this, push the Attention button again within five seconds to cancel the shutdown. Also, ensure that you fully seat the card into the slot or the card can fail after power is reapplied to the slot. 6. 7. 8.
7. 8. Grasp the PCI/PCI-X/PCIe card divider by the handle, and pull upward to eject the PCI/PCI-X/PCIe card from the slot. Grasp the PCI/PCI-X/PCIe card by the edges and lift it out of the chassis. CAUTION: When inserting the PCI/PCI-X/PCIe card, be careful that you do not accidentally touch an Attention button on the other MRLs; this shuts down that PCI/PCI-X/PCIe card slot. If you do this, push the Attention button again within five seconds to cancel the shutdown.
4. 5. 6. 7. 8. Pull the gate latch toward the front of the chassis to completely unlock the PCI/PCI-X/PCIe card if it is full-length. Open the MRL. a. Press the indentation on the MRL to release it from the chassis wall. b. Lift the edge of the MRL, and rotate it upward 90 degrees until it rests against the chassis wall and the PCI/PCI-X/PCIe card bulkhead is fully exposed. Disconnect all external and internal cables attached to the PCI/PCI-X/PCIe card.
Removing and Replacing the DVD Drive The DVD drive is located in the front of the server above the disk drives. WARNING! Ensure that the system powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position.
Removing and Replacing the Memory Carrier Assembly The memory carrier assembly encloses the system DIMMs. There are two different memory carrier assemblies available for this server: • 8-DIMM memory carrier assembly • 24-DIMM memory carrier assembly The 8- and 24-DIMM memory carrier assemblies have two sides, 0 and 1, each of which contain a memory board. System DIMMs seat onto the memory boards. Table 73 lists the supported memory carrier assembly configurations.
6. Pull the extraction handles to lift the memory carrier assembly out of the chassis (Figure 62). NOTE: To avoid damage to the extraction handles, HP recommends rotating the handles inward and snapping them into the locked position when servicing the system DIMMs or any time the carrier is out of the chassis. Before replacing the memory carrier, press the button to release the extraction handles. Use the handles to replace the memory carrier into the chassis.
3. Slide the memory carrier assembly into the chassis until it begins to seat into the socket located on the processor board. CAUTION: Do not apply excessive force when closing the extraction handles and seating the memory carrier assembly into the socket on the processor board. Manipulate the extraction handles with care; failure to observe these cautions can result in damage to the extraction handles and other server components. 4. 5. 6. 7.
6. 7. Lay the memory carrier assembly on side 0 or side 1 so that the memory board containing the DIMMs that require servicing faces upward (Figure 63 (page 189)). Remove the memory carrier assembly side cover. a. Press the release tabs (Figure 63 (page 189)) on both sides of the extraction handle release button until the side cover releases from the top center of the assembly. b. Rotate the side cover slightly to free the tabs from the retaining slots at the base of the assembly (Figure 22). c.
Figure 64 Memory Carrier Assembly with Side Cover Removed Memory Installation Conventions Before installing memory, read and understand the following memory installation conventions: • “Supported DIMM Sizes and Memory Configurations” • “Memory Load Order” • DIMM slot IDs Supported DIMM Sizes and Memory Configurations The standard server configuration includes an 8-DIMM memory carrier which contains two 4-DIMM memory boards.
Table 74 Supported Memory Configurations Memory Carrier Type Memory Boards Installed Minimum Memory Configuration Maximum Memory Configuration 8-DIMM memory carrier (standard) Two 4-DIMM memory boards 2 GB (one pair: two 1-GB DIMMs) 64 GB (four pairs: eight 8-GB DIMMs) 24-DIMM memory carrier (optional, high-capacity) Two 12-DIMM memory boards 2 GB (one quad: four 512-MB DIMMs) 192 GB (six quads: 24 8-GB DIMMs) Memory Load Order When installing memory, use a minimum of one pair in the 8-DIMM carr
Figure 65 8-DIMM Memory Carrier Board Slot IDs 24-DIMM Memory Carrier Load Order The 24-DIMM memory carrier has two sides labeled side 0 and side 1, each of which contain a memory board. The 24-DIMM memory carrier can contain up to six quads of memory. DIMM quads are loaded in order of size from largest to smallest capacity. DIMM quads are loaded in a certain way to balance the memory capacity between the two sides of the memory carrier, starting with side 0.
Figure 66 24-DIMM Memory Carrier Board Slot IDs Memory Loading Rules and Guidelines Use the following rules and guidelines when installing memory: • Install DIMMs in pairs in the 8-DIMM memory carrier and in quads in the 24-DIMM memory carrier. • Ensure all DIMMs within a pair or quad are identical. • Install quads in order of capacity from largest to smallest. For example, install all 2 GB quads before 1 GB or smaller quads, and install all 1 GB quads before 512 MB quads.
IMPORTANT: The number in parenthesis indicates the order in which the quads are loaded.
5. Complete the following memory installation prerequisite tasks before installing the memory: a. Determine the DIMM load order as appropriate for the 8-DIMM or 24-DIMM memory carrier. For more information, see “Memory Load Order” (page 191). b. Determine the DIMM slots to populate using Figure 65 (page 192) or Figure 66 (page 193).. c. Read, understand, and follow the general guidelines to install memory in the server. See “Memory Loading Rules and Guidelines” (page 193). 6.
9. Replace the memory carrier assembly side cover. a. Insert the side cover tabs into the retaining slots at the base of the assembly (Figure 22). b. Insert the tabs (Figure 63) into the slots on both sides of the extraction handle release button until the side cover snaps into place. NOTE: To install DIMMs into slots on the other side of the memory carrier, turn the carrier over to the opposite side (side 0 or side 1) and repeat the installation procedure. 10.
10. Flip out the two pull handles located on both ends of the front bezel (Figure 68). 11. With pull handles open, slide the bezel to the right to release it from the chassis, and lift it off the chassis. Figure 68 Removing and Replacing the Front Bezel Replacing the Front Bezel To replace the front bezel, follow these steps: 1. Align the bezel slots with the tabs on the chassis. 2. Slide the bezel from right to left to lock it into place. 3.
Removing and Replacing the Processor Board Assembly The processor board assembly holds one or two dual-core Itanium processors, it is located beneath the disk drives and memory carrier assembly in the bottom service bay. The processor board is installed onto a removable carrier tray that is retained in the service bay by a hinged access door. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure.
Figure 69 Removing the Processor Board Assembly Replacing the Processor Board Assembly To replace the processor board assembly, follow these steps: 1. Align the edges of the processor board assembly with the assembly guides in the chassis. 2. Slide the processor board assembly into the chassis until it begins to seat into the socket located on the midplane board. 3. Push the processor board access door upward until it locks into position. 4. Replace the memory carrier assembly.
If the server has fewer than the maximum number of dual-core processors installed, install the additional processor in the appropriate slot. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position.
Figure 70 Processor Board Assembly 6. Open the processor cage (Figure 70). a. Grasp the processor cage handle, and apply adequate force to rotate the handle upward. b. Use the handle to rotate the cage closure approximately 90 degrees toward the front of the assembly until it stops. IMPORTANT: removal. 7. 8.
Figure 71 shows the power connector and cable for the processor. Figure 71 Processor Power Cable Figure 72 shows the processor lock and unlock mechanism location and the alignment holes of an installed processor.
Figure 72 Processor Alignment Posts and Lock/Unlock Mechanism Figure 73 shows the processor socket lock and unlock mechanism and alignment post locations.
Figure 73 Processor Alignment Holes and Lock/Unlock Mechanism Installing a Dual-Core Processor To install a dual-core processor, follow these steps: NOTE: Prior to installing a dual-core processor into the server, read the following instructions carefully and see the figures in this chapter for a complete understanding of this process. 1. 2. 3. Power off the server and disconnect the power cables. See “Powering Off the Server” (page 82).
NOTE: You do not need to fully remove the top cover to service this component; however, the top cover release lever must be open. You must remove the memory carrier because it attaches directly to the processor board. 4. 5. 6. Remove the memory carrier assembly. See “Removing the Memory Carrier Assembly” (page 186). Remove the processor board assembly. See “Removing the Processor Board Assembly” (page 198). Open the processor cage (Figure 70 (page 201)). a.
18. Replace the memory carrier assembly. See “Replacing the Memory Carrier Assembly” (page 187). 19. Replace the memory carrier assembly cover and latch the top cover release lever closed. See “Replacing the Memory Carrier Assembly Cover” (page 167). 20. If rack installed, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 164). 21. Reconnect the power cables and power on the server. See “Powering On the Server” (page 81). 22.
4. 5. 6. 7. If rack installed, slide the server completely out from the rack. See “Extending the Server from the Rack” (page 164). Remove the top cover. See “Removing the Top Cover” (page 165). Disconnect the internal USB cable from the connector on the core I/O board (Figure 74). Disconnect the SAS cables attached to the SAS core I/O card in PCI slot 1. CAUTION: When disconnecting the SAS cables, note the labeling on the cables. Both cables and sockets are clearly marked with the correct channel.
13. Slide the I/O board assembly all the way out the rear of the chassis (Figure 75). NOTE: The I/O board assembly is large. Use care when lifting it out of the server chassis. Figure 75 I/O Board Assembly Removal and Replacement Replacing the I/O Board Assembly IMPORTANT: Ensure that the I/O board extraction handles are in the outward, unlocked position to engage the assembly correctly with the midplane board socket. NOTE: The I/O board assembly is large.
3. IMPORTANT: Do not pinch the cable of the fan located behind the memory carrier assembly between the fan housing unit and the I/O board when sliding the board into the chassis. 4. Ensure the I/O board assembly is flush against the midplane board socket, and firmly push the extraction handles inward until the assembly plugs completely into the midplane board socket. Press in on the retention levers to lock the I/O board assembly extraction handles into place.
Removing and Replacing the System Battery The system battery is located on the I/O board assembly. Replace the battery with only an identical or equivalent battery only. Dispose of used batteries according to the manufacturer’s instructions. WARNING! Lithium batteries may explode if mistreated. Do not recharge, disassemble, or dispose of batteries in a fire. Failure to observe this warning can result in personal injury or damage to equipment.
Figure 76 Battery Location on I/O Board 1 2 Core I/O Board Slot I/O VRM 3 TPM 4 System Battery Replacing the System Battery 1. Insert the replacement battery into the socket on the I/O board assembly. CAUTION: You must remove the I/O board assembly to service the system battery. The removal and replacement of the I/O board assembly occurs through the rear of the rack for rack-installed servers.
2. 3. 4. Replace the I/O board assembly. See “Replacing the I/O Board Assembly” (page 208). Reconnect the power cables and power on the server. See “Powering On the Server” (page 81). Reset the server date and time using the EFI date and time commands. Removing and Replacing the I/O Voltage Regulator Module The I/O voltage regulator module (I/O VRM) is a stand alone component located on the I/O board assembly that regulates voltage for I/O operations.
Figure 77 Removing and Replacing the I/O VRM Replacing the I/O VRM To replace the I/O VRM, follow these steps: 1. Insert the I/O VRM into the socket on the I/O board. NOTE: a. b. Firmly and evenly push on each end of the I/O VRM until it seats into the slot. Ensure that the extraction levers on the socket are in the closed position. NOTE: 2. 3. 4. 5. The I/O VRM is keyed to fit into the socket in only one direction. You may need to manually close the extraction levers on the socket.
The fundamental capabilities of the TPM include: • Platform authentication • Sensitive information protection • Data integrity • System privacy WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position.
Figure 78 TPM Location on I/O Board 1 2 Core I/O Board Slot I/O VRM 3 TPM 4 System Battery Replacing the TPM To replace the TPM, follow these steps: 1. Insert the TPM. a. Align the TPM connector pinouts with the pins on the I/O board socket. NOTE: The female connector on the TPM has one pinout plugged, which aligns with a missing pin on the male connector on the I/O board assembly. b. 2. 3. 4. 5. 6. Push the TPM straight down into the socket until it is fully seated (Figure 78).
9. Restore the former TPM settings to the new TPM. See the HP-UX operating system documentation for more information. 10. Back up the TPM security information. See the HP-UX operating system documentation for more information.
4. 5. 6. Remove the top cover. See “Removing the Top Cover” (page 165). Disconnect the internal USB cable attached to the core I/O board. Remove the slotted T15 screw that attaches the card bulkhead to the chassis; use a T15 driver to turn the screw counterclockwise until it is free from the chassis. CAUTION: Do not rock the board side to side during removal, or you can damage the slot pins. Pull the board straight up and out of the chassis for removal. 7.
IMPORTANT: Before removing the system battery, record all boot and LAN configuration settings. (Find the settings using the INFO ALL EFI command.) You must reset these values after replacing the battery. To remove the core I/O board battery, follow these steps: 1. Power off the server and disconnect the power cables. See “Powering Off the Server” (page 82). 2. If rack installed, slide the server completely out from the rack. See “Extending the Server from the Rack” (page 164). 3.
6. Restore the iLO 2 MP configuration settings using the server console. For additional information about using the iLO 2 MP see the HP Integrity Integrated Lights-Out 2 Operations Guide. Removing and Replacing the SAS Core I/O Card The SAS core I/O card connects to the SAS disk backplane and controls internal data storage operations for the server.
1. Insert the replacement card into the dedicated SAS core I/O card slot. a. Insert the tab at the base of the card bulkhead into the slot in the chassis. b. Align the card connectors with the slots on the I/O board. c. Apply firm, even pressure to both sides of the card until it fully seats into the slot. 2. 3. SAS RAID card only, close the gate latch to secure the end of the SAS RAID card.
1. Insert the replacement card into the dedicated LAN core I/O slot. a. Insert the tab at the base of the card bulkhead into the slot in the chassis. b. Align the card connectors with the slots on the I/O board. c. Apply firm, even pressure to both sides of the card until it fully seats into the slot. 2. Replace the slotted T15 screw that attaches the card bulkhead to the chassis; use a T15 driver to turn the screw clockwise until it tightens to the chassis. Replace the top cover.
Removing the Display Board To remove the display board, follow these steps: 1. Power off the server and disconnect the power cables. See “Powering Off the Server” (page 82). 2. If rack installed, slide the server completely out from the rack. See “Extending the Server from the Rack” (page 164). 3. Remove the top cover. See “Removing the Top Cover” (page 165) . NOTE: The USB cable connector is an RJ45 connector; it is not a typical USB connector. 4. 5. 6. 7. 8. Remove the air baffle (Figure 83).
Figure 80 Display Board Location Figure 81 Display Board Removing and Replacing the Display Board 223
Figure 82 Display Board Removal and Replacement Replacing the Display Board To replace the display board, follow these steps: NOTE: Use the guide pins on the chassis and the L-shaped keyways on the display board to help you with the display board replacement procedures. 1. Remove the diagnostic panel light guide protective cover from the replacement display board (Figure 80). CAUTION: Do not use the USB connector as a handle to replace the display board.
7. Install the diagnostic panel light guide (Figure 80). a. Align the diagnostic panel light guide tabs with the slots on the display board. b. Push down firmly on the light guide until it seats onto the board. 8. 9. 10. 11. 12. 13. 14. Replace the top two right-side bezel screws (Figure 80). Replace the DVD drive. See “Replacing the DVD Drive” (page 185). Reconnect the USB cable into the connector on the display board (Figure 80). Replace the air baffle (Figure 83). Replace the clear plastic cover.
6. Slide the SAS drives and fillers approximately two inches out of the drive bays. See “Removing a Hot-Pluggable Disk Drive” (page 172). CAUTION: When disconnecting the SAS cables, note the labeling on the cables. Both cables and sockets are clearly marked with the correct channel. When reconnecting these cables, match each cable with the appropriate socket on the SAS backplane board. If the cables are mismatched, the server operating system may not reboot. 7. 8. 9.
Figure 83 Air Baffle Removal and Replacement Removing and Replacing the SAS Backplane Board 227
Figure 84 SAS Backplane Board Removal and Replacement Replacing the SAS Backplane Board To replace the SAS backplane board, follow these steps: 1. Hold the SAS backplane board by the sheet metal bracket and guide it toward the front of the chassis until the four keyway slots on the board seat onto the locking studs (Figure 84). 2. Push the board to the right to plug it into the socket on the interconnect board. The release lever locks into place when the board is fully seated (Figure 84). 3.
8. 9. Replace the top cover. See “Replacing the Top Cover” (page 166). If rack installed, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 164). 10. Reconnect the power cables and power on the server. See “Powering On the Server” (page 81). Removing and Replacing the Interconnect Board The interconnect board attaches the midplane board to the display board and the SAS backplane board.
12. Remove the SAS backplane. See “Removing the SAS Backplane Board” (page 225). 13. Insert your fingers into the handle on the interconnect board and push the board toward the front of the chassis to unplug it from the socket on the midplane board (Figure 86). 14. Lift the interconnect board out of the chassis (Figure 86).
Figure 86 Interconnect Board Removal and Replacement Replacing the Interconnect Board To replace the interconnect board, follow these steps: CAUTION: Handle the interconnect board carefully, or you can damage the plastic insulator material on the back of the board. NOTE: Use the guide posts located on the chassis and keyways located on the interconnect board to help you with the interconnect board removal and replacement procedures. 1. 2. 3. 4. Place the interconnect board onto the guide posts.
9. 10. 11. 12. 13. Reconnect the USB cable into the connector on the display board (Figure 80). Replace the air baffle (Figure 83). Replace the clear plastic cover. Replace the top cover. See “Replacing the Top Cover” (page 166). If rack installed, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 164). 14. Reconnect the power cables and power on the server. See “Powering On the Server” (page 81).
2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. If rack installed, slide the server completely out from the rack. See “Extending the Server from the Rack” (page 164). Remove the top cover. See “Removing the Top Cover” (page 165). Remove the memory carrier assembly cover. See “Removing the Memory Carrier Assembly Cover” (page 167). Remove the clear plastic cover. Remove the memory carrier assembly. See “Removing the Memory Carrier Assembly” (page 186). Remove the processor board.
Figure 87 Midplane Board Replacing the Midplane Board To replace the midplane board, follow these steps: 1. Place the midplane board onto the guide pins on the chassis wall. 2. Push straight down until the board seats onto the locking studs. 3. Use a Torx 15 driver to replace and tighten the five Torx screws attaching the midplane bracket assembly to the chassis. 4. Replace the fan cables into the fan 1 and fan 2 housing units. a. Guide the cable connector up through the opening in the fan housing. b.
10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. Replace the SAS disk drives. See “Replacing a Hot-Pluggable Disk Drive” (page 174). Replace the display board. See “Replacing the Display Board” (page 224). Replace the DVD drive. See “Replacing the DVD Drive” (page 185). Reconnect the USB cable into the connector on the display board. Replace the air baffle. Replace hot-swap chassis fan units 1 and 2. See “Replacing a Hot-Swappable Chassis Fan Unit” (page 169). Replace the clear plastic cover.
A Customer Replaceable Units Information This appendix provides the following information for each field replaceable unit: • Manufacturing part number • Description • Replacement part number • Exchange part number This appendix addresses the following topic: • “Parts Only Warranty Service” • “Customer Self Repair” • “Customer Replaceable Units List” Parts Only Warranty Service Your HP Limited Warranty may include a parts only warranty service.
Table 78 Customer Self Repair Information Code Level Description Comments AY Yes Level A with instructions Requires you to replace these parts under warranty. available in the service guide No technical skills required. BY Optional Level B with instructions Low to moderate technical skills required. available in the service guide CY Optional Level C with instructions High technical skills required. available in the service guide N No Not a customer replaceable part.
Table 79 CRU List (continued) Manufacturing Part Description Number Replacement Part Number Exchange Part Number Customer Self Repair 381573-001 Battery, BBWC, NiMH, 3.
Table 79 CRU List (continued) Manufacturing Part Description Number Replacement Part Number Exchange Part Number Customer Self Repair 8710-2446 2.
B Upgrades This appendix address the following topics: • “I/O Backplane Upgrade” (page 240) • “Installing Core I/O Cards” (page 247) • “Processor Upgrades” (page 259) I/O Backplane Upgrade I/O Backplane Upgrade Overview The HP Integrity rx3600 Server and rx6600 Server may be upgraded from the 10 slot PCI/PCI-X I/O backplane (HPPN AB463-60001) to the 10 slot PCI/PCI-X/PCIe I/O backplane (HPPN AB463-60027). Table 80 provides a comparison of the two backplanes for planning movement of I/O cards.
Figure 88 OS Reinstallation Flowchart Required Service Tools Service of this server requires one or more of the following tools: • Electrically Conductive Field Service Grounding Kit (P/N 9300-1155) • 1/4 inch flat blade screwdriver • ACX-15 Torx screwdriver • ACX-10 Torx screwdriver Safety Information Use care to prevent injury and equipment damage removing and replacing server components. Voltages can be present within the server.
• If installing an assembly that is neither hot-swappable nor hot-pluggable, disconnect the power cable from the external server power receptacle. WARNING! Ensure that the system is powered off and all power sources are disconnected from the server prior to removing or installing server hardware (unless you are removing or installing a hot-swappable or hot-pluggable component). Voltages are present at various locations within the server whenever an AC power source is connected.
Table 81 I/O Backplane Upgrade Checklist (continued) Step Action 10 Power to the EFI X • Verify the serial number and model string data information copied onto the new I/O board. • Enable the TPM. • Verify the system board replacement and operation. 11 View any warnings 12 Verify all I/O cards are recognized 13 Install the Operating System (if necessary)1 14 Boot to the Operating System 1 1. HP-UX, Windows, and Linux require reinstallation of the OS with the upgrade of the IOBP.
2. Updating the Firmware IMPORTANT: When performing a firmware upgrade that contains system programmable hardware (FPGA, EFI, PSOC, BMC), you must properly shut down any OS that is running before starting the firmware upgrade process. SFW, iLO and BMC Follow these steps to update the SFW, BMC and iLO2 MP firmware: a. SFW, iLO and BMC Update the SFW, BMC and iLO2 MP firmware: 1. Power on the system and get to the EFI Shell prompt. 2.
Use Figure 78: “TPM Location on I/O Board”, to determine if there is a TPM on the I/O board assembly. If so, record the TPM settings to transfer to the replacement I/O board assembly. See the HP-UX operating system documentation for instructions. Back up the current TPM settings. See the HP-UX operating system documentation for more information. TIP: Running the info io command from the EFI shell will allow you to record the device codes, given in HEX, for your I/O devices.
See “Removing the I/O Board Assembly” (page 206) for this procedure. 10. Power up to EFI. See “Powering On and Powering Off the Server” (page 81) for this procedure. a. Verification from EFI 1. Respond YES to prompts regarding copying information onto the new board. 2. Verify the serial number and model string data information copied onto the new I/O board. a. Boot to EFI. b. Enter service mode using the following command: Shell> sysmode service Current System Mode: ADMIN You are now in SERVICE mode. c.
00 00 00 00 00 00 00 00 00 00 00 00 14 14 15 15 15 15 02 02 02 01 02 01 01 02 02 00 01 02 00 00 00 01 00 01 0x1033 0x1033 0x1033 0x1000 0x1000 0x1000 0x1000 0x8086 0x8086 0x0035 0x0035 0x00E0 0x0054 0x0054 0x000F 0x000F 0x1079 0x1079 XX XX XX 01 02 07 07 08 08 Acpi(HWP0002,PNP0A03,0)/Pci(2|0) Acpi(HWP0002,PNP0A03,0)/Pci(2|1) Acpi(HWP0002,PNP0A03,0)/Pci(2|2) Acpi(HWP0002,PNP0A03,400)/Pci(1|0) Acpi(HWP0002,PNP0A03,400)/Pci(2|0) Acpi(HWP0002,PNP0A03,500)/Pci(1|0) Acpi(HWP0002,PNP0A03,500)/Pci(1|1) Acpi(
Table 82 Cable kit part numbers (continued) Type of Cable Description Part Number Internal SAS/SATA Multi-lane 76-cm (30-in) cable 389662-B21 Internal SAS/SATA Multi-lane 48-cm (19-in) cable 391330-B21 Additional cables can be ordered from an authorized HP reseller or authorized HP service provider. If the cable that you need is not listed here, or if you need additional ordering information, see the HP website at http://www.hp.com.
6. Close the MRL. a. Rotate the MRL downward 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe card bulkhead. Procedure 3 Connecting the Adapter to Other Devices • Connect the Adapter to SAS backplane. See Table 82 (page 247) for a listing of Cable kit part numbers. Procedure 4 Completing the Adapter Installation 1. 2. 3. 4. 5. 6. 7. Verify that all cables are routed correctly and are not restricting or being pinched by other components.
5. 6. 7. Insert the adapter into the slot, and press it firmly into place. The contacts on the adapter edge should be fully seated in the system board connector. Close the MRL. a. Rotate the MRL downward 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe card bulkhead. Close the gate latch to secure the end of the card. Procedure 7 Connecting the Controller to Other Devices • Connect the Adapter to the SAS backplane.
5. 6. 7. Insert the adapter into the slot, and press it firmly into place. The contacts on the adapter edge should be fully seated in the system board connector. Close the MRL. a. Rotate the MRL downward 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe card bulkhead. Close the gate latch to secure the end of the card. Procedure 11 Connecting the Controller to Other Devices • Connect the Adapter to the SAS backplane.
Procedure 14 Updating the Firmware Use the sautil command to confirm and update the firmware version currently installed on the Smart Array Controller. HP recommends that you install the latest firmware. You must log in as a superuser user to run the sautil command. Before running the sautil command to confirm or update the controller firmware, you must know the device file name for the Smart Array Controller. 1.
3. Update the Smart Array controller firmware by using the sautil command. The sautil command syntax for updating Smart Array Controller firmware is: sautil download_ctlr_fw where: The controller device file. The file path for the firmware version you want to install on the Smart Array Controller.
Installing the HP Smart Array P800 On HP Integrity rx3600 and rx6600 servers, the HP Smart Array P800 is supported by HP-UX 11i v2 and v3, Open VMS 8.3-1H1, Windows and Linux operating systems. It should be installed in PCIe slot 3 or 4. For more information, including configuring and diagnosing array problems, refer to the HP Smart Array P800 Controller for Integrity Servers User Guide which can be found in the I/O Cards and Networking Software collection under Smart Array at: http://www.hp.
6. Disconnect all peripheral devices from the server. Procedure 17 Installing the controller board 1. 2. 3. 4. 5. 6. 7. Remove or open the access panel. Select the appropriate PCI Express slot (3 or 4). Open the MRL. a. Press the indentation on the MRL to release it from the chassis wall. b. Lift the edge of the MRL, and rotate it upward 90 degrees until it rests against the chassis wall and the PCI/PCI-X/PCIe card bulkhead filler is fully exposed. Remove the PCI/PCI-X/PCIe bulkhead filler.
server or controller component might be available on the support page of the HP website (http:// www.hp.com/support). 1. Find the most recent version of the component that you require. Components for controller firmware updates are available in offline and online formats 2. Follow the instructions for installing the component on the server. These instructions are given with the CD and are provided on the same web page as the component. 3.
Procedure 22 Preparing the server 1. 2. 3. Back up all data. Close all applications. Power down the server. CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up. 4. 5. 6. Power down all peripheral devices that are attached to the server.
Table 84 SAS cable part numbers (continued) Approximate cable length Type of cable Option kit part number 4 m (13 ft.) Mini SAS 4x to mini SAS 4x 432238-B21 Mini SAS 4x to standard SAS 4x 419572-B21 Mini SAS 4x to mini SAS 4x 432239-B21 Mini SAS 4x to standard SAS 4x 419537-B21 6 m (20 ft.) Completing the Adapter Installation Procedure 26 Updating the Firmware To update the firmware on the server, controller, or hard drives, use Smart Components.
Processor Upgrades The HP Integrity rx2660, rx3600, rx6600 servers, and BL860c server blade support upgrades from Dual-Core Intel® Itanium® 2 processors 9000 series to Intel Itanium Dual-Core Intel® Itanium® 2 processors 9150M. CAUTION: Dual-Core Intel® Itanium® 2 processors 9150M cannot be intermixed with similar Dual-Core Intel® Itanium® 2 processors 9000 series. Processor speed and cache size must be identical for all processors in a system.
NOTE: HP recommends using the latest version of firmware. Go to http://www.hp.com/support/itaniumservers to download firmware updates. Operating systems IMPORTANT: Check the HP Support Center (HPSC) website at http://www.hp.com/go/hpsc for any required OS patches. HP-UX HP-UX supports the processor upgrade at the following minimum release levels: • HP-UX 11.23 0706 • HP-UX 11.31 0709 OpenVMS OpenVMS must be upgraded to OpenVMS V8.3-1H1 to support the processor upgrade.
C Core I/O Card Utilities This appendix provides information on core I/O cards that need additional configuration.
1. Insert the HP IPF Offline Diagnostics and Utilities CD in the drive and boot to the EFI Shell. NOTE: You can also download the firmware image file and update utility from the HP website at: http://www.hp.com in the Driver Downloads section. IMPORTANT: When you boot the EFI enabled systems, the CD containing the utility must be in the drive to allow device mapping. The EFI utility and firmware image files are located in the root directory or in a subdirectory on the CD. 2.
Flashing BIOS and EFI Driver on the First Controller To update the EFI driver on the first controller, follow these steps: 1. At the fsO:\> prompt, enter mptutil -o -g -c 0. 2. At the fsO:\> prompt, enter reset. The filename is optional and you are prompted for a filename if omitted.
Using the DRVCFG Utility The configuration utility uses several input keys (F1, F2, HOME, END, and so on) that may not be supported by all terminal emulation programs. Each of these keys has an alternate key that performs the same function. Review the terminal emulation program documentation to verify which input keys are supported. If problems occur using any of the function keys or HOME/END/PGUP/PGDN, it is recommended that the alternate keys be used.
Use the arrow keys to select a SAS controller, and press Enter to view and modify the selected SAS controller's properties. You can view and modify the SAS controller whether it is enabled or disabled. You can use the Boot Support setting in the Adapter Properties menu to change the status of this setting. You must reconnect the EFI Driver in order for a new Boot Support setting to take effect. The following are the descriptions for the Adapter List screen.
To access the following screens, use the arrow keys to select the screen, and press Enter on the appropriate field: • RAID Properties • SAS Topology • Advanced Adapter Properties The following are the descriptions for the Adapter Properties screen. Adapter Indicates the specific SAS Controller type. PCI Address Displays the PCI Address assigned by the system BIOS to the adapter.
Figure 91 Select New Array Type Screen Select New Array Type Screen The Select New Array Type screen enables you to view an existing array or create an Integrated Mirror array of two disks, plus an optional hot spare. • To go to the Create New Array screen, select Create IM Volume. • To go to the View Array screen, select View an Existing Array. Create New Array Screen The Create New Array screen enables you to create a new array.
RAID Disk Hot Spr Drive Status Specifies the devices (disks) that make up an IM array. If RAID Disk is Yes, the device is part of an IM array; if No, the device is not part of an IM array. This field is grayed out under the following conditions: • The device does not meet the minimum requirements for use in an IM array. • The device is not large enough to mirror existing data on the primary drive. • This disk has been selected as the hot spare for the IM array.
reflects the size of the array, not the size of the individual disk. If the device is part of a three or more disk array, this field is the size that the disk makes up within the array. When creating a striped array, the usable size of the array is determined by the number of drives times the size of the smallest drive in the array. In arrays consisting of different sized drives, excess space on larger drives are unusable.
User Fail Offline Inactive Not Syncd Primary Secondary Wrg Type Too Small Max Dsks No SMART Wrg Intfc Pred Fail Size (MB) Disk is marked failed at host's request. Disk is offline for some other reason. Disk has been set inactive. Data on disk is not synchronized with the rest of the array. Disk is the primary disk for a 2 disk mirror and is OK. Disk is the secondary disk for a 2 disk mirror and is OK. Device is not compatible for use as part of an IM array. Disk is too small to mirror existing data.
• Non-IR firmware is used. • IR is disabled. The array is inactive. Activate Array To perform an activation of an IM array, press Enter on Activate Array. The screen prompts you to ask if you want to perform this action. Press Y for yes or N for no. Delete Array To perform the deletion of the currently displayed IM array, press Enter on Delete Array. The screen prompts you to ask if you want to perform this action. Press Y for yes and N for no. Identifier Displays the identifier of this array.
Figure 93 SAS Topology Screen - Expander Open You can access the Device Properties screen from SAS Topology: • To access the Device Properties screen for the specific device and turn on the locate LED, press D from an expanded enclosure. You can perform the following actions from SAS Topology: • To expand the SAS Topology for display, select an expander/enclosure and press Enter. This displays all Phys/Devices/Bays. Press Enter again to collapse the expander/enclosure.
Serial Number Elapsed Time Percent Complete Indicates the serial number for this device. Displays the total time elapsed since Format or Verify Operation started. Graphical status bar display that indicates the current relative percentage complete of the operation. Device Format and Device Verify Screens The Format and Verify screens have a similar layout. To access the screens, press Enter on the appropriate field from the Device Properties screen.
Figure 94 Advanced Adaptor Properties Screen You can perform the following actions from Advanced Device Properties: • To set default values for all items on this screen, press Enter on Restore Defaults. • To toggle between LUN 0 and All in any LUN field, press + or -. LUN 0 scans only LUN 0, All scans all LUNs. Max Devices Specifies the maximum number of devices attached to the adapter for which to install a pre-OS IO interface.
IO Timeouts for Sequential Devices Specifies the time (Time in seconds (0-999, 0 means no-timeout)) which the host uses to timeout I/Os for the following devices: • IO Timeouts for Other Devices LUNs to Scan for Block Devices LUNs to Scan for Block Devices (Removable) LUNs to Scan for Sequential Devices Specifies the time (Time in seconds (0-999, 0 means no-timeout)) which the host uses to timeout I/Os for devices other than: • SCSI Device Type 00h - Direct Access • SCSI Device Type 01h - Sequentia
Expander Spinup Delay Expander Max Target Devices Expanders are not supported. Expanders are not supported. PHY Properties Screen The PHY Properties screen enables you to view and modify PHY specific settings. To access PHY Properties, press Enter on the PHY Properties field from the Advanced Adaptor Properties screen. You can perform the following actions from PHY Properties:. • To display the next PHY, press N. • To display the previous PHY, press P.
SAS Address Link Error Setting Indicates the SAS Address of this device. • Invalid DWORDs - Number of invalid dwords that have been received outside of PHY reset sequences, since the last PHY Link Error Reset. a • Loss of DWORD Sync - Number of times, since the last PHY Link Error Reset, that dword synchronization was lost and the link reset sequence occurred.
3. From the EFI Shell prompt, change to the CD drive. shell> fs0: Enter fs0:\> 4. Change to the directory that containscfggen.efi. fs0:\> cd EFI\HP\TOOLS\NETWORK Enter fs0: EFI\HP\TOOLS\NETWORK> From this directory use CFGGEN. CFGGEN Operation CFGGENis not case sensitive. You can enter CFGGENcommands and parameters in uppercase, lowercase, or a mixture of the two.
[qsync] [noprompt] Size of the IM volume in Mbytes or “MAX” for the maximum size available. Quick synchronization of the volume created. Eliminates warnings and prompts. Operation Once a disk has been added to an IM volume, all of its storage capacity may or may not be used depending on drive capacity and volume capacity. For example, if you add a 36 GB disk drive to a volume that only uses 9 GB of capacity on each disk drive, the remaining 27 GB of capacity on the disk drive is unusable.
than or equal to the capacity of the smallest disk in the logical drive. An easy way to verify this is to use the DISPLAY command. CAUTION: See rules for creating IM volumes and hot spare disks. DELETE The DELETE command sets the controller configuration to factory defaults. This command also deletes any existing IR volumes. Syntax cfggen delete [noprompt] Parameters [noprompt] A SAS controller number between 0 and 255. Eliminates warnings and prompts.
Enclosure # Slot # Target ID State Size (in MB)/(in sectors) Manufacturer Model Number Firmware Revision Serial No Drive Type Target on ID #4 Device is a Hard disk Enclosure # Slot # Target ID State Size (in MB)/(in sectors) Manufacturer Model Number Firmware Revision Serial No Drive Type Target on ID #5 Device is a Hard disk Enclosure # Slot # Target ID State Size (in MB)/(in sectors) Manufacturer Model Number Firmware Revision Serial No Drive Type Target on ID #6 Device is a Hard disk Enclosure # Slot # T
Manufacturer : HP Model Number : DG072A8B5C Firmware Revision : HPD4 Serial No : B062P5B010R10547 Drive Type : SAS -----------------------------------------------------------------------Enclosure information -----------------------------------------------------------------------Enclosure# : 1 Logical ID : 500605B0:0001A950 Numslots : 8 StartSlot : 1 Start TargetID : 0 Start Bus : 0 Logical drive status values: Okay (OKY) Degraded (DGD) Inactive (OKY) Inactive (DGD) Volume is Active and drives are functio
Operation Unless you include on the command line, warning messages display. You are required to properly answer a series of prompts or the command aborts. The answers are case sensitive and must be entered in upper case. This command will not complete and return to a shell prompt until the format operation is complete. Depending on the capacity and model of disk drive, this can take a considerable amount of time.
attempt is made to recover the operation. This may include clearing the fault condition by whatever means necessary and retrying the operation. DISABLEIR The DISABLEIR command turns off IR functionality on a SAS controller. To accomplish the disabling, set the MPI_IOUNITPAGE1_DISABLE_IR bit in the IO Unit 1 MPT Configuration page. Syntax cfggen disableir Parameters This command does not require .
http://www.hp.com/go/integrity-iocards-docs under the specific HP Smart Array Controller product for installation procedures. The latest firmware, drivers, utilities, software, and documentation for HP Integrity servers are available on the support page of the HP website at: http://www.hp.com/support/itaniumservers Connecting External Storage IMPORTANT: Not all OSs, or Smart Array cards support external drives. To connect external storage, follow these steps: 1. Power off the server. 2.
IMPORTANT: Both saupdate.efi and the firmware image file must be located in the same directory. If they are not, copy them both to the EFI partition. Run the saupdate.efi using the fs0:\> saupdate command. • 1. 2. 3. 4. If you are not using the Offline Diagnostic CD: Download the SA EFI update utility saupdate.efi and copy it to the EFI partition. Download the firmware and copy it to the EFI partition. Boot the system to the EFI Shell and change directories to the EFI partition. Run the saupdate.
Version: 1.04.12.00 (C) Copyright 2004 Hewlett Packard Development Company L.P. ************************************************************* Updating controller in Seg: 1, Bus: 51, Dev: 4, Func: 0 Current firmware version 1.92Percentage completed: 100% Activating firmware now, this may take several minutes. Resetting and reinitializing controller. Retrieving firmware version, this may take several minutes. Current controller firmware version is 2.34.
saupdate ? Error Messages The following is a list of error messages under various situations: • When keyword LIST or UPDATE is misspelled or extra parameters are specified: Error: Syntax Error Usage: saupdate LIST or saupdate UPDATE [ all ] • When the controller ID in the saupdate UPDATE command is not correct: No matching controller found • When a firmware file does not exist in the saupdate UPDATE command, the example shows: CYBORG101.BIN does not exist. File CYBORG101.
4. 5. Select OK and press Enter to continue. From the main menu, select Maintain Firmware and press Enter. Figure 96 EBSU Main Menu 6. 7. 8. In the Maintain Firmware screen, use the tab key to scroll down to the Device section. Use the down arrow key to scroll down to the Smart Array P600 item in the list. Press Enter to display detailed information about the device.
EBSU displays the firmware update screen for the selected device. • The version number in the first column (ROM Firmware Version) is the one currently installed on your system. • The version number in the second column (ROM Version on Disk) is the one available on your Smart Setup media. Figure 98 EBSU Maintain Firmware Update Screen 9.
NOTE: To copy a particular array configuration to several other servers on the same network, use the Array Configuration Replicator (ACR) or the scripting capability of ACU. ACR is provided in the SmartStart Scripting Toolkit, available on the HP website at: http://www.hp.com/servers/ sstoolkit. Whichever utility you use, the following limitations apply: • For the most efficient use of drive space, do not mix drives of different capacities within the same array.
ORCA Utility To use ORCA, follow these steps: 1. Power on the server. POST runs, and any array controllers that are in the server are initialized one at a time. During each controller initialization process, POST halts for several seconds while an ORCA prompt message displays. 2. At the ORCA prompt: • If you are connected using a headless console, press the Esc+8 combination. • Otherwise, press F8. The ORCA Main Menu displays, enabling you to create, view, or delete a logical drive.
ACU Utility For detailed information about using ACU, see the HP Array Configuration Utility User Guide at I/O Cards and Networking Software at: http://www.hp.
D Utilities This appendix describes the utilities that are part of the server. These include the EFI Boot Manager, and EFI-POSSE.
directly to the EFI application. EFI variables provides system firmware with a boot menu that points to all the operating systems, even multiple versions of the same operating system. The EFI Boot Manager enables you to control the server boot environment. Depending on boot option configuration after the server is powered up, the Boot Manager presents you with different ways to bring up the system.
Table 89 EFI Commands (continued) EFI Shell Command BCH Command Equivalent (PA-RISC) BCH Command Parameters (PA-RISC) Definition bcfg SEArch [ALL] Search for boot devices bcfg SEArch [DIsplay IPL] [] Search for boot devices [ON | OFF] Display or change scrolling capability many commands ScRoll offer a [-b] parameter to cause 25 line breaks COnfiguration autoboot AUto [BOot | SEarch | STart] [ON | OFF] Display or set the auto start flag info boot BootID [[]]
Table 89 EFI Commands (continued) EFI Shell Command BCH Command Equivalent (PA-RISC) BCH Command Parameters (PA-RISC) Definition mm MemRead [] [] Read memory locations scope of page deallocation pdt page deallocation table (pdt) Display or clear the page deallocation table errdump mca errdump cmc errdump init processor internal [] [HPMC LPMC TOC ASIC]] memory (PIM) Display PIM information EFI/POSSE Commands This section describes the EFI/POSSE commands developed for the
Example 2 help command Shell> help List of classes of commands: boot -- Booting options and disk-related commands configuration -- Changing and retrieving system information devices -- Getting device, driver and handle information memory -- Memory related commands shell -- Basic shell navigation and customization scripts -- EFI shell-script commands Type "help" followed by a class name for a list of commands in that class Type "help" followed by command name for full documentation Example 3 help bch comman
Example 5 help cpuconfig command Shell> help cpuconfig CPUCONFIG [cpu] [on | off] cpu Specifies which cpu to configure on | off Specifies to configure or deconfigure a cpu Notes: 1.
Syntax baud Parameters 0 through the total number of UARTS minus one baud rate. Operation Use this command to change the speed for a UART in the system. This command works for all UARTs visible to EFI/POSSE. If the UART is part of processor dependent hardware (PDH) space and is initialized by the core firmware, this command communicates the settings to core firmware so the UART can be initialized with the new settings on the next boot. System default is 9600 baud.
Example 7 boottest command Shell> boottest BOOTTEST Settings Default Variable Selftest Setting ------------------------------------booting_valid On (OS speedy boot aware) early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test Example 8 boottest early_cpu off command Shell> boottest early_cpu off BOOTTEST Settings Default Variable Selftest Setting ------------------------------------booting_valid On (OS sp
Example 9 cpuconfig command Shell> cpuconfig PROCESSOR INFORMATION # of CPU Logical Slot CPUs Speed ----------------0 1 1 GHz 1 1 1 GHz L3 L4 Cache Cache Size Size -------1.5 MB None 1.5 MB None Family/ Model (hex.) -----1F/01 1F/01 Rev ---B1 B1 Processor State ---------Active Active Example 10 cpuconfig 2 command Shell> cpuconfig 2 off CPU will be deconfigured on next boot.
Example 12 conconfig 2 primary command To change primary operating system console Shell> conconfig 2 primary CONSOLE CONFIGURATION Index Status Type Device Path ----- ------ -------------1 NC Serial Acpi(PNP0501,0) 2 P Serial Acpi(HWP0002,0)/Pci(1 1) 3 S VGA Acpi(HWP0002,0)/Pci(4 0) Example 13 conconfig 3 off command To disable a console Shell> conconfig 3 off CONSOLE CONFIGURATION Index Status Type Device Path ----- ------ -------------1 NC Serial Acpi(PNP0501,0) 2 P Serial Acpi(HWP0002,0)/Pci(1 1 3 NC VG
Example 15 ioconfig command Shell> ioconfig Deconfigure or reconfigure IO components or settings IOCONFIG [fast_init | wol [on | off]] fast_init Specifies device connection policy setting mps_optimie Specifies PCIe optimization setting wol Specifies System Wake-On-LAN setting on | off Specifies to configure or deconfigure a feature or component Note: 1. If fast_init is enabled, firmware will connect only the minimum set of devices during boot.
Parameters mca cpe cmc init la clear dumps the Machine Check Abort error log dumps the Corrected Platform Error log dumps the Corrected Machine Check log dumps the Initialization log dumps the Logic Analyzer log erases all of the logs (mca, cpe, cmc, init, la) Operation Enter errdump with no parameters to display usage. Otherwise, the specified error log displays. Add -n to the clear parameter to disable the confirmation prompt. Access the errdumpcommand from the System Configuration menu.
Example 16 info all command Shell> info all SYSTEM INFORMATION Date/Time: Oct 31, 2003 22:03:39 Manufacturer: hp Product Name: server bl60p Product Number: A9901A Serial Number: UUID: (20:03:10:31:22:03:39) MYJ3350026 48B4F371-E34C-11D6-A8D6-07A8C14CB68B System Bus Frequency: 200 MHz PROCESSOR MODULE INFORMATION # of L3 L4 Family/ CPU Logical Cache Cache Model Slot CPUs Speed Size Size (hex.
--- --- --- --- ------ ------ --- ----------- 00 00 01 00 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|0) 00 00 01 01 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|1) 00 00 01 02 0x1033 0x00E0 XX Acpi(HWP0002,0)/Pci(1|2) 00 00 02 00 0x1095 0x0649 XX Acpi(HWP0002,0)/Pci(2|0) 00 00 03 00 0x8086 0x1229 XX Acpi(HWP0002,0)/Pci(3|0) 00 20 01 00 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|0) 00 20 01 01 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|1) 00 20 02 00 0x14
*Mac(00306E4C0FF2) Acpi(HWP0002,100)/Pci(2|0)/Mac(00306E4C0FF2)) FIRMWARE INFORMATION Firmware Revision: 1.10 [4341] PAL_A Revision: 7.31/5.37 PAL_B Revision: 5.37 SAL Spec Revision: 3.01 SAL_A Revision: 2.00 SAL_B Revision: 1.10 EFI Spec Revision: 1.10 EFI Intel Drop Revision: 14.61 EFI Build Revision: 1.10 POSSE Revision: 0.10 ACPI Revision: 7.00 BMC Revision: 2.24 IPMI Revision: 1.00 SMBIOS Revision: 2.3.2a Management Processor Revision: E.02.
Example 17 info cpu command Shell> info cpu PROCESSOR MODULE INFORMATION # of L3 L4 Family/ CPU Logical Cache Cache Model Slot CPUs Speed Size Size (hex.) Rev State ---- ------- -------- ------ ------ ------- --- ------------ 0 1 1 GHz 1.5 MB None 1F/01 B1 Active 1 1 1 GHz 1.
Example 19 info io command Shell> info io I/O INFORMATION BOOTABLE DEVICES Order Media Type Path ----- ---------- --------------------------------------- CDROM Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM(Entry0) 1 310 Utilities Seg # Bus # Dev # Fnc # Vendor ID Device Slot ID # Path --- --- --- --- ------ ------ --- ----------- 00 00 01 00 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|0) 00 00 01 01 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|1) 00 00 01 02 0x1033
Example 20 info boot command Shell> info boot BOOT INFORMATION Monarch CPU: Current Preferred Monarch Monarch Possible Warnings -------- -------------------------0 0 AutoBoot: on - Timeout is : 7 SEC Boottest: boottest Settings Default Variable OS is not speedy boot aware.
Operation If specified with no parameters, monarch displays the Monarch processor for the system. Specifying a processor number alters the preferred Monarch processor. None of these changes takes affect until after a reboot.
Example 23 pdt command Shell> pdt PDT Information Last Clear time: PDT has not been cleared Number of total entries in PDT: 50 Number of used entries in PDT: 0 Number of free entries in PDT: 50 Number of single-bit entries in PDT: 0 Number of multi-bit entries in PDT: 0 Address of first multi-bit error: x0000000000000000 Example 24 pdt clear command Shell> pdt clear Are you sure you want to clear the PDT? [y/N] y Shell> Shell> pdt PDT Information Last Clear time: 10/21/01 5:00p Number of total entries in P
Example 25 sysmode command Shell> sysmode System Mode: NORMAL Shell> sysmode admin You are now in admin mode. Shell> sysmode service You are now in service mode.
1. At the EFI Shell prompt, type the following command to map the parameters for all PCI cards installed in the system: shell> info io A list of all the devices that are installed in the server and managed by EFI drivers displays.
• Path: Identifies the device path. In this example, the SCSI interface path is Acpi(HWP0002,200)/Pci(1|0) for channel A and Acpi(HWP0002,200)/Pci(1|1) for channel B.
Ctrl[31] Primary Console Input Device Ctrl[32] Primary Console Output Device Ctrl[30] Primary Standard Error Device Ctrl[1C] Acpi(HWP0002,700)/Pci(2|0) Ctrl[32] Primary Console Output Device Ctrl[30] Primary Standard Error Device Ctrl[33] Acpi(PNP0501,0) Ctrl[34] 16550 Serial UART Driver Ctrl[35] VT-100+ Serial Console Ctrl[31] Primary Console Input Device Ctrl[32] Primary Console Output Device Ctrl[30] Primary Standard Error Device Ctrl[44] VenHw(904EFCF0-F0A8-11D4-B4CA-303031303833) Ctrl[46] VenHw(D65A6B8
TIP: From this command (drvcfg), record these two pieces of information for each channel of each SCSI interface for parameters to be changed: 4. • Drv(the EFI driver’s handle) • Ctrl(the controller’s handle) Using the driver’s handle [Drv] and the controller’s handle [Ctrl] from the drvcfgcommand, start the EFI SCSI Setup Utility for one channel of this SCSI interface.
PCI Device, and PCI Function to the Bus #, Dev #, and Fnc # values from the info io command. CAUTION: screen: Do not change the value for any of the following fields on the Adapter Properties • Auto Termination • SCSI Parity • SCSI Bus Scan Order • Spinup Delay (Secs) Changing any of these fields can cause unpredictable results.
15. At the EFI Shell prompt, enter the following command: Shell> reset The system starts to reboot. This is required to enable the new SCSI setting. Using the Boot Option Maintenance Menu This menu enables you to select console output and input devices as well as various boot options.
NOTE: This option boots the selected application or driver one time only. When you exit the application, you return to this menu. This option displays the file systems on your server or workstation and enables you to browse these file systems for applications or drivers that are executable. Executable files end with the .efi extension. You can also select remote boot (LAN) options that have been configured on the network. For example: Boot From a File.
Where: • NO VOLUME LABEL: A hard drive. You can search through the disk for bootable applications to add to the Boot Manager list of Boot options. • Removable Media Boot: Treats the removable media as a bootable device. • Load File EFI Shell: Adds a new instance to the EFI Shell. Load File with the MAC address adds a network boot option. • Load File with the MAC address: Adds a network boot option. Delete Boot Option(s) Use this option to remove boot options from the EFI boot menu.
Manage BootNext Setting Use this option to run the selected boot option immediately upon entering the main Boot Manager menu. Select this option to boot an option that only needs to be booted once, without changing any other setting in the main Boot Manager menu. This is a one-time operation and does not change the permanent system boot settings. This option displays the file systems that are on your system and lets you browse these file systems for applications or drivers that are executable.
For example: Select the Console Output Device(s) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(VtUtf8) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Acpi(HWP0002,700)/Pci(2|0) * indicates a curre
Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(VtUtf8) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Indicates a currently selected device. • Each option is identified with an EFI Device path.
iLO 2 MP The Integrated Lights-Out Management Processor (iLO MP) for entry class Integrity servers is an autonomous management subsystem embedded directly on the server. It is the foundation of the server’s High Availability (HA), embedded server, and fault management. It also provides system administrators secure remote management capabilities regardless of server status or location.
Index Symbols C 24-DIMM memory carrier assembly, 58, 192 see memory see also memory block diagram, 23 load order, 192 removing, 186 replacing, 187 slot IDs, 148, 193 8 Internal Port SAS HBA controller, 83, 261 8-DIMM memory carrier assembly, 57, 191 see memory see also memory block diagram, 22 load order, 191 removing, 186 replacing, 187 slot IDs, 147, 192 cable determine physical access method, 71 LAN, 69 power, 68 SAS cable part numbers, 96 cable kit part numbers, 248 cell board, 66 cfggen utility, 93
CPU see processor CRU list see parts list D damaged equipment, returning, 44 default password, 77 user accounts, 77 device paths, PCI/PCI-X/PCIe , 180, 181 DHCP DNS, using to configure iLO 2 MP LAN, 73 DHCP-enabled security risk, 74, 78 diagnostic panel, 26 see also display board introduction, 26 LEDs, 31 diagnostic panel label and LEDs, 32 dimensions, server, 38 DIMM see memory disk drive activity LED, 30 activity LED, location, 30, 34, 72 activity LED, states, 31 LEDs, 30–31 load order, 49, 173, 174 remo
hot-pluggable components, 163 hot-pluggable disk drive see disk drive see disk drive hot-pluggable disk drive filler see disk drive filler hot-swappable components, 163 hot-swappable disk drive module, 155 hot-swappable fan see fans hot-swappable power supply see power supply HP Eight Port SAS Host Bus Adapter completing installation, 249 connecting devices, 249 installing, 248 overview, 248 preparation, 248 updating firmware, 249 HP Smart Array P400 completing installation HP-UX, 251–253 Linux, 253 Windows
iLO 2 MP LAN link status, 35 iLO 2 MP status, 35 internal health, 29 power button, 29 power supply, 36 rear panel locations, 33 rear panel UID, 36 system health, 29 UID button, 29 light pipes, 156 load order disk drive, 49, 173 memory, 57–58, 191 processor, 63, 200 logging in to the iLO 2 MP, 76 M MAC address, 74 address label, 74 management processor see iLO 2 MP see iLO 2 MP manual retention latch see MRL mass storage, 27 see also SAS mass storage subsystem see mass storage memory 24-DIMM memory carrier
PCIe MPS optimization, 20 enabling, 20 support, 20 PCIe MPS optimize ioconfig command, 303 pedestal, converting from rack mount, 66 pedestal-mount server accessing, 165 ports front panel locations, 29 rear panel locations, 33 power, 25 see also power supply block diagram, 25 button, 104 full state, defined, 81 input, 69 introduction, 25 off state, defined, 81 PR command, 81 problems, 105 sources, 66 standby state, defined, 81 states, 67, 81 power button function, 29 LED, 29 power reset command see PR power
smart array P800 controller, 95, 284 specifications, server, 37 static IP address assigning with ARP ping, 74 storage see mass storage system abstraction layer (SAL), 28 system backup, 244 system battery location, 211 recording configuration settings before removing, 210 removing, 210 replacing, 211 reset system settings after replacing, 212 system block diagram, 139 system configuration menu, 325 system fans see fans system health LEDs, 29 T top cover see cover, top TPM capabilities, 213 removing, 214 rep
E Physical and Environmental Specifications Table 95 Physical and Environmental Specifications Condition Voltage Voltage 100-127 200-240 Vac Vac Description Watts Watts Minimum 432 W 669 W Configuration Maximum 1095 Configuration W Airflow, Nominal Airflow, Maximun at 35ºC1 Server CFM m³/hr2 CFM m³/hr2 173 294 218 371 1056 W 173 294 218 371 294 218 371 Typical 685 W 669 W Configuration Overall System Dimensions (W X D X H) Weight Typical Heat Release 173 ASHRAE Class 1 Air Flow Di
