HP Integrity rx3600 Server User Service Guide

subsection or location title for these different entry points (for example, if you would prefer to start
by examining the logs, you can go directly to the subsection entitled “Errors and Reading Error
Logs” (page 138).
Table 38 lists the troubleshooting entry points.
Table 38 Troubleshooting Entry Points
Subsection or LocationEntry Point
“Troubleshooting Tools” (page 131)Front panel/Diagnostic panel LEDs
“Errors and Reading Error Logs” (page 138)System Event Log and Forward Progress Logs
“Troubleshooting Tools” (page 131)offline and online Diagnostics/INIT button
“Troubleshooting Tools” (page 131)System Event Analyzer (SEA)
Basic and Advanced Troubleshooting Tables
The following troubleshooting tables are designed for use by both trained and untrained support
personnel. They should be the first tool used to determine the symptom(s) or condition of a suspect
server. Be aware that the state of the front panel LEDs can be viewed either locally, or remotely
by using the vfp command from the iLO 2 MP.
The tables are designed to cover troubleshooting symptoms from AC power on up to booting the
operating system (OS), specifically in Steps 1-5. In most cases, the Table 39 identifies the step
number in Table 40 where troubleshooting should begin. Alternatively, you can skip Table 39,
and start with Step 1 in Table 40, sequencing through the table steps to locate the
symptom/condition most descriptive of your current server status; this will become the first step in
your troubleshooting procedure. Where appropriate, an action or actions prescribed in the “Action”
column of Table 40 will be followed by a reference to a corresponding subsection of this chapter
for further information.
Figure 45 Front Panel LEDs
126 Troubleshooting