HP Integrity rx3600 Server User Service Guide

Table 40 Basic Entry Class Troubleshooting (continued)
ActionConditionStep
The problem is fixed when the front panel LED states are as follows:
system health is off; internal health is off; external health is off; and
power is steady amber.
A fatal fault has been detected and logged, attempting to power on
the server (system health is off, internal health is off, external health
is off, and power is steady amber).
Server does not power on after
front panel Power button is
depressed for less than four
seconds.
NOTE: This step assumes BMC
is running.
2a
1. Examine each power supply LEDs -- if the LED is not steady green,
replace power supply. See “System Power (BPS and I/O VRM)”
(page 148) for information.
2. Examine the iLO 2 MP logs for events related to bulk power
supplies. See “System Power (BPS and I/O VRM)” (page 148) for
information.
The problem is fixed when the BMC’s heartbeat LED is flashing green,
and the front panel LEDs are as follows: system health is off, internal
health is off, external health is off, and power is steady green.
A warning or critical failure was detected and logged after the server
powered on (system health is flashing amber, internal health is off
Both front panel system health
and external health LEDs are
flashing amber.
2b
/steady green, external health is flashing amber, and power is steady
green).
1. Examine each power supply LED. If any power supply LED is not
steady green, replace the power supply. See “System Power (BPS
and I/O VRM)” (page 148) for information.
The problem is fixed when the iLO 2 MP logs are read, and the front
panel LED states are as follows: system health is off, internal health
is off/ steady green, external health is steady green, and power is
steady green.
A fatal fault was detected and logged after server powered on (system
health is flashing red, internal health is off/steady green, external
health is flashing amber, and power is steady green).
1. Examine each power supplyLED. If any power supply LED is not
steady green, replace that power supply. See “System Power (BPS
and I/O VRM)” (page 148) for information.
The problem is fixed when the iLO 2 MP logs are read, and the front
panel LED states are as follows: system health is off, internal health
Front panel system health LED is
flashing red and external health
LED is flashing amber.
2c
is off/steady green, external health is steady green, power is steady
green.
A warning or critical failure was detected and logged, while booting
or running system firmware (system health is flashing amber, internal
Both front panel system health
LED and internal health LED are
flashing amber.
3a
health is flashing amber, external health is steady green, and power
is steady green).
1. Check the Diagnostic LED panel to identify the failed or faulty
internal FRU. See “Troubleshooting Tools” (page 131) for
information.
The problem is fixed when a redundant, internal FRU is replaced, the
iLO 2 MP logs are read, and the front panel LED states are as follows:
system health is off, internal health is steady green, external health is
steady green, and power is steady green.
A fatal fault was detected and logged, while booting or running system
firmware (system health is flashing red, internal health is flashing
amber, external health is steady green, and power is steady green).
1. Check the Diagnostic LED panel to identify the failed or faulty
internal FRU. See “Troubleshooting Tools” (page 131) for
information.
The problem is fixed when a redundant, internal FRU is replaced, the
iLO 2 MP logs are read, and the front panel LED states are as follows:
Front panel system health LED is
flashing red and internal health
LED is flashing amber.
3b
system health is off, internal health is steady green, external health is
steady green, and power is steady green.
128 Troubleshooting