HP Integrity rx3600 Server User Service Guide

Shutting Down Windows from the Start Menu.................................................................120
Shutting Down Windows from the Command Line............................................................120
Booting and Shutting Down Linux............................................................................................121
Adding Linux to the Boot Options List..................................................................................121
Booting the Red Hat Enterprise Linux Operating System.........................................................122
Booting Red Hat Enterprise Linux from the EFI Boot Manager Menu...................................122
Booting Red Hat Enterprise Linux from the EFI Shell..........................................................122
Booting the SuSE Linux Enterprise Server Operating System...................................................122
Selecting a SuSE Linux Enterprise Server entry from the EFI Boot Manager menu..................123
Booting SuSE Linux Enterprise Server from the EFI Shell....................................................123
Shutting Down Linux.........................................................................................................123
5 Troubleshooting......................................................................................124
Methodology.......................................................................................................................124
General Troubleshooting Methodology...............................................................................124
Recommended Troubleshooting Methodology .....................................................................125
Basic and Advanced Troubleshooting Tables.......................................................................126
Troubleshooting Tools............................................................................................................131
LEDs ..............................................................................................................................131
Front Panel.................................................................................................................131
External Health LED................................................................................................132
Internal Health LED ................................................................................................132
System Health LED .................................................................................................133
Unit Identifier Button/LED .......................................................................................134
Diagnostics Panel LEDs.................................................................................................134
Customer Replaceable Unit Health LEDs.........................................................................135
Diagnostics.....................................................................................................................135
Online Diagnostics and Exercisers......................................................................................135
Online Support Tool Availability....................................................................................136
Online Support Tools List..............................................................................................136
Linux Online Support Tools................................................................................................136
Offline Support Tools List...................................................................................................136
General Diagnostic Tools..................................................................................................137
Fault Management Overview.............................................................................................137
HP-UX Fault Management.................................................................................................137
Errors and Reading Error Logs................................................................................................138
Event Log Definitions........................................................................................................138
Using Event Logs..............................................................................................................138
Accessing iLO 2 MP Event Logs.........................................................................................139
Supported Configurations......................................................................................................139
System Block Diagram......................................................................................................139
System Build-Up Troubleshooting Procedure.........................................................................141
CPU, Memory and SBA.........................................................................................................142
Troubleshooting the rx3600 CPU.......................................................................................142
Itanium Processor Load Order.......................................................................................142
Processor Module Behaviors.........................................................................................142
Processor Problem Identification....................................................................................143
Troubleshooting rx3600 Memory.......................................................................................144
Memory DIMM Load Order..........................................................................................144
Memory Subsystem Behaviors.......................................................................................144
Memory Error Messages..............................................................................................145
Troubleshooting rx3600 SBA.............................................................................................148
System Power (BPS and I/O VRM)..........................................................................................148
Power Subsystem Behavior................................................................................................149
System Power LED/Switch.................................................................................................149
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