HP Integrity Servers with Microsoft® Windows Server™ 2008 for Itanium-based Systems Recovering Windows Server 2008 on HP Integrity Servers HP Part Number: 5992-4472 Published: April 2008
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Table of Contents About This Document.........................................................................................................9 Intended Audience.................................................................................................................................9 New and Changed Information in This Edition.....................................................................................9 Document Organization.....................................................................
List of Figures 1-1 1-2 1-3 Backup Destination screen............................................................................................................20 Windows Setup screen..................................................................................................................21 Windows Setup screen..................................................................................................................
List of Tables 1-1 Windows Recovery Features.........................................................................................................
About This Document This document describes how to use the system recovery features available on HP Integrity servers running Windows Server 2008. The document printing date and part number indicate the document’s current edition. The printing date changes when a new edition is printed. Minor changes may be made at reprint without changing the printing date. The document part number changes when extensive changes are made.
{} The contents are required in command line syntax. If the contents are a list separated by |, you must choose one of the items. The preceding element can be repeated an arbitrary number of times. Indicates the continuation of a code example. Separates items in a list of choices. ... | Related Information You can find more information about HP Integrity servers, server management, and software in the following locations: • • • • For an overview of the HP Integrity server family: http://hp.
1 Recovery Options for HP Integrity Servers Running Windows Server 2008 HP Integrity servers running Microsoft® Windows Server™ 2008 for Itanium-based Systems provide multiple options to help you restore the state, data, and configuration of the OS in the event of a problem.
Table 1-1 Windows Recovery Features (continued) “ResQme” (page 22) An advanced support tool designed Must be run by a local administrator by HP support to troubleshoot system under the guidance of an HP Support problems when all other recovery Engineer. options fail. Reinstallation The HP Reinstallation DVD contains Included with all factory-installed HP an image of the OS, along with HP Integrity servers. software such as drivers, management applications, and system utilities.
Using LKGC, you can recover from problems such as a newly added driver that may be incorrect for your hardware. The LKGC feature does not solve problems caused by corrupted or missing drivers or files. To start the server with the LKGC: 1. 2. 3. 4. Click Start > Shutdown > Restart, and then click OK. When prompted to choose the instance of Windows to boot, press F8 (GUI console) or Esc 8 (headless server console).
• • for problem devices or device conflicts, click Start > Run, type msinfo32, and then click OK. Safe Mode Boot Log File: This log file is located in the %SystemRoot% folder (by default, this is the Windows folder). The log file lists devices and services that load (and do not load) when you start the computer in Safe mode. You can use a text editor to open and view the log file. Use the list of drivers and services that did not load at startup to help identify the possible cause of the startup problem.
1. At the command prompt, type the following command: c:\>bootcfg The command displays the following output: Boot Options -----------Timeout: 20 Default: \Device\HarddiskDmVolumes\PhysicalDmVolumes\BlockVolume1\WINDOWS CurrentBootEntryID: 1 Boot Entries -----------Boot entry ID: 1 OS Friendly Name: Windows Server 2008 OsLoadOptions: /redirect BootFilePath: \Device\HarddiskVolume1\EFI\Microsoft\WINNT50\ia64ldr.
1. From the EFI shell, navigate to the msutil directory and execute the nvrboot.efi command: fs1:\> dir fs1:\> cd msutil fs1:\MSUtil> nvrboot NVRBOOT: OS Boot Options Maintenance Tool [Version 5.1.3550] *1. Windows Server 2008 2. Internal Bootable DVD 3. EFI Shell [Built-in] (D)isplay (M)odify (C)opy E(X)port (I)mport (E)rase (P)ush (H)elp (Q)uit 2. 3. To copy boot entry 1, select C and enter 1. To modify the new boot entry, select M and enter 4.
1. 2. 3. 4. 5. 6. Insert the Windows CD in the DVD drive of the server and reboot. From the EFI Boot Manager menu, select Bootable DVD; when prompted, press any key to boot from the Windows CD. When the text-based part of Windows Setup begins, follow the prompts. At the Welcome to Setup screen, press R to repair the installation, and then press C to start Recovery Console. When prompted, select the Windows installation you want to repair (typically #1).
11. Follow the instructions on-screen; when prompted, enter the password for the Administrator account. Recovery Console uses the Administrator password created when you installed the OS. Password changes made after installation do not apply to Recovery Console. Recovery Console Commands From the Recovery Console, you can run commands to perform simple operations (such as changing to a different directory or viewing a directory) or complex tasks (such as repairing the boot sector).
format help listsvc logon map md more/type rd ren set systemroot media or read-only media. You can use the attrib command to remove the read-only attribute from the destination directory. The option /f:filespec is required if the source contains more than one file. This option permits wildcard characters. The /y switch disables the overwrite confirmation prompt. The /d switch specifies that the files should not be expanded and displays a directory of the files in the source. formats a disk.
NOTE: ASR cannot be run from a headless server console. Backing Up an ASR Set To create an ASR set: 1. Open Backup (by clicking Start > All programs > Accessories > System Tools > Backup). The Backup or Restore Wizard starts by default, unless it is disabled. 2. 3. 4. Click the Advanced Mode link on the Backup or Restore Wizard. On the Tools menu, click ASR Wizard.
3. 4. 5. 6. Restart your server. If you are prompted to press a key to start the server from CD, press the appropriate key. If you have a separate driver file, use the driver as part of Setup by pressing F6 when prompted. When prompted at the beginning of the text-only mode section of Windows Setup, press F2. Figure 1-2 Windows Setup screen 7. When prompted, insert the ASR diskette and follow the directions on the screen. Figure 1-3 Windows Setup screen Windows Setup proceeds to format the C: drive.
the ASR set to a hard drive, wait for the first reboot before connecting that hard drive to the server. Windows Recovery Environment (Windows RE) Windows Recovery Environment (Windows RE) is an extensible recovery platform based on the Windows Preinstallation Environment (Win PE). Windows RE is the starting point for several system recovery tools.
ResQme is intended to be run by a local administrator under the guidance of an HP Support Engineer. This support tool is not designed to function as an administrative utility. Please contact an HP support representative before using this tool. For More Information For more information, refer to: http://www.hp.com/go/integrity To download the latest drivers, management agents, and other software — including the Smart Setup CD, the SmartUpdate CD, and the Offline Diagnostics CD — refer to: http://ww.hp.
