Recovering Windows Server 2008 on HP Integrity Servers

Table 1-1 Windows Recovery Features (continued)
Must be run by a local administrator
under the guidance of an HP Support
Engineer.
An advanced support tool designed
by HP support to troubleshoot system
problems when all other recovery
options fail.
“ResQme” (page 22)
Included with all factory-installed HP
Integrity servers.
The HP Reinstallation DVD contains
an image of the OS, along with HP
software such as drivers,
management applications, and
system utilities. Boot from this DVD
and select the Reinstallation option
to restore the system to factory
condition. This option copies the OS
image to the drive—overwriting all
existing data—and installs HP drivers
and utilities, and edits the registry
entries.
Reinstallation
Frequently Asked Questions
Automatic System Recovery (ASR)
Question: Is Automatic System Recovery (ASR) supported by Windows on Integrity servers?
Answer: Yes. To run on Integrity servers, ASR requires the Microsoft Windows Server 2008 CD,
a USB diskette drive, and either a tape drive or a hard drive as the backup destination. Any
compatible storage medium of sufficient size can serve as a backup destination, but HP has not
tested all these configurations and cannot recommend other devices at this time. For detailed
instructions, see “Automatic System Recovery (ASR)” (page 19).
Recovery Console
Question: Is Recovery Console supported by Windows on Integrity servers?
Answer: Yes. To run on Integrity severs, Recovery Console requires the use of either the Microsoft
Windows Server 2008 Release-to-Manufacturing (RTM) CD or the HP Reinstallation DVD. For
detailed instructions, see “Recovery Console” (page 16).
Remote Installation Service
Question: Is Remote Installation Service (RIS) supported by Windows on Integrity servers?
Answer: Yes. To run on Integrity severs, RIS requires a Pre-boot eXecution Environment
(PXE)-capable network adapter installed in the server. In addition, you must have Domain Name
Service (DNS), Dynamic Host Configuration Protocol (DHCP), and Active Directory Service
(ADS) available on the network.
Third-Party Tools
Question: What third-party recovery tools are available for Windows on Integrity servers?
Answer: HP DataProtector is a validated recovery solution. HP is also testing the Veritas Storage
Foundation suite. Other products, such as Aurema ARMTech, CA BrightSTOR ARCServe, Legato
Networker 7, and SoftLink FastCopy are backed by their vendors, but HP has not tested them.
Last Known Good Configuration
A successful Windows startup includes an initial phase, a boot loader phase, a kernel phase, and
a logon phase. If a problem occurs during any of these phases, Windows might not start correctly.
It may fail to respond (hang) or display an error message. If the startup problem occurs
immediately after you make a change to the server (for example, after you install a new driver),
try to start the server using the Last Known Good Configuration (LKGC) feature.
12 Recovery Options for HP Integrity Servers Running Windows Server 2008