Installation Guide, Seventh Edition - HP Integrity rx4640 Server

Troubleshooting
EFI Menu is Not Available
Chapter 10
106
Table 10-2 describes what happens when the server is on with the operating system running, and you press
the power button.
If the server is off, and power is not connected to server power supplies, pressing the power button has no
effect.
If the server is off, and power is connected to server power supplies, the front panel power LED blinks at a
1 Hz rate. In this state, standby power is available to server circuits, but main power is off. Table 10-3
describes what happens when the server is off, and you press the power button.
EFI Menu is Not Available
If you cannot access the EFI from either the main disk partition or the CD, use the following tools to help
solve the problem:
• Front panel LEDs
• QuickFind diagnostic panel LEDs
•iLO MP
— Console messages
— System event logs (SEL)
See the HP Integrity rx4640 User Service Guide for a description of the LEDs.
Operating System Does Not Boot
If the operating system does not boot, but you are able to reach the EFI from either the main disk partition or
the CD, use the following tools to help solve the problem:
• Using the EFI Shell, check the system logs and analyze any error messages.
• Offline Diagnostic Environment (ODE)
See the HP Integrity rx4640 User Service Guide for more information.
Table 10-2 Server Power Button Functions When Server is On and OS is Running
Action Reaction
1-3 seconds Server power turns off (software controlled power off).
5 seconds or longer Server power turns off immediately (hard power off).
Table 10-3 Server Power Button Functions When Server is Off
Action Reaction
1-3 seconds Server power turns on.