User Service Guide, Third Edition - HP Integrity rx4640 Server
Table Of Contents
- HP Integrity rx4640 Server User Service Guide
- Table of Contents
- About This Document
- 1 Introduction
- 2 Controls, Ports, and LEDs
- 3 Powering Off and Powering On the Server
- 4 Removing and Replacing Components
- Safety Information
- Service Tools Required
- Accessing a Rack Mounted Server
- Accessing a Pedestal Mounted Server
- Removing and Replacing the Front Bezel
- Removing and Replacing the Front and Top Covers
- Removing and Replacing the Memory Extender Board
- Removing and Replacing Memory DIMMs
- Removing and Replacing the Processor Extender Board
- Removing and Replacing a Processor
- Removing and Replacing Hot-Swappable Chassis Fans
- Removing and Replacing the I/O Baseboard
- Removing and Replacing Hot-Pluggable PCI-X Cards
- Removing and Replacing OLX Dividers
- Removing and Replacing Core I/O Cards
- Removing and Replacing the Server Battery
- Removing and Replacing Hard Disk Drives
- Removing and Replacing the SCSI Backplane Board
- Removing and Replacing the Midplane Riser Board
- Removing and Replacing the Power Supplies
- Removing and Replacing the Power Distribution Board
- Removing and Replacing the DVD Drive
- Removing and Replacing the DVD I/O Board
- Removing and Replacing the Display Board
- Removing and Replacing the QuickFind Diagnostic Board
- 5 Troubleshooting
- Troubleshooting Tips
- Possible Problems
- Troubleshooting Using LED Indicators
- Diagnostics
- Recommended Cleaning Procedures
- Where to Get Help
- A Parts Information
- B Booting the Operating System
- Operating Systems Supported on HP Integrity Servers
- Configuring System Boot Options
- Booting and Shutting Down HP-UX
- Booting and Shutting Down HP OpenVMS
- Booting and Shutting Down Microsoft Windows
- Booting and Shutting Down Linux
- C Utilities
- Extensible Firmware Interface Boot Manager
- EFI/POSSE Commands
- Specifying SCSI Parameters
- Using the Boot Configuration Menu
- Index
Table 5-10 Online Support Tools List (continued)
ExpertDiagnoseExerciseVerifyInformationFunctional Area
NoNoYesYesYesGraphics
NoYesYesYesYesCore I/O LAN
NoNoYesYesYesDisk/Arrays
YesYesYesYesYesTape
YesNoNoNoYesM/O
YesNoYesYesYesAdd-On Network I/O Cards
NoNoNoNoYesAdd-On Mass Storage I/O Cards
Offline Support Tool Availability
Updates to the EFI HP service partition (HPSP) are available through the CD Installer option on
the IPF Offline Diagnostics and Utilities CD. At a minimum, an ISO image of the IPF Offline
Diagnostics and Utilities CD is available from the HP website at http://hp.com.
Offline Support Tools List
The following offline support tools are available:
Table 5-11 Offline Support Tools List
Functional AreaOffline Tool
Processor DiagnosticCPUDIAG
Memory DiagnosticMEMDIAG
System Mapping UtilityMAPPER
SBA/LBA ChipsetPLUTODIAG
Peripheral VerifierPERFVER
SCSI Disk Firmware Update UtilityDFDUTIL
Disk Test Utility (Non-Destructive)DISKUTIL
Data Copy UtilityCOPYUTIL
Disk Expert UtilityDISKEXPT
I/O Diagnostics Launch Facility (Executes third party diagnostics and
runs BIST, if available)
IODIAG
Core I/O DiagnosticCIODIAG2
Card-Specific I/O Diagnostics/BISTSpecific Card I/O Diagnostics
General Diagnostic Tools
The following tools are currently available for support on other HP 9000 and Integrity server
platforms. The distribution method is through the HP website at http://hp.com.
Table 5-12 General Diagnostic Tools List
DescriptionDiagnostic Tool
Provides detailed information about the IPMI event (Problem
description, cause, action)
IPMI Event Decoder
108 Troubleshooting