HP Version Control Agent User Guide

the previous step. This account must have Operator or Administrator level at the VCRM

system, so it is recommended that you use a browser to verify the login account and

password before entering it.

Note: You must enter the administrator or operator account defined in the SMH and

provide the appropriate password for the VCA to download software from the VCRM. If

anonymous access is disabled at the VCRM, you must enter at least an account with user

privileges and provide the appropriate password for the VCA to provide software status

by comparing the inventory with what is available at the VCRM.

For Windows XP Service Pack 2 or Windows Server 2003 Service Pack 1, you might be

unable to access the VCRM because Windows XP Service Pack 2 and Windows Server

2003 Service Pack 1implements a software firewall that prevents browsers or other clients

from accessing the ports required for access to the VCRM. To resolve this issue, you must

configure the firewall with exceptions to allow access through the ports used by HP SIM,

VCA and other VCRMs.

To configure the firewall exceptions:

a. Select Start->Settings->Control Panel.

b. Double-click Windows Firewall to configure the firewall settings.

c. Select Exceptions.

d. Click Add Port.

You must enter the product name and the port number.

Add the following exceptions to the firewall protection:

Port NumberProduct

2301HP SMH Insecure Port:

2381HP SMH Secure Port:

Note: For more information regarding HP SIM secure and insecure ports, refer to

the HP Systems Insight Manager Technical Reference Guide at

http://h18013.www1.hp.com/products/servers/management/hpsim/infolibrary.html

in the Troubleshooting help file under Login Problems section.

e. Click OK to save your settings and close the Add a Port dialog box.

f. Click OK to save your settings and close the Windows Firewall dialog box.

This configuration leaves the default SP2 security enhancements in tact, but will allow

traffic over the ports previously indicated. The secure and insecure ports must be added

to enable proper communication from your browser and other clients that access the

VCRM.

c. In the Password field, enter the appropriate password for the login account that you

selected in the Login Account field.

3. Click Next to continue. The Select the Reference Support Pack page appears. Click Reset

to clear the settings you just specified or Cancel to abort the changes.

Navigating the software