HP Version Control Agent User Guide

3. Select the Trusted sites icon.

4. Click Sites.... The Trusted sites dialog box appears.

5. In the Add this Web site to the zone field, enter https://hostname:2381/ and click

Add.

6. Click OK to save your changes and close the Trusted sites dialog box.

7. Click OK to close the Internet Options dialog box.

Replicate Agent Settings problems

The Replicate Agent Settings feature in HP SIM denies access to the source system

for security reasons. How is this corrected?

Solution: HP SIM implements security to ensure that access to management information is available

only to authorized users. This security relies on security settings between HP SIM with managed

systems. HP SIM will deny access if the trust relationship between HP SIM and the source system's

SMH is not configured correctly. To correct this problem, HP suggests the following procedure:

1. Navigate to https://hostname:2381.

2. From SMH, click Settings->Security->Trust Mode.

3. Correct the configuration.

Note: For more information regarding Trust Relationships, refer to Setting up Trust Relationships

in the HP SIM User Guide.

Complete information on the security implemented by the management system, where the VCRM

is installed, and the managed systems, or SMH, are available in the Security white paper. To

download the Security white paper, go to http://www.hp.com/servers/manage.

Print problems

When I try to print from a Mozilla browser, a dialog box displays indicating there

is an Unknown Error. Why is this happening?

Solution: A default printer has not been configured. HP recommends that you configure a default

printer to resolve this issue.

Repository problems

The job of the Software Version Status Polling tasks in HP SIM is to retrieve a list of

installed software and firmware from systems and obtain the software status

from the HP Version Control Agent (VCA) on those systems. Why do I need to

specify a repository when setting up this task? Does it matter which repository I

choose?

Solution: HP SIM sends the selected VCRM a list of all the software versions in sorted order. This

is necessary so that HP SIM can properly handle searches that include software version comparisons.

The VCRM can return a sorted list of versions for a component even if that component does not

Troubleshooting