HP Version Control Agent User Guide

2. Stop the following services:

❍

All Insight Management Agents

❍

Array Configuration Utility

❍

HP Version Control Repository Manager

❍

HP Version Control Agent

❍

HP Insight Management Agent

❍

Surveyor

❍

HP Performance Management Pack (PMP)

❍

HP PMP Tools

3. Rename the directory \compaq\wbem to \compaq\wbem_old.

4. Create a new directory \compaq\wbem.

5. Copy the contents of the directory \compaq\wbem_old to \compaq\wbem.

6. Restart the following services:

❍

All Insight Management Agents

❍

Array Configuration Utility

❍

HP Version Control Repository Manager

❍

HP Version Control Agent

❍

HP Insight Management Agent

❍

Surveyor

❍

HP Performance Management Pack (PMP)

❍

HP PMP Tools

The VCRM is accessible from SMH and from https://VCRMSystem:2381.

Log problems

Why are there multiple log entries in the VCRM log about components being

modified or added after a ProLiant and Integrity Support Pack is uploaded?

Solution: The VCRM logs the specific additions that it receives from the upload control, but it also

monitors the repository directory as a separate activity. The operating system provides separate

notifications about changes in the repository directory, and these can result in multiple log entries,

which can be ignored.

Solution: The default Internet Explorer security settings prevent you from downloading the file.

Troubleshooting