HP Version Control Agent User Guide

Solution: The 6.40 ProLiant Support Pack does not work with VCRM 1.0. HP recommends that you

install VCRM 2.0 or later.

Note: The installation of the VCRM 2.0 does not require a reboot.

I have the VCRM Auto Update feature configured to automatically download

ProLiant and Integrity Support Packs and the VCRM states the updates have

completed successfully. However, no files have been downloaded.

Solution: A log entry appears in the VCRM Log indicating Automatic update downloaded 0 files.

No VCAs have provided operating systems information to use as a download selection criteria.

HP recommends the following actions:

●

If the VCA is not installed on any system within the network, you must install the VCA on a

system and configure the VCA to use the VCRM.

●

If the VCA is installed on a system within the network, you must configure the VCA to use the

VCRM.

Miscellaneous problems

Should the VCRM be installed before running Discovery in HP SIM, and if so, why?

Solution: While it is not essential, it is a good idea to install a VCRM before running Discovery.

Be sure that this repository trusts HP SIM. Refer to Setting up Trust Relationships in the HP SIM User

Guide for more information on trust relationships. It is a good idea to install a VCRM is so that the

Software Version Status Polling task can properly sort the versions of software retrieved from

systems. If you do not set up a repository before running Discovery, then the versions are sorted

when a software criteria search is set up for the first time.

Why is it that when I search for systems with Foundation Agents for Windows in

HP SIM, I get only the Windows 2000 systems back and not Windows NT?

Solution: Even though you choose a component that is supported for both Windows NT and

Windows 2000, the search only returns the systems that match the operating system tree from

which you chose the component when you created the search. In this example, if you chose the

Foundation Agents for Windows from the Windows 2000 branch of the criteria tree, then only

Windows 2000 systems are returned. If you want systems from both Windows 2000 and Windows

NT, choose the Foundation Agents for Windows from the Windows 2000 and Windows NT

branch.

What capabilities do I get from the VCA alone?

Solution: The VCA provides a list of the HP Web-enabled System Management Software and

firmware installed on the local server. For the VCA to provide version control and software

distribution functionality, it must be configured to refer to a VCRM.

Does HP have any intention of disabling the Install icon on those components that

do not install silently or without user intervention in future releases?

Solution: Yes.

The VCA or VCRM display as links under the Integrated Agents list on the SMH, but

the application is missing from the version control category on the SMH's Home

Troubleshooting