HP Integrity iLO 2 Operations Guide

Table Of Contents
Mid Range PCI Backplane Power Behavior
On Integrity cell-based servers, you can power off the Lights-Out Advanced KVM card separately
from the iLO 2 management processor. For example, you can power off a partition containing a
Lights-Out Advanced KVM card, while keeping other partitions powered on. Or, you can power
off the entire complex (all the partitions). In either case, the iLO 2 management processor is still
accessible because it is powered separately from the partitions.
If iLO 2 is accessed while a partition is powered off, the Lights-Out Advanced KVM card in that
partition could still appear in the partition drop-down lists for vMedia or IRC. However, you will
not be able to start a vMedia or IRC session and the status will be “In use or unavailable”. If a
vMedia or IRC session was already open when the partition was powered off, the session window
remains open, but is not active.
Troubleshooting the Lights-Out Advanced KVM Card
When troubleshooting the Lights-Out Advanced KVM card, consider the following:
Verify that the card is installed in the proper/supported slot. Be aware of slot restrictions.
Check for Lights-Out Advanced KVM card seating and connections to the slot connector.
Check that the slot MRL is closed.
Make sure the supported firmware version for the MP, the server, and the Lights-Out Advanced
KVM card is installed.
Check that the Lights-Out Advanced and MP network cables are connected correctly.
Check the LED link indicators on the bulkhead LAN port.
Understand the Lights-Out Advanced RJ45 LAN connector LED definitions.
Check that the cables are correctly connected to the Lights-Out Advanced bulkhead ports
(LAN, VGA, USB1, & USB2).
Check for the use of the correct DNS name for access/connection.
Check the web browser support and configuration/restrictions.
Table 16 lists possible problems with the Lights-Out Advanced KVM card, and provides suggested
solutions.
Table 16 General Troubleshooting
SolutionsProblem
Hardware problem:Graphics error:
Black screen. No text is displayed.
Must have supported power enabled.
Must have a functional mode-1 PCI-X slot. Try selecting
another mode-1 slot on same partition/backplane.
Must have the card firmly seated in PCI-X/PCI-Xe
backplane slot.
Must have a supported monitor.
Must have verified cable connections to the card.
Must have a functional Lights-Out Advanced KVM card.
Lights-Out Advanced KVM Card for sx2000 Servers 57