HP Integrity rx6600 Server User Service Guide HP Part Number: AB464-9003E Published: November 2012 Edition: 11
© Copyright 2006, 2012 Hewlett-Packard Development Company, L.P Legal Notices The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Contents About This Document...................................................................................13 Intended Audience..................................................................................................................13 New and Changed Information in This Edition............................................................................13 Publishing History...................................................................................................................
Power Consumption and Cooling.........................................................................................41 Environmental Specifications....................................................................................................41 3 Installing the System..................................................................................44 Safety Information...................................................................................................................
Attaching the Hook-and-Loop Strap to the Bulk Power Supply and Power Cord.......................75 Applying Standby Power to the Server.............................................................................75 LAN.................................................................................................................................76 Console Setup........................................................................................................................77 Overview..................
SAUPDATE Utility........................................................................................................105 Syntax..................................................................................................................106 Commands............................................................................................................106 List........................................................................................................................106 UPDATE..........
Adding Linux to the Boot Options List..................................................................................131 Booting the Red Hat Enterprise Linux Operating System.........................................................132 Booting Red Hat Enterprise Linux from the EFI Boot Manager Menu...................................132 Booting Red Hat Enterprise Linux from the EFI Shell..........................................................132 Booting the SuSE Linux Enterprise Server Operating System...
I/O VRM........................................................................................................................162 Cooling Subsystem...............................................................................................................163 Cooling Subsystem Behavior..............................................................................................163 Common I/O Backplane (LBAs/Ropes/PDH/PCI-X Slots)...........................................................
Removing a Hot-Swappable Disk Drive Filler........................................................................187 Replacing a Hot-Swappable Disk Drive Filler........................................................................187 Removing and Replacing a Hot-Pluggable Disk Drive.................................................................188 Removing a Hot-Pluggable Disk Drive.................................................................................188 Disk Drive Load Order................
Removing and Replacing the Core I/O Board Battery................................................................234 Removing the Core I/O Board Battery................................................................................234 Replacing the Core I/O Board Battery................................................................................235 Removing and Replacing the SAS Core I/O Card.....................................................................236 Removing the SAS Core I/O Card.........
MPTUTIL Utility................................................................................................................277 Flashing Firmware on First Controller..............................................................................278 Flashing BIOS and EFI Driver on the First Controller.........................................................278 Common Questions About Flashing Firmware.................................................................
Syntax.......................................................................................................................318 Parameters.................................................................................................................318 Notes........................................................................................................................318 ioconfig.......................................................................................................................
About This Document This document describes how to troubleshoot and diagnose server problems, and remove and replace server components for the HP Integrity rx6600, Regulatory Model Number: RSVLA-0405. The document publication date and part number indicate the document’s current edition. The publication date changes when an updated edition is issued. Minor changes may be made without changing the publication date. The document part number changes when extensive changes are made.
“Installing the System” (page 44) Use this chapter to learn how to install the system. “Booting and Shutting Down the Operating System” (page 118) This chapter provides information on how to boot and shut down the operating systems supported on the server. “Troubleshooting” (page 135) Use this chapter to help troubleshoot and diagnose server problems. “Removing and Replacing Server Components” (page 174) Use this chapter to learn how to remove and replace server components.
IMPORTANT This alert provides essential information to explain a concept or to complete a task NOTE A note contains additional information to emphasize or supplement important points of the main text. Related Documents You can find other information on HP server hardware management and diagnostic support tools in the following publications. HP Technical Documentation Website http://www.hp.
For HP technical support: • In the United States, for contact options see the Contact HP United States webpage: (http:// welcome.hp.com/country/us/en/contact_us.html) To contact HP by phone: • ◦ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. ◦ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600.
1 Overview The HP Integrity rx6600 server is a high performance, high availability server that provides the following features: • Form factor - 7U rack- or pedestal installed • Internal peripherals - serial-attached SCSI (SAS) hard drives and a DVD or DVD+RW drive • High availability components - hot-swappable dual-rotor N+1 fans, 1+1 hot-swappable power supplies, and hot-pluggable PCI-X or PCIe cards and SAS drives • Processors - up to four dual-core Intel® Itanium® processors • Memory - up to 384
Figure 1 I/O Subsystem Block Diagram Figure 2 (page 18) is a block diagram of the PCI/PCI-X/PCIe I/O subsystem. Figure 2 PCI/PCI-X/PCIe I/O Subsystem Block Diagram PCI/PCI-X IOBP On the 10 slot PCI/PCI-X IOBP there are a total 8 Public slots (PCI-X mode1/2), 2 Private Fast-core slots (PCI-X mode1), and 1 Private Slow-core UCIO slot (PCI 32-bit/33-MHz).
Four 66-MHz PCI/PCI-X slots are shared in groups of two. Shared slots have many speed and mode change restrictions during hot-plug add or remove operations. For more information on PCI/PCI-X card configuration and restrictions, see “PCI/PCI-X/PCIe Configurations” (page 194). Four of the server PCI/PCI-X slots are not shared. Two of the nonshared slots are 133 MHz PCI/PCI-X, and two of the slots are 266-MHz PCI/PCI-X.
Table 3 PCI/PCI-X/PCIe I/O Rope Groups (continued) Slot # Physical Rope Logical Rope Numbers Numbers Bits Speed Function Hot Swap/OLR 7 2, 3 2 64 133 MHz High-Speed PCI-X (Public) Y 8 9 5 64 133 MHz High-Speed PCI-X (Public) Y 9, 10 1 1 64 66 MHz General PCI-X (Public) Y - 0 0 32 33 MHz UCIO (Private) N PCIe MPS Optimization For PCIe-based systems, each PCIe device has a configurable MPS (maximum payload size) parameter.
Memory The server DIMMS are seated on memory boards that are enclosed in an extractable memory carrier assembly. Figure 3 Memory Carrier Assembly The memory boards plug directly into sockets on the processor board when the memory carrier assembly is fully seated. The server supports the following DIMM sizes: • 512 MB • 1 GB • 2 GB • 4 GB • 8 GB Table 4 lists the memory carrier configurations, the minimum and maximum memory for each configuration.
Add-On Memory To locate the HP part number, look at the HP Security/CT Label located on the DIMM. AB565A (4 x 2 GB DIMMs) memory with the HP part number AB565DX cannot be mixed on the same physical rank as 2 GB memory with the AB565BX or or AB565AX HP part number. IMPORTANT: Earlier versions of system firmware do not support the installation of this replacement memory and can result in de-allocation of the entire quad or pair. Firmware Updates HP Integrity servers require system firmware version 03.
1. 2. 3. 4. Go to http://www.hp.com/bizsupport. Select Download Drivers and Software. Select HP Integrity Servers. Select the link for your server product. After the firmware has been downloaded, you can install the memory. To install DIMMs, see “Installing Memory” (page 210). Cooling There are six system fans assemblies that cool the server. The fans are hot-swappable, interchangeable and serviced through the top and rear of the chassis.
Figure 4 Fan Units The server has the following cooling components: • Thermal sensor in the front panel [0xd8] that measures inlet ambient air temperature. • Up to four dual processors each with its own thermal register [0xd9, 0xda], measuring internal die temperature. • Intrusion sensor, located on the common display pca, and held in contact mode by the top cover. • Power supplies, each with its own pair of fans running at full speed and its own (virtual) health sensor [0x40, 0x41].
Figure 5 Power Subsystem Block Diagram Two hot-swappable AC/dc power supplies generate main system power and standby power voltage. One active power supply is sufficient to operate the system at maximum load. Each power supply receives AC power through the integrated AC inlet. The system can operate at 180-264 V AC and achieve 1+1 redundancy. The power supplies are power factor corrected and the maximum dc power output of the power system is 1600 W.
3. Check for a BPS0_AC_OK or a BPS1_AC_OK signal. If neither is asserted, then the AC supply has a problem. 4. If any FRUs are missing or both AC supplies are not valid, then return to power off state. 5. Initialize I/O Expander settings prior to turning on power. 6. Set Power Sequencer Order. Set system frequency in Power Sequencer. 7. Pulse BMC_PWR_CMD to tell the Power Sequencer to enable the voltages in the system. 8.
• Backplane board • Core I/O cards The server supports up to 16 SAS hard drives, each with LEDs that indicate drive activity and device status, and an LED used to locate each drive. Additionally, there is a set of slot availability LEDs positioned in the middle of the disk drive bays on the front of the chassis. The illuminated LEDs indicate connection and power from a SAS controller to the bank of SAS disk drive slots. The disk drives plug directly into the SAS backplane board.
The firmware supports HP-UX 11i version 2, June 2006 release, Linux®, Windows®, and OpenVMS 8.3 operating systems through the Itanium processor family standards and extensions, and has no operating system-specific functionality included. All operating systems are presented with the same interface to system firmware, and all features are available to the operating system.
Figure 7 Front Panel Control, Port, and LED Locations Table 7 lists the front panel controls and LED states. Table 7 Front Panel Controls and LEDs LED Function Power Button Manually powers the server Off on and off. Green UID Button Init Button Helps locate a particular server within a rack of servers. You can remotely activate this button using various system utilities.
Table 7 Front Panel Controls and LEDs (continued) LED Function External Health LED 1 States Status components. This LED Flashing amber maintains its state when the Flashing red system is in standby mode (system power turned off but AC power still applied to the system). When the internal health LED is lit, the corresponding failed component LED illuminates on the diagnostic panel. See Chapter 5 (page 135) for more details on the internal health LEDs.
Figure 9 Hot-Pluggable Disk Drive LEDs Table 8 lists the hot-pluggable disk drive LEDs and states.
Figure 10 Hot-Pluggable Disk Drive Slot Availability LEDs DVD Drive The server has one DVD drive or one DVD-RW drive. This device has one activity LED. Figure 11 DVD Drive Diagnostic Panel The diagnostics panel provides a single location to view the LEDs that provide location information for internal system components that have a detectable failure. The LEDs illuminate solid amber only when a failure occurs and otherwise do not illuminate.
Figure 12 Diagnostic Panel Label and LEDs Rear Panel The server rear panel includes communication ports, I/O ports, AC power connectors, and the locator LED/button. LEDs located on the rear panel of the server indicate the operational status of the following components: • iLO 2 MP • System LAN • Power supply • PCI/PCI-X/PCIe slots Figure 13 shows the rear panel control, port, and LED locations.
Figure 13 Rear Panel Control, Port, and LED Locations iLO 2 MP The server contains an iLO 2 MP on the core I/O board that enables local and remote management of the server. As long as AC power is present, whether at standby or full power, the iLO 2 MP can function. Figure 14 shows the controls, ports, and LEDs on the core I/O board. The figure is oriented vertically to match the orientation of the core I/O board.
Figure 14 Core I/O Board Controls, Ports, and LEDs 1 2 3 4 iLO 2 MP RS-232 Serial Port (DB-9F to DB-9F cable) Connected to emulation terminal device (PC, laptop, or ASCII terminal) USB 2.0 Ports (any USB device) BMC Heartbeat MP Heartbeat 5 VGA Port 9 10 6 (No iLO 2 MP access; EFI only) General Use Serial Port 7 8 11 Link and Activity LED Standby Power MP Self Test (Printers, etc.
Table 9 Core I/O Board Ports (continued) Port Description Console Serial (iLO 2 MP) Local serial port that provides a console connection to the server USB Two public USB 2.
Figure 15 LAN Link and Status LEDs Power Supply The server can have one or two power supplies, labeled PS0 and PS1. Each power supply has an AC input receptacle and an LED that shows the power state of the server (Figure 13). The server has three power states: standby power, full power, and off. Plug the power cord into the appropriate receptacle on the rear of the chassis to achieve the standby power state.
Figure 16 Power LEDs Rear Panel UID LED and Button The UID button is used to help locate a particular server within a rack of servers (Figure 13). You can remotely activate this function using various system utilities. Table 13 lists the rear panel UID LED states. Table 13 Rear Panel UID LED States Status Off UID button is not activated Blue UID button is activated1 1 There is an additional UID LED and button located on the front control panel of the server.
2 System Specifications Server Specifications Table 14 lists the server specifications. Table 14 Server Specifications Component Specification rx6600 with PCI/PCI-X IOBP Processors rx6600 with PCI/PCI-X/PCIe IOBP One, two, three, or four Itanium dual-core processors: • 1.4 GHz / 12 MB cache • 1.6 GHz / 18 MB cache • 1.
Table 15 Rack- or Pedestal-Installed Server Dimensions and Values Dimension Value Server weight (loaded product weight range estimate) 53.4 - 68 kg (120-150 lbs.) Rack Rack dimensions (depth x width x height) 69.6 cm (27.4 in) x 44 cm (17.32 in) x 30.58 cm (12.04 in) Rack weight Max: 68.04 kg (150 lbs.) Rack unit Server takes up 7U in the rack Pedestal Pedestal dimensions (depth x width x height) 69.3 cm (27.3 in) x 48.9 cm (19.3 in) x 42.2 cm (16.7 in) Pedestal weight Max: 15.5 kg. (34 lbs.
1 2 3 4 The infrastructure should be sized such that any single power supply can safely provide all the power required by the system. Maximum theoretical configuration: (4x) 1.6G/24M CPUs, (48x) 4GB DDRII DIMM memory, (16x) SAS Hard Drives, (8x) PCI/PCI-X/PCI-E added to public I/O cards. Minimum possible configuration: (1x) Itanium 1.4G/12M or 1.6G/18M or 1.6G/24M CPUs, (4x) 4GB DDRII DIMM memory, (0x) SAS Hard Drives, (0x) PCI/PCI-X/PCI-E added to public I/O cards.
Table 18 Environmental Specifications (system processing unit with hard disk) (continued) Parameter Value Acoustic Noise Emission (ISO 7779) Sound Power Level3 Typical configuration (disk idle)4 LWA =6.8 BA Maximum configuration (disk idle)5 LWA =6.8 BA Maximum configuration (disk active)5 LWA =6.9 BA Altitude Operating altitude 0 to 3000 m (10,000 ft.) max Storage altitude 0 to 4572 m (15,000 ft.
1 Derate maximum dry bulb temperature 1oC/300 m above 900 m. 2 m3/hr=1.
3 Installing the System This chapter provides information and procedures to install the server. Safety Information Use care to prevent injury and equipment damage when performing removal and replacement procedures. Voltages can be present within the server even when it is powered off. Many assemblies are sensitive to damage by electrostatic discharge (ESD).
Table 20 Installation Sequence Checklist (continued) Step Description Completed 6 Access the host console. 7 Power on the server. 8 Configure core I/O cards. 9 Boot the operating system. 10 Verify the server configuration. Unpacking and Inspecting the Server This section describes procedures you perform before installation. Ensure that you have adequately prepared your environment for the new server and received all the components you ordered.
Returning Damaged Equipment If the equipment is damaged, contact your HP customer service representative immediately. The service representative initiates appropriate action through the transport carrier or the factory and assists you in returning the equipment. Unloading the Server with a Lifter WARNING! Use caution when using a lifter. Because of the weight of the server, you must center the server on the lifter forks before lifting it off the pallet to avoid injury.
Figure 17 Removing and Replacing the Top Cover Replacing the Top Cover NOTE: Always replace the memory carrier assembly cover before replacing the top cover. To replace the top cover, follow these steps: 1. Ensure the memory carrier assembly cover is in place. 2. Ensure the cover release lever is in the unlocked position (Figure 17). 3. Align the tabs of the top cover with the corresponding slots in the chassis. Insert the tabs into the slots. 4.
3. Slide the memory carrier assembly cover toward the left side of the server to free it from the center of the chassis. Lift the cover off the chassis (Figure 18). Figure 18 Removing and Replacing the Memory Carrier Assembly Cover Replacing the Memory Carrier Assembly Cover To replace the memory carrier assembly cover, follow these steps: 1. Position the cover onto the opening above the memory carrier assembly. 2.
NOTE: A hot-swappable device does not require interaction with the operating system before the device is removed from or installed into the server. The dc power to the server does not have to be off to install or replace a hot-swappable power supply. Power Supply Loading Guidelines The supported configuration of the server requires a minimum of one power supply installed in either slot P0 or slot P1. You can install a second, optional hot-swappable power supply to provide 1+1 capability.
Figure 19 Removing and Replacing a Hot-Swappable Power Supply Removing and Replacing Hot-Swappable Disk Drive Fillers There are disk drive fillers installed for all slots that do not contain a disk drive. IMPORTANT: disk drive. For cooling purposes, always leave disk drive fillers in slots that do not contain a Removing a Hot-Swappable Disk Drive Filler To remove a hot-swappable disk drive filler, follow these steps: 1.
Figure 20 Removing and Replacing a Hot-Swappable Disk Drive Filler Replacing a Hot-Swappable Disk Drive Filler To replace a hot-swappable disk drive filler, perform the following: 1. Orient the disk drive filler so that the release tab is on the left side of the filler, and the airflow holes are on the right side of the filler. 2. Insert the filler into the slot guides, and slide the filler into the slot until it clicks into place and is fully seated.
TIP: When you receive an HP Integrity rx6600 server from HP, if you ever plan to add other SAS devices into the system, you should consider moving the SAS devices so they start in bay 1 going upwards instead of Bay 8 going downwards. Installing a Hot-Pluggable Disk Drive NOTE: The replacement disk drive must have the same product number as the disk drive that you replace. To install a hot-pluggable disk drive, follow these steps: 1.
Figure 22 Disk Drive Slot IDs Installing a PCI/PCI-X/PCIe Card Figure 23 shows the PCI/PCI-X/PCIe slot identification and card divider locations. NOTE: Slots one through eight are full-length; slots nine and ten are short-length.
4 Slot 4 8 Slot 8 12 PCI/PCI-X/PXIe Card Dividers PCI/PCI-X/PCIe Configurations PCI/PCI-X/PCIe slots are numbered one through ten in the server (Figure 23). The following describes configuration requirements for slots one through ten on the PCI/PCI-X I/O backplane: • PCI-X slots 1 and 2 are reserved for use by the core I/O cards SAS core I/O card in slot 1 and Gigabit Ethernet LAN core I/O card in slot 2. Slots 1 and 2 are not hot-pluggable.
• Slots 7 and 8 are nonshared slots. The maximum speed for cards in slots 7 and 8 is PCI-X 133 MHz. • Slots 9 and 10 are shared slots. These two slots are limited by bus mode or frequency-related incompatibilities. IMPORTANT: Slots 9 and 10 on the PCI/PCI-X/PCIe I/O backplane have the same configuration limitations as slots 9 and 10 on the PCI/PCI-X/ I/O backplane. Table 21 lists the PCI/PCI-X card slot frequency and bus mode compatibility for shared slots.
5. Insert the PCI/PCI-X/PCIe card into the empty slot and exert firm, even pressure to seat the card in the slot. CAUTION: Ensure that you fully seat the card into the slot or the card can fail after power is reapplied to the slot. 6. 7. Connect all internal and external cables to the PCI/PCI-X card. Close the MRL. a. Rotate the MRL downward 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe card bulkhead. 8. 9.
4. Lift the memory carrier assembly out of the chassis (Figure 24). NOTE: To avoid damage to the handles, HP recommends rotating the handles inward and snapping them into place when servicing the system DIMMs or any time the carrier is out of the chassis. Before replacing the memory carrier, press the button to release the extraction handles. Use the handles to replace the memory carrier into the chassis.
3. Slide the memory carrier assembly into the chassis until it begins to seat into the socket located on the processor board. CAUTION: Do not apply excessive force when closing the extraction handles and seating the memory carrier assembly into the socket on the processor board. Manipulate the extraction handles with care; failure to observe these cautions can result in damage to the extraction handles and other server components. 4. 5.
Figure 25 Memory Carrier Assembly Figure 26 shows the memory carrier with the side cover open.
Figure 26 Memory Carrier Assembly with Side Cover Open Memory Installation Conventions Before installing memory, read and understand the following memory installation conventions: • Supported DIMM sizes and memory configurations • DIMM load order • DIMM slot IDs Supported DIMM Sizes and Memory Configurations The standard server configuration includes a 48-DIMM memory carrier, which contains one or two 24-DIMM memory boards. System DIMMs seat onto the memory boards.
Table 23 Memory Configuration Requirements Memory Carrier Type Memory Boards Installed Minimum Memory Configuration Maximum Memory Configuration 24-DIMM memory carrier (configuration 1) 1 X 24-DIMM memory board 2 GB (one quad: four 512-MB DIMMs) 192 GB (six quads: 24x8-GB DIMMs) 48-DIMM memory carrier (configuration 2) 2 X 24-DIMM memory boards 2 GB (one quad: four 512-MB DIMMs) 384 GB (12 quads: 48x8-GB DIMMs) Memory Load Order When installing memory, use a minimum of one quad of like-sized DIM
Figure 27 48-DIMM Memory Carrier Board Slot IDs Memory Loading Rules and Guidelines Use the following rules and guidelines when installing memory: 62 • Install DIMMs in quads. • Ensure that all DIMMs within a quad are identical. • Install quads in order of capacity from largest to smallest. For example, install all 2 GB quads before 1 GB or smaller quads, and install all 1 GB quads before 512 MB quads. • Side 0 must have equal or greater memory capacity than side 1.
a. b. c. If both sides of the memory carrier contain the same capacity of memory, install the next quad in side 0. If side 0 contains more memory capacity, even though it may have less DIMMs than side 1, install the next quad in side 1. If side 1 is full, install the remaining quads in side 0. Table 24 shows several examples of proper memory carrier loading order. IMPORTANT: The number in parenthesis indicates the order in which the quads are loaded.
2. Remove the memory carrier assembly. See “Removing and Replacing the Memory Carrier Assembly” (page 56). NOTE: To avoid damage to the handles, HP recommends rotating the handles inward and snapping them into place when servicing the system DIMMs or any time the carrier is out of the chassis. Before replacing the memory carrier, press the button to release the extraction handles. Use the handles to replace the memory carrier into the chassis. 3.
6. Install the DIMMs (Figure 28). a. Align the DIMM with the slot located on the memory board, and align the key in the connector with the notch in the DIMM. b. Push on each end of the DIMM firmly and evenly until it seats into the slot. c. Ensure that the extraction levers are in the fully closed position. Figure 28 Inserting a DIMM into the Memory Board Connector 7. Replace the memory carrier assembly side cover. a.
processor board is mounted onto a removable carrier tray, which is retained in the service bay by a hinged access door. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position.
Figure 29 Removing the Processor Board Assembly Replacing the Processor Board Assembly To replace the processor board assembly, follow these steps: 1. Remove the processor board assembly. 2. Align the edges of the processor board assembly with the assembly guides in the chassis. 3. Slide the processor board assembly into the chassis until it begins to seat into the socket located on the midplane board. 4. Push the processor board access door upward until it locks into position. 5.
• 3P/6C (Three processors/six cores) • 4P/8C (Four processors/eight cores) If the server has fewer than the maximum number of dual-core processors installed, install the processors in the appropriate slot. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an AC power source is connected.
2. Remove the memory carrier assembly. See “Removing and Replacing the Memory Carrier Assembly” (page 56). NOTE: You must remove the memory carrier assembly because it attaches directly to the processor board. 3. 4. Remove the processor board assembly. See “Removing and Replacing the Processor Board Assembly” (page 65). Open the processor cage (Figure 30). a. Grasp the processor cage handle and rotate the handle upward. b.
14. Close the processor cage (Figure 30). a. Grasp the processor cage handle and rotate the cage closure inward toward the rear of the assembly until it is completely closed. b. Push the handle down until it is flush with the cage. 15. Replace the processor board assembly. See “Removing and Replacing the Processor Board Assembly” (page 65). 16. Replace the memory carrier assembly. See “Removing and Replacing the Memory Carrier Assembly” (page 56). 17.
Figure 31 Processor Power Cable Figure 32 shows the processor socket lock/unlock mechanism and alignment post locations without a processor installed.
Figure 32 Processor Alignment Posts and Lock/Unlock Mechanism Figure 33 shows the processor lock/unlock mechanism location and the alignment holes with the processor installed.
Figure 33 Processor Alignment Holes and Lock/Unlock Mechanism Installing the Server into a Rack or Pedestal Mount This section provides instructions on how to install the server into a rack or pedestal mount. Installing the Server into a Rack The following information describes how to install the server into an HP rack or an approved non-HP rack. HP Rack HP servers that are installed into racks are shipped with equipment mounting slides.
HP Products. Follow the steps in this installation guide to determine where and how to install the server into the rack. The following are additional instructions for installing the server into the rack: 1. The cable management arm (CMA) is factory configured to mount on the left side of the server as viewed from the rear of the chassis. You must switch the CMA to a right-mount configuration. Mount the CMA on the right side of the server to ensure easy removal of the power supplies. 2.
the iLO 2 MP PC command, or the Power button is activated. In the off state, the power cords are not plugged in. Table 26 lists the server power states.
1. Locate the appropriate receptacle on the rear of the chassis. Plug the power cord into the receptacle. IMPORTANT: PWR 1. 2. If the server has one BPS, plug the power cable into the receptacle labeled Observe the following LEDs at two different intervals to ensure the server is in the standby power state: INTERVAL ONE After you plug the power cord into the server, the BPS flashes amber and an amber light is present on the hard disk drives.
1. 2. Obtain valid IP addresses for each LAN port you plan to activate. Connect the LAN cable from an available LAN port to a live connection on the network. Console Setup Setting up the console involves the following: 1. Determining the physical access method to connect cables. There are two physical connections to the Integrity iLO 2 MP: 2. • RS-232 serial port • iLO 2 MP LAN port Configuring the Integrity iLO 2 MP and assigning an IP address if necessary.
Table 28 Setup Checklist Step Action Standard and Advanced 1 Preparation 1. Determine access method to select and connect cables. 2. Determine LAN configuration method and assign IP address if necessary. 2 Configure the iLO 2 MP LAN There are three methods to configure the LAN for iLO 2 MP access: • DHCP with DNS • ARP Ping • RS-232 serial port 3 Log on to the iLO 2 MP Log in to the iLO 2 MP from a supported web browser or command line using the default user name and password.
Figure 36 Setup Flowchart Preparation There are several tasks to perform before you can configure the iLO 2 MP LAN. • Determine the physical access method to select and connect cables. • Determine the iLO 2 MP LAN configuration method and assign an IP address if necessary. Determining the Physical iLO 2 MP Access Method Before you can access the iLO 2 MP, you must first determine the correct physical connection method. The iLO 2 MP has a separate LAN port from the system LAN port.
Figure 37 Server Rear Ports 1 2 iLO 2 MP RS-232 Serial Port (DB-9F to DB-9F cable) Connected to emulation terminal device (PC, laptop, or ASCII terminal) General Use Serial Port 3 USB 2.0 Ports 4 (any USB device) iLO 2 MP LAN Port 5 VGA Port No iLO 2 MP access; EFI only (10/100 LAN) (Printers, etc.) Use Table 29 to determine your physical connection method. Table 29 lists the appropriate connection method, required connection components, and connectors to the host console.
Once you have determined the iLO 2 MP access, you must determine how you will configure the iLO 2 MP LAN in order to acquire an IP address. There are three methods available. • DHCP/DNS • ARP Ping • RS-232 serial port Table 30 provides all the possible scenarios to consider. Use this table to help you select the appropriate LAN configuration method to obtain an IP address.
1. Obtain the factory-set host name from the iLO 2 MP Media Access Protocol (MAC) address label on the server. The default host name is 14 characters long, consisting of the letters mp followed by the 12 characters of the MAC address (example: mp0014c29c064f). This address is assigned to the iLO 2 MP core IO board. The core IO board has a unique MAC address that identifies the hardware on the network.
Table 31 ARP Ping Commands ARP Command Description arp -s This command assign the IP address to the iLO 2 MP MAC address. This ARP table entry maps the MAC address of the iLO 2 MP LAN interface to the static IP address designated for that interface. ping This command tests network connections. It verifies the iLO 2 MP LAN port is configured with the appropriate IP address.
IMPORTANT: Ensure you have a console connection through the RS-232 serial port or a network connection through the LAN to access the iLO 2 MP and use the LC command. To assign a static IP address using the LC command, follow these steps: 1. Ensure the emulation software device is properly configured. The terminal emulation device runs software that interfaces with the server. The software emulates console output as it would appear on an ASCII terminal screen and displays it on a console device screen.
2. Log in using the default the iLO 2 MP user name and password (Admin/Admin). TIP: For security reasons, HP strongly recommends you modify the default settings during the initial login session. See “Modifying User Accounts and Default Password” (page 85).
3. To setup user accounts: a. Access the MP Main Menu. b. Enter CM at the MP> prompt. c. Enter UC at the MP:CM> prompt and follow the prompts to modify user accounts. Setting Up Security For greater security and reliability, HP generally recommends that iLO 2 MP management traffic be on a separate dedicated management network and that only administrators be granted access to that network.
To interact with the iLO 2 MP through the web GUI, follow these steps: 1. Open a web browser and enter the host name or the IP address for the iLO 2 MP. 2. Log in using your user account name and password at the login page. (Figure 38). Figure 38 Web Login Page 3. Click Sign In. The Status Summary page (Figure 39) displays after login. Figure 39 Status Summary Page 1. 2. Select the web interface functions by clicking the Function tabs at the top of the page.
3. Click the Remote Console tab. The remote console provides the following options to access the console: • A serial console that behaves similarly to the TUI of the following section • The virtual KVM console Help The iLO 2 MP web interface has a robust help system. To launch iLO 2 MP help, click the Help tab in the Display screen or click the ? at the top right corner of each page to display help about that page.
Powering Off and Powering On the Server This section provides information and procedures for powering off and powering on the server. For more information, see the operating system documentation. Server Power Button Figure 40 shows the server Power button. Figure 40 Server Power Button Power States The server has three power states: Standby power Plug the power cord into the appropriate receptacle on the rear of the chassis; the front panel Power button is not turned on.
Table 32 Power States Power States Power Cable Plugged into Receptacle Powered On with the iLO 2 MP PC Command, or Front Panel Power Button Pressed AC Voltage Applied DC Voltage Applied Standby power Yes No Yes No Full power Yes Yes Yes Yes Off No No No No NOTE: If the power restore feature is set to Always On through the iLO 2 MP PR command, the server can automatically power on to the full power state.
To power on the server using the iLO 2 MP, follow these steps: 1. Plug all power cables into the receptacles on the rear panel of the server. 2. Initiate a console session and access the MP Main Menu. 3. Enter CMto enable command mode. 4. Enter PC to use the remote power control command. 5. Enter ON to power on the server, and enter YES when prompted to confirm the action. 6. Start the operating system.
IMPORTANT: Do not store the files in this package on a SAS device. If you store these files on a SAS device and the update fails, these files will not be accessible. To update firmware, follow these steps: 1. Insert the HP IPF Offline Diagnostics and Utilities CD in the drive and boot to the EFI Shell. NOTE: You can also download the firmware image file and update utility from the HP website at: http://www.hp.com in the Driver Downloads section.
Another way for the firmware to be flashed is done without your knowledge. When mptutil is executed, and a SAS HBA is in any state other than ready or operational, mptutil immediately performs a firmware download boot. The firmware provided by you to do the firmware download boot is immediately flashed after the firmware download boot has completed. mptutil does this because the firmware only moves to the operational state if it is running from flash and not memory.
Starting the DRVCFG Utility To start the drvcfg configuration utility, follow these steps: 1. Select the EFI Shell from the console menu. 2. Enter drvcfg -s and press Enter. Using the DRVCFG Utility The configuration utility uses several input keys (F1, F2, HOME, END, and so on) that may not be supported by all terminal emulation programs. Each of these keys has an alternate key that performs the same function. Review the terminal emulation program documentation to verify which input keys are supported.
Figure 41 Accessed Screens in the drvcfg Utility DRVCFG Screens Adapter List Screen The Adapter List screen displays when the configuration utility is first started. This screen displays a scrolling list of up to 256 SAS controllers in the system, and information about each of them. Use the arrow keys to select a SAS controller, and press Enter to view and modify the selected SAS controller's properties. You can view and modify the SAS controller whether it is enabled or disabled.
Figure 42 Adapter Properties Screen Use the arrow keys to select RAID Properties, and press Enter to view the Select New Array Type screen. To access the following screens, use the arrow keys to select the screen, and press Enter on the appropriate field: • RAID Properties • SAS Topology • Advanced Adapter Properties The following are the descriptions for the Adapter Properties screen. Adapter Indicates the specific SAS Controller type.
Boot Support Specifies whether an adapter is eligible for configuration utility software control or is reserved for control by other software (Enabled BIOS & OS, Enabled BIOS Only, Enabled OS Only or Disabled). • Enabled BIOS & OS - SAS controller is controlled by both the BIOS and OS driver. • Enabled BIOS Only - SAS controller is controlled only by the BIOS. This setting may not be supported by all OS drivers. For example, it is not possible to disable an adapter in a Windows driver.
2. To create the array after the volume is configured, press C. The system prompts you to save changes, which creates the array. During the creation process, the utility pauses. You are then taken back to the Adapter Properties screen. The following are the descriptions for the Create New Array screen. Array Type Indicates the type of array being created. Array Size Indicates the size of the array in MegaBytes. Bay Displays the bay in which devices are located.
Wrg Type Device is not compatible for use as part of an IM array. Too Small Disk is too small to mirror existing data. Max Dsks Maximum # of disks allowed for this type of Array reached and/or Maximum # of total IM disks on a controller reached. No SMART Disk doesn't support SMART, cannot be used in an RAID array. Wrg Intfc Device interface (SAS) differs from existing IM disks. Pred Fail Indicates whether device SMART is predicting device failure (Yes, No).
provided the array is made up of 5 disks or fewer. This field is grayed out under the following conditions: Drive Status • The device does not meet the minimum requirements for use in an IM array. • The array already has a hot spare. • The array is made up of the maximum number of devices (6). • The device isn't large enough to mirror existing data on the primary. The hot spare drive must be greater than or equal to the size of any drive in any IM volume.
The Manage Array screen enables you to perform the following actions: Manage Hot Spare To display a Hot Spare Management screen that has the same layout as the Create New Array screen, press Enter on Manage Hot Spare. This field is grayed out under the following conditions: • The array is inactive. • The array is at its maximum number of devices. • Non-IR firmware is used. • IR is disabled. The array is inactive.
• Discard changes and reboot • Exit the Configuration Utility and Reboot CFGGEN Utility The cfggen utility is a command line utility that runs in the Linux, EFI, and Windows Pre-Installation (WinPE) environments. It is a minimally interactive program that you execute from a command line prompt, or a shell script. The results from invoking this utility are communicated through the program status value that is returned when the program exits.
• An IM array must have exactly two disks. • A hot spare disk cannot be created without at least one IM volume already created. • The utility does not allow adding a hot spare disk of type different from disk types in any of the volume. • With the AUTO command all drives used are the same type as the first available disk found, and the size is limited to the size of the smallest disk. CFGGEN Commands Using the CREATE Command The create command creates IM volumes on the SAS controller.
Operation When AUTO creates an IM volume, the first disk found is assigned as the primary disk drive. If the controller is allowed to resync the disk drives, the data on the primary disk drive is available by accessing the newly created volume. Reply Yes if you want to complete the creation. HOTSPARE The HOTSPARE command creates a hot spare disk drive. The hot spare drive is added to hot spare pool 0.
The latest firmware, drivers, utilities, software, and documentation for HP Integrity servers are available on the support page of the HP website at http://www.hp.com/support/itaniumservers. Connecting External Storage IMPORTANT: Not all OSs support external drives. To connect external storage, follow these steps: 1. Power off the server. 2. Connect an external SAS cable to the external port of the controller.
IMPORTANT: Both saupdate.efi and the firmware image file must be located in the same directory. If they are not, copy them both to the EFI partition. Run the saupdate.efi using the fs0:\> saupdate command. • 1. 2. 3. 4. If you are not using the Offline Diagnostic CD: Download the SA EFI update utility saupdate.efi and copy it to the EFI partition. Download the firmware and copy it to the EFI partition. Boot the system to the EFI Shell and change directories to the EFI partition. Run the saupdate.
Replace CYBORG234.BIN with the name of your firmware file. The following screen displays: ************************************************************* Smart Array Offline Firmware Update Utility Version: 1.04.12.00 (C) Copyright 2004 Hewlett Packard Development Company L.P. ************************************************************* Updating controller in Seg: 1, Bus: 51, Dev: 4, Func: 0 Current firmware version 1.92 Percentage completed: 100% Activating firmware now, this may take several minutes.
HELP or ? Use HELP or ? to display usage text, program version number, and build date: Enter: saupdate HELP or saupdate ? Error Messages The following is a list of error messages under various situations: • When keyword LIST or UPDATE is misspelled or extra parameters are specified: Error: Syntax Error Usage: saupdate LIST or saupdate UPDATE [ • all ] When the controller ID in the saupdate UPDATE command is not correct: No matching controller found • When a firmware file does not exist in the saupdate
4. 5. Select OK and press Enter to continue. From the main menu, select Maintain Firmware and press Enter. Figure 45 EBSU Main Menu 6. 7. 8. In the Maintain Firmware screen, use the tab key to scroll down to the Device section. Use the down arrow key to scroll down to the Smart Array Controller item in the list. Press Enter to display detailed information about the device. Figure 46 EBSU Maintain Firmware Screen EBSU displays the firmware update screen for the selected device.
Figure 47 EBSU Maintain Firmware Update Screen 9. Compare the two version numbers and perform one of the following options: • If the number in the first column is the same or higher than the number in the second column, your installed firmware is current. You do not need to update the firmware for this device! You can exit EBSU and quit this procedure.
Guide at I/O Cards and Networking Software on the HP website at http://www.hp.com/go/ integrity-iocards-docs. Click the link for your HP-UX version. Support guides are listed alphabetically in the “User guide” section. Comparing the Utilities Table 35 lists the supported features and procedures for the ACU and ORCA utilities. NOTE: Yes in the appropriate column indicates that the feature or procedure is supported, while No indicates that the feature or procedure is not supported.
2. At the ORCA prompt: • If you are connected using a headless console, press the Esc+8 combination. • Otherwise, press F8. The ORCA Main Menu displays, enabling you to create, view, or delete a logical drive. Figure 48 ORCA Main Menu Creating a Logical Drive Using ORCA To create a logical drive using ORCA, follow these steps: 1. Select Create Logical Drive. The screen displays a list of all available (unconfigured) physical drives and the valid RAID options for the system. 2.
Click the link for your HP-UX version. Support guides are listed alphabetically in the “User guide” section. Installation Troubleshooting This section provides basic server troubleshooting information to help you diagnose common issues that can occur during server installation. Troubleshooting Methodology The server was tested prior to shipping. Failures encountered during installation can be due to damage that occurred in transit. Reseating connectors can solve problems that result from rough handling.
Table 36 Server Power Button Functions (continued) Action Reaction Server Power Button Function When Server is Off Press and hold the Power button for one to three seconds System power turns on. Server Does Not Power On The server Power button on the front panel operates differently depending on how long you press and hold the button, and on what the system is doing when the button is pressed. You must be aware of the Power button functionality to properly troubleshoot the system.
Operating System Boots with Problems If the operating system is running and you are experiencing problems, use the following tools to help solve the problem: • LEDs • Error Messages and event logs Intermittent Server Problems You can usually trace intermittent problems that occur during installation to power source problems, a loose connector, or some other hardware problem. If you are experiencing intermittent problems, follow these steps: 1. Check iLO 2 MP logs and analyze the problem.
To ensure you have the latest version of the firmware running on the server, download the latest version of the firmware from the web, and create a CD to install the firmware on the server. Downloading the Latest Version of the Firmware To download the latest version of the firmware from the web, follow these steps: 1. Go to http://www.hp.com/go/bizsupport. 2. Select download drivers and software. 3. Select Itanium-based servers from the Server category. 4. Select your server from the servers listed. 5.
Enabling the TPM To enable the TPM, follow these steps: 1. Power on the server. 2. Enable the TPM. a. Access the EFI Shell. b. Enter info sec to display the server security settings on the screen. The TPM is disabled by default. c. Enter secconfig to display a list of configurable security settings. d. Enter secconfig tpm on to enable the TPM. 3. 4. 5. 6. Reset the server. Boot the operating system. Restore the former TPM settings to the new TPM.
4 Booting and Shutting Down the Operating System This chapter covers procedures for booting and shutting down operating systems on entry class HP Integrity servers. HP supports the following operating systems: • HP-UX 11i Version 2 (B.11.
| --| AutoBo| Console Help Console Status | | | Bo| BootNe| to enable/disable P - Primary |us | | Sy| ------| P/p to select primary S - Secondary |ve | | Se| Driver| T/t to select terminal type NC - Not Configured |ve | | | Consol| B/b to select baud rate | | \---| ------| | | | System\---------------------------------------------------/ | | | | | \-------------------------/ \----------------------------------/ Use <^|v> to scroll 3.
The autoboot setting determines at startup whether a server automatically loads the first item in the boot options list, or remains at the EFI Boot Manager menu. When autoboot is enabled, EFI loads the first item in the boot options list after a designated timeout period. Configure the autoboot setting for an HP Integrity server using either the autoboot EFI Shell command, or the Set Auto Boot TimeOut menu item from the EFI Boot Configuration Menu.
1. Access the EFI Shell environment. a. Log in to the iLO 2 MP and enter the CO command to access the system console. b. Confirm that you are at the EFI Boot Manager menu (the main EFI menu). If you are at another EFI menu, select Exit option from the submenus until you return to the screen labeled EFI Boot Manager. c. From the EFI Boot Manager menu, select the EFI Shell to access the EFI Shell environment. 2.
4. Exit the console and iLO 2 MP interfaces when finished using them. a. Press Control-B to exit the system console and return to the MP Main Menu. b. To exit the iLO 2 MP, enter X at the MP Main Menu. Booting HP-UX From the EFI Shell From the EFI Shell environment, to boot HP-UX on a device, follow these steps: 1. Access the EFI Shell environment for the system on which you want to boot HP-UX. a. Log in to the iLO 2 MP and enter CO to select the system console. b.
5. Exit the console and iLO 2 MP interfaces when finished using them. Press Control-B to exit the system console and return to the MP Main Menu. To exit the iLO 2 MP, enter X at the Main Menu. Booting HP-UX in Single-User Mode To boot HP-UX in single-user mode, follow these steps: 1. Access the EFI Shell environment for the system on which you want to boot HP-UX in single-user mode. a. Log in to the iLO 2 MP and enter CO to select the system console. b. Confirm that you are at the EFI Boot Manager menu.
6. Exit the console and iLO 2 MP interfaces when finished using them. a. Press Control-B to exit the system console and return to the MP Main Menu. b. To exit the iLO 2 MP, enter X at the MP Main Menu. Booting HP-UX in LVM-Maintenance Mode To boot HP-UX in LVM-maintenance mode, follow these steps: 1. Access the EFI Shell environment for the system on which you want to boot HP-UX in LVM-maintenance mode. a. Log in to the iLO 2 MP and enter CO to select the system console. b.
Booting and Shutting Down HP OpenVMS This section describes the procedures for booting and shutting down HP OpenVMS on entry class HP Integrity servers, and procedures for adding HP OpenVMS to the boot options list. • To add an HP OpenVMS entry to the boot options list, see “Adding HP OpenVMS to the Boot Options List” (page 125). • To boot HP OpenVMS on an entry class HP Integrity server, see “Booting HP OpenVMS from the EFI Boot Manager” (page 126).
NOTE: You can also accomplish this step by using the \efi\vms\vms_bcfg.efi and \efi\vms\vms_show.efi utilities, which are available on the EFI System Partition for HP OpenVMS. Both vms_bcfg and vms_show are unique utilities for OpenVMS I64. The vms_bcfg utility differs from the bcfg EFI command in that vms_bcfg enables you to specify boot devices using VMS-style device names. 4. Exit the console and iLO 2 MP interfaces if you are finished using them.
4. When accessing the EFI System Partition for the desired boot device, issue the efi vms vms_loader command to initiate the vms_loader.efi loader on the device you are accessing. fs5:> \efi\vms\vms_loader.efi HP OpenVMS Industry Standard 64 Operating System, Version XAV1-D2Y Copyright 1976-2005 Hewlett-Packard Development Company, L.P. %PKA0, Copyright (c) 1998 LSI Logic PKW V3.2.20 ROM 4.
Booting and Shutting Down Microsoft Windows This section describes how to boot and shut down Microsoft Windows on entry class HP Integrity servers and how to add Windows entries to the system boot options list.
Select> 5. Use the Import command to import the Window boot option file. For example: Select> i Enter IMPORT file path: \EFI\Microsoft\WINNT50\Boot0001 Imported Boot Options from file: \EFI\Microsoft\WINNT50\Boot0001 Press enter to continue 6. 7. Enter Q to quit the NVRBOOT utility. Exit the console and iLO 2 MP interfaces if you are finished using them. Press Control-B to exit the system console and return to the MP Main Menu. To exit the iLO 2 MP, enter X at the MP Main Menu.
To shut down Windows Server 2003 use one of the following methods. • “Shutting Down Windows from the Start Menu” (page 130) • “Shutting Down Windows from the Command Line” (page 130) Shutting Down Windows from the Start Menu Select Shut Down from the Start menu and select either Restart or Shut down from the pull-down menu. The Restart menu item shuts down and restarts the system. The Shut down menu item shuts down the system. You can use this method when using a graphical interface to the system.
Booting and Shutting Down Linux This section covers booting and shutting down Linux on entry class HP servers. Procedures for Red Hat Enterprise Linux and SuSE Linux Enterprise Server are included in this section. • To add a Linux entry to the boot options list, see “Adding Linux to the Boot Options List” (page 131). • To boot Linux on entry class HP Integrity servers, use the following procedures. • ◦ See “Booting the Red Hat Enterprise Linux Operating System” (page 132).
Enterprise Linux"adds a Red Hat Enterprise Linux item as the first entry in the boot options list. Likewise, bcfg boot add 1 \efi\SuSE\elilo.efi "SLES 9"adds a SuSE Linux item as the first entry in the boot options list. See the help bcfg command. 4. Exit the console and iLO 2 MP interfaces if you are finished using them. Press Control-B to exit the system console and return to the MP Main Menu. To exit the iLO 2 MP, enter X at the MP Main Menu.
Booting the SuSE Linux Enterprise Server Operating System You can boot the SuSE Linux Enterprise Server 9 operating system on HP Integrity servers using either of these methods: • “Selecting a SuSE Linux Enterprise Server entry from the EFI Boot Manager Menu” (page 133) • “Booting SuSE Linux Enterprise Server from the EFI Shell” (page 133). Selecting a SuSE Linux Enterprise Server entry from the EFI Boot Manager Menu 1. 2. 3. Access the EFI Boot Manager menu.
For details, see the shutdown(8) Linux manpage. Also see the Linux manpage for the poweroff command. To shutdown Linux, follow these steps: 1. Log in to Linux running on the system you want to shut down. 2. Issue the shutdown command with the desired command-line options, and include the required time argument to specify when the operating system shutdown is to occur. For example, shutdown -r +20 shuts down and reboots the system in twenty minutes.
5 Troubleshooting This chapter provides strategies, procedures, and tools for troubleshooting server error and fault conditions. Methodology General Troubleshooting Methodology There are multiple entry points to the troubleshooting process, dependent upon your level of troubleshooting expertise, the tools/processes/procedures which you have at your disposal, and the nature of the system fault or failure.
Should a failure occur, the front panel LEDs, the diagnostic panel LEDs, and the system event log (SEL) will help you identify the problem or FRU: • LEDs. The front panel LEDs and LAN LEDs of the server change color and blink to help identify specific problems. • The System Event Log ( SEL) provides detailed information about the errors identified by the LEDs.
Basic and Advanced Troubleshooting Tables The following troubleshooting tables are designed for use by both trained and untrained support personnel. They should be the first tool used to determine the symptom(s) or condition of a suspect server. Be aware that the state of the front panel LEDs can be viewed locally, or remotely (using the vfp command from the iLO 2 MP).
Table 38 Front Panel LED States (continued) System Health Internal Health External Health System Power Basic Entry Class Troubleshooting Table Step Number FLASHING AMBER OR RED Off or Steady Green FLASHING AMBER Steady Green 2b/2c in Table 39 Off FLASHING AMBER Steady Green Steady Green 8b in Table 40 FLASHING AMBER OR RED FLASHING AMBER Steady Green Steady Green 3a/3b in Table 39 Off Steady Green Steady Green Steady Green 4a, 4b, 4c, and 4d in Table 39 Steady Green/Off Steady Green
Table 39 Basic Entry Class Troubleshooting (continued) Step Condition Action 2c Front panel System Health LED is Flashing Red and External Health LED is Flashing Amber. A fatal fault has been detected and logged after server powers on (System Health is Flashing Red, Internal Health is Off/Steady Green, External Health is Flashing Amber, and Power is Steady Green). 1. Examine each power supply’s LEDs. If not Steady Green, replace power supply (see “Power Subsystem Behavior” (page 161) for information 2.
Table 39 Basic Entry Class Troubleshooting (continued) Step Condition Action 4b Cannot see EFI prompt on system console. Nothing may be logged for this condition (System Health is Off, Internal Health is Steady Green, External Health is Steady Green, and Power is Steady Green). Front panel LEDs indicate that the server is either booting or running the OS. 1.
Table 40 Advanced Entry Class Troubleshooting (continued) Step Symptom/Condition Action Preceding problem is fixed when BMC’s Heartbeat LED is Flashing Green, and the System Event Log resumes logging 7 OS is non-responsive (hung). Front panel LEDs indicate that the server power is turned on, and it is either booting or running the OS ( system health is steady green, internal health is steady green, external health is steady green, and power is steady green). Nothing may be logged for this condition. 1.
Troubleshooting Tools LEDs Front Panel The front panel of the system contains the Power Button/System Power LED, Internal and External Health LEDs, System Health LED, Locator Switch/LED, and an INIT button. This server uses flashing states (for example, flashing amber or red) on these LEDs to indicate a warning or an error. There are a total of three buttons, arranged horizontally, with the UID button and the Power button each having an integrated LED.
Internal Health LED (IHLED) The required front panel Internally Serviceable Server Health LED, called Internal Health LED, indicates the status of the components internal to the system chassis. These components require the user to open the system in order to be serviced. This LED will maintain its state when the system is in standby mode (system power turned off but AC power still applied to the system).
This LED indicates the overall health state of the system, including the state of system firmware and the OS. If the LED is Amber or Red, the system needs attention, and the event logs should be examined for details of the problem. Table 45 describes the System Health LED states. Table 45 System Health LED States LED Color Flash Rate State Off Off System is off, or system is booting firmware with no failures, since SEL logs last examined.
Figure 50 Diagnostic Panel LEDs Table 47 lists the diagnostic panel LED states. Table 47 Diagnostics Panel LED States LED Color Flash Rate Definition Off LED Off CRU health is assumed good. Amber Steady CRU health last known to be bad. Customer Replaceable Unit Health LEDs In addition to the front panel diagnostic LEDs, customer replaceable units (CRUs) provide additional diagnostic capability with LEDs, whose order or layout is product dependent.
Online Diagnostics/Exercisers Online support tools are available which permit centralized error archiving, and which provide hardware inventory tools, as long as the agents/providers that support them are installed on the managed server. On HP-UX systems, the legacy tools within OnlineDiag will continue to be supported. The online support tools, on the HP-UX 11.
Table 48 Online Support Tools List (continued) Functional Area Information Verify Exercise Diagnose Expert M/O Yes No No No Yes Add-On Network I/O Yes Cards Yes Yes No Yes Add-On Mass Storage Yes I/O Cards No No No No Linux Online Support Tools Online support tools are provided through Insight Manager (IM7) on Linux hosted systems. The exact coverage of these tools is the same as for the current IA-32 implementation.
Fault Management Overview The goal of fault management and monitoring is to increase system availability, by moving from a reactive fault detection, diagnosis, and repair strategy to a proactive fault detection, diagnosis, and repair strategy. The objectives are: • To detect problems automatically, as nearly as possible to when they actually occur. • To diagnose problems automatically, at the time of detection.
Errors and Reading Error Logs Event Log Definitions Often the underlying root cause of an MCA event is captured by system or BMC firmware in both the System Event and Forward Progress Event Logs (SEL and FP, respectively). These errors are easily matched with MCA events by their timestamps. For example, the loss of a CPU’s VRM might cause a CPU fault. Decoding the MCA error logs would only identify the failed CPU as the most likely faulty FRU.
3. Press sl to display the status logs. The status logs consist of: • System Event • Forward Progress • Current Boot • Previous Boot • Live Events • Clear SEL/FPL Logs System Event Log (SEL) Review 1. 2. Access the main menu under the iLO 2 MP’s command prompt (entering cm brings you to the command menu). Run the sl command.
Set up alert filter options on this buffer? (Y/[N]) Log Name Entries % Full Latest Entry ------------------------------------------------------------------E - System Event 410 47 % 18 Feb 2003 09:38:10 Event Log Navigation Help: + D F L J V ? Ctrl-B 4. View next block (forward in time, e.g. from 3 to 4) View previous block (backward in time, e.g.
System Block Diagram The following is a system block diagram, showing the major server functional components and their interconnections: Figure 51 Server System with PCI/PCI-X I/O Backplane Block Diagram 152 Troubleshooting
Figure 52 Server System with PCI/PCI-X/PCIe I/O Backplane Block Diagram There are two types of CRUs in the server: • Externally accessible CRUs (eCRUs) • Internally accessible CRUs (iCRUs) In the following two lists, asterisks identify those CRUs identifiable by Diagnostic Panel LEDs when they are faulty or have failed. The following is a list of all external CRUs (eCRUs) in the server: • Bulk power supply (1 and 2)1 • Console device • Power cords • Modems/UPS • DVD and 2.
• Memory extender and DIMMs1 • FP and Diagnostic LED board • HBAs (optional) • I/O VRM • Cooling Fans (1-3)1 • Midplane board • Interconnect board System Build-Up Troubleshooting Procedure Use this procedure only when the system powers on and remains powered on but does not enter into or pass POST or does not boot to EFI menu. 1. Remove the AC power cord from each bulk power supply and extend the server chassis, if racked. 2.
0006-Front Panel 0128-DIMM0A 0136-DIMM0B 0144-DIMM0C 0160-DIMM1A 0168-DIMM1 0176-DIMM1C 0184-DIMM1D 0000-Motherboard If you do not see all of the above CRU IDs, concentrate on the missing CRU IDs. You should eventually end up with the following Alert (IPMI) event for this action as read from the SEL: If you do show the Alert level 5 “Missing CRU device - CPU 0 PIROM”, continue to the next step.
Troubleshooting the CPU Each server supports from one to four IPF processor modules. Each processor module contains two individual CPU cores. This results in up to eight physical CPUs installed in rx6600 servers. Furthermore, unlike previous IPF processor modules, each physical CPU core contains logic to support two physical threads. This results in up to eight physical threads, or the equivalent of 16 logical CPUs in rx6600 servers when four processor modules are installed and enabled.
Table 51 Processor Events That Light Diagnostic Panel LEDs (continued) Diagnostic LEDs Sample IPMI Events Cause Source Notes Processors Type E0h, 5824d:26d PFM_CORR_ERROR_MEM Too many corrected errors detected by platform WIN Agent Threshold exceeded for cache errors from processor corrected by zx2 Processors Type 02h, 02h:07h:03h Voltage on FRU is BMC VOLTAGE_DEGRADES_TO_NON_RECOVERABLE inadequate Power Pod voltage is out of range (likely too low) Processor Carrier Type 02h, 02h:07h:03h Voltag
Table 52 Processor Events That May Light Diagnostic Panel LEDs (continued) Diagnostic Sample IPMI Events LED(s) Cause Source Notes rendezvous failure Processors Type E0h, 67d:26d BOOT_MONARCH_TIMEOUT The logical SFW monarch CPU (thread) has timed out Processors Type E0h, 57d:26d BOOT_INCOMPATIBLE_SLAVE A logical SFW slave CPU (thread) is incompatible with logical monarch CPU Processors Type E0h, 56d:26d BOOT_INCOMPATIBLE_ PAL CPU PAL incompatible with processor SFW Processors Type E0h, 34d:26d BO
Memory Subsystem Behaviors The zx2 chip in the server provides increased reliability of memory DIMMs and memory expanders. For example, previous entry class servers with zx1 chips provided error detection and correction of all memory DIMM single-bit errors and error detection of most multi-bit errors within a memory DIMM quad, or 4 bits per rank (this feature is called chip sparing).
Table 54 lists the memory subsystem evens that may light the diagnostic panel LEDs.
Lower Bus Adapter (LBA) chips.
If the OS is up, pressing the Power button for less than four seconds results in a graceful shutdown of the operating system and a subsequent removal of system power. Pressing the Power button for greater than four seconds results in a hard shutdown (system power removed). While the server is booting (before the system has passed EFI_EXIT_BOOT_SERVICES), the BMC will power the server off immediately on a button press, since there is no concept of soft shutdown in this state.
Table 57 I/O Power Events That Light Diagnostic Panel LEDs Diagnostic LEDs Sample IPMI Events Cause Source Notes I/O Power Type 02h, 02h:07h:03h VOLTAGE_DEGRADES_TO_NON_RECOVERABLE Voltage BMC on CRU is inadequate A voltage on the I/O power assembly is out of range (likely too low) Cooling Subsystem There are six fan cooling zones within the server chassis that provide N+1 rotor redundancy for the chassis using six identical dual fan assembly CRUs.
a local disk / DVD or from a remote disk on another server through multiple LAN transfers. This process is referred to as Direct Memory Access (DMA) and is initiated by I/O devices located in core I/O or on Host Bus Adapter (HBA) I/O cards and does not involve any logical CPUs. A secondary role of the I/O subsystem is to transfer data between the internal registers within each CPU core and the internal control/store registers within the zx2 / PDH / Local Bus Adapters (LBA) and HBA chips.
Table 60 I/O Card Events That May Light Diagnostic Panel LEDs (continued) Diagnostic LEDs Sample IPMI Events Cause Source Notes I/O Card Type E0h, 147d:26d PCI slot’s standby IO_SLOT_STANDBY_POWER_ERROR power failed SFW Either a card / slot problem. Reseat card first. I/O Card Type E0h, 131d:26d IO_HOT_PLUG_CTRL_FAILED PCI-X hot-plug controller SFW failed Either a card / slot problem.
Table 61 PCI/PCI-X Slot-Rope-ACPI Paths (continued) Physical Slot # Physical Rope # OLARD Logical ACPI Path 2 Fast core LAN at 66 MHz. 8 No Acpi(HWP0002,PNP0A03,400)/Pci(2 | 0) Acpi(HWP0002,PNP0A03,400)/Pci(2 | 1) 3 Public, single at 266 MHz. 12, 13, 14 & 15 Yes Acpi(HWP0002,PNP0A03,700)/Pci(1 | 0) 4 Public, single at 266 MHz. 4, 5, 6 & 7 Yes Acpi(HWP0002,PNP0A03,300)/Pci(1 | 0) 5 Public, single at 133 MHz. 10 & 11 Yes Acpi(HWP0002,PNP0A03,600)/Pci(1 | 0) 6 Public, single at 133 MHz.
Table 62 PCI/PCI-X/PCIe Slot-Rope-ACPI Paths (continued) Physical Slot # Physical Rope # OLARD Logical ACPI Path 9 1 Public, shared at 66 MHz. Yes Acpi(HWP0002,PNP0A03,100)/Pci(1|*) 10 Public, shared at 66 MHz Yes Acpi(HWP0002,PNP0A03,100)/Pci(2|*) 1 1 IMPORTANT: The new version of the PCI/PCI-X/PCIe backplane (version 1.1) shipped on July 1, 2008. For existing servers, repair and replace should continue to be performed with the version 1 I/O backplane.
press causes a soft reset of the iLO 2 MP, when the button is released; a greater than four-second press effects the same end upon release, and also returns user-specified values to factory default values (hard reset). The crucial values to be reset are: • Serial terminal baud settings • User names and passwords Manageability Status LED The manageability status LED indicates the state and health of the iLO 2 MP. It is visible from the rear of the server.
c. d. 5. Reinstall the disk drive. Restart the HP server to determine whether the LED now becomes illuminated during the boot. If not, contact your reseller. To check the SCSI drives, use the EFI Shell info io command. LAN LEDs There are LAN LEDs on the rear bulkhead of LAN HBA in PCI-X slot 2 with 1 core I/O SAS card installed. HBA Bulkhead LAN LEDs There are two 1 Gb LAN ports on the LAN HBA’s bulkhead. They are LAN A and LAN B.
Table 67 Normal Boot Process LED States Step System Health Internal Health External Health Power Diagnostic Panel Normal Power-Up Through OS Boot 1 Off Off Off Off Off No AC power to the system. 2 Off Off Off Steady Amber Off System is shut down, but AC power and standby power is active. 3 Off Off Off Steady Green Off System power rails are on when Power switch is toggled. 4 Off Off Steady Green Steady Green Off System power rails are on; BMC drives External Health LED.
All firmware (SFW, BMC, iLO 2 MP, and so on.) must be from the same release. Independent updates are not supported. Details about a specific release are available in the associated Release Notes. Firmware updates are available at: http://www.hp.com under “Support and Drivers”. Identifying and Troubleshooting Firmware Problems Erratic system operation, or the fact that the server may not boot successfully to the EFI Boot Manager or to the EFI Shell, are symptoms of possible firmware problems.
Troubleshooting Tips RS-232 connection: If a dumb terminal / PC running terminal emulation software is attached to the iLO 2 MP “local” port and does not respond to a Control-B CR key sequence (and the terminal is running 9600 baud, 8 data bits, is ONLINE, and so on), it is possible that the iLO 2 MP is not operational / functional.
The following information is available on this website: • Software and firmware updates • The latest drivers and utilities • Additional documentation Phone Support To contact HP customer support by phone, go to the HP Support Center (HPSC) near you, go to http://www.hp.com/go/hpsc. Local phone numbers are listed in your native language for help.
6 Removing and Replacing Server Components This chapter describes safety information, required service tools, accessing the server, and the removal and replacement of hardware components for the server.
Component Classification The server components are classified into three major categories: • Hot-swappable • Hot-pluggable • Cold-swappable A brief explanation of each category and the classifications for the server components follow. Hot-Swappable Components A component is defined as hot-swappable if you can remove it from the chassis while the server remains operational. Hot-swappable components require no software intervention prior to removing the component.
• Trusted Platform Module • PCI/PCI-X card divider • Core I/O board • Core I/O board battery • SAS core I/O card • LAN core I/O card • Doorbell board • Display board • SAS backplane board • Interconnect board • Midplane board Accessing a Rack-Installed Server The following procedure explains how to gain access to a server that is installed in an approved rack. For rack installation instructions, review the document titled Installation Guide, Mid-Weight Slide Kit, 5065-7291.
Figure 53 Rack Screw Location Inserting the Server into the Rack To insert the server into the rack, follow these steps: 1. Press the rail clips on both sides of the server inward. 2. Push the server into the rack until it stops. Accessing a Pedestal-Installed Server Follow these steps to access the internal components in a pedestal mounted server. 1. Loosen the two thumb screws in the server rear upper right and left corners which hold the top in place. 2.
Figure 54 Server in Pedestal Kit 1 2 Finger Grips Thumb Screws Removing and Replacing the Top Cover Use the following procedures to remove and replace the top cover. NOTE: When the top cover is open or removed, the chassis fan units increase to high speed to assist cooling. When the top cover is replaced at the end of the operation, the chassis fan units return to normal speed. HP recommends replacing the top cover within 15 seconds. Removing the Top Cover To remove the top cover, follow these steps: 1.
Figure 55 Removing and Replacing the Top Cover Replacing the Top Cover NOTE: Replace the memory carrier assembly cover before replacing the top cover. To replace the top cover, follow these steps: 1. Ensure the cover release lever is in the open position (Figure 55). 2. Align the tabs of the top cover with the corresponding slots in the chassis and insert the tabs into the slots. 3. Slide the cover forward until it is flush with the front of the chassis. 4.
1. If rack installed, slide the server out from the rack until it stops. See “Extending the Server from the Rack” (page 176). NOTE: You do not need to extend the server completely out of the rack to remove the memory carrier assembly cover. 2. 3. 4. Unlock the cover release lever by turning the cam approximately 90 degrees counterclockwise. Pull up on the cover release lever to disengage the top cover and memory carrier assembly cover from the chassis (Figure 55).
fans located at the rear of the chassis. You can replace the hot-swappable fans using the procedures in this section when system power is on or off. CAUTION: Observe all ESD safety precautions before removing or replacing a fan unit. Failure to follow ESD safety precautions can result in damage to the server. NOTE: A hot-swappable device does not require interaction with the operating system before the device is removed from or installed into the server.
Replacing an Internal Hot-Swappable Chassis Fan Unit Use the following procedures to remove and replace an internal hot-swappable chassis fan unit. CAUTION: To prevent server components from overheating, replace the fan within 20 seconds. Failure to observe this caution results in an automatic server shut down in two minutes to prevent an overtemperature condition. NOTE: The fan unit is keyed to fit into the fan housing in the correct orientation only.
Figure 58 Fan Unit Release Button (External) Figure 59 shows the fan and fan housing after the housing is pulled out of the chassis.
Figure 59 Removing and Replacing a Rear External Fan Unit Replacing a Rear External Hot-Swappable Chassis Fan Unit To replace a rear external hot-swappable chassis fan unit, follow these steps: NOTE: 1. The fan unit is keyed to fit into the fan housing in one orientation only. Push the fan unit firmly into the fan housing until it is flush with the top of the fan housing. NOTE: 2. 3. It can take up to ten seconds after installation for the new fan LED to turn off.
NOTE: A hot-swappable device does not require interaction with the operating system before the device is removed from or installed into the server. The dc power to the server does not have to be off to install or replace a hot-swappable power supply. Power Supply Loading Guidelines The supported configuration of the server requires a minimum of one power supply installed in slot P0 or slot P1. You can install a second, optional hot-swappable power supply to provide 1+1 capability.
Figure 60 Removing and Replacing a Hot-Swappable Power Supply Replacing a Hot-Swappable Power Supply To replace a hot-swappable power supply, follow these steps: 1. Remove the metal filler panel if required. 2. Support the new power supply with both hands, and slide it into the empty slot until it clicks into place (Figure 60). IMPORTANT: panel. 3. Plug the power cord into the power supply receptacle. NOTE: 4.
Removing a Hot-Swappable Disk Drive Filler To remove a hot-swappable disk drive filler, follow these steps: 1. Squeeze the tabs on the front of the filler to release it from the slot in the drive bay. 2. Pull gently until the filler slides out of the chassis. Figure 61 Removing and Replacing a Hot-Swappable Disk Drive Filler Replacing a Hot-Swappable Disk Drive Filler To replace a hot-swappable disk drive filler, follow these steps: 1.
Removing and Replacing a Hot-Pluggable Disk Drive There are 16 hot-pluggable disk drives located in the front of the server. You can replace the hot-pluggable disk drives using the procedures in this section when server power is on or off. CAUTION: A hot-pluggable device may require interaction with the operating system before you can safely remove it from or install it into the server. Verify that the operating system supports removing and replacing disk drives while the operating system is running.
Figure 62 Removing and Replacing a Hot-Pluggable Disk Drive Figure 63 Disk Drive Slot IDs Disk Drive Load Order Disk drives are factory loaded in the following order: 1st drive load in Bay 8 2nd drive load in Bay 7 3rd drive load in bay 6 Removing and Replacing a Hot-Pluggable Disk Drive 189
4th drive load in bay 5 5th drive load in Bay 4 6th drive load in Bay 3 7th drive load in bay 2 8th drive load in bay 1 9th drive load in Bay 16 10th drive load in Bay 15 11th drive load in bay 14 12th drive load in bay 13 13th drive load in Bay 12 14th drive load in Bay 11 15th drive load in bay 10 16th drive load in bay 9 CAUTION: Drives are loaded in the factory, starting with number 8, working from right to left and bottom to top.
Removing and Replacing PCI/PCI-X/PCIe Card Dividers PCI/PCI-X/PCIe card dividers are located on the I/O board assembly, between the PCI/PCI-X/PCIe cards. Eight dividers provide short circuit protection to the hot-pluggable PCI/PCI-X/PCIe cards by preventing inadvertent contact between cards during the replacement, addition, or removal of a card. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure.
Figure 64 PCI/PCI-X/PCIe Card Divider Replacing a PCI/PCI-X/PCIe Card Divider To replace a PCI/PCI-X/PCIe card divider, follow these steps: 1. Insert the PCI/PCI-X/PCIe card divider locking tabs into the slots on the I/O board assembly. 2. Push down firmly to seat the card divider into the slots on the I/O board assembly. 3. Replace the top cover. See “Replacing the Top Cover” (page 179). 4. If rack installed, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 177).
• “Online Replacement (OLR)” Describes the replacement of a PCI/PCI-X/PCIe card without powering down the server. This action requires suspending the associated driver. The existing driver for the old card must be compatible with the new card. CAUTION: If you are performing OLR on HP-UX 11i version 1 (and later), the card you install must be exactly the same as the card you replace. This is also known as like-for-like replacement.
PCI/PCI-X/PCIe Configurations PCI/PCI-X/PCIe slots are numbered from one through ten in the server (Figure 65). The following describes configuration requirements for slots 1 through 10 on the PCI/PCI-X/ I/O backplane: • PCI-X slots 1 and 2 are reserved for use by the core I/O cards SAS core I/O cards and the Gigabit Ethernet LAN core I/O card. Slots 1 and 2 are not hot-pluggable. Install only supported PCI-X SAS and LAN core I/O cards in slots 1 and 2.
• Slots 7 and 8 are nonshared slots. The maximum speed for cards in slots 7 and 8 is PCI-X 133 MHz. • Slots 9 and 10 are shared slots. These two slots are limited by bus mode or frequency-related incompatibilities. IMPORTANT: Slots 9 and 10 on the PCI/PCI-X/PCIe I/O backplane have the same configuration limitations as slots 9 and 10 on the PCI/PCI-X I/O backplane. Table 69 lists the PCI/PCI-X card slot frequency and bus mode compatibility for shared slots.
Table 70 PCI/PCI-X I/O Paths (continued) Slot Function with Path Location (as viewed from HP-UX rear of chassis) Device Path EFI Device Path 6 I/O with 133 MHz/ 64 bit PCI-X card 6th from left (public) 0/2/1/* Acpi(HWP0002,200)/Pci(1 *) 7 I/O with 66 MHz/ 64 7th from left (public) bit PCI-X card (shared with slot 8) 0/5/1/* Acpi(HWP0002,500)/Pci(1 *) 8 I/O with 66 MHz/ 64 8th from left (public) bit PCI-X card (shared with slot 7) 0/5/2/* Acpi(HWP0002,500)/Pci(2 *) 9 I/O with 66 MHz/ 64 9th fr
Table 71 PCI/PCI-X/PCIe I/O Paths (continued) Slot Function Location Associated as with Path viewed from rear of chassis HP-UX Device Path EFI Device Path Optional SAS core I/O card 5 I/O PCIe x8 5th from left 0/7/0/0/0/* Acpi(HPQ0002,PNP0A08,700)/Pci(0|0)/Pci(0|*) 6 I/O PCIe x8 6th from left 0/3/0/0/0/* Acpi(HPQ0002,PNP0A08,300)/Pci(0|0)/Pci(0|*) 7 I/O 133 7th from MHz left 64-bit PCI-X card 0/2/1/* Acpi(HWP0002,PNP0A03,200)/Pci(1|*) 8 I/O 133 8th from MHz left 64-bit PCI-X card 0/5/1/*
1 IMPORTANT: The new version of the PCI/PCI-X/PCIe backplane (version 1.1) shipped on July 1, 2008. For existing servers, repair and replace should continue to be performed with the version 1 I/O backplane. For servers shipped as of July 1, 2008, repair and replace should be performed with version 1.1 I/O backplane. The device paths for version 1.1 are as follows.
10. Activate the PCI/PCI-X/PCIe card and slot. a. Press the red Attention button located on the MRL of the appropriate slot. The power LED starts to blink. b. Wait until the power LED goes from blinking to steady on. NOTE: After pushing the Attention button, you have five seconds to cancel the operation by pushing the Attention button again. After five seconds, pressing the Attention button initiates slot powerdown. 11. Replace the top cover. See “Replacing the Top Cover” (page 179).
13. Activate the PCI/PCI-X/PCIe card and slot. a. Press the red Attention button located on the MRL of the appropriate slot, and the power LED starts to blink. b. Wait until the power LED goes from blinking to steady on. NOTE: After pushing the Attention button, you have five seconds to cancel the operation by pushing the Attention button again. After five seconds, pressing the Attention button initiates slot powerdown for online replacement (OLR) of the card. 14. Replace the top cover.
2. 3. 4. 5. 6. 7. If rack installed, slide the server completely out from the rack. See “Extending the Server from the Rack” (page 176). Remove the top cover from the chassis. See “Removing the Top Cover” (page 178). Select an empty slot that is appropriate for the card you are installing. For more information see “PCI/PCI-X/PCIe Configurations” (page 194) and Figure 65. Open the MRL. a. Press the indentation on the MRL to release it from the chassis wall. b.
Figure 66 DVD Drive Removal and Replacement Replacing the DVD Drive To replace a DVD drive, follow these steps: 1. Insert the DVD drive, and push it straight into the drive bay until it clicks into place (Figure 66). 2. Reconnect the power cables and power on the server. See “Powering On the Server” (page 90). Removing and Replacing the Memory Carrier Assembly The memory carrier assembly encloses the system DIMMs.
WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position. Failure to observe this warning can result in personal injury or damage to equipment. CAUTION: Observe all ESD safety precautions before attempting this procedure.
Figure 67 Removing and Replacing the Memory Carrier Assembly Replacing the Memory Carrier Assembly CAUTION: Ensure the processor board assembly is fully seated before you replace the memory carrier assembly. The processor board assembly access door must be flush with the front bezel. To replace the memory carrier assembly, follow these steps: 1. Ensure that the extraction handles are positioned in the outward, unlocked position. 2.
6. 7. If rack installed, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 177). Reconnect the power cables and power on the server. See “Powering On the Server” (page 90). Removing and Replacing System Memory System memory, or DIMMs, are located on a pair of memory boards inside the memory carrier assembly. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure.
8. Release the DIMM from the slot. a. Identify the DIMM you want to remove on the memory board. b. Push the appropriate extraction levers found on either side of the DIMM slot outward to the open position (Figure 71). 9. Remove the DIMM from the slot. Figure 68 shows the memory carrier assembly removed from the chassis. Figure 68 Memory Carrier Assembly The following figure shows the memory carrier assembly with the side cover open.
Figure 69 Memory Carrier Assembly with Side Cover Open Memory Installation Conventions Before installing memory, read and understand the following memory installation conventions: • Supported DIMM sizes and memory configurations • DIMM load order • DIMM slot IDs Supported DIMM Sizes and Memory Configurations The standard server configuration includes a 48-DIMM memory carrier which contains one or two 24-DIMM memory boards. System DIMMs seat onto the memory boards.
Table 73 Memory Configuration Requirements Memory Carrier Type Memory Boards Installed Minimum Memory Configuration Maximum Memory Configuration 24-DIMM memory carrier (configuration 1) 1 X 24-DIMM memory board 2 GB (one quad: four 512 MB 192-GB (six quads: 24x8-GB DIMMs) 48-DIMM memory carrier (configuration 2) 2 X 24-DIMM memory boards 2 GB (one quad: four 512 MB DIMMs) 384 GB (12 quads: 48x8-GB DIMMs) Memory Load Order When installing memory, use a minimum of one quad of like-sized DIMMs.
Figure 70 48-DIMM Memory Carrier Board Slot IDs Memory Loading Rules and Guidelines Use the following rules and guidelines when installing memory: • Install DIMMs in quads. • Ensure all DIMMs within a quad are identical. • Install quads in order of capacity from largest to smallest. For example, install all 2 GB quads before 1 GB or smaller quads, and install all 1 GB quads before 512 MB quads. • Side 0 must have equal or greater memory capacity than side 1.
a. b. c. If both sides of the memory carrier contain the same capacity of memory, install the next quad in side 0. If side 0 contains more memory capacity than side 1, install the next quad in side 1. If side 1 is full, install the remaining quads in side 0. Table 74 shows several examples of proper memory carrier loading order. IMPORTANT: The number in parenthesis indicates the order in which the quads are loaded.
3. Unlatch the cover release lever on the top cover and remove the memory carrier assembly cover. See “Removing the Memory Carrier Assembly Cover” (page 179). NOTE: You do not need to fully remove the top cover to service this component; however, the top cover release lever must be open. 4. Remove the memory carrier assembly. See “Removing the Memory Carrier Assembly” (page 203).
8. Install the DIMM (Figure 71). a. Align the DIMM with the correct slot on the memory board, and align the key in the connector with the notch in the DIMM. b. Firmly and evenly push on each end of the DIMM until it seats into the slot. c. Ensure the extraction levers are in the locked position. Figure 71 Inserting DIMM into Memory Board Connector 9. Replace the memory carrier assembly side cover. a. Insert the side cover tabs into the retaining slots at the base of the assembly (Figure 69). b.
NOTE: The procedures in this section refer to the upper portion of the front bezel; the lower portion of the front bezel is the processor access door. Removing the Front Bezel To remove the front bezel, follow these steps: 1. Power off the server and disconnect the power cables. See “Powering Off the Server” (page 90). 2. If rack installed, slide the server out from the rack until it stops. See “Extending the Server from the Rack” (page 176). 3. Remove the memory carrier assembly cover.
8. 9. 10. 11. 12. 13. 14. Slide the processor board assembly into the chassis until it begins to seat into the socket located on the midplane board. Push the processor board access door upward until it locks into position. Replace the memory carrier assembly. See “Replacing the Memory Carrier Assembly” (page 204). Replace the memory carrier assembly cover. See “Replacing the Memory Carrier Assembly Cover” (page 180). Close the top cover release lever.
7. Grasp the handholds on the assembly carrier tray with both hands and carefully slide the assembly out of the chassis (Figure 72). Figure 72 Removing the Processor Board Assembly Replacing the Processor Board Assembly To replace the processor board assembly, follow these steps: 1. Align the edges of the processor board assembly with the assembly guides in the chassis. 2. Slide the processor board assembly into the chassis until it begins to seat into the socket located on the midplane board. 3.
Removing and Replacing a Dual-Core Processor The HP Integrity rx6600 uses dual-core processors. That is, each processor contains two cores that function as separate processors. Dual-core processors double the processing power of the server while maintaining the physical dimensions of a single processor.
Required Tools To install and remove processors, use the processor install tool fastened to the processor board. Removing a Dual-Core Processor To remove a dual-core processor, follow these steps: 1. Power off the server and disconnect the power cables. See “Powering Off the Server” (page 90). 2. If rack installed, slide the server out from the rack until it stops. See “Extending the Server from the Rack” (page 176). 3. Remove the memory carrier assembly cover.
6. Open the processor cage (Figure 73). a. Grasp the processor cage handle, and apply adequate force to rotate the handle upward. b. Use the handle to rotate the cage closure approximately 90 degrees toward the front of the assembly until it stops. IMPORTANT: removal. 7. 8. Ensure the processors are entirely exposed and can clear the cage closure for Disconnect the processor power cable from the connector cable that attaches directly to the processor board (Figure 74).
Figure 74 Processor Power Cable Figure 75 shows the processor socket lock and unlock mechanism and alignment post locations: Removing and Replacing a Dual-Core Processor 219
Figure 75 Processor Alignment Posts and Lock/Unlock Mechanism Figure 76 shows the processor lock and unlock mechanism location and the alignment holes with the processor installed: 220 Removing and Replacing Server Components
Figure 76 Processor Alignment Holes and Lock/Unlock Mechanism Installing a Dual-Core Processor To install a dual-core processor, follow these steps: NOTE: Prior to installing a dual-core processor into the server, read the following instructions carefully and see the figures in this chapter for a complete understanding of this process. 1. 2. 3. Power off the server and disconnect the power cables. See “Powering Off the Server” (page 90).
5. 6. Remove the processor board assembly. See “Removing the Processor Board Assembly” (page 214). Open the processor cage (Figure 73). a. Grasp the processor cage handle, and apply adequate force to rotate the handle upward. b. Use the handle to rotate the cage closure approximately 90 degrees toward the front of the assembly until it stops. IMPORTANT: Ensure that the processor slot is entirely exposed. The processor must clear the cage closure for proper installation. 7.
20. If rack installed, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 177). 21. Reconnect the power cables and power on the server. See “Powering On the Server” (page 90). 22. Verify processor replacement and operation by using either the iLO 2 MP commands or the EFI commands. Removing and Replacing the I/O Board Assembly IMPORTANT: The new version of the PCI/PCI-X/PCIe backplane (version 1.1) shipped on July 1, 2008.
4. 5. 6. 7. If rack installed, slide the server completely out from the rack. See “Extending the Server from the Rack” (page 176). Remove the top cover. See “Removing the Top Cover” (page 178). Disconnect the internal USB cable from the connector on the core I/O board. Disconnect the SAS cables attached to the SAS core I/O card in PCI slot 1. CAUTION: When disconnecting the SAS cables, note the labeling on the cables. Both cables and sockets are clearly marked with the correct channel.
Figure 77 I/O Board Assembly Removal and Replacement Replacing the I/O Board Assembly IMPORTANT: Ensure that the I/O board extraction handles are in the outward, unlocked position to engage the assembly correctly with the midplane board socket. NOTE: The I/O board assembly is large. Use care when sliding it into the server chassis. To replace the I/O board assembly, follow these steps: 1.
IMPORTANT: Do not pinch the cable of the fan located behind the memory carrier assembly between the fan housing unit and the I/O board when sliding the board into the chassis 3. 4. 5. 6. 7. 8. Ensure that the I/O board assembly is flush against the midplane board socket, and firmly push the extraction handles inward until the assembly plugs completely into the midplane board socket. Press in on the retention levers to lock the I/O board assembly extraction handles into place.
Removing and Replacing the System Battery The system battery is located on the I/O board assembly. Replace the battery with an identical or equivalent battery only. Dispose of used batteries according to the manufacturer’s instructions. WARNING! Lithium batteries can explode if mistreated. Do not recharge, disassemble, or dispose of batteries in a fire. Failure to observe this warning can result in personal injury or damage to equipment.
Figure 78 Battery Location on I/O Board 1 2 Core I/O Board Slot I/O VRM 3 TPM 4 System Battery Replacing the System Battery CAUTION: You must remove the I/O board assembly to service the system battery. The removal and replacement of the I/O board assembly occurs through the rear of the rack for rack-installed servers. Carefully follow the removal and replacement procedures; you must perform several tasks with the server extended out the front of the rack.
2. 3. 4. Replace the I/O board assembly. See “Replacing the I/O Board Assembly” (page 225). Reconnect the power cables and power on the server. See “Powering On the Server” (page 90). Reset the server date and time using the EFI date and time commands. Removing and Replacing the I/O Voltage Regulator Module The I/O voltage regulator module (I/O VRM) is a stand alone component located on the I/O board assembly that regulates voltage for all I/O operations.
Figure 79 Removing and Replacing the I/O VRM Replacing the I/O VRM To replace the I/O VRM, follow these steps: 1. Insert the I/O VRM into the socket on the I/O board. NOTE: a. b. Firmly and evenly push on each end of the I/O VRM until it seats into the slot. Ensure that the extraction levers are in the closed position. NOTE: 2. 3. 4. 5. The I/O VRM is keyed to fit into the socket in only one direction. You may need to manually close the extraction levers.
The fundamental capabilities of the TPM include: • Platform authentication • Sensitive information protection • Data integrity • System privacy WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position.
Figure 80 TPM Location on I/O Board 1 2 Core I/O Board Slot I/O VRM 3 TPM 4 System Battery Replacing the TPM To replace the TPM, follow these steps: 1. Insert the TPM. a. Align the TPM connector pinouts with the pins on the I/O board socket. NOTE: The female connector on the TPM has one pinout plugged, which aligns with a missing pin on the male connector on the I/O board assembly. b. 2. 3. 4. 5. 6. Push the TPM straight down into the socket until it is fully seated (Figure 80).
9. Restore the former TPM settings to the new TPM. See the HP-UX operating system documentation for more information. 10. Back up the TPM security information. See the HP-UX operating system documentation for more information.
4. 5. 6. Remove the top cover. See “Removing the Top Cover” (page 178). Disconnect the internal USB cable attached to the core I/O board. Remove the slotted T15 screw that attaches the card bulkhead to the chassis; use a T15 screwdriver to turn the screw counterclockwise until it is free from the chassis. CAUTION: Do not rock the board side to side during removal, or you can damage the slot pins. Pull the board straight up and out of the chassis. 7.
IMPORTANT: Before removing the system battery, record all boot and LAN configuration settings. (Find the settings using the INFO ALL EFI command.) You must reset these values after replacing the battery. To remove the core I/O board battery, follow these steps: 1. Power off the server and disconnect the power cables. See “Powering Off the Server” (page 90). 2. If rack installed, slide the server completely out from the rack. See “Extending the Server from the Rack” (page 176). 3.
6. Restore the iLO 2 MP configuration settings using the server console. For additional information about using the iLO 2 MP, see the HP Integrity iLO 2 Operations Guide. Removing and Replacing the SAS Core I/O Card The SAS core I/O card connects to the SAS disk backplane and controls internal data storage operations for the server.
3. Remove the top cover. See “Removing the Top Cover” (page 178). CAUTION: When disconnecting the SAS cables, note the labeling on the cables. Both cables and sockets are clearly marked with the correct channel. When reconnecting these cables, match each cable with the appropriate socket on the SAS core I/O card. If the cables are mismatched, the server will not reboot. 4. 5. 6. 7. Disconnect the internal SAS cables attached to the card.
Table 76 (page 236) lists the LAN core I/O card location based on the number of installed SAS core I/O cards. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position.
The display board attaches to an interconnect board that functions as a link between the midplane board and the display board. The display board contains the power switch and the following status LEDs: • Power LED • System health LED • Internal health LED • External health LED • Locator LED For more detailed information about front panel LED behavior, see Chapter 5: “Troubleshooting” (page 135). The display board includes a USB connector that supports USB 2.0 (480 Mbps).
NOTE: Use the guide pins on the chassis and the L-shaped keyways on the display board to help you with the display board removal procedure. 12. Tilt the board toward the front of the chassis, and lift it out at an angle. 13. Remove the diagnostic panel light guide by squeezing the plastic tabs until they disengage from the slots on the board. IMPORTANT: Do not discard the diagnostic panel light guide. You must install it onto the replacement display board.
Figure 83 Display Board Removal and Replacement Replacing the Display Board To replace the display board, follow these steps: NOTE: Use the guide pins on the chassis and the L-shaped keyways on the display board to help you with the display board replacement procedures. 1. Remove the diagnostic panel light guide protective cover from the replacement display board. CAUTION: Do not use the USB connector as a handle to replace the display board.
8. 9. 10. 11. 12. 13. Replace the top two right-side bezel screws. Replace the DVD drive. See “Replacing the DVD Drive” (page 202). Reconnect the USB cable into the connector on the display board. Replace the air baffle. Replace the top cover. See “Replacing the Top Cover” (page 179). If rack installed, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 177). 14. Reconnect the power cables and power on the server. See “Powering On the Server” (page 90).
Removing the SAS Backplane Board To remove the SAS backplane board, follow these steps: 1. Power off the server and disconnect the power cables. See “Powering Off the Server” (page 90). 2. If rack installed, slide the server completely out from the rack. See “Extending the Server from the Rack” (page 176). 3. Remove the top cover. See “Removing the Top Cover” (page 178). 4. Remove the air baffle. 5. Slide the SAS drives and fillers approximately two inches out of the drive bays.
Figure 84 SAS Backplane Board Removal and Replacement Replacing the SAS Backplane Board To replace the SAS backplane board, follow these steps: 1. Hold the SAS backplane board by the sheet metal bracket and guide it toward the front of the chassis until the four keyway slots on the board seat onto the locking studs. 2. Push the board to the right to plug it into the socket on the interconnect board. The release lever locks into place when the board is fully seated. 3.
Removing and Replacing the Interconnect Board The interconnect board attaches the midplane board to the display board and the SAS backplane board. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position.
Figure 85 Interconnect Board Removal and Replacement Replacing the Interconnect Board To replace the interconnect board, follow these steps: CAUTION: Handle the interconnect board carefully, or you can damage the plastic insulator material on the back of the board. NOTE: Use the guide posts located on the chassis and keyways located on the interconnect board to help you with the interconnect board removal and replacement procedures. 1. 2. 3. 4. 5. Place the interconnect board onto the guide posts.
13. If rack installed, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 177). 14. Reconnect the power cables and power on the server. See “Powering On the Server” (page 90). 15. Respond YES to prompts regarding copying information onto the new board. IMPORTANT: Serial number and model string data information is stored on both the interconnect board and the I/O board.
5. Remove the memory carrier assembly. See “Removing the Memory Carrier Assembly” (page 203). 6. Remove the processor board assembly. See “Removing the Processor Board Assembly” (page 214). 7. Unplug the USB cable from the connector on the display board. 8. Remove the DVD drive. See “Removing the DVD Drive” (page 201). 9. Remove the display board. See “Removing the Display Board” (page 239). 10. Slide the SAS drives and fillers approximately two inches out of the drive bays.
22. Use a Torx 10 screwdriver to remove the four Torx screws attaching the midplane board to the sheet metal bracket through the rear of the chassis (Figure 87). Figure 87 Midplane Board Screw Location (Front of Chassis) 23. Grasp the top edge of the midplane board and lift straight up to release it from the guide pins on the chassis; and pull straight out and up to remove the midplane board from the chassis.
Figure 88 Midplane Board Replacing the Midplane Board To replace the midplane board, perform these steps: 1. Place the midplane board onto the guide pins on the chassis wall. Push straight down until it seats onto the locking studs. 2. Use a Torx 10 screwdriver to replace and tighten the four Torx screws attaching the midplane board to the sheet metal bracket through the rear of the chassis (Figure 86 ). 3. Swing the hinged CPU panel up to expose the midplane screw holes.
10. Replace the upper SAS backplane board. See “Replacing the SAS Backplane Board” (page 244). CAUTION: When reconnecting the SAS cables, note the labeling on the channel cables. Both cables and sockets are clearly marked with the correct channel. Match each cable with the appropriate socket on the SAS core I/O card. If the cables are mismatched your server will not boot the OS. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. Plug the SAS data and power cables into the connectors on the SAS backplane boards.
A Customer Replaceable Units Information This appendix provides the following information for each field replaceable unit (FRU): • Manufacturing part number • Description • Replacement part number • Exchange part number Parts Only Warranty Service Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only warranty service, HP will provide replacement parts free of charge. For parts only warranty service, Customer Self Repair (CSR) part replacement is mandatory.
Table 78 Customer Self Repair Information (continued) Code Level CY Optional N No Description Comments Level C with instructions High technical skills required. available in the service guide Not a customer replaceable part. Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. Parts List Table 79 lists the field replaceable units of the HP Integrity rx6600 server.
Table 79 Parts List (continued) Manufacturing Part Number Description Replacement Part Number Exchange Part Number Customer Self Repair 012764-004 256 Cache module (P400) 405836-001 n/a BY 408658-001 Battery cable assembly, 11.5" 409124-001 n/a BY 381573-001 Battery, BBWC, NiMH, 3.
Table 79 Parts List (continued) Manufacturing Part Number Description Replacement Part Number Exchange Part Number Customer Self Repair 0957-2198 Power supply 0957-2198 AD052-69001 AY 234556-001 System battery (located on the I/O board) (CR2032) 234556-001 n/a BY 234556-001 iLO/MP Battery (located on the Core I/O board) (CR2032) 234556-001 n/a BY AB464-3401F rx6600 memory carrier plastic cover (24/48 DIMM) AB464-3401F n/a BY 8710-2446 2.
1 IMPORTANT: The new version of the PCI/PCI-X/PCIe backplane (version 1.1) shipped on July 1, 2008. For existing servers, repair and replace should continue to be performed with the version 1 I/O backplane. For servers shipped as of July 1, 2008, repair and replace should be performed with version 1.1 I/O backplane.
B Upgrades This appendix provides server upgrade information. I/O Backplane Upgrade I/O Backplane Upgrade Overview The HP Integrity rx6600 Server can be upgraded from the 10 slot PCI/PCI-X I/O backplane (HPPN AB463-60001) to the 10 slot PCI/PCI-X/PCIe I/O backplane (HPPN AB463-60027). Table 80 provides a comparison of the two backplanes for planning movement of I/O cards. Core I/O cards must be placed in appropriate slots.
Figure 89 OS Reinstallation Flowchart Required Service Tools Service of this server requires one or more of the following tools: • Electrically Conductive Field Service Grounding Kit (P/N 9300-1155) • 1/4 inch flat blade screwdriver • ACX-15 Torx screwdriver • ACX-10 Torx screwdriver Safety Information Use care to prevent injury and equipment damage removing and replacing server components. Voltages can be present within the server.
• If installing an assembly that is neither hot-swappable nor hot-pluggable, disconnect the power cable from the external server power receptacle. WARNING! Ensure that the system is powered off and all power sources are disconnected from the server prior to removing or installing server hardware (unless you are removing or installing a hot-swappable or hot-pluggable component). Voltages are present at various locations within the server whenever an AC power source is connected.
Table 81 I/O Backplane Upgrade Checklist (continued) Step Action 11 View any warnings 12 Verify all I/O cards are recognized 13 Install the Operating System (if necessary)1 14 Boot to the Operating System 1 X HP-UX, Windows, and Linux require reinstallation of the OS with the upgrade of the IOBP. See Figure 89 (page 258) for more information. 1. Updating the Operating System Refer to your operating system documentation for procedures on updating the operating system. 2.
3. 3. Look for the latest firmware updates for Itanium-based servers at http://www.hp.com/ go/bizsupport. 4. If a new version of the Video Graphics Adapter (VGA) firmware is available, download it. Save it to CD, or copy it over the network to the system you are going to update. 5. From the EFI Shell, move to the directory in which the downloaded firmware file is located. 6.
• Full length PCIe SAS card with RAID capability, supported on HP-UX, OpenVMS, Windows and Linux, see“Installing the HP Smart Array P400” (page 266) for installation instructions. • 9. Full length PCIe SAS card with RAID capability, able to connect to external storage, supported on Windows and Linux, see “Installing the HP Smart Array P800” (page 270) for installation instructions. Installing the New I/O Backplane IMPORTANT: System information is stored on the I/O board assembly.
3 HARDDRIVE Acpi(HWP0002,PNP0A03,400)/Pci(2|0)/Sas(Addr5000C50000347735,Lun0)/HD(Part1,Sig92C8CB4C-E0F2-11DA-8002-D6217B60E588) 4 HARDDRIVE Acpi(HWP0002,PNP0A03,400)/Pci(2|0)/Sas(Addr5000C50000347735,Lun0)/HD(Part3,Sig92C8CB7E-E0F2-11DA-8004-D6217B60E588) Seg # --00 00 00 00 00 00 00 00 00 00 00 00 Bus # --00 00 00 00 00 00 14 14 15 15 15 15 Dev # --01 01 01 02 02 02 01 02 01 01 02 02 Fnc # --00 01 02 00 01 02 00 00 00 01 00 01 Vendor ID -----0x103C 0x103C 0x103C 0x1033 0x1033 0x1033 0x1000 0x1000 0x10
Table 82 Cable kit part numbers Type of Cable Description Part Number Internal SAS/SATA Multi-lane A cable 389647-B21 Internal SAS/SATA Host fan cable 389650-B21 Internal SAS/SATA Target fan cable 389653-B21 Internal SAS/SATA Multi-lane B cable 389659-B21 Internal SAS/SATA Multi-lane 76-cm (30-in) cable 389662-B21 Internal SAS/SATA Multi-lane 48-cm (19-in) cable 391330-B21 Additional cables can be ordered from an authorized HP reseller or authorized HP service provider.
6. Close the MRL. a. Rotate the MRL downward 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe card bulkhead. Procedure 8 Connecting the Adapter to Other Devices • Connect the Adapter to SAS backplane. See Table 82 (page 264) for a listing of Cable kit part numbers. Procedure 9 Completing the Adapter Installation 1. 2. 3. 4. 5. 6. 7. Verify that all cables are routed correctly and are not restricting or being pinched by other components.
4. 5. 6. 7. Remove the PCI/PCI-X/PCIe bulkhead filler. Save it to use for if you later decide to remove the adapter and leave the slot empty. Insert the adapter into the slot, and press it firmly into place. The contacts on the adapter edge should be fully seated in the system board connector. Close the MRL. a. Rotate the MRL downward 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe card bulkhead. Close the gate latch to secure the end of the card.
4. 5. 6. 7. Remove the PCI/PCI-X/PCIe bulkhead filler. Save it to use for if you later decide to remove the adapter and leave the slot empty. Insert the adapter into the slot, and press it firmly into place. The contacts on the adapter edge should be fully seated in the system board connector. Close the MRL. a. Rotate the MRL downward 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe card bulkhead. Close the gate latch to secure the end of the card.
Procedure 19 Updating the Firmware Use the sautil command to confirm and update the firmware version currently installed on the Smart Array Controller. HP recommends that you install the latest firmware. You must log in as a superuser user to run the sautil command. Before running the sautil command to confirm or update the controller firmware, you must know the device file name for the Smart Array Controller. 1.
3. Update the Smart Array controller firmware by using the sautil command. The sautil command syntax for updating Smart Array Controller firmware is: sautil download_ctlr_fw where: The controller device file. The file path for the firmware version you want to install on the Smart Array Controller.
Installing the HP Smart Array P800 On HP Integrity rx6600 servers, the HP Smart Array P800 is supported by HP-UX 11i v2 and v3, OpenVMS 8.3-1H1, Windows and Linux operating systems. It should be installed in PCIe slot 3 or 4. For more information, including configuring and diagnosing array problems, see the HP Smart Array P800 Controller for Integrity Servers User Guide on the HP website at http://www.hp.com/ go/integrity-iocards-docs. Click the link for your HP-UX version.
5. 6. Unplug the AC power cord from the outlet and then from the server. Disconnect all peripheral devices from the server. Procedure 22 Installing the controller board 1. 2. 3. 4. 5. 6. 7. Remove or open the access panel. Select the appropriate PCI Express slot (3 or 4). Open the MRL. a. Press the indentation on the MRL to release it from the chassis wall. b.
Completing the Adapter Installation Procedure 25 Updating the Firmware To update the firmware on the server, controller, or hard drives, use Smart Components. These components are available on the Firmware Maintenance CD. A more recent version of a particular server or controller component might be available on the support page of the HP website (http:// www.hp.com/support). 1. Find the most recent version of the component that you require.
8. 9. Open ORCA. • If using a headless console, press the Esc+8 key combination. • Otherwise, press the F8 key. Configure the logical boot drive, and then exit from ORCA. Procedure 27 Preparing the Server 1. 2. 3. Back up all data. Close all applications. Power down the server. CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up.
Table 84 SAS Cable Part Numbers Approximate Cable Length Type of Cable Option Kit Part Number 1 m (3 ft.) Mini SAS 4x to standard SAS 4x 419570-B21 2 m (6 ft.) Mini SAS 4x to mini SAS 4x 407339-B21 Mini SAS 4x to standard SAS 4x 419571-B21 Mini SAS 4x to mini SAS 4x 432238-B21 Mini SAS 4x to standard SAS 4x 419572-B21 Mini SAS 4x to mini SAS 4x 432239-B21 Mini SAS 4x to standard SAS 4x 419537-B21 4 m (13 ft.) 6 m (20 ft.
latest version of Systems Insight Manager is available for download at the HP website (http:// www.hp.com/servers/manage). Processor Upgrades The HP Integrity rx2660, rx3600, rx6600 servers, and BL860c server blade support upgrades from Intel® Itanium® Montecito to Intel® Itanium® Montvale processors. CAUTION: Ensure that processor speed and cache size are identical for all processors. Failure to observe this caution results in performance degradation or system failure.
Go to http://www.hp.com/support/itaniumservers to download firmware updates. Operating systems IMPORTANT: Check the HP Support Center (HPSC) website at http://www.hp.com/go/hpsc for any required OS patches. HP-UX HP-UX supports the processor upgrade. OpenVMS OpenVMS must be upgraded to OpenVMS V8.3-1H1 to support the processor upgrade. Windows Windows® supports the processor upgrade. Linux Linux supports the processor upgrade.
C Core I/O Card Utilities This appendix provides information on core I/O cards that need additional configuration. Integrated RAID Use Integrated RAID (IR) where either storage capacity, redundancy, or both of a RAID configuration are required. Two components of IR are: • Integrated Mirror (IM) • Global Hot Spare Integrated Mirror The advantage of an IM is there is always a mirrored copy of the data.
3. To determine the current version of the firmware, follow these steps. a. At the EFI Shell, enter mptutil from the directory that contains mptutil.efi. The following example indicates that the EFI Serial Attached SCSI card utility version is 1.01.12.00: fs0:\EFI\HP\TOOLS\NETWORK> mptutil MPTUTIL-1.01.12.00 Vendor Device Choice ID ID Bus Device ------ ------ ------ --- -----0 1000h 0054h 14h 01h LSI Logic SAS1068 Host Adapter 1 - Refresh 4. 5. b. Press Enter.
Question Answer This image does not contain a valid nvdata when I try to flash the firmware, why? You are expected to concatenate a proper nvdata image on to the firmware. mptutil keeps you from flashing an image without one. To concatenate nvdata and firmware you need to run the mptutil -o -d 64it__l.fw,sas106x.dat,output.fw command. . Question Answer Question Answer • 64it__l.fw is the firmware image without a nvdata image • sas106x.dat is the nvdata image.
Esc Enter Abort/Exit - Escape aborts the current context operation and/or exits the current screen. User confirmation is solicited as required if changes have been made by user. If you are using a serial console, pressing Esc causes a delay of several seconds before it takes effect. This is normal system behavior and is not an error. Execute - - Executable items are indicated by highlighted text and a different background color. Press Enter to execute the field's associated function.
Status Indicates whether the adapter is or is not eligible for software control (enabled, disabled or error) Enabled Indicates the EFI Driver is either currently controlling the adapter, or will attempt to control the adapter upon reload. Disabled Indicates the EFI Driver is either not controlling the adapter, or will discontinue control of the adapter upon reload. Error Indicates that the EFI Driver encountered a problem with the adapter.
FW Revision SAS Address FW Revision Status Boot Support Displays the MPT firmware version and type in the format (x.xx.xx.xx- yy), where x.xx.xx.xx refers to the FW version and yy refers to the type. The currently supported type is IR.l). Displays the SAS Address assigned to this adapter. Displays the Fusion MPT firmware version and type (IR or IT) Indicates whether an adapter is eligible for configuration utility software control or is reserved for control by other software (Enabled, Disabled or Error).
Figure 92 Select New Array Type Screen Select New Array Type Screen The Select New Array Type screen enables you to view an existing array or create an Integrated Mirror array of two disks, plus an optional hot spare. • To go to the Create New Array screen, select Create IM Volume. • To go to the View Array screen, select View an Existing Array. Create New Array Screen The Create New Array screen enables you to create a new array.
RAID Disk Hot Spr Drive Status Specifies the devices (disks) that make up an IM array. If RAID Disk is Yes, the device is part of an IM array; if No, the device is not part of an IM array. This field is grayed out under the following conditions: • The device does not meet the minimum requirements for use in an IM array. • The device is not large enough to mirror existing data on the primary drive. • This disk has been selected as the hot spare for the IM array.
reflects the size of the array, not the size of the individual disk. If the device is part of a three or more disk array, this field is the size that the disk makes up within the array. When creating a striped array, the usable size of the array is determined by the number of drives times the size of the smallest drive in the array. In arrays consisting of different sized drives, excess space on larger drives are unusable.
User Fail Offline Inactive Not Syncd Primary Secondary Wrg Type Too Small Max Dsks No SMART Wrg Intfc Pred Fail Size (MB) Disk is marked failed at host's request. Disk is offline for some other reason. Disk has been set inactive. Data on disk is not synchronized with the rest of the array. Disk is the primary disk for a 2 disk mirror and is OK. Disk is the secondary disk for a 2 disk mirror and is OK. Device is not compatible for use as part of an IM array. Disk is too small to mirror existing data.
• Non-IR firmware is used. • IR is disabled. The array is inactive. Activate Array To perform an activation of an IM array, press Enter on Activate Array. The screen prompts you to ask if you want to perform this action. Press Y for yes or N for no. Delete Array To perform the deletion of the currently displayed IM array, press Enter on Delete Array. The screen prompts you to ask if you want to perform this action. Press Y for yes and N for no. Identifier Displays the identifier of this array.
Figure 94 SAS Topology Screen - Expander Open You can access the Device Properties screen from SAS Topology: • To access the Device Properties screen for the specific device and turn on the locate LED, press D from an expanded enclosure. You can perform the following actions from SAS Topology: • To expand the SAS Topology for display, select an expander/enclosure and press Enter. This displays all Phys/Devices/Bays. Press Enter again to collapse the expander/enclosure.
Serial Number Elapsed Time Percent Complete Indicates the serial number for this device. Displays the total time elapsed since Format or Verify Operation started. Graphical status bar display that indicates the current relative percentage complete of the operation. Device Format and Device Verify Screens The Format and Verify screens have a similar layout. To access the screens, press Enter on the appropriate field from the Device Properties screen.
Figure 95 Advanced Adaptor Properties Screen You can perform the following actions from Advanced Device Properties: • To set default values for all items on this screen, press Enter on Restore Defaults. • To toggle between LUN 0 and All in any LUN field, press + or -. LUN 0 scans only LUN 0, All scans all LUNs. Max Devices Specifies the maximum number of devices attached to the adapter for which to install a pre-OS IO interface.
IO Timeouts for Sequential Devices Specifies the time (Time in seconds (0-999, 0 means no-timeout)) which the host uses to timeout I/Os for the following devices: • IO Timeouts for Other Devices LUNs to Scan for Block Devices LUNs to Scan for Block Devices (Removable) LUNs to Scan for Sequential Devices Specifies the time (Time in seconds (0-999, 0 means no-timeout)) which the host uses to timeout I/Os for devices other than: • SCSI Device Type 00h - Direct Access • SCSI Device Type 01h - Sequentia
Expander Spinup Delay Expander Max Target Devices Expanders are not supported. Expanders are not supported. PHY Properties Screen The PHY Properties screen enables you to view and modify PHY specific settings. To access PHY Properties, press Enter on the PHY Properties field from the Advanced Adaptor Properties screen. You can perform the following actions from PHY Properties:. • To display the next PHY, press N. • To display the previous PHY, press P.
SAS Address Link Error Setting Indicates the SAS Address of this device. • Invalid DWORDs - Number of invalid dwords that have been received outside of PHY reset sequences, since the last PHY Link Error Reset. a • Loss of DWORD Sync - Number of times, since the last PHY Link Error Reset, that dword synchronization was lost and the link reset sequence occurred.
3. From the EFI Shell prompt, change to the CD drive. shell> fs0: Enter fs0:\> 4. Change to the directory that containscfggen.efi. fs0:\> cd EFI\HP\TOOLS\NETWORK Enter fs0: EFI\HP\TOOLS\NETWORK> From this directory use cfggen. CFGGEN Operation cfggenis not case sensitive. You can enter cfggencommands and parameters in uppercase, lowercase, or a mixture of the two.
[qsync] [noprompt] Size of the IM volume in Mbytes or “MAX” for the maximum size available. Quick synchronization of the volume created. Eliminates warnings and prompts. Operation Once a disk has been added to an IM volume, all of its storage capacity may or may not be used depending on drive capacity and volume capacity. For example, if you add a 36 GB disk drive to a volume that only uses 9 GB of capacity on each disk drive, the remaining 27 GB of capacity on the disk drive is unusable.
than or equal to the capacity of the smallest disk in the logical drive. An easy way to verify this is to use the DISPLAY command. CAUTION: See rules for creating IM volumes and hot spare disks. DELETE The DELETE command sets the controller configuration to factory defaults. This command also deletes any existing IR volumes. Syntax cfggen delete [noprompt] Parameters [noprompt] A SAS controller number between 0 and 255. Eliminates warnings and prompts.
Enclosure # Slot # Target ID State Size (in MB)/(in sectors) Manufacturer Model Number Firmware Revision Serial No Drive Type Target on ID #4 Device is a Hard disk Enclosure # Slot # Target ID State Size (in MB)/(in sectors) Manufacturer Model Number Firmware Revision Serial No Drive Type Target on ID #5 Device is a Hard disk Enclosure # Slot # Target ID State Size (in MB)/(in sectors) Manufacturer Model Number Firmware Revision Serial No Drive Type Target on ID #6 Device is a Hard disk Enclosure # Slot # T
Manufacturer : HP Model Number : DG072A8B5C Firmware Revision : HPD4 Serial No : B062P5B010R10547 Drive Type : SAS -----------------------------------------------------------------------Enclosure information -----------------------------------------------------------------------Enclosure# : 1 Logical ID : 500605B0:0001A950 Numslots : 8 StartSlot : 1 Start TargetID : 0 Start Bus : 0 Logical drive status values: Okay (OKY) Degraded (DGD) Inactive (OKY) Inactive (DGD) Volume is Active and drives are functio
Operation Unless you include on the command line, warning messages display. You are required to properly answer a series of prompts or the command aborts. The answers are case sensitive and must be entered in upper case. This command will not complete and return to a shell prompt until the format operation is complete. Depending on the capacity and model of disk drive, this can take a considerable amount of time.
attempt is made to recover the operation. This may include clearing the fault condition by whatever means necessary and retrying the operation. DISABLEIR The DISABLEIR command turns off IR functionality on a SAS controller. To accomplish the disabling, set the MPI_IOUNITPAGE1_DISABLE_IR bit in the IO Unit 1 MPT Configuration page. Syntax cfggen disableir Parameters This command does not require .
http://www.hp.com/go/integrity-iocards-docs under the specific HP Smart Array Controller product for installation procedures. The latest firmware, drivers, utilities, software, and documentation for HP Integrity servers are available on the HP website at http://www.hp.com/support/itaniumservers. Connecting External Storage IMPORTANT: Not all OSs, or Smart Array cards support external drives. To connect external storage, follow these steps: 1. Power off the server. 2.
IMPORTANT: Both saupdate.efi and the firmware image file must be located in the same directory. If they are not, copy them both to the EFI partition. Run the saupdate.efi using the fs0:\> saupdate command. • 1. 2. 3. 4. If you are not using the Offline Diagnostic CD: Download the SA EFI update utility saupdate.efi and copy it to the EFI partition. Download the firmware and copy it to the EFI partition. Boot the system to the EFI Shell and change directories to the EFI partition. Run the saupdate.
Version: 1.04.12.00 (C) Copyright 2004 Hewlett Packard Development Company L.P. ************************************************************* Updating controller in Seg: 1, Bus: 51, Dev: 4, Func: 0 Current firmware version 1.92Percentage completed: 100% Activating firmware now, this may take several minutes. Resetting and reinitializing controller. Retrieving firmware version, this may take several minutes. Current controller firmware version is 2.34.
saupdate ? Error Messages The following is a list of error messages under various situations: • When keyword LIST or UPDATE is misspelled or extra parameters are specified: Error: Syntax Error Usage: saupdate LIST or saupdate UPDATE [ all ] • When the controller ID in the saupdate UPDATE command is not correct: No matching controller found • When a firmware file does not exist in the saupdate UPDATE command, the example shows: CYBORG101.BIN does not exist. File CYBORG101.
4. 5. Select OK and press Enter to continue. From the main menu, select Maintain Firmware and press Enter. Figure 97 EBSU Main Menu 6. 7. 8. In the Maintain Firmware screen, use the tab key to scroll down to the Device section. Use the down arrow key to scroll down to the Smart Array P600 item in the list. Press Enter to display detailed information about the device.
EBSU displays the firmware update screen for the selected device. • The version number in the first column (ROM Firmware Version) is the one currently installed on your system. • The version number in the second column (ROM Version on Disk) is the one available on your Smart Setup media. Figure 99 EBSU Maintain Firmware Update Screen 9.
NOTE: To copy a particular array configuration to several other servers on the same network, use the Array Configuration Replicator (ACR) or the scripting capability of ACU. ACR is provided in the SmartStart Scripting Toolkit, available on the HP website at: http://www.hp.com/servers/ sstoolkit. Whichever utility you use, the following limitations apply: • For the most efficient use of drive space, do not mix drives of different capacities within the same array.
1. 2. Power on the server. POST runs, and any array controllers that are in the server are initialized one at a time. During each controller initialization process, POST halts for several seconds while an ORCA prompt message displays. At the ORCA prompt: • If you are connected using a headless console, press the Esc+8 combination. • Otherwise, press F8. The ORCA Main Menu displays, enabling you to create, view, or delete a logical drive.
ACU Utility For detailed information about using ACU, see the HP Array Configuration Utility User Guide at I/O Cards and Networking Software on the HP website at http://www.hp.com/go/ integrity-iocards-docs.
D Utilities This appendix describes the utilities that are part of the server. These include the EFI Boot Manager, EFI-POSSE, and Integrity iLO 2. Extensible Firmware Interface Boot Manager The Extensible Firmware Interface (EFI) is an OS and platform-independent boot and preboot interface. EFI resides between the OS and platform firmware, enabling the OS to boot without details about the underlying hardware and firmware.
The following options are available in the EFI Boot Manager menu: • Boot from a File—Automatically adds EFI applications as boot options or enables you to boot from a specific file. When you select this option, the system searches for an EFI directory. If the EFI directory is found, then it looks in each of the subdirectories below EFI. In each of those subdirectories, it looks for the first file that is an executable EFI application.
Table 89 EFI Commands (continued) EFI Shell Command BCH Command Equivalent (PA-RISC) BCH Command Parameters (PA-RISC) Definition autoboot AUto [BOot | SEarch | STart] [ON | OFF] Display or set the auto start flag info boot BootID [[]] Display or set processor boot identifier EFI Boot Manager Boot info autoboot BootTimer [0-200] Seconds allowed for boot attempt cpuconfig CPUCONFIG [][ON | OFF]] Configure or deconfigure processor conconfig CONCONFIG []
Table 89 EFI Commands (continued) EFI Shell Command BCH Command Equivalent (PA-RISC) BCH Command Parameters (PA-RISC) Definition pdt page deallocation table (pdt) Display or clear the page deallocation table errdump mca errdump cmc errdump init processor internal [] [HPMC|LPMC|TOC|ASIC]] memory (PIM) Display PIM information EFI/POSSE Commands This section describes the EFI/POSSE commands developed for the server. NOTE: EFI and Pre-OS System Environment (POSSE) are similar.
Example 2 help command Shell> help List of classes of commands: boot -- Booting options and disk-related commands configuration -- Changing and retrieving system information devices -- Getting device, driver and handle information memory -- Memory related commands shell -- Basic shell navigation and customization scripts -- EFI shell-script commands Type "help" followed by a class name for a list of commands in that class Type "help" followed by command name for full documentation Example 3 help bch comman
Example 5 help cpuconfig command Shell> help cpuconfig CPUCONFIG [cpu] [on | off] cpu Specifies which cpu to configure on | off Specifies to configure or deconfigure a cpu Notes: 1.
Syntax baud Parameters 0 through the total number of UARTS minus one baud rate. Operation Use this command to change the speed for a UART in the system. This command works for all UARTs visible to EFI/POSSE. If the UART is part of processor dependent hardware (PDH) space and is initialized by the core firmware, this command communicates the settings to core firmware so the UART can be initialized with the new settings on the next boot. System default is 9600 baud.
Example 7 boottest command Shell> boottest BOOTTEST Settings Default Variable Selftest Setting ------------------------------------booting_valid On (OS speedy boot aware) early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test Example 8 boottest early_cpu off command Shell> boottest early_cpu off BOOTTEST Settings Default Variable Selftest Setting ------------------------------------booting_valid On (OS sp
Example 9 cpuconfig command Shell> cpuconfig PROCESSOR INFORMATION # of CPU Logical Slot CPUs Speed ----------------0 1 1 GHz 1 1 1 GHz L3 L4 Cache Cache Size Size -------1.5 MB None 1.5 MB None Family/ Model (hex.) -----1F/01 1F/01 Rev ---B1 B1 Processor State ---------Active Active Example 10 cpuconfig 2 command Shell> cpuconfig 2 off CPU will be deconfigured on next boot.
Example 12 conconfig 2 primary command To change primary operating system console Shell> conconfig 2 primary CONSOLE CONFIGURATION Index Status Type Device Path ----- ------ -------------1 NC Serial Acpi(PNP0501,0) 2 P Serial Acpi(HWP0002,0)/Pci(1 1) 3 S VGA Acpi(HWP0002,0)/Pci(4 0) Example 13 conconfig 3 off command To disable a console Shell> conconfig 3 off CONSOLE CONFIGURATION Index Status Type Device Path ----- ------ -------------1 NC Serial Acpi(PNP0501,0) 2 P Serial Acpi(HWP0002,0)/Pci(1 1 3 NC VG
Example 15 ioconfig command Shell> ioconfig Deconfigure or reconfigure IO components or settings IOCONFIG [fast_init | wol [on | off]] fast_init Specifies device connection policy setting mps_optimie Specifies PCIe optimization setting wol Specifies System Wake-On-LAN setting on | off Specifies to configure or deconfigure a feature or component Note: 1. If fast_init is enabled, firmware will connect only the minimum set of devices during boot.
Parameters mca cpe cmc init la clear dumps the Machine Check Abort error log dumps the Corrected Platform Error log dumps the Corrected Machine Check log dumps the Initialization log dumps the Logic Analyzer log erases all of the logs (mca, cpe, cmc, init, la) Operation Enter errdump with no parameters to display usage. Otherwise, the specified error log displays. Add -n to the clear parameter to disable the confirmation prompt. Access the errdumpcommand from the System Configuration menu.
Example 16 info all command Shell> info all SYSTEM INFORMATION Date/Time: Oct 31, 2003 22:03:39 Manufacturer: hp Product Name: server bl60p Product Number: A9901A Serial Number: UUID: (20:03:10:31:22:03:39) MYJ3350026 48B4F371-E34C-11D6-A8D6-07A8C14CB68B System Bus Frequency: 200 MHz PROCESSOR MODULE INFORMATION # of L3 L4 Family/ CPU Logical Cache Cache Model Slot CPUs Speed Size Size (hex.
--- --- --- --- ------ ------ --- ----------- 00 00 01 00 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|0) 00 00 01 01 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|1) 00 00 01 02 0x1033 0x00E0 XX Acpi(HWP0002,0)/Pci(1|2) 00 00 02 00 0x1095 0x0649 XX Acpi(HWP0002,0)/Pci(2|0) 00 00 03 00 0x8086 0x1229 XX Acpi(HWP0002,0)/Pci(3|0) 00 20 01 00 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|0) 00 20 01 01 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|1) 00 20 02 00 0x14
*Mac(00306E4C0FF2) Acpi(HWP0002,100)/Pci(2|0)/Mac(00306E4C0FF2)) FIRMWARE INFORMATION Firmware Revision: 1.10 [4341] PAL_A Revision: 7.31/5.37 PAL_B Revision: 5.37 SAL Spec Revision: 3.01 SAL_A Revision: 2.00 SAL_B Revision: 1.10 EFI Spec Revision: 1.10 EFI Intel Drop Revision: 14.61 EFI Build Revision: 1.10 POSSE Revision: 0.10 ACPI Revision: 7.00 BMC Revision: 2.24 IPMI Revision: 1.00 SMBIOS Revision: 2.3.2a Management Processor Revision: E.02.
Example 17 info cpu command Shell> info cpu PROCESSOR MODULE INFORMATION # of L3 L4 Family/ CPU Logical Cache Cache Model Slot CPUs Speed Size Size (hex.) Rev State ---- ------- -------- ------ ------ ------- --- ------------ 0 1 1 GHz 1.5 MB None 1F/01 B1 Active 1 1 1 GHz 1.
Example 19 info io command Shell> info io I/O INFORMATION BOOTABLE DEVICES Order Media Type Path ----- ---------- --------------------------------------- CDROM Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM(Entry0) 1 326 Utilities Seg # Bus # Dev # Fnc # Vendor ID Device Slot ID # Path --- --- --- --- ------ ------ --- ----------- 00 00 01 00 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|0) 00 00 01 01 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|1) 00 00 01 02 0x1033 0
Example 20 info boot command Shell> info boot BOOT INFORMATION Monarch CPU: Current Preferred Monarch Monarch Possible Warnings -------- -------------------------0 0 AutoBoot: on - Timeout is : 7 SEC Boottest: boottest Settings Default Variable OS is not speedy boot aware.
Operation If specified with no parameters, monarch displays the Monarch processor for the system. Specifying a processor number alters the preferred Monarch processor. None of these changes takes affect until after a reboot.
Example 23 pdt command Shell> pdt PDT Information Last Clear time: PDT has not been cleared Number of total entries in PDT: 50 Number of used entries in PDT: 0 Number of free entries in PDT: 50 Number of single-bit entries in PDT: 0 Number of multi-bit entries in PDT: 0 Address of first multi-bit error: x0000000000000000 Example 24 pdt clear command Shell> pdt clear Are you sure you want to clear the PDT? [y/N] y Shell> Shell> pdt PDT Information Last Clear time: 10/21/01 5:00p Number of total entries in P
Example 25 sysmode command Shell> sysmode System Mode: NORMAL Shell> sysmode admin You are now in admin mode. Shell> sysmode service You are now in service mode.
1. To map the parameters for all PCI cards installed in the system, enter the shell> info io command at the EFI Shell prompt. A list of all the devices that are installed in the server and managed by EFI drivers displays.
Using the SCSI interface information from this example, the combined information that tells you this is a SCSI interface are the following (shown in bold, for highlighting purposes): 00 00 20 20 01 01 00 01 0x1000 0x1000 0x0030 0x0030 xx xx Acpi(HWP0002,200)/Pci(1|0) Acpi(HWP0002,200)/Pci(1|1) The vendor (0x1000) and device (0x0030) are the IDs for a SCSI interface. Of the devices with those IDs, this device has two channels (Fnc # of 00 followed by Fnc # of 01).
Ctrl[30] Primary Standard Error Device Ctrl[1C] Acpi(HWP0002,700)/Pci(2|0) Ctrl[32] Primary Console Output Device Ctrl[30] Primary Standard Error Device Ctrl[33] Acpi(PNP0501,0) Ctrl[34] 16550 Serial UART Driver Ctrl[35] VT-100+ Serial Console Ctrl[31] Primary Console Input Device Ctrl[32] Primary Console Output Device Ctrl[30] Primary Standard Error Device Ctrl[44] VenHw(904EFCF0-F0A8-11D4-B4CA-303031303833) Ctrl[46] VenHw(D65A6B8C-71E5-4DF0-A909-F0D2992B5AA9) This information describes the SCSI interface
4. Using the driver’s handle [Drv] and the controller’s handle [Ctrl] from the drvcfg command, start the EFI SCSI Setup Utility for one channel of this SCSI interface. At the EFI Shell prompt, enter: Shell> drvcfg -s drvr_handle cntrl_handle where: • drvr_handle: The handle of the driver that controls the channel with the SCSI ID you want to display or change. • cntrl_handle: The handle of the controller for the channel with the SCSI ID you want to display or change.
PCI Device, and PCI Function to the Bus #, Dev #, and Fnc # values from the info io command. CAUTION: screen: Do not change the value for any of the following fields on the Adapter Properties • Auto Termination • SCSI Parity • SCSI Bus Scan Order • Spinup Delay (Secs) Changing any of these fields can cause unpredictable results.
15. At the EFI Shell prompt, enter the following command: Shell> reset The system starts to reboot. This is required to enable the new SCSI setting. Using the Boot Option Maintenance Menu This menu enables you to select console output and input devices as well as various boot options.
NOTE: This option boots the selected application or driver one time only. When you exit the application, you return to this menu. This option displays the file systems on your server or workstation and enables you to browse these file systems for applications or drivers that are executable. Executable files end with the .efi extension. You can also select remote boot (LAN) options that have been configured on the network. For example: Boot From a File.
Where: • NO VOLUME LABEL: A hard drive. You can search through the disk for bootable applications to add to the Boot Manager list of Boot options. • Removable Media Boot: Treats the removable media as a bootable device. • Load File EFI Shell: Adds a new instance to the EFI Shell. Load File with the MAC address adds a network boot option. • Load File with the MAC address: Adds a network boot option. Delete Boot Option(s) Use this option to remove boot options from the EFI boot menu.
Manage BootNext Setting Use this option to run the selected boot option immediately upon entering the main Boot Manager menu. Select this option to boot an option that only needs to be booted once, without changing any other setting in the main Boot Manager menu. This is a one-time operation and does not change the permanent system boot settings. This option displays the file systems that are on your system and lets you browse these file systems for applications or drivers that are executable.
For example: Select the Console Output Device(s) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(VtUtf8) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Acpi(HWP0002,700)/Pci(2|0) * indicates a curre
Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(VtUtf8) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Indicates a currently selected device. • Each option is identified with an EFI Device path.
iLO 2 MP The Integrated Lights-Out Management Processor (iLO MP) for entry class Integrity servers is an autonomous management subsystem embedded directly on the server. It is the foundation of the server’s High Availability (HA), embedded server, and fault management. It also provides system administrators secure remote management capabilities regardless of server status or location.
Index Symbols 24-DIMM memory carrier assembly removing, 203 replacing, 204 48-DIMM memory carrier assembly see memory removing, 203 replacing, 204 8 Internal Port SAS HBA controller, 91, 277 A accessing the host console using SMASH SM CLP, 88 using vKVM/IRC, 88 with the TUI CO command, 88 accessing the iLO 2 MP using the web browser, 86 accessing the server pedestal installed, 177 activity LED, 168 acu utility, 112 adapter path, 331 slot number, 331 advanced configuration and power interface (ACPI), 27 alt
using to configure the iLO 2 MP LAN, 81 DHCP-enabled security risk, 82, 86 diagnostic panel, 26 see also display board introduction, 26 LEDs, 32 dimensions server, 39, 40, 41 dimensions and weights, 39 dimensions, server, 39, 40, 41 DIMM see memory disk drive activity LED, location, 35, 80 LEDs, 30–31 load order, 52, 189, 190 removing, 188 replacing, 52, 190 slot availability LEDs, 31, 32 slot IDs, 53, 189 status LED, location, 35, 80 status LEDs, 31 disk drive filler removing, 187 replacing, 187 disk drive
HP Eight Port SAS Host Bus Adapter completing installation, 265 connecting devices, 265 installing, 264 overview, 264 preparation, 264 updating firmware, 265 HP Smart Array P400 completing installation HP-UX, 267–269 Linux, 269 Windows, 269 connecting device, 267 controller board installation, 266 overview, 266 preparation, 266 HP Smart Array P600 completing installation, 266 connecting to devices, 266 controller board installation, 265 overview, 265 preparation, 265 updating firmware, 266 HP Smart Array P8
system health, 29 UID button, 29 load order disk drive, 51, 189, 190 memory, 61, 208 power supply, 49 processor, 68 logging in to the iLO 2 MP, 84 M management processor see iLO 2 MP see iLO 2 MP manual retention latch see MRL mass storage, 26 see also SAS mass storage subsystem see mass storage memory 24-DIMM memory board, 59 24-DIMM memory board configuration, 61, 208 48-DIMM memory carrier assembly slot IDs, 61 installation conventions, 60, 207 installing, 63, 210 introduction, 21 load order, 61 load or
power button function, 29 LED, 29 power reset command see PR command power supplies, removing and replacing, 77 power supply LEDs, 37 removing, 185 powering off the server, 90 manually, 90 using the iLO 2 MP PC command, 90 powering on the server, 90, 91 manually, 91 using the iLO 2 MP PC command, 91 PR command, 90 Pre-OS System Startup Environment (POSSE), 28 processor configuration options, 67, 216 installing, 68, 221 introduction, 20 load order, 68, 216 removing, 217 required service tools, 68, 217 restri
viewing warnings, 262 Voltage Regulator Module see I/O VRM VPD viewing EFI and RISC firmware information, 93 W wake on LAN, 17 restrictions, 17 web browser accessing the console, 88 accessing the iLO 2 MP, 86 web interface, interacting with, 86 weight server, 39 weight, server, 39 348 Index
