Windows Integrity Enterprise Edition Release Notes

Release Notes
Troubleshooting common issues
HP Integrity Servers with Microsoft® Windows® Server 2003, Enterprise Edition
26
rx8620, rx7620 EBSU’s Maintain Firmware feature displays some I/O card firmware values as
“unknown” in the “Local version” column
Issue EBSU's Maintain Firmware feature displays some I/O card firmware values as
“unknown” in the “Local version” column. This happens when the card firmware
does not return a data structure that EBSU recognizes, either because the card
firmware is configured for 32-bit systems, or it lacks an EFI driver, or has
corrupted firmware.
Workaround Try flashing the card firmware to correct the problem. If the card still has
“unknown” values after flashing it and resetting the system, contact your local
support specialist or visit http://www.hp.com/support/itaniumservers for help.
Fibre Channel
all Integrity
servers
The Modular Smart Array (MSA) Flash tool used on Active-Active and Active-Passive
controllers may fail with Storport driver KB91608 installed.
Issue MSA flash utility version 6.86.1.52 used on Active-Active MSA Controllers, and
version 5.10.1.52 used on Active-Passive Controllers will fail to run when the
latest Storport driver (KB916048) is installed.
Workaround Use the MSA Flash utility with the fix that will be available on the HP web site at:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en
&cc=us&prodNameId=415600&prodTypeId=12169&prodSeriesId=415598&sw
Lang=13&swEnvOID=1060
sx2000, rx8640,
rx7640, rx6600,
rx3600 servers
The ACU does not detect LUNs (logical unit number) attached to an AB379A or
AB429A HBA that has been swapped or added using the Online Add/Replace function
when the ACU is running.
Issue The ACU will not detect any LUNs attached to an AB379A or AB429A HBA that
has been swapped or added using the Online Add/Replace function while the
ACU was running.
Workaround Stopping and restarting the ACU corrects this issue. The ACU will then see the
LUNs attached to the AB 379A or AB 429A HBAs.
sx2000, rx8640,
rx7640, rx6600,
rx3600 servers
Attempting to remove the AB379A or AB429A HBA using the Online Replace
functionality fails
Issue When attempting to remove the AB379A or AB429A HBA using the On Line
Replace functionality, a popup displays with the message: “The device ‘Qlogic
Fibre Channel Adapter’ cannot be stopped because a program is still accessing it.”
Workaround Stop the Qlogic Management Suite Java Agent in the Services window under
Computer Management. Finally, stop the AB379A or AB429A using the Safely
Remove Hardware function.
all Integrity
servers
Hot-Plugged Fibre Channel HBA may initialize to the incorrect SCSIPort/Miniport
driver
Issue A hot-plug inserted Fibre Channel HBA using the STORPort/Miniport driver may
initialize and connect to the SCSIPort/Miniport driver.
Workaround Reinstall the Storport/Miniport driver smart component after the Device Manger
shows that the HBA has connected to the SCSIPort/Miniport driver.
all Integrity
servers
LPutil64 DELETE button does not delete the selected EFI driver or firmware