© 2005 Hewlett-Packard Development Company, L.P. Microsoft, Windows, the Windows logo, Outlook and ActiveSync are trademarks of Microsoft Corporation in the U.S, and other countries. Windows Mobile™ 2003 software for Pocket PC First Edition, June 2005. HP iPAQ hw6500 Mobile Messenger series How Do I...? Look inside to find answers to frequently asked questions about product setup, features, and more. Printed in Taiwan 378870-031 378870-031_Kudu HDI Cvr.
© 2005 Hewlett-Packard Development Company, L.P. Microsoft, Windows, the Windows logo, Outlook, and ActiveSync are trademarks of Microsoft Corporation in the U.S. and other countries. HP iPAQ hw6500 Mobile Messenger series is Powered by Windows® Mobile™ 2003 Second Edition software for Pocket PC. All other product names mentioned herein may be trademarks of their respective companies. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein.
How Do I ... Find Out What’s On My CD? . . . . . . . . . . . . . . . . . . . . . Install Microsoft ActiveSync? . . . . . . . . . . . . . . . . . . . . . . Create an ActiveSync Partnership? . . . . . . . . . . . . . . . . . . Synchronize My HP iPAQ to a Personal Computer? . . . . . . Perform a Soft (“Normal”) Reset? . . . . . . . . . . . . . . . . . . . Perform a Hard (“Full”) Reset? . . . . . . . . . . . . . . . . . . . . . Use the TodayPanel to Monitor My System Resources? . . . .
Turn Bluetooth On and Off? . . . . . . . . . . . . . . . . . . . . . . Make My HP iPAQ Invisible to Other Bluetooth Devices?. . Use Bluetooth to Transfer Files to a Pocket PC, Computer, or Printer? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Protect My HP iPAQ from Screen Damage or Cracking? . . Find the Product ID, Serial Number, and IMEI Number on My HP iPAQ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Find Information On Topics Not Covered in This Booklet? . . .
How Do I...? This document is intended to answer the most frequently asked questions regarding the HP iPAQ hw6500 Mobile Messenger series. For complete setup and installation instructions, refer to the printed Getting started guide in the box or the User’s Guide located on the Companion CD. For more support, visit the HP support Web site at www.hp.com/support. How Do I Find Out What’s On My CD? The Companion CD is located in the box and contains: • • • • • • • Microsoft ActiveSync 3.
To run the HP iPAQ Setup Wizard and install Microsoft ActiveSync: 1. 2. 3. 4. Insert the Companion CD into the CD-ROM drive on your computer. The HP iPAQ Setup Wizard starts automatically. Select Start Here. Read the Welcome page, make sure your HP iPAQ is not yet connected to your computer, and select Next. Select Next again and the Setup Wizard starts scanning your system. When the Setup Wizard scans your system, it recommends programs for you to load.
. When the Set Up Microsoft ActiveSync window displays, click Next. 8. When the Select Installation Folder for Microsoft ActiveSync window displays, accept the default location offered, or select Change... to specify a different location.
9. When the File Download window displays, click Open. You will know ActiveSync installed successfully when you see the Set Up a Partnership screen. Proceed to the next section, “How Do I Create an ActiveSync Partnership?” NOTE: If you are having trouble installing ActiveSync and have firewall software installed, try disabling the firewall software, before the ActiveSync installation, and enabling it again after the installation is complete.
These instructions provide information on creating a basic partnership. Other partnership options are available. For more detailed instructions, refer to “Using ActiveSync” in Chapter 3 of the User’s Guide located on the Companion CD. To create an ActiveSync partnership between your HP iPAQ and your personal computer: 1. 2. 3.
4. When the New Partnership screen displays, select Synchronize with this desktop computer, and then click Next. 5. When the Select Number of Partnerships screen displays, choose whether you want to synchronize with one computer or two (e.g., home and office).
6. When the Select Synchronization Settings screen displays, check the items you want to synchronize between your HP iPAQ and your personal computer. 7. When the Setup Complete screen displays, click Finish. ActiveSync immediately begins synchronizing.
• • Infrared GPRS/EDGE To synchronize your personal computer and your HP iPAQ using the cradle: 1. 2. 3. 4. Be sure ActiveSync is installed on your personal computer. Refer to “How Do I Install Microsoft ActiveSync?” in this document for more information. Connect the USB connector on the cradle 1 to the USB port on your computer. Connect one end of the AC Adapter 2 to the cradle and connect the other end to an electrical outlet to charge the unit.
CAUTION: To avoid damaging your HP iPAQ or the autosync cable, be sure the HP iPAQ and cable connectors are properly aligned before pushing the cable into the universal sync connector. 4. Connect the other end of the autosync cable to the USB port on your computer. Synchronization begins automatically. NOTE: If you must log onto a server such as your company’s Virtual Private Network (VPN), you might receive a message from ActiveSync telling you it is unable to synchronize.
• • synchronizing using GPRS/EDGE? troubleshooting synchronization connection problems? If so, refer to the User’s Guide located on the Companion CD. How Do I Perform a Soft (“Normal”) Reset? A soft reset (also known as a normal reset) stops all running applications, but does not erase any programs or saved data.
How Do I Perform a Hard (“Full”) Reset? Perform a hard reset (also known as a full reset) when you want to clear all settings, programs, and data from Random-Access Memory (RAM). CAUTION: If you perform a hard reset, your HP iPAQ returns to its default settings and loses all information (files, settings, etc.) that is not recorded in Read-Only Memory (ROM). However, information stored in iPAQ File Store will not be lost.
How Do I Use the TodayPanel to Monitor My System Resources? The TodayPanel displays halfway down the Today screen as icons or as text bars for quick and easy accessibility to the following: • • • • • today settings and options battery power storage and program memory memory used in the iPAQ File Store folder backlight To select how you want the shortcuts displayed: 1. 2. 3. 4. Tap the File folder icon on the far left of the TodayPanel bar. Tap Options from the drop-down menu.
How Do I Migrate Data from Palm Desktop Software to Windows Mobile 2003? If you used a Palm Operating System (OS) based device before purchasing your HP iPAQ, you need to migrate your data from the Palm Desktop software to Windows Mobile 2003. Migrating your data from Palm software to Windows is a two-part process. First, you will transfer the Palm data to Microsoft Outlook. Then, using ActiveSync, you synchronize the Outlook data on your personal computer with your HP iPAQ.
How Do I Keep Files Synchronized on My Personal Computer and My HP iPAQ? If you want to be able to take files (such as photos, documents, presentation files, etc.) you created on your personal computer with you on your HP iPAQ, follow these steps: 2. 3. On your personal computer, click Start > Programs > Microsoft ActiveSync. In ActiveSync, click Tools > Options. Under the Sync Options tab, check the Files checkbox. 4. When the File Synchronization screen displays, click OK. 5.
HP iPAQ is not in the cradle, synchronization begins and the folder is created when you place your HP iPAQ in the cradle. NOTE: If synchronization does not begin automatically on your personal computer, open ActiveSync and click Tools > Options > Schedule tab. Under Desktop schedule, select either Continuously or On connection from the drop-down list box, and then click OK to save the changes. 7. 8.
2. With the metal contacts facing down, slide the SIM card horizontally into the slot. 3. Replace the battery and battery cover. For information on how to reinsert the battery, refer to “How Do I Insert and Remove My Battery Correctly?” in this document. To remove the SIM card: 1. 2. Remove the battery and battery cover, if you have not already done so. Insert the stylus into a square opening on the right side of the SIM slot 1 and push the SIM card out from the SIM slot 2 until the SIM is removed 3.
You can choose any or all of the options below. Option A: Changing Storage Settings Manually To temporarily change the storage settings manually: 1. 2. 3. On your HP iPAQ, tap Start > Settings > System tab > Memory. Use the stylus to slide the Storage/Program bar as necessary. Tap OK to save your changes. Option B: Stopping Running Programs To stop programs that are running in the background: 1. 2. 3. 4. Tap Start > Settings > System tab > Memory > Running Programs tab.
Option E: Using Optional Storage Expansion Cards To maximize the memory capacity of your HP iPAQ, purchase a Secure Digital (SD) or Mini-SD memory card for your unit. The SD or Mini-SD card can be installed in the expansion slots located on the right side of the HP iPAQ. For a picture of the SD and Mini-SD slots, refer to the graphic under “How Do I Save Pictures to a Memory Card?” For more information on purchasing expansion cards, visit the HP Web site at www.hp.com/go/ipaqaccessories.
NOTE: If the battery is not fully charged, you must connect the AC adapter to the HP iPAQ to fully charge it before continuing. It can take up to four hours to fully charge a completely drained battery. To remove the battery from the HP iPAQ hw6500 Mobile Messenger series, perform these same instructions in reverse order. However, be sure to save your data in all currently open applications on the HP iPAQ before you remove the battery cover.
To check your battery charge level: • • From the TodayPanel on the Today screen, tap the Battery icon > Main tab. Or from the Today screen, tap Start > Settings > System tab > Power > Main tab. You can view the amount of battery power remaining for both the main battery and the backup battery. The main battery provides the HP iPAQ with power when it is not physically connected to the cradle or AC adapter.
How Do I Place and Receive Phone Calls? Once you subscribe and request mobile phone service and install your SIM card, you can place local or long distance domestic calls. Also, you can place international calls, if you requested setup. Placing a Call When you turn on the Phone, the Phone keypad displays on the HP iPAQ screen. To turn on the phone and place a call: 1. 2. 3. 4. From the Today screen, tap the iPAQ Wireless button in the Command bar. Tap the Phone icon on the iPAQ Wireless screen.
• From Call History (refer to the section on “Making a Call from Call History” in the User’s Guide located on the Companion CD). Receiving a Call When you receive a phone call, the HP iPAQ rings (or vibrates) and a message appears on the screen, giving you an option to either answer or ignore the incoming call. • Tap Answer on the Phone keypad or press the green Answer/Send button on the Thumb keyboard to receive the call. NOTE: To silence the phone and reject the call, tap Ignore.
Placing a Call On Hold During a phone call, tap Hold on the Phone keypad to put the call on hold. The call on hold appears on the top right of the dialer screen. You can switch between calls by tapping the call on hold. NOTE: You can have only one call on hold while the other call is active. Also, when a call is placed on hold, the call is not disconnected. How Do I Set Up and Access My Voicemail? The first speed dial location is set as a default for your voice mailbox number.
To retrieve your voicemail: • With the Phone turned on and the Phone keypad visible on the screen, press and hold the left side of the 5-Way Navigation Button (shown below) and release, select 1 Voicemail, and then press the green Answer/Send button. How Do I Make a Conference Call? You can create a three-way conference call between yourself and two other parties.
You can configure the phone service settings you subscribe to through your mobile phone service provider. For example, you may want to block certain types of incoming and/or outgoing calls, forward incoming calls to a different phone number based on your situation, be notified of incoming calls when you’re already in a phone session, or let others know your identity when making calls.
NOTE: You must have a Subscriber Identity Module (SIM) card installed in your HP iPAQ to send and receive text messages. A SIM card either came with your unit or must be purchased from a mobile phone service provider or electronics store. You can send text messages from Messaging or by using the Phone keypad: 1. 2. 3. 4. 5. From Messaging, tap Accounts > Text Messages > New. From the Today screen, tap Start > Phone > Tools > Send Text Message.
2. Tap Reply, Call, Delete or Close after reading the message. NOTE: The e-mail icon messages as well. also notifies you of e-mail and MMS To reply to a message: 1. 2. 3. 4. Tap Reply while the message bubble displays. The message bubble displays for only a few seconds. Enter your response. To quickly add common messages, tap My Text and tap a desired message. To check spelling, tap Tools > Spell Check. Tap Send.
NOTE: Enter the e-mail address provided by your ISP or network administrator, such as username@servername.com or username@servername.net. 3. 4. 5. 6. 7. 8. 9. Your HP iPAQ automatically attempts to configure your e-mail settings. Tap Next when the status says “completed,” or tap Skip to bypass this screen. Enter your name and password, and then tap Save password if you do not want to re-enter the password each time you connect. Select the desired account type, a POP3 or IMAP4 connection, and tap Next.
To delete an account: 1. 2. From the Start menu, tap Accounts > Accounts. Tap and hold the name of the account, and then tap Delete. IMPORTANT: You cannot add a new account while connected to an account. Tap Accounts > Disconnect to disconnect. Once you set up your accounts, use ActiveSync to synchronize your Outlook e-mail by using a direct connection to the HP iPAQ Cradle.
How Do I Use GSM, GPRS, and EDGE? Use the following table to familiarize yourself with basic terms pertaining to GMS, GPRS, and EDGE technology. Table 1-1 GSM, GPRS, and EDGE terms Term Definition Enhanced Data Rates for A technology that delivers faster data speed than Global Evolution (EDGE) GPRS to mobile devices. It allows you to connect to the Internet and send and receive data, including digital images, web pages, and photographs faster than with an GSM/GPRS network.
NOTE: Using GPRS/EDGE data services are typically an additional charge to your standard GSM mobile phone service. Check with your mobile phone provider for GPRS service and cost. When would I use GSM/GPRS/EDGE? GSM technology is typically used for voice calls and text messaging, whereas GPRS/EDGE technology provides a connection to the Internet that can be used for Web browsing, MMS messaging, or accessing your corporate network - all when you are outside of a Wireless Local Area Network (WLAN).
How Do I Get Started Using GPS Navigation on the HP iPAQ? NOTE: GPS Navigation is not available in all countries. Your HP iPAQ includes Global Positioning System (GPS) Navigation technology. GPS Navigation technology is based on a worldwide system of GPS satellites orbiting the earth to continuously transmit digital radio signals. These radio signals contain data on the satellites’ locations and their exact clock times and are used to determine your location on the earth.
Setting Up Internet Access on Your HP iPAQ Now that you have completed the steps in the Getting started guide, verify you have Internet access on your HP iPAQ by visiting a web site such as www.google.com or www.yahoo.com. If you cannot access the Internet, refer to the instructions under “Accessing the Internet on Your HP iPAQ.
NOTE: For more information, tap the Help icon in the Quick GPS Connection settings application. The Quick GPS Connection data on your HP iPAQ can be automatically updated using a wireless (GPRS) connection or by using ActiveSync to synchronize your cradled HP iPAQ with your personal computer. Since the update files are small, you should be able to download them wirelessly with little impact to HP iPAQ performance.
Starting GPS Navigation The first time you launch GPS Navigation, the application asks you to specify your preferences. To do specify these preferences: 1. 2. 3. 4. 5. 6. 7. From the Start menu, tap GPS Navigation. Tap the language of your choice. On the second screen, tap anywhere to begin. Tap an option to set up the application for Right-handed or Lefthanded operation, and then tap Done. Tap the unit of measure to use to specify to how to display distances (e.g., Miles or Kilometers), and then tap Done.
7. 8. 9. Tap Search to find the city of your choice and use City List to view the list of cities included in the map of your choice. Tap Download to start downloading the map or tap Back to change your city selection. Tap Yes to confirm the map will be downloaded to the /My Documents folder in main memory on your HP iPAQ. To change the folder or save to iPAQ File Store, tap Change.
IMPORTANT: In certain situations the GPS signal strength drops so low that the GPS receiver cannot help you navigate. When this happens, you may see a “spinning” effect in the 3D view where the screen can rotate up to 180 degrees. To address this situation, tap on the map > Change preferences > Turn off 3D display. 14. Once the application has your location, the next screen asks “Would you like to specify your ‘Home’ address now?” Tap No or Yes. NOTE: Providing a home address is useful.
proxy server, launch Internet Explorer on your personal computer and click Tools > Internet Options > Connections tab > LAN Settings button. If the “Use automatic configuration script” option is selected and the associated “Address” field is filled in, then you may be accessing the Internet through a proxy server. Contact your network administrator for the proxy server name and port number.
5. 6. To change port number, tap the Advanced button and enter the number in the HTTP proxy box. Tap OK to exit the program. Depending on where you are in the program, you may have to tap OK several times to exit. NOTE: At this point, be sure your HP iPAQ is cradled and you have synchronized with your personal computer using ActiveSync. 7. Verify you have Internet access on your HP iPAQ by visiting a web site such as www.google.com or www.yahoo.com.
The software programs described in the following table below are included on the HP iPAQ or on the Companion CD. Table 1-2 HP Camera Software Software Function HP Photosmart Snap images and modify settings for your built-in HP iPAQ Camera. HP Image Zone Review and share images from your HP iPAQ. Print, send, record sounds and e-mail images directly from your HP iPAQ, or create slideshows to share your pictures with friends and family.
When you snap a picture, your HP iPAQ makes an audible shutter sound (if you have not muted the sounds). The clock indicates a picture has been taken and the HP iPAQ processes the picture. It might take a few seconds to process and store the picture, depending on its size, quality, and complexity. Immediately after taking a picture, Instant Review automatically displays three icons so you can decide to either delete, e-mail, or keep the picture. 6.
How Do I Save Pictures to a Memory Card? NOTE: The built-in camera is available only on select HP iPAQ models. To set the camera to automatically save a picture to your removable Secure Digital (SD) or Mini-SD memory card, follow these steps. 1. 2. From the Start menu, tap Programs > HP Photosmart > Menu icon > File tab > Open Folder icon next to the Save Picture in: list box. On the “Save to:” screen, tap SD Card or Mini-SD.
How Do I Send Pictures Using Multimedia Messaging Service (MMS) or E-mail? NOTE: The built-in camera is available only on select HP iPAQ models. Multimedia Messaging Service allows you to exchange multimedia communications (such as audio and video clips, pictures and text) between your mobile phone and other devices. NOTE: You must have mobile phone data service to use MMS. To send a picture via MMS: 1. 2. From the Start menu, tap Programs > HP Photosmart.
3. 4. 5. Tap File > Send > E-Mail Attachment > Next, and then enter the appropriate e-mail address or tap the Contacts icon in the Navigation bar and select the appropriate Contact name(s). Enter the subject and/or message, if any. Tap Send. How Do I Find Out More About Expansion Cards? You can expand the memory and connectivity of your HP iPAQ by using a Secure Digital (SD), Mini-SD, Secure Digital Input Output (SDIO), or Multimedia Memory (MMC) expansion cards.
Using a Bluetooth Hands-Free Headset The Bluetooth Hands-Free headset allows you to use Bluetooth wireless technology to communicate with your HP iPAQ up to 10 meters (approximately 33 feet). NOTE: The 10 meter range is dependent upon environment, number of users, and other wireless devices within the immediate proximity. Consult the User’s Guide that comes with your Bluetooth headset for specific information on each headset.
For more information on Bluetooth, refer to “Using Bluetooth” in Chapter 9 of the User’s Guide located on the Companion CD or go to the HP Web site and chat with an online agent. For instructions on how to chat with an online agent, refer to the question “How Do I Find Information On Topics Not Covered in This Booklet?” found at the end of this document.
3. Under the Accessibility tab, uncheck the Other devices can discover me checkbox. NOTE: If you want other Bluetooth-enabled devices to be able to connect to your device (all devices or only paired devices), check the Allow other devices to connect checkbox. If you uncheck this option, no devices are able to discover or connect to your HP iPAQ. For more detailed information on Bluetooth, refer to “Using Bluetooth” in Chapter 9 of the User’s Guide located on the Companion CD. 4.
2. The Bluetooth Connection Wizard Screen displays the devices within a 10-meter range of your HP iPAQ. Tap the name of the remote device when it displays on the screen. NOTE: The remote device must have Bluetooth turned on and set up to allow discovery before the connection can occur. Sending Files 1. 2. 3. 4. 5. Tap and hold a file transfer shortcut icon, and tap Connect. Tap File > Send a File… Locate the file(s) to send. Tap the file(s) to send them. Tap OK.
• Clean your HP iPAQ by wiping the screen, the camera lens, and the exterior with a soft, damp cloth lightly moistened only with water. CAUTION: To reduce the risk of damage to the internal components, do not spray liquid directly on the screen or allow excess liquid to drip inside your HP iPAQ. Using soap or other cleaning products on the screen may discolor the finish and damage it.
Option B—To view the label: 1. On the back of your HP iPAQ, press the battery release button down 1, and then remove the cover 2. 2. 3. Pull on the tab to lift the battery 3. Remove the battery 4 from the device.
4. The label containing the Product ID, Serial Number, and IMEI Number is beneath the battery. How Do I Find Information On Topics Not Covered in This Booklet? For complete setup and installation instructions, refer to the Getting started guide in the box or the User’s Guide located on the Companion CD. The User’s Guide is in a printable format if you prefer a hardcopy document.
© 2005 Hewlett-Packard Development Company, L.P. Microsoft, Windows, the Windows logo, Outlook and ActiveSync are trademarks of Microsoft Corporation in the U.S, and other countries. Windows Mobile™ 2003 software for Pocket PC First Edition, June 2005. HP iPAQ hw6500 Mobile Messenger series How Do I...? Look inside to find answers to frequently asked questions about product setup, features, and more. Printed in Taiwan 378870-031 378870-031_Kudu HDI Cvr.
