User’s Guide HP SureStore HD Server 4000
© Copyright 1999 Hewlett-Packard Company. All rights reserved. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Safety Considerations Prior to the installation and use of this product, review all safety markings and instructions. ! Publication number 5967-9979 User’s Guide, First Edition, August 1999 Applicable Products: J3290A, J3291A, J3292A Trademark Credits Microsoft®, Windows®, and Windows NT® are U.S.
About This Guide This User’s Guide aids in installation and use of the HP SureStore HD Server 4000. How to use the chapters is described below. You can read about network attached storage and the features of this file server in chapter 1. 1. Product Overview is an introduction to the product. The first time you install the server, you can use the large sheet titled Quick Setup to aid in the initial installation of your server.
When the server has been fully installed and you need instructions on various methods to restart it, use chapter 6. 6. Shutting down and Restarting describes the procedures for shutting down the server, restarting it, and power cycling, along with the needs for those procedures. The operating states of the server are described. The previous chapters aid in setting up the server. The remaining chapters aid in tasks that you may or may not need to perform.
Contents 1. Product Overview What is Network Attached Storage? HP SureStore HD Server 4000 Features 1-2 1-1 1-1 2. Installation Installation Summary Checklist 2-2 Unpacking Components 2-3 Adding Modules 2-5 Rack Mounting 2-5 Preparation Checklist 2-6 Connecting and Starting Up 2-8 Startup Steps 2-8 Control Panel Setup 2-9 Verify Normal Operating State 2-12 Web Browser Network Setup 2-13 Maintain Hardware Operation 2-16 3.
4.
7. Adding Hard Disk Drives Hard Disk Drive Modules Available Install the Drive Module 7-2 Startup and Configuration 7-6 7-1 8. Adding a Tape Drive Installing an Internal Tape Drive 8-2 Attaching an External Tape Drive 8-8 Using Network Backup with the HD Server 8-10 9.
11.
A. Getting Support HP Customer Care Centers Phone Numbers Electronic Support Services A-2 A-1 B. Warranty Obtaining Warranty Service B-1 Your Hewlett-Packard Limited Warranty B-2 One Year On-Site Warranty B-2 For Specific Regions B-3 For Australia and New Zealand B-3 Póliza de Garantía (México) B-3 Certificado de Garantia (Argentina) B-5 C. Specifications Physical Specifications C-1 Electrical and Environmental C-1 Power C-2 Environmental C-2 Electromagnetic C-2 Safety C-2 HP 9.
D.
1 Product Overview What is Network Attached Storage? Network-attached storage (NAS) is one of the latest innovations in the computer information storage world. It provides a simpler, more reliable, and more cost-effective way to add shared storage to your network. NAS requires very little setup and is easy to maintain. This is achieved by using a streamlined technology called a thin server, which also allows the NAS devices to be completely independent of the general-purpose file server.
Possible Uses • • • • • • Personal directories Shared group directories File-based databases Departmental or workgroup file server Remote site file server Temporary storage Features Disks and File System • • • Three to six SCSI hard disk drive modules Expandable RAID 5 file system, already generated Hot spare capability Networking • • 10Base-T (Ethernet) or 100Base-TX (Fast Ethernet) TCP/IP Windows Networking • SMB • WINS support • Supported clients: Microsoft® Windows® 95, 98, and Windows NT
Backup • Optional internal and external tape drive • Scheduled backups • Backup of shared directories over the network System • Redundant power supplies and power cords • Internal tape drive option • Pedestal or rack mount with optional rack-mount kit • Automatic server restart • Firmware stored in Flash memory with firmware upgrades over the network • Lockable enclosure and disk drives • Other network management tools such as HP OpenView, HP TopTools, and other managers, through SNMP s
1-4 Product Overview
2 Installation The first time the HP SureStore HD Server 4000 is started, it automatically prompts and waits for the IP address setting at the control panel. Then when you access the embedded web interface using a web browser, the server runs an installation wizard. This chapter is a guide to the entire installation process. It details the installation steps and directs you to additional chapters if needed for your particular installation.
Installation Summary Checklist ❏ Unpack components. (page 2-3) ❏ Optional: Add any disk drive and tape drive modules. (page 2-5) ❏ Optional: Rack mount. (page 2-5) ❏ Use preparation checklist. (page 2-6) ❏ Attach network cable and power cords. (page 2-8) ❏ Switch on power. (page 2-8) ❏ At control panel, check lights and display. (page 2-8) ❏ Set the IP address, using either DHCP, BOOTP, or manual entry at the control panel.
Unpacking Components Unpack and inspect all parts for damage. Contact your dealer if anything is missing. Retain the packaging until the product is installed. WARNING! • Server. A SCSI terminator is preinstalled on the rear panel (HP part no. 5063-5324). • User’s Guide, this manual (HP part no. 5967-9979) • Quick Setup sheet (HP part no. 5967-9985) • 2 enclosure keys (HP replacement part no.
The HP SureStore HD Server 4000 Models HP J3290A Contains three replaceable 9.1-gigabyte HP SCSI hard disk drive modules, preconfigured as a RAID 5 volume, and three empty slots for adding additional replaceable HP hard disk drive modules. HP J3291A Contains three replaceable 9.1-gigabyte HP SCSI hard disk drive modules, preconfigured as a RAID 5 volume, three empty slots for adding additional replaceable HP hard disk drive modules, and an HP DAT40 internal DDS-4 tape drive for local backups.
Optional: Adding Modules Use this section if you intend to add components to the HP SureStore HD Server 4000 before you install it. Installing Hard Drive Modules The product numbers HP J3290A and J3291A have empty slots accommodating up to three additional HP hard disk drive modules. These drives can be used to expand the volume. (One of the additional modules can be reserved as a hot spare.
Preparation Checklist 10T_____ 100T_____ Autonegotiate?_____ ❏ Verify that a 10Base-T (Ethernet) or 100Base-TX (Fast Ethernet) network cable with an RJ-45 connector is ready for the server. ❏ Determine how the IP addresses are assigned on the network for the server. The HD Server provides the following choices. DHCP/BOOTP server__ • The server can use DHCP (Dynamic Host Configuration Protocol) or BOOTP (Bootstrap Protocol) for automatic assignment.
Rear View of HD Server SCSI terminator, or remove and attach external tape drive RJ-45 network connector 2 power plugs 2 voltage selection switches Front View of HD Server Main power light Power switch Power display Enclosure keylock Server module Internal tape drive Control panel Link/activity light Drive keylock Drive power, Drive activity lights Installation 2-7
Connecting and Starting Up Startup Steps Note 1. While the power is off, attach your network cable to the RJ-45 connector on the rear of the server. (See the rear view illustrated on page 2-7.) ❏ If you have attached an external tape drive, now install its power cord and switch on its power. 2. Attach the two power cords to the rear of the server and to power outlets (preferably to separate power circuits). (See the rear view illustrated on page 2-7.) 3. On the front of the server, switch on power.
Control Panel Setup 5. You will be prompted on the control panel for the IP configuration method as follows. (The two displays alternate.) Press ✔ to use DHCP/BOOTP or... Press ✘ to set IP manually Startup cannot continue until an IP address is set.
Subnet Mask 7. Press ▼ to scroll down to the next parameter, the IP subnet mask. The subnet mask determines what traffic should be sent to the gateway and what traffic stays on the local segment. You will see a default based on the class of IP address you set in step 6 above. An example for class C is shown below: Subnet Mask =255.255.255.000 To change this parameter, press ✔ to select it.
Optional: Additional Control Panel Changes: Password, Auto-Restart, Link Speed 9. Refer to the table on page 3-6 for any setup changes you want to make on the control panel. Examples of setup changes are: • You may set a password to limit access to the control panel. Set the Change Password parameter. • You may want the server to automatically attempt to restart following critical errors rather than halt and wait. Set the Auto Restart parameter.
Verify Normal Operating State 11. Startup of the server will continue until the file system is ready and the server is available on the network for client access or for further configuration. The following are indicators of normal operation. Refer to the front view illustration on page 2-7. • The main power light (above the power switch) is on. • The drive power lights on operating drives are green and the drive activity lights flash when data is read or written.
Web Browser Network Setup To check and customize the server’s network and file system configuration, you may use a web browser at another station on the network. For further requirements and information, see “Using a Web Browser on the Network” on page 4-1. 12. Start the browser. Refer to the server’s IP address you noted in step 11, page 2-12.
14. When you reach the Finish page, click the Finish button to apply the setup changes you have made and to exit the wizard. • If the changes you have made in the wizard require restarting the server (as server name and IP changes require, for example), you will see a check in the box for Restart Server. Allowing the box to remain checked when you click Finish causes the server to be restarted immediately. After your server restarts, your web browser should automatically reconnect to the server.
Optional: Further Configuration Page in HD Server Admin Location in This User’s Guide SecurityÆMicrosoft Networking “Share Level, User Level” on page 4-10 ConfigurationÆUsers & Groups “Set Up Users and Groups” on page 4-11 Share Name (and subordinate parameters) ConfigurationÆFile Shares “File Shares” on page 4-10 Event Logging Threshold ConfigurationÆAlertsÆEvent Logging Threshold “Event Logging” on page 4-12 Email Alerts Enabled ConfigurationÆAlertsÆEmail “E-Mail” on page 4-12 SNMP Enabled
Maintain Hardware Operation Maintaining Operating Temperature Notes Keeping the server within the range of normal operating temperature (refer to appendix C) is necessary. ❏ If the server has been exposed to temperature extremes, allow two hours for it to stabilize to room temperature and humidity before switching on the power. ❏ Filler panels are preinstalled in your server to cover any unused disk drive module shelves.
Maintaining Tape Drives Tape drives must be cleaned regularly with a cleaning cartridge to maintain the integrity of your backup data. If you installed the HP SureStore tape drive, clean them as advised in the “Cleaning” section in the electronic User’s Guide on the HP SureStore Tape CD-ROM that accompanies your HP tape drive. If your HP SureStore DAT drive was preinstalled, use the instructions in this section.
2-18 Installation
3 Configuration Using the Control Panel This chapter describes how to use the settings and functions of the control panel in setting up your server. Once you have installed and started or restarted the server according to instructions in chapter 2 or 6, you can use these procedures. Control Panel Reference ▲ Up For parameters, previous one in menu. For numbers and letters, next one. Buttons ▼ Down For parameters, next one in menu. For numbers and letters, lower one.
Accessing Control Panel Parameters The primary modes for using control panel parameters are view mode, available from the normal operating state, and setup mode, available from the initialization state (see page 6-10). (Boot mode has special uses for product code; see page 10-3.) View Mode You can use view mode for viewing the current settings, for reading any alerts, for checking the link type, for changing the control panel password, and for shutting down the server.
If you do press ✔ before the countdown of 10 seconds is completed, you will be prompted for the control panel password—if you have set one. In that case, see “Supplying the Password for Access” on page 3-3, and then return here. The control panel display then alternates the following instructions for setup mode: Use Ç or È key to move up/down Use ✘ to cancel Use ✔ to select Press any control panel button or wait (about 30 seconds) to proceed with setup mode. The settings are listed in the table on page 3-6.
Setup Parameters and Procedures Setting Password, Auto-Restart, Link Speed Refer to the table on page 3-6 for the setup changes you want to make on the control panel. Examples of setup changes are: • You may set a password to limit access to the control panel. Set the Change Password parameter. • You may want the server to automatically attempt to restart following critical errors rather than halt and wait. Set the Auto Restart parameter.
Exiting the Control Panel To finish using the control panel view mode or setup mode, press ✘ to cancel. You will see one of the following displays: Exit Setup Mode ? ✔ = Yes, ✘ = No Exit View Mode ? ✔ = Yes, ✘ = No Press ✔ to confirm the exit. Notes for Setup ❏ If your IP address, subnet mask, and gateway settings are inconsistent when you attempt to exit from setup mode, the error message shown below displays for three seconds. Gateway, Subnet or IP invalid In response, press ✔ or wait three seconds.
Reference Table: Control Panel Parameters, Menus, and Settings Parameter In Setup Mode In View Mode IP Method Settings menu: Manual DHCP/BOOTP Show setting only Selects the mechanism for determining the IP address, subnet mask, and default gateway. * IP Address * Edit the default: ‡ 000.000.000.000 Subnet Mask Edit the default: * 255.255.255.000 ‡ (for example) Default Gateway Show setting only The Internet address of the server. The default setting 000.000.000.000 is an illegal IP address.
Parameter Shutdown Server Exit Setup/View Mode In Setup Mode In View Mode Description Prompt: Prompt: Shuts down file services. This allows you to safely ‡ Press ✔ to begin Press ✔ to begin switch off power or insert drives. Prompt: Prompt: In setup mode, allows server initialization to Press ✔ to begin Press ✔ to begin complete first, then go to normal operational display. In view mode, returns to normal operational display.
3-8 Configuration Using the Control Panel
4 Configuration Using a Browser: HD Server Admin Using a Web Browser on the Network The configuration and management tool embedded in the HD Server 4000 is HD Server Admin. You access it using a web browser at another computer on the network, once you have configured the IP address of the server (step 5 on page 2-9). Network Client Client HP SureStore HD Server Administrator’s PC + web browser You can use Microsoft Internet Explorer version 4.0 or later or Netscape Navigator version 4.06 or later.
3. The HD Server Admin page for that server is displayed. If the server is being installed for the first time, you will see the Installation Wizard page. If you are starting the server after the first time, you will see the Identity page shown under “Setup with HD Server Admin” on page 4-3. Note ❏ If the server is not found, check the following: • An IP “ping” command done on a remote station can reach the IP address assigned to the server.
Setup with HD Server Admin You can change configuration and monitor and administer the server using the HD Server’s embedded web tool named HD Server Admin. This chapter focuses on the tasks you can do with the tool. All configuration tasks can be done using this utility, except for the configuration settings found only on the control panel: Link Speed, Password for the control panel, and Reset Defaults. To access this tool, use the procedure “Using a Web Browser on the Network” on page 4-1.
Operating Features of HD Server Admin The web pages served are created with the information current at the time the page is first displayed or is refreshed. The server name and status are shown at the top of the page. Beneath those items, parameters are available after selecting (1) among the tabs across the top of the page. Under some tabs you then select (2) among buttons in a row under the tabs. After selecting some buttons, you select (3) among items menued in a column at the left side of the page.
This section describes configuration tasks that you may need, either before or after making the server available to clients. Server Name Configuration Æ General Æ System Information page By default, the server name is “HPHDSERVhhhhhh” where “hhhhhh” are the last six digits of the server’s MAC address (LAN or hardware address). You may change this name for your server, which is used to advertise the system on the network. This setting takes effect after the next restart (see page 4-13).
Network Configuration IP Addressing Configuration Æ Network Æ TCP/IP page Changes to all parameters on this page take effect after the next restart (see page 4-13). You may manually specify the IP address, the subnet mask, and the default gateway (router), or you may have them assigned automatically by a DHCP or BOOTP server. The assignment method and addresses are not defaulted. They must be specified at the control panel when the server is started for the first time.
Set Up Disks Volume is Preconfigured Configuration Æ Disk Setup page By default, the hard disk drives installed at the factory are built into a RAID 5 array—a single volume named “c”. For the HP J3290A and HP J3291A products, this consists of 3 drives; for the HP J3292A product, this consists of five of the six drives. The diagram on the Disk Setup page shows all drives in the array connected with solid lines into Volume C.
Add Disk Drives to the Volume First perform the installation steps in chapter 7, “Adding Hard Disk Drives”, to install the drive modules in the server and to restart the server. On the Disk Setup page, select the volume or an unused disk drive and click the [Expand Volume] button. If multiple drives are available, select all to be added. Click [Next>]. Confirm the selections are correct and click [Finish]. Note ❏ Any previous contents of the added drives will be lost when they are reformatted.
Add the Spare to the Volume Once you have added the spare as described in the previous section, “Add a Disk Drive as the Hot Spare”, you can change its role to be part of the volume. However, this drive will no longer provide the extra redundancy of a spare in case of a drive failure. On the Configuration Æ Disk Setup page, click the spare disk drive. Click the [Expand Volume] button to add it to the volume. Click [Next>]. Confirm the selection is correct and click [Finish].
Set Up Shares Share Level, User Level Note Security Æ Microsoft Networking page By default, Security Model for Microsoft networking is set to Share Level security rather than User Level security. You may change it here. The setting takes effect after the next restart (see page 4-13). The settings of associated parameters such as users, groups, and shares are saved when you switch security types. These settings will reappear if you switch back to Share Level and then back to User Level.
Set Up Users and Groups Configuration Æ Users & Groups page When user-level security for Microsoft networking is configured, use this page to create the users and groups for the server. This page is inaccessible when the default share-level security is configured. (See “Share Level, User Level” on page 4-10 above.) Group member lists set up on this page can be used in granting permissions to file shares. (See “Permissions” on page 4-10 above).
SNMP Configuration Æ Network Æ SNMP page By default, SNMP is enabled on the HD Server. Get, Set Once SNMP is enabled, configure the SNMP agent on this server by specifying up to two community names for get and set operations. Configuration Æ Alerts Æ SNMP page Traps By default, alerts for this server appear on its control panel, appear as events in HD Server Admin (see “Check Events” on page 4-14), and are enabled—sent as SNMP traps to network management tools such as HP TopTools and HP OpenView.
Set Up Backup Schedule Backup Æ Schedule page Backup Æ Backup page If an internal DAT tape drive is installed in the server or if an external tape drive is attached directly to the server (see chapter 8, “Adding a Tape Drive”), then use these backup pages to back up files stored on the server (as described in chapter 9, “Backing Up and Restoring Files”).
Monitoring Status with HD Server Admin Check Status Identity page The server name, product name, and the status of the server are shown at all times at the top of the HD Server Admin web pages, above the tabs. Use the [Help] button, where available, for full interpretation of all the data available to you. The Identity page, the initial page shown in HD Server Admin, also has some basic information such as server name and IP address.
5 Setting Up Client Access The procedures used at client workstations on the network to access the HP SureStore HD Server 4000 are the same as for other Microsoft Windows 95, 98, or NT workstations and file servers. For easy access to the file system from client applications, the server’s shares can be made available to each client system—“mapped” to a drive letter. After the share is mapped, the client accesses the server just as any other networked file server.
Map Drive For mapping, you need the IP address or server name of the HD Server, the share name, and either the share password (configured for share level) or the user name and password (configured for user level). 1. Look in Network Neighborhood for the server: Find it in the domain or workgroup defined in the setup of the installation wizard or HD Server Admin. The default location is the Workgroup/Domain named “WORKGROUP”.
d. For Windows NT, 95, 98: Use the password as follows: • If the user-level security model is in effect (see “Set Up Shares” on page 4-10), then the password is configured on the Configuration Æ Users & Groups pages in HD Server Admin (as described on page 4-11). If the password is the same as that used for the workstation login account, it need not be specified.
5-4 Setting Up Client Access
6 Shutting Down and Restarting Use this chapter when you are starting up, or shutting down, or restarting the server after the first time you started it. When you start the server for the first time, refer instead to one of the following: • • Quick Setup sheet “Connecting and Starting Up” on page 2-8 Starting Up the Server Startup Steps 1. Attach the two power cords to the rear of the server and to power outlets (preferably to separate power circuits). 2. On the front of the server, switch on power.
Front View of HD Server Main power light Power display Enclosure keylock Power switch Server module Internal tape drive Control panel Link/activity light Drive power, Drive activity lights Drive keylock 4. The next display on the control panel depends on whether this is the first time the server has been started: • If this is the first time, refer to the Quick Setup sheet or to “Connecting and Starting Up” on page 2-8.
5. If you do press ✔ before the countdown of 10 seconds is completed, you will be prompted for the control panel password if you have set one. (See “Change Password” in the table on page 3-6.) Enter Password: The first character position on the second line of the display is flashing. To specify each character, you may: • Press ▲ (up button) on the control panel to cycle through each letter of the alphabet and each digit.
Normal Operating State When the server has been initialized and the file system is ready, the server is ready for client access or for further configuration. The following are indicators of normal operation. Refer to the front view illustration on page 6-2. • The main power light above the power switch is on. • The drive power lights on operating drives are green and the drive activity lights flash when data is read or written.
Shutting Down, Restarting, Cycling Power The various types of restarting described in this section contain references to operating states as described on page 6-10. CAUTION! Shutdown Procedures Note ❏ Switching the server’s power off without following the appropriate shutdown procedure can result in lost user data. Always make sure it is safe to cycle the power before doing so.
Restart Procedures The restart procedures are used to effect network setup changes, and are part of other procedures recommended in this manual. The methods available to you, listed below, depend on the state of the server. • From the normal operating state, you can shutdown and immediately restart the server using HD Server Admin’s Configuration Æ Shutdown/Restart page. Click Shutdown and Restart and [Apply].
Reset to “First Time” Defaults Procedure Once the server has been installed, its configuration can be changed by using the control panel during initialization or by using HD Server Admin after initialization. But if your changes produce errors so serious that you cannot succeed in changing back to a working configuration, then you can return to the networking configuration for the first-time installation by using this procedure.
What is Reset by “Reset Defaults”? What is reset? Where can you set it? To what default is it reset? IP Method Control panel in setup mode HD Server Admin: ConfigurationÆNetworkÆTCP/IP This parameter returns to a forced choice; it cannot remain defaulted. IP Address Control panel in setup mode HD Server Admin: ConfigurationÆNetworkÆTCP/IP 000.000.000.000 You are prompted to specify an address during initialization; the default is an illegal address.
What is reset? Where can you set it? To what default is it reset? Contact HD Server Admin: ConfigurationÆGeneralÆSystem Information (blank) Phone HD Server Admin: ConfigurationÆGeneralÆSystem Information (blank) Asset# SNMP set (blank) Support URL HD Server Admin: ConfigurationÆGeneralÆSystem Information (blank) Default URL SNMP set (blank) Management server SNMP set URL (blank) Time Zone HD Server Admin: ConfigurationÆGeneralÆDate & Time Automatically adjust HD Server Admin: clock for
Summary of Operating States State Tasks You may Perform or Behavior in the State Automatically enter normal operating state if IP address is already set. Automatically effect network setup changes made in HD Server Admin. Enter setup mode on control panel. Initialization State Reset Defaults using setup mode on control panel. Enter boot mode on the control panel to select the alternate firmware version. First-time installation: Automatically be prompted for IP address setting.
7 Adding Hard Disk Drives You can upgrade the server’s capacity by adding hard disk drive modules, for a total of six per HD Server. You can also replace existing drives with higher-capacity drives. This chapter describes how to install and incorporate an additional drive into your file system, either as a spare or as part of the RAID volume.
Install the Drive Module Most of the documentation that accompanies your newly purchased module is related to other products in which it may be installed. For the HD Server, use the following installation instructions instead. To use a replacement that is on hand, also use these instructions. CAUTION! Disk drives are more susceptible to shock, vibration, and electrostatic discharge when they are not installed in the server.
2. Shut down the server and leave the power on, using one of the following methods. (If the server is not powered on, skip this step.) • Use the control panel’s view mode, as follows: Press ✔ twice. Use the ▲ or ▼ button to scroll to the Shutdown Server parameter. Press ✔ and confirm with ✔ again. • Use HD Server Admin’s Configuration Æ Shutdown/Restart page. Click Shutdown and Restart and [Apply]. The server will halt and display on the control panel: Power off or ✔ to restart 3.
6. On the drive module, press the locking tab down while you pull the drive lever out and fully up. The locking pin on the top of the drive fully retracts to allow insertion into the slot. Unlocking the drive lever. (If you have removed the drive module from another slot or another server, rather than from the shipping box, the drive lever may already be in this position.) 7.
8. Press the drive lever down until it latches. The module fully engages, while the locking tab and pin snap into place. Both the front of the module and the drive lever are flush with the adjacent surfaces in this position. Pushing down the drive lever to snap module into place. 9. Lock the drive keylock if desired to prevent drive removal. The locked position is marked beside the keylock—pointing toward the top of the server.
Startup and Configuration 1. The startup procedure depends on whether the server is powered off, or is powered on but idling in the shutdown state. • If the server is being installed and started for the first time, go now to the installation procedure on the Quick Setup sheet, or in this manual go to “Connecting and Starting Up” on page 2-8 and continue with the procedures in chapter 2. Because your server was initialized with the drives installed at the factory, you must configure the new drives.
Add Disk Drives to the Volume Note On the Disk Setup page, select the volume or an unused disk drive and click the [Expand Volume] button. If multiple drives are available, select all to be added. Click [Next>]. Confirm the selections are correct and click [Finish]. ❏ Any previous contents of the added drives will be lost when they are reformatted. The data in the volume will be redistributed over the increased number of drives. This may take one or two hours to complete.
7-8 Adding Hard Disk Drives
8 Adding a Tape Drive HP J3291A SureStore HD Server 4000 includes a DAT40i DDS-4 internal tape drive. To use the internal tape drive, proceed directly to chapter 9, “Backing Up and Restoring Files”. You may also attach one external tape drive; see “External tape drives” below.
Installing an Internal Tape Drive You can install a tape drive listed in the “Internal tape drives” table on page 8-1. CAUTION! Steps To avoid damage: ❏ Verify that the server’s power cords are disconnected before you do step 10 below. ❏ Protect the tape drive from static electricity. Before handling the tape drive, touch any unpainted metal surface (such as the grounded rear sheet-metal surface on the HD Server) to discharge static electricity.
4. Attach the tape drive into the L-series mounting tray: Use the four Phillips screws provided in the screw kit. Use the topmost mounting holes in the tray. The tray extends from the back of the tape drive. See the illustration. Tape drive Tray Secure screws in upper mounting holes. 5. If the server is not powered on, skip to step 9. 6. Notify users of the interruption in service while the server is shut down. Recommend that users close all files. 7.
11. Remove the front bezel from the server: Grasp the indentations at the sides near the top of the bezel. Pull the top forward, swinging it down to clear the retaining clips at the bottom of the enclosure. Lift the bezel away from the enclosure and set aside. Removing the front bezel. 12. Open the side door: Loosen the door mounting screws using a flatblade screwdriver. The screws remain attached to the door. Swing the door open, away from the front of the server. (See the illustration below.
13. Remove the filler panel covering the tape drive slot at the front of the server (illustrated below), using a Torx #15 driver to remove the two screws. Reserve the screws for attaching the tape drive. Remove screws here. CAUTION! ❏ Keep the filler panel. To properly operate the server in the future without a tape drive in the slot, the slot must again be covered with the filler panel. 14.
15. Use the Torx #15 screws that you removed with the filler panel in step 13 above, to secure the tape drive module to the enclosure. 16. Inside the enclosure at the rear of the tape drive, attach the SCSI cable connector labeled “Tape” to the SCSI connector or adapter at the back of the drive. (“Tape” faces upward.) Push on the white tab to slowly and firmly push the connector. (See illustration below.) When fully secured, the two levers at the sides of the connector will pop outward.
17. Inside the enclosure, find the unattached connector on the power cable (not the connector at the end of the cable that is used for the server module above the tape drive). Attach it to the power connector to the right of the SCSI connector. If installing an HP DAT24i tape drive, the power extension cable found in the tape drive packaging may help you fit the power cable. See the illustration below. Server power cable Tape drive power connector or extender 18.
Attaching an External Tape Drive You can install an tape drive listed in the “External tape drives” table on page 8-1. 1. Unpack the tape drive product. Verify that you have the following components. Other materials are not applicable to the HD Server. • • • • • • • • Tape drive unit SCSI terminator attached to back of unit, or separately available.
8. Attach one end of the SCSI cable accompanying your tape drive to the rear of the tape drive unit. 9. Attach the other end of the SCSI cable to the SCSI connector on the rear of the server. If it does not have the correct connector, refer to the “Ordering Information” in the electronic User’s Guide on the HP SureStore Tape CD-ROM for the correct cable. 10. Ensure that a SCSI terminator is attached to the tape drive unit (or the end of the SCSI bus).
Using Network Backup with the HD Server HP SureStore HD Server 4000 supports share access for network backup applications. It does not run an agent for backup applications as some PC-based servers can run.
9 Backing Up and Restoring Files This chapter describes how to use an installed tape drive to back up files stored on the server and to restore files to the server. It includes: • • • • • • Using an internal or external HP DAT or DLT tape drive Using tapes Scheduling backups Making a disaster recovery tape backup Restoring specific file requests Restoring the entire volume from backup Share access to the HD Server allows it to be backed up using a network backup process.
Capacity Each DAT or DLT tape drive has a nominal capacity that assumes an estimate of a 2-to-1 compression ratio. For example, the HP DAT40i has a native capacity of 20 GB. If the compression of the files you back up on it is actually 2:1, then 40 GB will fit. Actual compression will vary. Since each backup on the HD server can use only one tape, you may not be able to back up the entire file system at a single time.
Maintaining Tape Drives • Cleaning of tape heads. See “Maintaining Tape Drives” on page 9-3. • Labeling and rotation of the tapes. Use a tape handling routine that is easy to follow. Use a tape labeling routine that assures you can find the correct tape for a particular day and for the files needed. Use a tape rotation strategy that provides for several generations of files and server configuration backups, and for periodic off-site storage.
Discard it after you have used it 50 times, or as instructed on the packaging. Specifying and Scheduling a Backup Use a web browser at a network workstation to start HD Server Admin. See page 4-1 to page 4-4. Click the Backup/Restore tab. To access the appropriate backup page, select a button from the row across the top as follows. (The Backup button is initially selected.
Note: One Tape Only ❏ You cannot change tapes during a backup of this server, so you must specify a set of files that will fit on one tape. Your file system may be too large to fit on a single tape. See “Capacity” on page 9-2 for further information. Use backup schedules to back up different file sets at different times. See also “Making a Disaster Recovery Backup Tape” on page 9-7 for an additional backup recommendation, which may or may not fit on the same tape.
Compatibility Mode If you will need to restore this server’s tapes to servers other than an HP SureStore HD Server 4000, and the utilities can restore the “ustar” or “pax” format, then select Compatibility Mode. Tapes made either in compatibility mode or in the default with the mode disabled, can be restored in an HP SureStore HD Server 4000. Tapes written with the mode disabled preserve ownership and Windows FAT attributes.
Schedule Backups You can schedule up to eight different backups, each comprising a portion of the file system or the entire file system. Use the Backup/Restore Æ Schedule page. Each entry in the backup schedule consists of the file set to back up, the backup options, and the day and time to perform the backup. Select a schedule entry to add or edit, and click the [Edit] button. In the schedule, specify the day of the week and the time for the backup.
Saving Network Configuration Before you make that backup, however, you should store the current server and network configuration information into the c/system/config/ directory, so that it too will be included in the backup. The server and network configuration information is stored in Flash memory on the server module. To copy it to the volume, use the Configuration Æ Save/Restore Configuration Æ Save Configuration page. Then make the disaster recovery tape(s).
Restoring Files Use a browser at a network workstation to start up HD Server Admin. (See page 4-1 to page 4-4.) Click the Backup/Restore tab. Click the Restore button to access the Restore page. To access the appropriate backup page, select a button from the row across the top as follows. (The Backup button is initially selected.) Specify What to Restore To restore all the files on the backup tape, select Full Restore. Or you can specify specific directories or files to be restored from the tape.
Specify Options On the Restore page, click the [Edit Options] button to access the Restore Options page. Drive Select The default selection is “Drive 1”. For the option Drive Select, select Drive 1 or Drive 2. Drive 1 selects the tape drive with SCSI ID 3 (the internal drive as recommended for installation), and Drive 2 selects the tape drive with SCSI ID 5 (the external drive as recommended for installation). See chapter 8 for installing internal and external tape drives.
Tape Utilities Use a browser at a network workstation to start HD Server Admin. See page 4-1 to page 4-4. Click the Backup/Restore tab. Click the Utilities button under the tabs to access the Tape Utilities page. (The Backup button is initially selected.) Select Tape Drive Erase Tape Under Options select the tape drive for operations on this Tape Utilities page.
9-12 Backing Up and Restoring Files
10 Updating the Firmware When firmware upgrades are available, the image stored in Flash memory on the server can be easily updated over the network. In addition to the image currently being used, an alternate image of the firmware is also available on the server, in case an update fails in process. Checking Current Image You can view the current version of the product code on the control panel of the HD Server. While the server is operating, enter view mode by pressing the ✔ button on the control panel.
Downloading an Update When an updated version of the HP SureStore HD Server 4000 firmware is available on the HP web site, copy the image file to a directory on the HD Server. Updating the Server You must update the image on the server’s Flash memory from the file you downloaded to the directory on the server. Use a web browser at a computer on the network to start HD Server Admin. (See page 4-1 to page 4-4.) Click the Configuration tab. Click the Firmware Update button below the tab.
Switching to the Backup Image The server’s Flash memory stores two images of firmware. And once it has been updated with a new firmware image (as described in “Updating the Server” above), the versions may be different. In case of failure during an update, you can back up to an older version. It is also possible to toggle between the two images thereafter.
After updating and then reverting to the alternative image, you may see on the Firmware Update page the following example: Current Firmware Version: A.00.00 Alternate Firmware Version: A.01.01 After updating to A.02.01, for example, and restarting, you would see on the Software Update page the following: Current Firmware Version: A.02.01 Alternate Firmware Version: A.00.00 Your new update would therefore replace the previous (backup) version A.01.01, because you had switched to the backup image.
11 Resolving Problems with Your Server Check Indicators Normal Indications Front View of HD Server Main power light Power switch Power display Enclosure keylock Server module Internal tape drive Tape activity light Attention/clean light Control panel Control panel display Link/activity light Drive activity light Drive keylock Drive power light Resolving Problems with Your Server 11-1
Light (LED) Condition Main power On Power display HP Drive power Flash red, then green at startup; then solid green. Drive activity Green at startup; blinking for data read or write. Link/activity Green when network link is established. Blinking for each packet transmitted or received. Tape activity Green, then flashing green at startup. Solid green for cartridge loaded. Flashing green for load, unload, read, or write. Attention/clean Amber, then Off.
Abnormal Indications Server Power Light Error Displays Main Power Problems Power Display Off Off No power to server: Problem with both power sources, both power cords, both power supplies, both power supply fans, or the main fan. Check cords and sources. For supplies and fans, call HP support per appendix A, “Getting Support”. On HP None (normal) PF Power fault: If left dot is flashing, top power supply is faulty. If right dot is flashing, bottom power supply is faulty.
Drive Power Light Error Displays Drive Power Problems Flashing yellow Power problem for that drive. Try replacing that drive with on single drive another. Call HP support per appendix A, “Getting Support”. Possibly excessive temperature. Immediately shut down Flashing yellow server and switch power off (instructions on page 11-17). on all drives See “Excessive Drive Temperature” on page 11-12 for troubleshooting. Flashing red on all drives Excessive temperature.
Check Status in HD Server Admin You can get detailed status of your hardware and file system by using HD Server Admin (see page 4-3 to 4-4). Use the [Help] button, where available, for full interpretation of any error data displayed. Status Æ Summary page Click on each module on the server graphic: the disk drive modules, the tape module, and the server module (click on the display panel to select the server module).
Check File System In the Volume C view on the Configuration Æ Disk Setup page (see previous section on page 11-5), check the file system for errors by clicking the volume and the [Check Volume] button. Users will be disconnected while the file system check is performed; it takes up to 20 seconds. If the check succeeds, then the volume is OK. If the check fails, then: 1. Delete and create the volume. 2. Restore the data from backup tape or another source.
Problem Lookup Lights (LEDs) Not Normal Alerts on Control Panel See the problems listed in the section “Abnormal Indications” on page 11-3. If the control panel displays the following notice of alerts: HPHDSERV345ABC Check alerts Press ✔ to access the Alerts Viewer (in view mode). Alerts Viewer Press ✔ to view Press ✔ to view the first alert. alert 1 of 1 Recovered from ab The message scrolls horizontally and repeats. When you are done reading the alert, press ▼.
Other Unexpected Messages on Control Panel • Press ✔ to use DHCP/BOOTP or Press ✘ to set IP manually This control panel display is normal when starting up the server for the first time (or following Reset Defaults). Respond as described in step 5 on page 2-9. • Gateway, Subnet or IP invalid Either the IP address currently set is illegal (000.000.000.000) or there is an inconsistency between the IP address, subnet mask, or gateway settings. Respond as described in the “Note” below step 10 on page 2-11.
Failure/Warning Status in HD Server Admin Writing/Reading Data Fails If you see a status of “Failure” or “Warning” on a Status page or Disk Setup page in HD Server Admin, then go to page 11-5. The problems and solutions are described in the section “Check Status in HD Server Admin”. 1. In HD Server Admin (use a workstation on the network and see page 4-3 to 4-4), go to the Status Æ Summary page. If any disks show an error condition, then skip to step 3. 2.
Server Not Appearing in Network Neighborhood 1. Verify that other configured users can access the server. If they are unable to access it, go to the section “Network Failures” on page 11-11. 2. Verify that the user who cannot see the HD Server is able to see other devices that are on the same subnet as the HD Server. 3. Verify that the HD server can be reached using a ping command at a DOS prompt on the user’s computer.
Network Failures 1. Verify the network cabling and connections to the HD Server. 2. Try to reach the HD server using a ping command at a DOS prompt on a network workstation. If you cannot reach it, then check the network configuration for the workstation and the web browser. Make sure that a valid default gateway is set. Then try ping again. If this fails, then verify that the server’s IP address and subnet mask and default gateway are legitimate for the subnet used.
Drive Fails to Spin Up 1. Remove and reinstall all hard disk drive modules. Use the procedure “Replace Disk Drive Module” on page 11-23. 2. If the failure reoccurs, then replace the affected drive with another hard disk drive module. 3. If the failure reoccurs, then replace the enclosure and try again. For replacement, call HP support per appendix A, “Getting Support”.
5. Push the red password reset button on the back of the server module so that it stays in the “out” position. This allows passwords to be set at the next startup. 6. Again do the procedure “Close the Enclosure and Start Up” on page 11-27. No password will be required. 7. Set the password(s) again. Lost or Damaged Files To restore lost files to an intact file system, restore them from tape or other sources.
Lost or Failed Server Configuration • If the control panel prompts for an IP address (Press ✔ to use DHCP/BOOTP or Press ✘ to set IP manually), indicating that the configuraton is set to “first time” defaults, or you have just replaced your server module: a. Go ahead and set the three basic IP parameters, so that your server will be accessible on the network. Follow the instructions in step 5 on page 2-9 through step 12 on page 2-13. b.
• If you have just changed some of the networking configuration and find that you no longer have access to HD Server Admin to fix the configuration, you can do the following: a. Go into setup mode on the server’s control panel and try setting the IP parameters again. (See “Setup Mode” on page 3-2 and the table of parameters on page 3-6.) b.
Backup Device Not Appearing in HD Server Admin 1. Check the lights on the drive. • For an internal DAT drive, compare them to the tables on page 11-2 and page 11-4. • For an external tape drive, compare them to the documentation for that drive. 2. Verify that you can load and eject a tape manually. If you cannot, then call HP support per appendix A “Getting Support” for a replacement. Do not remove the tape cartridge by force, which would void your warranty.
Resolution and Repair Procedures Shutdown ❏ Switching the server’s power off without following the appropriate shutdown procedure can result in lost user data. Always make sure it is safe to cycle the power before doing so. Alert users that the server will be off line (inaccessible) while shut down; then complete the shutdown procedure before switching off power. The shutdown procedure disconnects client sessions and halts server operation. 1.
Restart Restarting interrupts client sessions briefly, reapplies the settings in the server configuration stored in Flash memory, and runs initialization self-tests. First notify users that the server will be off line and recommend they close all files. You can use either (a) the control panel on the front of the server or (b) HD Server Admin using a web browser at another computer on the network. a. At the control panel, first perform the shutdown procedure (step 2a above on page 11-17).
The shutdown procedure disconnects client sessions and halts server operation. 1. Notify users that the server will be off line and recommend they close all files. 2. Perform a shutdown procedure as described above on page 11-17. 3. When prompted by the following display on the control panel: Power off or ✔ to restart Press the server’s power switch to switch power off. 4.
• The c/system/ or c/system/config/ directory (the configuration files): Restore that directory from backups to overwrite the default directory (that was created by step 2 above). If that directory is not backed up, then configure your users, groups, passwords, shares, and backup schedules as described on pages 4-10, 4-11, and 9-7. • Directories and files. Restore them from backup sets. If they are not backed up, users will need to recreate them. 4.
4. Switch on power to the server. If the server module is fresh from the factory, skip to step 5 now. But if you have used this server module previously, you should prevent it from completing the initialization with the old configuration so that you can give it the new IP address, etc. Do the following to reset it. a. During initialization the control panel displays the following countdown from 10 to 0 seconds for entering setup mode. Press ✔ to enter Setup Mode: 10 b.
7. Check your lists of backup sets for the components described below and for how to restore them. (For using a local tape drive, see “Restoring Files” starting on page 9-9). and restore all data and configuration files. • Directories that are parents of the shares and the backup file sets: Check your backup sets to determine which directories will not be restored from backups. Create those directories on the server. Use the Configuration Æ File Shares page as described on page 4-10.
Replace Disk Drive Module 1. Notify users of the interruption in service while the server is shut down, and recommend that they close all files. 2. Shut down the server and leave the power on, using one of the following methods. (If the server is not powered on, skip this step.) • Use the control panel’s view mode, as follows: Press ✔ twice. Use the ▲ or ▼ button to scroll to the Shutdown Server parameter. Press ✔ and confirm with ✔ again. • Use HD Server Admin’s Configuration Æ Shutdown/Restart page.
6. On the new drive module, press the locking tab down while you pull the drive lever out and fully up. The locking pin on the top of the drive fully retracts to allow insertion into the slot. Locking pin Unlocking the new drive 7. Holding the module only by its plastic front bezel and the metal tray, slide the module slowly into the slot until it stops, at the end of the drive lever. The module remains extended about 5 mm or 0.2 inches from the adjacent surfaces in this position.
8. Press the drive lever down until it latches. The module fully engages, while the locking tab and pin snap into place. Both the front of the module and the drive lever are flush with the adjacent surfaces in this position. Pushing down the drive lever to snap module into place 9. Lock the drive keylock if desired to prevent drive removal. 10. If the server is powered on and ready to restart, at the control panel press ✔ to restart. 11. Return to the Configuration Æ Disk Setup page in HD Server Admin.
4. Shut down the server, using one of the following methods. • Use the control panel’s view mode, as follows: Press ✔ twice. Use the ▲ or ▼ button to scroll to the Shutdown Server parameter. Press ✔ and confirm with ✔ again. • Use HD Server Admin’s Configuration Æ Shutdown/Restart page. Click Shutdown and [Apply]. 5. When you see the following display on the control panel, use the power switch to switch the server’s power off. Power off or ✔ to restart 6.
9. Open the side door: Loosen the door mounting screws using a flat-blade screwdriver. The screws remain attached to the door. Swing the door open, away from the front of the server. (See the illustration below.) For the most working space, you may lift the door up and off the enclosure at the rear, and set it aside. Opening the side door, once the front bezel has been removed Close the Enclosure and Start Up 1.
Replace the Tape Drive 1. Assemble the following tools: Torx® #15 driver or flat-blade screwdriver for filler panel Flat-blade screwdriver for opening the enclosure Torx® #10 driver for attaching drive mounting tray HD Server’s enclosure key for opening the keylock • • • • 2. Do the procedure “Open the Enclosure” on page 11-25. 3. Detach the old tape drive module at the front of the server (illustrated below), using the Torx® #15 or screwdriver to remove the two screws.
5. The adjacent connection is the SCSI ribbon cable connection (see illustration above). Squeeze the levers at both ends of the connector to release it from the connector on the tape drive. (On a DAT24i drive, the connector will release from a 68-to-50-pin adapter.) The tape drive is now fully detached. 6. Push the tape drive module from the inside rear and, with your other hand, receive it from the front of the enclosure. The module consists of the tape drive mounted on a tray. Set the module down.
8. Insert the new tape drive module (consisting of the tape drive in its tray) into the tape drive slot at the front of the server. The tray must fit between two sheet metal guides at both sides of the enclosure. If the tray does not slide easily, it may not be inside the guides. When the tray is fully inserted, its front holes align with the holes in the metal front of the enclosure. Slide tray between sheet metal guides 9.
11. Inside the enclosure, find the unattached connector on the power cable. Attach it to the tape drive’s power connector or to the power extender cable. See the illustration below. It is keyed to fit only one way. Power cable Tape drive power connector or extender 12. Check that the red button at the near end of the server module (above the tape drive module) is in its most fully “out” position. 13. Do the procedure “Close the Enclosure and Start Up” on page 11-27. Replace the Server Module 1.
4. Inside the enclosure on the rear of the server, detach the two ribbon connectors nearest you, labeled “SERVER TOP” and “SERVER BOTTOM”. (See the illustration below.) Detach ribbon cables Red password reset button 5. Detach the next connection behind the removed cables—the miniDIN serial cable connector. (See the illustration below.). Detach serial cable 6. Detach the next connection behind the removed serial cable—the RJ-45 connector. (See the illustration below.).
7. Detach the next connection behind the removed RJ-45 connector—the power cable. (See the illustration below.) Now the server is fully detached. Detach power cable 8. Push the server module from the inside rear and receive it from the front of the enclosure with your other hand beneath the module. Support the module with your whole hand; do not pull on the front plastic panel. 9. Make sure that the new server is installed in its metal tray in the same way as the old one. 10.
11. Use the Torx® #15 screws that you removed from the old server module in step 3 on page 11-31, to secure the new server module to the enclosure. 12. Inside the enclosure, find the white plastic power connector. (It is the in-line connector on the power cable, not the connector at the end of the power cable for the tape drive.) See the illustration below. Attach that connector to the leftmost connector. labeled “Power”, on the rear of the server module. It is keyed to fit only one way.
on pages 2-8 through 2-9). To restore a configuration saved from the old server, go to the first item in the section “Lost or Failed Server Configuration” on page 11-14. If you have replaced multiple disk drives as well as the server module, see also “Multiple Disaster Recovery: Server Configuration and File System” on page 11-20. To Repair Enclosure Components Call HP support per appendix A, “Getting Support” for fault isolation and repair.
11-36 Resolving Problems with Your Server
A Getting Support HP Customer Care Centers Phone Numbers North America USA & Canada 970-635-1000 Mexico 01 800-472-668446 01 800-HPContigo Venezuela 800-47-888 22 11 6299 Latin America: Argentina 541-778-8380 Brazil 011-829-6612 Chile 800-360999 Europe and Middle East and Africa: Austria 0 7114 201080 Norway Belgium (Dutch) 0 2 626 8806 Poland 0 22 865 9999 Belgium (French) 0 2 626 8807 Portugal 0 1 318 0065 Denmark 3929 4099 Russian Federation 095 916 98 21 Finland 0 203 47 288
Electronic Support Services Hewlett-Packard provides support information and firmware upgrades for the HP SureStore HD Server on the World Wide Web and various bulletin board services. World-Wide Web HP's Electronic Support Center: http://www.hp.com/support/hdserver Bulletin Board Forums America Online 1. Go to Keyword hp to reach the HP forum. 2. Select “HP Support Documents”. 3. Select “Networked Storage”. CompuServe 1.
B Warranty Obtaining Warranty Service For your records, please retain your original proof of purchase. Record the product number and serial number. Your product number is on a label on the rear of the enclosure, for example, “J3291A”. The serial number is on the same label. Your Authorized Dealer Service from HP Customer Care Centers Preparation If you encounter difficulty, begin by contacting the HP Authorized Dealer who sold this product to you.
Service Billing (Out of Warranty) When ordering a replacement component for out-of-warranty service, you may be charged a repair cost. See your HP Authorized Dealer or local HP Sales and Service Office representative. Or, you can call HP at (800) 227-8164 (USA only). Prepare to supply shipping and billing addresses and one of the following: • • Service Outside the USA Credit card number with expiration date For customers having an established account with HP, a purchase order number.
5. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries, states, or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you.
CONDICIONES : 1. Centros de Servicio, Refacciones y Partes: Para hacer efectiva esta garantía, no podrán exigirse mayores requisitos que la presentación de esta póliza junto con el producto en el lugar donde fue adquirido o en el centro de servicio ubicado en el domicilio de la parte superior de esta hoja, mismo en el que se pueden adquirir refacciones y partes. 2.
Certificado de Garantia (Argentina) Hewlett-Packard Argentina, S. A. Montañeses 2150 1428 Buenos Aires Argentina Tel. 787 7100 Producto: Modelo: No. de serie: Fecha de entrega: Vigencia de la garantía: Extensión de la garantía: A. Cobertura de la garantía: 1. Hewlett-Packard Argentina, S.A.
B. Limitación de la garantía: 1. NI HPA, NI NINGUNA ENTIDAD O PERSONA DIRECTA O INDIRECTAMENTE VINCULADA O RELACIONADA CON HPA: A) OFRECEN NINGUNA OTRA GARANTIA DE NINGUNA INDOLE, EXPRESA O IMPLICITA, ORAL O ESCRITA, RESPECTO AL PRODUCTO AL QUE SE REFIERE ESTA GARANTIA; O B) FORMULAN NINGUNA GARANTIA IMPLICITA DE COMERCIALIZACIÓN O ADECUACIÓN DEL PRODUCTO PARA UN PROPOSITO DETERMINADO. HPA NO OFRECE NINGUNA GARANTÍA DE QUE LA OPERACIÓN DE SUS PRODUCTOS SERÁ ININTERRUMPIDA O LIBRE DE ERRORES. C.
C Specifications Physical Specifications Dimensions Height: Width: Depth: 42.5 cm (16.7 in) 21.7 cm (8.5 in) 44.4 cm (17.5 in) Weight J3290A: 24.0 kg J3291A: 25.5 kg J3292A: 25.
Environmental Electromagnetic Operating Temperature 41–95°F (5-35°C) Operating Humidity 20–80%, non-condensing Acoustic Emissions L NPE 5.5 B, maximum Geraeuschemission LwA=54 dB am fiktiven Arbeitsplatz nack DIN 45635 T.19 Complies with: CISPR 22 Class B FCC Part 15, Class B EN 55022 Class-B EN 55024 VCCI Class 2 Canadian EMC Class B requirements Australian EMC Class B requirements For more information, see appendix D.
HP 9.1-GB SCSI-2 Disk Drive Module Capacity 9.1 GByte Rotational Speed 7200 rpm Latency Average Data Transfer Rate Maximum Seek Time Average Power Consumption Average Current Average 4.17 microsecond 40 MByte/s Read Write 7 ms 8 ms 13.4 W 1.0 A @ 5 V 0.
C- 4 Specifications
D Regulatory and Safety Information Regulatory Statements FCC Statements General Information. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Pursuant to Part 15.
Australia This equipment complies with Australian EMC requirements. Canada This equipment complies with Canadian EMC Class-B requirements.
European Union Declaration of Conformity. The following Declaration of Conformity complies with ISO/IEC Guide 22 and EN 45014. It identifies the product, the manufacturer's name and address, and the applicable specifications that are recognized in the European community.
Safety Statements Follow the basic “Safety Considerations” described on the page following the title page in this User’s Guide.
WARNING! ❏ Lifting Precautions Mounting Precautions HP SureStore HD Server 4000 may weigh in excess of 20 kilograms or in excess of 40 pounds (see “Weight” on page C-1 in appendix C). Two people are required to lift the tower. When you put the server into a rack or cabinet, follow these mounting precautions: ❏ Use only the HP J1492B Rackmount Kit for mounting hardware. ❏ The rack or cabinet should be adequately secured to prevent it from becoming unstable and/or falling over.
D-6 Regulatory and Safety Information
Index Numerics 100Base-TX 2-6, 2-8, 3-6, C-1 10Base-T 2-6, 2-8, 3-6, C-1 A access client access to server 5-1 to 5-3, 11-10 to 11-11 failures 11-10 to 11-11 on network 2-12, 5-1, 6-4, 11-2, 11-10 to 11-11 restriction see security acoustics C-2 activity light disk drive 2-8, 2-12, 2-16, 6-1, 6-4, 11-1 to 11-3 link 2-12, 11-1 to 11-3 tape 11-1 to 11-2 adapter SCSI adapter for HP DAT 24i 8-6 adding disk drives to server 7-1 to 7-7 disk drives to volume 4-8 tape drive to server 8-1 to 8-9 address assignment pr
checklist 2-2, 2-6 China safety statement D-4 Clean light 2-17, 9-3, 11-1 to 11-2, 11-4 cleaning for tape drive 2-17, 8-2, 9-3 client access to server 5-1 to 5-3, 11-10 to 11-11 close enclosure 11-27 community name for SNMP 4-12, 6-9 compatibility mode for tape backups 9-6 compression for backups 9-6 CompuServe A-2 config directory 9-7 to 9-8 configuration backing up configuration 4-13, 9-7 to 9-8, 9-10, 11-14 of backup 9-4 to 9-8 changes take effect 2-14, 3-5, 4-4, 4-13 on control panel 2-9 to 2-11, 3-1 to
E eject cleaning cartridge 2-17, 9-3 tape cartridge 9-6, 9-11, 11-16 electrical specifications C-1 to C-2 e-mail 4-6, 4-12, 6-9 enclosure opening and closing 11-25 to 11-27 power cabling 8-7, 11-31 power components 11-3 repair 11-35 SCSI cabling 8-6, 11-34 environment specifications C-1 to C-2 equals sign on control panel 3-1 erase tape 9-11 errors displayed on front of server 2-8, 6-1, 11-3 to 11-4 errors see also problems with server Ethernet 2-6 European Union declaration D-3 event logging 4-12, 4-14, 6-
L HP Customer Care Centers A-1 forums A-2 HP Hot Swap Disk Module 7-1 HP Rackmount Kit 2-5, D-5 HP SureStore DAT or DLT drive 8-1 HP on power display 2-8, 6-1, 11-2 to 11-3 I Identity web page 2-14, 4-3, 4-5 IEEE 802.
M MAC address 3-6, 5-2 main power light 2-7 to 2-8, 2-12, 6-1 to 6-2, 6-4, 11-1 to 11-3 maintenance of hardware 2-16 to 2-17, 9-2 to 9-3 management remote management applications 4-5, 4-12 server URL 6-9 see also HD Server Admin map drive 5-1 to 5-3, 11-11 mask see subnet mask media caution signal 2-17, 9-3 menu 3-1 Mexico warranty statement B-3 to B-4 Microsoft Internet Explorer 4-1 Microsoft Networking web page 4-6, 4-10 to 4-11 Windows NT see NT module hard disk drive 7-1, 11-23, 11-25 server module 11-2
power cabling inside enclosure 8-7, 11-31 connector 2-7 to 2-8, 6-1, 8-7, 11-31 cord 2-3, 2-8, 6-1, D-5 cycling power 6-5 to 6-6, 6-10, 11-18 to 11-19 display 2-7 to 2-8, 2-12, 2-16, 6-1 to 6-2, 6-4, 11-2 to 11-3 drive power light 2-8, 2-12, 2-16, 6-1, 6-4, 11-1 to 11-2, 11-4 fault indication 2-16, 11-3 to 11-4 input switch see voltage main power light 2-7 to 2-8, 2-12, 6-1 to 6-2, 6-4, 11-1 to 11-3 sequence for power on 2-8 sources 2-6, 2-8, 6-1 specifications C-1 supplies 2-6, 11-3, C-1 switch 2-7 to 2-8,
server addressing 2-13, 4-1 name 2-12, 4-5, 5-2, 6-4, 6-8, 11-2, 11-7 server module replacement 11-20, 11-31 to 11-35 service HP Authorized Dealer B-1 support A-1 to A-2 warranty B-1 to B-2 set for SNMP 4-12, 6-9 setup setup mode on control panel 3-2, 3-6, 6-2 to 6-3 see also configuration share-level security 4-10, 5-2 to 5-3 shares 4-10 to 4-11, 5-1 to 5-3 shut down 3-7, 4-13, 6-5, 6-10, 11-17 Shutdown/Restart web page 6-6 side door 8-3 to 8-4, 11-27 slot cover see filler panel SNMP 4-6, 4-12, 6-9 spare d
user-level security 4-10 to 4-11, 5-2 username administrator 4-5 client user 4-11, 5-2 utilities for tape backup 9-11 V verification 2-8, 2-12, 6-1, 6-4, 6-10, 11-1 to 11-2 version firmware version on control panel 3-6 ROM version on control panel 3-6 view mode on control panel 3-2, 3-6 voltage 2-6 to 2-7, C-1 volume 4-7, 4-9, 7-1 to 7-2, 11-5 to 11-6 W warm swap disk drive modules 7-1, 7-3, 11-23, 11-25 warranty service and terms B-1 to B-6 web browser 4-1 HP Electronic Support Center A-2 Web Console web
©Copyright 1999 Hewlett-Packard Company Printed in Singapore 8/99 Manual Part Number 5967-9979 *5967-9979*
