HP LaserJet 1018, 1020, and 1022 Series Printers - Shared Printing Installation in a Microsoft Windows 2000 or Windows XP Environment

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Issue Description:
The printing is not stable when using shared printing. Customer may experience one of the
following:
dropped off by the host PC
experience no response in client PC
printer job becomes stuck in the queue.
Solution or Workaround:
There is currently no solution to this issue. The following workaround may make printing to
HP LaserJet series printers from client PCs more stable in the shared environment:
Step 1: Enable printer share on host PC
1. Install the LaserJet 1020 printer driver on host PC.
2. Click Start, Printers and Faxes from the Microsoft Windows desktop.
3. Right-click HP LaserJet 1020 Series logo, and choose “Sharing…”
4. Click Share this printer, type the printer name in the Share name text box.
Note: If the printer name is more than 12 characters, the printer may not be
recognized by some networked printers.
5. If printer is shared by different version of Windows, continue to step 6,
otherwise click OK.
6. Click Additional Drivers… and select the drivers for client PC. Insert the CD-
ROM for the operation system, and click OK.
Step 2: Install from the client PC using Add Printer Wizard
W
hite
Paper
HP LaserJet 1018, 1020, and 1022 - Shared
Printing Installation in a Microsoft Windows
2000 or Windows XP Environment
Security Level: Public
Date Written/Updated: 2006/12/01
Document Summary
Install the driver on client PC
Redirect the port of client driver to host printer

Summary of content (2 pages)