HP LaserJet 1020 - User Guide

Improving print quality
This section provides information about identifying and correcting print defects.
Light or faded print
●
The toner supply is low. See
Redistributing toner
on page 49 for more information.
●
The media might not meet HP's media specifications (for
example, the media is too moist or too rough). See
Printer
media considerations on page 11 for more information.
●
If the whole page is light, the print density adjustment is
too light or EconoMode might be turned on. Adjust the
print density, and disable EconoMode in the printer
properties. See
Saving toner on page 93 for more
information.
Toner specks
●
The media might not meet HP's media specifications (for
example, the media is too moist or too rough). See
Printer
media considerations on page 11 for more information.
●
The printer might need to be cleaned. See
Cleaning the
printer on page 40 or Cleaning the printer media path
on page 41 for instructions.
Dropouts
●
A single sheet of media might be defective. Try reprinting
the job.
●
The media's moisture content is uneven or the media has
moist spots on its surface. Try printing with new media.
See
Printer media considerations on page 11 for more
information.
●
The media lot is bad. The manufacturing processes can
cause some areas to reject toner. Try a different type or
brand of media.
●
The print cartridge might be defective. See
Changing the
print cartridge on page 51 for more information.
NOTE: If these steps do not correct the problem, contact an HP-authorized dealer or service
representative.
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