HP LaserJet 1020 User Guide
HP LaserJet 1020 printer User Guide
Copyright information © 2010 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Part number: Q5911-90949 Edition 2, 06/2010 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Table of contents 1 Printer basics .................................................................................................................................................. 1 Quick access to more information ........................................................................................................ 2 Web links for drivers, software, and support ........................................................................ 2 HP LaserJet 1020 printer ..........................................
Optimizing print quality for media types ............................................................................................. 17 Guidelines for using media ................................................................................................................. 18 Paper ................................................................................................................................. 18 Labels ....................................................................................
4 Problem solving ............................................................................................................................................ 53 Finding the solution ............................................................................................................................ 54 Step 1: Is the printer set up correctly? ............................................................................... 54 Step 2: Is the Ready light on? ..............................................
Appendix A Printer specifications ................................................................................................................. 71 Environmental specifications .............................................................................................................. 72 Power consumption, electrical specifications, and acoustic emissions .............................................. 73 Physical specifications ...........................................................................
Appendix D HP parts and accessories .......................................................................................................... 91 Ordering supplies ............................................................................................................................... 92 Using HP print cartridges ................................................................................................................... 93 HP policy on non-HP print cartridges ...................................
viii ENWW
1 Printer basics This chapter provides information on the following topics: ENWW ● Quick access to more information ● Printer configuration ● Walkaround ● Printer control panel ● Media paths ● Printer connections ● Printer software ● Printer information page ● Printer media considerations 1
Quick access to more information The following sections provide resources for additional information about the HP LaserJet 1020 printer. Web links for drivers, software, and support If you need to contact HP for service or support, use one of the following links. HP LaserJet 1020 printer ● In the United States, see http://www.hp.com/support/lj1020/. ● In other countries/regions, see http://www.hp.com/.
Printer configuration Below is the standard configuration for the HP LaserJet 1020 printer.
Walkaround The following illustrations identify the components of the HP LaserJet 1020 printer.
Printer control panel The printer control panel is composed of two lights. These lights produce patterns that identify your printer's status. 1 Attention light: Indicates that the printer media input trays are empty, the print cartridge door is open, the print cartridge is missing, or other errors. See Printer information page on page 10 for more information. 2 Ready light: Indicates that the printer is ready to print. NOTE: See Status light patterns on page 56 for a description of the light patterns.
Media paths The following sections describe the input trays and output bin. Priority feed slot You should use the priority feed slot when feeding one sheet of paper, envelope, postcard, label, or transparency. You can also use the priority feed slot to print the first page on different media than the rest of the document. Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media).
Printer connections The HP LaserJet 1020 printer supports USB 2.0 High Speed connections. Connecting the USB cable ENWW 1. Plug the USB cable into the printer. 2. Plug the other end of the USB cable into the computer when prompted to do so during the software installation.
Printer software The following sections describe the supported operating systems and the software that is provided with the HP LaserJet 1020 printer. NOTE: Not all software is available in all languages.
To only change the settings for the current software application NOTE: Although the steps can vary between software applications, this is the most common method. 1. From the File menu in the software application, click Print. 2. On the Print dialog, click Properties. 3. Change the settings, and click OK. To change the default settings for all future print jobs in Windows 1. Windows Vista and Windows 7: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.
Printer information page The Printer Test page is a printer information page that resides within the memory of the printer. During installation you can choose to print the Printer Test page. If the page prints, you correctly installed the printer. Printer Test page The Printer Test page contains information about printer driver and port settings. The page also contains information about the printer name and model, computer name, and so on. You can print the Printer Test page from the printer driver.
Printer media considerations HP LaserJet printers produce excellent print quality. The printer accepts a variety of media, such as cutsheet paper (including recycled paper), envelopes, labels, transparencies, vellum, and custom-size paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide.
12 Chapter 1 Printer basics ENWW
2 Printing tasks This chapter provides information on the following topics: ENWW ● Manual feed ● Canceling a print job ● Understanding print quality settings ● Optimizing print quality for media types ● Guidelines for using media ● Choosing paper and other media ● Loading media into the input trays ● Printing an envelope ● Printing multiple envelopes ● Printing on transparencies or labels ● Printing on letterhead and preprinted forms ● Printing on custom-size media and cardstock
Manual feed You can use manual feed when printing mixed media, for example, an envelope, then a letter, then an envelope, and so on. Feed an envelope into the priority feed slot and load letterhead into the main input tray. To print using manual feed 14 1. Access the printer properties (or printing preferences in Windows XP, Windows Vista, and Windows 7). See Printer properties (driver) on page 8 for instructions. 2. On the Paper/Quality tab, select Manual Feed from the Source is drop-down list. 3.
Canceling a print job You can cancel a print job from a software application or a print queue. To stop the printer immediately, remove the remaining paper from the printer. After the printer stops, use one of the following options. ● Software application: Typically, a dialog box appears briefly on your screen, allowing you to cancel the print job. ● Windows print queue: If a print job is waiting in a print queue (computer memory) or print spooler, delete the job there.
Understanding print quality settings Print quality settings affect how light or dark the print is on the page and the style in which the graphics are printed. You can also use the print quality settings to optimize the print quality for a specific media type. See Optimizing print quality for media types on page 17 for more information. You can change the settings in the printer properties to accommodate the types of jobs you are printing.
Optimizing print quality for media types Media type settings control the temperature of your printer's fuser. You can change the settings for the media that you are using to optimize the print quality. The HP LaserJet 1020 printer provides a number of print modes that allow the unit to adapt more specifically to the printer's media environment. The following tables provide an overview of the driver print modes.
Guidelines for using media The following sections provide guidelines and instructions for printing on transparencies, envelopes, and other special media. Guidelines and specifications are included to help you select media that optimizes print quality and avoid media that might cause jams or damage the printer. Paper For best results, use conventional 75 g/m2 (20 lb) paper.
CAUTION: Do not feed a sheet of labels through the printer more than once. The adhesive degrades and might damage the printer. Label construction When selecting labels, consider the quality of the following components: ● Adhesives: The adhesive material should be stable at 200°C (392°F), the printer's maximum temperature. ● Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.
1 acceptable envelope construction 2 unacceptable envelope construction Envelopes with adhesive strips or flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The printer's maximum temperature is 200°C (392°F). The extra flaps and strips might cause wrinkling, creasing, or jams. Envelope storage Proper storage of envelopes contributes to good print quality.
● Condition: Make sure that the cardstock is not wrinkled, nicked, or otherwise damaged. ● Sizes: Only use cardstock within the following size ranges: ◦ Minimum: 76 x 127 mm (3 x 5 inches) ◦ Maximum: 216 x 356 mm (8.5 x 14.0 inches) Cardstock guidelines Set margins at least 2 mm (0.08 inches) away from the edges.
Choosing paper and other media HP LaserJet printers produce excellent print quality documents. You can print on a variety of media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-size media. The following are the supported media sizes: ● Minimum: 76 x 127 mm (3 x 5 inches) ● Maximum: 216 x 356 mm (8.5 x 14 inches) Properties such as weight, grain, and moisture content are important factors that affect printer performance and quality.
● Do not use paper that is embossed or coated and is not designed for the temperatures of the printer's image fuser. Select media that can tolerate temperatures of 200°C (392°F) for 0.1 second. HP produces a selection of media that is designed for the HP LaserJet 1020 printer. ● Do not use letterhead paper with low-temperature dyes or thermography. Preprinted forms or letterhead must use inks that can tolerate temperatures of 200°C (392°F) for 0.1 second.
Loading media into the input trays The following sections describe how to load media into the different input trays. CAUTION: If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might occur. See Printer media considerations on page 11 for more information. Priority feed slot The priority feed slot holds one sheet of media up to 163 g/m2 (43 lb) or one envelope, transparency, or cardstock. Load media with the top forward and the side to be printed facing up.
Printing an envelope Only use envelopes that are recommended for laser printers. See Printer media considerations on page 11 for more information. NOTE: Use the priority feed slot for printing one envelope. Use the main input tray for printing multiple envelopes. 1. Before loading the envelope, slide the media guides outward to slightly wider than the envelopes. NOTE: If the envelope has a flap on the short edge, feed that edge into the printer first. ENWW 2.
4. Access the printer properties (or printing preferences in Windows XP, Windows Vista, and Windows 7). See Printer properties (driver) on page 8 for instructions. 5. On the Paper/Quality tab, select Envelope as the media type. NOTE: Not all printer features are available in all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver. 6. Print the envelope. To print using manual feed, see Manual feed on page 14.
Printing multiple envelopes Only use envelopes that are recommended for laser printers. See Printer media considerations on page 11 for more information. NOTE: Use the priority feed slot for printing one envelope. Use the main input tray for printing multiple envelopes. 1. Before loading the envelopes, slide the media guides outward to slightly wider than the envelopes. 2. Place the envelopes with the side to be printed facing up and the top edge along the left media guide. Stack up to 15 envelopes.
NOTE: Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver. 28 5. On the Paper/Quality tab, select Envelope as the media type. 6. Print the envelopes.
Printing on transparencies or labels Use only transparencies and labels that are recommended for use in laser printers, such as HP transparency film and HP LaserJet labels. See Printer media considerations on page 11 for more information. CAUTION: Be sure to set the correct media type in the printer settings as instructed below. The printer adjusts the fuser temperature according to the media type setting.
Printing on letterhead and preprinted forms The HP LaserJet 1020 printer can print on letterhead and preprinted forms that can withstand temperatures of 200°C (392°F). 1. Load the paper with the top forward and the side to be printed facing up. Adjust the media guides to fit the width of the paper. 2. Access the printer properties (or printing preferences in Windows XP, Windows Vista, and Windows 7). See Printer properties (driver) on page 8 for instructions. 3.
Printing on custom-size media and cardstock The HP LaserJet 1020 printer can print on custom-size media or cardstock between 76 x 127 mm (3 x 5 inches) and 216 x 356 mm (8.5 x 14 inches). Use the main input tray for multiple sheets. See Main input tray on page 6 for the supported media sizes. CAUTION: Make sure that the sheets are not stuck together before you load them. 1. Load the media with the narrow side forward and the side to be printed facing up. Adjust the media guides to fit the media. 2.
Printing on both sides of the paper (manual two-sided printing) To print on both sides of the paper (manual two-sided printing), you must run the paper through the printer twice. NOTE: Manual two-sided printing can cause the printer to become dirty, reducing print quality. See Cleaning the printer on page 40 for instructions if the printer becomes dirty. 1. Access the printer properties (or printing preferences in Windows XP, Windows Vista, and Windows 7).
ENWW 4. After side one has printed, gather the printed pages, turn the printed side down, and straighten the stack. 5. Place the stack back in the input tray. Side one should be facing down with the bottom edge feeding into the printer first. 6. Click Continue to print side two.
Printing multiple pages on a single sheet of paper (N-up printing) You can select the number of pages that you want to print on a single sheet of paper. If you choose to print more than one page per sheet, the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed. 1. From your software application, access the printer properties (or printing preferences in Windows XP, Windows Vista, and Windows 7). See Printer properties (driver) on page 8 for instructions.
Printing booklets You can print booklets on letter or A4 paper. 1. Load the paper in the main input tray. 2. Access the printer properties (or printing preferences in Windows XP, Windows Vista, and Windows 7). See Printer properties (driver) on page 8 for instructions. 3. On the Finishing tab, select the option to Print On Both Sides (Manually). Select the appropriate binding option, and click OK. Print the document. NOTE: Not all printer features are available from all drivers or operating systems.
36 5. Place the pages from side one back in the input tray. Side one should be facing down with the bottom edge feeding into the printer first. 6. Print side two. 7. Fold and staple the pages.
Printing watermarks You can use the watermark option to print text "underneath" (in the background) of an existing document. For example, you might want to have large gray letters reading Draft or Confidential printed diagonally across the first page or all of the pages of a document. 1. From your software application, access printer properties (or printing preferences in Windows XP, Windows Vista, and Windows 7). See Printer properties (driver) on page 8 for instructions. 2.
38 Chapter 2 Printing tasks ENWW
3 Maintenance This chapter provides information on the following topics: ENWW ● Cleaning the printer ● Changing the pickup roller ● Cleaning the pickup roller ● Changing the printer separation pad ● Redistributing toner ● Changing the print cartridge 39
Cleaning the printer Clean the outside of the printer with a clean, damp cloth when necessary. CAUTION: Do not use ammonia-based cleaners on or around the printer. During the printing process, media, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing, and paper jams. To correct and prevent these types of problems, you can clean the print cartridge area and the printer media path.
3. With a dry, lint-free cloth, wipe any residue from the media path area and the print cartridge cavity. 4. Replace the print cartridge, and close the print cartridge door. 5. Plug the printer into the power outlet, and then turn on the printer. Cleaning the printer media path If you are experiencing toner specks or dots on the printouts, you can use the HP LaserJet cleaning utility to remove excess media and toner particles that can accumulate on the fuser assembly and rollers.
NOTE: For best results use a sheet of transparency. If you do not have any transparencies, you can use copier-grade media, 70 to 90 g/m2 (18 to 24 lb), with a smooth surface. 1. Make sure that the printer is idle and the Ready light is on. 2. Load the media in the input tray. 3. Print a cleaning page. Access the printer properties (or printing preferences in Windows XP, Windows Vista, and Windows 7). See Printer properties (driver) on page 8 for instructions.
Changing the pickup roller Normal use with good media causes wear. The use of poor media might require more frequent replacement of the pickup roller. If the printer regularly mispicks (no media feeds through), you might need to change or clean the pickup roller. See Ordering supplies on page 92 to order a new pickup roller. CAUTION: Failure to complete this procedure might damage the printer. 1. Turn the printer off, and then unplug the power cord from the printer. Wait for the printer to cool. 2.
44 3. Find the pickup roller. 4. Release the small, white tabs on either side of the pickup roller, and rotate the pickup roller toward the front. 5. Gently pull the pickup roller up and out. 6. Position the new pickup roller in the slot. The circular and rectangular slots on each side will prevent you from installing the roller incorrectly.
ENWW 7. Rotate the top of the new pickup roller away from you until both sides snap into place. 8. Reinstall the print cartridge, and close the print cartridge door. 9. Plug the printer into the power outlet, and then turn on the printer.
Cleaning the pickup roller If you want to clean the pickup roller rather than replace it, follow the instructions below: 1. Remove the pickup roller as described in steps 1 through 5 of Changing the pickup roller on page 43. 2. Dab a lint-free cloth in isopropyl alcohol, and scrub the roller. WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the printer and plug in the power cord, allow the alcohol to dry completely. 46 3.
Changing the printer separation pad Normal use with good media causes wear. The use of poor media might require more frequent replacement of the separation pad. If the printer regularly pulls multiple sheets of media at a time, you might need to change the separation pad. See Ordering supplies on page 92 to order a new printer separation pad. NOTE: Before you change the separation pad, clean the pickup roller. See Cleaning the pickup roller on page 46. ENWW 1.
48 3. Remove the separation pad. 4. Insert the new separation pad, and screw it into place. 5. Plug the printer into the power outlet, and turn on the printer.
Redistributing toner When toner is low, faded or light areas appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner, which means that you might be able to finish the current print job before replacing the print cartridge. CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper. 1. Open the print cartridge door, and remove the print cartridge from the printer. 2.
If the print is still light, install a new print cartridge. See Changing the print cartridge on page 51 for instructions.
Changing the print cartridge 1. Open the print cartridge door, and remove the old print cartridge. See the recycling information inside the print cartridge box. CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper. 2. Remove the new print cartridge from the packaging, and gently rock the print cartridge from front to back to distribute the toner evenly inside the cartridge.
4. Insert the new print cartridge in the printer, making sure that the print cartridge is in position. Close the print cartridge door. CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.
4 Problem solving This chapter provides information on the following topics: ENWW ● Finding the solution ● Status light patterns ● Paper handling problems ● Printed page is different than what appeared on screen ● Printer software problems ● Improving print quality ● Clearing jams 53
Finding the solution You can use this section to find the solution to common printer problems. Step 1: Is the printer set up correctly? ● Is the printer plugged into a power outlet that is known to work? ● Is the on/off switch in the on position? ● Is the print cartridge properly installed? See Changing the print cartridge on page 51. ● Is paper properly loaded in the input tray? See Loading media into the input trays on page 24.
Step 4: Is the print quality acceptable? Yes If the print quality is acceptable, go to Step 5: Is the printer communicating with the computer? on page 55 No If the print quality is poor, see Improving print quality on page 63. Verify that the print settings are correct for the media you are using. See Choosing paper and other media on page 22 for information on adjusting the settings for various types of media. If you are unable to resolve the problem, Contact HP support on page 55.
Status light patterns Table 4-1 Light status legend Symbol for "light off" Symbol for "light on" Symbol for "light blinking" Table 4-2 Control panel light message Light status State of the printer Action Ready No action is necessary. The printer is ready to print. Processing data Wait for the job to print. The printer is receiving or processing data. To cancel the current job, press the Cancel button.
Table 4-2 Control panel light message (continued) Light status State of the printer Action Attention: door open, media out, no print cartridge, or media jam Check the following: This printer is in an error state that requires operator intervention. Printer initialization ● The print cartridge door is completely closed. ● Media is loaded. See Loading media into the input trays on page 24 for instructions. ● The print cartridge is correctly installed in the printer.
Paper handling problems Choose the item that best describes the problem: ● Media jam on page 58 ● Print is skewed (crooked) on page 58 ● More than one sheet of media feeds through the printer at one time on page 58 ● Printer does not pull media from the media input tray on page 58 ● Printer curled the media on page 59 ● Print job is extremely slow on page 59 Media jam ● See Clearing jams on page 68 for more information. ● Make sure that you are printing with media that meets specifications.
Printer curled the media ● See Curl or wave on page 66 for more information. ● See Media paths on page 6 or Choosing paper and other media on page 22 for more information. Print job is extremely slow The maximum speed of the printer is up to 14 ppm for A4 media and 15 ppm for letter media for the HP LaserJet 1020 printer. Your print job might be very complex. Try the following: ● Reduce the complexity of your document (for example, reduce the number of multiple graphics).
Printed page is different than what appeared on screen Choose the item that best describes the problem: ● Garbled, incorrect, or incomplete text on page 60 ● Missing graphics or text, or blank pages on page 60 ● Page format is different than on another printer on page 61 ● Graphics quality on page 61 NOTE: To preview a print job, use the Print Preview option in the software application (if available).
Page format is different than on another printer If you used an older or different printer driver (printer software) to create the document or the printer properties settings in the software are different, the page format might change when you try to print using your new printer driver or settings.
Printer software problems Table 4-3 Printer software problems Problem Solution A printer driver for the HP LaserJet 1020 printer is not visible in the Printer folder. ● Restart the computer. ● Reinstall the printer software. In the Windows task bar, click Start, select Programs, select HP, select HP LaserJet 1020 series, and click Uninstall HP LaserJet 1020 series. Turn the printer off. Install the printer software from the CD. Turn the printer back on. NOTE: Close any applications that are running.
Improving print quality This section provides information about identifying and correcting print defects. Light or faded print ● The toner supply is low. See Redistributing toner on page 49 for more information. ● The media might not meet HP's media specifications (for example, the media is too moist or too rough). See Printer media considerations on page 11 for more information. ● If the whole page is light, the print density adjustment is too light or EconoMode might be turned on.
Vertical lines ● The photosensitive drum inside the print cartridge has probably been scratched. Install a new HP print cartridge. See Changing the print cartridge on page 51 for instructions. ● Decrease the print density setting through printer properties. This decreases the amount of background shading. See Printer properties (driver) on page 8. ● Change the media to a lighter basis weight. See Printer media considerations on page 11 for more information. ● Check the printer's environment.
Loose toner ● Clean the inside of the printer. See Cleaning the printer on page 40 for instructions. ● Check the media type and quality. See Printer media considerations on page 11 for more information. ● Install a new HP print cartridge. See Changing the print cartridge on page 51 for instructions. ● In your printer driver, make sure that the appropriate media type is selected. ● Plug the printer directly into an AC outlet instead of into a power strip. ● The print cartridge might be damaged.
Page skew ● Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack. See Loading media into the input trays on page 24 for more information. ● The input bin might be too full. See Loading media into the input trays on page 24 for more information. ● Check the media type and quality. See Printer media considerations on page 11 for more information. ● Check the media type and quality.
Toner scatter outline ● If large amounts of toner have scattered around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media type. See Printer media considerations on page 11 for more information. ● Turn over the stack of media in the tray. ● Use media designed for laser printers. See Printer media considerations on page 11 for more information.
Clearing jams CAUTION: To prevent damage to the printer when clearing jams, including jams in the output bin, always open the print cartridge door and remove the print cartridge. Keep the door open and the cartridge out until the jam has been cleared. Opening the print cartridge door and removing the print cartridge relieves tension on the printer rollers, which prevents damage to the printer and makes the removal of jammed pages easier. Occasionally, media becomes jammed during a print job.
CAUTION: To prevent damage to the printer when clearing jams, including jams in the output bin, always open the print cartridge door and remove the print cartridge. 1. Open the print cartridge door, and remove the print cartridge. CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper. 2.
3. When you have removed the jammed media, replace the print cartridge, and close the print cartridge door. After clearing a media jam, you might need to turn the printer off and turn it back on again. NOTE: When you add new media, remove all of the media from the input tray and straighten the stack of new media. Return to Finding the solution on page 54.
A Printer specifications This appendix provides information on the following topics: ENWW ● Environmental specifications ● Power consumption, electrical specifications, and acoustic emissions ● Physical specifications ● Printer capacities and ratings ● Memory specifications 71
Environmental specifications Operating environment Install in a well-ventilated, dust-free area. Printer plugged into an AC outlet: Storage environment ● Temperature: 10°C to 32.5°C (50°F to 90.5°F) ● Humidity: 20% to 80% (no condensation) Printer unplugged from an AC outlet: ● Temperature: 0°C to 40°C (32°F to 104°F) ● Humidity: 10% to 80% (no condensation) NOTE: Values are current as of April 1, 2004. Values are subject to change without notice. See http://www.hp.
Power consumption, electrical specifications, and acoustic emissions See www.hp.com/go/lj1020_regulatory for current information. CAUTION: Power requirements are based on the country/region where the product is sold. Do not convert operating voltages. This will damage the product and void the product warranty.
Physical specifications Dimensions Weight (2,000-page cartridge installed) ● Width: 370 mm (14.6 inches) ● Depth: 242 mm (9.5 inches) ● Height: 209 mm (8.2 inches) 5.8 kg (12.8 lb) NOTE: Values are current as of April 1, 2004. Values are subject to change without notice. See http://www.hp.com/support/lj1020/ for current information.
Printer capacities and ratings Print speed 14 ppm for A4 media and 15 ppm for letter media ● First page out in as low as 10 seconds Main input tray capacity 150 sheets of regular weight 75 g/m2 (20 lb) paper Priority feed slot capacity 1 sheet of media up to 163 g/m2 (43 lb) Top (face down) output bin capacity 100 sheets of regular weight 75 g/m2 (20 lb) paper Minimum paper size 76 x 127 mm (3 x 5 inches) Maximum paper size 216 x 356 mm (8.
Memory specifications Base memory 76 Appendix A Printer specifications 2 MB RAM ENWW
B ENWW Regulatory information 77
FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Declaration of Conformity statement Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: Hewlett-Packard Company 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares that the product Product Name: HP LaserJet 1020 Regulatory Model 3): Product Options: BOISB-0207-00 ALL conforms to the following Product Specifications: Safety: IEC 60950:2001-1 / EN 60950:2001-1 IEC 60825-1:1993 +A1:1997 +A2:2001 / EN 60825-1:1994 +A11:1996 +A2:2001
Regulatory statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
VARO ! Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen. VARNING ! Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser.
Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O3).
properly, processing them to recover plastics and metals for new products and diverting millions of tons of waste from landfills. Since this cartridge is being recycled and used in new materials, it will not be returned to you. Thank you for being environmentally responsible! NOTE: Use the return label to return original HP LaserJet print cartridges only. Please do not use this label for HP inkjet cartridges, non-HP cartridges, refilled or remanufactured cartridges or warranty returns.
Non-U.S. returns To participate in HP Planet Partners return and recycling program, just follow the simple directions in the recycling guide (found inside the packaging of your new product supply item) or visit www.hp.com/ recycle. Select your country/region for information on how to return your HP LaserJet printing supplies. Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide.
● HP’s end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizenship/environment.
Material safety data sheet Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by contacting the HP website at: http://www.hp.com/go/msds or http://www.hp.com/ hpinfo/community/environment/productinfo/safety.
C ENWW Warranty and licensing 87
Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet 1020 printer One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
Hewlett-Packard software license agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with Hewlett-Packard. License Grant. Hewlett-Packard grants you a license to use one copy of the Software.
Print cartridge limited warranty This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.
D HP parts and accessories This appendix provides information on the following topics: ENWW ● Ordering supplies ● Using HP print cartridges 91
Ordering supplies You can increase the printer's capabilities with optional accessories and supplies. Use accessories and supplies specifically designed for the HP LaserJet 1020 printer to ensure optimum performance. Table D-1 Ordering information Printing supplies Print cartridges for the HP LaserJet 1020 printer Item Description or use Order number HP Multipurpose paper HP brand paper for a variety of uses (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S., call 800-471-4701.
Using HP print cartridges The following sections provide information about HP print cartridges and instructions for redistributing toner and changing the print cartridge. HP policy on non-HP print cartridges Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new, refilled, or remanufactured. Since they are not HP products, Hewlett-Packard cannot influence their design or control their quality.
94 Appendix D HP parts and accessories ENWW
E Service and support This appendix provides information on the following topics: ENWW ● Availability of support and service ● Guidelines for repacking the printer ● How to contact HP 95
Availability of support and service Around the world, HP provides a variety of service and support options for purchase. Availability of these programs will vary depending upon your location. Customer self-repair warranty service HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement.
Guidelines for repacking the printer Use the following guidelines when repacking the printer: ● Remove and keep the print cartridge. If the print cartridge is left in the printer, severe damage to the printer may occur. CAUTION: To prevent damage to the print cartridge, store the print cartridge in its original packing material, or store it so that it is not exposed to light. ENWW ● If possible, use the original shipping container and packing material.
How to contact HP If you need to contact HP for service or support, use one of the following links: 98 ● http://www.hp.com/support/lj1020/ ● http://www.hp.
Index A accessories, ordering 2 acoustic specifications 73 Attention light 4 B batteries included 84 blank pages 60 booklets, printing 35 C Canadian DOC regulations 80 canceling a print job 15 cardstock guidelines for using 20 printing 31 cartridges recycling 82 changing pickup roller 43 print cartridge 2 separation pad 47 choosing media 6 paper 6 cleaning media path 41 pickup roller 46 print cartridge area 40 printer 32 clearing jams 57 configuration, HP LaserJet 1020 printer 3 conserving toner 63 conside
Material Safety Data Sheet (MSDS) 84, 86 media clearing jams 57 guidelines for use 18 loading 24 optimizing print quality for media types 16 printing custom-size media 31 printing manually 14 recommended 22 selecting 6 supported sizes 11 types that might damage the printer 22 types to avoid 22 media guides main input tray 6 priority feed slot 6 media paths cleaning 41 main input tray 6 output bin 6 overview 6 priority feed slot 6 mercury-free product 84 missing graphics 60 missing text 60 multiple pages, pr
S safety statements 80 saving toner 63 selecting media 6 paper 6 separation pad changing 47 service contacting HP 65 settings changing default settings for Windows 9 changing for current software only 9 settings, print quality 16 size, media 11 slot priority feed 4 software installing 8 printer drivers, Windows 8 problems 55 sites for download 2 software license agreement 89 supported operating systems 8 specifications capacities and ratings 6 electrical and acoustic 73 environmental 72 memory 76 physical 7
102 Index ENWW
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