HP LaserJet 4000, 4000 T, 4000 N, and 4000 TN Printers English Quick Reference Guide Printed on Recycled Paper Copyright© 1997, 1998 Hewlett-Packard Co. Printed in Singapore Manual Part No.
Quick Reference Guide HP LaserJet 4000, 4000 T, 4000 N, and 4000 TN Printers
© Copyright Hewlett-Packard Company 1997, 1998 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Publication number C4118-91111 First edition, February 1998 Trademark Credits Adobe, PostScript, and Adobe Photoshop are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions. Arial, Monotype, and Times New Roman are U.S. registered trademarks of the Monotype Corporation.
Contents Control Panel .................................................. 1 To Change a Control Panel Setting ................. 1 To Check the Printer's Configuration ............... 2 To Print a Menu Map ................................ 2 To Print a Configuration Page .................. 2 To Print a PCL or PS Font List ................. 2 Common Printer Messages.............................. 3 Printing Tasks ................................................ 6 Manually Feeding Paper from Tray 1 .............
Contents (continued) Paper Jams ................................................... 13 Locations ........................................................ 13 Input Tray Areas ..................................... 13 Optional Envelope Feeder ...................... 14 Top Cover Area ...................................... 15 Output Areas........................................... 15 Optional Duplexer ................................... 16 Solving Repeated Paper Jams.......................
Control Panel Printer is online Processing information Action is required– see display Places printer online or offline, resumes printing, and exits menus 2-line display Ready Go Menu Item Data – Value + Attention Cancel Job Select Cancels current print job Cycles through menus Cycles through selected menu's items Cycles through selected menu item's values Saves selected control panel setting To Change a Control Panel Setting: 1 2 3 4 5 Press [Menu] until the desired menu appears.
To Check the Printer's Configuration: From the printer, you can print the following information pages, which give details about the printer and its configuration: • Menu Map • Configuration Page • PCL or PS Font List To Print a Menu Map: 1 Press [Menu] until INFORMATION MENU appears. 2 Press [Item] until PRINT MENU MAP appears. 3 Press [Select] to print the menu map. To Print a Configuration Page: 1 Press [Menu] until INFORMATION MENU appears. 2 Press [Item] until PRINT CONFIGURATION appears.
Common Printer Messages Message Explanation ACCESS DENIED MENUS LOCKED The control panel function you are trying to access has been locked. See your network adminstrator. ENV FEEDER LOAD [TYPE] [SIZE] Load the requested envelope type and size into the envelope feeder. Make sure the envelope size and type are set correctly from the Paper Handling Menu in the control panel. Press [Go] if the desired envelope is already loaded in the feeder. Press [-Value+] to scroll through the available types and sizes.
Message Explanation TRAY X LOAD [TYPE] [SIZE] Load the requested paper into the specified tray (X). Ensure that the trays are correctly adjusted for size. The tray type settings (and size for Tray 1) must be set from the printer’s control panel. If you are trying to print from the optional 500sheet tray, be sure to set the paper size dial.
Message Explanation 41.3 UNEXPECTED PAPER SIZE The paper size you are trying to print is not the same as the settings for the tray. Make sure that all trays are correctly adjusted for size. (The printer will continue trying to print the job until size settings are correct.) If you are trying to print from Tray 1, make sure the printer’s control panel setting for paper size is correctly configured.
Printing Tasks Manually Feeding Paper from Tray 1 The Manual Feed feature allows you to print on special paper from Tray 1, such as envelopes or letterhead. If Manual Feed is selected, the printer will print only from Tray 1. Select Manual Feed through the software or printer driver. Manual Feed can also be enabled from the Paper Handling Menu in the printer’s control panel. When Manual Feed is selected, if TRAY 1 MODE=FIRST the printer automatically prints (if paper is in the tray).
Selecting the Output Bin Top Output Bin Use top output bin when printing: • over 50 sheets of paper, continuously • transparencies Rear Output Bin Opening the rear output bin might improve output quality with the following: • envelopes • postcards • labels • heavy paper • small custom-size paper Loading Tray 1 Note To avoid paper jams, do not load trays while the printer is printing.
Loading Tray 2 (4000/4000 N) EN Printing Tasks - 8
Loading Trays 2 and 3 (4000 T/4000 TN) Paper Orientation EN Printing Tasks - 9
Loading Optional 500-Sheet Tray EN Printing Tasks - 10
Loading Envelopes in the Envelope Feeder EN Printing Tasks - 11
Special Paper in Tray 1 Envelopes Transparencies Letterhead/ Pre-punched Labels Card Stock/ Custom Sizes EN Special Paper in Tray 1 - 12
Paper Jams Locations Output areas (top and rear) Optional duplexer Top cover area Input tray area (optional envelope feeder) Input tray areas Input Tray Areas EN Paper Jams - 13
Optional Envelope Feeder EN Paper Jams - 14
Top Cover Area EN Output Areas Paper Jams - 15
Optional Duplexer EN Paper Jams - 16
Solving Repeated Paper Jams If paper jams occur frequently, try the following: • Check all the paper jam locations. A piece of paper might be stuck somewhere in the printer. • Check that paper is correctly loaded in the trays, that the trays are correctly adjusted for the loaded paper size, and that the trays are not overfilled. • Check that all trays and paper handling accessories are completely inserted into the printer. (If a tray is opened during a print job, this might cause a paper jam.
Solving Repeated Paper Jams (continued) • Do not use paper that has already been used in a printer or copier. (Do not print on both sides of envelopes, transparencies, or labels.) • Check that the power supplied to the printer is steady, and meets printer specifications. • Clean the printer. • Perform routine printer maintenance. Order the Printer Maintenance Kit. See the user’s guide for the printer.
Output Quality Problems Examples Light Print or Fade Specks (front or back) Dropouts Lines Gray Background Toner Smear Loose Toner Repeating Defects Misformed Characters Page Skew Curl or Wave Wrinkles or Creases EN Output Quality Problems - 19
✓ ✓ ✓ Wrinkles or Creases Page Skew ✓ ✓ ✓ Curl or Wave Misformed Characters Loose Toner Repeating Defects Toner Smear Lines Gray Background Specks Dropouts Light Print or Fade Troubleshooting Steps Troubleshooting Steps (Follow the steps in the order they are listed.) ✓ 1. ✓ ✓ 2. Clean the inside of the printer or use the printer’s cleaning page. ✓ 3. Make sure EconoMode is off. ✓ ✓ 4. ✓ ✓ ✓1 ✓ ✓1 ✓1 ✓ ✓ ✓ ✓1 ✓ ✓ ✓ 5. ✓ ✓ 6.
✓ ✓ Wrinkles or Creases Page Skew Curl or Wave Misformed Characters Loose Toner Repeating Defects Toner Smear Lines Gray Background Specks Dropouts Light Print or Fade Troubleshooting Steps (Continued) Troubleshooting Steps (Follow the steps in the order they are listed.) 10. Change the fuser mode setting to High or choose rough paper type from the printer driver. ✓ 11. Redistribute the toner in the toner cartridge. ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ 12. Install a new HP toner cartridge.
Continue Printing When Toner Is Low Caution To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
Resetting the Printer You can reset the printer by selecting the reset items in the Resets Menu. Use this menu with caution. You can lose buffered page data or printer configuration settings when you select these items. Only reset the printer under the following circumstances: • You want to restore the printer's default settings. • Communication between the printer and computer has been interrupted. • You are using both the serial and parallel I/O ports, and one of the ports is having problems.
Item Explanation RESET ACTIVE I/O This item performs a simple reset and clears the CHANNEL input and output buffers (for the active I/Os only). The DATA RECEIVED message may display on the printer control panel. RESET ALL I/O CHANNELS EN This item performs a simple reset and clears the input and output buffers for all I/Os.
Paper Sizes Supported Tray 1 Dimensions Minimum Size (custom) 3 by 5 in (76 by 127 mm) Maximum Size 8.5 by 14 in (216 by 356 mm) Transparency Labels Envelopes EN Same as minimum and maximum paper sizes listed above. Weight Capacity 16 to 53 lb (60 to 199 g/m2) 100 sheets of 20 lb (75 g/m2) paper Thickness: 0.0039 in to 0.0045 in (0.099 to 0.114 mm) 75 transparencies Thickness: 0.005 in to 0.007 in (0.127 mm to 0.
Paper Sizes Supported (continued) Tray 2 (4000/4000 N) Letter Dimensions Capacity 8.5 by 11 in (216 by 279 mm) A4 8.3 by 11.7 in (210 by 297 mm) Executive 7.3 by 10.5 in (191 by 267 mm) Legal 8.5 by 14 in (216 by 356 mm) B5 (ISO) 6.9 by 9.9 (176 by 250 mm) B5 (JIS) 7.2 by 10 (182 by 257 mm) A5 5.8 by 8.
Paper Sizes Supported (continued) Trays 2 and 3 (4000 T/4000 TN) Letter A4 Legal Optional 500-Sheet Tray Letter Dimensions 8.5 by 11 in (216 by 279 mm) 8.3 by 11.7 in (210 by 297 mm) Capacity 250 sheets of 20 lb (75 g/m2) paper 16 to 28 lb 50-100 (60 to 105 g/m2) transparencies 8.5 by 14 in (216 by 356 mm) Dimensions 8.5 by 11 in (216 by 279 mm) A4 8.3 by 11.7 in (210 by 297 mm) Executive 7.3 by 10.
Paper Sizes Supported (continued) Optional 500-Sheet Tray (continued) Dimensions Legal 8.5 by 14 in (216 by 356 mm) B5 (ISO) 6.9 by 9.9 (176 by 250 mm) B5 (JIS) 7.2 by 10 (182 by 257 mm) A5 5.8 by 8.2 in (148 by 210 mm) Custom Weight Capacity 500 sheets of 20 lb (75 g/m2) paper 16 to 28 lb 50-100 (60 to 105 g/m2) transparencies 5.8 by 8.2 to 8.5 by 14 in (149 by 210 to 216 by 356 mm) For More Information • See the user's guide for the printer.
HP LaserJet 4000, 4000 T, 4000 N, and 4000 TN Printers English Quick Reference Guide Printed on Recycled Paper Copyright© 1997, 1998 Hewlett-Packard Co. Printed in Singapore Manual Part No.
