Manual Part No. C4118-91060 Printed on at least 50%Total Recycled Fiber with at least 10% Post-Consumer Paper *C4118-91060* *C4118-91060* C4118-91060 HP LaserJet 4000, 4000 T, 4000 N, and 4000 TN Printers User's Guide Copyright© 1997 Hewlett-Packard Co.
HP LaserJet 4000, 4000 T, 4000 N, and 4000 TN Printers User's Guide
© Copyright Hewlett-Packard Company 1997 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Publication number C4118-91060 First Edition, October 1997 Warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information.
Take a look at all that HP Support has to offer! Thank you for your purchase. Along with your product, you receive a variety of support services from Hewlett-Packard and our support partners that are designed to give you the results you need, quickly and professionally.
HP Support (Continued) HP Service Agreements: Call (1) (800) 446-0522 (U.S.) or (1) (800) 268-1221 (Canada). HP FIRST: HP FIRST Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product. Call from any touch-tone phone and request up to three documents per call. These documents will be sent to the fax of your choice.
Customer Support Options Worldwide The service and support chapter of this user’s guide contains worldwide sales and service addresses and phone numbers for countries or regions not listed here. Call (1) (208) 323-2551 Monday through Friday from 6 am to 6 pm (Mountain Time) free Customer Support and Product Repair Assistance for of charge during the warranty period. However, your standard long-distance phone the U.S. and Canada: charges still apply.
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Contents 1 Printer Basics Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Printer Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Printer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Printer Parts and Locations . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Accessories and Supplies . . . . . . .
3 Printer Maintenance Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Managing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . 56 HP Policy on Non-HP Toner Cartridges . . . . . . . . . . . . . . . 56 Toner Cartridge Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Toner Cartridge Life Expectancy . . . . . . . . . . . . . . . . . . . . . 56 Continue Printing When Toner is Low . . . . . . . . . . . . . . . . .
A Specifications Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Supported Sizes and Weights of Paper . . . . . . . . . . . . . . A-3 Supported Types of Paper . . . . . . . . . . . . . . . . . . . . . . . . A-5 Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8 Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E Regulatory Information FCC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environmental Product Stewardship . . . . . . . . . . . . . . . . . . . . Protecting the Environment . . . . . . . . . . . . . . . . . . . . . . . . Toner Material Safety Data Sheet . . . . . . . . . . . . . . . . . . . Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . Safety Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Printer Basics Overview Congratulations on your purchase of an HP LaserJet 4000 series printer. If you have not done so, see the getting started guide provided with the printer for setup instructions. Now that the printer is set up and ready to use, take a few moments to get to know the printer. This chapter introduces the following: • Features and benefits of the printer. • Important printer parts and locations. • Accessories and supplies available for the printer.
Printer Features and Benefits Speed and Throughput • Instant-on fuser prints the first page in 12 seconds • Prints letter-size paper 17 pages per minute (ppm) or A4-size • paper 16 ppm 100-MHz RISC processor enhances throughput Resolution • FastRes 1200 for fast, high quality image printing • ProRes 1200 for best print quality • Up to 220 levels of gray for smooth, photo-like images • New HP precision toner for clear, sharp output Paper Handling • Handles up to 600 sheets of paper • Prints a wide range
Printer Information Configurations This printer is available in four configurations, as described below. HP LaserJet 4000 The HP LaserJet 4000 comes standard with 4 MB RAM and one 500-sheet tray. HP LaserJet 4000 N The HP LaserJet 4000 N comes standard with 8 MB RAM, an HP JetDirect print server card for connecting to a network, and one 500-sheet tray. HP LaserJet 4000 T The HP LaserJet 4000 T comes standard with 4 MB RAM and two 250-sheet trays.
Printer Parts and Locations Top output bin Top cover Control panel Additional memory can be installed here. Tray 1 (100-sheet, with extension) Power switch Tray numbers Paper level indicator Tray 2 (500-sheet, closed) (HP LaserJet 4000/4000 N printers shown.) Serial and model numbers (inside cover) Rear output bin (straight-through paper path) Serial and accessory interface connectors Memory, network, or I/O (More than one can be installed.
Accessories and Supplies You can increase the capabilities of the printer with optional accessories and supplies. Use accessories and supplies specifically designed for the printer to ensure optimum performance. Note The printer supports two enhanced input/output (EIO) cards. Other accessories and options are available. For ordering information, see the following page. Suggested Accessories Use the following accessories to optimize the printer.
Ordering Information Use only accessories specifically designed for this printer. To order an accessory, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user’s guide.) Printing Supplies Paper Handling Ordering Information 6 Item Description or Use Part Number 500-Sheet Paper Feeder and Tray Paper feeder and one 500-sheet tray. C4124A Envelope Feeder Automatically feeds up to 75 envelopes.
Cable and Interface Accessories Memory, Fonts, and Mass Storage Ordering Information (Continued) EN Item Description or Use Part Number Dual In-line Memory Module (DIMM) Boosts the ability of the printer to handle large print jobs (maximum 100 MB with HP brand DIMMs): EDO DIMMs 4 MB 8 MB 16 MB C4135A C4136A C4137A SDRAM DIMMs 4 MB 8 MB 16 MB 32 MB C4140A C4141A C4142A C4143A Flash DIMM Font DIMM Permanent storage for fonts and forms: 2 MB 4 MB C4286A C4287A 8 MB Asian MROM: traditional Ch
Documentation Ordering Information (Continued) 8 Item Description or Use Part Number HP LaserJet Printer Family Paper Specification Guide A guide to using paper and other print media with HP LaserJet printers. 5010-6394 PCL 5/PJL Technical Reference Documentation Package A guide to using printer commands with HP LaserJet printers. 5021-0330 HP LaserJet 4000, 4000 T, 4000 N, and 4000 TN Printers User’s Guide An additional copy of this user’s guide.
Control Panel Layout The printer’s control panel consists of the following: 2-line display 4'#&; Go Ready Menu Data Item Attention – Value + Cancel Job Figure 3 Select Control Panel Layout Control Panel Lights EN Light Indication Ready The printer is ready to print. Data The printer is processing information. Attention Action is required. See the control panel display.
Control Panel Keys Key Function [Go] • Places the printer either online or offline. • Prints any data residing in the printer’s buffer. • Allows the printer to resume printing after being offline. Clears most printer messages and places the printer online. • Allows the printer to continue printing with an error message such as 64#; Z .1#& =6;2'? =5+<'? or 70':2'%6'& 2#2'4 5+<'.
Control Panel Menus For a complete list of control panel items and possible values, see page B-1. Press [Menu] for access to all control panel menus. When additional trays or other accessories are installed in the printer, new menu items automatically appear. To change a control panel setting: 1 2 3 4 Press [Menu] until the desired menu appears. Press [Item] until the desired item appears. Press [- Value +] until the desired setting appears. Press [Select] to save the selection.
Printer Software The printer comes with helpful software on a compact disc. See the getting started guide for installation instructions. Check the ReadMe file provided on the compact disc for additional software included and supported languages.
Printer Drivers Printer drivers access the printer features and allow the computer to communicate with the printer (via a printer language). Note Check the ReadMe file provided on the compact disc for additional software included and supported languages. Certain printer features are available only from the PCL 6 driver. See the printer software help for availability of features. Drivers Included with the Printer The following printer drivers are included with the printer.
Additional Drivers You can obtain the following printer drivers by downloading them from the Internet, or by requesting them from an HP-authorized service or support provider. (See the HP Support pages at the front of this user’s guide.) • OS/2 PCL/PCL 6 printer driver* • OS/2 PS printer driver* • WordPerfect 5.1 printer driver • Windows NT 3.51 PCL 5e printer driver *The OS/2 drivers are also available from IBM, and are packaged with OS/2.
Software for Windows Use the Typical Install or Custom Install option to install the HP software. (This includes several printer drivers. For more information, see page 13.) Note Network Administrators: If the printer is attached to a network, before you can print, the printer must be configured for that network using HP JetAdmin or similar network software. (See the getting started guide.
Choose the Right Printer Driver for Your Needs Choose a printer driver based on the way you use the printer. • Use the PCL 6 driver to take full advantage of the printer’s features. Unless backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended. • Use the PCL 5e driver if you want print results to look comparable to those from older printers. Certain features are not available in this driver.
HP ToolBox Access HP ToolBox from a printer icon on the desktop in Windows 3.1x or on the Windows 95 and Windows NT 4.0 Taskbar. HP ToolBox provides one-step access to the current status of the printer and a list of all available features, including the following: • printer status • “How Do I...” help • utilities From HP ToolBox you can launch utilities such as HP JobMonitor. If you choose not to use HP ToolBox, it can be disabled. See the printer software help.
HP JetSend Communications Technology HP JetSend can be installed through an installer on the compact disc. HP JetSend is a new technology from Hewlett-Packard that allows network devices to communicate with each other directly. Devices which contain the HP JetSend technology can exchange information directly with other devices connected via the Internet or intranet. Sending devices can include scanners and computers. Receiving devices can include printers and computers.
Software for Macintosh Computers PostScript Printer Description Files (PPDs) PPDs, in combination with the LaserWriter driver, access the printer features and allow the computer to communicate with the printer. An installation program for the PPDs and other software is provided on the compact disc. Use the LaserWriter printer driver that comes with the computer. (The LaserWriter driver is also available from Apple.
Software for Networks HP JetAdmin HP JetAdmin should be installed only on the network administrator’s computer. HP JetAdmin can be accessed by clicking the Start button (point to Settings, and then click Control Panel) in Windows 95 and Windows NT 4.0 or from the HP LaserJet program group folder. Use HP JetAdmin to do the following: • Install, configure, and manage printers on a network that are • connected with a JetDirect print server. Perform in-depth diagnostics on the printer and network.
HP Web JetAdmin This web-based HP JetAdmin software should be installed on a web server. The following systems are supported: • Windows NT • HP-UX* • OS/2* *The software for these systems is not included on the compact disc with the printer, but is available from the Internet. If you do not have access to the Internet, see the HP Support pages at the front of this user’s guide to obtain this software.
22 Chapter 1: Printer Basics EN
2 Printing Tasks Overview This chapter presents basic printing tasks, such as: • Selecting the output bin. • Loading the trays. • Printing on both sides of paper with the optional duplexer. • Printing on special paper, such as letterhead and envelopes, (including automatically feeding envelopes with the optional envelope feeder). This chapter also introduces some advanced printing tasks, to help you take full advantage of the printer’s features.
Selecting the Output Bin The printer has two output locations: the rear output bin and the top output bin. To use the top output bin, be sure the rear output bin is closed. To use the rear output bin, open it. • If paper coming out of the top output bin has problems, such as excessive curl, try printing to the rear output bin. • To avoid paper jams, do not open or close the rear output bin while the printer is printing.
Printing to the Rear Output Bin The printer always prints to the rear output bin if it is open. Paper comes out of the printer face-up, with the last page on top. To open the rear output bin, grasp the handle at the top of the bin. Pull the bin down, and slide out the extension. Printing from Tray 1 to the rear output bin provides the straightest paper path.
Loading Tray 1 Note To avoid paper jams, do not load trays while the printer is printing. Tray 1 is a multi-purpose tray that holds a variety of paper, including up to 100 sheets of paper, 10 envelopes, or 20 index cards. The printer might pull paper from Tray 1 first. To change this, see page 50. For supported sizes of paper, see page A-3. 1 Open Tray 1. 2 Pull out the tray extension. 3 Set the side guides to the desired width. 4 Load Tray 1.
Loading Tray 2 (4000/4000 N) Tray 2 is a 500-sheet tray. The optional 500-sheet tray is adjusted differently (page 29). (Tray 2 and the optional 500-sheet tray can be interchanged in the printer.) Tray 2 adjusts for letter, A4, and legal sizes; these adjustments affect printer performance. Lock Note To avoid paper jams, do not load trays while the printer is printing. 1 Pull the tray completely out of the printer.
Loading Trays 2 and 3 (4000 T/4000 TN) Trays 2 and 3 are 250-sheet trays. For supported sizes of paper, see page A-4. Choose A5 and B5 ISO as custom sizes in the printer driver for these trays (page 45). Note To avoid paper jams, do not load trays while the printer is printing. 1 Pull the tray completely out of the printer. 2 If the tray is not already set to the desired paper size, snap the left and right guides into place to match the width of the paper.
Loading the Optional 500-Sheet Tray The optional 500-sheet tray is Tray 3 for the HP LaserJet 4000/4000 N printers, or Tray 4 for the HP LaserJet 4000 T/ 4000 TN printers. This tray is adjusted differently than Tray 2 (page 27). Tray 2 and the optional 500-sheet tray can be interchanged in the printer. For supported sizes of paper, see page A-4. Note To avoid paper jams, do not load trays while the printer is printing. 1 Pull the tray completely out of the printer.
6 Set the dial on the side of the tray so the printer will read the correct size of paper. An error message will appear in the control panel display if the dial is not set properly. Note Setting the dial adjusts the printer’s sensors. It does not adjust the guides inside the tray. 7 Gently slide the tray into the printer. To print by type and size of paper, see page 52.
Printing Both Sides of Paper (Optional Duplexer) The printer can automatically print on both sides of paper with an optional duplex printing accessory (duplexer). This is called duplexing. Note See the documentation included with the duplexer for complete installation and setup instructions. Duplexing might require additional memory (page C-1). The duplexer supports sizes from B5 JIS (7.2 by 10 inches or 182 by 257 mm) to legal (8.5 by 14 inches or 216 by 356 mm).
Guidelines for Printing Both Sides of Paper Caution Do not print on both sides of labels, transparencies, envelopes, or paper heavier than 28 lb (105 g/m2). Damage to the printer and paper jamming might result. WARNING! To avoid personal injury and damage to the printer, do not lift the printer with the duplexer installed. Before relocating the printer, separate the duplexer and optional trays from the printer. • You might need to configure the printer driver to recognize the • • • 32 duplexer.
Paper Orientation for Printing Both Sides of Paper The duplexer prints the second side of paper first, so paper such as letterhead and preprinted paper needs to be oriented as shown in Figure 8. Figure 8 Paper Orientation for Printing Both Sides of Paper For Tray 1, load the first side facing down and the top toward you. For all other trays, load the first side facing up and the top toward the printer.
Layout Options for Printing Both Sides of Paper The four print orientation options are shown below. These options can be selected from the printer driver or from the printer’s control panel (set $+0&+0) from the Paper Handling Menu and 14+'06#6+10 from the Printing Menu). 1. Long-edge portrait 2. Long-edge landscape 3. Short-edge portrait 4. Short-edge landscape Figure 9 Layout Options for Printing Both Sides of Paper 1.
Printing Special Paper Special paper includes letterhead, prepunched (including 3-hole punched), envelopes, labels, transparencies, and custom-size paper. Printing Letterhead, Prepunched, or Preprinted Paper When printing letterhead, prepunched, or preprinted paper, it is important to load the trays with the correct orientation. Note Paper orientation is different when you print with an optional duplexer (page 33).
Paper Orientation For Tray 1, load paper with the side-to-be-printed facing up, and the top, short edge toward the printer. Figure 10 Paper Orientation for Tray 1 For all other trays, load paper with the side-to-be-printed facing down, and the top edge toward you.
Printing Envelopes With the optional envelope feeder, the printer will automatically feed up to 75 envelopes. To order an envelope feeder, see page 6. To print with the envelope feeder, see page 39. Many types of envelopes can be printed from Tray 1. (Up to 10 can be stacked in the tray.) Printing performance depends on the construction of the envelope. Always test a few sample envelopes before purchasing a large quantity. • Set margins at least 0.6 inch (15 mm) from the edge of the • envelope.
Loading Envelopes in Tray 1 1 Open Tray 1, but do not pull out the extension. (Envelopes feed best without the extension.) 2 Open the rear output bin and pull out the tray extension. (This reduces envelope curl and wrinkling.) 3 Load up to 10 envelopes in the center of Tray 1 with the side-to-be-printed facing up, and the postage-end toward the printer. Slide the envelopes into the printer as far as they will go without forcing them.
Feeding Envelopes Automatically (Optional Envelope Feeder) With the optional envelope feeder, the printer will automatically feed up to 75 envelopes. To print envelopes without an envelope feeder, see page 37. Note See the documentation included with the envelope feeder for complete installation and setup instructions. You might need to configure the printer driver to recognize the envelope feeder. See the printer software help for details.
Inserting and Removing the Envelope Feeder 1 Open Tray 1. 2 Open the access door on the right, front corner of the printer, inside Tray 1. 3 Remove the plastic cover from the printer. (Replace the cover when the envelope feeder is not attached.) 4 Insert the envelope feeder into the printer as far as it will go. (The connector on the top right side of the envelope feeder fits into the plug in the printer.) Pull gently on the envelope feeder to be sure that it is securely in place.
Loading Envelopes in the Envelope Feeder Note Print only on envelopes approved for use in the printer (page 37 and page A-9). 1 Fold down the tray extension. Lift the envelope weight. 2 Squeeze the release lever on the left envelope guide and slide the guides apart. 3 Load envelopes into the envelope feeder with the side-to-be-printed facing up, and the postage end toward the printer. Push the envelopes into the envelope feeder as far as they will go without forcing them.
Printing Labels Use only labels recommended for use in laser printers. Make sure that labels meet the specifications for the input tray you use (page A-8). Do: • Print a stack of 50 labels from Tray 1 or a stack of 50 to 100 labels • • from other trays. Load labels in Tray 1 with the side-to-be-printed facing up, and the top, short edge toward the printer. For orientation in other trays, see Figure 11 on page 36. Try opening the rear output bin (page 25) to prevent curl and other problems.
Do not: Caution Failure to follow these instructions can damage the printer. • Do not load the trays to capacity because labels are heavier than paper. • Do not use labels that are separating from the backing sheet, • • • EN wrinkled, or damaged in any way. Do not use labels that have the backing sheet exposed. (Labels must cover the entire backing sheet with no exposed spaces.) Do not feed a sheet of labels through the printer more than once.
Printing Transparencies Use only transparencies recommended for use in laser printers. For transparency specifications, see page A-8. • Load transparencies face up in Tray 1 with the top toward the • • • printer. A stack of 50 to 100 transparencies can be printed from other trays. Because transparencies are heavier than paper, do not load the other trays to capacity. For orientation in other trays, see Figure 11 on page 36.
Printing Cards, Custom-Size and Heavy Paper Custom-size paper can be printed from Tray 1 or the optional 500-sheet tray. For paper specifications, see page A-2. Note Choose A5 and B5 (ISO) as custom sizes in the printer driver for Tray 2 and Tray 3 (HP LaserJet 4000 T/4000 TN printers) and the optional 500-sheet tray. Settings for these sizes are marked in the tray, but custom settings must be selected in the software and from the printer’s control panel.
Guidelines for Printing Custom-Size Paper • Do not attempt to print on paper smaller than 3 inches (76 mm) • wide or 5 inches (127 mm) long. Set page margins at least .17 inch (4.23 mm) away from the edges. Setting Custom Paper Sizes When custom paper is loaded, size settings need to be selected from the software application (the preferred method), the printer driver, or from the printer’s control panel. Note Settings in the printer driver and software application override control panel settings.
If the settings are not available from the software, set the custom paper size from the control panel: 1 From the Printing Menu set %10(+)74' %7561/ 2#2'4 ;'5. 2 From the Printing Menu, select inches or millimeters as the unit of measurement. 3 From the Printing Menu, set the X dimension (the front edge of the paper) as shown in Figure 15. X can be 3 to 8.5 inches (76 to 216 mm). 4 Set the Y dimension (the side edge of the paper) as shown in Figure 15. Y can be 5 to 14 inches (127 to 356 mm).
Advanced Printing Tasks This section will help you take full advantage of the printer’s features. These tasks are “advanced” because they require you to change settings from the printer’s control panel or the printer driver. Using Features in the Printer Driver When you print from a software application, many of the printer’s features are available from the printer driver. To access Windows printer drivers, see page 15. Note HP PCL 5e, PCL 6, PS, and Macintosh drivers are slightly different.
Printing the First Page on Different Paper From the PCL 6 printer driver, you can choose to print the first page of a document on different paper than the rest of the pages. Look for “Use different paper for first page” in the printer driver. Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper. This feature is available in some printer drivers, and provides a cost-effective way to print draft pages.
Customizing Tray 1 Operation Customize Tray 1 to fit your printing needs. The printer can be set to print from Tray 1 as long as it is loaded, or to print only from Tray 1 if the type of paper loaded is specifically requested. Set 64#; /1&' (+456 or 64#; /1&' %#55'66' from the Paper Handling Menu in the printer’s control panel. (Print speed might be slightly slower when printing from Tray 1 when 64#; /1&' (+456.
Manually Feeding Paper from Tray 1 The Manual Feed feature allows you to print on special paper from Tray 1, such as envelopes or letterhead. If Manual Feed is selected, the printer will print only from Tray 1. Select Manual Feed through the software or printer driver. Manual Feed can also be enabled from the Paper Handling Menu in the printer’s control panel. Note EN When Manual Feed is selected, if 64#; /1&' (+456 the printer automatically prints (if paper is in the tray).
Printing by Type and Size of Paper You can configure the printer to select paper by type (such as plain or letterhead) and size (such as letter or A4), as opposed to source (a paper tray). Benefits of Printing by Type and Size of Paper If you frequently use several different kinds of paper, once trays are set up correctly, you do not have to check which paper is loaded in each tray before you print. This is especially helpful when the printer is shared, and more than one person loads or removes paper.
Note The type and size settings can also be configured from HP JetAdmin for networked printers. See the printer software help. To print by type and size, it might be necessary to unload or close Tray 1, or set 64#; /1&' %#55'66' from the Paper Handling Menu in the printer’s control panel. For more information, see page 50. Settings in the printer driver and software application override control panel settings. (Software application settings override printer driver settings.
54 Chapter 2: Printing Tasks EN
3 Printer Maintenance Overview This chapter explains basic printer maintenance. • Managing the toner cartridge. • Cleaning the printer. Note EN To ensure optimum print quality, the printer will prompt you to have routine maintenance performed every 150,000 pages. When the 2'4(14/ 24+06'4 /#+06'0#0%' message appears on the control panel, contact an HP-authorized service and support provider to have the maintenance performed. (See the HP Support pages at the front of this user’s guide.
Managing the Toner Cartridge HP Policy on Non-HP Toner Cartridges Hewlett-Packard Company cannot recommend use of non-HP toner cartridges, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. To install a new HP toner cartridge and recycle the used cartridge, follow the instructions included in the toner cartridge box. Toner Cartridge Storage Do not remove the toner cartridge from its package until you are ready to use it.
Continue Printing When Toner is Low When toner is low, the printer’s control panel displays the 610'4 .19 message. • If the 610'4 .19 message displays, but the printer continues • printing, 610'4 .19 is set to %106+07' (the default setting). If the printer stops printing when low toner is detected, 610'4 .19 is set to 5612. To resume printing, press [Go]. The printer will continue to display 610'4 .19 until you replace the toner cartridge. Select 610'4 .19 %106+07' or 610'4 .
Redistributing the Toner (continued) 1 Open the top cover. 2 Remove the toner cartridge from the printer. WARNING! Avoid reaching too far into the printer. The adjacent fusing area might be hot! Caution To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. 3 Rotate the toner cartridge and gently shake it from side to side to redistribute the toner. Note If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water.
Cleaning the Printer To maintain print quality, follow the cleaning procedure (on the following page) every time the toner cartridge is changed, or whenever print quality problems occur. As much as possible, keep the printer free from dust and debris. • Clean the outside of the printer with a slightly water-dampened • Caution cloth. Clean the inside with a dry, lint-free cloth. Do not use ammonia-based cleaners on or around the printer.
Cleaning the Printer Before beginning these steps, turn the printer off and unplug the power cord. 1 Open the top cover and remove the toner cartridge. WARNING! Avoid reaching too far into the printer. The adjacent fusing area might be hot! Caution To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. 2 Wipe any dust or dirt off the paper feed guides (shaded areas) with a dry, lint-free cloth.
Using the Printer Cleaning Page If toner specks appear on the front or back side of your print jobs, follow the procedure below. From the printer’s control panel, do the following: 1 2 3 4 Note Press [Menu] until 24+06 37#.+6; /'07 appears. Press [Item] until %4'#6' %.'#0+0) 2#)' appears. Press [Select] to create the cleaning page. Follow the instructions on the cleaning page to complete the cleaning process.
62 Chapter 3: Printer Maintenance EN
4 Problem Solving Overview This chapter will help you to troubleshoot and solve printer problems. Clear paper jams: Occasionally, paper can jam during printing. This section will help you to locate paper jams, properly clear them from the printer, and solve repeated paper jams. Understand printer messages: Many different messages can appear on the printer’s control panel display. Some messages tell the printer’s current status, such as +0+6+#.+<+0). Other messages require an action, such as %.
Clearing Paper Jams If the printer’s control panel displays a paper jam message, look for paper in the locations indicated in Figure 18, then see the procedure for clearing the paper jam. You might need to look for paper in other locations than indicated in the paper jam message. If the location of the paper jam is not obvious, look first in the top cover area. When clearing paper jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams.
Clearing Jams from the Input Tray Areas Note To remove paper from the Tray 1 area, slowly pull the paper out of the printer. For all other trays, follow the steps below. (See the next page for clearing envelope feeder jams.) 1 Slide the tray out of the printer, and remove any damaged paper from the tray. 2 If the edge of the paper is visible in the feed area, slowly pull the paper down and out of the printer. (Do not pull the paper straight out, or it will tear.
Clearing Jams from the Optional Envelope Feeder 1 Remove any envelopes loaded in the envelope feeder. Lower the envelope weight and lift the tray extension up to close. 2 Press and hold the release button on the left side of the envelope feeder. Grasp both sides of the envelope feeder and carefully pull it out of the printer. 3 Slowly pull any envelopes out of the envelope feeder and the printer. 4 Insert the envelope feeder into the printer as far as it will go.
Clearing Jams from the Top Cover Area 1 Open the top cover and remove the toner cartridge. Caution To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. 2 Use the green handle to lift the paper access plate. 3 Slowly pull the paper out of the printer. Do not tear the paper! Note Avoid spilling loose toner. Using a dry, lint-free cloth, clean any loose toner that might have fallen into the printer.
Clearing Jams from the Output Areas Note If most of the paper is still inside the printer, it is best to remove it through the top cover area. Go to page 67. 1 Open the rear output bin. 2 Grasp both sides of the paper, and slowly pull the paper out of the printer. (There might be loose toner on the paper. Be careful not to spill it on yourself or into the printer.) Note If paper is difficult to remove, try opening the top cover all the way to release pressure on the paper. 3 Close the rear output bin.
Clearing Jams from the Optional Duplexer 1 Open the duplexer’s rear door. 2 Slowly pull any paper out of the duplexer. 3 Open and close the top cover to clear the paper jam message. 4 If the paper jam message persists, remove the duplexer by lifting it slightly and pulling it out of the printer. 5 From the rear of the printer, remove any paper on top of Tray 2. (You might need to reach inside the printer.) Continued on the next page.
6 Slowly pull any paper out of the duplexer. 7 Turn the duplexer over and remove any paper. 8 Insert the duplexer into the printer. 9 Open and close the top cover to clear the paper jam message. If a paper jam message persists, there is still paper in the printer. Look for paper in another location (page 64).
Solving Repeated Paper Jams If paper jams occur frequently, try the following: • Check all the paper jam locations. A piece of paper might be stuck somewhere in the printer. (See page 64.) • Check that paper is correctly loaded in the trays, that the trays are correctly adjusted for the loaded paper size, and that the trays are not overfilled. • Check that all trays and paper handling accessories are completely inserted into the printer. (If a tray is opened during a print job, this might cause a paper jam.
Understanding Printer Messages The following table explains messages that might display on the printer’s control panel. Printer messages and their meanings are listed in alphabetical order, with numbered messages following. If a message persists: • If a message persists requesting that you load a tray, or if a • message indicates that a previous print job is still in the printer’s memory, press [Go] to print or press [Cancel Job] to clear the job from the printer’s memory.
Printer Messages (Continued) Message Explanation or Recommended Action %*'%- +0276 &'8+%' The optional input tray cannot feed paper to the printer because a door or paper guide is open. Check the doors and paper guides. alternates with 2#2'4 2#6* 12'0 2.'#5' %.15' +6 %*15'0 .#0)7#)' 016 #8#+.#$.' A print job requested a printer language that does not exist in the printer. The job will not print and will be cleared from memory.
Printer Messages (Continued) Message Explanation or Recommended Action (.#5* (+.' 12'4#6+10 (#+.'& The requested operation could not be performed. You might have attempted an illegal operation, such as trying to download a file to a non-existent directory. (.#5* (+.' 5;56'/ +5 (7.. Delete files from the flash disk DIMM or add another one. Download or delete files from HP JetAdmin, and download or delete fonts from HP FontSmart. (See the software help for more information.) (.
Printer Messages (Continued) Message Explanation or Recommended Action /'/14; 5'66+0)5 %*#0)'& The printer changed its memory settings because it did not have enough memory to use the previous settings for I/O Buffering and Resource Saving. This usually occurs after removing memory from the printer, adding a duplexer, or adding a printer language. You might want to change memory settings for I/O Buffering and Resource Saving (although default settings are usually best) or add more memory to the printer.
Printer Messages (Continued) Message Explanation or Recommended Action 4#/ &+5- (+.' 5;56'/ +5 (7.. Delete files and then try again, or turn the printer off, and then turn the printer on to delete all files on the device. (Delete files using HP JetAdmin, HP FontSmart, or another software utility. See the software help for more information.) If the message persists, increase the size of the RAM disk. Change the RAM disk size from the Configuration Menu in the printer’s control panel.
Printer Messages (Continued) Message Explanation or Recommended Action 9410) '08'.12' (''&'4 +056#..'& The envelope feeder you are trying to install will not work for this printer. Z 2#2'4 ,#/ =.1%#6+10? Remove jammed paper from the specified location. Open and close the top cover to clear the message. If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider.
Printer Messages (Continued) Message Explanation or Recommended Action 2#4#..'. + 1 $7(('4 18'4(.19 Too much data was sent to the parallel port. Check for a loose cable connection and be sure to use a high-quality cable. (Some non-HP parallel cables might be missing pin connections, or might otherwise not conform to the IEEE-1284 specification.) This error can occur if the driver you are using is not IEEE-1284 compliant. For best results, use an HP driver that came with the printer.
Printer Messages (Continued) Message Explanation or Recommended Action 70':2'%6'& 2#2'4 5+<' The paper size you are trying to print is not the same as the settings for the tray. Make sure that all trays are correctly adjusted for size. (The printer will continue trying to print the job until size settings are correct.) If you are trying to print from Tray 1, make sure the printer’s control panel setting for paper size is correctly configured.
Printer Messages (Continued) Message Explanation or Recommended Action Z[ \\ 24+06'4 '4414 There is a problem with the printer’s memory. The DIMM that caused the error will not be used. Values of Z, [, and \\ are as follows: x = DIMM type 0 = ROM 1 = RAM y = Device location 0 = Internal memory (ROM or RAM) 1 to 3 = DIMM slots 1, 2, or 3 zz = Error number You might need to replace the specified DIMM. Turn the printer off, and then replace the DIMM that caused the error.
Printer Messages (Continued) Message Explanation or Recommended Action Z[ \\ +0276 &'8+%' (#+.74' An error occurred in an external paper handling device. Press [Go] to clear the message. If the message will not clear, turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user’s guide.) alternates with %*'%- %#$.'5 #0& %;%.
Correcting Output Quality Problems Use the examples below to determine which output quality problem you are experiencing, then see the following table to troubleshoot the problem. The examples below depict letter-size paper that has passed through the printer short-edge first.
✓ Wrinkles or Creases ✓ ✓ Curl or Wave ✓ Page Skew ✓ Misformed Characters ✓ Repeating Defects Loose Toner ✓ Toner Smear Gray Background Lines Dropouts Toner Specks Light Print or Fade ✓ ✓ Troubleshooting Steps (Follow the steps in the order they are listed.) 1. Print a few more pages to see if the problem will correct itself. 2. Clean the inside of the printer or use the printer’s cleaning page. ✓ 3. Make sure EconoMode is off in the software and in the control panel.
Determining Printer Problems Troubleshooting Flowchart If the printer is not responding properly, use the flowchart to determine the problem. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. If you cannot resolve the problem after following the suggestions in this user’s guide, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user’s guide.) Macintosh users: For more troubleshooting information, see page 90.
2 Can you print a configuration page? NO A configuration page does not print. YES Go to step 3. Print a configuration page to verify that the printer is feeding paper correctly (page 94). A blank page prints. A message other than 4'#&; or 24+06+0) %10(+)74#6+10 is displayed. Check that all trays are properly Check that the sealing tape is not still Go to page 72. loaded, adjusted, and installed in the in the toner cartridge. (See the getting printer.
3 Can you print from a software application? NO YES Go to step 4 Print a short document from a software application. The job will not print. If the job will not print, and a message is displayed, see page 72. From the computer, check to see if the printer has been paused. If the printer is on a network, check that you are printing to the correct printer.
4 Does the job print as expected? (Continued on the following page.) NO Print is garbled or only a portion of the page prints. Check that you are using the proper printer driver (page 16). The data file sent to the printer might be corrupt. To test, try printing it on another printer (if possible), or try a different file. Check the interface cable connections. Test the cable by trying it on another computer (if possible). Printing stops in the middle of the job. [Cancel Job] might have been pressed.
Does the job print as expected? (continued) YES Go to step 5. NO The print job is not formatted correctly. Pages are not fed correctly or are damaged. Check that you are using the proper printer driver (page 16). Make sure paper is loaded correctly and that the guides are not too tight or too loose against the paper stack. Check the software settings. (See the (See the sections on loading paper, software help.) starting on page 26.) Try a different font. Downloaded resources might have been lost.
5 Does the printer select the proper trays, YES For other problems, check the Contents, the Index, or the printer software help. output locations, and paper handling accessories? NO The printer pulls from the wrong tray. Make sure paper trays are correctly configured for paper size and type (page 52). Print a configuration page to see current tray settings (page 94). Make sure the tray selection (or paper type) in the printer driver or software application is set correctly.
Troubleshooting Flowchart for Macintosh Users 1 Can you print from a software application? NO Go to step 2. Print a short document from a software application. The Macintosh computer is not communicating with the printer. Make sure the printer’s control panel displays 4'#&; (page 84). Make sure the correct printer driver is selected in the Chooser. (There will be a printer icon beside the name.
2 Does the job print as expected? YES For other problems, check the Contents, the Index, the printer software help, or page 84. NO The print job is not sent to the desired printer. Another printer with the same or similar name might have received the print job. Verify that the printer name matches the name selected in the Chooser (page 92). The computer cannot be used while the printer is printing. The print job has incorrect fonts. If you are printing an .
Selecting an Alternate PPD 1 Open the Chooser from the Apple menu. 2 Click the LaserWriter icon. 3 If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located. 4 Click the printer name you want to use in the Select a PostScript Printer box. (Double-clicking will immediately generate the next few steps.) 5 Click Setup... (This button might read Create for first-time setup.) 6 Click Select PPD.... 7 Find the desired PPD in the list and click Select.
Checking the Printer’s Configuration From the printer’s control panel, you can print pages that give details about the printer and its current configuration. The following information pages are described here: • Menu Map • Configuration Page • PCL or PS Font List For a complete list of the printer’s information pages, see the Information Menu in the printer’s control panel (page B-2).
Configuration Page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to verify installation of optional accessories, such as memory (DIMMs), paper trays, and printer languages. Note If an HP JetDirect print server card is installed (HP LaserJet 4000 N/4000 TN printers), a JetDirect configuration page will print out as well. To print a configuration page: 1 Press [Menu] until +0(14/#6+10 /'07 appears. 2 Press [Item] until 24+06 %10(+)74#6+10 appears.
Figure 20 1 Sample Configuration Page Printer Information 2 Installed Personalities and Options Lists the serial number, HP JetSend IP addresses, page counts, and other information for the printer. Lists all printer languages that are installed (such as PCL and PS) and lists options that are installed in each DIMM slot and EIO slot. 3 Event Log Lists the number of entries in the log, the maximum number of entries viewable, and the last three entries.
PCL or PS Font List Use the font lists to see which fonts are currently installed in the printer. (The font lists also show which fonts are resident on an optional hard disk or flash DIMM.) To print a PCL or PS font list: 1 Press [Menu] until +0(14/#6+10 /'07 appears. 2 Press [Item] until 24+06 2%. (106 .+56 or 24+06 25 (106 .+56 appears. 3 Press [Select] to print the font list. The PS font list shows the PS fonts installed, and gives a sample of those fonts.
5 Service and Support Hewlett-Packard Warranty Statement HP PRODUCT HP LaserJet 4000, 4000 N, 4000 T, and 4000 TN printers 1 HP warrants HP hardware, accessories, and supplies against defects in materials and workmanship for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
5 Warranty does not apply to defects resulting from: a improper or inadequate maintenance or calibration, b software, interfacing, parts or supplies not supplied by HP, c unauthorized modification or misuse, d operation outside of the published environmental specifications for the product, or e improper site preparation or maintenance. 6 THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED.
Guidelines for Repacking the Printer • Remove and retain any DIMMs (dual in-line memory modules) • • Caution installed in the printer (page C-2). Remove and retain any optional accessories installed in the printer (such as the duplexer or hard disk). Remove and retain the toner cartridge. To prevent damage to the toner cartridge, store the cartridge in its original packing material, or store it so that it is not exposed to light.
Limited Warranty for Toner Cartridge Life Note The warranty below applies to the toner cartridge that came with this printer. This warranty supersedes all previous warranties (7/19/96). HP toner cartridges are warranted to be free from defects in materials and workmanship until the HP toner is depleted. The warranty covers any defects or malfunctions in a new Hewlett-Packard toner cartridge.
Service Information Form WHO IS RETURNING THE EQUIPMENT? Date: Person to contact: Phone: ( ) Alternate contact: Phone: ( ) Return shipping address: Special shipping instructions: WHAT IS BEING SENT? Model name: Model number: Serial number: Please attach any relevant print-outs when returning equipment. DO NOT ship accessories that are not required to complete the repair (manuals, cleaning supplies, etc.). WHAT NEEDS TO BE DONE? (Attach a separate sheet if necessary.) 1.
HP Software License Terms ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU MAY RETURN THE SOFTWARE FOR A FULL REFUND. IF THE SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND. The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with HP.
Worldwide Sales and Service Offices Worldwide Sales and Service Offices Before calling an HP Sales and Service office, be sure to contact the appropriate Customer Support Center number listed in the front of this user’s guide. Argentina: Hewlett-Packard Argentina S.A. Montañeses 2140/50/60 1428 Buenos Aires Phone: (54) (1) 787-7100 Fax: (54) (1) 787-7213 Australia: Hewlett-Packard Australia Ltd.
Worldwide Sales and Service Offices (Continued) France: Hewlett-Packard France 42 Quai du Point du Jour F-92659 Boulogne Cedex Phone: (33) (146) 10-1700 Fax: (33) (146) 10-1705 Germany: Hewlett-Packard GmbH Herrenberger Strasse 130 71034 Böblingen Phone: (49) (180) 532-6222 (49) (180) 525-8143 Fax: (49) (180) 531-6122 Greece: Hewlett-Packard Hellas 62, Kifissias Avenue GR-15125 Maroussi Phone: (30) (1) 689-6411 Fax: (30) (1) 689-6508 Hungary: Hewlett-Packard Magyarország Kft. Erzsébet királyné útja 1/c.
Worldwide Sales and Service Offices (Continued) Norway: Hewlett-Packard Norge A/S Postboks 60 Skøyen Drammensveien 169 N-0212 Oslo Phone: (47) 2273-5600 Fax: (47) 2273-5610 Poland: Hewlett-Packard Polska ul.
106 Chapter 5: Service and Support EN
A Specifications Overview This appendix includes: • Paper specifications • Printer specifications • Cable specifications EN Specifications A-1
Paper Specifications HP LaserJet printers produce excellent print quality. This printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, and custom-size paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. The printer can use a variety of paper and other print media in accordance with the guidelines in this manual.
Supported Sizes and Weights of Paper Tray 1 Dimensions1 Minimum Size (custom) 3 by 5 in (76 by 127 mm) Maximum Size 8.5 by 14 in (216 by 356 mm) Transparencies Labels Same as minimum and maximum paper sizes listed above. Envelopes Weight Capacity2 16 to 53 lb (60 to 199 g/m2) 100 sheets of 20 lb (75 g/m2) paper Thickness: 0.0039 in to 0.0045 in (0.099 to 0.114 mm) 75 transparencies Thickness: 0.005 in to 0.007 in (0.127 mm to 0.
Tray 2 (HP LaserJet 4000/4000 N) Dimensions1 Letter 8.5 by 11 in (216 by 279 mm) A4 8.3 by 11.7 in (210 by 297 mm) Legal 8.5 by 14 in (216 by 356 mm) Weight Capacity2 16 to 28 lb (60 to 105 g/m2) 500 sheets of 20 lb (75 g/m2) paper 50-100 transparencies 1. The printer supports a wide range of paper sizes. Check the printer software for supported sizes. 2. Capacity may vary depending on paper weight and thickness, and environmental conditions. Optional 500-Sheet Tray Dimensions1 Letter 8.
Optional Envelope Feeder Minimum Size Maximum Size Dimensions1 3.5 by 6.3 in (90 by 160 mm) 7 by 10 in (178 by 254 mm) Weight Capacity2 20 to 28 lb (75 to 105 g/m2) 75 envelopes 1. The printer supports a wide range of paper sizes. Check the printer software for supported sizes. 2. Capacity may vary depending on paper weight and thickness, and environmental conditions. Optional Duplex Printing Accessory (duplexer) Dimensions Letter 8.5 by 11 in (216 by 279 mm) A4 8.3 by 11.
Guidelines for Using Paper For best results, use conventional 20 lb (75 g/m2) paper. Make sure the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper. Some paper causes print quality problems, jamming, or damage to the printer. Symptom Problem with Paper Solution Poor print quality or toner adhesion.
Paper Weight Equivalence Table Use this table to determine approximate equivalent points in weight specifications other than U.S. bond weight. For example, to determine the equivalent of 20 lb U.S. bond weight paper in U.S. cover weight, locate the bond weight (in row 3, second column) and scan across the row to the cover weight (in the fourth column). The equivalent is 28 lb. Shaded areas indicate a standard weight for that grade. U.S. Post Card1 thickness (mm) U.S. Bond Weight (lb) U.S.
Labels Caution To avoid damaging the printer, use only labels recommended for use in laser printers. If you have problems printing labels, use Tray 1 and open the rear output bin. Never print on the same sheet of labels more than once. Label Construction When selecting labels, consider the quality of each component: • Adhesives: The adhesive material should be stable at 400° F • • • (205° C), the printer’s maximum temperature. Arrangement: Only use labels with no exposed backing between them.
Envelopes Envelope Construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: of the envelope paper should not exceed • Weight: The weight 2 • • • • 28 lb (105 g/m ), or jamming may result.
Envelopes with Double-Side-Seams Double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style may be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below.
Envelope Margins The following table gives typical address margins for a Commercial #10 or DL envelope. Note Type of Address Top Margin Left Margin Return Address 0.6 in (15 mm) 0.6 in (15 mm) Delivery Address 2 in (51 mm) 3.5 in (89 mm) For the best print quality, position margins no closer than 0.6 inch (15 millimeters) from the edges of the envelope. Envelope Storage Proper storage of envelopes helps contribute to good print quality. Envelopes should be stored flat.
Card Stock Construction • Smoothness: 36-53 lb (135-199 g/m2) card stock should have2a • • • Note smoothness rating of 100-180 Sheffield. 16-36 lb (60-135 g/m ) card stock should have a smoothness rating of 100-250 Sheffield. Construction: Card stock should lie flat with less than 0.2 inch (5 millimeters) of curl. Condition: Make sure card stock is not wrinkled, nicked, or otherwise damaged. Sizes: Use only card stock within the following size ranges: • minimum: 3 by 5 inches (76 by 127 mm) • maximum: 8.
Printer Specifications Physical Dimensions 39.67 inches (100.76 cm) full length, trays and rear output bin open 16.77 inches (42.6 cm) printer only, rear output bin closed 15.4 inches (39.0 cm) HP LaserJet 4000/4000 N 18.5 inches (46.99 cm) with cover open 13.3 inches (34.3 cm) with cover closed HP LaserJet 4000 T/4000 TN 20.1 inches (51.19 cm) with cover open 15.5 inches (38.
Environmental Specifications Electrical Specifications Printer State Power Consumption (average, in watts) Printing 330 Standby 18 PowerSave (default activation time 30 minutes) 16 Off 0 Minimum Recommended Circuit Capacity 100-127 Volt 8 amps 220-240 Volt 4 amps Power Requirements (Acceptable Line Voltage) A-14 100-127 Volt 50-60 Hz 220-240 Volt 50-60 Hz Specifications EN
Acoustic Emissions (Per ISO 9296) Printer State Sound Power1 Printing, 17 pages per minute (ppm) Lwad= 6.6 bels (A) Printing, 8 ppm Lwad= 6.2 bels (A) PowerSave Lwad= 0 bels (A) 1. You might want to install printers with sound power Lwad>=6.3 bels (A) or more in a separate room or cubicle. General Specifications Operating temperature 50-91° F (10-32° C) Relative Humidity 20-80% Speed, in pages per minute (ppm) Up to 17 ppm, letter size paper. Up to 16 ppm, A4 size paper.
Serial Cable Specifications Serial communication is simply the transmission of data one bit at a time. With just one bit to transmit at a time, data can be transferred with a simple electrical circuit consisting of only two wires. In this fashion, an eight-bit byte is transmitted one bit at a time and the individual bits are reassembled into the original byte on the receiving end. Bit transmission occurs from the least significant bit to the most significant bit.
Hewlett-Packard offers the following serial cables and adapter for use with the printer: HP Part Number Description C2932A 9 to 9-pin M/F RS-232 Serial Cable, 3m C2933A 9 to 25-pin M/F RS-232 Serial Cable, 3m C2909A 9 to 25-pin M/F Serial Cable Adapter With the C2909A serial cable adapter installed on the printer, you can connect a 25-pin cable connector to the printer. The adapter pin connections are shown below.
DB-9 Serial Cable Pin Outs Computer DB-9 Printer DB-9 (male cable end) 2- Receive Data 2- Transmit Data 3- Transmit Data 3- Receive Data 4- Data Terminal Ready 4- Data Set Ready 5- Ground 5- Ground 6- Data Set Ready 6- Data Terminal Ready 8- Clear to Send 8- Data Terminal Ready DB-25 Serial Cable Pin Outs Note Computer DB-25 Printer DB-9 (male cable end) 3- Receive Data 2- Transmit Data 2- Transmit Data 3- Receive Data 20- Data Terminal Ready 4- Data Set Ready 7- Ground 5- Ground 6
B Control Panel Menus Overview You can perform most routine printing tasks from the computer through the printer driver or software application. This is the most convenient way to control the printer, and will override the printer’s control panel settings. See the help files associated with the software, or for more information on accessing the printer driver, see page 15. You can also control the printer by changing settings in the printer’s control panel.
Information Menu This menu contains printer information pages that give details about the printer and its configuration. To print an information page, scroll to the desired page and press [Select]. . Information Menu Item Explanation 24+06 /'07 /#2 The menu map shows the layout and current settings of the control panel menu items. For more information, see page 93. 24+06 %10(+)74#6+10 The configuration page shows the printer’s current configuration.
Paper Handling Menu When paper handling settings are correctly configured through the control panel, you can print by choosing the type and size of paper from the printer driver or software application. For more information, see page 52. Some items in this menu (such as duplex and manual feed) can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings.
Paper Handling Menu (Continued) Item Values Explanation 64#; 6;2' 2.#+0 For supported paper types, see page A-5. This item appears only when a third paper tray is installed. Set the value to correspond with the paper type currently loaded in Tray 3. 64#; 6;2' 2.#+0 For supported paper types, see page A-5. This item appears only when a fourth paper tray is installed (available only on the HP LaserJet 4000 T/4000 TN printers).
Paper Handling Menu (Continued) Item Values Explanation =6;2'? 014/#. 014/#. .19 *+)* This item appears only when %10(+)74' (75'4 /1&' /'07 ;'5. Most paper types are set to 014/#. by default. The exception is as follows: 417)* *+)* (The 417)* *+)* setting is only available with A4, letter, and legal sizes.) For a complete list of supported paper types, see page A-5.
Print Quality Menu Some items in this menu can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings. For more information, see page 48. Print Quality Menu Item Values Explanation 4'51.76+10 (#564'5 (#564'5 2414'5 Select the resolution from the following values: : Produces draft print quality at the printer’s maximum speed (16 ppm).
Print Quality Menu (Continued) Item Values Explanation '%101/1&' 1(( 1(( 10 Turn EconoMode on (to save toner) or off (for high quality). EconoMode creates draft-quality printing by reducing the amount of toner on the printed page by up to 50%. Caution HP does not recommend full-time use of EconoMode. (If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the toner cartridge.
Printing Menu Some items in this menu can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings. For more information, see page 48. Printing Menu Item Values Explanation %12+'5 to Set the default number of copies by selecting any number from 1 to 999.
Printing Menu (Continued) Item Values Explanation : &+/'05+10 +0%*'5 to +0%*'5 (110V printers) (110V printers) This item appears only when %10(+)74' %7561/ 2#2'4 ;'5. Select the dimension to be fed into the printer (short edge). or or /+..+/'6'45 to /+..+/'6'45 (220V printers) (220V printers) ; &+/'05+10 +0%*'5 to +0%*'5 (110V printers) (110V printers) or or /+..+/'6'45 to /+..
Printing Menu (Continued) Item Values Explanation 2%. (106 21+06 5+<' to This item might not appear, depending on the font selected. Press [-Value+] once to change setting by increments of .25 for point size, or hold down [-Value+] to scroll by increments of 1. 2% Select any one of several available symbol sets from the printer’s control panel. A symbol set is a unique grouping of all the characters in a font. PC-8 or PC-850 is recommended for line draw characters.
Configuration Menu Items in this menu affect the printer’s behavior. Configure the printer according to your printing needs. Configuration Menu Item Values Explanation 219'45#8' /+076'5 1(( /+076'5 /+076'5 *174 *1745 *1745 Set the printer to enter PowerSave after it has been idle for a specified amount of time. Turning PowerSave off is not recommended. The PowerSave feature does the following: • Minimizes the amount of power consumed by the printer when it is idle.
Configuration Menu (Continued) Item Values Explanation 4'5174%' 5#8' 1(( 1(( 10 #761 Dedicate printer memory to save each language’s permanent resources. (You might need to add memory to the printer in order for this item to appear.) The amount of memory set aside can be different for each installed language. Some languages might have memory set aside for resource saving without requiring all languages to do so.
Configuration Menu (Continued) Item Values Explanation 2#)' 2416'%6 #761 #761 10 This item appears only after a 2#)' 611 %1/2.': 24'55 )1 61 %106+07' message displays (page 77). Memory Enhancement technology (MEt) attempts to guarantee that all pages will print. If the page does not print, turn 2#)' 2416'%6 to 10. This might increase chances of a +057((+%+'06 /'/14; 24'55 )1 61 %106+07' message. If this occurs, simplify the print job or install additional memory (page C-1). %.'#4#$.
Configuration Menu (Continued) Item Values Explanation /12+'4 /1&' 56#0& 56#0& '0*#0%'& 1(( Determine how the mopier functions behave. This item appears only when there is at least 8 MB of memory or an optional hard disk is installed. 56#0&: This option is available if there is either a hard disk installed or a RAM disk configured in memory. This option uses I/O data stored in printer memory for generating multiple original prints. (All copies will print at the same speed as the first copy.
Configuration Menu (Continued) Item Values Explanation ,#/ 4'%18'4; #761 #761 10 1(( Determine how the printer behaves when a paper jam occurs. #761: The printer automatically selects the best mode for printer jam recovery (usually 10). This is the default setting. 10: The printer automatically reprints pages after a paper jam is cleared. 1((: The printer does not reprint pages following a paper jam. Printing performance might be increased with this setting.
I/O Menu Items in the I/O (input/output) Menu affect the communication between the printer and the computer. I/O Menu Item Values Explanation + 1 6+/'176 to Select the I/O timeout period in seconds. (I/O timeout refers to the time, measured in seconds, that the printer waits before ending a print job.) This setting allows you to adjust timeout for best performance. If data from other ports appear in the middle of your print job, increase the timeout value.
I/O Menu (Continued) Item Values Explanation 2#4#..'. *+)* 52''& ;'5 ;'5 01 Select the speed at which data is transmitted to the printer. ;'5: The printer accepts faster parallel communications used for connections with newer computers. 01: The printer accepts slower parallel communications used for connections with older computers. 2#4#..'. #&8 (70%6+105 10 10 1(( Turn the bidirectional parallel communication on or off. The default is set for a bidirectional parallel port (IEEE-1284).
I/O Menu (Continued) Item Values Explanation 5'4+#. $#7& 4#6' Select the printer’s baud rate (speed at which information is transferred) for communicating from the computer to the printer. 5'4+#. &64 21.#4+6; *+)* *+)* .19 Determine whether pin #8 is high or low when the printer is ready. *+)*: Pin #8 is held high when the printer is ready. .19: Pin #8 is held low when the printer is ready.
EIO Menu (4000 N/4000 TN) EIO (enhanced input/output) Menus depend on the particular accessory product installed in an EIO slot of the printer. If the printer contains an HP JetDirect print server EIO card, you can configure basic networking parameters using the EIO Menu. These and other parameters can also be configured through HP JetAdmin. EIO Menu Item Values Explanation %() 0'6914- 01 01 ;'5 01: The JetDirect Menu is not accessible. ;'5: The JetDirect Menu appears. 018'..
EIO Menu (Continued) Item Values Explanation %() 6%2 +2 01 01 ;'5 01: The TCP/IP Menu is not accessible. ;'5: The TCP/IP Menu appears. In the TCP/IP Menu, you can specify $1162 ;'5 for TCP/IP parameters to be automatically loaded from a bootp or DHCP server when the printer is turned on. If you specify $1162 01, you can manually set selected TCP/IP parameters from the control panel. You can manually set each byte of the IP address (IP), Subnet Mask (SM), Syslog Server (LG), and Default Gateway (GW).
Resets Menu Use this menu with caution. You can lose buffered page data or printer configuration settings when you select these items. Only reset the printer under the following circumstances: • You want to restore the printer’s default settings. • Communication between the printer and computer has been • interrupted. You are using both the serial and parallel I/O ports, and one of the ports is having problems.
B-22 Control Panel Menus EN
C Printer Memory and Expansion Overview The printer has three dual in-line memory module (DIMM) slots for upgrading with: • More printer memory. DIMMs are available in 4, 8, 16, and 32 MB, • • • Note for a maximum of 100 MB. Flash memory DIMMs, available in 2 and 4 MB. Unlike standard printer memory, flash DIMMs can be used to permanently store downloaded items in the printer, even when the printer is off. DIMM-based accessory fonts, macros, and patterns.
Installing Memory Caution Static electricity can damage dual in-line memory modules (DIMMs). When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMM’s antistatic package, then touch bare metal on the printer. If you have not already done so, print a configuration page to find out how much memory is installed in the printer before adding more memory (page 94). 1 Turn the printer off. Rotate the printer for access to its right side.
6 Press the DIMM straight into the slot (press firmly). Make sure the locks on each side of the DIMM snap inward into place. (To remove a DIMM, the locks must be released.) 7 Close the DIMM access door and tighten the screw. 8 Set the bottom of the cover onto the printer. Make sure the bottom tabs on the cover fit into the corresponding slots in the printer. Rotate the cover up towards the printer. 9 Slide the cover toward the front of the printer until it clicks into place.
Checking Memory Installation Follow this procedure to verify that DIMMs are installed correctly: 1 Check that the printer’s control panel displays 4'#&; when the printer is turned on. If an error message appears, a DIMM might have been incorrectly installed. Check the printer messages (page 72). 2 Print a new configuration page (page 94). 3 Check the memory section on the configuration page and compare it to the configuration page printed before the DIMM installation.
Adjusting Memory Settings Resource Saving Resource Saving allows the printer to keep downloaded resources (permanent downloaded fonts, macros, or patterns) in memory when the printer language or resolution is changed. If you do not have an optional hard disk or flash DIMM for storing downloaded resources, you might want to change the amount of memory allocated to each language when downloading an unusually large number of fonts, or if the printer is in a shared environment.
I/O Buffering To allow the computer to continue working without waiting for the print job to finish queuing, the printer uses a portion of its memory (an I/O buffer) to hold jobs in progress. (If I/O buffering is off, no memory is reserved for this function.) In most cases, it is best to let the printer automatically reserve memory for I/O buffering. (For each megabyte of memory added to the printer, 100 kilobytes are reserved.
Installing EIO Cards/Mass Storage Turn off the printer before installing the EIO card or mass storage device. See Figure C-1 for orientation and location of the EIO card or optional mass storage device, such as a hard disk. Use HP JetAdmin to delete files from a mass storage device. Use HP FontSmart to manage fonts on a mass storage device. For more information, see the printer software help.
C-8 Printer Memory and Expansion EN
D Printer Commands Overview Most software applications do not require you to enter printer commands. See your computer and software documentation to find the method for entering printer commands, if needed. PCL PCL printer commands tell the printer which tasks to perform or which fonts to use. This appendix provides a quick reference for users who are already familiar with PCL command structure. • The PCL 5e printer commands are backward-compatible with • previous versions of PCL.
Understanding PCL Printer Command Syntax Before using printer commands, compare these characters: Lowercase l: l Uppercase O: O Number one: 1 Number 0: 0 Many printer commands use the lowercase letter l (l) and the number one (1), or the uppercase letter O (O) and the number zero (0). These characters may not appear on your screen as shown here. You must use the exact character and case specified for PCL printer commands.
Combining Escape Sequences Escape sequences may be combined into one escape sequence string. There are three important rules to follow when combining code: 1 The first two characters after the ? character (the parameterized and group characters, see Figure D-1) must be the same in all of the commands to be combined. 2 When combining escape sequences, change the uppercase (termination) character in each individual escape sequence to lower case.
Selecting PCL Fonts PCL printer commands for selecting fonts can be found on the PCL Font List (page 96). A sample section is shown below. Notice the two variable boxes for symbol set and point size. These variables must be filled in or the printer will use defaults. For example, if you want a symbol set that contains line-draw characters, select the 10U (PC-8) or 12U (PC-850) symbol set. Other common symbol set codes are listed in the table on page D-7.
Common PCL Printer Commands Page Control Commands Job Control Commands Common PCL Printer Commands EN Function Command Options (#) Reset ?E n/a Number of Copies ?&l#X 1 to 999 2-sided/1-sided printing ?&l#S 0 = Simplex (1-sided) printing 1 = Duplex (2-sided) with long edge binding 2 = Duplex (2-sided) with short edge binding Paper Source ?&l#H 0 = prints or ejects current page 1 = Tray 2 2 = manual feed, paper 3 = manual feed, envelope 4 = Tray 1 5 = Tray 3 6 = Envelope Feeder 7 = auto se
Command Options (#) Top Margin ?&l#E # = number of lines Text Length (bottom margin) ?&l#F # = number of lines from top margin Left Margin ?&a#L # = column number Right Margin ?&a#M # = column number from left margin Horizontal Motion Index ?&k#H 1/120-inch increments (compresses print horizontally) Vertical Motion Index ?&l#C 1/48-inch increments (compresses print vertically) Line Spacing ?&l#D # = lines per inch (1, 2, 3, 4, 5, 6, 12, 16, 24, 48) Perforation Skip ?&l#L 0 = disable
Font Selection Common PCL Printer Commands (Continued) Function Command Options (#) Symbol Sets2 ?(# 8U = HP Roman-8 Symbol Set 10U = IBM Layout (PC-8) (code page 437) Default Symbol Set 12U = IBM Layout for Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.1 Latin 1 9E = Windows 3.1 Latin 2 (commonly used in Eastern Europe) 5T = Windows 3.
D-8 Printer Commands EN
E Regulatory Information FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Environmental Product Stewardship Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally-sound manner. The printer has been designed to minimize impacts on the environment. The printer design eliminates: Ozone Production The printer uses charging rollers in the electrophotographic process and therefore generates no appreciable ozone gas (03). CFC Usage Class I U.S.
The design of the printer facilitates the recycling of: Plastics Europe Only: Plastic parts have material identification markings, according to international standards, which enhance the ability to identify plastics for proper disposition at the end of the printer’s life. The plastics used in the printer housing and chassis are technically recyclable.
The diagram below represents how HP LaserJet toner cartridges are recycled: Printer and Parts U.S. Only: HP’s Hardware Recycling Organization will accept the printer and other HP products when you have no further use for them. HP disposes of these products in an environmentally-sound manner. Many of the functional parts are recovered, tested, and reused as fully warrantied service parts. Used parts are not placed into new product manufacturing.
Paper Europe Only: The printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specifications Guide. The printer is suited for the use of recycled paper according to DIN 19 309. All Other Countries: The printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specifications Guide.
To ensure printer longevity, HP provides the following: Extended Warranty HP SupportPack covers the printer and all HP-supplied internal components. It is a three-year warranty from the date of purchase. HP SupportPack must be purchased by the customer within 30 days of product purchase. Information on HP SupportPack is available by calling your local HP FIRST number. (See the HP Support pages at the front of this user’s guide.
Declaration of Conformity according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet 4000, 4000 T, 4000 N, 4000 TN Model Numbers: C4118A, C4119A, C4120A, C4121A Product Options: ALL conforms to the following Product Specifications: Safety: IEC 950:1991+A1+A2+A3 / EN 60950:1992+A1+A2+A3 EMC: IEC 825-1:1993 / EN 60825-1:1994 Class 1 (Laser/L
Safety Statements Laser Safety Statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Laser Statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 4000, 4000 T, 4000 N, 4000 TN -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1993) mukaisesti.
E-10 Regulatory Information EN
Glossary adjustable tray A paper tray that is able to adapt to more than one size of media. All trays used in the printer are adjustable. DIMM (dual in-line memory module) A circuit board that holds extra memory chips for the printer. drag-and-drop The ability to execute a function graphically without typing a command. For example, in the Windows 95 Explorer, you can copy or move a file by “dragging” it from one folder and “dropping” it into another.
printer software Any or all of the software shipped with the printer. The printer is packaged with a compact disc containing the software needed to access all of the printer’s features. If the printer has been correctly set up, the appropriate software is already installed. printer software help On-screen instructions regarding the use of the printer software. Help screens which can be activated from the Help button (or a question mark symbol) in the printer software.
Index Numerics 1200 dpi B-6 250-sheet tray loading 28 ordering 6 paper specifications A-3 2-sided printing guidelines 32 with duplex printing accessory 31–34 2-up printing 49 300 dpi B-6 3-hole punched paper duplexing 33 orientation 35–36 500-sheet tray (4000/4000 N) loading 27 locating 4 ordering 6 paper orientation 36 paper specifications A-4 500-sheet tray (optional) loading 29 locating 5 ordering 6 paper orientation 36 paper specifications A-4 600 dpi B-6 A Access Denied Menus Locked message 11, 72 acc
message 47 Configure Custom Paper setting B-8 Configure Fuser Mode Menu setting B-4 configuring duplex printing accessory 31 duplexing print options 34 envelope feeder 39 printer driver 15 connectors, locating 4 consumables see also supplies availability E-5 consumption, power A-14 continue printing with low toner 57–58 control panel changing settings 11 current settings, printing 11 keys 10 layout 9 lights 9 locating 4 locking 19 menus B-1–B-21 messages 72–81 overriding settings 11 printing menu map 11, 93
sizes 39 specifications A-9 storing A-11 wrinkled, correcting 37, A-9 environmental product stewardship E-2–E-7 environmental specifications A-14–A-15 equivalent weights to US paper A-7 error log, see event log error messages 72–81 clearing repeated messages 72 escape characters entering in DOS D-3 examples D-2 escape sequences combining D-3 information on PCL font list 96 ETalk setting B-19 event log B-2 event log, displayed on configuration page 95 example configuration page 95 expandable memory, specific
clearing paper jams 65, 65– 66 troubleshooting 89 inserting envelope feeder 40 Install Tray message 74 installed personalities and options, displayed on configuration page 95 installing drivers 13 EIO cards C-7 fonts 17 HP FontSmart 17 HP JetAdmin 12 HP JetSend 18 mass storage devices C-7 printer memory C-2–C-4 toner cartridges 56 Insufficient Memory message 77 interface accessories, ordering 7 interface connections, troubleshooting 86 internal fonts 96, B-9 Item key 10 J Jam Recovery setting B-15 Japan’s
troubleshooting print problems 86 no jobs print, troubleshooting 86 Novell NetWare 20 Novell setting B-19 n-up printing 49 NVRAM Error Check Settings message 81 NVRAM Full Check Settings message 81 O Offline message 75 online services, see front pages operating temperature A-15 optional 500-sheet tray loading 29 locating 5, 6 paper orientation 36 paper specifications A-4 optional accessories troubleshooting 89 verifying installation 94–95 warranty 97–98 optional duplex printing accessory clearing paper jam
power switch, locating 4 PowerSave mode E-2 PowerSave setting B-11 PPDs Macintosh 13, 19 selecting alternate 92 preprinted paper duplexing 33 orientation 35–36 prepunched paper, orientation 35–36 Print Configuration message 94 Print Menu Map message 93 Print PCL Font List message 96 Print PS Errors setting 86, B-10 Print PS Font List message 96 Print Quality Menu B-6–B-7 print quality, improving A-6 print queue, viewing 17 print resolution, information on configuration page 95 printer adapters A-17 changing
Ram Disk Size setting B-14 Ready light 9 rear output bin clearing paper jams 68 locating 4 using 25 recycled paper, using E-5 recycling used toner cartridges 56 redistributing toner 57–58 regulatory information E-1– E-9 relative humidity A-15 removing envelope feeder 40 renaming the printer 92 repacking the printer 99 repeated paper jams, clearing 71 repeating defects, troubleshooting 83 Reset Active I/O Channel setting B-21 Reset All I/O Channels setting B-21 Reset Memory setting B-21 Resets Menu B-21 Reso
Toner Material Safety Data Sheet E-6 ToolBox, see HP ToolBox top cover area, clearing paper jams 67 top cover, locating 4 top output bin locating 4 using 24 transmitting data, speed B-18 transparencies clearing repeated jams 71 guidelines 44 printing 44 specifications A-8 Tray 1 clearing paper jams 65 customizing operation 50– 51 deselecting 89 envelope specifications A-9 envelopes, loading 38 loading 26 locating 4 mode settings 50–51 paper orientation 36 paper sizes A-3 paper specifications A-3 printing la
Manual Part No. C4118-91060 Printed on at least 50%Total Recycled Fiber with at least 10% Post-Consumer Paper *C4118-91060* *C4118-91060* C4118-91060 HP LaserJet 4000, 4000 T, 4000 N, and 4000 TN Printers User's Guide Copyright© 1997 Hewlett-Packard Co.
