use hp LaserJet 5100 5100tn 5100dtn
hp LaserJet 5100, 5100tn, and 5100dtn series printers use guide
© Copyright Hewlett-Packard Company 2002 All Rights Reserved. Except as allowed by copyright laws or herein, reproduction, adaptation, or translation without prior written permission is prohibited.
Contents 1 Printer Basics Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Printer Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Printer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Printer Parts and Locations . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Accessories and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Suggested Accessories . . . . . . . . .
Customizing Tray 1 Operation . . . . . . . . . . . . . . . . . . . . . . . 55 Printing by Type and Size of Paper . . . . . . . . . . . . . . . . . . . 57 Job Retention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Proofing and Holding a Job . . . . . . . . . . . . . . . . . . . . . . . . . 61 Printing a Private Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Storing a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Card Stock and Heavy Paper . . . . . . . . . . . . . . . . . . . . . Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environmental Specifications . . . . . . . . . . . . . . . . . . . . . A-13 A-15 A-15 A-18 B Control Panel Menus Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 Private/Stored Jobs Menu . . . . . . . . . . . . . . . . . . . . . . . .
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1 Printer Basics Overview Congratulations on your purchase of an HP LaserJet 5100 series printer. If you have not done so, see the start guide provided with the printer for setup instructions. Now that the printer is set up and ready to use, take a few moments to get to know the printer. This chapter introduces the following: • Features and benefits of the printer. • Important printer parts and locations. • Accessories and supplies available for the printer.
Printer Features and Benefits Many of the printer’s features and benefits are outlined below. Specific chapters contain more information on each feature. See this guide’s index or contents to locate this information. Wide Format Printing Increased capability from your laser printer: • Prints on paper sizes up to 312 x 470 mm (12.28 x 18.5 inches). • Prints full bleed images (up to A3 size and 279 x 432 mm [11 x 17 inches]) by printing images on larger paper that can be trimmed to the edges.
Expandability Ability to grow with the printing needs of workgroups: • 3 built-in DIMM slots for memory expansion. • Available flash and memory DIMM cards. • Up to 192 MB maximum memory capability on the • • HP LaserJet 5100, 192 MB maximum memory capability on the HP LaserJet 5100tn and HP LaserJet 5100dtn. 2 EIO interface slots. Available hard drive EIO card for storage of additional fonts and forms. Paper Handling Versatile to meet a combination of user needs: • 100 sheet multi-purpose tray.
Environmental Features • EconoMode uses approximately 50% less toner, which extends • the life of the print cartridge (HP does not recommend full-time use of EconoMode) PowerSave setting saves energy (meets ENERGY STAR guidelines) 4 Chapter 1: Printer Basics ENWW
Printer Information Congratulations on your purchase of the HP LaserJet 5100 series printer! This printer is available in three configurations, as described below. HP LaserJet 5100 printer The HP LaserJet 5100 printer (product number: Q1860A) is a 22 pages per minute (ppm) laser printer that comes standard with a 100-sheet multi-purpose Tray 1, a 250-sheet Tray 2, and 16 MB of memory. It is designed for workgroups and can print on paper sizes up to A3 and 11 x 17 (279 x 432 mm).
A variety of configurations are possible with the optional trays: Figure 1 Note Optional Tray Configurations A duplexer can be added to any of these configurations and is placed under Tray 2.
Printer Parts and Locations Paper stop Top output bin Control panel and display Top cover Product and serial numbers (located on the underside of the top cover) Tray 1 (100-sheet) Tray 2 (250-sheet) Paper level indicator Paper size indicator (set with dial inside tray) Rear door (paper jam access) Latches (to open rear door) Rear output bin (straight-through paper path) Power switch Power connector Network, I/O, or optional hard disk (EIO slots) Figure 2 ENWW Parallel interface connector Printe
Accessories and Supplies You can increase the capabilities of the printer with optional accessories and supplies. Use accessories and supplies specifically designed for the printer to ensure optimum performance. Note The printer supports two enhanced input/output (EIO) cards. Other accessories and options are available. For ordering information, see the following page.
Ordering Information Use only accessories specifically designed for this printer. To order an accessory, contact an HP-authorized service or support provider. (See the telephone support flyer included with the printer.) Printing Supplies Paper Handling Ordering Information ENWW Item Description or Use Part Number 500-Sheet Paper Feeder and Tray Paper feeder and one 500-sheet tray. Q1866A 250-Sheet Paper Feeder and Tray Paper feeder and one 250-sheet tray.
Documentation Cable and Interface Accessories Memory, Fonts, and Mass Storage Ordering Information (Continued) Item Description or Use Dual In-line Memory Module (DIMM) Boosts the ability of the printer to handle large print jobs (maximum 192 MB with HP brand DIMMs): SDRAM DIMM 16 MB 32 MB 64 MB Flash DIMM Permanent storage for fonts and forms: Part Number C7843A C7845A C9680A 2 MB 4 MB C4286A C4287A Embedded Web server (EWS) DIMM Used to enable the EWS for remote printer management.
Maintenance Ordering Information (Continued) ENWW Item Description or Use Printer Maintenance Kit Contains user-replaceable parts and instructions for routine printer maintenance.
Control Panel Layout The printer’s control panel consists of the following: READY 2-line display Ready Data Go Attention Menu Item - Value + Cancel Job Figure 4 Select Control Panel Layout Control Panel Lights Light Indication Ready The printer is ready to print. Data The printer is processing information. Attention Action is required. See the control panel display.
Control Panel Keys Key Function [Go] • Places the printer either online or offline. • Prints any data residing in the printer’s buffer. • Allows the printer to resume printing after being offline. Clears most printer messages and places the printer online. • Allows the printer to continue printing with an error message such as TRAY x LOAD [TYPE] [SIZE] or UNEXPECTED PAPER SIZE.
Control Panel Menus For a complete list of control panel items and possible values, see page B-1. Press [Menu] for access to all control panel menus. When additional trays or other accessories are installed in the printer, new menu items automatically appear. To change a control panel setting: 1 2 3 4 Press [Menu] until the desired menu appears. Press [Item] until the desired item appears. Press [- Value +] until the desired setting appears. Press [Select] to save the selection.
Configure the control panel display language (Optional) By default, the control panel on the printer displays messages in English. If necessary, set the printer to display messages and print configuration pages in another supported language. 1 Turn the printer off. 2 Hold down [Select] while turning on the printer. 3 When SELECT LANGUAGE appears in the LED display, release [Select]. 4 After the printer has finished initializing, LANGUAGE = ENGLISH will appear in the LED display.
Printer Software The printer comes with helpful software on a compact disc. See the start guide for installation instructions. Check the ReadMe file provided on the compact disc for additional software included and supported languages. Note Windows Client Windows Software Drivers Macintosh Client Macintosh Software PPDs HP LaserJet Utility Figure 5 Printer Software The printer drivers provided on the compact disc must be installed to take full advantage of the printer’s features.
Printer Drivers Printer drivers access the printer features and allow the computer to communicate with the printer (via a printer language). Note Check the ReadMe file provided on the compact disc for additional software included and supported languages. Certain printer features are available only from the PCL 6 driver. See the printer software help for availability of features. Drivers Included with the Printer The following printer drivers are included with the printer.
Additional Drivers You can obtain the following printer drivers by downloading them from the Internet, or by requesting them from an HP-authorized service or support provider. (See the telephone support flyer included with the printer.) • OS/2 PCL/PCL 6 printer driver* • OS/2 PS printer driver* • AutoCAD™ (Rev. 15 compatible Windows printer driver available on the compact disc. Rev. 14 printer driver available with HP LaserJet 5100 printer drivers (http://www,hp.com/lj5100).
Software for Windows Use the Typical Install or Custom Install option to install the HP software. (This includes several printer drivers. For more information, see page 20.) Note Network Administrators: If the printer is attached to a network, before you can print, the printer must be configured for that network using HP Web JetAdmin or similar network software. (See the start guide.
Choose the Right Driver for Your Needs Choose a printer driver based on the way you use the printer. • Use the PCL 6 driver to take full advantage of the printer’s features. Unless backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended. • Use the PCL 5e driver if you want print results to look comparable to those from older printers. Certain features are not available in this driver.
Software for Macintosh Computers PostScript Printer Description Files (PPDs) Mac OS 8.6 tp 9.x, Mac OS X classic, and Mac OS X use PPDs. PPDs, in combination with the LaserWriter driver, access the printer features and allow the computer to communicate with the printer. An installation program for the PPDs and other software is provided on the compact disc. Use the LaserWriter printer driver that comes with the computer. (The LaserWriter driver is also available from Apple.
HP Web Jetadmin Download HP Web Jetadmin from the HP Web site (http://www.hp.com/cposupport/software.html). This web-based driver-administration software should be installed on a server. The following systems are supported: • Windows 95 • Windows 98 • Windows Me • Windows NT • Windows 2000 • Windows XP • HP-UX* • OS/2* *The software for these systems is not included on the compact disc with the printer, but is available from the Internet.
2 Printing Tasks Overview This chapter presents basic printing tasks, such as: • Selecting the output bin. • Loading the trays. • Printing on both sides of paper with the optional duplexer. • Printing on special paper, such as letterhead and envelopes. This chapter also introduces some advanced printing tasks, to help you take full advantage of the printer’s features.
Selecting the Output Bin The printer has two output locations: the rear output bin and the top output bin. To use the top output bin, be sure the rear output bin is closed. To use the rear output bin, open it. The following table shows the minimum and maximum sizes of paper supported in the output bins. Width Top Output Bin Rear Output Bin From 3.9 to 11.7 inches wide (100 to 297 mm wide) From 3 to 12.28 inches wide (76 to 312 mm wide) Length From 5 to 18.
Printing to the Top Output Bin The top output bin collects paper face-down, in correct order.
Printing to the Rear Output Bin The printer always prints to the rear output bin if it is open. Paper comes out of the printer face-up, with the last page on top. To open the rear output bin, grasp the handle at the top of the bin and pull the bin down. Slide out the first extension, then flip open the second extension if necessary. Printing from Tray 1 to the rear output bin provides the straightest paper path.
Adjust the Paper Stop For printing stacks of large paper only, the paper stop on the top output bin prevents long paper from being pushed over the edge of the printer. 1 Push in the center of the paper stop to release it. 2 Pull the paper stop out until it stops. 3 Flip up the end section. 4 Adjust the paper stop to the desired size.
Loading Tray 1 Note To avoid paper jams, do not load trays while the printer is printing. Tray 1 is a multi-purpose tray that holds a variety of paper, including up to 100 sheets of paper, 10 envelopes, or 20 index cards. The printer might pull paper from Tray 1 first. To change this, see page 55. For supported sizes of paper, see page A-4. 1 Open Tray 1 and pull out the tray extension. 2 If the paper being loaded is longer than 9 in (229 mm), flip open the second tray extension.
Loading Tray 2 The following instructions are for loading Tray 2 or an optional 250-sheet paper tray. For supported sizes of paper, see page A-5. Note To avoid paper jams, do not load trays while the printer is printing. 1 Pull the tray completely out of the printer. Lift the tray cover. 2 Rotate the dial in the tray so the printer will read the correct size of paper. The toggle switch accesses more sizes. An error might occur if the dial is not set properly.
B A A 5 Align the rear guide with the desired paper size. With the guide angled slightly toward the front of the tray, insert the two front tabs (A) into the appropriate holes. Push the guide upright, snapping the center tab (B) into place. The guide must always be placed correctly in the tray (even for 11 x 17 or A3 paper). 6 Adjust the side guides to the proper size. 7 Load the tray. For correct orientation, see page 39.
Loading the 500-Sheet Tray (Optional) The following instructions are for loading standard sizes in a 500-sheet tray (optional). For supported sizes of paper, see page A-6. To load custom-sizes, see page 47. Note To avoid paper jams, do not load trays while the printer is printing. 1 Pull the tray completely out of the printer and place it on a flat surface. 2 Squeeze the release on the back of the rear paper guide. Slide the guide to the desired paper size.
6aWhen loading a full stack of media, continue to step 6B. Otherwise, proceed to step 7. 6bAlign the tension lever up or down to match the symbol displayed in the tension indicator window. 7 To prevent jams, rotate the dial in the tray so the printer will read the correct size of paper. The toggle switch accesses more sizes. An error might occur if the dial is not set properly. 8 Slide the tray into the printer.
Printing Both Sides of Paper (Optional Duplexer) The printer can automatically print on both sides of paper with an optional duplex printing accessory (duplexer). This is called duplexing. To order optional accessories, see page 9. Note See the documentation included with the duplexer for complete installation and setup instructions. Duplexing might require additional memory (page C-1). The duplexer supports sizes from 5.8 by 8.3 inches (148 by 210 mm) to 11.7 by 17 inches (297 by 432 mm).
Guidelines for Printing Both Sides of Paper Caution Do not print on both sides of labels, transparencies, envelopes, vellum, or paper heavier than 28 lb (105 g/m2). Damage to the printer and paper jamming might result. WARNING! To avoid personal injury and damage to the printer, do not lift the printer with the duplexer installed. Before relocating the printer, separate the duplexer and optional trays from the printer. • You might need to configure the printer driver to recognize the duplexer.
Separating the Printer from the Duplexer Before you lift the printer, always separate the printer from the duplexer. 1 Slide the rear section of the duplexer away from the printer. 2 Lift the printer off the duplexer.
Paper Orientation for Printing Both Sides of Paper The duplexer prints the second side of paper first, so paper such as letterhead, prepunched, and preprinted paper need to be oriented as shown in Figure 9. Tray 1 Figure 9 All other trays Paper Orientation for Printing Both Sides of Paper For Tray 1, load the first side facing down. • Load letter, A4, A5, Executive, and B5 paper with the top, short edge toward the right. • Load other sizes with the top, short edge toward the printer.
Layout Options for Printing Both Sides of Paper The four print orientation options are shown below. These options can be selected from the printer driver or from the printer’s control panel (set BINDING from the Paper Handling Menu and ORIENTATION from the Printing Menu). 1. Long-edge portrait 2. Long-edge landscape 3. Short-edge portrait 4. Short-edge landscape Figure 10 Layout Options for Printing Both Sides of Paper 1.
Printing Special Paper Special paper includes letterhead, prepunched (including 3-hole punched), envelopes, labels, transparencies, full-bleed images, rotated paper, index cards, postcards, custom-size, and heavy paper. Printing Letterhead, Prepunched, or Preprinted Paper When printing letterhead, prepunched, or preprinted paper, it is important to load the trays with the correct orientation. Note Paper orientation is different when you print with an optional duplexer (page 36).
Paper Orientation Figure 11 Paper Orientation for Tray 1 • Load letter, A4, A5, Executive, and B5 paper with the • side-to-be-printed facing up, and the top, short edge toward the right. Load other sizes of paper with the side-to-be-printed facing up, and the top, short edge toward the printer. Figure 12 Paper Orientation for All Other Trays • Load letter, A4, A5, Executive, and B5 paper with the • ENWW side-to-be-printed facing down, and the top, short edge toward the right.
Printing Envelopes Many types of envelopes can be printed from Tray 1. (Up to 10 can be stacked in the tray.) Printing performance depends on the construction of the envelope. Always test a few sample envelopes before purchasing a large quantity. • Set margins at least 0.6 inch (15 mm) from the edge of the envelope. • To minimize curl and wrinkling, always print envelopes to the rear output bin.
Loading Envelopes in Tray 1 1 Open Tray 1 and pull out the tray extension. If the envelopes are longer than 9 inches (229 mm), flip open the second tray extension. 2 Open the rear output bin and pull out the tray extension. (This reduces envelope curl and wrinkling.) 3 Load up to 10 envelopes in the center of Tray 1 with the side-to-be-printed facing up, and the postage-end toward the front of the tray. Slide the envelopes into the printer as far as they will go without forcing them.
Printing Labels Use only labels recommended for use in laser printers. Multi-thickness labels and labels that do not stack flat might print better rotated. To print rotated paper, see page 44. Make sure that labels meet the specifications for the input tray you use (page A-10). Do: • Print a stack of 50 labels from Tray 1 or a stack of 50 to 100 labels • • from other trays. For proper page orientation when printing labels, see page 39.
Printing Transparencies Use only transparencies recommended for use in laser printers. For transparency specifications, see page A-10. • Load transparencies in Tray 1 with the side-to-be printed facing • • up and the top edge toward the right. To prevent transparencies from becoming too hot or sticking together, use the top output bin by closing the rear output bin (page 25). Remove each transparency from the output bin before printing another.
Printing Rotated Paper The printer can print letter, A4, A5, Executive, and B5 (JIS) in a rotated orientation (short-edge first) from Tray 1. The printer can print letter and A4 in a rotated orientation from a 500-sheet tray. Rotated paper prints slower. Some types of paper feed better rotated, such as prepunched paper (especially printed on both sides with the optional duplexer) or labels that do not stack flat.
500-Sheet Tray: 1 Rotate the dial inside the front of the tray to the correct paper size. 2 Load paper with the side-to-be printed facing down, and the top, short-edge toward the front of the tray. 3 In the printer driver or software application select the size and location of the rotated paper.
Printing Full-Bleed Images Full-bleed images extend from edge to edge of the page. To achieve this effect, use larger paper, then trim its edges to the desired size. Caution Never print directly to the edge of paper. This causes toner to accumulate inside the printer, which may affect print quality and damage the printer. Print on paper up to 12.28 by 18.5 in (312 by 470 mm), leaving margins on all four sides of at least .08 inch (2 mm). Note When printing paper wider than 11.
Printing Cards, Custom-Size and Heavy Paper Custom-size paper can be printed from Tray 1 or the optional 500-sheet tray. For paper specifications, see page A-2. Tray Minimum Size Maximum Size Tray 1 3 by 5 inches (76 by 127 mm) 12.28 by 18.5 inches (312 by 470 mm) Optional 500-Sheet Tray 5.8 by 8.2 inches (148 by 210 mm) 11.7 by 16.5 inches (297 by 419 mm) OR 11 x 17 inches (280 by 432 mm) The maximum paper weight is 53 lb (199 g/m2) from Tray 1 and 28 lb (105 g/m2) from the 500-sheet tray.
Loading Custom-Size Paper in the 500-Sheet Tray The following instructions are for loading custom-sizes in a 500-sheet tray (optional). For supported sizes of paper, see page A-6. To load standard sizes, see page 31. Note To avoid paper jams, do not load trays while the printer is printing. 1 Pull the tray completely out of the printer and place it on a flat surface. 2 Load the tray. 3 Squeeze the release on the back of the rear paper guide. Slide the rear guide against the edge of the paper.
6aWhen loading a full stack of media, continue to step 6B. Otherwise, proceed to step 7. 6bAlign the tension lever up or down to match the symbol displayed in the tension indicator window. 7 To prevent jams, rotate the dial in the tray to Custom. The toggle switch accesses more sizes. An error might occur if the dial is not set properly. 8 Slide the tray into the printer.
Guidelines for Printing Custom-Size Paper • Do not attempt to print on paper smaller than 3 inches (76 mm) • wide or 5 inches (127 mm) long. Set page margins at least .17 inch (4.23 mm) away from the edges. Setting Custom Paper Sizes When custom paper is loaded, size settings need to be selected from the software application (the preferred method), the printer driver, and from the printer’s control panel.
If the settings are not available from the software, set the custom paper size from the control panel: 1 From the Printing Menu set CONFIGURE CUSTOM PAPER=YES. 2 From the Printing Menu, select inches or millimeters as the unit of measurement. 3 From the Printing Menu, set the X dimension (the front edge of the paper) as shown in Figure 17. The X dimension can be 3 to 12.28 inches (76 to 312 mm) for Tray 1 or 8.2 to 11.7 inches (148 to 297 mm) for the 500-sheet tray (optional).
Printing Vellum Vellum is special lightweight paper similar to parchment. Print vellum from Tray 1 only, and open the rear output bin. Do not print on both sides of vellum. 1 Load vellum with the side-to-be-printed facing up and the top, short edge toward the right. 2 Open the rear output bin. 3 From the Paper Handling Menu in the printer’s control panel, set TRAY 1 MODE=CASSETTE. 4 From the printer driver, set the type of paper for Tray 1 to vellum, and select paper by type.
Advanced Printing Tasks This section will help you take full advantage of the printer’s features. These tasks are “advanced” because they require you to change settings from the printer’s control panel or the printer driver. Using Features in the Printer Driver When you print from a software application, many of the printer’s features are available from the printer driver. To access Windows printer drivers, see page 19. Note HP PCL 5e, PCL 6, PS, and Macintosh drivers are slightly different.
Printing the First Page on Different Paper From the PCL 6 printer driver, you can choose to print the first page of a document on different paper than the rest of the pages. Look for “Use different paper for first page” in the printer driver. Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper. This feature is available in some printer drivers, and provides a cost-effective way to print draft pages.
Customizing Tray 1 Operation Customize Tray 1 to fit your printing needs. The printer can be set to print from Tray 1 as long as it is loaded, or to print only from Tray 1 if the type of paper loaded is specifically requested. Set TRAY 1 MODE=FIRST or TRAY 1 MODE=CASSETTE from the Paper Handling Menu in the printer’s control panel. (Print speed might be slightly slower when printing from Tray 1 when TRAY 1 MODE=FIRST.
Manually Feeding Paper from Tray 1 The Manual Feed feature allows you to print on special paper from Tray 1, such as envelopes or letterhead. If Manual Feed is selected, the printer will print only from Tray 1. Select Manual Feed through the software or printer driver. Manual Feed can also be enabled from the Paper Handling Menu in the printer’s control panel. Note When Manual Feed is selected, if TRAY 1 MODE=FIRST the printer automatically prints (if paper is in the tray).
Printing by Type and Size of Paper You can configure the printer to select paper by type (such as plain or letterhead) and size (such as letter or A4), as opposed to source (a paper tray). Benefits of Printing by Type and Size of Paper If you frequently use several different kinds of paper, once trays are set up correctly, you do not have to check which paper is loaded in each tray before you print. This is especially helpful when the printer is shared, and more than one person loads or removes paper.
4 From the software or printer driver, select the desired type and size of paper. Note The type and size settings can also be configured from HP Web JetAdmin for networked printers. See the printer software help. To print by type and size, it might be necessary to unload or close Tray 1, or set TRAY 1 MODE=CASSETTE from the Paper Handling Menu in the printer’s control panel. For more information, see page 55. Settings in the printer driver and software application override control panel settings.
Job Retention There are four job retention features: Quick Copy, Proof and Hold, Private Job, and Stored Job (all are available with an optional hard disk installed). Proof and Hold and Private Job are available without a hard disk installed. See the following pages for more information on each of these features. Note The private job and the proof and hold features also work if the printer does not have an optional hard disk by using the printer’s available RAM memory.
Printing Additional Copies of a Quick Copy Job To print additional copies of a job stored on the printer’s optional hard disk from the control panel: 1 Press [Menu] repeatedly until PRIVATE/STORED JOBS MENU appears. 2 Press [Item] until your user name appears. 3 Press [-Value+] until the desired job name appears. 4 Press [Select] to select the job. COPIES=x appears. 5 Press [-Value+] until the desired number of copies appears. 6 Press [Select] to print the job.
Proofing and Holding a Job The proof and hold feature provides a quick and easy way to print and proof one copy of a job and then print the additional copies. The job is held on the printer’s optional hard disk or memory until the user prints the additional copies. After the additional copies are printed, the proof and hold job is deleted from the printer. Note The proof and hold feature also works if the printer does not have an optional hard disk by using the printer’s available RAM memory.
5 Press [-Value+] until DELETE appears. 6 Press [Select] to delete the job.
Printing a Private Job The private printing feature lets a user specify that a job is not printed until that user releases it using a 4-digit Personal Identification Number (PIN) through the printer’s control panel. The user specifies the PIN in the driver and it is sent to the printer as part of the print job. Note The private job feature also works if the printer does not have an optional hard disk by using the printer’s available RAM memory. A minimum of 32 MB of RAM is required.
Deleting a Private Job When a user sends a private job, the printer overwrites any previous jobs with the same name. A private job is automatically deleted from the printer’s optional hard disk or memory after the user releases it for printing. Note If you turn the printer off and then back on, all quick copy, proof and hold, and private jobs are deleted. A private job can also be deleted from the printer’s control panel before it is ever printed.
Storing a Print Job The user can download a print job to the printer’s optional hard disk without printing it. The user can then print the job at any time through the printer’s control panel. For example, a user may want to download a personnel form, calendar, time sheet, or accounting form that other users can access and print. To store a print job permanently on the optional hard disk, select the Stored Job option in the driver when printing the job.
Deleting a Stored Job When a user sends a stored job, the printer overwrites any previous jobs with the same name. Jobs stored on the printer’s optional hard disk can be deleted from the control panel. 1 Press [Menu] repeatedly until PRIVATE/STORED JOBS MENU appears. 2 Press [Item] until your user name appears. 3 Press [-Value+] until the desired job name appears. 4 (Follow this step only if printing a private job.) Press [Select] to select the job. PIN:0000 appears.
3 Printer Maintenance Overview This chapter explains basic printer maintenance. • Performing routine maintenance. • Managing the print cartridge. • Cleaning the printer.
Performing Routine Maintenance To ensure optimum print quality, the printer will prompt you to perform printer maintenance every 150,000 pages. When the PERFORM PRINTER MAINTENANCE message appears on the control panel, you will need to purchase a printer maintenance kit and install the new parts. To check the number of pages the printer has printed, print a configuration page (page 105). To order the printer maintenance kit, contact an HP-authorized service or support provider.
Managing the Print Cartridge HP Policy on Non-HP Print Cartridges Hewlett-Packard Company cannot recommend use of non-HP print cartridges, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. Caution Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. To install a new HP print cartridge, follow the instructions included in the start guide.
Continue Printing When Toner is Low When toner is low, the printer’s control panel displays the TONER LOW message. • If the TONER • LOW message displays, but the printer continues printing, TONER LOW is set to CONTINUE (the default setting). If the printer stops printing when low toner is detected, TONER LOW is set to STOP. To resume printing, press [Go]. The printer will continue to display TONER LOW until you replace the print cartridge.
Redistributing the Toner When toner is low, faded or light areas might appear on a printed page. You might be able to temporarily improve print quality by redistributing the toner. The following procedure might allow you to finish the current print job before replacing the print cartridge. 1 Open the top cover. 2 Remove the print cartridge from the printer. WARNING! Avoid reaching too far into the printer.
Cleaning the Printer To maintain print quality, follow the cleaning procedure (on the following page) every time the print cartridge is changed, or whenever print quality problems occur. As much as possible, keep the printer free from dust and debris. • Clean the outside of the printer with a slightly water-dampened • Caution cloth. Clean the inside with a dry, lint-free cloth. Do not use ammonia-based cleaners on or around the printer.
Cleaning the Printer Before beginning these steps, turn the printer off and unplug the power cord. 1 Open the top cover and remove the print cartridge. WARNING! Avoid reaching too far into the printer. The adjacent fusing area might be hot! Caution To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. 2 Wipe any dust or dirt off the paper feed guides (shaded areas) with a dry, lint-free cloth.
Using the Printer Cleaning Page If toner specks appear on the front or back side of your print jobs, follow the procedure below. From the printer’s control panel, do the following: 1 2 3 4 Note Press [Menu] until PRINT QUALITY MENU appears. Press [Item] until CREATE CLEANING PAGE appears. Press [Select] to create the cleaning page. Follow the instructions on the cleaning page to complete the cleaning process.
4 Problem Solving Overview This chapter will help you to troubleshoot and solve printer problems. Clear paper jams: Occasionally, paper can jam during printing. This section will help you to locate paper jams, properly clear them from the printer, and solve repeated paper jams. Understand printer messages: Many different messages can appear on the printer’s control panel display. Some messages tell the printer’s current status, such as INITIALIZING.
Clearing Paper Jams If the printer’s control panel displays a paper jam message, look for paper in the locations indicated in Figure 21, then see the procedure for clearing the paper jam. You might need to look for paper in other locations than indicated in the paper jam message. If the location of the paper jam is not obvious, look first in the top cover area. When clearing paper jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams.
Clearing Jams from the Input Tray Areas Note To remove paper from the Tray 1 area, slowly pull the paper out of the printer. For all other trays, follow the steps below. 1 Slide the tray out of the printer, and remove any damaged paper from the tray. 2 If the edge of the paper is visible in the feed area, slowly pull the paper down and out of the printer. If the paper is not visible, look in the top cover area (page 78). Note Do not force the paper if it will not move easily.
Clearing Jams from the Top Cover Area 1 Open the top cover and remove the print cartridge. Caution To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. 2 Use the green handles to lift the paper access plates. 3 Slowly pull the paper out of the printer. Do not tear the paper! Note Avoid spilling loose toner. Using a dry, lint-free cloth, clean any loose toner that might have fallen into the printer (page 72).
Clearing Jams from the Output Areas Note If paper is jammed in the top output area, but most of the paper is still inside the printer, it is best to remove it through the rear door. 1 Push in the two gray latches to release the rear door. 2 Push down the green paper release levers. 3 Grasp both sides of the paper, and slowly pull the paper out of the printer. (There might be loose toner on the paper. Be careful not to spill it on yourself or into the printer.
Clearing Jams from the Optional Duplexer Look for jams in the following locations: The Tray 2 area: 1 Slide Tray 2 out of the printer. 2 Slowly pull any paper out of the printer. The front cover of the duplexer: 3 From the front of the printer, grasp the front cover of the duplexer (use the grip in the center), pull it straight toward you, and then lift it up to remove. 4 Slowly pull any paper out of the printer. 5 Replace the duplexer’s front cover, and replace Tray 2. Continued on the next page.
The rear section of the duplexer: 6 From the rear of the printer, use the handles on both sides of the duplexer to slide out the rear section until it stops. 7 Slowly pull any paper out of the duplexer. The duplexer’s rear door: 8 Open the duplexer’s rear door. 9 Slowly pull any paper out of the duplexer. When all paper has been removed from the duplexer, continue with step 10 below: 10 Close the duplexer’s rear door, and push the rear section of the duplexer back into the printer.
Solving Repeated Paper Jams If paper jams occur frequently, try the following: • Check all the paper jam locations. A piece of paper might be stuck somewhere in the printer. (See page 76.) • Check that paper is correctly loaded in the trays, that the trays are correctly adjusted for the loaded paper size, and that the trays are not overfilled. (See the sections on loading paper, starting on page 28.) • Check that all trays and paper handling accessories are completely inserted into the printer.
Understanding Printer Messages The following table explains messages that might display on the printer’s control panel. Printer messages and their meanings are listed in alphabetical order, with numbered messages following. If a message persists: • If a message persists requesting that you load a tray, or if a • Note message indicates that a previous print job is still in the printer’s memory, press [Go] to print or press [Cancel Job] to clear the job from the printer’s memory.
Printer Messages (Continued) Message Explanation or Recommended Action CHOSEN LANGUAGE NOT AVAILABLE A print job requested a printer language that does not exist in the printer. The job will not print and will be cleared from memory. Print the job using a driver for a different printer language, or add the requested language to the printer (if available). Press [Go] to continue. CLOSE TOP COVER The top cover is open and must be closed for printing to continue.
Printer Messages (Continued) Message Explanation or Recommended Action FLASH n INITIALIZING The flash DIMM can take a long time to initialize the first time that it is used. alternates with DO NOT POWER OFF FLASH DEVICE FAILURE The flash DIMM had a critical failure and no longer can be used. Remove the flash DIMM and replace it with a new one. FLASH FILE OPERATION FAILED The requested operation could not be performed.
Printer Messages (Continued) Message Explanation or Recommended Action MEMORY SETTINGS CHANGED The printer changed its memory settings because it did not have enough memory to use the previous settings for I/O Buffering and Resource Saving. This usually occurs after removing memory from the printer, adding a duplexer, or adding a printer language.
Printer Messages (Continued) Message Explanation or Recommended Action RAM DISK FILE SYSTEM IS FULL Delete files and then try again, or turn the printer off, and then turn the printer on to delete all files on the device. (Delete files using HP Web JetAdmin, or another software utility. See the software help for more information.) If the message persists, increase the size of the RAM disk. Change the RAM disk size from the Configuration Menu in the printer’s control panel (page B-14).
Printer Messages (Continued) Message Explanation or Recommended Action XX.YY PRINTER ERROR PRESS GO TO CONTINUE A printer error has occurred that can be cleared by pressing [Go] in the printer’s control panel. 13.x PAPER JAM [LOCATION] Remove jammed paper from the specified location (page 76). Open and close the top cover to clear the message. If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider.
Printer Messages (Continued) Message Explanation or Recommended Action 40 EIO x BAD TRANSMISSION The connection has been broken between the printer and the EIO card in the specified slot. Press [Go] to clear the error message and continue printing. alternates with PRESS GO TO CONTINUE 41.3 UNEXPECTED PAPER SIZE The paper size you are trying to print is not the same as the settings for the tray. Make sure that all trays are correctly adjusted for size.
Printer Messages (Continued) Message Explanation or Recommended Action 53.xy.zz PRINTER ERROR There is a problem with the printer’s memory. The DIMM that caused the error will not be used. Values of x, y, and zz are as follows: x = DIMM type 0 = ROM 1 = RAM y = Device location 0 = Internal memory (ROM or RAM) 1 to 3 = DIMM slots 1, 2, or 3 zz = Error number Turn the printer off, and then reseat the DIMM that caused the error. Turn the printer on.
Printer Messages (Continued) Message Explanation or Recommended Action 66.xy.zz INPUT DEVICE FAILURE An error occurred in an external paper handling device. Press [Go] to clear the message. If the message will not clear, turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider. (See the telephone support flyer included with the printer.
Correcting Output Quality Problems Use the examples below to determine which output quality problem you are experiencing, then see the following table to troubleshoot the problem. The examples below depict letter-size paper that has passed through the printer long-edge first. (If the paper has passed through the printer short-edge first, lines and repeating defects will run vertically rather than horizontally.
Wrinkles or Creases Curl or Wave Page Skew Misformed Characters Repeating Defects Loose Toner Toner Smear Gray Background Lines Dropouts Light Print or Fade Toner Specks 3. Make sure EconoMode is off in the software and in the control panel (page B-7). 1 1 1 4. Turn over the stack of paper in the tray. Also try rotating the paper 180°. 5.
Determining Printer Problems Troubleshooting Flowchart If the printer is not responding properly, use the flowchart to determine the problem. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. If you cannot resolve the problem after following the suggestions in this user’s guide, contact an HP-authorized service or support provider. (See the telephone support flyer included with the printer.
2 Can you print a configuration page? NO YES Go to step 3. Print a configuration page to verify that the printer is feeding paper correctly (page 105). A configuration page does not print. A blank page prints. A message other than READY or PRINTING CONFIGURATION is displayed. Check that all trays are properly loaded, adjusted, and installed in the printer. (See the sections on loading paper, starting on page 28.) Check that the sealing tape is not still in the print cartridge.
3 Can you print from a software application? NO YES Go to step 4. Print a short document from a software application. The job will not print. If the job will not print, and a message is displayed, see page 83. From the computer, check to see if the printer has been paused. If the printer is on a network, check that you are printing to the correct printer.
YES 4 Does the job print as expected? continued NO Print is garbled or only a portion of the page prints. Check that you are using the proper printer driver (page 20). The data file sent to the printer might be corrupt. To test, try printing it on another printer (if possible), or try a different file. Check the interface cable connections. Test the cable by trying it on another computer (if possible). Replace the printer cable with a high-quality cable (page 9).
Does the job print as expected? (continued) YES Go to step 5. NO The print job is not formatted correctly. Check that you are using the proper printer driver (page 20). Check the software settings. (See the software help.) Try a different font. Make sure the setting of the dial in the tray matches the size of the paper loaded in the tray. Pages are not fed correctly or are damaged. Make sure paper is loaded correctly and that the guides are not too tight or too loose against the paper stack.
5 Does the printer select the proper trays, YES output locations, and paper handling accessories? NO The printer pulls from the wrong tray. Make sure paper trays are correctly configured for paper size and type (page 57). Print a configuration page to see current tray settings (page 105). Make sure the tray selection (or paper type) in the printer driver or software application is set correctly. (The printer driver and software application settings override the printer’s control panel settings.
Troubleshooting Flowchart for Macintosh Users This section lists problems that can happen when using Mac OS 8.6 to Mac OS 9.2. Note 1 Can you print from a software application? NO YES 2. Print a short document from a software application. The Macintosh computer is not communicating with the printer. Make sure the printer’s control panel displays READY (page 94). Make sure the correct printer driver is selected in the Chooser. (There will be a printer icon beside the name.
YES 2 Does the job print as expected? NO The print job is not sent to the desired printer. Another printer with the same or similar name might have received the print job. Verify that the printer name matches the name selected in the Chooser (page 103). The print job has incorrect fonts. If you are printing an .EPS file, try downloading the fonts contained in the .EPS file to the printer before printing. Use the HP LaserJet Utility (page 21).
Selecting an Alternate PPD Mac OS 8.6 to Mac OS 9.2 1 Open the Chooser from the Apple menu. 2 Click the LaserWriter icon. 3 If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located. 4 Click the printer name you want to use in the Select a PostScript Printer box. (Double-clicking will immediately generate the next few steps.) 5 Click Setup... (This button might read Create for first-time setup.) 6 Click Select PPD....
Renaming the Printer Note Use this information to rename a printer when using Mac OS 8.6 to Mac OS 9.2. If you are going to rename the printer, do this before selecting the printer in the Chooser. If you rename the printer after selecting it in the Chooser, you will have to go back into the Chooser and reselect it. Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer.
Checking the Printer’s Configuration From the printer’s control panel, you can print pages that give details about the printer and its current configuration. The following information pages are described here: • Menu Map • Configuration Page • PCL or PS Font List For a complete list of the printer’s information pages, see the Information Menu in the printer’s control panel (page B-3).
Configuration Page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to verify installation of optional accessories, such as memory (DIMMs), paper trays, and printer languages. Note If an HP JetDirect print server card is installed, a JetDirect configuration page will print out as well. To print a configuration page: 1 Press [Menu] until INFORMATION MENU appears. 2 Press [Item] until PRINT CONFIGURATION appears.
1 Printer Information Lists the serial number, IP addresses, page counts, and other information for the printer. 2 Event Log Lists the number of entries in the log, the maximum number of entries viewable, and the last three entries. The second page of the event log is the manufacturing page. This page contains information that may assist HP Customer Care representatives in solving possible printer problems.
PCL or PS Font List Use the font lists to see which fonts are currently installed in the printer. (The font lists also show which fonts are resident on an optional hard disk or flash DIMM.) To print a PCL or PS font list: 1 Press [Menu] until INFORMATION MENU appears. 2 Press [Item] until PRINT PCL FONT LIST or PRINT PS FONT LIST appears. 3 Press [Select] to print the font list. The PS font list shows the PS fonts installed, and gives a sample of those fonts.
108 Chapter 4: Problem Solving ENWW
A Specifications Overview This appendix includes: • Paper specifications • Printer specifications • Cable specifications ENWW Specifications A-1
Paper Specifications HP LaserJet printers produce excellent print quality. This printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, vellum, and custom-size paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. The printer can use a variety of paper and other print media in accordance with the guidelines in this manual.
Polyester media The use of polyester media through the printer for offset printing applications will not effect or impact any existing printer warranties. However, image print quality defects and jams are possible when using polyester media. Only 1 sheet at a time should be fed through Tray 1. The media vendor should be contacted to resolve any performance issues related to the use of polyester media. For more information, see the polyester media drawer statement at http://www.hp.
Supported Sizes and Weights of Paper Dimensions1 Tray 1 Minimum Size (custom) 3 by 5 in (76 by 127 mm) Maximum Size (custom) 12.28 by 18.5 in (312 by 470 mm) Transparencies Labels Same as minimum and maximum paper sizes listed above. Envelopes Weight Capacity2 16 to 53 lb (60 to 199 g/m2) 100 sheets of 20 lb (75 g/m2) paper Thickness: 0.0039 in to 0.0045 in (0.099 to 0.114 mm) 75 transparencies Thickness: 0.005 in to 0.007 in (0.127 mm to 0.
Tray 2 Dimensions1 Letter 8.5 by 11 in (216 by 279 mm) A4 8.3 by 11.7 in (210 by 297 mm) Executive 7.3 by 10.5 in (191 by 267 mm) Legal 8.5 by 14 in (216 by 356 mm) B5 (JIS) 7.2 by 10 in (182 by 257 mm) A5 5.8 by 8.2 in (148 by 210 mm) 11 x 17 11 by 17 in (279 by 432 mm) A3 11.7 by 16.5 in (297 by 420 mm) B4 (JIS) 10.1 by 14.3 in (257 by 364 mm) Weight Capacity2 16 to 28 lb (60 to 105 g/m2) 250 sheets of 20 lb (75 g/m2) paper 1.The printer supports a wide range of media sizes.
500-Sheet Tray (Optional) Dimensions1 Letter Letter-R3 8.5 by 11 in (216 by 279 mm) A4 A4-R3 8.3 by 11.7 in (210 by 297 mm) Executive 7.3 by 10.5 in (191 by 267 mm) Legal 8.5 by 14 in (216 by 356 mm) B5 (JIS) 7.2 by 10 in (182 by 257 mm) A5 5.8 by 8.2 in (148 by 210 mm) 11 x 17 11 by 17 in (279 by 432 mm) A3 11.7 by 16.5 in (297 by 420 mm) B4 (JIS) 10.1 by 14.3 in (257 by 364 mm) Custom4 5.8 by 8.2 to 11.7 by 16.
Optional Duplex Printing Accessory (duplexer) Minimum Maximum Dimensions1 5.8 by 8.3 inches (148 by 210 mm) 11.7 by 17 inches (297 by 432 mm) Weight 16 to 28 lb (60 to 105 g/m2) 1.The printer supports a wide range of media sizes. Check the printer software for supported sizes.
Guidelines for Using Paper For best results, use conventional 20 lb (75 g/m2) paper. Make sure the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper. Some paper causes print quality problems, jamming, or damage to the printer. Symptom Problem with Paper Solution Poor print quality or toner adhesion.
Paper Weight Equivalence Table Use this table to determine approximate equivalent points in weight specifications other than U.S. bond weight. For example, to determine the equivalent of 20 lb U.S. bond weight paper in U.S. cover weight, locate the bond weight (in row 3, second column) and scan across the row to the cover weight (in the fourth column). The equivalent is 28 lb. Shaded areas indicate a standard weight for that grade. U.S. Post Card1 thickness (mm) U.S. Bond Weight (lb) U.S.
Labels Caution To avoid damaging the printer, use only labels recommended for use in laser printers. If you have problems printing labels, use Tray 1 and open the rear output bin. Never print on the same sheet of labels more than once. Label Construction When selecting labels, consider the quality of each component: • Adhesives: The adhesive material should be stable at 400° F • • • (205° C), the printer’s maximum temperature. Arrangement: Only use labels with no exposed backing between them.
Vellum Vellum is special lightweight paper similar to parchment. Print vellum from Tray 1 only, and open the rear output bin. Do not print on both sides of vellum. Vellum used in the printer must be able to withstand 400° F (205° C), the printer’s maximum temperature, for 0.1 second. To print vellum, see page 52. Envelopes Envelope Construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer.
Envelopes with Double-Side-Seams Double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style may be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below.
Envelope Margins The following table gives typical address margins for a Commercial #10 or DL envelope. Note Type of Address Top Margin Left Margin Return Address 0.6 in (15 mm) 0.6 in (15 mm) Delivery Address 2 in (51 mm) 3.5 in (89 mm) For the best print quality, position margins no closer than 0.6 inch (15 millimeters) from the edges of the envelope. Envelope Storage Proper storage of envelopes helps contribute to good print quality. Envelopes should be stored flat.
Card Stock Construction • Smoothness: 36-53 lb (135-199 g/m2) card stock should have2a • • • Note smoothness rating of 100-180 Sheffield. 16-36 lb (60-135 g/m ) card stock should have a smoothness rating of 100-250 Sheffield. Construction: Card stock should lie flat with less than 0.2 inch (5 millimeters) of curl. Condition: Make sure card stock is not wrinkled, nicked, or otherwise damaged.
Printer Specifications Physical Dimensions 55 in (139.8 cm) 24.6 in (62.5 cm) 11.9 in (30.3 cm) 18.7 in (47.5 cm) 18.5 in (47.0 cm) 18.6 in (47.3 cm) 10.6 in (27.0 cm) 18.5 in (47.0 cm) Figure A-2 ENWW 4.3 in (11.
55 in (139.8 cm) 24.6 in (62.5 cm) 11.9 in (30.3 cm) 18.5 in (47.0 cm) 10.6 in (27.0 cm) 24.4 in (62.0 cm) 6.1 in (15.
55 in (139.8 cm) 11.9 in (30.3 cm) 24.6 in (62.5 cm) 18.5 in (47.0 cm) 6.5 in (16.6 cm) 10.6 in (27.0 cm) 29.7 in (75.
Environmental Specifications Electrical Specifications Printer State Power Consumption (average, in watts) Printing 325-330 Standby 30 PowerSave (default activation time 30 minutes) fewer than 30 Off 0 Minimum Recommended Circuit Capacity 100-127 Volt 10.5 amps 220-240 Volt 5.
Acoustic Emissions (Per ISO 9296) Printer State Sound Power1 Printing, 22 pages per minute (ppm) Lwad= 6.6 bels (A) Printing, 11 ppm Lwad= 6.3-6.2 bels (A) PowerSave Lwad= 4.4-0 bels (A) 1.You might want to install printers with sound power Lwad>=6.3 bels (A) or more in a separate room or cubicle. General Specifications Operating temperature 50-91° F (10-32° C) Relative Humidity 20-80% Speed, in pages per minute (ppm) Up to 21 ppm, letter size paper. Up to 22 ppm, A4 size paper.
A-20 Specifications ENWW
B Control Panel Menus Overview You can perform most routine printing tasks from the computer through the printer driver or software application. This is the most convenient way to control the printer, and will override the printer’s control panel settings. See the help files associated with the software, or for more information on accessing the printer driver, see page 19. You can also control the printer by changing settings in the printer’s control panel.
Private/Stored Jobs Menu This menu provides a list of the private, stored, quick copy, and proof and hold jobs on the printer’s hard disk or RAM memory. The user can print or delete these jobs from the control panel. For more information, see page 59. Note If there are no private, stored, quick copy, or proof and hold jobs on the printer’s optional hard disk or RAM memory, this menu is not displayed on the control panel.
Information Menu This menu contains printer information pages that give details about the printer and its configuration. To print an information page, scroll to the desired page and press [Select]. . Information Menu Item Explanation PRINT MENU MAP The menu map shows the layout and current settings of the control panel menu items. For more information, see page 104. PRINT CONFIGURATION The configuration page shows the printer’s current configuration.
Paper Handling Menu When paper handling settings are correctly configured through the control panel, you can print by choosing the type and size of paper from the printer driver or software application. For more information, see page 57. Some items in this menu can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings. For more information, see page 53.
Paper Handling Menu (Continued) Item Values Explanation MANUAL FEED=OFF OFF ON Feed the paper manually from Tray 1, rather than automatically from a tray. When MANUAL FEED=ON and Tray 1 is empty, the printer goes offline when it receives a print job and displays MANUALLY FEED [PAPER SIZE]. For more information, see page 56. DUPLEX=OFF OFF ON This item appears only when an optional duplexer is installed.
Print Quality Menu Some items in this menu can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings. For more information, see page 53. Print Quality Menu Item Values Explanation RESOLUTION= FASTRES 1200 300 600 FASTRES 1200 PRORES 1200 Select the resolution from the following values: 300: Produces draft print quality at the printer’s maximum speed (22 ppm).
Print Quality Menu (Continued) Item Values Explanation ECONOMODE=OFF OFF ON Turn EconoMode on (to save toner) or off (for high quality). EconoMode creates draft-quality printing by reducing the amount of toner on the printed page by up to 50%. Caution HP does not recommend full-time use of EconoMode. (If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the print cartridge.
Printing Menu Some items in this menu can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings. For more information, see page 53. Printing Menu Item Values Explanation COPIES=1 1 to 999 Set the default number of copies by selecting any number from 1 to 999.
Printing Menu (Continued) Item Values Explanation X DIMENSION= 12.28 INCHES 3.00 to 12.28 INCHES This item appears only when CONFIGURE CUSTOM PAPER=YES. Select the (110V printers) (110V printers) or312 MILLIMETERS (220V printers) or (220V printers) dimension to be fed into the printer. Note Heavy paper and very small or very large custom-size paper should be printed from Tray 1 to the rear output bin. Open the rear output bin to use it (page 26). Y DIMENSION= 18.50 INCHES 5.00 to 18.
Printing Menu (Continued) Item Values Explanation PCL FONT POINT SIZE=12.00 4.00 to 999.75 This item might not appear, depending on the font selected. Press [-Value+] once to change setting by increments of .25 for point size, or hold down [-Value+] to scroll by increments of 1. PC-8 Select any one of several available symbol sets from the printer’s control panel. A symbol set is a unique grouping of all the characters in a font. PC-8 or PC-850 is recommended for line draw characters.
Configuration Menu Items in this menu affect the printer’s behavior. Configure the printer according to your printing needs. Configuration Menu Item Values Explanation POWERSAVE= 30 MINUTES OFF 15 MINUTES 30 MINUTES 1 HOUR 2 HOURS 3 HOURS Set the printer to enter PowerSave after it has been idle for a specified amount of time. Turning PowerSave off is not recommended. The PowerSave feature does the following: • Minimizes the amount of power consumed by the printer when it is idle.
Configuration Menu (Continued) Item Values Explanation RESOURCE SAVE= OFF OFF ON AUTO Dedicate printer memory to save each language’s permanent resources. (You might need to add memory to the printer in order for this item to appear.) The amount of memory set aside can be different for each installed language. Some languages might have memory set aside for resource saving without requiring all languages to do so.
Configuration Menu (Continued) Item Values Explanation PAGE PROTECT= AUTO AUTO ON This item appears only after a 21 PAGE TOO COMPLEX, PRESS GO TO CONTINUE message displays (page 88). Memory Enhancement technology (MEt) attempts to guarantee that all pages will print. If the page does not print, turn PAGE PROTECT to ON. This might increase chances of a 20 INSUFFICIENT MEMORY, PRESS GO TO CONTINUE message. If this occurs, simplify the print job or install additional memory (page C-1).
Configuration Menu (Continued) Item Values Explanation RAM DISK=AUTO OFF ON AUTO Determine how the RAM disk is configured. This item appears only if there is no optional hard disk installed and the printer has at least 8 MB of memory. OFF: The RAM disk is disabled. ON: The RAM disk is enabled. Configure the amount of memory to be used through the following item: RAM DISK SIZE.
Configuration Menu (Continued) Item Values Explanation NEW TONER CARTRIDGE=NO YES NO This item allows the user to tell the printer that a new print cartridge has been installed. Setting this item to YES will reset the HP TonerGauge to full. QUICK COPY JOBS=32 1 to 50 Specifies the number of quick copy jobs that can be stored on the printer’s hard disk.
I/O Menu Items in the I/O (input/output) Menu affect the communication between the printer and the computer. I/O Menu Item Values Explanation I/O TIMEOUT=15 5 to 300 Select the I/O timeout period in seconds. (I/O timeout refers to the time, measured in seconds, that the printer waits before ending a print job.) This setting allows you to adjust timeout for best performance. If data from other ports appear in the middle of your print job, increase the timeout value.
I/O Menu (Continued) Item Values Explanation I/O BUFFER SIZE= 100K 10K and up This item appears only when I/O BUFFER=ON. Specify the amount of memory PARALLEL HIGH SPEED=YES YES NO Select the speed at which data is transmitted to the printer. YES: The printer accepts faster parallel communications used for connections with newer computers. NO: The printer accepts slower parallel communications used for connections with older computers.
EIO Menu (5100tn/5100dtn) EIO (enhanced input/output) Menus depend on the particular accessory product installed in an EIO slot of the printer. If the printer contains an HP JetDirect print server EIO card, you can configure basic networking parameters using the EIO Menu. These and other parameters can also be configured through HP Web Jetadmin. EIO Menu Item Values Explanation CFG NETWORK=NO NO YES NO: The JetDirect Menu is not accessible. YES: The JetDirect Menu appears.
EIO Menu (Continued) Item Values Explanation CFG TCP/IP=NO NO YES NO: The TCP/IP Menu is not accessible. YES: The TCP/IP Menu appears. In the TCP/ IP Menu, you can specify BOOTP=YES or DHCP=YES for TCP/IP parameters to be automatically loaded from a bootp or DHCP server when the printer is turned on. If you specify BOOTP=NO and DHCP=NO , you can manually set selected TCP/IP parameters from the control panel.
Resets Menu Use this menu with caution. You can lose buffered page data or printer configuration settings when you select these items. Only reset the printer under the following circumstances: • You want to restore the printer’s default settings. • Communication between the printer and computer has been interrupted. The items in the Resets Menu will clear all memory in the printer, while [Cancel Job] clears only the current job.
C Printer Memory and Expansion Overview The printer has three dual in-line memory module (DIMM) slots for upgrading with: • More printer memory. DIMMs are available in 16, 32, and 64 MB, • • • Note for a maximum of 192 MB. Flash memory DIMMs, available in 2 and 4 MB. Unlike standard printer memory, flash DIMMs can be used to permanently store downloaded items in the printer, even when the printer is off. DIMM-based accessory fonts, macros, EWS, and patterns.
Installing a DIMM Caution Static electricity can damage dual in-line memory modules (DIMMs). When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMM’s antistatic package, then touch bare metal on the printer. If you have not already done so, print a configuration page to find out how much memory is installed in the printer before adding more memory (page 105). 1 Turn the printer off. Unplug the power cord and disconnect any cables.
may be placed in any slot other than slot 1. 6 Slide the formatter board back into the printer and tighten the two screws. 7 If an optional duplexer is installed, reattach the cable tray and the rear section of the duplexer. Reattach any interface cables, and the power cord. Turn the printer on and test the DIMM. (Go to page C-5.
If an optional duplexer is installed: 1 Slide the rear section of the duplexer away from the printer. 2 Remove the rear section of the duplexer by lifting and rotating the rear section to clear all of the tabs in the grooves, as illustrated. 3 Unplug the power cord and disconnect any cables. 4 Remove the cable tray by lifting it out of position, as illustrated. Go back to Step 2, on page C-2. Note Reverse these steps to install the cable tray and the rear section of the duplexer.
Checking Memory Installation Follow this procedure to verify that DIMMs are installed correctly: 1 Check that the printer’s control panel displays READY when the printer is turned on. If an error message appears, a DIMM might have been incorrectly installed. Check the printer messages (page 83). 2 Print a new configuration page (page 105). 3 Check the memory section on the configuration page and compare it to the configuration page printed before the DIMM installation.
Adjusting Memory Settings Resource Saving Resource Saving allows the printer to keep downloaded resources (permanent downloaded fonts, macros, or patterns) in memory when the printer language or resolution is changed. If you do not have an optional hard disk or flash DIMM for storing downloaded resources, you might want to change the amount of memory allocated to each language when downloading an unusually large number of fonts, or if the printer is in a shared environment.
I/O Buffering To allow the computer to continue working without waiting for the print job to finish queuing, the printer uses a portion of its memory (an I/O buffer) to hold jobs in progress. (If I/O buffering is off, no memory is reserved for this function.) In most cases, it is best to let the printer automatically reserve memory for I/O buffering. (For each megabyte of memory added to the printer, 100 kilobytes are reserved.
Installing EIO Cards/Mass Storage Turn off the printer before installing the EIO card or mass storage device. See Figure 24 for orientation and location of the EIO card or optional mass storage device, such as an optional hard disk. Use HP Web JetAdmin to delete files from a mass storage device. For more information, see the printer software help.
D Printer Commands Overview Most software applications do not require you to enter printer commands. See your computer and software documentation to find the method for entering printer commands, if needed. PCL PCL printer commands tell the printer which tasks to perform or which fonts to use. This appendix provides a quick reference for users who are already familiar with PCL command structure.
Understanding PCL Printer Command Syntax Before using printer commands, compare these characters: Lowercase l: l Uppercase O: O Number one: 1 Number 0: 0 Many printer commands use the lowercase letter l (l) and the number one (1), or the uppercase letter O (O) and the number zero (0). These characters may not appear on your screen as shown here. You must use the exact character and case specified for PCL printer commands.
Combining Escape Sequences Escape sequences may be combined into one escape sequence string. There are three important rules to follow when combining code: 1 The first two characters after the ? character (the parameterized and group characters, see Figure D-1) must be the same in all of the commands to be combined. 2 When combining escape sequences, change the uppercase (termination) character in each individual escape sequence to lower case.
Selecting PCL Fonts PCL printer commands for selecting fonts can be found on the PCL Font List (page 107). A sample section is shown below. Notice the two variable boxes for symbol set and point size. These variables must be filled in or the printer will use defaults. For example, if you want a symbol set that contains line-draw characters, select the 10U (PC-8) or 12U (PC-850) symbol set. Other common symbol set codes are listed in the table on page D-7.
Common PCL Printer Commands Function Command Options (#) Reset ?E n/a Number of Copies ?&l#X 1 to 999 2-sided/1-sided printing ?&l#S 0 = Simplex (1-sided) printing 1 = Duplex (2-sided) with long edge binding 2 = Duplex (2-sided) with short edge binding Paper Source ?&l#H 0 = prints or ejects current page 1 = Tray 2 2 = manual feed, paper 3 = manual feed, envelope 4 = Tray 1 5 = Tray 3 7 = auto select 20 = Tray 4 Paper size ?&l#A 1 = Executive 2 = Letter 3 = Legal 6 = 11 x 17 17 = 16K 18 =
Language Selection Programming Hints Page Control Commands (Continued) Common PCL Printer Commands (Continued) D-6 Function Command Options (#) Top Margin ?&l#E # = number of lines Text Length (bottom margin) ?&l#F # = number of lines from top margin Left Margin ?&a#L # = column number Right Margin ?&a#M # = column number from left margin Horizontal Motion Index ?&k#H 1/120-inch increments (compresses print horizontally) Vertical Motion Index ?&l#C 1/48-inch increments (compresses p
Common PCL Printer Commands (Continued) Function Command Options (#) ?(# 8U = HP Roman-8 Symbol Set 10U = IBM Layout (PC-8) (code page 437) Default Symbol Set 12U = IBM Layout for Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.1 Latin 1 9E = Windows 3.1 Latin 2 (commonly used in Eastern Europe) 5T = Windows 3.
D-8 Printer Commands ENWW
E Embedded Web Server The embedded Web server (EWS) is a standard feature in the HP LaserJet 5100dtn, and is an available accessory for the HP LaserJet 5100 and HP LaserJet 5100tn. For ordering information, see page 9. You can use the embedded Web server to view printer and network status and manage printing functions from your computer instead of from the printer control panel or printer management software.
Home Pages The home pages of the embedded Web server are the informational pages for the printer. These include: • Printer status page • • • • • This page shows the printer control panel and any current message. The control panel status lights and buttons are also displayed, so you can change the printer control panel menu settings from this page. Consumable life levels and the input tray media configuration are also displayed.
Device Pages The device pages of the embedded Web server allow you to configure the printer from your computer. These pages can be password protected. Always consult with your network administrator before changing the printer configuration. • Configure printer page This page lets you configure all printer settings. • Alerts page • • • • • • • • ENWW This page lets you configure notification recipients for various printer events.
Networking Pages The network pages of the embedded Web server provide access to the HP Jetdirect print server network. These pages include: • Network settings page • • • • This page provides access to network protocol configuration parameters and other settings. Support settings page This page lets you configure links for support assistance. Admin password page This page lets you limit user access to network configuration parameters for this printer.
Glossary adjustable tray A paper tray that is able to adapt to more than one size of media. All trays used in the printer are adjustable. DIMM (dual in-line memory module) A circuit board that holds extra memory chips for the printer. drag-and-drop The ability to execute a function graphically without typing a command. For example, in the Windows 95 Explorer, you can copy or move a file by “dragging” it from one folder and “dropping” it into another.
printer software Any or all of the software shipped with the printer. The printer is packaged with a compact disc containing the software needed to access all of the printer’s features. If the printer has been correctly set up, the appropriate software is already installed. printer software help On-screen instructions regarding the use of the printer software. Help screens which can be activated from the Help button (or a question mark symbol) in the printer software. PS HP’s PostScript 3 emulation.
Index Numerics 1200 dpi B-6 250-sheet tray locating 7 ordering 9 paper specifications A-5 printing by type and size of paper 57 2-sided printing guidelines 34 with duplex printing accessory 33 2-up printing 54 300 dpi B-6 3-hole punched paper duplexing 36 orientation 38 500-sheet tray (optional) loading 31 loading custom-size paper 48 ordering 9 paper orientation 39 paper specifications A-6 printing by type and size of paper 57 printing rotated paper 45 600 dpi B-6 A A4 paper configuring B-10 loading 39 ov
printer’s current B-1 Configure Custom Paper message 50 Configure Custom Paper setting B-8 Configure Fuser Mode Menu setting B-5 configure printer page, embedded Web server E-3 configuring duplex printing accessory 33 duplexing print options 37 from embedded Web server E-1 paper type and size settings with HP Web Jetadmin 58 printer driver 19 connectivity 2 connectors parallel interface 7 power 7 consumables ordering E-1, E-3 viewing levels E-2 see also supplies contact information page, embedded Web server
locating C-8 EIO Menu B-18 EIO slots 7 electrical specifications A-18 e-mail page, embedded Web server E-3 embedded Web server E-1 emissions, acoustic A-19 envelope feeder A-11 Envelope= setting B-8 envelopes double-side-seams, printing with A-12 guidelines 40 margins A-13 printing 26 printing from Tray 1 41 printing margins 40 printing with adhesive strips or flaps A-12 problems with 40 quality A-11 specifications A-11 storing A-13 troubleshooting jams A-11 wrinkled, correcting A-11 wrinkled, troubleshooti
using to delete files from mass storage C-8 HP JetDirect print server card configuring network parameters B-18 description 2 installing C-8 ordering 10 setting menu option B-18 HP JetDirect print server network, accessing E-4 HP LaserJet Utility 16 HP Web Jetadmin software configuring paper type and size settings 58 description 22 supported software 22 HP-GL/2 commands D-1 HP-UX, HP WebJetadmin software support 22 I I/O Buffer message C-7 I/O Buffer setting B-16 I/O Buffer Size setting B-17 I/O buffer, cha
margins custom-size paper 50 envelopes 40, A-13 mass storage devices installing C-8 locating C-8 maximum paper size custom-size paper 47 envelopes A-11 Tray 1 A-4 measurements, configuring for custom paper size B-8 media, see paper memory allocated to languages C-6 changed settings 86 changing I/O buffer size C-7 changing resource saving C-6 checking installation C-5 clearing in printer B-20 dedicating to printer languages B-12 flash DIMMs, upgrading C-1 full 85 information on configuration page 105 install
handling 3 heavy A-13 HP brand 9 manually feeding 56 ordering 9 orientation 39 orientation for duplexing 36 orientation for special paper 38 printing by type and size 57 printing guidelines A-8 problems with A-8 sizes and weights supported A-4 special types, orientation 38 specifications A-2 Tray 1, specifications for A-4 types supported A-7 vellum 52 weight equivalence table A-9 weight specifications A-4 Paper Handling Menu B-4, ??– B-5 Paper Jam message 88 paper jams clearing from duplexer 80 clearing fro
features 2 help software 20 information pages 104 locating paper size dial 31 locating parts 7 maintenance 67 memory C-1 menu map 14 messages, see messages models 5 operating temperature A-19 ordering supplies from embedded Web server E-1 ordering supplies from service or support provider 9 output bins 26 overriding control panel settings 19 parts and location 7 PCL commands D-5, D-7 physical dimensions A-15 relative humidity A-19 renaming 102, E-2 saving setup 53 selecting output bins 24 software 16 specif
from embedded Web server E-2 from HP LaserJet Utility 102 repeated defects, troubleshooting 93 paper jams, clearing 82 reports, viewing from embedded Web server E-2 Reset Active I/O Channel setting B-20 Reset All I/O Channels setting B-20 Reset Memory setting B-20 Resets Menu B-20 resetting HP TonerGauge to full B-15 Resolution enhancement technology (REt) setting B-6 Resolution setting B-6 Resource Save message C-6 Resource Save setting B-12 Resource Saving, allocating memory C-6 Restore Factory Settings B
Tray 1 A4 paper, loading 39 clearing paper jams 77 customizing operation 55 deselecting 99 envelope specifications A-11 envelopes, loading 41 loading 28 locating 7 mode settings 55 paper orientation 39 paper orientation for duplex printing 36 paper sizes A-4 paper specifications A-4 printing by type and size of paper 57 printing labels 42 Tray 1 Mode setting B-4 Tray 1 Mode=Cassette 55 Tray 1 Mode=First 55 Tray 1 Size setting B-4 Tray 1 Type setting B-4 Tray 2 loading 29 locating 7 paper orientation for dup
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