Copyright ©1997 Hewlett-Packard Co. Printed in USA 5/97 Manual Part No.
Take a look at all HP Support has to offer! Thank you for your purchase. Along with your product, you receive a variety of support services from Hewlett-Packard and our support partners designed to give you the results you need, quickly and professionally. Online Services: for 24-hour access to information over your modem, we suggest these services. World Wide Web URL—Printer drivers, updated HP printer software, and product and support information may be obtained from http://www.hp.
Customer Support Options Worldwide In addition to the phone numbers listed below, appendix A, “Warranty and Support Information" contains worldwide sales and service addresses and phone numbers for countries/regions not listed here. U.S. and Canada: Customer Support & Product Repair Assistance (Please refer to the warranty chapter of this manual for additional product repair information.
HP LaserJet 6L Printer User’s Manual
Copyright Information © 1997 Hewlett-Packard Company All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Part number: C3990-90901 First Edition, May 1997 Documentation Warranty Statement The information contained in this document is subject to change without notice.
CONTENTS 1 Set Up Introduction . . . . . . . . . . . . . . . . Identifying Your Printer’s Parts . . . . . . . Installing the HP LaserJet Toner Cartridge Connecting Your Printer’s Cable and Cord Attaching the Label to the Printer . . . . . Loading Paper into the Printer . . . . . . Printer Software Information . . . . . . . Minimum System Requirements . . . . Installation Considerations . . . . . . . Installing Your Printer’s Software . . . . . Standard Installation for Windows 3.1x .
Solving Printer Problems . . . . Solving Print Quality Problems . Solving Software Problems . . . Solving Hard-to-Resolve Problems Networks and Switchboxes . . . . Out of Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 . 4-7 4-12 4-13 4-15 4-15 HP Limited 1-Year Warranty Statement . . . . .
1 Set Up Introduction Congratulations on your purchase of the HP LaserJet 6L printer.
Installing the HP LaserJet Toner Cartridge It is recommended that you use HP LaserJet toner cartridges. HP has designed the printer, toner cartridges, and toner formula to work together to give you optimal image quality from your printer. Caution To prevent damage, do not expose the toner cartridge to light for more than a few minutes. For extended periods outside the printer, place the cartridge in a closed drawer, return it to the original packaging, or cover it completely with a cloth.
1 Connecting Your Printer’s Cable and Cord Set Up Note For best results, it is imperative that you use a high-quality IEEE-1284 compliant parallel cable, such as the HP LaserJet cable, between the printer and computer. This cable supports all of your printer’s advanced printing capabilities. If you experience problems with your computer not being recognized by your printer, you may have a faulty cable. 1 Connect a parallel cable to your printer. Be sure not to force the cable on upside down.
Attaching the Label to the Printer A sheet of labels was shipped in the Paper Output Bin of your printer. You will need to attach the label titled “Remove Paper Before Reloading” to your printer. 1 Carefully remove the label from its backing sheet. 2 Attach the label to the printer’s Paper Input Bin. As the label indicates, always remove and realign all paper before reloading. By doing so, you can reduce multiple paper feeds or paper jams or both.
1 Loading Paper into the Printer Set Up Before loading paper into the printer, you will want to raise the paper supports located behind the Paper Input Bin and the Paper Output Bin. Using paper supports can help prevent unwanted paper curl and paper jams. These supports can be extended for different lengths of paper. 1 Raise the supports on the Paper Input Bin and on the Paper Output Bin until they snap into place. 2 Insert up to 100 sheets of paper into the Paper Input Bin.
Printer Software Information Before you can use your printer with any software programs, you must first install the printer’s software. Your printer’s software includes two printer drivers that support both Windows® 3.1x and Windows 95. The printer’s software will automatically select the optimal printer driver based on the requirements listed below. Minimum System Requirements PCL Driver Host-Based Driver • 386 processor • 486 processor • 4 MB RAM (Windows 3.1x) or • 8 MB RAM (Windows 3.
1 Installing Your Printer’s Software Standard Installation for Windows 3.1x This setup installs the printer software for Windows 3.1x. 1 Connect your HP LaserJet 6L printer to your computer using a 2 3 4 5 6 7 high-quality IEEE-1284 compliant parallel cable. Ensure the power cord is connected to the printer. Insert Disk 1 into Drive A: (or B:). Select File from the Program Manager and choose Run. Type A:SETUP (or B:SETUP) and click OK. Follow the instructions on your screen to complete the installation.
Custom versus Typical Installation During installation, you may see a dialog box asking if you prefer a Typical or a Custom installation. The Typical installation installs all of the HP recommended software. If you choose to do a Custom installation, you will be asked whether you want to install the host-based driver or the PCL driver. (See the system requirements for the PCL driver and the host-based driver.
1 Using Online Help Online help is also a troubleshooting tool. When problems occur, the quickest way to find a solution is to access your online help. Online help supports the following software topics: • • • • • • Note EN Installation—provides installation information. Overview—summarizes information about the printer driver, the status window, and accessing online help. Driver Software—describes options available for your printer, such as number of copies and paper size.
Installing Memory Cards (DRAM) Your HP LaserJet 6L printer is capable of accepting any 70ns or faster (such as a 50ns), 5V, DRAM memory card meeting JEIDA specifications. Hewlett-Packard offers 1-, 2-, and 4-MB DRAM memory cards. Note Some printer drivers have an adjustable memory setting. After installing or removing a memory card, this setting may require an adjustment to reflect the new memory total. 1 Unplug the power cord from the printer.
2 Printer Control Panel Using the Front Panel The Front Panel consists of one button and three indicator lights.
The Front Panel Use the Front Panel to determine the status of your printer and to accomplish the following tasks: Status 2-2 Condition Cause Action No lights are on or blinking. Printer is in SleepMode or power has been disconnected. If you wish to print, press and release the Front Panel button or send the job to print. If no response, check the power cord. Ready light is on steadily. Printer is ready to print. No action is necessary.
3 Printing Selecting Print Media The type of media you select will affect printer performance and print quality. Selecting Media Types If available in your area, it is recommended that you use HP LaserJet or HP Multipurpose paper (since it has been designed specifically for use with your printer) or paper meeting HP’s specifications. You can also use recycled paper when the paper meets HP’s requirements.
Selecting the Output Paper Path Caution To avoid paper jams, do not switch the Paper Path Lever once printing begins. 1 Set the Paper Path Lever to the upper position to use the Paper Output Bin. By doing so, the sheets will stack in the correct order. 2 Set the Paper Path Lever to the lower position to use the Front Output Slot. This straight-through path is the best output option to print postcards, transparencies, labels, envelopes, and heavy paper (100- to 157-g/m2 [28- to 42-lb] bond weight).
Using the Single-Sheet Input Slot You can print one sheet of print media at a time without unloading the Paper Input Bin. To do so, you will need to load one sheet into the Single-Sheet Input Slot. The printer will take from the Single-Sheet Input Slot before it takes from the Input Bin. Note The Single-Sheet Input Slot is helpful when the first page of your job is different from the rest. For example, you may want the first page of your print job on letterhead, or you may want to print an envelope first.
Printing on Letterhead and Envelopes Letterhead 1 If you are printing a sheet of letterhead followed by regular sheets of paper, place a sheet of letterhead into the (A) Single-Sheet Input Slot and regular sheets of paper into the (B) Paper Input Bin. If you are printing several sheets of letterhead in succession, fill the Paper Input Bin (B) with the letterhead. 2 Insert the letterhead with the print side forward and the top side down.
Printing Tasks Your HP LaserJet 6L printer’s capabilities include duplex printing, pausing between pages, and stopping a print job. You can also reset your printer if necessary. Printing on Both Sides (Duplexing) When you print on both sides of a sheet, you may notice a difference in the way the printer performs. When printing on the second side, you may experience some difficulties such as getting the sheet to feed into the printer, or multiple feeds.
Pausing Your Printer Between Pages Occasionally, you may need the printer to pause so that you can load special media, such as letterhead. If you specify Manual Feed in your software, the printer will pause before the first page and between each page you print. This will give you time to load the special media. To resume printing, press and release the Front Panel button. 1 In your software’s printer menu or bin/tray selection, select the Manual Feed mode. 2 From your software, print the document.
Printing on Special Media Your printer is designed to print on a variety of media, including transparencies, envelopes, and custom-made paper. It is recommended that you use HP media or media meeting HP’s specifications. See appendix A, “Accessories and Supplies Information” to order HP’s special media or the HP LaserJet Printer Family Paper Specification Guide. 1 Set the Paper Path Lever to the Lower position to use the Front Output 2 3 4 5 6 Slot for a straight-through paper path.
Managing HP LaserJet Toner Cartridges It is recommended that you use HP LaserJet toner cartridges. HP has designed the printer, toner cartridge, and toner formula to work together to give you optimal image quality from your printer. To order an HP LaserJet toner cartridge, see “Accessories and Supplies Information” in appendix A. You can expect a toner cartridge to print approximately 2500 pages when you are printing typical business letters with text covering about 5% of the page.
4 Troubleshooting Solving Common Problems This chapter helps you solve common problems you may experience while using your printer. If you cannot resolve a problem, contact HP Customer Support for assistance. Phone numbers are listed on the support pages at the front of this manual. Printing a Self-Test Page A self-test page can be useful in identifying your printer’s configuration and to ensure that your printer is working properly.
Clearing Paper Jams Occasionally, paper can become jammed while printing. The following list shows some possible causes: • The paper was loaded improperly. • The Paper Path Lever was adjusted while a job was printing. • The Printer Door was opened while a job was printing. • The paper being used does not meet HP’s specifications. • The paper being used was smaller than 76.2 x 127 mm (3 x 5 inches). To clear a paper jam: Caution Do not touch the black sponge roller inside your printer.
Paper Will Not Feed If your print media does not feed into the printer, briefly press and release the Front Panel button. The printer will again attempt to feed the media. If this is unsuccessful, try the following procedure: 1 Remove the print medium from the Paper Input Bin, realign the media, and reload it into the printer. Note Be sure to center print media with the paper guides. Also, verify that the guides are not adjusted too tightly or too loosely against the media. 2 Open the Printer Door.
Cleaning Your Printer To prevent excessive wear and preserve print quality, keep the printer free of excessive dust and debris. Note If you are noticing excessive amounts of toner inside your printer, your toner cartridge may be defective. It is recommended that you use HP LaserJet toner cartridges to insure high quality printing and to reduce incidents of excessive toner in your printer. WARNING! Before cleaning the printer, disconnect it from the power source.
Solving Printer Problems Use the following table to help pinpoint and solve printer problems. Symptom Possible Cause Solution(s) The printer isn’t responding after “print” is selected in the software. The printer may be paused. Resume printing from the status window or Print Manager. The printer may be in Manual Feed mode (Data light blinking). Press and release the Front Panel button. The parallel cable between the printer and the computer is not connected properly.
Symptom Possible Cause Solution(s) The Data (middle) light is blinking. The printer is in Manual Feed mode. Make sure the correct paper is loaded into the printer. Briefly press and release the Front Panel button to resume printing. All the printer’s lights are The printer is unplugged from off and the printer does not the power source. respond after attempts to The printer has wake it up. malfunctioned. Check the power cord connections and power source. Try a different outlet.
Solving Print Quality Problems Use the following table to help pinpoint and solve print quality problems. Solution(s) Print is faded or you notice a block of vertically aligned white streaks. The toner cartridge may be getting low on toner. See chapter 3, “Managing HP LaserJet Toner Cartridges." The paper you are using may not meet HP’s paper specifications (for example, it may be too moist or too rough).
Problem Cause Solution(s) Horizontally aligned black streaks or smears appear. The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. See chapter 1, “Installing the HP LaserJet Toner Cartridge” for installation information. The toner cartridge may be defective and The toner cartridge may still be under warranty. See “HP LaserJet Toner need replacing. Cartridge Warranty” in appendix A. Light character shadows or repetitive marks appear on the page.
Problem Cause Solution(s) Background scatter appears on a printed page. Background scatter results from bits of toner distributed on the front or back of a printed page. Background scatter often is isolated to a specific area of the page. Change the paper type, weight, or surface finish. To order HP’s paper specification guide, see “Accessories and Supplies Information" in appendix A. If background scatter occurs on an envelope, try moving the text to an area with no seams.
Problem Cause The bottom of Your page may be too complex for the the page is blank standard printer memory. or part of a graphic’s image is cut off. Solution(s) Set the resolution to 300 dpi through your software or printer driver. You may need to install additional memory. See chapter 1, “Installing Memory Cards (DRAM).” Check your printer driver’s online help for suggestions that are specific to your driver’s settings.
Problem Cause Solution(s) Blank Pages (All Pages) The toner cartridge may be improperly installed. Make sure you removed the entire length of the sealing tape from the toner cartridge before you installed it. See “Installing the HP LaserJet Toner Cartridge” in chapter 1. The toner cartridge may be completely out of toner. Replace the toner cartridge. See “Accessories and Supplies Information" in appendix A. The printer may need to be serviced.
Solving Software Problems If you are having installation problems, check the following table. Also, you can refer to online help by selecting Help on your menu bar. Installation Tips Symptoms Solution(s) Window message during installation reads: “File in Use.” Quit all software. Remove all software from the Startup group and then restart Windows. Reinstall the printer drivers. Cannot install the printer drivers. Try the Alternative Installation as described in chapter 1.
Solving Hard-to-Resolve Problems The following instructions will help you troubleshoot Windows printing problems using DOS. Note Before troubleshooting from DOS, make sure your printer can print a self-test page. (See “Printing a Self-Test Page” earlier in this chapter.) To establish basic communication to the printer, follow the steps below: 1 Exit Windows 3.1x. If in Windows 95, choose Start, Shut Down, and Restart the computer in MS-DOS® mode, respectively.
Printer Status Response Solution(s) Data light comes on; Command prompt (c:\) Ready light flashes. returned. Printed text is not legible, or random characters are occurring on the page. Disconnect, then reconnect the parallel cable at both ends. Ensure a direct connection to the printer. Try using a different parallel cable (IEEE-1284), parallel port, or both. Data light comes on; Ready light flashes. Only one line of text prints or all text is on one line.
Networks and Switchboxes The printer’s status read-back feature requires a direct connection between the printer and the computer. Most devices connected between the printer and the host computer prevent the printer from sending data back to the computer. If you use a mechanical switchbox, follow these guidelines: • • • Do not switch while the printer is printing or receiving data (when the Ready light is blinking). Do not switch to a host computer that is OFF and then turn that computer ON.
4-16 Troubleshooting EN
A Warranty and Support Information HP Limited 1-Year Warranty Statement 1 HP warrants to you the end-user customer, that HP hardware, 2 3 4 5 6 EN accessories and supplies, will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
Hardware Service during the Warranty Period If your hardware should fail during the warranty period, HP offers the following support options: • • • Express Exchange (available in the U.S. and Canada only): HP provides a printer (remanufactured to like new condition) to you on the next working day. HP Authorized Service Provider: You can return your printer to a local authorized service dealer. HP Repair Services: You can return your printer to an HP repair office.
Accessories and Supplies Information The following table lists items that are available from HP Direct Ordering and through your local authorized HP dealer. • • • For most items, call HP Direct Ordering at (800) 538-8787 (U.S.). To order HP LaserJet paper, call (800) 471-4701. To find a dealer near you (or if your dealer is temporarily out of stock), call the HP Customer Information Center (800) 752-0900. For ordering information outside of the U.S.
HP Software License Agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate written agreement with HP. License Grant. HP grants you a license to Use one copy of the Software. “Use” means storing, loading, installing, executing or displaying the Software.
Worldwide Sales and Service Offices Hewlett-Packard products are sold and supported worldwide through Hewlett-Packard Sales and Service Offices and through dealers. There are more than 240 Hewlett-Packard Sales and Service Offices worldwide. Argentina: Hewlett-Packard Argentina Montañeses 2140/50/60 1428 Buenos Aires Phone: (54 1) 787-7100 Fax: (54 1) 787-7213 Australia: Hewlett-Packard Australia Ltd.
Hungary: Hewlett-Packard Magyarorszag Erzsebet kiralyne utja 1/c H-1146 Budapest Phone: (36 1) 122-7411 (36 1) 252-4505 Fax: (36 1) 122-3692 India: Hewlett-Packard India Ltd.
Sweden: Hewlett-Packard Sverige AB Skalholtsgatan 9, Box 19 S-164 93 Kista Phone: (46 8) 444-2000 Fax: (46 8) 444-7781 Switzerland: Hewlett-Packard (Schweiz) AG In der Luberzen 29 CH-8902 Urdorf/Zürich Phone: (41) 1/753 71 11 Fax: (41) 1/753 77 00 Taiwan: Hewlett-Packard Taiwan Ltd.
A-8 Warranty and Support Information EN
B Printer Specifications Printer Specifications Environmental Specifications Operating Environment (Printer plugged into an AC outlet): Temperature: 10 ºC to 32.5 ºC (50 ºF to 90.5 º F) Humidity: 20%-80% (no condensation) Storage Environment (Printer unplugged from the AC outlet): Temperature: 0 ºC to 40 ºC (32 ºF to 104 ºF) Humidity: 10%-80% (no condensation) Noise Level During printing: 5.
Regulatory Information VCCI Statement (Japan) The VCCI statement, similar to the FCC regulations, is required in Japan. Laser Statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet XXXX -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825 (1991) mukaisesti.
HUOLTO Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen. VARNING ! Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen.
Environmental Product Stewardship Hewlett-Packard has created the Environmental Product Stewardship program on a corporate-wide level to ensure that HP products conform to national and worldwide environmental standards. Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally-sound manner. This HP LaserJet printer has been designed with several attributes to minimize impacts on our environment.
Paper use • Transportation fuel consumption and emissions HP LaserJet printers are shipped from manufacturing sites to distribution centers in bulk packs. Because more printers can fit on each pallet, fuel consumption and emissions are reduced. HP LaserJet Printer: Worldwide Recycling • Plastics Major plastic parts have markings which enhance the ability to identify and recycle the materials at the end of the printer’s life.
Laser Safety Statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. This printer is certified as a “Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Hewlett-Packard Company Manufacturer’s Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, U.S.A.
B-8 Printer Specifications EN
INDEX EN duty cycle B-1 E EconoMode 3-8 energy consumption B-1, B-4 Energy Star compliance B-4 envelopes 3-1 output options 3-2 size 3-1 sizes 3-1 wrinkling 3-4 environment operating B-1 protecting B-4 storage B-1 Environmental Product Stewardship B-4 error conditions, removing 3-6 Error Light 2-1 SEE indicator lights stays on 1-3 error messages, windows 4-12 executive paper size 3-1 Express Exchange A-2 F faded print 3-8 Front Output Slot capacity B-1 identifying 1-1 using 3-2 front panel SEE control pan
Index SEE control panel DOS troubleshooting 4-13 identifying 1-1 status 2-2 troubleshooting 4-5, 4-12 installation considerations 1-6 installing printer 1-1 printer software 1-6 toner cartridge 1-2 internal mirror 4-8 interrupt print job 3-6 L labels attaching to printer 1-4 for printer 1-1 printing 3-7 tips for printing 3-7 landscape SEE paper orientation laser safety statement B-6 Laser Statement for Finland B-2 legal sized paper 3-1 letter paper size 3-1 letterhead printing 3-4 printing on 3-4 license a
EN size paper 3-1 printer B-1 SleepMode 1-3 sliding paper guides 1-5 smudges in printing 4-7 software license agreement A-4 SEE printer software specifications electrical B-1 environmental B-1 printer B-1 standard installation 1-7 status indicator lights 2-2 status window 1-8 status window messages 1-9 stop printing 3-6 stopping a print job 3-6 storage environment B-1 streaks, in printing 4-7 supplies, ordering A-3 support, worldwide A-5 switchbox guidelines 4-15 troubleshooting 4-5 system requirements hos
Index software installation 4-12 wrinkled pages 4-10 True Type fonts, selecting 1-8 two-sided printing 3-5 typical installation 1-8 V VCCI statement B-2 W wake up printer 4-1 warranty A-1, A-2 hardware service A-2 toner cartridge A-2 warranty period A-1 Windows 3.
Copyright ©1997 Hewlett-Packard Co. Printed in Germany 5/97 Manual Part No.
