HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN, and 8150 MFP Printers Contents How to navigate Index User Guide Use of this electronic document indicates that you accept the Copyright and License terms.
Copyright and License Trademark Credits Copyright Hewlett-Packard Company 2001 Acrobat is a trademark of Adobe Systems Incorporated. All Rights Reserved. Except as allowed by copyright laws or herein, reproduction, adaptation, or translation without prior written permission is prohibited.
HP Customer Care Thank you for your purchase. Along with your product, you receive a variety of support services from Hewlett-Packard and our support partners. These services are designed to give you the results you need, quickly and professionally. Online Services: For 24-hour access to information over your modem, we suggest these services: World Wide Web Printer drivers, updated HP printer software, plus product and support information may be obtained from the following URLs: in the U.S.
Printer drivers may be obtained from the following sites: in China in Japan in Korea in Taiwan or the local driver website http://www.hp.com.cn http://www.jpn.hp.com http://www.hp.co.kr http://www.hp.com.tw http://www.dds.com.
Obtaining software utilities and electronic information: For U.S. and Canada: Phone: (661) 257-5565 Fax: (661) 257-6995 Mail: HP Distribution P.O. Box 907 Santa Clarita, CA 91380-9007 U.S.A For Asia-Pacific countries/regions: Contact Mentor Media at (65) 740-4477 (Hong Kong SAR, Indonesia, Philippines, Malaysia, or Singapore). For Korea, call (82) (2) 3270-0805 or (82) (2) 3270-0893.
For Australia, New Zealand, and India: For Australia, call (61) (3) 8877-8000. For New Zealand, call (64) (9) 356-6640. For India, call (91) (11) 682-6035. For European English: Call +44 (0) 1429 865 511. HP direct ordering for accessories or supplies: Call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada). HP Support Assistant compact disc: This support tool offers a comprehensive online information system designed to provide technical and product information on HP products.
HP Service Information: To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). HP Service Agreements: Call 1 (800) 743-8305 (U.S.) or (800) 268-1221 (Canada). For extended service, call 1-800-446-0522.
Customer support options worldwide Customer Support and Product Repair Assistance for the U.S. and Canada Call (208) 323-2551 Monday through Friday from 6 am to 6 pm, (Mountain Time) free of charge during the warranty period. However, your standard long-distance phone charges still apply. Have your system nearby and your serial number ready when calling.
European Customer Support Center Language and In-Country Options Available Open Monday through Friday 8:30–18:00 CET HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis.
Finnish Swedish Italian Spanish Portuguese Finland: (358) (9) 0203-47288 Sweden: (46) (8) 619-2170 Italy: (39) (2) 264-10350 Spain: (34) (90) 232-1123 Portugal: (351) (1) 441-7199 In-country/region support numbers Argentina Australia Brazil Canada Chile China Czech Republic Greece Hong Kong SAR Hungary India Continued on next page.
Indonesia Korea Korea outside Seoul Japan Malaysia Mexico (Mexico City) Mexico (outside Mexico City) New Zealand Philippines Poland Portugal Russia Singapore Taiwan Thailand Turkey (62) (21) 350-3408 (82) (2) 3270-0700 (82) (080) 999-0700 (81) (3) 3335-8333 (60) (3) 295-2566 01 800-22147 01 800-90529 (64) (9) 356-6640 (63) (2) 894-1451 (48) (22) 37-5065 (351) (1) 301-7330 (7) (95) 923-5001 (65) 272-5300 (886) (02) 717-0055 +66 (0) 2 661-4011 (90) (1) 224-5925
Contents Introduction Navigation Features . . . . . . . . . . . . . 19 Text Conventions . . . . . . . . . . . . . . . 20 Additional Features of Acrobat Reader 21 Tips for Use . . . . . . . . . . . . . . . . . . . 23 1 Printer Basics Overview . . . . . . . . . . . . . . . . Printer Features and Benefits . Printer Information . . . . . . . . . Configurations . . . . . . . . . . Printer Parts and Locations Accessories and Supplies . . . Suggested Accessories . . . Ordering Information . . . . .
Using the Stapler . . . . . . . . . . . . . . 113 Loading Staple Cartridges (5-bin Mailbox with Stapler) . . . . . . . . . . 113 Stapling Documents (5-bin Mailbox with Stapler) . . . . . . . . . . . . . . . . . . . . 114 Printing Both Sides of Paper (Optional Duplex Printing Accessory) . . . . . . . 117 Printing Envelopes . . . . . . . . . . . . . 123 Feeding Envelopes Automatically (Optional Envelope Feeder) . . . . . 123 Inserting the Envelope Feeder . . 125 Loading Envelopes into the Envelope Feeder .
Printing with the Optional HP Fast InfraRed Connect . . . . . . . . . . . . . . 179 Setting Up to Print with Windows 3.1x . . . . . . . . . . . . . . . 180 Setting Up to Print with Windows 9x . . . . . . . . . . . . . . . . . 181 Printing a Job . . . . . . . . . . . . . . . 182 Interrupting and Resuming Printing 184 Edge-to-Edge Printing . . . . . . . . . . . 185 Duplex Registration . . . . . . . . . . . . . 187 4 Printer Maintenance Overview . . . . . . . . . . . . . . . . . . . .
Communicating with an Optional HP JetDirect EIO Print Server . . . Checking the Printer’s Configuration Configuration Page . . . . . . . . . . . Menu Map . . . . . . . . . . . . . . . . . . PCL or PS Font List . . . . . . . . . . . File Directory Page . . . . . . . . . . . Event Log Page . . . . . . . . . . . . . . Paper Path Test . . . . . . . . . . . . . 310 313 314 317 318 320 321 323 6 HP Digital Copy Overview . . . . . . . . . . . . . . . . . . . . . 324 HP Digital Copy Installation . . . . . . .
Service During and After the Warranty Period . . . . . . . . . . . . . . . . . . . . . 384 Limited Warranty for Toner Cartridge Life . . . . . . . . . . . . . . . . . . . . . . . . . 385 HP Software License Terms . . . . . . 386 Configuration Menu . . . . . . . Configuration of MBM Menu . I/O Menu . . . . . . . . . . . . . . . EIO Menu . . . . . . . . . . . . . . Duplex Registration Menu . . Resets Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environmental Product Stewardship Protecting the Environment . . . . Material Safety Data Sheet . . . . . . Environmental Conformity . . . . . . . Declaration of Conformity . . . . . . . Safety Statements . . . . . . . . . . . . . Laser Safety Statement . . . . . . . Canadian DOC Regulations . . . . VCCI Statement (Japan) . . . . . . Korean EMI statement . . . . . . . . Laser Statement for Finland . . . . . . . . . . . . . . .
Introduction Introduction This section explains some of the features of this online user guide as well as tips and tricks to help you use it to its greatest potential. It provides an overview of the following information: ! Navigation Features ! Text Conventions ! Additional Features of Acrobat Reader ! Tips for Use Additional features can be accessed through your Acrobat Reader menus and toolbars.
Introduction 19 Navigation Features Button Button Name Function Page Up and Down Arrows The Page Up and Down arrows allow you to scroll page-by-page through the online user guide. The Page Up arrow allows you to go back one page, while the Page Down arrow allows you to move forward one page. Table of Contents Icon This Table of Contents Icon calls up the table of contents for the online user guide. Introduction Icon The Introduction Icon calls up this introduction to the guide.
Introduction Text Conventions Some text is formatted differently to indicate specific meanings or functions. Below is a table that defines the different text formats and what they indicate. Text Format Style Meaning or Function KEY C AP This format is used to represent buttons on the printer, as well as keys on the computer keyboard. Hypertext This format is used to indicate that the text is linked to another page of the document. Clicking on the underlined text takes you to that page.
Introduction 21 Additional Features of Acrobat Reader In addition to the navigation buttons provided on the right side of the page, Adobe Acrobat Reader has a number of other features that you may find useful. Button Button Name Function Actual Size This button sets the document view to the page’s actual size. Fit Page This button changes the document view so the page fits in the window.
Introduction Button 22 Button Name Function Page With Thumbnails This button displays the page and small images of each page in a window to the left of the screen. Back This button allows you to go to the previous link or to undo your last change. Find This button calls up the Find dialog. Zoom This button allows you to change the page size.
Introduction Tips for Use Use bookmarks to navigate between chapters. When reading large amounts of text, turn off bookmarks and change the page view to full screen. Use the find function under the Tools menu to find specific terms. Use the back button (page 22) in Adobe Acrobat Reader to return to the previous page when jumping from link to link. To print this document - For best quality and quickest printing, always print using a compatible PostScript Level 3 emulation printer driver.
Chapter 1 1 Printer Basics Printer Basics Overview Congratulations on your purchase of an HP LaserJet printer. If you have not done so, see the getting started guide provided with the printer for setup instructions. For detailed information on the HP Digital Copy (that comes with the HP LaserJet 8150 MFP), see the section on page 324 or the getting started guide provided with the HP Digital Copy. Now that the printer is set up and ready to use, take a few moments to get to know the printer.
Chapter 1 Printer Basics ! Control Panel Layout ! Paper Handling LED Status Interpretation ! Printer Software Overview 25
Chapter 1 Printer Basics Printer Features and Benefits Speed and Throughput ! Transmit Once, RIP ONCE technology ! 32 pages per minute (ppm) on Letter or ISO A4 paper ! Duty Cycle: 150,000 pages per month on Letter or ISO A4 paper ! 250 MHz microprocessor Resolution ! 600 dots per inch (dpi) with Resolution Enhancement technology (REt) ! FastRes 1200 provides 1200 dpi quality at full speed ! More than 220 levels of gray Printer Features and Benefits 26
Chapter 1 Printer Basics Memory ! 32 MB (8150/8150 N/8150 DN/8150 HN) of RAM, expandable (up to 160 MB) using industry standard 100-pin DIMMs (Dual In-Line Memory Modules) ! 64 MB (8150 MFP) of RAM, expandable (up to 160 MB) using industry standard 100-pin DIMMs (Dual In-Line Memory Modules) ! Memory Enhancement technology (MEt) automatically compresses data to use RAM more efficiently ! 3.
Chapter 1 Printer Basics Language and Fonts ! HP PCL 6 ! HP PCL 5e for compatibility ! Printer Job Language (PJL) ! Printer Management Language (PML) ! 45 scalable TrueType typefaces ! PostScript Level 3 Emulation standard Paper Handling Options ! Input " Tray 1: A multipurpose tray for paper, transparencies, labels, and envelopes. Holds up to 100 sheets of paper. " Trays 2 and 3: Two 500-sheet trays. These trays automatically sense paper sizes.
Chapter 1 Printer Basics " Optional Duplex Printing Accessory: Provides two-sided printing (both sides of paper). " Optional Envelope Feeder: Automatically feeds up to 100 envelopes. " Optional Custom Paper Trays: Allows printing on custom-size paper. Holds up to 500 sheets of paper. (Used in place of trays 3 or 5.) ! Output " Standard Output Bin (face-down bin): Holds up to 500 sheets of paper. Automatically senses when full. " Face-up Bin: Holds up to 100 sheets of paper.
Chapter 1 Printer Basics ! Input/Output " HP Digital Copy: The flatbed and the automatic document feeder have the ability to copy up to A3 or 11 x 17 size original documents. The automatic document feeder holds up to 50 sheets of paper.
Chapter 1 Printer Basics Firmware Updates Provides the ability to download firmware electronically. To download the latest firmware, go to http://www.hp.com/go/lj8150_firmware and follow the instructions on the screen. To easily send firmware updates to multiple printers, use HP Web JetAdmin (go to http://www.hp.com/go/webjetadmin).
Chapter 1 Printer Basics Printer Information Configurations HP LaserJet 8150 printer The HP LaserJet 8150 printer (product number C4265A) comes standard with 32 MB RAM, wide format printing, two 500-sheet trays, and a 100-sheet multipurpose tray. Note The HP LaserJet 8150 requires an optional EIO card to connect to a Macintosh.
Chapter 1 Printer Basics HP LaserJet 8150 DN printer The HP LaserJet 8150 DN printer (product number C4267A) comes standard with 32 MB RAM, wide format printing, two 500-sheet trays, a 100-sheet multipurpose tray, an HP JetDirect EIO print server, and a duplexer (for printing on both sides of paper).
Chapter 1 Printer Basics HP LaserJet 8150 MFP printer The HP LaserJet 8150 MFP (product number C4268A) comes standard with 64 MB RAM, wide format printing, hard disk, two 500-sheet trays, a 100-sheet multipurpose tray, a 2000-sheet input tray (tray 4), a 3000-sheet Stapler/Stacker, an HP JetDirect EIO print server, a duplexer (for printing on both sides of paper), a copy connect EIO board, and an HP Digital Copy.
Chapter 1 Printer Basics 35 Printer Parts and Locations Standard Output Bin (Face-down Bin) Adjustable paper stop Top cover Control panel Tray 1 (multipurpose) Face-up Bin Left door (not shown) Front door On/Off switch Tray 1 extensions Tray 3 Right door Tray 2 Continued on next page.
Chapter 1 Printer Basics 36 Printed Circuit Assembly (formatter board) EIO slots Bidirectional Parallel Port (IEEE-1284) Power outlet Printer Information Paper Handling Connector (C-link)
Chapter 1 Printer Basics Accessories and Supplies You can increase the capabilities of the printer with optional accessories and supplies. Use accessories and supplies specifically designed for the printer to ensure optimum performance. The printer supports three enhanced input/output (EIO) cards. Other accessories and options are available. For ordering information, see page 42.
Chapter 1 Printer Basics 38 Suggested Accessories 2 x 500-sheet Input Tray (Trays 4 and 5) 2000-sheet Input Tray (Tray 4) Printer Stand HP Digital Copy Stand HP LaserJet MFP Upgrade Kit Continued on next page.
Chapter 1 Printer Basics 39 3000-sheet Stapler/Stacker or 3000-sheet Stacker 5-bin Mailbox with Stapler 8-bin Mailbox Envelope Feeder 7-bin Tabletop Mailbox Duplexer HP Fast InfraRed Connect Continued on next page.
Chapter 1 Printer Basics Optional Hard Disk The Hard Disk accessory can be used to store selected print jobs, support RIP ONCE technology, and permanently store downloaded fonts and forms in the printer. Unlike standard printer memory, many items on the Hard Disk remain in the printer even when the printer is turned off. Fonts downloaded to the Hard Disk are available to all users of the printer. The Hard Disk can be write-protected through software for additional security.
Chapter 1 Printer Basics Macintosh Users Use the HP LaserJet Utility to download fonts and files. See HP LaserJet Utility (Macintosh) on page 81 or the HP LaserJet Utility Guide online help included with your HP LaserJet Utility software for more information. Note The HP LaserJet Utility is not supported for Traditional Chinese, Simplified Chinese, Korean, Japanese, Czech, Russian, and Turkish.
Chapter 1 Printer Basics 42 Ordering Information Use only accessories specifically designed for this printer. To order an accessory, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.) Paper Handling Order Number Item Description or Use 2 x 500-sheet Input Tray Two 500-sheet trays and feeder. C4780A 2000-sheet Input Tray One 2000-sheet tray and feeder. C4781A Envelope Feeder Automatically feeds up to 100 envelopes.
Chapter 1 Printer Basics Paper Handling (continued) 43 Order Number Item Description or Use 7-bin Tabletop Mailbox Each of the 7 output bins holds 120 sheets of paper. C4783A 8-bin Mailbox Each of the 8 output bins holds 250 sheets of paper. C4785A 5-bin Mailbox with Stapler Each of the 5 output bins holds 250 sheets of paper. Provides job separation by stapling jobs. C4787A 3000-sheet Stacker One 3000-sheet stacking device.
Chapter 1 Printer Basics 44 Order Number Item Description or Use Paper Handling (continued) HP LaserJet MFP Upgrade Kit A copy module that comes standard with 32 cpm, duplexing, and wide format copying. C4166A Printer Stands Printer Stand Used in place of the 2000-sheet Input Tray (Tray 4) or the 2 x 500-sheet Tray (Trays 4 and 5) when an output accessory is attached. Note: The printer stand cannot be used with the stand for the HP Digital Copy. C2975A Stand for the HP Digital Copy.
Chapter 1 Printing Supplies Printer Basics 45 Order Number Item Description or Use HP Multipurpose Paper HP brand paper for a variety of uses (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701. HPM1120 Premium HP brand paper for use with HP LaserJet printers (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701. HPJ1124 Replacement HP UltraPrecise toner car tridge.
Chapter 1 Printing Supplies (continued) Printer Basics 46 Order Number Item Description or Use Staple Cartridges (5-bin Mailbox with Stapler) 3-pack of staple car tridges. Each car tridge contains 2000 staples. C3772A Staple Cartridges (3000-sheet Stapler/Stacker) 3-pack of staple car tridges. Each car tridge contains 5,000 staples.
Chapter 1 Printer Basics Memory, Fonts, and Mass Storage 47 Item Description or Use Dual In-line Memory Module (DIMM) (100-pin) Boosts the ability of the printer to handle large print jobs (maximum 160 MB with HP brand DIMMs) SDRAM DIMMs (100-pin) Flash DIMM (100-pin) Font DIMM (100-pin) Accessories and Supplies 8 MB 16 MB 32 MB 64 MB Order Number C7842A C7843A C7845A C7846A Permanent storage for fonts and forms: 2 MB 4 MB 8 MB C4286A C4287A C8530A 8 MB Asian ROM: Traditional Chinese Simpli
Chapter 1 Printer Basics 48 Order Number Item Description or Use Memory, Fonts, and Mass Storage (continued) Hard Disk Permanent storage for fonts and forms. Enables RIP ONCE mopying of print jobs that are too large to RIP ONCE mopy in RAM (see pages 147 and 166). C2985B Cable and Interface Accessories Parallel Cables 3 Meter IEEE-1284 cable 10 Meter IEEE-1284 cable C2946A C2947A Macintosh Network Cable Kit For PhoneNET or LocalTalk connection.
Chapter 1 Printer Basics Cable and Interface Accessories (continued) 49 Item Description or Use Enhanced I/O Cards HP JetDirect print server multi-protocol EIO network cards: Order Number ! Ethernet RJ-45 only J3110A ! Ethernet RJ-45 and BNC, LocalTalk J3111A ! Token Ring RJ-45 and DB-9 J3112A ! Fast Ethernet 10/100Base-TX RJ-45 only J4169A HP JetDirect Connectivity card for: HP Fast InfraRed Connect Accessories and Supplies ! USB, Serial, LocalTalk J4135A Enables wireless printing fro
Chapter 1 Printer Basics 50 Item Description or Use Cable and Interface Accessories (continued) Power Box For connecting a multibin mailbox to the printer when the printer is on a printer stand. This item is included only with the 2000-sheet Input Tray and the 2 x 500-sheet Input Tray. Maintenance Kit Preventive Maintenance Kit Contains replacement fuser, transfer roller, and feed and separation rollers.
Chapter 1 Printer Basics Documentation (continued) 51 Order Number Item Description or Use PCL 5/PJL Technical Reference Documentation Package A guide to using printer commands with HP LaserJet printers. 5021-0377 HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN, and 8150 MFP Printers User Guide This is an online user guide provided on compact disc. This CD-ROM contains all suppor ted languages.
Chapter 1 Printer Basics Documentation (continued) 52 Item Description or Use HP 3000-sheet Stacker and HP 3000-sheet Stapler/Stacker (C4779x and C4788x) User Guide This is an online user guide provided on compact disc.
Chapter 1 Printer Basics 53 Control Panel Layout The control panel includes three indicator lights, six keys, and a 2-line display (16 characters per line).
Chapter 1 Printer Basics 54 Control Panel Lights Light Indication Ready Off The printer is offline or has an error. Solid The printer is ready to print. Blinking The printer is going offline, please wait. Off The printer has no data to print. Solid The printer has data to print, but is not ready or is offline. Blinking The printer is processing or printing the data.
Chapter 1 Printer Basics Light 55 Indication Attention Off The printer has no error. Solid The printer has a problem. Turn the printer off and then on. Blinking Action is required. See the control panel display. Configuration Page To print a configuration page, see page 314.
Chapter 1 Printer Basics Control Panel Keys Key Function GO ! Places the printer either online or offline. ! Prints any data residing in the printer’s buffer. ! Allows the printer to resume printing after being offline. Clears most printer messages and places the printer online. ! Allows the printer to continue printing with an error message such as TRAY x LOAD [TYPE] [SIZE] or UNEXPECTED PAPER SIZE.
Chapter 1 Printer Basics Key Function M ENU Cycles through the control panel menus. Press the right end of the button to move forward or the left end of the button to move backward. I TEM Cycles through the selected menu’s items. Press the right end of the button to move forward or the left end of the button to move backward. The Item key is also used to navigate through the printer’s online Help system (see page 227). - VALUE + Cycles through the selected menu item’s values.
Chapter 1 Printer Basics Control Panel Menus For a complete list of control panel items and possible values, see page 420. Press M ENU for access to all control panel menus. When additional trays or other accessories are installed in the printer, new menu items automatically appear. To change a control panel setting: 1 Press M ENU repeatedly until the desired menu appears. 2 Press I TEM repeatedly until the desired item appears. 3 Press - VALUE + repeatedly until the desired setting appears.
Chapter 1 Note Printer Basics Settings in the printer driver and software application override control panel settings. (Software application settings override printer driver settings.) If you cannot access a menu or item, it is either not an option for the printer, or your network administrator has locked the function. (The control panel reads ACCESS DENIED MENUS LOCKED.) See your network administrator.
Chapter 1 Printer Basics 60 Paper Handling LED Status Interpretation Use the following table to interpret the status lights on the Optional 2000-sheet Input Tray (Tray 4), the Optional 2 x 500-sheet Input Tray (Trays 4 and 5), and the optional HP output devices. Optional 2000-sheet Input Tray and the Optional 2 x 500-sheet Tray (Trays 4 and 5) Optional HP Output Devices Solid Green The accessory is on and ready. The accessory is on and ready.
Chapter 1 Printer Basics Light Flashing Amber Optional 2000-sheet Input Tray and the Optional 2 x 500-sheet Tray (Trays 4 and 5) The accessory has a paper jam or a page needs to be removed from the tray, even if the page is not jammed. The lower right door might be open. Off 61 Optional HP Output Devices The accessory has a paper jam or a page needs to be removed from the multibin mailbox, even if the page is not jammed. The accessory is not correctly attached to the printer.
Chapter 1 Printer Basics 62 Printer Software Windows Client Network Administrator Windows Software Windows Software HP Common Installer HP Common Drivers HP HP HP HP HP Resource Manager Common Installer Internet Installer Disk Image Utility Common Drivers Macintosh Software Macintosh Software Macintosh Client PPDs HP LaserJet Utility* Fonts* Guide files* (English only) PPDs HP LaserJet Utility* Fonts* Guide files* (English only) * These products are not supported in Traditional Chinese, Simplifi
Chapter 1 Printer Basics The printer drivers provided on the compact disc must be installed to take full advantage of the printer’s features. The other software programs are recommended, but are not required for operation. See the ReadMe file for more information. Note Network Administrators: HP LaserJet Resource Manager should be installed only on the network administrator’s computer. Load all other applicable software on the server and all client computers.
Chapter 1 Printer Basics The Printing System includes software designed for end users operating in the following environments: ! Microsoft Windows 3.1x ! Microsoft Windows 9x ! Microsoft Windows NT 4.0 ! Windows 2000 ! IBM OS/2 version 2.0 or greater ! Apple Mac OS 7.5 or greater ! AutoCad The Printing System also includes software for network administrators using the following network operating systems: ! Novell NetWare 3.x, 4.x, or 5.x ! Microsoft Windows 9x ! Microsoft Windows NT 4.
Chapter 1 Printer Basics Network printer installation for UNIX and other network operating systems is available from the web or through your HP distributor. (See the HP Customer Care pages at the front of this user guide.) The drivers and software components for end users and administrators using the environments listed above are described in the following sections.
Chapter 1 Printer Basics Printer Drivers Printer drivers access the printer features and allow the computer to communicate with the printer. Windows See Access the Windows Printer Driver on page 75 for more specific driver information. Macintosh See Apple LaserWriter 8 Driver on page 80 for more specific driver information. Note Check the “Installation Notes” file provided on the compact disc for additional software included and supported languages.
Chapter 1 Printer Basics 67 Drivers Included with the Printer The following printer drivers are included with the printer. The most recent drivers are available on the Internet. (See the HP Customer Care pages at the front of this user guide.) Depending on the configuration of Windows computers, the installation program for the printer software automatically checks the computer for Internet access to obtain the latest drivers. PCL 5e PCL 6 PS a Windows 3.
Chapter 1 Printer Basics From the tables below, choose the appropriate installation option for what you want installed on your system.
Chapter 1 Printer Basics Macintosh installation Install Select Install to install the following: ! PPD file for use with PostScript printer drivers ! HP LaserJet Utility ! Online help Custom Printer Software Select Custom to only install the software you prefer.
Chapter 1 Printer Basics Additional Drivers The following additional printer drivers are included with the printer. ! OS/2 PCL/PCL 6 printer driver ! OS/2 PS printer driver ! AutoCAD Note If the desired printer driver is not on the compact disc or is not listed here, check the software application’s installation disks or ReadMe files to see if they include support for the printer. If not, contact the software manufacturer or distributor and request a driver for the printer.
Chapter 1 Printer Basics Software for Windows Use the printing system software to install the printer. If you are installing the printer on a network (Novell NetWare or Microsoft Windows network) from a Windows 9x, NT, or 2000 system, the printing system software will guide you through the installation process and will properly configure the network printer. Note If the printer will be used on a network, the network clients and servers must be properly configured to communicate on the network.
Chapter 1 Printer Basics Installing Windows Printing Software (CD) For Windows 9x, Windows NT 4.0, and Windows 2000 1 Close all running applications. 2 Insert the CD ROM into the CD-ROM drive. (Depending on the computer configuration, the installation program may automatically start.) 3 Click Start. 4 Click Run. 5 Type D:\SETUP (or the appropriate drive directory letter) in the command line box and click OK. 6 Follow the instructions on the computer screen. Continued on next page.
Chapter 1 Printer Basics For Windows 3.1x 1 Close all running applications. 2 Insert the CD ROM into the CD-ROM drive. 3 In the Windows Program Manager screen, click the File menu. 4 Click Run. 5 Type D:\SETUP (or the appropriate drive directory letter) in the command line box and click OK. 6 Follow the instructions on the computer screen.
Chapter 1 Printer Basics Installing Macintosh Printing Software Note Read the “Installation Notes” on the CD-ROM. 1 Quit all open applications. 2 Insert the CD ROM into the CD-ROM drive. 3 Double-click the Installer icon and follow the instructions on the screen. 4 Open the Chooser from the Apple menu. 5 Click the LaserWriter 8 icon. If the icon is not there, contact HP Customer Care or contact Apple Computer, Inc.
Chapter 1 Printer Basics 75 Access the Windows Printer Driver To configure the driver once the software is installed, access it in one of the following ways: Temporarily Change Settings (from a software application) Change Default Settings (across all applications) Windows 9x From the File menu, click Print, and then click Properties. (The actual steps can vary; this is the most common method.) Click the Start button, point to Settings, and then click Printers.
Chapter 1 Printer Basics Operating System Windows 3.1x Note 76 Temporarily Change Settings (from a software application) Change Default Settings (across all applications) From the File menu, click Print, click Printers, and then click Options. (The actual steps can vary; this is the most common method.) From the Windows control panel, double-click Printers, highlight the printer, and click Setup. Settings in the printer driver and software application override the printer’s control panel settings.
Chapter 1 Printer Basics Choose the Right Printer Driver for Your Needs For Windows, choose a printer driver based on the way you use the printer. ! Use the PCL 6 driver to take full advantage of the printer’s features. Unless backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended. ! Use the PCL 5e driver if you want print results to look comparable to those from older printers. ! Use the PS driver for compatibility with PostScript Level 3 needs.
Chapter 1 Printer Basics HP JetSend Communications Technology HP JetSend is a new technology from Hewlett-Packard that allows devices to communicate with each other simply and directly. HP JetSend is built into your printer, allowing it to receive information from any JetSend-enabled sending device anywhere on your network, whether it is in the same office or at a remote location.
Chapter 1 Printer Basics You can visit the JetSend web site to learn which other devices are available to communicate easily and directly with your JetSend-enabled printer. How the JetSend Communications Technology Works Networked Devices To use the JetSend capability between networked devices, print a configuration page (see page 314) to find your JetSend IP address, and give your address to anyone who wants to send information to your printer via JetSend.
Chapter 1 Printer Basics Software for Macintosh Computers Apple LaserWriter 8 Driver The driver for the Apple LaserWriter 8 comes with the Mac OS system software or can be obtained directly from Apple Computer, Inc. PostScript Printer Description Files (PPDs) PPDs, in combination with the Apple LaserWriter 8 Driver, access the printer features and allow the computer to communicate with the printer. An installation program for the PPDs and other software is provided on the compact disc.
Chapter 1 Printer Basics HP LaserJet Utility (Macintosh) Note The HP LaserJet Utility is not supported for Traditional Chinese, Simplified Chinese, Korean, Japanese, Czech, Russian, and Turkish. HP LaserJet Utility allows control of features that are not available in the driver. The illustrated screens make selecting printer features from the Macintosh computer easier than ever. Use the HP LaserJet Utility to do the following: ! Customize the printer’s control panel messages.
Chapter 1 Printer Basics Fonts Note Fonts are not supported for Traditional Chinese, Simplified Chinese, Korean, and Japanese on Macintosh computers. Forty-five screen fonts are installed that correspond with the PS fonts resident in the printer.
Chapter 1 Printer Basics Software for Networks HP Web JetAdmin This browser-based HP Web JetAdmin software can be installed on any supported server platform. The following systems are suppor ted: 1 ! Microsoft Windows NT 4.0 or Windows 2000 ! HP-UX ! Sun Solaris ! Red Hat Linux ! SuSE Linux Once installed, HP Web JetAdmin allows any client PC with a supported web browser to administer the printer. For the latest list of supported server platforms, go to www.hp.com/go/webjetadmin Continued on next page.
Chapter 1 Note Printer Basics The HP Web JetAdmin web site allows access to HP Web JetAdmin in many languages. Use HP Web JetAdmin to do the following: ! Install and configure printers that are connected to a network with an HP JetDirect print server. ! Manage and troubleshoot network printers from any location. HP JetDirect Printer Installer for UNIX The HP JetDirect Printer Installer for UNIX is a simple printer installation utility for HP-UX and Sun Solaris network systems.
Chapter 1 Printer Basics HP LaserJet Utility (Macintosh) HP LaserJet utility allows control of features that are not available in the driver. The illustrated screens make selecting printer features from the Macintosh computer easier than ever. Use the HP LaserJet Utility to do the following: ! Customize the printer’s control panel messages. ! Name the printer, assign it to a zone on the network, download files and fonts, and change most of the printer settings. ! Set a password for the printer.
Chapter 1 Printer Basics HP LaserJet Resource Manager Note The hard disk and flash memory DIMMs are optional printer accessories. The HP LaserJet Resource Manager should be installed only on the network administrator’s computer. The HP LaserJet Resource Manager allows you to control hard disk and flash memory features not found in the drivers. Bidirectional communication is required. Note HP LaserJet Resource Manager is not available for the Macintosh.
Chapter 1 Printer Basics Use the HP LaserJet Resource Manager to do the following: ! Initialize disk and flash memory. ! Download, delete, and manage fonts to disk and flash memory across networks. " PostScript Type 1, PostScript Type 42 (True Type fonts converted to PostScript format), TrueType, and PCL bitmap fonts. ! Download, delete, and manage printer firmware across networks. Note To download Type 1 fonts, Adobe Type Manager must be loaded and turned on.
Chapter 2 2 Printing Tasks Printing Tasks Overview This chapter presents basic printing tasks, such as: ! Loading the Input Tray ! Selecting the Output Bin ! Using the Stapler ! Printing Both Sides of Paper (Optional Duplex Printing Accessory) ! Printing Envelopes ! Printing Special Paper Note For more information on an optional HP output device, see the user guide that came with the device. For copying information, see HP Digital Copy on page 324.
Chapter 2 Printing Tasks Loading the Input Tray Loading Tray 1 Note For paper specifications, see page 390. To customize Tray 1 operation, see page 154. CAUTION To avoid a paper jam, never add or remove paper from Tray 1 while the printer is printing. To avoid damaging the printer, print labels, envelopes, and transparencies only from Tray 1. Send them to the Face-up Bin, and do not print them on both sides.
Chapter 2 Printing Tasks 1 Open Tray 1. 90 1 2 Pull out the tray extension, if needed, for the paper size you are printing. 3 Slide the paper width guides to the appropriate size marked on the tray. 2 4 Place paper into the tray without stacking it above the paperfill mark. Continued on next page.
Chapter 2 Printing Tasks 5 Paper loading differs by size: a Load Letter or A4 paper with the top of the page toward the rear of the printer and with the side-to-be-printed up for single-sided printing. For two-sided printing, load paper with the top of the page toward the rear of the printer and with the first side-to-be-printed down. b Load short-edge fed media with the top of the page toward the printer and with the side-to-be-printed up for single-sided printing.
Chapter 2 Printing Tasks 6 Slide the paper into the printer until paper fits squarely and firmly between the paper width guides, without bending. Note Paper heavier than 28 lb (105 g/m²) should be printed from Tray 1 to the Face-up Bin to avoid curl. If you are having trouble printing on media other than plain paper, see Changing the Variable Fuser Mode on page 160. If Tray 1 is in CASSETTE mode, the printer Attention light will flash.
Chapter 2 Printing Tasks 93 Loading Trays 2, 3, and the Optional 2 x 500-sheet Input Tray (Trays 4 and 5) Note To avoid a paper jam, never open the tray while it is in use. 1 For paper specifications, see page 390. 1 Open the tray until it stops. 2 2 Turn the paper guide lock to the unlocked position. 3 Slide the paper guide to the mark that indicates the size of paper you are loading. Continued on next page.
Chapter 2 Printing Tasks 4 Turn the paper guide lock to the locked position. 94 4 5 Adjust the left paper guide by pushing back, then lifting up and out. 6 Position the guide over the appropriate lines marked in the tray. Press the guide into the rear slot and then lower down into the front slot. Be sure the guide is not skewed. 5 Continued on next page.
Chapter 2 Printing Tasks 7 Insert up to 500 sheets of paper into the tray. Do not fill the input tray above the paper fill marks on the guide. a Load Letter or A4 paper with the top of the page toward the rear of the tray and with the side-to-be-printed down for single-sided printing. For two-sided printing, load the top of the page toward the rear of the tray and with the first side-to-be-printed up.
Chapter 2 Printing Tasks 8 Make sure that the paper size tab is set correctly. Slide the tray back into the printer. If you wish to select your paper by type rather than tray (source), see page 157. Adjust the paper stop guide on the Standard Output Bin for paper sizes larger than Letter or A4. See page 104.
Chapter 2 Printing Tasks Removing Excess Paper from Trays 2, 3, and the Optional 2 x 500-sheet Input Tray (Trays 4 and 5) 1 Open the tray until it stops. 2 Raise the paper stack and remove the excess paper.
Chapter 2 Printing Tasks 98 Loading the Optional 2000-sheet Input Tray (Tray 4) An optional 2000-sheet Input Tray (Tray 4) is available for the printer. The tray fits under the printer and acts as a base. Note To avoid a paper jam, never open the tray while it is in use. 1 For paper specifications, see page 390. 1 Slide Tray 4 open until it stops. 2 2 Pull the front guide out by the blue pin.
Chapter 2 Printing Tasks 4 Repeat step 2 to adjust the left guide. Note To load 11 x 17 inch paper, move the left guide to the back of the tray. Be sure to place the left guide in the top and bottom slots marked for 11 x 17 inch paper. 5 Load up to 2000 sheets of paper into the tray. Do not allow paper to extend above the paperfill mark on the sides. For loading instructions, see steps 7a and 7b on page 95. Continued on next page.
Chapter 2 Printing Tasks 6 Press down on all four corners of the paper stack to ensure the paper rests flat in the tray, without bending. Note Do not store paper in the free area on the left side of Tray 4. Serious damage may occur to Tray 4. 100 6 7 7 Close Tray 4. 8 Make sure that the paper size tab is set correctly. 8 Note See Printing by Type and Size of Paper on page 157 to set the type of paper you loaded in the tray.
Chapter 2 Printing Tasks Selecting the Output Bin The printer has several output locations: the Standard Output Bin, the Face-up Bin, and the optional output devices. Note For more information on an optional HP output device, see the user guide that came with the device. Continued on next page.
Chapter 2 Printing Tasks 102 Face-up Bin Mailbox Bins Note Standard Output Bin Use the Face-up Bin to print envelopes, labels, transparencies, or heavy paper.
Chapter 2 Printing Tasks Printing to the Standard Output Bin The Standard Output Bin, located at the top of the printer, holds up to 500 sheets of paper in the correct order as they exit the printer. A sensor causes the printer to stop when the paper bin is full. Printing continues when you empty or reduce the amount of paper in the bin. The Standard Output Bin is the factory default bin.
Chapter 2 Printing Tasks 104 Adjusting the Paper Stop The paper stop, illustrated below, is located near the Standard Output Bin. It can be adjusted to help paper lay flat as it exits the printer. The paper stop does not have to be raised for Letter or A4 size paper. Note that the printer jams if the paper stop is set to a smaller size of paper than is being printed. 1 Pull the left side of the paper stop up until the stop is in an upright position.
Chapter 2 Printing Tasks Printing to the Face-up Bin The Face-up Bin, located on the upper left side of the printer, holds up to 100 sheets of paper face up (reverse-order) as they exit the printer. This bin is mainly used for special paper types, such as labels, envelopes, or transparencies, that cannot tolerate the curved paper path of the Standard Output Bin. This output bin does not sense when the bin is full.
Chapter 2 Printing Tasks Printing to a Mailbox Each mailbox comes with a face-up bin which replaces the Face-up Bin of the printer. The following Mailboxes are available for the printer: ! 7-bin Tabletop Mailbox (each bin holds up to 120 sheets of paper) ! 8-bin Mailbox (each bin holds up to 250 sheets of paper) ! 5-bin Mailbox with Stapler (each bin holds up to 250 sheets of paper) These mailboxes attach to the left side of the printer.
Chapter 2 Printing Tasks Job Separator Print jobs are automatically sent one job per bin to the first empty bin beginning at the top bin. Non-empty bins are skipped. If all bins have paper, the job will be sent to the first non-full bin starting at the top. If a bin becomes full, the system will stop until paper is removed from that bin. Delivery then resumes in the same bin. Stacker This mode stacks the printed output from the lowest bin to the top, regardless of job boundaries.
Chapter 2 Printing Tasks How to Configure the Operating Modes The network or printer administrator chooses the mode of operation through the control panel or through an HP network configuration utility, such as HP Web JetAdmin or HP LaserJet Utility. You will need to set up your printer driver to reflect the mode chosen by the administrator. Bidirectional Environment The printer automatically selects the mode established by the network administrator.
Chapter 2 Printing Tasks 109 Mailbox Mode Note To customize the name for an output bin in the control panel, use HP Web JetAdmin software. See HP’s web site at http://www.hp.com/go/webjetadmin for more information on HP Web JetAdmin.
Chapter 2 Printing Tasks 110 Job Separation, Collator, and Stacking Modes Note To customize the name for an output bin in the control panel, use HP Web JetAdmin software. See HP’s web site at http://www.hp.com/go/webjetadmin for more information on HP Web JetAdmin.
Chapter 2 Printing Tasks 8-bin Mailbox Note 111 In Job Separation, Collator, and Stacking Modes, if the Control Panel setting is: Then the physical location is: FACE UP BIN Face-up Bin OPTIONAL BIN 1 Mailbox 1-8 For the types of paper the printer supports, see page 397). Envelopes, labels, and transparencies should only be sent to the Face-up Bin. The stapler is located on the left side of the 5-bin Mailbox with Stapler. The stapler can staple jobs of 2 to 20 sheets up to 28 lb paper.
Chapter 2 Printing Tasks Selecting Mailboxes from the Control Panel 1 Press M ENU repeatedly until PAPER HANDLING MENU appears. 2 Press I TEM repeatedly until PAPER DEST= STANDARD OUTBIN * appears. 3 Press + repeatedly until PAPER DEST= OPTIONAL BIN x appears. The x represents a number that varies depending upon the mailbox selected and the operating mode used. Your network administrator may have changed these names. 4 Press S ELECT to save your choice. An asterisk (*) appears next to your selection.
Chapter 2 Printing Tasks 113 Using the Stapler Note For more information on the 3000-sheet Stapler/Stacker or any other stapling devices, see the user guide that came with the device. Loading Staple Cartridges (5-bin Mailbox with Stapler) 1 Turn off the printer and remove the Face-up Bin. 1 2 Open the stapler unit cover. 3 Squeeze the staple cartridge tabs together and pull the empty staple cartridge out. 2 Continued on next page.
Chapter 2 Printing Tasks 4 Remove the plastic shipping clip from the new staple cartridge. Insert the new staple car tridge so that it snaps into place. 114 4 5 Close the stapler unit cover, replace the Face-up Bin, and turn the printer on. 5 Note If the printer runs completely out of staples or a staple jam requires that you remove all the staples in the path, up to six copies may not be stapled.
Chapter 2 Printing Tasks Selecting the Stapler through the Software You can select the stapler through your software application or printer driver. This is the recommended method for stapling. If you are unable to designate the paper destination in your software or printer driver, follow the instructions below for setting the overall default printer output bin selection. Where and how you make selections depends on your software application or associated printer driver.
Chapter 2 Printing Tasks Selecting the Stapler from the Control Panel If your software does not support stapling, set it using the directions below. 1 Press M ENU repeatedly until PAPER HANDLING MENU appears. 2 Press I TEM repeatedly until PAPER DEST= STANDARD OUTBIN * appears. 3 Press + repeatedly until PAPER DEST= OPTIONAL BIN 6 appears. (See pages 109 and 110 to choose the appropriate bin according to the mode you are using.) Your network administrator may have changed the name of this bin.
Chapter 2 Printing Tasks Printing Both Sides of Paper (Optional Duplex Printing Accessory) The printer can automatically print on both sides of paper with an optional duplex printing accessory (duplexer). This is called duplexing. Note See the documentation included with the duplexer for complete installation and setup instructions. Duplexing might require additional memory (page 467). Continued on next page.
Chapter 2 Printing Tasks Guidelines for Printing Both Sides of Paper CAUTION Do not print on both sides of labels, transparencies, envelopes, custom paper, or paper heavier than 28 lb (105 g/m 2 ). Damage to the printer and paper jamming might result. ! You might need to configure the printer driver to recognize the duplexer. (See the printer software help for details.) ! To print on both sides of paper, make the selection from the software or printer driver. (See the printer software help.
Chapter 2 Printing Tasks Paper Orientation for Printing Both Sides of Paper The duplexer prints the second side of the paper first, so paper such as letterhead and preprinted paper needs to be oriented as shown. Tray 1 ! Load letter and A4 paper with the front side down and the top, short edge toward the rear of the printer. ! Load other sizes of paper with the front side down and the top, short edge toward the printer. Continued on next page.
Chapter 2 Printing Tasks All other trays ! Load letter and A4 paper with the front side up and the top, short edge toward the rear of the tray. ! Load other sizes with the front side up and the top, short edge toward the right of the tray.
Chapter 2 Printing Tasks 121 Layout Options for Printing Both Sides of Paper The four print orientation options are shown below. These options can be selected from the printer driver or from the printer’s control panel (set BINDING from the Paper Handling Menu and ORIENTATION from the Printing Menu). Note The terminology for the binding edge in the driver may be different. Printing left-to-right 1. Long-edge portrait (default) 3. Short-edge portrait 2. Long-edge landscape 4.
Chapter 2 Printing Tasks 122 Printing right-to-left 1. Long-edge portrait (default) 3. Short-edge portrait 2. Long-edge landscape 4.
Chapter 2 Printing Tasks Printing Envelopes Feeding Envelopes Automatically (Optional Envelope Feeder) With the optional envelope feeder, the printer will automatically feed up to 100 envelopes. (For supported envelope sizes, see page 406.) To print envelopes without an envelope feeder, see page 130. Note See the documentation included with the envelope feeder for complete installation and setup instructions. You might need to configure the printer driver to recognize the envelope feeder.
Chapter 2 Printing Tasks 124 Envelope weight Guides Tray extension Continued on next page.
Chapter 2 Printing Tasks 125 Inserting the Envelope Feeder 1 Open Tray 1 and remove the cover over the opening for the envelope feeder. 1 2 Locate the pins on the envelope feeder and the corresponding holes on the printer. 3 Align the envelope feeder with the corresponding printer rails. 2 4 Slide the envelope feeder into the printer until it locks into place. Continued on next page.
Chapter 2 Printing Tasks 126 Loading Envelopes into the Envelope Feeder Note Print only envelopes approved for use in the printer (page 406). 1 Pull out the envelope tray extender. The tray extender will help reduce jams. 2 To adjust the width guide to the size of the envelopes to be used, push the tab on the left guide. 3 Lift the envelope weight lever, and insert the envelopes up to the fill mark. Continued on next page.
Chapter 2 Printing Tasks 4 Lower the lever. The envelopes should be angled as shown (A). Do not angle them the opposite direction (B). Note Select the envelope size from the software application (if the setting is available), the printer driver, or the Paper Handling Menu in the printer’s control panel (page 427). To print by type and size of paper, see page 157.
Chapter 2 Printing Tasks 128 Changing Fuser Levers for Printing Envelopes Note Once you have used this method to print envelopes, return the fuser levers to the down position for standard paper (media) types. 1 Open the left door. (If an optional output device is installed, first push it away from the printer to access the left door.) WARNING! Avoid touching the adjacent fusing area. It may be HOT. 2 Locate and lift up the two “T” shaped levers as shown in figure 2. Continued on next page.
Chapter 2 Printing Tasks 3 Close the left door. 4 Ensure that the Face-up Bin is selected when printing envelopes. When you are done printing on envelopes, make sure you return the fuser levers to the down position. CAUTION Failure to return levers in the down position for standard paper types may result in poor print quality.
Chapter 2 Printing Tasks Printing Envelopes from Tray 1 With the optional envelope feeder, the printer will automatically feed up to 100 envelopes. To order an envelope feeder, see page 42. To print with the envelope feeder, see page 123. Many types of envelopes can be printed from Tray 1. (Up to 10 can be stacked in the tray.) Printing performance depends on the construction of the envelope. Always test a few sample envelopes before purchasing a large quantity. Set margins at least 0.
Chapter 2 CAUTION Printing Tasks Envelopes with clasps, snaps, windows, coated linings, exposed self-stick adhesives, or other synthetic materials can severely damage the printer. To avoid jamming and possible printer damage, never try to print on both sides of an envelope. Before you load envelopes, make sure they are flat and not damaged or stuck together. Do not use envelopes with pressure-sensitive adhesive. (For envelope specifications, see page 406.
Chapter 2 Printing Tasks 132 Loading Envelopes in Tray 1 1 Open Tray 1. 1 2 If necessary, pull out the tray extension for the envelope size you are printing. 3 Place up to ten envelopes between the paper width guides, face up. 2 4 Slide the paper width guides until they lightly touch both sides of the envelope stack without bending it. Note Paper heavier than 28 lb (105 g/m 2 ) should be printed from Tray 1 to the Face-up Bin to avoid curl.
Chapter 2 Printing Tasks Printing Envelopes from Your Software Application 1 Load envelopes into Tray 1 or the optional envelope feeder, if installed. 2 Specify Tray 1, Automatic, or select the paper source by type in your software application, and set the envelope size and type to the appropriate envelope size (page 406). 3 If your software does not automatically format an envelope, specify Landscape for page orientation in your application.
Chapter 2 Printing Tasks Printing Special Paper Printing Letterhead, Preprinted Paper, or Prepunched Paper Special paper includes letterhead, envelopes, labels, transparencies, full-bleed images, postcards, custom-size, and heavy paper. When printing letterhead or preprinted paper, it is important to load the trays with the correct orientation. When printing with prepunched paper (letter or A4 size), load the paper with the holes toward the right side of the printer for all trays except Tray 1.
Chapter 2 Printing Tasks Printing Labels Use only labels recommended for use in laser printers. Make sure that labels meet the specifications for the input tray you use (page 403). Do: ! Print a stack of 50 labels from Tray 1. ! Load labels with the side-to-be-printed facing up and the top, short edge toward the back, if they are letter or A4 size. For other sizes, load labels with the short edge toward the printer. ! Use the Face-up Bin for printing labels. Continued on next page.
Chapter 2 CAUTION Printing Tasks Failure to follow these instructions can damage the printer. Do not: ! Load Tray 1 to capacity because labels are heavier than paper. ! Use labels that are separating from the backing sheet, wrinkled, or damaged in any way. ! Use labels that have the backing sheet exposed. (Labels must cover the entire backing sheet with no exposed spaces.) ! Feed a sheet of labels through the printer more than once. The adhesive backing is designed for only one pass through the printer.
Chapter 2 Printing Tasks Printing Transparencies Overhead transparencies used in HP LaserJet printers must be able to withstand the 392° F (200° C) temperature encountered in the printer’s fusing process. Use only transparencies recommended for use in laser printers. Because transparencies tend to stick to each other, remove each transparency from the output bin before printing the next one. Use the Face-up Bin for printing transparencies. Continued on next page.
Chapter 2 CAUTION Printing Tasks Do not print on both sides of labels, transparencies, envelopes, custom paper, or paper heavier than 28 lb (105 g/m 2 ). Damage to the printer and paper jamming might result.
Chapter 2 Printing Tasks 139 Custom-size Paper in Tray 1 You can print on custom-size paper from Tray 1. For paper specifications, see page 392. Printing on the Smallest-Sized Paper If you are using the printer driver to set the paper size, select the paper tab, then set the paper size under the Custom button. 1 In your software application, select Tray 1 for the paper source and select either Custom or the name assigned to the custom-size paper in the driver for the paper size. Continued on next page.
Chapter 2 Printing Tasks 2 Print custom-size paper from Tray 1. See Loading Tray 1 on page 89. 3 The edge of the paper feeding into the printer must be at least 3.9 inches (98 mm) wide to allow rollers inside the printer to grab the paper. Measuring from the leading edge to the trailing edge of the paper, the length must be at least 7.5 inches (190 mm). Note For more information on paper specifications, see page 392.
Chapter 2 Printing Tasks Printing Cards, Custom-size, and Heavy Paper Custom-size paper can be printed from Tray 1. For paper specifications, see Paper Specifications starting on page 390. Note The printer’s control panel can be set for one custom size at a time. Do not load more than one size of custom paper into the printer. Guidelines for Printing Custom-size Paper ! Do not attempt to print on paper smaller than 3.9 inches (98 mm) wide or 7.5 inches (191 mm) long.
Chapter 2 Printing Tasks 142 Setting Custom Paper Sizes When custom paper is loaded, size settings need to be selected from the software application (the preferred method), the printer driver, or from the printer’s control panel. The size settings defined for custom-size paper applies to all custom paper trays installed on the printer. Note Only one custom paper size is recognized by the printer at one time. Settings in the printer driver and software application override control panel settings.
Chapter 2 Printing Tasks If the settings are not available from the software, set the custom paper size from the control panel: 1 From the Printing Menu set CONFIGURE CUSTOM PAPER=YES. 2 From the Printing Menu, select inches or millimeters as the unit of measurement. 3 From the Printing Menu, set the X dimension (the front edge of the paper) as shown in the illustration above. X can be from 3.9 to 11.7 inches (from 98 to 297 mm) for Tray 1.
Chapter 3 3 Advanced Printing Tasks Advanced Printing Tasks Overview This chapter introduces some advanced printing tasks to help you take full advantage of the printer’s features. ! Using Features in the Printer Driver ! Different First Page ! Blank Back Page ! Customizing Tray 1 Operation ! Printing by Type and Size of Paper ! Changing the Variable Fuser Mode ! Loading Custom-size Paper Continued on next page.
Chapter 3 Advanced Printing Tasks ! Job Retention " Quick Copying a Job " Proofing and Holding a Job " Printing a Private Job " Storing a Print Job ! Printing with the Optional HP Fast InfraRed Connect ! Edge-to-Edge Printing ! Duplex Registration Overview 145
Chapter 3 Advanced Printing Tasks Using Features in the Printer Driver When you print from a software application, many of the printer’s features are available from the printer driver. To access Windows printer drivers, see page 75. Note Settings in the printer driver and software application override control panel settings. (Software application settings override printer driver settings.
Chapter 3 Advanced Printing Tasks RIP ONCE RIP ONCE allows the print job to be processed one time at the printer. The formatted print job can then be printed multiple times without pausing to process the print job again. This feature is normally active. Saving Printer Setup Information Printer drivers allow you to save the printer settings you use most often as the default settings.
Chapter 3 Advanced Printing Tasks Printing with a Watermark A watermark is a notice, such as “Top Secret,” printed in the background of each page in a document. Check the driver for available options. For Macintosh, you may be able to select “Custom” and specify the text you choose depending on your driver version. Note Watermarks for Macintosh are not supported in Traditional Chinese, Simplified Chinese, Korean, Japanese, Czech, Russian, and Turkish.
Chapter 3 Advanced Printing Tasks 149 Different First Page 1 For Windows, select “Use different paper for first page” in the paper tab of your printer driver. Choose Tray 1 (or Manual Feed) for the first page and one of the other trays for the remaining pages. Place the paper for the first page in Tray 1. (For manual feed, place paper in Tray 1 after the job is sent to the printer and the printer requests paper.
Chapter 3 Advanced Printing Tasks 2 Load the paper for the remaining pages of the document into another tray. You may select the first and remaining pages by type of paper. For more information, see Printing by Type and Size of Paper on page 157.
Chapter 3 Advanced Printing Tasks Blank Back Page This option will allow you to add blank pages to the back of a print job. For Windows, select “Use different paper for first page” in the paper tab of your printer driver and then choose “Back Page.” You can then select the paper source you wish to use for your back page, or to turn the feature off select “No back page.
Chapter 3 Advanced Printing Tasks Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper. This feature is available in some printer drivers and provides a cost-effective way to print draft pages. To print more than one page on a sheet of paper, look for a Layout or Pages Per Sheet option in the printer driver. (This is sometimes called 2-up, 4-up, or n-up printing.) Printing left-to-right Continued on next page.
Chapter 3 Advanced Printing Tasks Printing right-to-left Blank Back Page 153
Chapter 3 Advanced Printing Tasks Customizing Tray 1 Operation Customize Tray 1 to fit your printing needs. The printer can be set to print from Tray 1 as long as it is loaded or to print only from Tray 1 if the type of paper loaded is specifically requested. Set TRAY 1 MODE=FIRST or TRAY 1 MODE=CASSETTE from the Paper Handling Menu in the printer’s control panel. (Print speed might be slightly slower when printing from Tray 1 when TRAY 1 MODE=FIRST.
Chapter 3 Advanced Printing Tasks Tray 1 Mode=Cassette TRAY 1 MODE=CASSETTE means the printer treats Tray 1 like the internal trays. Instead of looking for paper in Tray 1 first, the printer pulls paper either starting from the bottom tray upward or the tray that matches type or size settings selected from the software. ! When TRAY 1 MODE=CASSETTE is set, an option appears in the Paper Handling Menu to configure size as well as type settings for Tray 1.
Chapter 3 Advanced Printing Tasks Manually Feeding Paper from Tray 1 The Manual Feed feature allows you to print on special paper from Tray 1, such as envelopes or letterhead. If Manual Feed is selected, the printer will print only from Tray 1. Select Manual Feed through the software or printer driver. Manual Feed can also be enabled from the Paper Handling Menu in the printer’s control panel.
Chapter 3 Advanced Printing Tasks Printing by Type and Size of Paper You can configure the printer to select paper by type (such as plain or letterhead) and size (such as letter or A4), as opposed to source (a paper tray). Benefits of Printing by Type and Size of Paper If you frequently use several different kinds of paper, once trays are set up correctly, you do not have to check which paper is loaded in each tray before you print.
Chapter 3 Advanced Printing Tasks 2 From the Paper Handling Menu in the printer’s control panel, select the paper type for each tray. If you are unsure what type you are loading (such as bond or recycled), check the label on the package of paper. For suppor ted types, see page 397. 3 Select the paper size settings from the control panel. " Tray 1: If the printer has been set to TRAY 1 MODE=CASSETTE from the Paper Handling Menu, also set the paper size from the Paper Handling Menu.
Chapter 3 Note Advanced Printing Tasks The type and size settings can also be configured from HP Web JetAdmin for networked printers. See the printer software help. To print by type and size, it might be necessary to unload or close Tray 1 or set TRAY 1 MODE=CASSETTE from the Paper Handling Menu in the printer’s control panel. For more information, see page 427. Settings in the printer driver and software application override control panel settings.
Chapter 3 Advanced Printing Tasks Changing the Variable Fuser Mode The variable fuser mode specifies the temperature and printing speed for a specific type of paper. The user can change the variable fuser mode to improve the print quality for paper that is having problems (such as heavy, light, or rough media) even though the paper technically meets the specifications provided on page 392. The variable fuser mode is associated with the paper type.
Chapter 3 Advanced Printing Tasks The user can change the variable fuser mode for each of these types of paper from the control panel.
Chapter 3 Advanced Printing Tasks To change the variable fuser mode for a paper type from the control panel: 1 Press M ENU repeatedly until PAPER HANDLING MENU appears. 2 Press I TEM repeatedly until CONFIGURE FUSER MODE MENU=NO appears. 3 Press - VALUE + until YES appears. 4 Press S ELECT to select the option. 5 Press I TEM repeatedly until the desired paper type appears. 6 Press - VALUE + repeatedly until the desired variable fuser mode appears. 7 Press S ELECT to select the variable fuser mode.
Chapter 3 Advanced Printing Tasks Loading Custom-size Paper Custom-size paper can be loaded into Tray 1 and, with the optional Custom Paper Tray accessories, into Trays 3 and 5. However, only one custom paper size can be defined in the control panel. This means that you can have several Custom Paper Trays, but you must put the same custom-size paper in all of them.
Chapter 3 Advanced Printing Tasks 4 Press - VALUE + until YES appears. 5 Press S ELECT to save the selection. 6 To select the unit of measure: a Press I TEM until UNIT OF MEASURE appears. b Press - VALUE + repeatedly until the desired unit of measure appears. c Press S ELECT to save the selection. 7 To select the X dimension (see page 142 for more information about the X dimension): a Press I TEM until X DIMENSION appears. b Press - VALUE + repeatedly until the desired size appears.
Chapter 3 Advanced Printing Tasks 8 To select the Y dimension (see page 142 for more information about the Y dimension): a Press I TEM until Y DIMENSION appears. b Press - VALUE + repeatedly until the desired size appears. c Press S ELECT to save the selection. 9 Press G O to exit the menu.
Chapter 3 Advanced Printing Tasks Job Retention There are four job retention features: Quick Copy, Proof and Hold, Private Job, and Stored Job (all are available with a hard disk installed). Proof and Hold and Private Job are also available without a hard disk installed. See the following pages for more information on each of these features. To access each of the features, first follow the steps below, then continue to the section that describes the feature you wish to use.
Chapter 3 Advanced Printing Tasks Quick Copying a Job The quick copy feature prints the requested number of copies of a job and stores a copy of the job on the printer’s hard disk. Additional copies of the job can be printed later. For more information about specifying the number of quick copy jobs that can be stored, see the QUICK COPY JOBS control panel item described on page 454. Continued on next page.
Chapter 3 Advanced Printing Tasks Printing Additional Copies of a Quick Copy Job To print additional copies of a job stored on the printer’s hard disk from the control panel: 1 Press M ENU repeatedly until PRIVATE/STORED JOBS MENU appears. 2 Press I TEM until your user name appears. 3 Press VALUE until the desired job name appears. 4 Press S ELECT to select the job. COPIES=x appears. 5 Press - VALUE + until the desired number of copies appears. 6 Press S ELECT to print the job.
Chapter 3 Advanced Printing Tasks Deleting a Stored Quick Copy Job When a user sends a quick copy job, the printer overwrites any previous jobs with the same name. If there is not a quick copy job already stored under the job name and the printer needs additional space, the printer may delete other stored quick copy jobs starting with the oldest job. The default number of quick copy jobs that can be stored is 32.
Chapter 3 Advanced Printing Tasks Proofing and Holding a Job The proof and hold feature provides a quick and easy way to print and proof one copy of a job and then print the additional copies. The job is held on the printer’s hard disk or memory until the user prints the additional copies. After the additional copies are printed, the proof and hold job is deleted from the printer.
Chapter 3 Advanced Printing Tasks Printing the Remaining Copies of a Held Job The user can print the remaining copies of a job held on the printer’s hard disk from the control panel. 1 Press M ENU repeatedly until PRIVATE/STORED JOBS MENU appears. 2 Press I TEM until your user name appears. 3 Press VALUE until the desired job name appears. 4 Press S ELECT to select the job. COPIES=x appears. 5 Press - VALUE + until the desired number of copies appears. 6 Press S ELECT to print the job.
Chapter 3 Advanced Printing Tasks Deleting a Held Job When a user sends a proof and hold job, the printer overwrites any previous jobs with the same name. Note If you turn the printer off and then back on, all quick copy, proof and hold, and private jobs are deleted. A stored proof and hold job can also be deleted from the control panel. 1 Press M ENU repeatedly until PRIVATE/STORED JOBS MENU appears. 2 Press I TEM until your user name appears. 3 Press - VALUE + until the desired job name appears.
Chapter 3 Advanced Printing Tasks Printing a Private Job The private printing feature lets a user specify that a job is not printed until that user releases it using a 4-digit Personal Identification Number (PIN) through the printer’s control panel. The user specifies the PIN in the driver and it is sent to the printer as part of the print job. Note The private printing feature also works if the printer does not have a hard disk by using the printer’s available RAM memory.
Chapter 3 Advanced Printing Tasks Releasing a Private Job The user can print a private job from the control panel. 1 Press M ENU repeatedly until PRIVATE/STORED JOBS MENU appears. 2 Press I TEM until your user name appears. 3 Press VALUE until the desired job name appears. 4 Press S ELECT . PIN:0000 appears. 5 Press - VALUE + to change the first number of the PIN, and then press S ELECT . An * appears in place of the number. Repeat these steps to change the remaining three numbers of the PIN.
Chapter 3 Advanced Printing Tasks Deleting a Private Job When a user sends a private job, the printer overwrites any previous jobs with the same name. A private job is automatically deleted from the printer’s hard disk or memory after the user releases it for printing. Note If you turn the printer off and then back on, all quick copy, proof and hold, and private jobs are deleted. A private job can also be deleted from the printer’s control panel before it is ever printed.
Chapter 3 Advanced Printing Tasks 6 Press - VALUE until DELETE appears. 7 Press S ELECT to delete the job. Storing a Print Job The user can download a print job to the printer’s hard disk without printing it. The user can then print the job at any time through the printer’s control panel. For example, a user may want to download a personnel form, calendar, time sheet, or accounting form that other users can access and print.
Chapter 3 Advanced Printing Tasks Printing a Stored Job The user can print a job stored on the printer’s hard disk from the control panel. 1 Press M ENU repeatedly until PRIVATE/STORED JOBS MENU appears. 2 Press I TEM until your user name appears. 3 Press VALUE until the desired job name appears. 4 (Follow this step only if printing a private job.) Press S ELECT . PIN:0000 appears. 5 (Follow this step only if printing a private job.
Chapter 3 Advanced Printing Tasks Deleting a Stored Job When a user sends a stored job, the printer overwrites any previous jobs with the same name. Jobs stored on the printer’s hard disk can be deleted from the control panel. 1 Press M ENU repeatedly until PRIVATE/STORED JOBS MENU appears. 2 Press I TEM until your user name appears. 3 Press - VALUE + until the desired job name appears. 4 (Follow this step only if printing a private job.) Press S ELECT to select the job. PIN:0000 appears.
Chapter 3 Advanced Printing Tasks Printing with the Optional HP Fast InfraRed Connect The HP Fast InfraRed Connect enables wireless printing from any IRDA-compliant portable device (such as a laptop computer) to the printer. The printing connection is maintained by positioning the sending infrared (FIR) port within operating range. Note that the connection can be blocked by objects such as a hand, paper, direct sunlight, or any bright light shining into either FIR por t.
Chapter 3 Advanced Printing Tasks Setting Up to Print with Windows 3.1x Note When printing in Windows 3.1, go to the Printers icon in the Control Panel window and make sure that Use Print Manager is selected and that Fast Printing Direct to Port is not selected. 1 Make sure that the printer is in READY mode. 2 From the Program Manager window, select the Main group, and then select Control Panel. 3 From the Printers window, make sure that the appropriate printer is selected.
Chapter 3 Advanced Printing Tasks Setting Up to Print with Windows 9x Before launching the InfraRed Driver, complete the following steps: 1 From the Printers panel, select your printer model number as your default printer. 2 While in the same Printers panel, go to Properties/Details, and make sure that Virtual Infrared LPT Port is selected. 3 Select the file to print.
Chapter 3 Advanced Printing Tasks 182 Printing a Job 1 Align your laptop computer (or other portable device equipped with an IRDA-compliant FIR window) within 2 to 3 feet (1 meter) maximum of the HP Fast InfraRed Connect. The FIR window must be at an angle of +/- 15 degrees to ensure an effective connection for printing. The following graphic illustrates the required alignment of devices necessary for printing. 2 - 3 ft. (1 m) Continued on next page.
Chapter 3 Advanced Printing Tasks 2 Print the job. The status indicator on the HP Fast InfraRed Connect lights up, and, after a short delay, the printer status panel displays PROCESSING JOB. If the status indicator does not light up, realign the HP Fast InfraRed Connect with the FIR port on the sending device, resend the print job, and maintain the alignment of all devices.
Chapter 3 Advanced Printing Tasks Interrupting and Resuming Printing The job interrupt and resume feature lets a user temporarily stop the job that is currently printing in order to print another job. When the new job is finished printing, the interrupted job resumes printing. A user can only interrupt jobs that are printing and collating multiple copies by connecting to the infrared (FIR) port on the printer and sending a job to the printer.
Chapter 3 Advanced Printing Tasks Edge-to-Edge Printing This feature provides the user with the ability to print within approximately 2 millimeters of all edges of the page. An internal-tray calibration page allows the administrator to calibrate each tray. The calibration page can be printed from each internal tray and the top tray of an external paper-handling device. The calibration page cannot be printed from the envelope feeder.
Chapter 3 Advanced Printing Tasks 4 Press VALUE to change the value to YES. 5 Press S ELECT . 6 Press I TEM repeatedly until PRINT TEST PAGE TRAY=n appears. 7 Press VALUE to choose the desired tray (ALL, 1, 2, 3, or 4). 8 Press S ELECT to print the calibration page. 9 Follow the instructions on the calibration page to complete the calibration process. CAUTION When using edge-to-edge printing, clean the printer every time the toner car tridge is changed. See page 197 for cleaning instructions.
Chapter 3 Advanced Printing Tasks 187 Duplex Registration The duplex registration feature allows precise alignment of images on the front and back of a duplexed page. Image placement varies slightly for each input tray. The alignment procedure must be performed for each tray. Y Axis X Axis Tray 2 Duplex Registration Adjustment 1 Press M ENU until DUPLEX REGISTRATION MENU appears on the printer control panel display. Continued on next page.
Chapter 3 Advanced Printing Tasks 2 Press I TEM until PRINT TEST PAGE appears for the tray you want. 3 Press S ELECT to print the page. 4 Hold the printed page up to a light source and choose the number on each axis where the lines on the front and back of the page align most accurately. 5 Repeat step 1. 6 Press I TEM until TRAY n X= appears and use - VALUE + to enter the number you selected from the test page in step 4. Press S ELECT to save this value. 7 Repeat step 6 for the Y axis.
Chapter 4 4 Printer Maintenance Printer Maintenance Overview This chapter explains basic printer maintenance.
Chapter 4 Printer Maintenance Printer Maintenance Kit Note The Printer Maintenance Kit is a consumable and is not covered under warranty. To ensure optimum print quality, the printer will prompt you to perform printer maintenance every 350,000 pages. When the PERFORM PRINTER MAINTENANCE message appears on the control panel, you will need to purchase a Printer Maintenance Kit and install the new parts. Then remove the message by turning the service message off in the Configuration Menu.
Chapter 4 Printer Maintenance Managing the Toner Cartridge HP Policy on Non-HP Toner Cartridges Hewlett-Packard Company cannot recommend use of non-HP toner cartridges, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. Service or repairs required as a result of using a non Hewlett-Packard toner cartridge will NOT be covered under the printer warranty.
Chapter 4 Printer Maintenance Toner Cartridge Life Expectancy The life of the toner cartridge depends on the amount of toner that print jobs require. When printing text at 5% coverage, an HP toner cartridge lasts an average of 20,000 pages. (A typical business letter is about 5% coverage.) This assumes that print density is set to 3 and EconoMode is off. (These are the default settings.
Chapter 4 Printer Maintenance Resetting the HP TonerGauge After a new toner cartridge is installed, the user must reset the HP TonerGauge from the control panel. When the top cover is closed after installing the new toner cartridge, the NEW TONER CARTRIDGE=NO message is displayed on the control panel for approximately 30 seconds. To reset the HP TonerGauge: Note If the NEW TONER CARTRIDGE=NO message is no longer displayed on the control panel, press M ENU repeatedly until CONFIGURATION MENU appears.
Chapter 4 Printer Maintenance Continue Printing When Toner is Low When toner is low, the printer’s control panel displays the TONER LOW message. If the TONER LOW message displays, but the printer continues printing, TONER LOW is set to CONTINUE (the default setting). If the printer stops printing when low toner is detected, TONER LOW is set to STOP. To resume printing, press G O. The printer will continue to display TONER LOW until you replace the toner car tridge.
Chapter 4 Printer Maintenance 195 Redistributing the Toner When toner is low, faded or light areas might appear on a printed page. You might be able to temporarily improve print quality by redistributing the toner. The following procedure might allow you to finish the current print job before replacing the toner cartridge. 1 Open the top cover. 1 2 Remove the toner car tridge from the printer. 3 Rotate the toner cartridge and gently shake it from side to side to redistribute the toner.
Chapter 4 Printer Maintenance 4 Reinsert the toner cartridge into the printer and close the top cover. If the print remains light, install a new toner car tridge. (Follow the instructions provided with the new toner cartridge.
Chapter 4 Printer Maintenance Cleaning the Printer To maintain print quality, clean the printer thoroughly: ! Every time you change the toner cartridge. ! Whenever print quality problems occur. Clean the outside of the printer with a lightly water-dampened cloth. Clean the inside with only a dry, lint-free cloth. Observe all warnings and cautions with the cleaning tasks on the following page. CAUTION Avoid touching the fusing area when cleaning the printer. It may be hot.
Chapter 4 Printer Maintenance 1 Before you begin these steps, turn the printer off and unplug all cables. 198 1 2 Open the top cover of the printer and remove the toner cartridge. CAUTION Do not touch the transfer roller (A). Skin oils on the roller can reduce print quality. If toner gets on your clothes, wipe it off with a dry cloth and wash your clothes in cold water. Hot water sets toner into fabric.
Chapter 4 Printer Maintenance Using the Printer Cleaning Page If toner specks appear on the front or back side of your print jobs, follow the procedure below. From the printer’s control panel, do the following: 1 Press M ENU repeatedly until PRINT QUALITY MENU appears. 2 Press I TEM repeatedly until CREATE CLEANING PAGE appears. 3 Press S ELECT to create the cleaning page. 4 Follow the instructions on the cleaning page to complete the cleaning process.
Chapter 5 5 Problem Solving Problem Solving Overview This chapter will help you to solve printer problems. Clearing Paper Jams (see page 202) Occasionally, paper can jam during printing. This section will help you to locate paper jams, properly clear them from the printer, and solve repeated paper jams. Understanding Printer Messages (see page 226) Many different messages can appear on the printer’s control panel display. Some messages tell the printer’s current status, such as INITIALIZING.
Chapter 5 Problem Solving Correcting Output Quality Problems (see page 254) The printer should produce print jobs of the highest quality. If print jobs do not look sharp and clear, defects such as lines, specks, or smears appear on the page, or paper is wrinkled or curled, use this section to troubleshoot and solve the output quality problem. Printer Problems Before you can fix a printer problem, you must understand where (see page 264) the problem is.
Chapter 5 Problem Solving Clearing Paper Jams If the printer’s control panel displays a paper jam message, look for paper in the locations indicated in the graphic on page 203, then see the procedure for clearing the paper jam. You might need to look for paper in other locations than indicated in the paper jam message. If the location of the paper jam is not obvious, look first in the top cover area. When clearing paper jams, be very careful not to tear the paper.
Chapter 5 Problem Solving 203 Paper jams can occur at the following locations: Standard Output Bin Top cover area Tray 1 Optional output device* (3000-sheet Stapler/Stacker shown) Right door Vertical transfer door Left door Tray 2 and Tray 3 Front door 2000-sheet Input Tray* (Tray 4) * Other paper handling accessories may be installed in these positions. Note Loose toner might remain in the printer after a paper jam, but the toner should clear after a few sheets are printed.
Chapter 5 Problem Solving Clearing Jams from the Input Tray Areas Clearing Tray 1 1 Open Tray 1 by pulling down. 2 Check for paper in the Tray 1 area. 3 Remove any paper from this area by pulling it in the direction shown by the arrow in the graphic below. Carefully check to be sure you have removed all pieces of torn paper. 4 Open and close the top cover.
Chapter 5 Problem Solving 205 Clearing the Right Door 1 Open the right door located below Tray 1. 2 Check for paper in this area. 3 Open the jam access cover using the green lever. 4 Remove any paper from this area by pulling it out of the printer. 5 Be sure to remove all pieces of torn paper.
Chapter 5 Problem Solving Clearing Trays 2 and 3 1 Open the tray. 2 Remove jammed or damaged paper from this area by pulling it out of the printer. 3 Be sure to remove all pieces of torn paper. 4 Close the tray. 5 Open and close the top cover.
Chapter 5 Problem Solving Clearing the Optional 2 x 500-sheet Input Trays (4 and 5) 1 Open the tray. 2 Remove damaged or jammed paper from area (A) by pulling it out of the printer. 3 Be sure to remove all pieces of torn paper. 4 Close the tray. 5 Open the vertical transfer door and remove jammed paper (B). 6 Close the vertical transfer door. 7 Open and close the top cover. Continued on next page.
Chapter 5 Problem Solving 208 B A Clearing Paper Jams
Chapter 5 Problem Solving Clearing the Optional 2000-sheet Input Tray (Tray 4) 1 Open Tray 4. 2 Remove damaged or jammed paper from area (A) by pulling it out of the printer. 3 Be sure to remove all pieces of torn paper. 4 Close the tray. 5 Open the vertical transfer door and remove all jammed paper (B). 6 Close the vertical transfer door. 7 Open and close the top cover. Continued on next page.
Chapter 5 Problem Solving 210 B A Clearing Paper Jams
Chapter 5 Problem Solving Clearing the Optional Envelope Feeder 1 Open the top cover. 2 Remove toner cartridge (A). 3 Remove envelopes in this area by pulling them straight up and out of the envelope feeder (B). 4 Be sure to remove any pieces of torn paper. Lift both of the green user tabs and remove any envelopes that may be hidden (C). 5 You may need to remove any loaded envelopes and the optional envelope feeder to release envelopes or torn pieces of paper.
Chapter 5 Problem Solving 212 A C B Clearing Paper Jams
Chapter 5 Problem Solving Clearing Jams from the Optional Duplex Printing Accessory 1 Open the front door. 2 Check for paper in this area. 3 Remove any paper from area (A) by pulling it out of the printer. Be careful not to tear the paper. 4 If you cannot remove all the paper through the front door, open the left door and carefully pull out any paper from area (B). (If a mailbox accessory is installed, first push it away from the printer to access the left door.
Chapter 5 Problem Solving 214 7 Reinstall the duplexer by sliding it back into the slot until it clicks into place. Close all open doors. If an optional output device is installed, push it back into place and turn the printer on.
Chapter 5 Problem Solving Clearing Jams from the Top Cover Area 1 Open the top cover. 2 Remove the toner car tridge (A). 3 Lift the green lever and remove any paper that may be hidden. 4 Remove any paper in this area by pulling it straight up and out of the printer (B). 5 Be sure to remove all pieces of torn paper. 6 Replace the toner cartridge and close the top cover. Continued on next page.
Chapter 5 Problem Solving 216 A B Clearing Paper Jams
Chapter 5 Problem Solving Clearing Jams from the Output Areas Clearing the Standard Output Bin If the paper jam extends into the output area, as shown in the graphic below, slowly and carefully pull the paper straight out of the printer so that it does not tear.
Chapter 5 Problem Solving 218 Clearing the Left Door (Fuser Area) 1 Open the left door. (If an optional output device is installed, first push it away from the printer to access the left door.) WARNING! Avoid touching the adjacent fusing area. It may be HOT. 2 Remove any jammed or damaged paper from this area by pulling it out of the printer (A). 3 Press down on the green tabs (B) and carefully check for paper. Be sure to remove all pieces of torn paper. 4 Close the left door.
Chapter 5 Problem Solving Clearing the Optional Multibin Mailboxes 1 Remove the Face-up Bin. 2 Remove paper from area (A) by carefully pulling it out, away from the printer. 3 Pull the mailbox away from the printer and remove any paper in area (B). Be sure to remove any torn pieces of paper. WARNING! Avoid touching the adjacent fusing area or area (C). It may be HOT. 4 Remove any paper in area (C) by carefully pulling it out of the printer.
Chapter 5 Problem Solving 220 5 Remove any paper that is only partially in the output bins. 6 Remove any paper from the vertical transportation path (D) on the back of the mailbox. You may need to open a door. 7 Push the mailbox into place.
Chapter 5 Problem Solving Clearing Jams from an Optional HP Output Device For more information on an optional HP output device, see the user guide that came with the device.
Chapter 5 Problem Solving 222 Clearing Jams from the Stapler (5-bin Mailbox with Stapler) Note For more information on an optional HP output device, see the user guide that came with the device. 1 1 Remove the Face-up Bin. 2 2 Open the stapler unit cover. 3 Press the colored tab with your forefinger and pull the colored circular tab with your other forefinger to open the stapler. 3 Continued on next page.
Chapter 5 Problem Solving 4 Remove loose or damaged staples from the stapler head. Push the circular tab to snap it back into place. 5 Close the stapler unit cover and replace the Face-up Bin. Clear all paper paths that may have jammed as a result of the jammed staples. Note After clearing a stapler jam, up to two documents may not be stapled when printing resumes because the stapler must reload. Once the unit begins stapling again, either manually staple the unstapled documents or resend the job.
Chapter 5 Problem Solving Solving Repeated Paper Jams Situation Solution General repeated paper jam problems 1. Check to see that paper is correctly loaded in the trays and that all width guides are correctly set (not skewed). See Chapter 2, “Printing Tasks.” 2. Make sure that the paper tray is set for the size of paper installed and that the tray is not overloaded with paper. 3. Try turning over the stack of paper in the tray. If you are using prepunched or letterhead paper, try printing from Tray 1.
Chapter 5 Problem Solving Situation Solution 6. When duplexing, the printer rolls paper under Tray 3 and may cause a jam. Pull Tray 3 out of the printer completely and remove any paper from under the tray. Insert Tray 3 back into the printer. 7. Printer may be dirty. Clean the printer as described on page 197. 8. Check that the correct paper size is installed (page 390). 9. Check that all damaged or jammed paper is removed by pulling it out of the printer.
Chapter 5 Problem Solving Understanding Printer Messages The table on page 227 explains messages that might display on the printer’s control panel. Printer messages and their meanings are listed in alphabetical order, with numbered messages following. If a message persists: ! If a message persists requesting that you load a tray or if a message indicates that a previous print job is still in the printer’s memory, press G O to print or press C ANCEL J OB to clear the job from the printer’s memory.
Chapter 5 Problem Solving Using the Printer Online Help System Note For more information on an optional HP output device, see the user guide that came with the device. This printer features an online Help system that provides instructions for resolving most printer errors. Certain control panel error messages alternate with instructions on accessing the online help system.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action BAD DUPLEXER CONNECTION The duplexer is not connected properly. CHECK FINISHER DEVICE alternates with CLEAR JAM The finishing device, such as a stapler, has a jam. Turn the printer off. Re-install the duplexer. Turn the printer back on. Remove jammed paper from the specified location. Open and close the top cover to clear the message. Make sure that the finishing device is properly connected.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action CHECK INPUT DEVICE The optional input tray cannot feed paper to the printer because a door or paper guide is open. alternates with Check the doors and paper guides. PAPER PATH OPEN PLEASE CLOSE IT CHECK OUTPUT DEVICE The optional output device is not properly connected to the printer. A proper connection must be made for printing to continue.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action CLOSE RIGHT DOOR The right access door is open and must be closed for printing to continue. CLOSE TOP OR LEFT DOOR Either the top cover or the left door is open and must be closed for printing to continue. DISK DEVICE FAILURE The EIO disk had a critical failure and can no longer be used. Reseat the EIO disk. If the message continues, replace it with a new EIO disk.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action EIO n NOT FUNCTIONAL The EIO network card is not working correctly. EIO n DISK INITIALIZING The disk accessory card takes a long time to initialize. The first parameter is the accessory slot number for this disk accessory card. EIO n DISK NOT FUNCTIONAL The EIO disk is not working correctly. Reseat the EIO accessory. If the message continues, replace it with a new EIO accessory.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action EIO n INITIALIZING Wait for the message to disappear (approximately 5 minutes). If the printer EIO card is operating correctly and communicating with the network, this message disappears after approximately one minute and no action is required. alternates with DO NOT POWER OFF If the EIO card is unable to communicate with the network, this message remains for five minutes and then disappears.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action EXTERNAL DEVICE INITIALIZING When an external paper handling device is connected to the printer, it must have 10 seconds to initialize after power on or after coming out of PowerSave mode. FINISHER LOW ON FINISHING AGENT The finishing device is running out of its finishing material and needs to be refilled.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action FLASH IS WRITE PROTECTED The flash DIMM is protected and no new files can be written to it. INPUT DEVICE CONDITION xx.yy An input paper handling device has a condition that needs attention before printing can resume. Disable the write protection through HP LaserJet Resource Manager. See the documentation that came with the paper handling device for assistance.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action MANUALLY FEED [TYPE] [SIZE] Load the requested paper into Tray 1. Press G O if the desired paper is already loaded in Tray 1. MEMORY FULL There is no available memory in the printer. The current job might STORED DATA LOST not print correctly and some resources (such as downloaded fonts or macros) might have been deleted. You might want to add more memory to the printer (page 467).
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action MEMORY SHORTAGE JOB CLEARED The printer did not have enough free memory to print the entire job. The remainder of the job will not print and will be cleared from memory. Press G O to continue. Change the Resource Saving setting from the printer’s control panel (page 420) or add more memory to the printer (page 467).
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action OFFLINE Press G O to place the printer online. OUTPUT BIN FULL CLEAR (BIN nnn) n (bin name) The output bin is full and needs to be emptied. OUTPUT DEVICE CONDITION xx.yy A recoverable error occurred in an external paper handling device. Push the mailbox away from the printer, and then re-attach it. If this message persists, contact an HP-authorized service or support provider.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action RAM DISK FILE The requested operation could not be performed. You might have OPERATION FAILED attempted an illegal operation, such as trying to download a file to a non-existent directory. RAM DISK FILE SYSTEM IS FULL Delete files and then try again, or turn the printer off, and then turn the printer on to delete all files on the device.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action TRAY x EMPTY Load the empty tray (x) to clear the message. If you do not load the specified tray, the printer will continue printing from the next available tray, and the message will continue to display. TRAY x LOAD [TYPE] [SIZE] Load the requested paper into the specified tray (x). (See the sections on loading paper, starting on page 89.) Make sure that the trays are correctly adjusted for size.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action TRAY 2 LOAD LEGAL (or similar messages requesting that you load paper) Load the requested paper into the indicated tray, or press S ELECT to override the message and to print on a loaded paper size. UNABLE TO MOPY JOB Memory or file system configuration would not allow a mopy job to occur. Only one copy will be produced.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action WAIT FOR PRINTER TO REINITIALIZE The RAM disk setting has been changed from the printer’s control panel. This change will not take effect until the printer reinitializes. If you change the mode of the external device, turn the printer off, turn the printer on and wait for the printer to reinitialize.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 13.x PAPER JAM [LOCATION] Remove jammed paper from the specified location (page 202). Open and close the top cover to clear the message. If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 21 PAGE TOO COMPLEX The data (dense text, rules, raster or vector graphics) sent to the printer was too complex. alternates with Press G O to print the transferred data. (Some data might be lost.) PRESS GO TO CONTINUE To print the job without losing data, from the Configuration Menu in the printer control panel, set PAGE PROTECT=ON, print the job, and then return PAGE PROTECT=AUTO. (See page 445.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 22 PARALLEL I/O BUFFER OVERFLOW Too much data was sent to the parallel port. alternates with PRESS GO TO CONTINUE Check for a loose cable connection and be sure to use a high-quality cable (page 48). (Some non-HP parallel cables might be missing pin connections or might otherwise not conform to the IEEE-1284 specification.) This error can occur if the driver you are using is not IEEE-1284 compliant.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 41.3 UNEXPECTED PAPER SIZE The paper size you are trying to print is not the same as the control panel setting for Tray 1. Reload the tray with the correct paper size. Make sure that the control panel setting for Tray 1 or the Envelope Feeder is correctly adjusted for size. (The printer will continue trying to print the job until size settings are correct.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 50.x FUSER ERROR An internal error has occurred. Turn the printer off for at least 5 minutes, and then turn the printer on. The message might clear and then reappear when the next print job is sent. If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.) 51.x or 52.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 53.xy.zz PRINTER ERROR There is a problem with the printer’s memory. The DIMM that caused the error will not be used. Values of x, y, and zz are as follows: x = DIMM type 0 = ROM 1 = RAM y = Device location 0 = Internal memory (ROM or RAM) 1 to 3 = DIMM slots 1, 2, or 3 zz = Error number You might need to reseat or replace the specified DIMM.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 55.xx PRINTER ERROR A temporary printing error occurred. alternates with Press G O. The page containing the error will automatically be reprinted if jam recovery is enabled. PRESS GO TO CONTINUE If the error does not clear, turn the printer off, then turn the printer on. If this message persists, contact an HP-authorized service or support provider.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 57.x PRINTER ERROR A temporary printing error occurred. alternates with CYCLE POWER TO CONTINUE 58.x PRINTER ERROR alternates with CYCLE POWER TO CONTINUE 59.x PRINTER ERROR alternates with CYCLE POWER TO CONTINUE Turn the printer off, then turn the printer on. If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.
Chapter 5 Problem Solving 250 Printer Messages (continued) Message Explanation or Recommended Action 62.x PRINTER ERROR There is a problem with the printer’s memory. The the location of the problem: x value refers to 0 = Internal memory 1 to 3 = DIMM slots 1, 2, or 3 You might need to replace the specified DIMM. If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 66.xy.zz INPUT DEVICE FAILURE An error occurred in an external paper handling device. alternates with CHECK CABLES AND CYCLE POWER 66.00.xx Service ERROR alternates with CHECK CABLES AND CYCLE POWER Turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 68 NVRAM ERROR CHECK SETTINGS An error occurred in the printer’s nonvolatile memory (NVRAM) and one or more printer settings has been reset to its factory default. Print a configuration page and check the printer settings to determine which values have changed (page 314). If this message persists, contact an HP-authorized service or support provider.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 69.x PRINTER ERROR A temporary printing error occurred. alternates with Turn the printer off, reseat the duplexer and then turn the printer on. CYCLE POWER TO CONTINUE If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.) 79.xxxx PRINTER ERROR The printer detected an error.
Chapter 5 Problem Solving Correcting Output Quality Problems Use the examples below to determine which output quality problem you are experiencing, then see the following tables to troubleshoot the problem. Note The examples below depict letter-size paper that has passed through the printer long-edge first. (If the paper has passed through the printer short-edge first, lines and repeating defects will run vertically rather than horizontally.) Continued on next page.
Chapter 5 Problem Solving Light Print or Fade 255 Toner Specks (front or back) Dropouts Lines Gray Background Toner Smear Loose Toner Repeating Defects Misformed Characters Page Skew Curl or Wave Wrinkles or Creases Correcting Output Quality Problems
# # # # # # # # Wrinkles or Creases Curl or Wave Page Skew Misformed Characters Repeating Defects 256 Loose Toner Toner Smear Gray Background Lines Problem Solving Dropouts Specks Light Print or Fade Chapter 5 # (Follow the steps in the order they are listed.) 1. Print a few more pages to see if the problem will correct itself. 2. Clean the inside of the printer or use the printer’s cleaning page. # 3. Make sure EconoMode is off.
# # # # # # # # # # # Troubleshooting Steps (Follow the steps in the order they are listed.) # # 5. Check the paper (or other print media) type and quality. # # 6. Check the environment (page 329). # 7. Make sure paper is loaded correctly and guides are not too tight or too loose against the paper stack. # 8. Print to a different output bin.
# # # Wrinkles or Creases Curl or Wave Troubleshooting Steps (Follow the steps in the order they are listed.) 9. Adjust the toner density setting. # # 10. Change the fuser mode setting (page 160). Check that the orange packing spacers are removed from the fusing area. # # Page Skew Misformed Characters Repeating Defects 258 Loose Toner Toner Smear Gray Background Lines Problem Solving Dropouts Specks Light Print or Fade Chapter 5 11.
# # # # # # # # # # # # Wrinkles or Creases Curl or Wave Page Skew Misformed Characters Repeating Defects 259 Loose Toner Toner Smear Gray Background Lines Problem Solving Dropouts Specks Light Print or Fade Chapter 5 # # # Correcting Output Quality Problems Troubleshooting Steps (Follow the steps in the order they are listed.) 13. Order and install the Printer Maintenance Kit. # # # # 14.
Chapter 5 Problem Solving 260 Correcting Wrinkles on Envelopes Note Once you have used this method to print envelopes, return the fuser levers to the down position for standard paper (media) types. 1 Open the left door. (If an optional output device is installed, first push it away from the printer to access the left door.) WARNING! Avoid touching the adjacent fusing area. It may be HOT. 2 Locate and lift up the two “T” shaped levers as shown in figure 2. Continued on next page.
Chapter 5 Problem Solving 3 Close the left door. 4 Ensure that the Face-up Bin is selected when printing envelopes. CAUTION Failure to return levers in the down position for standard paper types may result in poor print quality. When you are done printing on envelopes, make sure you return the fuser levers to the down position.
Chapter 5 Problem Solving Determining Printer Problems Troubleshooting Checklist ! Printer Does Not Turn On ! Blank or Garbled Control Panel Display ! Printer Cannot Print Configuration Page ! Print Job Does Not Print ! Computer, Network, or I/O Port Problems ! Print Speed is Too Slow ! Printing is Incomplete or Incorrect ! Printer Ignores Font, Format, or Tray/Bin Selection ! Print Job Does Not Print on Both Sides of Paper ! Print Job on Custom Paper Does Not Print Correctly ! Problems with Tray 1 ! Prob
Chapter 5 Problem Solving ! Problems with the Optional 2000-sheet Input Tray (Tray 4) ! Problems with the Optional 8-bin Mailbox ! Problems with the Optional 7-bin Tabletop Mailbox ! Problems with the Optional Duplex Printing Accessory ! Problems with the Optional Envelope Feeder ! Printer Hard Disk ! PS Troubleshooting ! HP Fast InfraRed Connect Problems ! Macintosh Problem Solving Note For more information on an optional HP output device, see the user guide that came with the device.
Chapter 5 Problem Solving Printer Problems Printer Does Not Turn On Situation Solution Printer is not plugged in. Plug the AC power cord firmly into the grounded power receptacle and into the printer. (Be sure the power source is energized.) Printer voltage is not correct. Make sure line voltage is in the correct range. (See the product label next to the power receptacle on the back of the printer for voltage requirements.
Chapter 5 Problem Solving Blank or Garbled Control Panel Display (continued) Situation Solution Display is blank and internal fans are not running. Make sure that the printer power is on. Press all the keys to see if one is stuck; contact your HP service representative if this does not work. Printer display is in the wrong language or displays unfamiliar characters. Reconfigure the control panel display language.
Chapter 5 Problem Solving Printer Cannot Print Configuration Page Situation Solution Correct size of paper is not loaded. Check paper trays to be sure the correct sizes are loaded (Letter or A4). Also, check that guides are set correctly. Toner cartridge sealing tape is not removed. Remove sealing tape from toner cartridge. See the printer’s getting started guide or the installation guide that came with the toner cartridge. Paper tray is out of paper.
Chapter 5 Problem Solving Software, Computer, and Printer Interface Problems Print Job Does Not Print Situation Solution Printer is off or not connected to an active power source. Make sure the printer is on and that all power cables are firmly plugged into both the printer components and an active power source. Printer is offline. Press G O to put the printer online. The printer control panel should display READY and the Ready light should be lit. Port is configured and working properly.
Chapter 5 Problem Solving Print Job Does Not Print (continued) Situation Solution Printer is online but not receiving data (the Data light does not blink). ! Check for loose I/O cable connections at the printer and computer or network port. ! Try your I/O cable on a system that you know works. ! Check that the correct interface cable was selected and securely connected to both the printer and the computer.
Chapter 5 Problem Solving Print Job Does Not Print (continued) Situation Solution Data from a previous print job is still in the printer’s buffer. ! Make sure that you are using the correct printer driver. ! Complex print job may still be processing. ! Make sure the printer is online. Make sure control panel reads processing job. ! Open the top cover. Pull out the toner cartridge and check for paper. Reseat the toner cartridge. ! Open trays 2 and 3. Make sure that the appropriate paper is inserted.
Chapter 5 Problem Solving Print Job Does Not Print (continued) Situation Solution Data light is flashing but nothing prints. ! Make sure that you are using the correct printer driver. ! Complex print job may still be processing. ! Make sure the printer is online. Make sure control panel reads processing job. ! Open the top cover. Pull out the toner cartridge and check for paper. Reseat the toner cartridge. ! Open trays 2 and 3. Make sure that the appropriate paper is inserted.
Chapter 5 Problem Solving Print Speed is Too Slow (continued) Situation Solution Printer is usually slow to respond. ! Printer speed is highly dependent on how your software application is set up, which printer driver you are using, and how much traffic is on the network. See the getting started guide for configuration information. ! You might need to add more memory (page 471). Printing is Incomplete or Incorrect Situation Solution Blank pages print. ! Turn the printer off and then back on.
Chapter 5 Problem Solving Printing is Incomplete or Incorrect (continued) Situation Solution Garbled pages print, there are overprints, or only a por tion of a page prints. ! Make sure that your software application is configured for the correct printer. ! Replace the printer interface (I/O) cable with a cable you know works to see if the cable is defective. ! Your parallel printer cable might be defective. Use a high-quality cable; see page 48 for an HP cable par t number.
Chapter 5 Problem Solving Printing is Incomplete or Incorrect (continued) Situation Solution Data is missing, but there are no printer messages. ! Check your software application to be sure the print file contains no errors. ! Check your cable to make sure that it is securely connected to both the printer and the computer. ! Your parallel printer cable may be defective. Use a high-quality cable; see page 48 for an HP cable par t number.
Chapter 5 Problem Solving Printing is Incomplete or Incorrect (continued) Situation Solution Printing stops in the middle of the job. ! Check the control panel display for an error message. ! If you are on a network, make sure the computer is correctly configured and there is not a network problem (see your network administrator). ! Check the line voltage to make sure that it is steady and within printer specifications. (See page 418.) Turn the printer off and then back on.
Chapter 5 Problem Solving Printer Ignores Font, Format, or Tray/Bin Selection Situation Solution Printer prints wrong fonts or formats. ! The font is not present in the printer and must be downloaded from your software application or the proper font DIMM must be installed. Check your software application to make sure the correct printer driver has been installed and configured. To verify that the font you want is available, print a font list (page 318).
Chapter 5 Problem Solving Printer Ignores Font, Format, or Tray/Bin Selection (continued) Situation Solution Printer draws paper from the wrong tray. ! Be sure your software application is selecting the correct paper size or type. ! Make sure that the driver for your software application is correctly installed, configured, and capable of requesting the desired paper size and type. ! The size of paper requested is not loaded in the tray selected.
Chapter 5 Problem Solving Printer Ignores Font, Format, or Tray/Bin Selection (continued) Situation Solution Job went to a different bin than was expected. The wrong size or type of paper was used for the job. (See page 392 for supported paper sizes.) Job prints on the wrong side of the paper. ! Make sure you have loaded the paper correctly. (Starting on page 89.) ! If you are printing one-sided copies, load paper into Tray 1 with the side to be printed facing up.
Chapter 5 Problem Solving Print Job Does Not Print on Both Sides of Paper Situation Solution See page 293 for problems with the optional duplex printing accessory. Print Job on Custom Paper Does Not Print Correctly Situation Solution The control panel and driver are not set to the same paper size. Make sure that the custom paper size defined from the control panel and the custom paper size defined in the driver are the same.
Chapter 5 Problem Solving Problems with Tray 1 Situation Solution Cannot clear MANUALLY FEED [TYPE] [SIZE] message. ! A previous print job may still be in the printer’s buffer. ! Make sure that Tray 1 has the correct paper size loaded. For more information on paper specifications, see page 390. Cannot print from Tray 1. Make sure to select Manual Feed or Tray 1 through your software application and the size and type for which the tray is configured.
Chapter 5 Problem Solving Problems with Trays 2, 3, and the Optional 2 x 500-sheet Input Tray (Trays 4 and 5) Situation Solution General operation problems. For general paper operation information, see Chapter 2, Printing Tasks. Paper jams and paper feeding problems. ! See Clearing Trays 2 and 3 or Clearing the Optional 2 x 500-sheet Input Trays (4 and 5) earlier in this Chapter. ! Ensure that paper specifications are within recommended range (page 390).
Chapter 5 Problem Solving Problems with Trays 2, 3, and the Optional 2 x 500-sheet Input Tray (Trays 4 and 5) (continued) Situation Solution TRAY LOAD x [TYPE] [SIZE] paper size message. Load the requested paper size or press S ELECT to print on a size already loaded. The printer has a job in the buffer and is waiting to print on the correct paper size. Set the paper type in the control panel (page 420).
Chapter 5 Problem Solving Problems with the Optional 2000-sheet Input Tray (Tray 4) (continued) Situation Solution Paper jams and paper feeding problems. ! See page 209 for instructions. ! Make sure that paper specifications are within the recommended range (page 390). ! Verify that the paper type configured in the printer control panel for Tray 4 matches the paper loaded in Tray 4 (page 98). ! A tray might have been pulled out during printing.
Chapter 5 Problem Solving Problems with the Optional 2000-sheet Input Tray (Tray 4) (continued) Situation Solution Tray 4 will not power on. ! The power cord is not firmly plugged into both the printer and the power receptacle. Remove and reconnect the power cord. ! Check cables and connectors between the tray and the printer. See page 292 for cabling configurations. Cannot access Tray 4. Make sure that the paper tray guides are adjusted correctly for the paper size you are using (page 98).
Chapter 5 Problem Solving Problems with the Optional 5-bin Mailbox with Stapler Situation Solution The job was not stapled. Jobs sent to the stapler might not be stapled for one or more of the following reasons: ! The stapler is out of staples and AUTO CONTINUE is set to ON. ! The wrong size or type of paper was used for the job. ! More than 20 pages were sent to the stapler, exceeding its capacity. ! The stapler has bent or broken staples in the stapler head. (See page 222.
Chapter 5 Problem Solving Problems with the Optional 5-bin Mailbox with Stapler (continued) Situation Solution General repeated stapler jam problems. ! Check to see that the job to be stapled is less than 2 mm thick. ! Stapler may have some trapped staple wires that are obstructing the magazine. Remove loose staples and paper dust from the inside of the stapler (page 222). Printer does not recognize the 5-bin Mailbox with Stapler.
Chapter 5 Problem Solving Problems with the Optional 5-bin Mailbox with Stapler (continued) Situation Solution Printer does not recognize stapler. ! Check the cable between the Mailbox and the stapler. Make sure it is properly connected at both ends. See page 292 for cabling configurations. The 5-bin Mailbox with Stapler will not power on. ! Make sure that the power cord is firmly plugged into both the 5-bin Mailbox with Stapler and the power receptacle. Remove and reconnect the power cord.
Chapter 5 Problem Solving Problems with the Optional 5-bin Mailbox with Stapler (continued) Situation Solution Paper is not going to the correct output bin. ! Verify that the correct output bin is selected in the printer driver. For more information on changing printer driver settings, see the online help. ! The paper does not meet the specifications for the output bin. See page 392 for more information on paper specifications.
Chapter 5 Problem Solving Problems with the Optional 8-bin Mailbox Situation Solution Printer does not recognize the Mailbox. ! Make sure that the 8-bin Mailbox has been configured in the printer driver. See page 62 for more information on accessing the printer driver. ! Make sure that the cable from the 8-bin Mailbox is plugged into the printer C-link connector. If not, turn the printer off, plug the cable into the C-link connector, then turn the printer back on.
Chapter 5 Problem Solving Problems with the Optional 8-bin Mailbox (continued) Situation Solution Paper is not going to the correct output bin. ! Verify that the correct output bin is selected in the printer driver. For more information on changing printer driver settings, see the online help. ! The paper does not meet the specifications for the output bin. See page 392 for more information on paper specifications.
Chapter 5 Problem Solving Problems with the Optional 7-bin Tabletop Mailbox Situation Solution Printer does not recognize the mailbox. ! Make sure that the 7-bin Mailbox has been configured in the printer driver. See page 62 for more information on accessing the printer driver. ! Make sure that the C-link cable is properly connected. See page 292 for cabling configurations. ! Make sure that all bins are properly installed.
Chapter 5 Problem Solving Problems with the Optional 7-bin Tabletop Mailbox (continued) Situation Solution Paper is not going to the correct output bin. ! Verify that the correct output bin is selected in the printer driver. For more information on changing printer driver settings, see the online help. ! The paper does not meet the specifications for the output bin. See page 392 for more information on paper specifications.
Chapter 5 Problem Solving Cabling Configurations Correcting Output Quality Problems 292
Chapter 5 Problem Solving Problems with the Optional Duplex Printing Accessory Situation Solution Printer does not recognize the duplexer. ! Print a configuration page (page 314) to ensure that the duplexer is installed. ! Turn the printer off. Remove and re-install the unit. Turn the printer on. ! Make sure that the duplexer has been configured in the printer driver. Job did not duplex. ! Print a configuration page (page 314) to ensure that the duplexer is installed.
Chapter 5 Problem Solving Problems with the Optional Duplex Printing Accessory (continued) Situation Solution The file you are trying to print may not have the option to print on both sides of the paper turned on. Make sure that the option to print on both sides of the paper is configured in the driver. Type has been specified as labels, transparencies, or envelopes. ! Make sure that the media type can be printed on both sides (see page 118). Cannot print on both sides of custom-size paper.
Chapter 5 Problem Solving Problems with the Optional Envelope Feeder Situation Solution Envelope jams and envelope feeding problems. ! Make sure the envelopes are within the specifications listed on page 406. ! Make sure the envelopes are properly loaded. ! Make sure the envelope weight on the feeder is down. ! Make sure the Optional Envelope Feeder extension is fully pulled out. ! Make sure that the fuser levers are properly set (page 128). Multiple envelopes feed into the printer.
Chapter 5 Problem Solving Problems with the Optional Envelope Feeder (continued) Situation Solution Printer does not recognize the Optional Envelope Feeder. ! Turn the printer off, remove and re-install the Optional Envelope Feeder, then turn the printer back on. ! Make sure the Optional Envelope Feeder has been configured in the printer driver. See page 66 for more information on accessing the printer driver. Printer Hard Disk Situation Solution Printer does not recognize the hard disk.
Chapter 5 Problem Solving Printer Hard Disk (continued) Situation Solution Disk is write protected. DISK IS WRITE PROTECTED Fonts and forms cannot be stored on the disk when the disk is write protected. Use the Windows-based HP LaserJet Resource Manager or the Macintosh-based HP LaserJet Utility to remove the write protection from the disk. Attempted to use a disk-resident font, but the printout substituted a different font.
Chapter 5 Problem Solving PS Troubleshooting Situation Solution A text listing of PS commands prints instead of your PS printing job. The control panel PERSONALITY=AUTO setting may have been confused by a nonstandard PS code. Check the PERSONALITY setting to see if it is set to PS or PCL. If it is set to PCL, set it to PERSONALITY=AUTO. If it is set to AUTO, set it to PS for this print job only. When the job has printed, return the setting to AUTO.
Chapter 5 Problem Solving PS Troubleshooting (continued) Situation Solution A page prints with clipped margins. If the page margins are clipped, you may have to print the page at 300-dpi resolution or install more memory. Also try turning off Resource Saving and I/O Buffering. A page fails to print. Set PRINT PS ERRORS=ON, and then send the job again to print a PS error page. If this does not identify the problem, try turning off Resource Saving and I/O Buffering or installing more memory.
Chapter 5 Problem Solving Computer, Network, or I/O Port Problems Situation Solution Printer Interface problems. Print a configuration page from the printer’s control panel to verify that the interface configurations shown on the printout match those on the host computer. (See page 314 to print a configuration page.) Computer software problem.
Chapter 5 Problem Solving Computer, Network, or I/O Port Problems (continued) Situation Solution Network or shared printer problems. Check for network or shared printer problems by connecting your computer directly to the printer and printing from an application you know works. If you suspect network problems, check with your network administrator or consult the network documentation that came with your printer network cards.
Chapter 5 Problem Solving HP Fast InfraRed Connect Problems Situation Solution FIR port status indicator does not light up. ! Make sure that the printer is in READY mode and that the FIR port you are printing from is IRDA-compliant and within the range of operation described in Printing a Job on page 182. ! Make sure that the HP Fast InfraRed Connect is properly connected to the printer. ! Run the printer Self Test.
Chapter 5 Problem Solving HP Fast InfraRed Connect Problems (continued) Situation Solution Connection cannot be established or seems to take longer than usual. ! Use a device that is IRDA-compliant; look for an IRDA symbol on the device or see the computer’s user guide for IRDA specifications. ! Make sure that the operating system on your computer includes an FIR driver and your application uses a compatible driver. (Note that complex pages take longer to print.
Chapter 5 Problem Solving HP Fast InfraRed Connect Problems (continued) Situation Solution The printer prints only part of a page or document. The connection has been broken during transmission. If you move the portable device during transmission, the connection can be broken. IRDA-compliant devices are designed to recover from temporary connection interruptions. You have up to 40 seconds to re-establish the connection (depending on the por table device being used).
Chapter 5 Problem Solving Macintosh Problem Solving Situation Solution The Macintosh computer is not communicating with the printer. ! Make sure the printer’s control panel displays READY. ! Make sure the correct printer driver is selected in the left half of the Chooser. Then make sure that the desired printer name is selected (highlighted) on the right half of the Chooser. There will be an icon next to the printer name after the driver has been set up and configured with the PPD.
Chapter 5 Problem Solving Macintosh Problem Solving (continued) Situation Solution Auto Setup did not automatically set up the printer. ! Set up the printer manually by selecting Configure. ! Reinstall the printer software (page 74). ! Select an alternate PPD (page 308). ! The PPD might have been renamed. If so, select the renamed PPD (page 308). ! A network queue might be present. The printer driver icon does not appear in the Chooser.
Chapter 5 Problem Solving Macintosh Problem Solving (continued) Situation Solution The print job has incorrect fonts. ! If you are printing an .EPS file, try downloading the fonts contained in the .EPS file to the printer before printing. Use the HP LaserJet Utility (page 80). ! If the document is not printing with New York, Geneva, or Monaco fonts, go into the Page Setup dialog box, and select Options to deselect substituted fonts.
Chapter 5 Problem Solving Selecting an alternate PPD 1 Open the Chooser from the Apple menu. 2 Click the LaserWriter 8 icon. 3 If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located. 4 Click the printer name you want to use in the Select a PostScript Printer box. (Double-clicking will immediately generate the next few steps.) 5 Click Setup... (This button might read Create for first-time setup.) 6 Click Select PPD....
Chapter 5 Problem Solving 8 In the Setup dialog box, click Select, and then click OK to return to the Chooser. Note If you manually select a PPD, an icon might not appear next to the selected printer in the Select a PostScript Printer box. In the Chooser, click Setup, click Printer Info, and then click Update Info to bring up the icon. 9 Close the Chooser. Renaming the Printer If you are going to rename the printer, do this before selecting the printer in the Chooser.
Chapter 5 Problem Solving Communicating with an Optional HP JetDirect EIO Print Server If the printer contains an optional HP JetDirect internal print server, and you cannot communicate with the printer over the network, verify operation of the print server. Check the JetDirect Configuration Page for the message I/O CARD READY. (Follow the steps on page 314 to print a configuration page.) For troubleshooting information, see the HP JetDirect administrator’s guide.
Chapter 5 Problem Solving ! Check the JetDirect Configuration Page for a LOSS OF CARRIER error message. This message also indicates that the card did not link to the network. Note The HP JetDirect 10/100Base-TX print server may require up to 10 seconds to establish a link to the network. If you have a different HP JetDirect print server, see the guide that came with it. Continued on next page.
Chapter 5 Problem Solving If the print server failed to link, verify that all cables are correctly connected. If the print server still fails to link, follow the steps below to reconfigure the print server. 1 Use the EIO menu to manually set the link speed (10 or 100 Mbps) and communication mode (full or half-duplex) so that they match the network. (See the EIO menu on page 460.
Chapter 5 Problem Solving Checking the Printer’s Configuration From the printer’s control panel, you can print pages that give details about the printer and its current configuration. The following information pages are described here: ! Configuration Page ! Menu Map ! PCL or PS Font List ! Paper Path Test For a complete list of the printer’s information pages, see the Information Menu in the printer’s control panel (page 424).
Chapter 5 Problem Solving Configuration Page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to verify installation of optional accessories, such as memory (DIMMs), input and output paper handling devices, and printer languages. Note If an HP JetDirect EIO card is installed, a JetDirect configuration page will print out as well. To print a configuration page: 1 Press M ENU repeatedly until INFORMATION MENU appears.
Chapter 5 Problem Solving 315 1 4 2 5 3 6 7 1 Printer Information lists the serial number, HP JetSend IP addresses, page counts, and other information for the printer. If the variable fuser mode has been set to HIGH1, HIGH2, or HIGH3, the number of pages printed at the high fuser temperature is listed in parentheses after the page count. 2 Event Log lists the number of entries in the log, the maximum number of entries viewable, and the last three entries.
Chapter 5 Problem Solving 3 Installed Personalities and Options lists all printer languages that are installed (such as PCL and PS) and lists options that are installed in each DIMM slot and EIO slot. 4 Memory lists the printer memory, Driver Work Space (DWS), and I/O buffering and resource saving information. 5 Security lists the status of the printer’s control panel lock, control panel password, and disk drive.
Chapter 5 Problem Solving Menu Map To see the current settings for the menus and items available in the control panel, print a control panel menu map: 1 Press M ENU repeatedly until INFORMATION MENU appears. 2 Press I TEM repeatedly until PRINT MENU MAP appears. 3 Press S ELECT to print the menu map. You might want to store the menu map near the printer for reference. The content of the menu map varies, depending on the options currently installed in the printer.
Chapter 5 Problem Solving PCL or PS Font List Use the font lists to see which fonts are currently installed in the printer. (The font lists also show which fonts are resident on an optional hard disk or flash DIMM.) To print a PCL or PS font list: 1 Press M ENU repeatedly until INFORMATION MENU appears. 2 Press I TEM repeatedly until PRINT PCL FONT LIST or PRINT PS FONT LIST appears. 3 Press S ELECT to print the font list. The PS font list shows the PS fonts installed and gives a sample of those fonts.
Chapter 5 Note Problem Solving For step-by-step instructions on using printer commands to select a font with DOS applications, see page 486. ! Font # is the number used to select fonts from the printer’s control panel (not the software application). Do not confuse the font # with the font ID, described below. The number indicates the DIMM slot where the font is stored.
Chapter 5 Problem Solving 320 File Directory Page 1 2 3 1 Disk Information indicates the disk model number, serial number, capacity, available free space, and whether you may write to the disk. 2 File Size column lists the size of each file under the Directory/File Name column. If a directory is listed on the line, then Directory appears in this column and its path is listed in the Directory/File Name column. 3 Directory/File Name lists the name of the file.
Chapter 5 Problem Solving 321 Event Log Page 1 2 6 5 3 4 1 Current Page Count lists the number of printed pages from the printer. 2 Number indicates the order in which the errors occurred. The last error to occur has the highest number. 3 Error lists the internal error code for each error. 4 Page Count indicates the number of printed pages from the printer when the error occurred. Continued on next page.
Chapter 5 Problem Solving 5 Description or Personality indicates whether the error occurred due to a problem within a printer personality or a printer jam. 6 Serial Number shows the serial number of the printer. The second page of the event log is the manufacturing page. This page contains information that may assist HP Customer Care representatives in solving possible printer problems.
Chapter 5 Problem Solving Paper Path Test The paper path test can be used to verify that various paper paths are working properly or to troubleshoot problems with tray configuration. 1 Press M ENU repeatedly until INFORMATION MENU appears. 2 Press I TEM repeatedly until PRINT PAPER PATH TEST appears. 3 Press S ELECT to select the paper path test. 4 Select the input tray, output bin, duplexer (if available), and number of copies using the - VALUE + key and the S ELECT key.
Chapter 6 6 HP Digital Copy HP Digital Copy Overview The HP Digital Copy provides you with basic copy module features. Continued on next page.
Chapter 6 HP Digital Copy HP Digital Copy Installation Installation Checklist This section will help you install and set up the new HP Digital Copy (Model C4230A). For proper installation, please complete each section in order. ! Unpack the HP Digital Copy (steps 1-2) ! Install the HP Digital Copy (step 3) ! Test HP Digital Copy operation (step 4) WARNING! The HP Digital Copy is heavy. Two people should move it.
Chapter 6 HP Digital Copy 326 Step 1.
Chapter 6 HP Digital Copy 327 Step 2.
Chapter 6 HP Digital Copy 328 73 in. (1854 mm) 43 in. (1092 mm) 11 in. (279 mm) 35 in. (889 mm) 14.5 in. (368 mm) 64 in. (1626 mm) 19.5 in. (495 mm) 33 in.
Chapter 6 HP Digital Copy Location requirements for the HP Digital Copy ! A sturdy, level surface for placement of the printer and HP Digital Copy. ! Space allowance (see the graphic on page 328) around the printer and HP Digital Copy. ! A well-ventilated room. ! Relative humidity: 20% to 80%. ! Room temperature: 50° to 91° F (10° to 32.5° C). ! A stable environment with no abrupt temperature or humidity changes. ! No exposure to chemicals or direct sunlight. ! One dedicated 15 amp power outlet.
Chapter 6 HP Digital Copy 330 Installation Specifications Item Specification Dimensions (mm) Width: Depth: Height: 43 in. (1092 mm) 26 in. (660 mm) 22 in. (559 mm) Weight 49 lb.
Chapter 6 HP Digital Copy 331 Item Environmental condition Specification Device status Operating Not Operating Temperature 50° F to 91° F (10° C to 32.
Chapter 6 HP Digital Copy 332 Step 3. Install the HP Digital Copy Install the HP Digital Copy on the Optional HP Digital Copy Stand For detailed instructions on setting up the HP Digital Copy Stand, see the installation guide that came with the stand. 1 Place the HP Digital Copy Stand near the desired location. Note Be sure to leave space for the installation of the accessories. See the graphic on page 328 for dimensions.
Chapter 6 HP Digital Copy WARNING! Use caution when completing the following steps. Once you place the HP Digital Copy on the stand, bumping or moving may cause it to tip. The printer must be moved into position immediately after installation of the HP Digital Copy is complete. 2 With one other person, lift the HP Digital Copy and align it with the screws on the HP Digital Copy Stand. 333 2 3 3 With a flathead screwdriver, screw the HP Digital Copy onto the stand.
Chapter 6 HP Digital Copy 5 Rotate the shipping lock and reinsert it into the HP Digital Copy in the unlocked position (this shipping lock is necessary for future moves). 334 5 6 To install the output bin, hold the bin vertically (as shown) and push down to attach the bin to the metal guides. 7 Pull the output bin down. For longer paper, flip the bin extension out as shown. 6 8 Lift the input tray up to lock it into place. For longer paper, flip the tray extension out as shown.
Chapter 6 HP Digital Copy 335 Install the Printer on the Optional Input Accessory For detailed instructions on installing the printer onto the optional input accessory, see the installation guide that comes with the accessory. 1 1 Roll the Printer onto the Optional HP Digital Copy Stand (gently rock the printer back and forth as you push it onto the stand). rear view 2 When the printer is in place, lock the wheels and rotate the levelers up or down to stabilize the printer.
Chapter 6 HP Digital Copy Install the Optional Output Accessory Note For detailed information on installing the optional output accessory, see the installation guide that came with the accessory. 1 Roll the optional output accessory onto the HP Digital Copy Stand. Note Be sure to properly align the mounting bracket as you roll the optional output accessory onto the HP Digital Copy Stand. 2 After the front two rollers are on the base of the HP Digital Copy Stand, attach the mounting bracket.
Chapter 6 HP Digital Copy mounting bracket Note When locating the stand, be sure to leave enough space to completely extend the optional output accessory away from the printer. (See page 328 for dimensions.
Chapter 6 HP Digital Copy Install the Copy Connect EIO Board CAUTION Make sure that the printer is turned off. Insert the Copy Connect EIO Board that came with the HP Digital Copy into an open EIO slot on the printer. (Use the screws that are in the existing EIO cover to install the Copy Connect EIO Board.) Note If a cover is on the open slot, use a screwdriver to remove the two screws. Remove the cover and install the Copy Connect EIO Board.
Chapter 6 HP Digital Copy 339 Install the Copy Connect Cable 1 Plug the Copy Connect cable into the HP Digital Copy (A). Note The icon on the cable should be facing up. 2 Plug the other end of the Copy Connect cable into the Copy Connect EIO Board (B). (The HP logo facing as shown.) 3 If you have a copy stand, wrap the excess cable as shown in the graphic on the next page (C). A B Continued on next page.
Chapter 6 HP Digital Copy 340 A B C View with HP Digital Copy Stand (shown with optional accessories) HP Digital Copy Installation
Chapter 6 HP Digital Copy 341 Install the Y Power Cord 1 CAUTION Turn off the printer and make sure the HP Digital Copy power switch is in the off position before you install the Y power cord. 2 main long short 3 1 Plug the main end of the Y power cord into the HP Digital Copy. 2 Unplug the power cord from the printer. Plug the power cord into the short end of the Y power cord. 3 Plug the long end of the Y power cord into the printer.
Chapter 6 HP Digital Copy 342 1 Install the Control Panel Overlay 1 Choose the control panel overlay printed with your language. 2 Press the overlay in place on the HP Digital Copy control panel until it clicks. 2 3 To remove the control panel overlay, insert a screwdriver into the slot on the left side of the overlay. Note The language that appears on the HP Digital Copy display is customized through the language selected on the printer.
Chapter 6 HP Digital Copy 343 Step 4. Test HP Digital Copy Operation 1 Turn on the printer. When READY displays, turn on the HP Digital Copy. 2 The HP Digital Copy displays the HP logo followed by icons that illustrate the different initialization phases. Performing self tests Attempting to make copy connection Downloading copy resources Initializing copy module 3 The HP Digital Copy displays READY TO COPY when it has finished initialization.
Chapter 6 HP Digital Copy 4 Load the original document face down into the automatic document feeder or place it on the flatbed of the HP Digital Copy (see pages 364 and 366), and select the desired number of copies. A green LED lights up on the automatic document feeder cover to show that you have properly inserted the documents into the feeder. 5 Press the S TAR T button on the display panel to start copying.
Chapter 6 HP Digital Copy Troubleshoot the HP Digital Copy Note For detailed information on troubleshooting, see HP Digital Copy Problem Solving on page 377. Problem Recommended Action No power Check that all power cords are connected correctly. Failed initialization or No copy Check that the printer is turned on. Check that the Copy Connect EIO Board is installed correctly. Check that the Copy Connect EIO cable is connected correctly.
Chapter 6 HP Digital Copy HP Digital Copy Operating Instructions This section shows you how to use the HP Digital Copy and many of its advanced features.
Chapter 6 HP Digital Copy 347 HP Digital Copy Control Panel Control Panel Layout and Display Settings Device Status Message Number of Copies Context-sensitive Reset Help Start Paper Reduce/ Enlarge 1 Numerical Keypad 2-sided/N-up Output/Staple Copy Quality More Features HP Digital Copy Operating Instructions Stop
Chapter 6 HP Digital Copy Status Bar The Status Bar displays the current: ! device status message ! number of copies selected ! context-sensitive help button device status message The READY TO COPY, COPYING, or ACCEPTING COPY JOBS message is displayed. ACCEPTING COPY JOBS indicates that the printer is busy. You can configure the next copy job when the printer is busy. number of copies selected The current number of copies selected for the copy job is displayed. This setting defaults to 1.
Chapter 6 HP Digital Copy Menu Tabs Menu Tabs allow access to any of the HP Digital Copy settings. Each tab shows related job settings. Select OK or Exit to make changes as you move from tab to tab. Press OK to exit the menu tabs and start a copy job. Press Exit to return to the default display tab. You can also select Start to begin a copy job before exiting the menu tabs.
Chapter 6 HP Digital Copy Menu Tabs (continued) paper tab Allows you to choose output paper for the copy job based on size, tray, or type. ! Size - Shows the current size selected. When a selection is made, the Tray list will update automatically. ! Tray - Shows the current tray selected. If the selected paper size is currently installed in multiple trays, the Tray selection text will highlight AUTOMATIC. This indicates that the printer will make the tray selection based on its auto-selection criteria.
Chapter 6 HP Digital Copy Menu Tabs (continued) reduce/enlarge tab Allows you to enlarge or shrink the size of the document. Allows you to choose the paper size for your original document and specify a different size for the copy. For example, copying from A4 to letter. You may also specify the output paper size and then choose a scaling percent to reduce or enlarge a region of the source document. You may choose to copy a full-bleed page onto the printable region of the output paper.
Chapter 6 HP Digital Copy 352 Menu Tabs (continued) reduce/enlarge tab (continued) ! Custom Media Reduction - This setting allows you to switch between the standard/enlargement settings and the custom mode. This allows you to choose your original and copy document sizes independently. When the Custom Media Reduction box is checked, you can select a paper size under the Original list for your original document and then select the paper size in the Copy list for the size you want to copy.
Chapter 6 HP Digital Copy Menu Tabs (continued) reduce/enlarge tab (continued) ! Shrink Page to Printable Region - This setting allows you to adjust the page scaling percent. This allows you to copy a full-bleed page onto the printable region of the currently selected output paper size. There are limits to how far out to the edge of the page the printer can print.
Chapter 6 HP Digital Copy Menu Tabs (continued) 2-sided/N-up tab This tab has four controls for setting up the options and a preview image that graphically illustrates the current settings. ! 2-sided Copying - Shows the currently selected 2-sided mode. Choose the two-sided mode you need. The preview image will update to display your choice. ! Flip Pages Up - This setting is active if the you choose to copy onto both sides of the output paper.
Chapter 6 HP Digital Copy Menu Tabs (continued) output/staple tab You can configure the output and stapling options using the two main controls on this tab. ! Output Bin - Shows the currently selected output bin. Choose which bin the copy job will be delivered to. If the output bin is set to the stapling bin and a stapling option is selected, then changing the output bin to another location will turn off the stapling option. ! Stapling - Allows you to choose stapling options.
Chapter 6 HP Digital Copy Menu Tabs (continued) book copy tab Allows you to make a copy of an open book with a single page of output for each page of the book. Align the spine of the book with the book markings on the flatbed paper guides. ! Follow the prompts provided on the control panel when using this mode. ! You can copy multiple pages from a book and bind them together as one job. See the job binding tab description for more information.
Chapter 6 HP Digital Copy Menu Tabs (continued) about tab Used to find available help topics. Displays: ! system version information ! current page counts for the flatbed and automatic document feeder ! number of pages until the next required service Context-sensitive Help Press the to enter the HP Digital Copy help system. Follow the prompts provided in the help system to find quick descriptions of HP Digital Copy features and functions.
Chapter 6 HP Digital Copy Default Configurations If the HP Digital Copy is idle and unattended for one minute, the HP Digital Copy settings will return to the default configuration. Press the Reset key on the control panel to return all of the HP Digital Copy settings to the default configuration. The setting changes that you make will remain for one minute before they reset to a default setting.
Chapter 6 HP Digital Copy 359 Button/LED Functions Paper Sensor LED RESET START Keys 0-9 STOP Start Button LED Continued on next page.
Chapter 6 HP Digital Copy 360 Name of the button and LED Function Button 0-9 Use to enter the number of copies you desire. May also be used periodically to enter a numerical value. RESET Resets all of the copier settings to the default values. START Begins a copy job or continues a copy job that has been interrupted because of an error. STOP Stops a copy job. C Clears the number of copies setting. (Does not clear the other copy module settings.
Chapter 6 HP Digital Copy 361 Start Button LED LED\State On Flashing Slow Flashing Fast Green The copy module is ready to make copies. The copy module is in Power Save mode. The copy module is making copies. Amber The copy module has a critical error. Turn the printer and copy module off, and then turn the printer and copy module on. The copy module has an error and requires attention. The copy module has an error that requires attention from your service provider.
Chapter 6 HP Digital Copy 362 HP Digital Copy Settings Feature Description Default Number of copies 1 to 999 1 Paper Source Select Selection of paper tray Auto-select (any tray) Selection by paper size Letter/A4 Plain Collation Collated Collated Grouped (uncollated) Stapled Select output bin Reduce/Enlarge 25% to 200% in 1% increments 100% Support standard presets, such as Legal to Letter.
Chapter 6 HP Digital Copy 363 Feature Description Default Duplex 1-1, 1-2, 2-1, 2-2 1-1 If the printer does not have a duplexer installed, then 1-2 and 2-2 are not available. N-up 1-up, 2-up, 4-up 1-up 2-up documents will be rotated. Book copy Copies an open book with a single page of output for each page of the book.
Chapter 6 HP Digital Copy 364 Loading documents into the Automatic Document Feeder 1 1 Pull up on the automatic document feeder input tray (A) and place the bar (B) in operating position. 2 Square up and insert paper face down into the input tray. Only load paper up to the line indicator on the paper guide. B 2 Note The system will exit Power Save when you place the document into the automatic document feeder. The LED will light up when paper is loaded correctly. Remove paper clips and staples.
Chapter 6 HP Digital Copy 4 Set the guides so that there is a little amount of clearance between the side edges and the guides. Adjust the guides to the document size. Note Squeeze the guide lever to free the guides. Load documents so that the thickness is less than 0.32 inches (8 mm). Set the guides so that they touch the document sides. 5 After a document is copied, remove the original from the HP Digital Copy and the copy from the printer output bin.
Chapter 6 HP Digital Copy 366 Loading documents onto the Flatbed 1 1 Open the document cover. 2 Place the document face down and align the top left with the reference mark. Slowly close the document cover and press S TAR T .
Chapter 6 HP Digital Copy 367 Loading documents larger than the Document Board 1 1 Open the document cover about 80°. Remove the cover by unscrewing the thumb screw (bottom arrow) and then sliding the cover in the direction of the top arrow. 2 Place the document face down on the document bed and press S TAR T . When the job is complete, remove the document. Reattach the document cover and close.
Chapter 6 HP Digital Copy 368 Reading a page from a thick book 1 1 Open the document cover. 2 Place the book face down on the document bed and press S TAR T . Note Do not move the book during job operation. For advanced book copy features, see page 356.
Chapter 6 HP Digital Copy Foreign Interface Harness 1 This feature allows the user to monitor, via a job accounting device, the number of copies sent through the HP Digital Copy module. Note The number of printed pages from the printer will not be counted using the Foreign Interface Harness. Only the number of copied pages from the HP Digital Copy module will be counted.
Chapter 6 HP Digital Copy Paper Specifications Supported Sizes ! Ledger - 11 x 17 in. (279 x 432 mm) ! Executive - 7.3 x 10.5 in. (191 x 267 mm) ! Letter - 8.5 x 11 in. (216 x 279 mm) ! Legal - 8.5 x 14 in. (216 x 356 mm) ! A3 - 11.7 x 16.5 in. (297 x 419 mm) ! A4 - 8.3 x 11.7 in. (210 x 297 mm) ! A5 - 5.8 x 8.2 in. (148 x 210 mm) ! B4 (JIS) - 10.1 x 14.3 in. (257 x 364 mm) ! B5 (JIS) - 7 x 9.9 in. (176 x 250 mm) Note The automatic document feeder holds up to 50 sheets of paper.
Chapter 6 HP Digital Copy Document Quality Do not load the following into the Automatic Document Feeder ! Carbonless paper ! Carbonless forms ! Paper with clips or staples ! Paper that has been clipped or stapled ! Paper with wet ink ! Labels Precautions The following documents might be hard to feed through the automatic document feeder. If the document slips in the automatic document feeder (Jam Error) or a double feed occurs often, use the HP Digital Copy flatbed.
Chapter 6 HP Digital Copy ! Paper with folds or tears ! Tracing paper ! Coated paper ! Carbon paper ! Paper smaller than 6 x 4 in.
Chapter 6 HP Digital Copy 373 HP Digital Copy Maintenance Clean the Document Cover, the Document Holder, and the Flatbed Glass Use a dry cloth or a cloth with a neutral cleanser or isopropyl alcohol to remove dirt from the document cover, document holder, and flatbed glass. CAUTION Do not use organic solvents such as a thinner. Make sure that no liquid enters the scanner from the edges of the flatbed glass.
Chapter 6 HP Digital Copy 374 Cleaning the Automatic Document Feeder Feed Roller Exit Roller Pick Roller Pad Paper Guide Idler Roller Automatic Document Feeder Glass Continued on next page.
Chapter 6 HP Digital Copy Pad Use a cloth with isopropyl alcohol to wipe the pad in a downward direction. Be careful not to hook the springs when wiping. A dirty pad can cause double feeds. Automatic Document Feeder Glass Wipe the glass lightly with a cloth and isopropyl alcohol to remove any paper dust or toner. Dirty glass can cause vertical streaking when using the automatic document feeder. Pick Roller Use a cloth with isopropyl alcohol to wipe the roller in a horizontal direction.
Chapter 6 HP Digital Copy Pad and Roller Maintenance Cleaning of the pad and rollers is recommended every 6,000 pages. Every 60,000 pages the pad and pick roller need to be replaced. Print a configuration page for page count information since the last maintenance. To print a configuration page, turn the printer on and be sure READY is displayed. Press M ENU until INFORMATION MENU displays. Press I TEM until PRINT CONFIGURATION displays. Press S ELECT to print the configuration pages.
Chapter 6 HP Digital Copy HP Digital Copy Problem Solving This section shows status messages that display on the HP Digital Copy control panel when there is a problem with the HP Digital Copy. There are two different types of errors made by the HP Digital Copy: ! Temporary Error ! Equipment Error For printer error messages and problem solving information, see the printer user guide. All error conditions will fill up the entire HP Digital Copy control panel display.
Chapter 6 HP Digital Copy Temporary Error A Temporary Error displays when problems with the paper path occur. The control panel will display the specific error and graphically illustrate the actions needed to correct the error. Automatic Document Feeder Error Message Description ADF PAPER JAM A page has jammed inside of the automatic document feeder and must be cleared for copying to continue. ADF COVER IS OPEN The automatic document feeder cover is open and must be closed for copying to continue.
Chapter 6 HP Digital Copy 379 Equipment Error To correct an equipment error, turn the printer and HP Digital Copy off and then turn the printer and HP Digital Copy on. If the error message persists, then call your service provider. Error Message Description Device Error: Backside RAM Buffer Failure An error occurred while accessing the backside RAM buffer. This error might require service to correct. Device Error: Motor Fuse Failure The motor has a blown fuse.
Chapter 7 7 Service and Support Service and Support Overview ! Hewlett-Packard limited warranty statement ! Limited Warranty for Toner Cartridge Life ! HP Software License Terms Overview 380
Chapter 7 Service and Support 381 Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF WARRANTY HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN, 8150 MFP 1 year, on-site 1. HP warrants HP hardware, accessories, and supplies against defects in materials and workmanship for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
Chapter 7 Service and Support 5. The warranty period begins on the date of the delivery or on the date of installation if installed by HP. If customer schedules or delays HP installation more than 30 days after delivery, warranty begins on the 31st day from delivery. 6.
Chapter 7 Service and Support 10.FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND; THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
Chapter 7 Service and Support Service During and After the Warranty Period ! If printer hardware fails during the warranty period, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.) ! If printer hardware fails after the warranty period, and you have an HP Maintenance Agreement or HP SupportPack, request service as specified in the agreement.
Chapter 7 Service and Support Limited Warranty for Toner Cartridge Life Note The warranty below applies to the toner cartridge that came with this printer. This warranty supersedes all previous warranties (7/16/96). This HP Toner Cartridge is warranted to be free from defects in materials and workmanship for cartridge life until the HP toner is depleted. Your HP toner is depleted when your printer indicates a toner low message.
Chapter 7 Service and Support HP Software License Terms ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU MAY RETURN THE SOFTWARE FOR A FULL REFUND. IF THE SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
Chapter 7 Service and Support Copies and Adaptations You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software. You must reproduce all copyright notices in the original Software on all copies or adaptations. You may not copy the Software onto any public network. No Disassembly or Decryption You may not disassemble or decompile the Software unless HP’s prior written consent is obtained.
Chapter 7 Service and Support Termination HP may terminate your license upon notice for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the Software, together with all copies, adaptations, and merged portions in any form. Export Requirements You may not export or reexport the Software or any copy or adaptation in violation of any applicable laws or regulations. U.S.
Appendix A Specifications A Specifications Overview This appendix includes: ! Paper Specifications ! Printer Specifications Overview 389
Appendix A Specifications Paper Specifications For HP Digital Copy paper specifications, see page 370. HP LaserJet printers produce excellent print quality. This printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, and custom-size paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality.
Appendix A Specifications Note For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality. It is possible for paper to meet all of the guidelines in this manual and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control.
Appendix A Specifications 392 Supported Sizes of Paper for Input and Output Note For more information on an optional HP output device, see the user guide that came with the device. Tray or Bin Capacity Paper Weight Tray 1 (multipurpose) up to 100 sheets ! Paper sizes: Letter, ISO A4, Executive, ISO A5, Legal, 11 x 17, ISO A3, JIS B5, JIS B4, JPostD, 8K, 16K, JIS EXEC 16 to 53 lb Bond (60 to 199 g/m 2 ) ! Custom sizes: Minimum: 3.9 x 7.5 in. (98 x 191 mm) Maximum: 11.7 x 17.7 in.
Appendix A Specifications 393 Tray or Bin Capacity Paper Weight Tray 2 and Optional 2 x 500-sheet Input Tray (Tray 4) up to 500 sheets Paper sizes: Letter, ISO A4, Legal, JIS B4 16 to 28 lb (60 to 105 g/m 2 ) Tray 3 and Optional 2 x 500-sheet Input Tray (Tray 5) up to 500 sheets Paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17 16 to 28 lb (60 to 105 g/m 2 ) Optional 2000-sheet Input Tray (Tray 4) up to 2000 sheets Paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17 16 to
Appendix A Specifications 394 Tray or Bin Capacity Paper Weight Optional Custom Paper Trays (Trays 3 or 5) up to 500 sheets ! Typical paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17, 8K, 16K, JIS EXEC, Executive 16 to 28 lb (60 to 105 g/m 2 ) Standard Output Bin (face-down) up to 500 sheets Paper sizes: Letter, ISO A4, ISO A5, Executive, Legal, 11 x 17, ISO A3, JIS B5, JIS B4, 8K, 16K, custom-size paper Face-up Bin up to 100 sheets Paper sizes: Letter, ISO A4, ISO A5, Executive, L
Appendix A Specifications 395 Tray or Bin Capacity Paper Weight 5-bin Mailbox with Stapler and 8-bin Mailbox up to 250 sheets per bin Paper sizes: Letter, ISO A4, Legal Standard Output Bin (Face-down Bin): 16 to 28 lb (60 to 105 g/m 2 ) 7-bin Tabletop Mailbox up to 120 sheets per bin Note: JIS B4, Executive, 11 x 17, ISO A3, envelopes, transparencies, and labels are only supported in the Face-up Bin. The staple bin only supports A4 and Letter paper sizes.
Appendix A Specifications Tray or Bin Capacity Duplexer Paper Specifications 396 Paper Weight Paper sizes: Letter, Legal, 11 x 17, Executive, ISO A3, ISO A4, ISO A5, JIS B4, JIS B5, 8K, 16K, JIS Exec 16 to 28 lb (60 to 105 g/m 2 )
Appendix A Specifications 397 Supported Types of Paper The printer allows the selection of the following types of paper through the control panel: (See the recommended paper specifications starting on page 390.) ! plain ! preprinted ! letterhead ! transparency a (see page 405) ! prepunched ! labels a (see page 403) ! bond ! recycled ! color ! card stock a (see page 410) ! rough ! user-defined (5 types) a. Only supported in Tray 1.
Appendix A Specifications 398 Guidelines for Using Paper For best results, use conventional 20 lb (75 g/m 2 ) paper. Make sure the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper. Some paper causes print quality problems, jamming, or damage to the printer.
Appendix A Specifications 399 Symptom Problem with Paper Solution Excessive curl. Too moist, wrong grain direction or short-grain construction. Use the Face-up Bin. Jamming, damage to printer. Cutouts or perforations. Do not use paper with cutouts or perforations. Problems with feeding. Ragged edges. Use good quality paper. Problems with feeding. Note Use long-grain paper.
Appendix A Specifications 400 Paper Weight Equivalence Table Use this table to determine approximate equivalent points in weight specifications other than U.S. bond weight. For example, to determine the equivalent of 20 lb U.S. bond weight paper in U.S. cover weight, locate the bond weight (in row 3, second column) and scan across the row to the cover weight (in the fourth column). The equivalent is 28 lb. Shaded areas indicate a standard weight for that grade. U.S. Post Card a thickness (mm) U.S.
Appendix A Specifications U.S. Post Card a thickness (mm) 401 U.S. Bond Weight (lb) U.S. Text/ Book Weight (lb) U.S. Cover Weight (lb) U.S. Bristol Weight (lb) U.S. Index Weight (lb) U.S. Tag Weight (lb) Europe Metric Weight (g/m 2 ) Japan Metric Weight (g/m 2 ) 24 60 33 41 50 55 90 90 27 68 37 45 55 61 100 100 28 70 39 49 58 65 105 105 32 80 44 55 67 74 120 120 34 86 47 58 71 79 128 128 36 90 50 62 75 83 135 135 .
Appendix A Specifications U.S. Post Card a thickness (mm) 402 U.S. Bond Weight (lb) U.S. Text/ Book Weight (lb) U.S. Cover Weight (lb) U.S. Bristol Weight (lb) U.S. Index Weight (lb) U.S. Tag Weight (lb) Europe Metric Weight (g/m 2 ) Japan Metric Weight (g/m 2 ) 53 134 74 90 110 122 199 199 a. U.S. Post Card measurements are approximate. Use for reference only.
Appendix A Specifications Labels Note For best results, use only Tray 1 and the Face-up Bin. CAUTION To avoid damaging the printer, use only labels recommended for use in laser printers. Never print on the same sheet of labels more than once. Do not print on both sides of labels, transparencies, envelopes, custom paper, or paper heavier than 28 lb (105 g/m 2 ). Damage to the printer and paper jamming might result.
Appendix A Specifications Label Construction When selecting labels, consider the quality of each component: ! Adhesives: The adhesive material should be stable at 392° F (200° C), the printer’s maximum fusing temperature. ! Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets with spaces between the labels, causing serious jams. ! Curl: Prior to printing, labels must lie flat with no more than 0.5 inch (13 mm) of curl in any direction.
Appendix A Specifications Transparencies Note For best results, use only Tray 1 and the Face-up Bin. CAUTION Transparencies used in the printer must be able to withstand 392° F (200° C), the printer’s maximum fusing temperature. To avoid damaging the printer, use only transparencies recommended for use in laser printers. Do not print on both sides of labels, transparencies, envelopes, custom paper, or paper heavier than 28 lb (105 g/m 2 ). Damage to the printer and paper jamming might result.
Appendix A Specifications Envelopes Note For best results, use only Tray 1 or the envelope feeder and the Face-up Bin. Envelope Construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: ! Weight: See page 395 for supported envelope weight.
Appendix A Specifications If you do not have an optional envelope feeder, print envelopes from Tray 1, see page 130. To print envelopes with the optional envelope feeder, see page 123. If envelopes wrinkle, see page 260. Envelopes with Double-Side-Seams Double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style may be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below.
Appendix A Specifications 408 Envelopes with Adhesive Strips or Flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or jams. Envelope Margins The following table gives typical address margins for a Commercial #10 or DL envelope. Type of Address Top Margin Left Margin Return Address 0.5 in. (15 mm) 0.6 in.
Appendix A Specifications Envelope Storage Proper storage of envelopes helps contribute to good print quality. Envelopes should be stored flat. If air is trapped in an envelope, creating an air bubble, then the envelope may wrinkle during printing.
Appendix A Specifications Card Stock and Heavy Paper Note For best results, use the Face-up Bin. Many types of card stock, including postcards, can be printed from Tray 1. Some card stock performs better than others because its construction is better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 53 lb (199 g/m 2 ) in Tray 1 or 28 lb (105 g/m 2 ) in other trays.
Appendix A Specifications Card Stock Construction ! Smoothness: 36-53 lb (135-199 g/m 2 ) card stock should have a smoothness rating of 100-180 Sheffield. 16-36 lb (60-135 g/m 2 ) card stock should have a smoothness rating of 100-250 Sheffield. ! Construction: Card stock should lie flat with less than 0.2 inch (5 mm) of curl. ! Condition: Make sure card stock is not wrinkled, nicked, or otherwise damaged. ! Sizes: See page 392.
Appendix A Specifications 412 Printer Specifications Physical Dimensions Continued on next page. Printer Specifications 11.5 in. (292 mm) 35 in. (889 mm) 14.5 in. (368 mm) 46.75 in.
Appendix A Specifications 13.75 in. (350 mm) Printer Specifications 11.5 in. (292 mm) 29.5 in. (749 mm) Continued on next page.
Appendix A Specifications 414 66.25 in. (1683 mm) 35 in. (889 mm) 14.5 in. (368 mm) 19.5 in. (485 mm) 48.4 in. (1229 mm) 33 in. (838 mm) Continued on next page.
Appendix A Specifications 415 73 in. (1854 mm) 43 in. (1092 mm) 11 in. (279 mm) 35 in. (889 mm) 14.5 in. (368 mm) 64 in. (1626 mm) 19.5 in. (495 mm) 33 in. (838 mm) Continued on next page.
Appendix A Specifications Printer Weight (without toner cartridge) ! HP LaserJet 8150 and 8150 N printers: 112 lbs (51 kg) ! HP LaserJet 8150 DN printer: 120 lbs (54 kg) ! HP LaserJet 8150 HN printer: 249 lbs (113 kg) ! HP LaserJet 8150 MFP printer: 300 lbs (136 kg) Printer Specifications 416
Appendix A Specifications 417 Environmental Specifications Printer State Power Consumption (average, in watts, base unit) Power Consumption (average, in watts, fully configured unit) Printing (100-127V units) (220-240V units) 645 Watts 655 Watts 685 Watts 685 Watts Standby (100-127V units) (220-240V units) 145 Watts 145 Watts 160 Watts 165 Watts PowerSave 1 (default activation time 30 minutes) 31 Watts 35 Watts 56 Watts (100-127V units) 61 Watts (220-240V units) PowerSave 2 (default activatio
Appendix A Specifications Printer State Off 418 Power Consumption (average, in watts, base unit) Power Consumption (average, in watts, fully configured unit) 0 Watts (100-127V units) 0.1 Watts (220-240V units) 0.5 Watts (100-127V units) 0.9 Watts (220-240V units) Minimum Recommended Circuit Capacity 100-127 Volt 15.0 amps 220-240 Volt 6.
Appendix A Specifications 419 Operating (Printing) a Sound Power Level 6.9 Bel 5.2 Bel inaudible Sound Pressure Level, 53 dB 36 dB inaudible 59 dB 41 dB inaudible L pAm (Bystander Position) Sound Pressure Level, L pAm (Operator Position) a. Print speed is 32 ppm Operating temperature 50-91° F (10-32.5° C) Relative Humidity 20-80% Speed, in pages per minute (ppm) 32 ppm Expandable Memory Up to 160 MB total, using optional accessory memory DIMMs.
Appendix B Control Panel Menus B Control Panel Menus Overview You can perform most routine printing tasks from the computer through the printer driver or software application. This is the most convenient way to control the printer and will override the printer’s control panel settings. See the help files associated with the software, or for more information on accessing the printer driver, see page 62. You can also control the printer by changing settings in the printer’s control panel.
Appendix B Control Panel Menus You can print a menu map from the control panel that shows the current printer configuration (page 317). This appendix lists all the items and possible values for the printer. (Default values are listed in the “Item” column.) Additional menu items can appear in the control panel, depending on the options currently installed in the printer. Note For more information on an optional HP output device, see the user guide that came with the device.
Appendix B Control Panel Menus ! I/O Menu ! EIO Menu ! Resets Menu Overview 422
Appendix B Control Panel Menus Private/Stored Jobs Menu This menu provides a list of the private, stored, quick copy, and proof and hold jobs on the printer’s hard disk or RAM memory. The user can print or delete these jobs from the control panel. See Job Retention on page 166 for more information. Note Item If there are no private, stored, quick copy, or proof and hold jobs on the printer’s hard disk or RAM memory, this menu is not displayed on the control panel.
Appendix B Control Panel Menus Information Menu This menu contains printer information pages that give details about the printer and its configuration. To print an information page, scroll to the desired page and press S ELECT . . Item Explanation PRINT MENU MAP The menu map shows the layout and current settings of the control panel menu items. For more information, see page 317. PRINT CONFIGURATION The configuration page shows the printer’s current configuration.
Appendix B Control Panel Menus Item Explanation PRINT FILE DIRECTORY This item appears only when a mass storage device (such as an optional flash DIMM or hard disk) containing a recognized file system is installed in the printer. The file directory shows information for all installed mass storage devices. For more information, see page 320. PRINT EVENT LOG The event log lists printer events or errors.
Appendix B Control Panel Menus Item Explanation PRINT PAPER PATH TEST The paper path test can be used to verify that various paper paths are working properly or to troubleshoot problems with tray configuration. Choose the input tray, output bin, duplexer (if available), and number of copies. Note If a stapler is installed and is a valid destination, pressing C ANCEL J OB to cancel the paper path test may not work as expected. In this case, press G O.
Appendix B Control Panel Menus 427 Paper Handling Menu When paper handling settings are correctly configured through the control panel, you can print by choosing the type and size of paper from the printer driver or software application. For more information, see page 157. Some items in this menu (such as duplex and manual feed) can be accessed from a software application or from the printer driver (if the appropriate driver is installed).
Appendix B Control Panel Menus 428 Item Values Explanation ENV FEEDER TYPE=PLAIN For supported paper types, see page 397. This item appears only when the optional envelope feeder is installed. Set the value to correspond with the envelope type currently loaded in the envelope feeder. TRAY 1 MODE=FIRST FIRST CASSETTE Determine how the printer will use Tray 1. FIRST: If paper is loaded in Tray 1, the printer will pull paper from that tray first.
Appendix B Control Panel Menus 429 Item Values Explanation TRAY 2 TYPE=PLAIN For supported paper types, see page 397. Set the value to correspond with the paper type currently loaded in Tray 2. TRAY 3 TYPE=PLAIN For supported paper types, see page 397. Set the value to correspond with the paper type currently loaded in Tray 3. TRAY 4 TYPE=PLAIN For supported paper types, see page 397. This item appears only when a fourth paper tray is installed.
Appendix B Control Panel Menus 430 Item Values Explanation MANUAL FEED=OFF OFF ON Feed the paper manually from Tray 1, rather than automatically from a tray. When MANUAL FEED=ON and Tray 1 is empty, the printer goes offline when it receives a print job and displays MANUALLY FEED [PAPER SIZE]. For more information, see page 156. DUPLEX=OFF OFF ON This item appears only when an optional duplexer is installed.
Appendix B Control Panel Menus 431 Item Values Explanation OVERRIDE A4/LETTER=NO NO YES Choose YES to print on letter size paper when an A4 job is sent, but no A4 size paper is loaded in the printer (or to print on A4 size paper when a letter job is sent, but no letter paper is loaded in the printer). CONFIGURE FUSER MODE MENU=NO NO YES Configure the fuser mode associated with each paper type. (This is only necessary if you are experiencing problems printing on certain paper types.
Appendix B Control Panel Menus 432 Item Values Explanation CONFIGURE EDGE TO EDGE=NO NO YES Configure the margin alignment for the tray you wish to print an edge-to-edge print job from. NO: The edge-to-edge configuration menu items are not accessible. YES: Additional edge-to-edge configuration menu items appear. PRINT TEST PAGE ALL TRAY=ALL 1 2 3 4 This item appears only when an external input paper handling device is installed.
Appendix B Control Panel Menus 433 Item Values Explanation [TYPE]=NORMAL NORMAL LOW HIGH1 HIGH2 HIGH3 This item appears only when CONFIGURE FUSER MODE MENU=YES. The printer speeds are for Letter or A4. NORMAL: Normal temperature, prints at 32 ppm. LOW: Low temperature, prints at 32 ppm. HIGH1: Raises the temperature, prints at 32 ppm. HIGH2: Raises the temperature, prints at 24 ppm. HIGH3: Raises the temperature, prints at 16 ppm. Most paper types are set to NORMAL by default.
Appendix B Control Panel Menus Item Values 434 Explanation For a complete list of supported paper types, see page 397. CAUTION If you change the fuser mode to HIGH1, HIGH2, or HIGH3, be sure to change it back to the default when you are done printing. Setting a paper type to HIGH1, HIGH2, or HIGH3 might shor ten the life of some consumables, such as the fuser, and might cause other failures or jams.
Appendix B Control Panel Menus Print Quality Menu Some items in this menu can be accessed from a software application or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings. For more information, see page 146. Item Values Explanation RESOLUTION =FASTRES 1200 300 Select the resolution from the following values: 600 300: Produces draft print quality at the printer’s maximum FASTRES 1200 speed (32 ppm).
Appendix B Control Panel Menus Item Values Explanation RET=MEDIUM OFF LIGHT MEDIUM DARK Use the printer’s Resolution Enhancement technology (REt) setting to produce print with smooth angles, curves, and edges. All print resolutions, including FastRes 1200, benefit from REt. Note It is best to change the REt setting from the printer driver or software application. (Driver and software settings override control panel settings.
Appendix B Control Panel Menus Item Values Explanation ECONOMODE= OFF OFF ON Turn EconoMode on (to save toner) or off (for high quality). EconoMode creates draft-quality printing by reducing the amount of toner on the printed page by up to 50%. CAUTION HP does not recommend full-time use of EconoMode. (If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the toner cartridge.
Appendix B Control Panel Menus Item Values Explanation CREATE CLEANING PAGE No value to select. Press S ELECT to print a cleaning page (for cleaning excess toner from the paper path). PROCESS CLEANING PAGE No value to select. In order for the cleaning page to work properly, print the page on copier grade paper (not bond or rough paper). Follow the instructions on the cleaning page. Print Quality Menu This item appears only after a cleaning page has been generated (as described above).
Appendix B Control Panel Menus 439 Printing Menu Some items in this menu can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings. For more information, see page 146. Item Values Explanation COPIES=1 1 to 999 Set the default number of copies by selecting any number from 1 to 999.
Appendix B Control Panel Menus 440 Item Values Explanation PAPER=LETTER (110V printers) or PAPER=A4 (220V printers) For supported paper sizes, see page 392. Set the default image size for paper and envelopes. (The item name will change from paper to envelope as you scroll through the available sizes.) and ENVELOPE=COM10 (110V printers) or ENVELOPE=DL (220V printers) CONFIGURE NO CUSTOM PAPER=NO YES NO: The custom paper menu items are not accessible.
Appendix B Control Panel Menus 441 Item Values Explanation UNIT OF MEASURE=INCHES (110V printers) or MILLIMETERS (220V printers) INCHES MILLIMETERS This item appears only when CONFIGURE CUSTOM PAPER=YES. Select the unit of measurement for the custom paper size. X DIMENSION= 11.7 INCHES (110V printers) or 297 MILLIMETERS (220V printers) For supported paper sizes, see page 392. This item appears only when CONFIGURE CUSTOM PAPER=YES. Select the dimension to be fed into the printer (short edge).
Appendix B Control Panel Menus 442 Item Values Explanation FORM=60 LINES (110V printers) or 64 LINES (220V printers) 5 to 128 Sets vertical spacing from 5 to 128 lines for default paper size. Press - VALUE + once to change the setting by increments of 1, or hold down - VALUE + to scroll by increments of 10. ORIENTATION= PORTRAIT PORTRAIT LANDSCAPE Determine the default orientation of print on the page. Note It is best to set the page orientation from the printer driver or software application.
Appendix B Control Panel Menus 443 Item Values Explanation PCL FONT PITCH=10.00 0.44 to 99.99 This item might not appear, depending on the font selected. Press - VALUE + once to change setting by increments of .01 for pitch, or hold down VALUE + to scroll by increments of 1. PCL FONT POINT SIZE=12.00 4.00 to 999.75 This item might not appear, depending on the font selected. Press - VALUE + once to change setting by increments of .
Appendix B Control Panel Menus 444 Item Values Explanation WIDE A4=NO NO YES The Wide A4 setting changes the number of characters that can be printed on a single line of A4 paper. NO: Up to 78 10-pitch characters can be printed on one line. YES: Up to 80 10-pitch characters can be printed on one line. APPEND CR TO LF=NO NO YES Select YES to append a carriage return to each line feed encountered in backward-compatible PCL jobs (pure text, no job control).
Appendix B Control Panel Menus 445 Configuration Menu Items in this menu affect the printer’s behavior. Configure the printer according to your printing needs. Item Values POWERSAVE TIME= 15 MINUTES 30 MINUTES 30 MINUTES 1 HOUR 2 HOURS 3 HOURS Explanation The printer enters PowerSave after it has been idle for a specified amount of time. The PowerSave feature does the following: ! Minimizes the amount of power consumed by the printer when it is idle.
Appendix B Control Panel Menus 446 Item Values Explanation PERSONALITY= AUTO AUTO PCL PS Select the default printer language (personality). Possible values are determined by which valid languages are installed in the printer. Normally you should not change the printer language (the default is AUTO). If you change it to a specific printer language, the printer will not automatically switch from one language to another unless specific software commands are sent to the printer.
Appendix B Control Panel Menus 447 Item Values Explanation RESOURCE SAVE=OFF OFF ON AUTO This item dedicates printer memory to save each language’s permanent resources. (You might need to add memory to the printer in order for this item to appear.) The amount of memory set aside can be different for each installed language. Some languages might have memory set aside for resource saving without requiring all languages to do so.
Appendix B Control Panel Menus 448 Item Values Explanation PCL MEMORY= 400K 0K and up This item appears only when RESOURCE SAVE=ON. Select the amount of memory used for saving PCL resources. Printer default is the minimum amount of memory needed to perform resource saving for PCL. Press - VALUE + to change settings by increments of 10 (up to 100 KB) or by increments of 100 (above 100 KB). (This value depends on the amount of installed memory.) For more information, see page 476.
Appendix B Control Panel Menus 449 Item Values Explanation PAGE PROTECT= AUTO AUTO ON This item appears only after a 21 PAGE TOO COMPLEX, PRESS GO TO CONTINUE message displays (page 243). Memory Enhancement technology (MEt) attempts to guarantee that all pages will print. If the page does not print, turn PAGE PROTECT to ON. This might increase chances of a 20 INSUFFICIENT MEMORY, PRESS GO TO CONTINUE message. If this occurs, simplify the print job or install additional memory (page 467).
Appendix B Control Panel Menus 450 Item Values Explanation AUTO CONTINUE=ON ON OFF This item determines how the printer reacts to errors. ON: If an error occurs that prevents printing, the message will display, and the printer will go offline for 10 seconds before returning online. OFF: If an error occurs that prevents printing, the message will remain on the display and the printer will remain offline until G O is pressed.
Appendix B Control Panel Menus 451 Item Values Explanation TONER LOW=CONTINUE CONTINUE STOP This item determines how the printer behaves when toner is low. The TONER LOW message will first appear when the toner cartridge is almost out of toner. (About 100 to 300 sheets can still be printed.) CONTINUE: The printer will continue to print while the TONER LOW message is displayed. STOP: The printer will go offline and wait for further action. For more information, see page 191.
Appendix B Control Panel Menus 452 Item Values Explanation RAM DISK=AUTO OFF ON AUTO This item determines how the RAM disk is configured. This item appears only if there is no optional hard disk installed and the printer has at least 12 MB of memory. OFF: The RAM disk is disabled. ON: The RAM disk is enabled. Configure the amount of memory to be used through the following item: RAM DISK SIZE.
Appendix B Control Panel Menus 453 Item Values Explanation JAM RECOVERY= AUTO AUTO ON OFF This item determines how the printer behaves when a paper jam occurs. AUTO: The printer automatically selects the best mode for printer jam recovery (usually ON). This is the default setting. ON: The printer automatically reprints pages after a paper jam is cleared. OFF: The printer does not reprint pages following a paper jam. Printing performance might be increased with this setting.
Appendix B Control Panel Menus 454 Item Values Explanation MAINTENANCE MESSAGE=OFF OFF This item appears only after the PERFORM PRINTER MAINTENANCE message displays. OFF: The PERFORM PRINTER MAINTENANCE message will be cleared. If you do not replace the maintenance kit, the PERFORM PRINTER MAINTENANCE message will be displayed again after approximately 17,500 pages. The message should not be turned off unless the printer maintenance has been performed.
Appendix B Control Panel Menus 455 Item Values Explanation JOB HELD TIMEOUT=OFF OFF 1 HOUR 4 HOURS 1 DAY 1 WEEK Sets the amount of time that quick copy, proof and hold, private, and stored jobs are kept before being automatically deleted from the queue.
Appendix B Control Panel Menus Configuration of MBM Menu This menu defines the operating mode for the 7-bin Tabletop Mailbox, 8-bin Mailbox, or 5-bin Mailbox with Stapler. Item Value Explanation OPERATION MODE: MAILBOX MAILBOX Defines the operating mode for the multibin mailbox that is STACKER installed. JOB SEPARATOR MAILBOX: Each bin can be addressed individually as the COLLATOR destination and can have a name assigned to it by the network or printer administrator.
Appendix B Control Panel Menus I/O Menu Items in the I/O (input/output) Menu affect the communication between the printer and the computer. Item Values Explanation I/O TIMEOUT=15 5 to 300 Select the I/O timeout period in seconds. (I/O timeout refers to the time, measured in seconds, that the printer waits before ending a print job.) This setting allows you to adjust timeout for best performance. If data from other ports appear in the middle of your print job, increase the timeout value.
Appendix B Control Panel Menus Item Values Explanation I/O BUFFER=AUTO AUTO ON OFF Allocate memory for I/O buffering. AUTO: The printer automatically reserves memory for I/O buffering. Additional configurations are not required and the I/O BUFFER SIZE menu item does not appear. ON: The I/O BUFFER SIZE item appears (see below). Specify the amount of memory to be used for I/O buffering. OFF: I/O buffering is not performed and the I/O BUFFER SIZE item does not appear.
Appendix B Control Panel Menus Item Values Explanation I/O BUFFER SIZE=100K 10K and up This item appears only when I/O BUFFER=ON. Specify the amount of memory for I/O buffering. The maximum amount of memory available for I/O buffering is determined by the amount of memory installed in the printer, the languages installed in the printer, and by other memory allocations that must be made. Press - VALUE + to change settings by increments of 10 (up to 100 KB) or by increments of 100 (above 100 KB).
Appendix B Control Panel Menus EIO Menu EIO (enhanced input/output) Menus depend on the particular accessory product installed in an EIO slot of the printer. If the printer contains an HP JetDirect print server EIO card, you can configure basic networking parameters using the EIO Menu. Item Values Explanation CFG NETWORK=NO NO YES NO: The JetDirect Menu is not accessible.
Appendix B Control Panel Menus Item Values Explanation CFG IPX/SPX=NO NO YES NO: The IPX/SPX Menu is not accessible. YES: The IPX/SPX Menu appears. In the IPX/SPX Menu, you can specify the frame type parameter used on your network. The default is AUTO, to automatically set and limit the frame type to the one detected. For Ethernet cards, frame type selections include EN_8023, EN_II, EN_8022, EN_SNAP. For Token Ring cards, frame type selections include TR_8022, TR_SNAP.
Appendix B Control Panel Menus Item Values CFG TCP/IP=NO NO YES 462 Explanation NO: The TCP/IP Menu is not accessible. YES: The TCP/IP Menu appears. In the TCP/IP Menu, you can specify BOOTP=YES for TCP/IP parameters to be automatically loaded from a bootp or DHCP server when the printer is turned on. If you specify BOOTP=NO, you can manually set selected TCP/IP parameters from the control panel.
Appendix B Control Panel Menus Item Values Explanation CFG LINK=NO NO YES NO: The 10/100Base-TX link configuration menu will not be accessed. YES: Allows you to access and manually set 10/100Base-TX link parameters. ! AUTO: (Default) The print server will automatically configure itself to match the network’s link speed and communication mode. ! 10T HALF: Sets 10 Mbps, Half-duplex operation on the print server. ! 10T FULL: Sets 10 Mbps, Full-duplex operation on the print server.
Appendix B Control Panel Menus Duplex Registration Menu The items in this menu will assist you in aligning the images on the front and back of a duplexed page by calibrating the duplexer with trays 2, 3, or 4. For more information, see page 187. You will need to repeat the following items for each tray. Item Explanation TRAY n PRINT TEST PAGE Print a test page for trays 2, 3, or 4 (a test page will print for tray 4 only if an external input device is attached).
Appendix B Control Panel Menus Resets Menu Use this menu with caution. You can lose buffered page data or printer configuration settings when you select these items. Only reset the printer under the following circumstances: ! You want to restore the printer’s default settings. ! Communication between the printer and computer has been interrupted. ! You are having problems with a port. The items in the Resets Menu will clear all memory in the printer, while C ANCEL J OB clears only the current job.
Appendix B Control Panel Menus Item Explanation RESTORE FACTORY SETTINGS This item performs a simple reset and restores most of the factory (default) settings. This item also clears the input buffer for the active I/O. Resetting memory during a print job can result in data loss. This item does not affect network settings stored on the HP JetDirect print server (if installed). RESET ACTIVE I/O CHANNEL This item performs a simple reset and clears the input and output buffers (for the active I/Os only).
Appendix C Printer Memory and Expansion C Printer Memory and Expansion Overview The printer has three dual in-line memory module (DIMM) slots for upgrading with: ! More printer memory. DIMMs are available in 8, 16, 32, and 64 MB, for a maximum of 160 MB. ! Flash DIMMs, available in 2, 4, and 8 MB. Unlike standard printer memory, flash DIMMs can be used to permanently store downloaded items in the printer, even when the printer is off. ! DIMM-based accessory fonts, macros, and patterns.
Appendix C Printer Memory and Expansion Note Single in-line memory modules (SIMMs) used on previous HP LaserJet printers are not compatible with this printer. You might want to add more memory to the printer if you often do one or more of the following: print complex graphics or PS documents, print with the optional duplexer, use many downloaded fonts, and print large paper sizes (such as A3, B4, or 11 x 17).
Appendix C Printer Memory and Expansion This appendix includes: ! Determining Memory Requirements ! Installing Memory ! Checking Memory Installation ! Adjusting Memory Settings ! Installing EIO Cards/Mass Storage Overview 469
Appendix C Printer Memory and Expansion Determining Memory Requirements The amount of memory you need depends on the types of documents you print. Your print engine can print most text and graphics at 1200 dpi FastRes without additional memory. Add memory to your printer if you: ! Commonly print complex graphics. ! Use many temporarily downloaded fonts. ! Print complex documents. ! Print two-sided documents. ! Use advanced functions (such as I/O Buffering and Resource Saving).
Appendix C Printer Memory and Expansion 471 Installing Memory CAUTION Static electricity can damage dual in-line memory modules (DIMMs). When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMM’s antistatic package, then touch bare metal on the printer. If you have not already done so, print a configuration page to find out how much memory is installed in the printer before adding more memory (page 314). 1 1 Turn the printer off.
Appendix C Printer Memory and Expansion 472 3 Grasp the screws and pull the formatter board out of the printer. Place it on a flat, non-conductive surface. 3 4 Remove the DIMM from the antistatic package. Hold the DIMM with fingers against the side edges and thumbs against the back edge. Align the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open, or outward.
Appendix C Printer Memory and Expansion 6 Slide the formatter board back into the printer and tighten the two screws. 473 6 7 Plug in the power cord and connect all cables. Turn the printer on. Continued on next page.
Appendix C Printer Memory and Expansion 474 Maximum Memory Configuration Configuration Page Label Formatter Board Label Description Slot 1 FLASH Flash firmware Slot 2 J10 32 MB Slot 3 J6 64 MB Slot 4 J7 64 MB Total Installing Memory 160 MB
Appendix C Printer Memory and Expansion Checking Memory Installation Follow this procedure to verify that DIMMs are installed correctly: 1 Check that the printer’s control panel displays READY when the printer is turned on. If an error message appears, a DIMM might have been incorrectly installed. Check the printer messages (beginning on page 227). 2 Print a new configuration page (page 314).
Appendix C Printer Memory and Expansion Adjusting Memory Settings Resource Saving Resource Saving allows the printer to keep downloaded resources (permanent downloaded fonts, macros, or patterns) in memory when the printer language or resolution is changed.
Appendix C Printer Memory and Expansion 2 Also from the Configuration Menu, choose either PCL MEMORY or PS MEMORY and change the setting to the highest value displayed. This amount will vary depending upon how much memory is installed in the printer. 3 Using a software application, download all the fonts you want to use in the selected language. 4 Print a configuration page (page 314). The amount of memory used by the fonts is listed next to the language. Round this figure up to the nearest 100 KB.
Appendix C Printer Memory and Expansion I/O Buffering To allow the computer to continue working without waiting for the print job to finish queuing, the printer uses a portion of its memory (an I/O buffer) to hold jobs in progress. (If I/O buffering is off, no memory is reserved for this function.) In most cases, it is best to let the printer automatically reserve memory for I/O buffering. To speed network printing, you might want to increase the amount of memory reserved for I/O buffering.
Appendix C Printer Memory and Expansion 479 Installing EIO Cards/Mass Storage Turn off the printer before installing the EIO cards or mass storage device. See the graphic below for orientation and location of the EIO cards or optional mass storage device, such as a hard disk. Use HP LaserJet Resource Manager to manage fonts on a mass storage device (page 86). For more information, see the printer software help. HP is constantly introducing new software tools for use with your printer and accessories.
Appendix D Printer Commands D Printer Commands Overview Most software applications do not require you to enter printer commands. See your computer and software documentation to find the method for entering printer commands, if needed. PCL PCL printer commands tell the printer which tasks to perform or which fonts to use. This appendix provides a quick reference for users who are already familiar with PCL command structure.
Appendix D Printer Commands HP-GL/2 The printer has the ability to print vector graphics using the HP-GL/2 graphics language. Printing in the HP-GL/2 language requires that the printer leave PCL language and enter HP-GL/2 mode, which can be done by sending the printer PCL code. Some software applications switch languages through their drivers. PJL HP’s Printer Job Language (PJL) provides control above PCL and other printer languages.
Appendix D Printer Commands Note Overview The table at the end of this appendix contains commonly used PCL 5e commands (page 486). For a complete listing and explanation of how to use PCL, HP-GL/2, and PJL commands, order the PCL 5/PJL Technical Reference Documentation Package (page 51).
Appendix D Printer Commands 483 Understanding PCL Printer Command Syntax Before using printer commands, compare these characters: Lowercase l: l Uppercase O: O Number one: 1 Number 0: 0 Many printer commands use the lowercase letter l (l) and the number one (1), or the uppercase letter O (O) and the number zero (0). These characters may not appear on your screen as shown here. You must use the exact character and case specified for PCL printer commands.
Appendix D Printer Commands Combining Escape Sequences Escape sequences may be combined into one escape sequence string. There are three important rules to follow when combining code: 1 The first two characters after the ? character (the parameterized and group characters) must be the same in all of the commands to be combined. 2 When combining escape sequences, change the uppercase (termination) character in each individual escape sequence to lower case.
Appendix D Printer Commands Selecting PCL Fonts Print a PCL Font List to view the command for each internal font (page 318). A sample section is shown below. Notice the two variable boxes for symbol set and point size. These variables must be filled in or the printer will use defaults. For example, if you want a symbol set that contains line-draw characters, select the 10U (PC-8) or 12U (PC-850) symbol set. Other common symbol set codes are listed in the table on page 491.
Appendix D Printer Commands 486 Common PCL Printer Commands Function Command Options (#) Reset ?E n/a Number of Copies ?&l#X 1 to 999 2-sided/1-sided printing ?&l#S 0 = Simplex (1-sided) printing 1 = Duplex (2-sided) with long edge binding 2 = Duplex (2-sided) with short edge binding Job Control Commands Common PCL Printer Commands
Appendix D Printer Commands Function 487 Command Options (#) ?&l#H 0 = prints or ejects current page 1 = Tray 2 2 = manual feed, paper 3 = manual feed, envelope 4 = Tray 1 5 = Tray 3 6 = Envelope Feeder 7 = auto select 20 = Tray 4 21 = Tray 5 22-69 = external trays Page Control Commands Paper Source Common PCL Printer Commands
Appendix D Printer Commands 488 Function Command Options (#) Paper size ?&l#A 1 = Executive 2 = Letter 3 = Legal 6 = 11 x 17 17 = 16K 18 = JIS EXEC 19 = 8K 25 = A5 26 = A4 27 = A3 44 = B6-JIS 45 = B5-JIS 46 = B4-JIS 72 = Postcard (double) 80 = Monarch 81 = Commercial 10 90 = DL 91 = International C5 100 = B5 101 = Custom Common PCL Printer Commands
Appendix D Printer Commands 489 Function Command Options (#) Paper Type ?&n# 5WdBond = Bond 6WdPlain = Plain 6WdColor = Color 7WdLabels = Labels 9WdRecycled = Recycled 11WdLetterhead = Letterhead 10WdCardstock = Cardstock 11WdPrepunched = Prepunched 11WdPreprinted = Preprinted 13WdTransparency = Transparency #WdCustompapertype = Custom a Orientation ?&l#O 0 1 2 3 Top Margin ?&l#E # = number of lines Text Length (bottom margin) ?&l#F # = number of lines from top margin Left Margin ?&a#L #
Appendix D Printer Commands 490 Function Command Options (#) Right Margin ?&a#M # = column number from left margin Horizontal Motion Index ?&k#H 1/120-inch increments (compresses print horizontally) Vertical Motion Index ?&l#C 1/48-inch increments (compresses print vertically) Line Spacing ?&l#D # = lines per inch (1, 2, 3, 4, 5, 6, 12, 16, 24, 48) Perforation Skip ?&l#L 0 = disable 1 = enable End of Line Wrap ?&s#C 0 = Enable 1 = Disable Display Functions On ?Y n/a Display Functio
Appendix D Printer Commands Function 491 Command Options (#) Enter PCL Mode ?%#A 0 = Use previous PCL cursor position 1 = Use current HP-GL/2 pen position Enter HP-GL/2 Mode ?%#B 0 = Use previous HP-GL/2 pen position 1 = Use current PCL cursor position ?(# 8U = HP Roman-8 Symbol Set 10U = IBM Layout (PC-8) (code page 437) Default Symbol Set 12U = IBM Layout for Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.1 Latin 1 9E = Windows 3.
Appendix D Printer Commands 492 Function Command Options (#) Primary Spacing ?(s#P 0 = fixed 1 = proportional Primary Pitch ?(s#H # = characters/inch Set Pitch Mode c ?&k#S 0 = 10 4 = 12 (elite) 2 = 16.5 - 16.7 (compressed) Primary Height ?(s#V # = points Primary Style b ?(s#S 0 1 4 5 = = = = upright (solid) italic condensed condensed italic Primary Stroke Wt.
Appendix D Printer Commands 493 Function Command Options (#) Typeface b ?(s#T Print a PCL font list to view the command for each internal font (page 318). a. For custom paper, replace “Custompapertype” with the name of the paper, and replace the “#” with the number of characters in the name plus 1. b. Order the PCL 5/PJL Technical Reference Documentation Package for symbol set charts or for more information (page 51). c. The preferred method is to use the primary pitch command.
Appendix E Regulatory Information E Regulatory Information Overview ! FCC Regulations ! Environmental Product Stewardship ! Safety Statements Overview 494
Appendix E Regulatory Information FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy.
Appendix E Regulatory Information Note Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. Note The HP LaserJet 8150 MFP, or any model of HP LaserJet 8150 printer with an HP Digital Copy attached, complies with Class A limits.
Appendix E Regulatory Information Environmental Product Stewardship Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally-sound manner. The printer has been designed to minimize impacts on the environment. The printer design eliminates: Ozone Production The printer uses charging rollers in the electrophotographic process and therefore generates no appreciable ozone gas (0 3 ). CFC Usage Class I U.S.
Appendix E Regulatory Information The printer design reduces: Energy Consumption Energy usage drops from 685/685 (110V/220V units) watts (W) during printing to as little as 37/40 (110V/220V units) W while in inactive, PowerSave mode. This saves energy without affecting the high performance of the printer. This product qualifies for the E NERGY S TAR Program (U.S. and Japan). E NERGY S TAR is a voluntary program established to encourage the development of energy-efficient office products.
Appendix E Regulatory Information The design of the printer facilitates the recycling of: Plastics Plastic parts have material identification markings, according to international standards, that enhance the ability to identify plastics for proper disposition at the end of the printer’s life.
Appendix E Regulatory Information HP Planet Partners Printing Supplies Environmental Program Information Since 1990, the HP LaserJet Toner Cartridge Recycling Program has collected more than thirty-one million used LaserJet toner cartridges that otherwise may have been discarded in the world’s landfills. The HP LaserJet toner cartridges go to a collection center and are bulk-shipped to our recycling partners who disassemble the cartridge parts for recycling.
Appendix E Regulatory Information To ensure printer longevity, HP provides the following: Extended Warranty HP SupportPack covers the printer and all HP-supplied internal components. It is a three-year warranty from the date of purchase. HP SupportPack must be purchased by the customer within 90 days of product purchase. (See the HP Customer Care pages at the front of this user guide.
Appendix E Regulatory Information Material Safety Data Sheet The Toner Cartridge/Drum material data safety sheet (MSDS) can be obtained by accessing the URL http://www.hp.com/go/msds and selecting the HP LaserJet icon. If you do not have access to the Internet, call U.S. HP FIRST (fax-on-demand service) at 1-800-231-9300. Use Index number 7 for a listing of the Toner Cartridge/Drum Material/Chemical Safety Data Sheets. Non-U.S. Customers should call 1-404-329-2009 for further information.
Appendix E Regulatory Information Environmental Conformity Plastics Plastic parts have material identification markings, according to international standards, that enhance the ability to identify plastics for proper disposition at the end of the printer’s life. The plastics used in the printer housing and chassis are technically recyclable. Printer and Parts Design for recycling has been incorporated into the printer and its accessories.
Appendix E Regulatory Information Printer and Parts (continued) HP disposes of returned products in an environmentally sound manner. Many of the functional parts are recovered, tested, and reused as fully-warrantied service parts. Used printer parts are not placed into new product manufacturing. The remainder of the product parts are recycled, if possible. For product recycling information, contact your local HP Customer Care center (page 3).
Appendix E Regulatory Information 505 declares, that the product Product Name: HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN, 8150 MFP 3 Model Number: C4265A, C4266A, C4267A, C4268A, C4269A Product Options: ALL conforms to the following Product Specifications: Safety: IEC 950:1991+A1+A2+A3+A4 / EN 60950:1992+A1+A2+A3+A4 IEC 825-1:1993 / EN 60825-1:1994 Class 1 (Laser/LED) EMC: EN 55022:1998 (Class B EN 55024:1998 EN 61000-3-2:1995 EN 61000-3-3:1995 Declaration of Conformity 1, 3 )
Appendix E Regulatory Information FCC Title 47 CFR, Part 15 (Class B 2, 3 ) / ICES-002, Issue 2 AS / NZS 3548:1995 Supplementary Information: The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-marking accordingly. 1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. 2) This Device complies with Par t 15 of the FCC Rules.
Appendix E Regulatory Information 4) The product includes Local Area Network (LAN) options. When the Interface Cable is attached to either of the IEEE 802.3 connectors, the printer meets the requirements of EN 55022 Class A. Boise, Idaho USA July 29, 1999 For Compliance Information ONLY, contact: Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd.
Appendix E Regulatory Information Safety Statements Laser Safety Statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S.
Appendix E Regulatory Information Canadian DOC Regulations HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN Complies with Canadian EMC Class B requirements. <>.>> HP LaserJet 8150 MFP and all HP LaserJet 8150 printers with an HP Digital Copy attached Complies with Canadian EMC Class A requirements. <>.
Appendix E Regulatory Information VCCI Statement (Japan) HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN HP LaserJet 8150 MFP and all HP LaserJet 8150 printers with an HP Digital Copy attached Safety Statements 510
Appendix E Regulatory Information Korean EMI statement HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN HP LaserJet 8150 MFP and all HP LaserJet 8150 printers with an HP Digital Copy attached Safety Statements 511
Appendix E Regulatory Information Laser Statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN, 8150 MFP -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.
Appendix E Regulatory Information HUOLTO HP LaserJet 8150, 8150 N, 8150 DN, 8150 HN, 8150 MFP-kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.
Index Numerics 2000-sheet input tray, loading 98 5-bin mailbox with stapler 284 mode 106 paper jams 219 problem solving 284 7-bin tabletop mailbox mode 106 paper jams 219 problem solving 290 8-bin mailbox mode 106 paper jams 219 problem solving 288 A accessories hard disk 40 installing hard disk 479 options 37 ordering 42 acoustic emissions 419 AutoCAD printer driver 70 automatic document feeder 364 loading 364 AUX connector 369 B bin face-up 105 mailbox 106 standard 103 button functions HP Digital Co
checking 313 printing 314 connectivity 30 context sensitive help HP Digital Copy 357 control panel HP Digital Copy 347 keys 56 layout 53 lights 54 messages 226 printing a menu map 59, 317 control panel menus about 58 configuration menu 445 configuration of MBM 456 duplex registration menu 464 EIO menu 460 I/O menu 457 information menu 424 paper handling menu 427 print quality menu 435 printing a menu map 59 printing menu 439 private/stored jobs menu 423 resets menu 465 control panel overlay installing
duplex registration menu 464 duplexer paper jams 213 problem solving 293 duplexing 117 duty cycle 26 E EIO installing 479 slots 30 EIO Menu 460 EMI statement (Korea) 511 envelope feeder clearing paper jams 211 problem solving 295 size setting 427 type setting 428 envelope specifications 406 envelopes wrinkles 260 environmental product stewardship 497 environmental specifications 417 equipment error HP Digital Copy 379 error messages 226 escape sequences combining 484 event log 321 F face-up bin 105 Fas
automatic document feeder 364 button functions 359 context sensitive help 357 control panel 347 default configurations 358 document quality 371 equipment error 379 flatbed 366 installation specifications 330 installing 325 LED functions 359 location requirements 329 maintenance 373 menu tabs 349 operating instructions 346 paper specifications 370 parts 326 problem solving 377 settings 362 status bar 348 temporary error 378 troubleshooting 345 HP Fast InfraRed Connect about 179 problem solving 302 HP Las
HP Digital Copy 359 LEDs, status interpretation 60 letterhead paper, loading 134 loading automatic document feeder 364 flatbed 366 M Macintosh Job Retention 166 LaserJet Utility 81, 85 LaserWriter 8 driver 80 PPDs 80, 308 printer driver 66 problem solving 305 software 74, 80 mailbox operating modes 106 maintenance cleaning page 199 cleaning the printer 197 HP Digital Copy 373 kit, ordering 50 manual feed 156 mass storage installing 479 material safety data sheet 502 media See paper memory about 27 adju
O online help, using 227 operating instructions HP Digital Copy 346 options 37 OS/2 printer drivers 70 output bin selecting 101 P paper blank back page 151 custom or heavy stock 143 different first page 149 letterhead or preprinted, loading 134 loading tray 1 89 tray 2 and 3 93 tray 4 (2000-sheet) 98 tray 4 and 5 (2x500-sheet) 93 multiple pages on one sheet 152 output face-up bin 105 options 106 standard bin 103 prepunched 134 printing special 134 selecting by size and type 157 selecting output locatio
HP Digital Copy 370 labels 403 transparencies 405 parts and locations 35 PCL fonts, selecting 485 PCL printer commands 486 PostScript Level 3 emulation See PS power consumption 417 PowerSave mode 417 requirements 418 PPDs, Macintosh 308 preprinted paper, loading 134 prepunched paper, loading 134 preventive maintenance kit 190 ordering 50 print quality menu 435 print quality problem solving 254 print servers 30 printer configuration 32 features 26 parts location 35 specifications 412 printer collation (m
checklist 262 common problems 267 HP Digital Copy 377 HP Fast InfraRed Connect 302 Macintosh 305 network and I/O port 300 paper jam locations 203 paper jams 202 print quality 254 PS errors 298 repeating paper jams 224 Proof and Hold jobs 170 PS 67 Q quick copy 167 R resets menu 465 Resolution Enhancement technology (REt) 26 Resource Manager, HP LaserJet 86 RIP ONCE about 147 hard disk 48 S service and support information 380 settings HP Digital Copy 362 7-bin tabletop mailbox problem solving 290 size o
temporary error HP Digital Copy 378 toner cartridge checking toner level 192 life expectancy 192 limited warranty 385 managing 191 printing with low toner 194 resetting HP TonerGauge 193 storage 191 TonerGauge 193 transparency, specifications 405 Tray 1 clearing paper jams 204 customizing (modes) 154 loading 89 manual feed 156 problem solving 280 Tray 2 and 3 loading 93 paper jam 206 problem solving 280 Tray 4 (2000-sheet) loading 98 paper jams 209 problem solving 281 Tray 4 and 5 (2x500-sheet) loading
wrinkled envelopes 260 Y Y power cord installing 341
