Q5693A 8-bin Mailbox Administrator Guide
8-Bin Mailbox Administrator Guide
Copyright and License © 2007 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Table of contents 1 Product basics Features ............................................................................................................................................... 2 Identify the MBM parts ......................................................................................................................... 3 Light patterns ........................................................................................................................................
4 Support information World Wide Web ................................................................................................................................ 34 Warranty information .......................................................................................................................... 35 Appendix A Operation modes summary table Appendix B Specifications Physical specifications .........................................................................................................
1 Product basics The HP 8-bin Mailbox (multibin mailbox, or MBM) makes it easier to share one printer among several users that might be located in different departments or workgroups within a network-shared environment. The MBM attaches to a printer or multifunction peripheral (MFP) and provides multiple output bins that can be assigned to a user or a group of users.
Features The MBM has the following features: ● The MBM supports printing or copying output at up to 50 pages per minute (ppm). ● The face-up bin (upper-left bin) can hold up to 125 sheets of 75 grams per square meter (g/m2) (20-lb bond) paper. Jobs are stacked in reverse order. ● The face-down bins can hold up to 250 sheets of 75 g/m2 (20-lb bond) paper each. Jobs are stacked in order. ● You can use the MBM as a mailbox, stacker, job separator, or sorter/collator.
Identify the MBM parts Figure 1-1 HP LaserJet printer (left) and HP LaserJet MFP (right) 1 Face-down bins 1 through 8 (printer) or 2 through 8 (MFP): Each of these bins holds up to 250 sheets. In these bins, the sheets are stacked in the order in which they were printed. 2 Face-down bin 1 (copy bin): Face-down bin 1 is the default bin for some MFP copy jobs.
Light patterns The user LED, located on the front of the MBM, indicates the status of the MBM. Use the following table to interpret the device status by reading the user LED. 4 LED state Indication Green, solid The MBM is operating normally. Green, blinking The MBM is in Service mode. Amber, solid A malfunction has occurred. See the printer or MFP controlpanel display and Control-panel messages on page 24 for more information. Amber, blinking A jam or another error has occurred.
2 Configure the MBM for your work environment This chapter contains information about the following topics: ● Get started ● Understand the operation modes ● Set an operation mode ● Turn off the designated default output bin for copy jobs ● Assign a default output bin to a user or a group of users for the Mailbox mode ● Send a print job to an output bin that is different from the default ● Send a copy job to an output bin that is different from the default NOTE: The illustrations in this sect
Get started After the printer driver is installed, you have to configure the MBM in the printer driver and at the control panel before you can use it. Whether the MBM is connected to a printer or MFP, an output bin is set to be the first or only bin to receive copies (the copy bin) or print jobs. See the following table for more information about which output bins are designated to received copy and print jobs.
Understand the operation modes The MBM has four operation modes. NOTE: When the MBM is connected to a multifunction peripheral (MFP), the face-down bin 1 is designated for copy jobs (as the default) and is not available in the printer driver. Each of the remaining seven output bins is available in the printer driver.
If a print or copy job is sent to a bin that is full, the printer or MFP stops printing (even if the other bins are not full). For the printer or MFP to continue printing, you must remove the media from the full bin.
Set an operation mode Set the operation mode at the printer or MFP control panel. Then configure the printer driver on all clients so that it matches the operation mode that you set at the control panel. Set the operation mode at the control panel HP LaserJet 9040/9050 Series printer 1. 2. 3. 4. 5. Use or to scroll to CONFIGURE DEVICE, and then press . Use or to scroll to MBM-8 CONFIG, and then press . Use or to scroll to Operation Mode, and then press .
Set the operation mode in the printer driver to match the control-panel setting The operation-mode setting in the printer driver needs to match the operation mode that was selected at the control panel to ensure that print or copy jobs are delivered to the expected destination bin. Windows NOTE: To take full advantage of the paper-handling capabilities of the printer/MFP, set the operation mode in the printer driver for each user. 1.
4. Perform one of the following actions: ● ENWW For automatic configuration, under Installable Options, click Update Now in the Automatic Configuration list.
● 5. For manual configuration, under Installable Options, select the appropriate operation mode in the Accessory Output Bin list. Click OK to save your settings. Mac OS X 12 1. In the Apple menu, click System Preferences. 2. In the System Preferences dialog box, click Print & Fax. 3. Click the Set Up Printers button. Printer List appears. 4. Select the HP product, and then click Show Info on the Printers menu. 5. Select the Installable Options panel.
ENWW 6. In the Accessory Output Bins list, select HP Multi-Bin Mailbox. 7. In the Mailbox Mode list, select the appropriate operational mode, and then click Apply Changes.
Turn off the designated default output bin for copy jobs If the MBM is connected to an MFP, the face-down bin 1 is designated for regular copy jobs in the following operation modes: ● Stacker ● Job Separator ● Sorter/Collator If the copy bin is turned off, regular copy jobs are sent to face-down bins 1 through 8 for the Stacker, Job Separator, and Sorter/Collator modes. NOTE: This option does not apply to the Mailbox mode. When the Mailbox mode is used, the facedown bin 1 is always used for copy jobs.
Assign a default output bin to a user or a group of users for the Mailbox mode When the HP 8-bin Mailbox (MBM) is configured as a mailbox, the output bins can be assigned to users or groups of users. This feature is available in the printer driver. Microsoft Windows 1. For Windows 2000, Windows XP, Windows Server 2003, and Windows Vista computers in classic view, click the Start button, point to Settings, and then click Printers.
Macintosh You can assign a default output bin to a user or a group of users for the Mailbox mode by creating a preset in the printer driver that specifies the appropriate output bin set. 16 1. At the computer that belongs to the user that you are assigning, open a document and then click Print on the File menu. 2. Select the appropriate output bin. 3. In the Presets pop-up menu, click Save As, and then type a name for the preset.
Send a print job to an output bin that is different from the default Because you cannot specify a face-down output bin to send your print job to in the Stacker, Job Separator, and Sorter/Collator modes, the bin option for these modes is Output Bins 1-8 (for printers) or Output Bins 2-8 (for MFPs). When the MBM is connected to an MFP, output bin 1 is not available in the printer driver. Microsoft Windows 1. Open a document, and then click Print on the File menu. 2. Click Setup or Properties.
18 3. In the Output Destination list, select 8-Bin Mailbox. 4. In the Mailbox Options list, select the appropriate output bin, and then click Print.
Send a copy job to an output bin that is different from the default HP LaserJet 9040mfp/9050mfp and HP Color LaserJet 9500mfp 1. Touch the copy icon on the control-panel display. 2. Touch COPY SETTINGS, and then touch the Advanced tab. 3. Select the output bin for your copy job. HP LaserJet M9040 MFP and HP LaserJet M9050 MFP 1. Touch Copy. 2. Scroll to and touch Output Bin. 3. Choose the output bin. 4. Touch OK.
20 Chapter 2 Configure the MBM for your work environment ENWW
3 ENWW Problem solving 21
Resolve common problems Use the information in the following table to resolve common problems that can occur with the MBM. Problem Solution The MBM does not turn on. ● Make sure that the power cord is firmly plugged into the 2,000-sheet input tray. ● If you are using the MBM with the HP Color LaserJet 9500mfp, make sure that the power cord is firmly plugged into the base of the MFP unit. ● Make sure that the MBM communications cable is firmly plugged into the printer or MFP.
Problem Solution NOTE: Using media that is outside of HP specifications might cause problems that could require repair. This repair is not covered by the Hewlett-Packard warranty or service agreements. ● Repeated jams occur. Check the cables and connectors between the printer and the MBM. Repeated jams that occur when print media travels between the printer or MFP and the MBM might mean that the printer or MFP and the MBM are set up on an uneven floor. Level the MBM.
Control-panel messages The following table explains general control-panel messages that pertain to the MBM. NOTE: For control-panel messages that pertain to jams that occur when using the MBM, see Controlpanel messages about jams on page 26. Control panel message Description Recommended action UPPER LEFT BIN FULL The face-up bin (upper-left bin) is full. Remove all media from the face-up bin. optional bin 1 full One or more of the face-down bins are full. Remove all media from the face-down bins.
Control panel message Description 65.22.72 Recommended action 3. Make sure that the blind cover is seated correctly. See Paper-jam locations and parts on page 26 for the location of the blind cover. 4. Remove any media that might obstruct the belt movement. See Paper-jam locations and parts on page 26 for the location of the belt. 5. Reattach the MBM. 6. Wait for the solid green status light to appear on the user LED before you continue printing. 65.22.73 output device condition 66.12.05 66.12.
Clear jams If the message Jam in left accessory appears on the control panel, follow the recommended action in Control-panel messages about jams on page 26. NOTE: When you clear a jam, be very careful not to tear the media. If even a small piece of media is left in the MBM, it can cause additional jams. Paper-jam locations and parts The following illustration shows the MBM parts that might be involved when jams occur.
Control panel message Description 13.12.06 Recommended action 4. Make sure that you are using supported media weights and sizes. For more information, see Supported media on page 45. 5. Verify that the face-up bin is correctly installed. 6. Reinstall the face-up bin and verify that it is properly seated. 7. Reattach the MBM. 8. Wait for the solid green status light to appear on the user LED before you continue printing. 1. Move the MBM away from the printer or MFP. 2.
Control panel message Description Recommended action 5. Reattach the MBM. 6. Wait for the solid green status light to appear on the user LED before you continue printing. Clear jams in the belt 1. Move the MBM away from the printer or MFP. To do this, stand on the left side of the MBM and pull the device straight toward you. 2. Carefully pull the jammed media out of the belt. CAUTION: Do not move the delivery head up or down.
Clear jams in the entry area 1. Move the MBM away from the printer or MFP. To do this, stand on the left side of the MBM and pull the device straight toward you. 2. Carefully pull the jammed media from the MBM entry area or from the exit area of the printer or MFP. WARNING! 3. ENWW Avoid touching the entry area. It can be hot. Reattach the MBM to the printer or MFP.
Clear jams in the face-up bin and in the flipper 1. Move the MBM away from the printer or MFP. To do this, stand on the left side of the MBM and pull the device straight toward you. 2. Remove the face-up bin (upper-left bin). 3. Locate the handle in the flipper area and lift the handle. Remove the jammed media. WARNING! Avoid touching the flipper area. It can be hot. 4. 30 Reinstall the face-up bin (upper-left bin).
5. Reattach the MBM to the printer or MFP. Clear jams in the delivery head and the face-down bins 1. Move the MBM away from the printer or MFP. To do this, stand on the left side of the MBM and pull the device straight toward you. 2. Carefully pull the jammed media out from the face-down bin and delivery head. NOTE: Hewlett-Packard Company recommends removing the jammed media without removing the face-down bins. CAUTION: Be careful to not move the delivery head up or down.
3. 32 Reattach the MBM to the printer or MFP.
4 ENWW Support information 33
World Wide Web Solutions to most issues can be found at www.hp.com.
Warranty information See the warranty booklet that came with your printer or MFP for warranty information.
36 Chapter 4 Support information ENWW
A Operation modes summary table MBM is connected to Operational mode Copy bin enabled or disabled Available output bins The output bin options at the control panel for copying The output bin options in the printer driver for printing Printer Mailbox mode Not applicable (The printer does not produce copies.
MBM is connected to Operational mode Copy bin enabled or disabled Available output bins The output bin options at the control panel for copying The output bin options in the printer driver for printing MFP Mailbox mode The copy bin is always enabled in the Mailbox mode Face-up bin (upper-left bin) UPPER BIN Upper Left Bin (Straightest Path) BIN 11 Face-down bins 1 through 8 (high paper capacity) Output Bin 2 BIN 2 Output Bin 3 BIN 3 Output Bin 4 BIN 4 Output Bin 5 BIN 5 Output Bin 6 BIN 6 Outpu
B ENWW Specifications 39
Physical specifications The following sections outline the physical specifications for the HP 8-bin Mailbox (MBM). Height Width Depth Weight 970 mm (38.2 inches) 1065 mm (41.9 inches) 480 mm (18.9 inches) 19.2 kgs (51.4 lbs) Space requirements HP recommends the following setup specifications for using the HP 8-bin Mailbox (MBM) with your printer or MFP. 40 ● Place the printer or MFP and the MBM on a level surface. ● Allow space around the printer or MFP and the MBM for good ventilation.
● Ensure that the printer or MFP and the MBM have an adequate power-supply circuit located nearby. See the Power requirements and circuit capacity on page 43 section of this chapter for more information. ● Choose a location for your printer or MFP and the MBM that has a stable temperature and humidity level. See the Operating and storage environment on page 44 section of this chapter for more information.
Figure B-2 Space requirements for the HP 8-bin Mailbox with the HP LaserJet 9040mfp, HP LaserJet 9050mfp, HP LaserJet M9040 MFP, and HP LaserJet M9050 MFP 42 Appendix B Specifications ENWW
Figure B-3 Space requirements for the HP 8-bin Mailbox with the HP LaserJet 9040/9050 Series printers Power requirements and circuit capacity Requirement or capacity 110-volt models 220-volt models Power requirements 110 to 127 volts (V) (+/- 10%) 220 V (+/- 10%) 50 to 60 hertz (Hz) (+/- 2 Hz) 50 to 60 Hz (+/- 2 Hz) -Or220 to 240 V (+/- 10%) 60 Hz (+/- 2 Hz) Minimum recommended circuit capacity 15.0 amps 6.
Printer state Specification Standby 11 watts Off less than 0.25 watt Operating and storage environment 44 Variable Allowable condition Operating temperature 10˚ to 32.
Supported media Bin Capacity Media size Face-down bins 250 sheets of 75 g/m2 (20 lb bond) Standard sizes: letter, plain legal, ISO A3, ISO A4, ISO A5, 11 x 17, JIS B4, preprinted JIS B5, 8k, 16k letterhead1 Custom sizes: prepunched minimum: 148 x 210 mm (5.83 x 8.27 inches) maximum: 297 x 432 mm (11.
Bin Capacity Media size Media type Media weight transparencies 1 46 Letterhead with raised lettering or low-temperature inks is not supported.
C ENWW Regulatory information 47
Declaration of Conformity Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: Manufacturer's Address: Hewlett-Packard Company 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP 8-bin mailbox Model Number: Regulatory Model Number2): Product Options: Q5693A GUADA-0401-00 All conforms to the following Product Specifications: Safety: IEC 60950-1:2001 / EN60950-1: 2001 +A11 GB4943-2001 EMC: CISPR22:2005 / EN 55022:2006
FCC regulations This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Canadian DOC regulations Complies with Canadian EMC Class A requirements. « Conforme à la classe A des normes canadiennes de compatibilité électromagnétiques. « CEM ».
Index A ADF output bin 3 B belt paper jams, clearing 28 bins capacities 2 copy 14, 19 default settings 6 default, assigning 15 full 22, 24 locating 3 media specifications 45 operation modes 7, 37 selecting 17 troubleshooting selection 22 blinking lights 4 C Canadian DOC regulations 50 collator mode 7 configuration default settings 6 operation modes 7, 9 control panel messages general 24 paper jams 26 customer support 34 D delivery head jams, clearing 31 devices supported 1 driver settings operation modes 1
52 Index ENWW
