HP LaserJet P3010 Series Printers HP Embedded Web Server User Guide www.hp.
HP LaserJet P3010 Embedded Web Server User Guide
Copyright and Warranty Trademarks and credits © 2008 Copyright Hewlett-Packard Development Company, L.P. Adobe® , PostScript®, and Pantone® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corp. The information contained herein is subject to change without notice.
Table of contents 1 Overview What is an embedded Web server? ..................................................................................................... 1 Features .............................................................................................................................. 1 HP Web Jetadmin and the HP Embedded Web Server ...................................................... 2 System requirements ....................................................................................
Security .............................................................................................................................................. 33 HP Jetdirect Security Configuration Wizard ....................................................................... 34 Device Security Settings .................................................................................................... 35 Hard drive and mass storage security settings ................................................................
List of tables Table 1-1 Table 2-1 Table 2-2 Table 2-3 Table 2-4 Table 2-5 Table 2-6 Table 3-1 Table 3-2 Table 3-3 Table 3-4 Table 3-5 Table 3-6 Table 3-7 Table 3-8 Table 3-9 Table 3-10 Table 3-11 Table 3-12 Table 3-13 Table 3-14 Table 4-1 ENWW HP Embedded Web Server ................................................................................................................ 4 Device Status ................................................................................................................
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List of figures Figure 1-1 Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5 Figure 2-6 Figure 2-7 Figure 2-8 Figure 2-9 Figure 2-10 Figure 3-1 Figure 3-2 Figure 3-3 Figure 3-4 Figure 3-5 Figure 3-6 Figure 3-7 Figure 3-8 Figure 3-9 Figure 3-10 Figure 3-11 Figure 3-12 Figure 3-13 Figure 3-14 Figure 3-15 Figure 3-16 Figure 3-17 Figure 3-18 Figure 3-19 Figure 3-20 Figure 4-1 Figure 5-1 ENWW Sample HP EWS screen ............................................................................................
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1 Overview What is an embedded Web server? A Web server provides an environment in which Web programs can run, in much the same way that an operating system, such as Microsoft® Windows®, provides an environment in which programs can run on your computer. A Web browser, such as Microsoft Internet Explorer, Apple Safari, or Mozilla Firefox, can show output from a Web server.
● Receive alerts about product events, such as when the product is low on supplies, through e-mail.
Opening the HP Embedded Web Server Use the following procedure to open the HP EWS. NOTE: You cannot view the HP EWS screens from outside a firewall. 1. Open a supported Web browser. 2. In the Address or Go to field, type the IPv4 or IPv6 TCP/IP address, the host name, or the configured host name assigned to the product. See the following examples. ● IPv4 TCP/IP address: http://192.168.1.
Navigating through the HP Embedded Web Server To browse through the HP EWS screens, click one of the tabs (such as Information or Settings), and then click one of the menus on the navigation bar located on the left side of the screen. The following illustration and table provide information about the HP EWS screens. NOTE: The appearance of the HP EWS screens might differ from the illustrations in this user guide, depending on the product features and the settings that your IT administrator has established.
Table 1-1 HP Embedded Web Server (continued) Callout HP EWS screen feature Description 5 Other Links hp instant support Shop for Supplies ENWW More information Connect to Web resources that help solve problems and describe more services that are available for your HP product. Use the Internet to order genuine HP supplies for your HP product. Product Support Use product-specific help from the HP Web site to solve a problem.
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2 Viewing product status from the HP EWS Information screens The screens available from the Information tab are for informational purposes only; you cannot configure the product from these screens. To configure the product through the HP EWS, see Configuring the product from the Settings screens on page 21. NOTE: Some products do not support all screens.
Device Status Use the Device Status screen to view the current status of the product. The following illustration and table describe how to use this screen. Figure 2-1 Device Status screen 1 2 3 4 5 6 7 Table 2-1 Device Status Callout Area on the screen Information or capability that the area provides 1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server on page 4.
Configuration Page Use the Configuration Page screen to view current product settings, help troubleshoot problems, and verify the installation of optional accessories such as dual inline memory modules (DIMMs). The following illustration and table describe how to use this screen.
Table 2-2 Configuration Page (continued) Callout Area on the screen Information or capability that the area provides 2 Printer Information Lists the serial number, version numbers, and other information for the device.
Supplies Status Page The Supplies Status Page screen shows more detailed supplies information and provides part numbers for genuine HP supplies. (It is helpful to have the part numbers available when ordering supplies.) The following illustration and table describe how to use this screen.
Event Log Page The Event Log page screen shows the most recent product events, including jams, service errors, and other printer errors. The following illustration and table describe how to use this screen. Figure 2-4 Event Log Page screen 1 2 3 4 5 6 7 8 Table 2-4 Event Log Page 12 Callout Area on the screen Information or capability that the area provides 1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server on page 4.
Usage Page The Usage Page screen gives a page count for each media size that has passed through the product, and the number of duplexed pages. The total is calculated by multiplying the sum of the print count values by the Units value. The information on this screen can be used to determine how much toner or paper to keep on hand. The following illustration and table describe how to use this screen.
Figure 2-6 Usage Page screen (2 of 3) 5 14 Chapter 2 Viewing product status from the HP EWS Information screens ENWW
Figure 2-7 Usage Page screen (3 of 3) Table 2-5 Usage Page ENWW Callout Area on the screen Information or capability that the area provides 1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server on page 4. 2 Usage Totals (equivalent) Indicates the types of pages that have been printed, the number of singlesided pages that have been printed, the number of duplexed pages that have been printed, and the total number of pages that have been printed.
Device Information The Device Information screen shows the following information: ● Printer name ● Printer location ● Asset number ● Company name ● Contact person ● Product name ● Printer model ● Printer serial number The product name, printer model, and printer serial number are automatically generated. You can configure the other information on this screen from the Device Information screen on the Settings tab.
Control Panel Snapshot The Control Panel Snapshot screen shows the product control-panel display as if you were standing at the product. Because this view shows the product status, it can help you troubleshoot problems with the product. NOTE: The appearance of the screen might vary, depending on your product.
Print NOTE: The Print screen (and the Print menu on the left) is available only if it has been configured to appear on the Security screen under the Settings tab. Use the Security screen to disable the Print screen if you do not want it to appear for security reasons. For more information, see Security on page 33. Use the Print screen for print-ready files or to remotely update the product firmware. Use the Print screen to print one file at a time from a product that supports the HP EWS.
Printing a file or updating firmware from the Print screen Use the following procedure to print a file or update product firmware from the Print screen. ENWW 1. Select a file that resides on your computer or on your network, and then click the button under Option 1 to browse to a file that you want to print. 2. Click Apply.
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3 Configuring the product from the Settings screens Use the screens on the Settings tab to configure the product from your computer. Configure Device Use the Configure Device screen to print device information pages and remotely configure the device. The menus on this screen are similar to the menus available at your device control panel. Some of the device control-panel menus are not available from the HP EWS.
Table 3-1 Configure Device (continued) Callout Area on the screen Information or capability that the area provides 2 Select a Menu Show Me How menu See step-by-step instructions for performing printer tasks. Information menu Print device information pages, which provide details about the device and its configuration. Paper Handling menu Set the type of media that is in each tray.
Tray Sizes/Types Use the Tray Sizes/Types screen to assign paper sizes and paper types for each tray on the product. The following illustration and table describe how to use this screen. Figure 3-2 Tray Sizes/Types screen 1 2 Table 3-2 Tray Sizes/Types ENWW Callout Area on the screen Information or capability that the area provides 1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server on page 4.
E-mail Server Use the E-mail Server screen to configure e-mail settings for outgoing e-mail. Use the settings on this screen to send and receive e-mail messages, including product alerts. The following illustration, table, and procedures describe how to use this screen.
NOTE: For information about configuring the return e-mail address for the device, see Configuring the return e-mail address on page 25. 5. If the SMTP server requires authentication, select the Enable SMTP Authentication check box and type the username and password (optional). 6. Click Apply to save the changes. Configuring the return e-mail address When you configure the return e-mail address on the E-mail Server page, you are configuring the identity of the product.
Alert Subscriptions From the Alert Subscriptions screen, IT administrators can set up the product to send problem and status alerts to anyone through e-mail messages. When this function is configured, alerts are automatically triggered about supplies, paper-path status, and other service and advisory information. More than one individual can receive alerts, with each person receiving only specific alerts.
Using the Alert Subscriptions–setup screen with a product You can set up four different lists, with up to 20 recipients on each list. The Alert Subscriptions–setup screen that displays when you click either Edit or New Alert Destination looks similar to the following illustration.
To configure alerts 1. Do one of the following: ● To create a new destination list, click New Alert Destination. -Or- ● To modify a destination list, click Edit next to the list that you want to modify. The Alert Subscriptions–setup screen displays. 2. Type the e-mail addresses to designate the people to receive alerts. In large environments, system administrators can route e-mail addresses to list servers, URLs, and mobile devices for expanded alerts.
To test the configuration of a destination list 1. Click the Test button next to the destination list that you want to test. The following window appears. Figure 3-6 Alert Subscriptions–test screen 2. Select the destinations that you want to test. 3. The Return Address is the product's e-mail address. Type your e-mail address in the Return Address box to receive messages about any errors generated from the test alert (for example, for notification of an incorrect destination address). 4.
Alert Thresholds Use the Alert Thresholds screen to set the threshold values for when alerts are sent. The threshold value is the percentage of a supply remaining when an alert is sent. When the supply level reaches the threshold value, a message is displayed on Control Panel, informing that the supply has reached the Low state, and an alert will be sent by e-mail to all configured Alert Subscriptions.
AutoSend Use the AutoSend screen to send product-configuration and supplies-usage information periodically to e-mail destinations of your choice, such as service providers. This feature establishes a relationship with Hewlett-Packard Company or another service provider to provide you with services that include, but are not limited to, print-cartridge replacement, pay-per-page contracts, support agreements, and usage tracking. A user can add up to twenty AutoSend destinations.
To turn on the AutoSend feature Use the following procedure to make the AutoSend feature available. 32 1. Make outgoing e-mail functions available by following the instructions listed in this chapter. (For more information, see E-mail Server on page 24.) 2. Select the Enable AutoSend check box. 3.
Security The following illustration and table describe how to use the Security screen. Figure 3-9 Security screen 1 2 3 4 5 Table 3-6 Security ENWW Callout Area on the screen Information or capability that the area provides 1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server on page 4.
Table 3-6 Security (continued) Callout Area on the screen Information or capability that the area provides 4 Hard Drive and Mass Storage Security Settings button The Perform Secure Storage Erase button allows you to perform disk wipes that remove all data stored on any mass storage unit attached to the device. NOTE: The settings for the type of Secure Storage Erase performed are configured in the File Erase Mode section of the device's security settings page.
Figure 3-10 HP Jetdirect Security Configuration Wizard Device Security Settings The EWS supports two administrative roles identified as “service” and “admin”. These administrative roles are designed to meet the needs of service providers who lease devices to customers. The service user (representing the service provider) must be capable of setting up metered billing services, etc.
Use the Device Security Settings screen to set the desired levels of security. The following illustration and table describe how to use this screen.
Figure 3-12 Device Security Settings screen (2 of 2) 6 7 8 9 10 11 Table 3-7 Configure Security Settings ENWW Callout Area on the screen Information or capability that the area provides 1 Device Password Use the Device Password section to set the EWS admin password using 16 or fewer characters. The section contains the following fields: ● Old Password–The Old Password field is always visible. The correct password is required in this field before changing or disabling the password.
Table 3-7 Configure Security Settings (continued) Callout Area on the screen Information or capability that the area provides 2 PJL Password 3 4 5 38 File System Password File System Access Settings USB Printing Use the PJL Password section to configure the PJL password, which restricts access by jobs sent to the device. The password is a number from 1 to 2147483647. The section contains the following fields: ● Old Password–The Old Password field is always visible.
Table 3-7 Configure Security Settings (continued) Callout Area on the screen Information or capability that the area provides 6 File Erase Mode 7 Control Panel Access Lock Use the File Erase Mode section to select the disk erase mode. The File System Access password must be set in order to select a mode. The section contains the following: ● Non-Secure Fast Erase–radio button. Select this to put the device in Non-Secure File Erase mode.
Table 3-7 Configure Security Settings (continued) Callout Area on the screen Information or capability that the area provides 9 Options for Services 10 Direct Ports (USB/ IEEE 1284) Use the Options for Services section to enable/disable selected device services that have a security impact. The section contains the following: ● Remote Firmware Upgrade–check box. Select Remote Firmware Upgradeto allow the device to accept RFU upgrades. ● Service Loading–check box.
Hard drive and mass storage security settings The Hard Drive and Mass Storage Security Settings page contains detailed status for each of the drives installed, encryption status, and available configuration items. Figure 3-13 Hard Drive and Mass Storage Security Settings screen For each drive installed in the printer, a drive entry will be displayed within the Hard Drive Status section.
Table 3-9 Hard drive configuration options Encrypted Disk State Options NDIPN, NSDPN Select automatic enable option SDUPN Enable Encryption (random or manual password) SDLPC, SDLPN, SDLPW Reinitialize Hard Drive NSDPP, SDUPP, NDIPP Disable encryption and continue A printer will always be in one of a defined set of Encrypted Disk States based on drive configuration. Each of the Encrypted Disk States will correlate to a set of EWS text strings and configuration options.
Secure Storage Erase enables users to replace the storage device without the possibility of anyone recovering data or applications that are on the storage devices. Use this function only to remove all stored data and applications on the storage device prior to removing it. Performing a Secure Storage Erase can take more than 2 hours, depending on the size of the media and the Secure File Erase Mode chosen. During this time the device is not accessible.
Edit Other Links Use the Edit Other Links screen to add or customize up to five links to the Web sites of your choice (see the following note). These links appear throughout the HP EWS screens in the Other Links box beneath the left navigational bar. Four permanent links (hp instant support, Shop for Supplies, Product Support, and Show Me How) are already established. The following illustration, table, and procedures describe how to use this screen.
Table 3-11 Edit Other Links (continued) Callout Area on the screen Information or capability that the area provides 4 Other Links hp instant support Connect to Web resources that help you to solve specific problems and determine what other services are available for your product. (Detailed information, including serial number, error conditions, and status, is forwarded to HP Customer Care. Hewlett-Packard Company treats this information as confidential.
Device Information Use the Device Information screen to provide a name of your choice for the device, assign an asset number, and configure the company name, the person to contact about the device, and the physical location of the device. The device name, device model, and serial number are also available on this screen. Figure 3-15 Device Information screen NOTE: If you make any changes on the Device Information screen, click Apply to save the changes.
Language Use the Language screen to select the language in which the HP EWS screens appear. The following illustration and table describe how to use this screen. Figure 3-16 Language screen 1 2 3 4 CAUTION: Selecting View Pages in Device Language or Select a Language changes the language for everyone who uses the HP EWS.
Date & Time Use the Date & Time screen to update the product time. The following illustration and table describe how to use this screen. Figure 3-17 Date & Time screen 1 2 3 4 Table 3-13 Date & Time 48 Callout Area on the screen Information or capability that the area provides 1 HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server on page 4. 2 Current Date and Current Time Shows the product date and time when the EWS was opened.
Date & Time–Advanced Use the Date & Time–Advanced screen to select the time zone (under Time Zone), Daylight Savings time settings (under Daylight Savings Time Settings), and formats you prefer for displaying the date (under Date Format) and time (under Time Format). The following illustration shows the Date & Time– Advanced screen.
Date & Time–NTS Settings Use the Date & Time–NTS Settings screen to synchronize the HP EWS with a network time server. The following illustration shows the screen. Figure 3-19 Date & Time–NTS Settings screen To configure a network time server to correct the product clock drift, use the following procedure. NOTE: This process keeps the clock from drifting (losing or gaining time), but does not synchronize the clock with the network time server clock. 50 1.
Sleep Schedule An IT administrator can use the Sleep Schedule screen to configure a wake time and a sleep time for each day. For example, the product can be set to wake up at 07:30, so the product has finished initializing and calibrating and is ready to use by 08:00. The administrator sets only one wakeup setting per day; however, each day can have a different wakeup setting. Additionally, to save energy, the sleep delay can be set to turn the product off after a specific period of inactivity.
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4 Managing network operation from the Networking screens Overview Use the Networking screens to configure and manage your product on your network. The appearance and features of the screens available from the Networking tab differ, depending on the model and version of your HP Jetdirect print server. The following screen is similar to what you might see when you click Networking. From the left navigational bar, click the Networking menu for the screen that you want to view.
Depending on your HP Jetdirect print server model and operating version, the following are some tasks that you can perform from the Networking screens: ● Change network configuration settings for various types of network connections ● Turn on or turn off printing protocols ● Set up a support contact and support URLs ● Set a password to control access to the product settings and network configuration settings.
5 Using the Other Links as a resource The Other Links box contains four permanent links that provide quick access to product-specific information, such as interactive troubleshooting and ordering information for genuine HP supplies. Figure 5-1 Other Links screen NOTE: You can use the Edit Other Links screen on the Settings tab to add up to five customized links to the Web sites of your choice. These links appear throughout the EWS screens, in the Other Links box beneath the left navigational bar.
Before sending any of the product data to Hewlett-Packard for analysis, you can view the information (for example, the serial number, error conditions, and product status) forwarded. Hewlett-Packard treats this information as confidential. Information available from hp instant support The hp instant support Web site provides these tools for troubleshooting and for maintenance: ● Firmware and software updates. ● Troubleshooting for recent events is listed on the Event Log Page.
Product Support The Product Support link connects you to a Web page that brings together a comprehensive menu of support resources that business people need. From this Web page, you can accomplish these tasks and more: ● Find a list of HP products at one site: computers, workstations, servers, storage devices, printer, scanners, digital imaging, and mobile devices. ● Obtain technical support.
Show Me How Clicking the Show Me How link connects to a Web page that provides step-by-step instructions for performing specific tasks. The following information is available: ● Clear jams ● Load trays ● Load special media ● Print both sides ● Supported paper ● More Help If the computer has Internet access, select any of these items and click Go! to open the corresponding HP Web page.
Index A accessing the HP Embedded Web Server 3 accessories, verifying installed 9 administrators alerts, setting up 26 logging off 3 logging on 3 wake time settings 51 alerts configuring 27 deleting destination lists 29 e-mail configuration 24 features 26 testing destination lists 29 asset number 16 AutoSend 31 B browsers closing after logging off 3 defined 1 supported 2 buttons, control panel 8 C Cancel Job button 33 cartridges AutoSend feature 31 ordering 45, 56 status 8, 11 usage information 13 clock dr
Netscape Navigator, versions supported 2 Networking screens 53 Networking tab 4 networks configuring 53 types supported 2 Web Jetadmin 2 Internet Explorer, versions supported 2 IT administrators alerts, setting up 26 logging off 3 logging on 3 wake time settings 51 J Jetadmin, HP Web 2 Jetdirect print server 54 K keys, control panel 8 Konqueror, versions supported 2 L Language screen 47 languages, printer 10 links 44, 55 logging off 3 logging on password settings 33 procedures 3 logs event 12 M media sta
Tray Size settings 23 Type settings 23 Tray Sizes/Types screen 23 trays accessory information 10 media status 8 settings 22 Usage Page 13 troubleshooting Configuration Page screen Event Log Page 12 instant support 45, 55 product support 45, 57 9 U updating firmware 18 usage information, AutoSend 31 Usage Page 13 user name 33 W Wake Time screen 51 Web browsers closing after logging off 3 defined 1 supported 2 Web Jetadmin 2 Web server, embedded defined 1 features 1 Web sites firmware updates 18 instant sup
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© 2008 Hewlett-Packard Development Company, L.P. www.hp.