HP LaserJet Pro M1530 - Software Technical Reference

HP File-to-email utility
The File to E-mail utility collects the data specified in an .INI file and then attaches the data files to an
e-mail that can be sent to HP Customer Support to assist troubleshooting. The utility runs on the
computer, but does not interact with the product.
The tool is included on the installer CD, but is not copied to the computer during the software
installation. HP Customer Support can also send the utility by e-mail or by posting it to an HP Web
site.
The tool is compatible with Windows 7, Windows XP and Windows Vista.
NOTE: In the Windows 7 operating system, if the File to E-mail utility freezes during execution, you
might need to be logged in as an administrator to use the utility.
The File to E-mail utility runs with any MAPI-compliant e-mail applications. It does not run with
Webbased e-mail services such as Yahoo, Hotmail, or AOL.
Depending on the speed of the computer, it might take a few minutes for the utility to gather the log
files and attach them to an e-mail message.
The File to E-mail utility consists of two files that are located in the util folder on the product
printingsystem software CD:
●
<CD-ROM drive>util\CCC\FiletoEmail\FileToEmail.exe
●
<CD-ROM drive>util\CCC\FiletoEmail\FileToEmail.ini
To use the File to E-mail utility, copy these files to the desktop, navigate to them in Explorer, and
doubleclick FileToEmail.exe to open the utility. The utility generates files, opens an e-mail message,
and attaches the files so that you can send them to the system administrator.
If the File to E-mail utility is not successful for any reason (for instance, if you cancel the utility or you
are using Web-based e-mail software), all the files are copied to a folder on the desktop that is named
HpCCC, possibly with strings of zeros attached to the end. You can zip these files and e-mail them
separately.
ENWW
HP File-to-email utility
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