HP LaserJet P2015 Printer Software Technical Reference
HP LaserJet P2015 printer Software Technical Reference
Copyright and license Trademark credits ©2007 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Adobe Photoshop®, Acrobat®, PostScript®, and the Acrobat logo® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Table of contents 1 Purpose and scope Introduction ........................................................................................................................................... 1 Device features .................................................................................................................................... 2 Printing-system software ...................................................................................................................... 4 System requirements .
Status folder ...................................................................................................... 25 Device Status ................................................................................... 26 Supplies Status ................................................................................. 27 Device Configuration ........................................................................ 27 Network Configuration ......................................................................
Event Log page ................................................................................................. 69 Settings tab ........................................................................................................................ 69 Device Information page ................................................................................... 70 Paper Handling page ........................................................................................ 70 Printing page ......................
Print-driver user interface ................................................................................................ 141 Printing Preferences driver tabs ...................................................................... 141 Properties driver tabs ...................................................................................... 142 Help system .....................................................................................................................................
Current watermarks ......................................................................................... 170 Watermark Message ....................................................................................... 171 Message Angle ............................................................................................... 171 Font Attributes ................................................................................................. 171 Default watermark settings ..............................
JPEG Passthrough (PS 3 Emulation Unidriver only) ...................................... 193 About tab features ............................................................................................................................ 194 5 Macintosh Introduction ....................................................................................................................................... 197 Macintosh printing-system software ........................................................................
Service page ................................................................................................... 230 Networking tab ................................................................................................................. 230 IP Configuration page ..................................................................................... 231 Advanced page ............................................................................................... 232 Bonjour page .......................
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List of tables Table 1-1 Table 1-2 Table 1-3 Table 1-4 Table 1-5 Table 1-6 Table 1-7 Table 1-8 Table 2-1 Table 2-2 Table 2-3 Table 4-1 Table 4-2 Table 4-3 Table 4-4 Table 4-5 Table 5-1 Table 6-1 Table 6-2 Table 6-3 Table 6-4 Table 6-5 ENWW Software technical reference overview .............................................................................................. 1 Features of the HP LaserJet P2015 printer .......................................................................................
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List of figures Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5 Figure 2-6 Figure 2-7 Figure 2-8 Figure 2-9 Figure 2-10 Figure 2-11 Figure 2-12 Figure 2-13 Figure 2-14 Figure 2-15 Figure 2-16 Figure 2-17 Figure 2-18 Figure 2-19 Figure 2-20 Figure 2-21 Figure 2-22 Figure 2-23 Figure 2-24 Figure 2-25 Figure 2-26 Figure 2-27 Figure 2-28 Figure 2-29 Figure 2-30 Figure 2-31 Figure 2-32 Figure 2-33 Figure 2-34 Figure 2-35 Figure 2-36 Figure 2-37 Figure 2-38 Figure 2-39 ENWW Installation software CD brow
Figure 2-40 HP EWS – Print Info Pages page ................................................................................................. 69 Figure 2-41 HP EWS – Event Log page .......................................................................................................... 69 Figure 2-42 HP EWS – Device Information page ............................................................................................. 70 Figure 2-43 HP EWS – Paper Handling page .......................................
Figure 3-33 Figure 3-34 Figure 3-35 Figure 3-36 Figure 3-37 Figure 3-38 Figure 3-39 Figure 3-40 Figure 3-41 Figure 3-42 Figure 3-43 Figure 3-44 Figure 3-45 Figure 3-46 Figure 3-47 Figure 3-48 Figure 3-49 Figure 3-50 Figure 3-51 Figure 3-52 Figure 3-53 Figure 3-54 Figure 3-55 Figure 4-1 Figure 4-2 Figure 4-3 Figure 4-4 Figure 4-5 Figure 4-6 Figure 4-7 Figure 4-8 Figure 4-9 Figure 4-10 Figure 4-11 Figure 4-12 Figure 4-13 Figure 4-14 Figure 4-15 Figure 4-16 Figure 4-17 Figure 4-18 Figure 4-19 Figure 4-20 Figur
Figure 5-6 Figure 5-7 Figure 5-8 Figure 5-9 Figure 5-10 Figure 5-11 Figure 5-12 Figure 5-13 Figure 5-14 Figure 5-15 Figure 5-16 Figure 5-17 Figure 5-18 Figure 5-19 Figure 5-20 Figure 5-21 Figure 5-22 Figure 5-23 Figure 5-24 Figure 5-25 Figure 5-26 Figure 5-27 Figure 5-28 Figure 5-29 Figure 5-30 Figure 5-31 Figure 5-32 Figure 5-33 Figure 5-34 Figure 5-35 Figure 5-36 Figure 5-37 Figure 5-38 Figure 5-39 Figure 5-40 Figure 5-41 Figure 5-42 Figure 5-43 Figure 6-1 Figure 6-2 Figure 6-3 xvi License dialog ......
Purpose and scope 1 Purpose and scope Introduction This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing-system software for the HP LaserJet P2015 printers. This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, Management Information Systems (MIS) personnel, and end users, as appropriate.
Table 1-1 Software technical reference overview (continued) Chapter Content This chapter also contains general information about other software features, including the following topics: ● Driver configuration for Microsoft® (MS) Windows® ● HP Embedded Web Server ● HP ToolboxFX ● HP Web Jetadmin Chapter 3, Install MS Windows printingsystem components This chapter provides instructions for installing the HP LaserJet P2015 printer in MS Windows operating systems by using various installation methods.
Purpose and scope Table 1-2 Features of the HP LaserJet P2015 printer Feature HP LaserJet P2015 printer HP product number Q7821A Memory ● 32 megabytes (MB) of synchronous random access memory (SDRAM) ● To allow for memory expansion, the printer has one DIMM slot that accepts 256 MB RAM (the printer can support up to 288 MB of memory) Speed ● Prints 26 pages per minute (ppm) on A4/letter sized media Connectivity ● A high-speed universal serial bus (USB) port ● 10/100Base-T network Jetdirect
Printing-system software The HP LaserJet P2015 printer includes the following software components and programs for Microsoft Windows operating systems. Table 1-3 Software components for Windows Components Description HP installer Installs the HP LaserJet P2015 printing-system software based on the hardware it detects from the host computer. Uninstaller Removes files and folders that were installed when the HP LaserJet P2015 printing-system software was originally installed on the computer.
Purpose and scope System requirements The following operating systems support the HP LaserJet P2015 printing-system software: ● Windows ● Linux ● UNIX® Windows NOTE: For information about the HP LaserJet P2015 printing-system software for Macintosh operating systems, see Macintosh on page 197. The HP LaserJet P2015 printing-system software has the following minimum system requirements.
Click the Support & Drivers link. Operating-system support NOTE: For information about the HP LaserJet P2015 printing-system software for Macintosh operating systems, see Macintosh on page 197. NOTE: The HP LaserJet P2015 printer does not support the Windows NT® 4.0 or Windows 95 operating systems. Throughout this document, Windows XP is used to denote Windows XP Home Edition, Windows XP Professional, and Windows Server 2003 unless noted otherwise.
www.hp.com/go/unixmodelscripts Availability The following table lists the availability of the HP LaserJet P2015 printing-system software components by operating system.
Table 1-4 Software component availability for the HP LaserJet P2015 printer (continued) Component Windows 98 SE and Windows Me Windows 2000 and Windows XP – 32-bit Windows XP – X64bit and IA – 64-bit4 Windows Server 20034 Help systems X X X X 1 This driver is installed through the Add Printer Wizard only. 2 This component is available at the following Web site: www.hp.com/go/unixmodelscripts 3 This component is available at the following Web site: www.hp.
● MS Windows ● Macintosh Each partition includes documentation files and files that are required to install and uninstall the printingsystem components. Topics: ● Windows partition ● CD versions Windows partition The root directory in the MS Windows partition of the software CD contains the AUTORUN.EXE file, the SETUP.
Table 1-5 CD part numbers for the HP LaserJet P2015 printing-system software Part number Description Need part number Windows software CD for the HP LaserJet P2015 ● printer ● Need part number Need part number 10 Languages included on CD English Catalan ● Italian ● Spanish ● Dutch ● French ● German ● Greek ● Portuguese Windows software CD for the HP LaserJet P2015 ● printer ● English Danish ● Swedish ● Finnish ● Norwegian ● Hebrew ● Estonian ● Lithuanian ● Latvian Windo
Part number Need part number Description Purpose and scope Table 1-5 CD part numbers for the HP LaserJet P2015 printing-system software (continued) Languages included on CD ● Ukranian ● Arabic Windows software CD for the HP LaserJet P2015 ● printer ● English ● Korean ● Simplified Chinese ● Traditional Chinese ● Thai Bahasa Indonesian The following table provides localization information about the software components for the HP LaserJet P2015 printer.
● EL = Greek ● EN = English ● ES = Spanish ● FI = Finnish ● FR = French ● HE = Hebrew ● HU = Hungarian Table 1-7 Software component localization by language I-Z Component 1 Operating system ID IT KO NL NO PL PT RU SV TH TR ZH CN ZH TW HP ToolboxFX 2000, XP x X X X X X X X X X X X X HP Traditional 98 SE, Me PCL 6 Driver and PS 3 Emulation Driver X X X X X X X X X X X X HP PCL 6 Unidriver and PS 3 Emulation Unidriver 2000, XP X X X X X X X X X
ENWW ZHCN = Simplified Chinese ● ZHTW = Traditional Chinese Purpose and scope ● Printing-system software 13
HP LaserJet documentation The documentation in the following table is available for the HP LaserJet P2015 printer. Table 1-8 User documentation availability and localization Document name Languages Part number Location HP LaserJet P2015 Series User Guide English CB366-90911 Arabic ? Catalan CB366-90917 The HP LaserJet P2015 Series User Guide is available in electronic format on the HP LaserJet P2015 printingsystem software CD.
Document name ENWW Languages ● Italian ● Portuguese (Brazilian) ● Spanish ● Danish ● English ● Estonian ● Finnish ● Hebrew ● Latvian ● Lithuanian ● Norwegian ● Swedish ● Arabic ● Bulgarian ● English ● Greek ● Kazakh ● Latvian ● Lithuanian ● Russian ● Turkish ● Ukrainian ● English ● Indonesian ● Korean ● Simplified Chinese ● Thai ● Traditional Chinese Part number Purpose and scope Table 1-8 User documentation availability and localization (continued
Table 1-8 User documentation availability and localization (continued) Document name 16 Chapter 1 Purpose and scope Languages Part number ● Croatian ? ● Czech ● English ● Hungarian ● Polish ● Romanian ● Serbian ● Slovak ● Slovenian Location ENWW
Software description Introduction The HP LaserJet P2015 printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems also support the HP LaserJet P2015, and software is available on the Web. For information about specific system installers, drivers, and components, see the section that corresponds to that system.
MS Windows printing-system software Topics: ● Printing system and installer ● HP LaserJet print drivers Printing system and installer Topics: ● HP LaserJet P2015 printing-system software CD for MS Windows systems HP LaserJet P2015 printing-system software CD for MS Windows systems In the MS Windows environment (Windows 2000 and Windows XP), insert the HP LaserJet P2015 printing-system software CD in the CD-ROM drive to open an interactive CD browser.
3. Click Browse…. and navigate to the root directory of the software CD. 4. Double-click the SETUP.EXE file to start the installer. Software description Figure 2-1 Installation software CD browser NOTE: The options on devices might differ from the illustration. Install Printer Software. The installation wizard guides users through the HP LaserJet P2015 printingsystem software installation. Select a Basic Installation, a Full Installation, or a Custom Installation.
The following drivers are available on the HP LaserJet P2015 printing-system software CD: 20 ● The HP PCL 6 Unidriver for Windows 2000 and Windows XP ● HP PCL 5e Unidriver for Windows 2000 and Windows XP ● The HP Postscript Level 3 Emulation Unidriver (the PS 3 Emulation Unidriver) for Windows 2000 and Windows XP ● The HP Traditional PCL 6 Driver for Windows 98 and Windows Me ● The HP Traditional PCL 5e Driver for Windows 98 and Windows Me ● The HP Traditional Postscript Level 3 Emulation drive
HP Extended Capabilities When installing the HP LaserJet P2015 printing-system software, you have the option of participating in HP's voluntary program for communication between your system and HP. This feature, available through software that is included on the printing-system software CD, helps HP monitor toner usage. If you select the option to participate, you receive an invitation about two weeks later. It contains full disclosure of the information to be communicated.
HP ToolboxFX This section provides information about the following topics: ● Overview of the HP ToolboxFX ● System requirements ● Key features ● The HP ToolboxFX folders ● Other screens ● Summary of HP ToolboxFX known issues Overview of the HP ToolboxFX NOTE: The HP ToolboxFX is available for Windows 2000 and Windows XP operating systems only. HP ToolboxFX allows end users to easily communicate with and manage their HP LaserJet P2015 printer.
● Toolbar. A toolbar appears at the top of the Main content area. The toolbar contains controls for printing, refreshing the page, ordering supplies, and getting help. ● Other Links pane. The Other Links pane is always visible in the lower-left corner of the HP ToolboxFX window. The Other Links pane contains links to the HP Instant Support, Product Support, and Product Registration pages on the HP Web site.
HP Device pop-up alert messages Pop-up alert messages notify you immediately when an error or print-cartridge warning occurs in the device. An error, such as a jam, halts device operation and requires correction before the device continues operation. The alert condition can be corrected at any time. Alerts are sent only to the specific computer that prints to the device. This feature is provided through HP ToolboxFX and is turned on by default.
E-mail alert E-mail alert messages notify up to two users when a specific alert condition occurs in the device. The alert condition can be a specific error alert or print-cartridge warning. This feature can be used to alert administrators or service providers that the device requires attention. For instance, when the toner low alert occurs, the person in charge of ordering print cartridges can be notified by e-mail. This feature is turned off by default.
Device Status The Device Status screen shows device status messages from the product. Figure 2-4 Device Status screen NOTE: The HP LaserJet P2015 printers include a Supplies Status section and a Supplies Information section on the Device Status screen, which provide information about the estimated toner level, the approximate pages remaining based on the estimated toner level, and the HP part number for easy reference when ordering new consumables.
Supplies Status The Supplies Status screen provides detailed information about the cyan, magenta, yellow, and black print cartridges. This information is not available if a non-HP cartridge is installed in the product.
Device Configuration The Device Configuration screen shows the values for all of the settings available for the product and other configuration items, such as installed DIMMs, personalities, and page counts. The contents of this screen should be consistent with the configuration page that the product generates.
Network Configuration The Network Configuration screen shows the values for all of the network settings that are available for the product. The contents of this screen should be consistent with the configuration page that the product generates.
Print Info Pages Use the Print Info Pages screen to print out the internal special pages that the product generates. Click Print next to the name of the page that you want to print. Figure 2-8 Print Information Pages screen The contents of these reports are generated by the product firmware, not by the HP ToolboxFX.
Event Log Use the Event Log screen to monitor events for the HP LaserJet P2015 printer. Up to ten events can appear on this screen. If this screen is empty, no events have occurred on the printer.
Set up Status Alerts Use the Set up Status Alerts screen to set up status alerts on the for the HP LaserJet P2015 printer. Select the Turn on alerts option and then click Apply to turn on alerts. Figure 2-10 Set up Status Alerts screen Select the options under Show an alertto receive alerts like those in the following table.
E-mail alerts ● Tray 2 Paper Out ● Beam Error ● Insufficient Memory ● Fan Error ● Door Cover Open ● Page Punt ● Close Cover ● Engine Comm Error ● Manual Feed ● Tray 1 Unexpected Size [SIZE] ● Tray 1 Jam ● Tray 2 Unexpected Size [SIZE] ● Tray 2 Jam ● Misprint ● Tray 3 Jam ● Top Detect Error ● Jam In Print Paper Path ● Top Sensor Error ● Jam In Cartridge Area ● DC Controller Error ● Jam In Output Bin ● 59.
Set up E-mail Alerts Use the Set up E-mail Alerts screen to set up e-mail alerts for the HP LaserJet P2015 printer.
Software description Figure 2-12 Set up E-mail Alerts screen – 2 of 2 E-mail messages can be sent when certain events occur at the product. Select the specific events for which you want notification. To use this feature, use a valid e-mail address, select the events for which you want notification, configure the SNMP e-mail server that will be used to send the e-mail message, and then click Apply to save the settings.
● Animated Demonstrations ● User Guide All of the content in the Help folder is static HTML content, except for the animated demonstrations. This content contains hyperlinks, and Next and Previous buttons that can be used to navigate through the various sections of the Help content. Troubleshooting Figure 2-13 Troubleshooting sub-folder Click Troubleshooting on the Troubleshooting screen to gain access to the Troubleshooting chapter of the HP LaserJet P2015 Series User Guide.
How do I...? Software description Figure 2-14 How do I...? sub-folder Click How do I... ? on the How do I... ? screen to gain access to the How do I... ? chapter of the HP LaserJet P2015 Series User Guide. Each of the How do I...? screens (Print, Network, Add Memory, and Other), contains a set of links. Each link corresponds to a particular task. Click these links to open a new window that provides content about the task.
Animated Demonstrations Figure 2-15 Animated Demonstrations screen Click the links on the Animated Demonstrations screen to view the following animated demonstrations: 38 ● Paper jam removal ● Paper jam removal from duplex assembly ● Replacing a print cartridge ● Printing on both sides of the paper Chapter 2 Software description ENWW
User Guide Software description Figure 2-16 HP LaserJet P2015 Series User Guide Use the User Guide screen to gain access to the HP LaserJet P2015 Series User Guide.
Device Information Use the Device Information screen to add or change information about the HP LaserJet P2015 printer. Figure 2-17 Device Information screen NOTE: Click Apply to make the changes take effect.
Paper Handling Use the Paper Handling screen to change the paper-handling defaults for the HP LaserJet P2015 printer.
Printing Use the Printing screen to change the printing defaults for the HP LaserJet P2015 printer. Figure 2-19 Printing screen PCL5e Use the PCL5e screen to change the PCL defaults for the HP LaserJet P2015 printer.
NOTE: Click Apply to make the changes take effect. PostScript Use the PostScript screen to change the PostScript defaults for the HP LaserJet P2015 printer. Software description Figure 2-21 PostScript screen NOTE: Click Apply to make the changes take effect.
Print Quality Use the Print Quality screen to change the print-quality defaults for the HP LaserJet P2015 printer.
Paper Types Use the Paper Types screen to configure the standard print modes that correspond to the various paper types. Software description Figure 2-23 Paper Types screen A print mode is a special setting that controls the print speed and the fuser temperature of the printer. The product speed and fuser temperature are adjusted to match the selected print mode, which can result in better print quality when printing on certain media types.
Table 2-2 Standard print modes (continued) Standard print modes Extended print modes Sensor correlation prefix Default paper types Prepunched, Recycled, Letterhead Heavy Mode None PlainHalf Heavy, Bond Cardstock Mode None PlainHalf Cardstock Light Mode None PlainFull Light Glossy Mode None Glossy Heavy Glossy Transparency Mode None Glossy Transparency Label Mode None PlainHalf Labels Print Modes screen The Print Modes screen is available to control the extended print modes for th
Clicking Restore Modes and then clicking Apply causes the HP LaserJet P2015 printer to set all of the print modes to the original factory defaults. NOTE: Click Apply to make the changes take effect. The Print Modes screen contains the following sections: The Media Type section of the Print Modes screen contains options to modify the engine print mode separately for each media type in the driver. Only one selection can be made for each control. The following controls are available: ● Fuser.
● ◦ Rough paper. This setting increases transfer current. The texture in the surface of rough papers, such as cotton bond papers, carries a large portion of the surface area away from contact with the OPC drum. In this case, more transfer current is required. ◦ Less/More transfer (-2, -1, +1, +2). These settings provide two levels of decreased transfer bias voltage and two levels of increased transfer bias voltage if the other adjustments are insufficient.
Optimize section ● Background Toner. The On setting selects optimized EP process parameters for reducing background on glossy paper. ● Extra Cleaning. High acid content or “talc” papers tend to leave a conductive residue on the OPC drums. The On setting turns on increased OPC/ETB cleaning rotations before and after pages are printed to help rub off this residue. ● Trailing Edge Over-development (full-speed).
The following Jam recovery settings are available: ● Auto (default) ● On ● Off The following Auto continue settings are available: ● On ● Off (default) Set the Connection time-out (I/O) setting to any value from 5 to 7200 seconds. The following Fast first page out settings are available: ● On (default) ● Off Set the Cartridge low threshold setting to any value from 1% to 20%. The Cartridge low threshold option sets the percentage threshold that triggers a toner-low alert in the HP ToolboxFX.
During the printing process, paper, toner, and dust particles accumulate inside the printer. Over time, this buildup can cause print-quality problems such as toner specks or smearing. Click Start to run the cleaning mode procedure on the HP LaserJet P2015 printer.
IP Configuration The IP Configuration screen shows the settings for basic Transmission Control Protocol/Internet Protocol (TCP/IP) network configuration. After changing these settings, click Apply to save the changes. The printer is restarted after the settings are changed. Figure 2-27 IP Configuration screen The IP Configuration screen shows the host name and domain of the HP LaserJet P2015 printer. By default, the HP LaserJet P2015 printer uses automatic IP configuration and DNS server.
● Automatic DNS Server. This option is selected by default. It causes the printer to automatically obtain network addresses for DNS servers from the network. If you select this option, a DHCP server provides this information. ● Manual DNS Server. Select this option to manually specify network addresses for DNS servers used by the computer. If you select this option, type the IP address for the DNS server in Preferred DNS server field.
Table 2-3 Advanced Network Settings options and settings Option Settings Enabled Features ● LPD Printing (enabled by default) ● HP SLP Discovery (enabled by default) ● Auto negotiation (default setting) ● Manual negotiation Link Speed and Duplex Automatic Crossover ◦ Link speed: 10 megabits per second (Mbps) or 100 Mbps ◦ Duplex: Full or Half ● Enable (default) ● Disable NOTE: Click Apply to make the changes take effect.
The following options are available on the SNMP screen: Enable SNMP v1 read-write access. Select this option to enable SNMP V1 agents on the printer. Custom community names can be configured to control management access to the HP LaserJet P2015 printer. ◦ Set Community name: Type the SNMP Set Community Name (password) to allow SNMP information to be configured (or written) on the printer.
Network Configuration The Network Configuration screen provides an overview of the network settings that are enabled for the HP LaserJet P2015 printer. Figure 2-30 Network Configuration screen The settings appear under the following headings: ● Network Hardware Configuration ● Enabled Features ● TCP/IP ● SNMP ● Network Statistics Password Use the Password screen to set a password for the HP LaserJet P2015 printer.
Software description Figure 2-31 Password screen Network administrators can set user passwords to protect network settings. After a password is set, only users who know the password have access to the Network Settings folder. If a password has been set, users are prompted to type the password. If the typed-in password matches the password stored in the printer, users can navigate through the Network Settings screens and make changes to the settings.
About HP ToolboxFX dialog box Click the HP logo in the HP ToolboxFX heading banner on any HP ToolboxFX screen to gain access to the About HP ToolboxFX dialog box. This dialog box shows the software version number and a copyright notice. This dialog box also shows the version number for each HP ToolboxFX product that is installed. Figure 2-32 HP ToolboxFX dialog box HP Instant Support Click HP Instant Support to access self-help based on information sent from the product to the HP Web site.
Product Registration The Product Registration link connects you to a Web page where you can register the HP LaserJet P2015 printer. Software description Figure 2-33 Product Registration screen Supplies Ordering The Supplies Ordering link connects to a Web page that helps you order supplies online from a reseller of your choice. The HP LaserJet P2015 printer supplies are pre-selected. Change quantities or select additional items.
● USB drivers are unsigned ● Enable or disable HP ToolboxFX .NET Framework dependencies Because the HP ToolboxFX is implemented using .NET technologies, the Microsoft .NET Framework must be installed on the users' system. When the HP ToolboxFX software installer runs, it silently installs Microsoft .NET Framework 1.1 (no service pack). However, some known issues with .NET Framework 1.1 (no service pack) might impact users. NOTE: If the .NET Framework 1.
updates are installed. Again, in these cases, the user might experience the intermittant Cannot connect to the device. error. The best recourse in this situation is to uninstall the Microsoft .NET Framework 2.0, run Windows update to install the .NET 1.1 Service Pack 1 and all of the subsequent critical security updates, and then run the Windows update and reinstall the .NET Framework 2.0, which is available as an optional update. ● NDP1.1sp1-KB867460-X86.exe ● NDP1.1sp1-KB886903-X86.
Obtaining debugging information from HP ToolboxFX Although it is very unlikely, HP ToolboxFX can encounter fatal errors that cause it to crash. If this occurs, the following dialog box appears: Figure 2-35 HP ToolboxFX – sample error dialog You likely did nothing to cause this error, and nothing can be done to recover from the internal issues that caused the error. The only recourse is to turn the computer off and then on again, or to restart HP ToolboxFX from the Program Group.
Follow these instructions to obtain detailed debugging information from HP ToolboxFX: 1. Shut down HP ToolboxFX by executing HPTLBXFX.exe shutdown. See Enable or disable HP ToolboxFX on page 63. 2. Use Notepad or Wordpad to edit the C:\Program Files\HP\ToolBoxFX\defaults\manifest.
5. Add the disabling option by typing -disable at the end of the path so that the Open field appears as: "C:\Program Files\HP\ToolboxFX\bin\hptlbxfx.exe -disable" 6. Click OK. CAUTION: Disabling the HP ToolboxFX terminates all HP ToolboxFX functionality. If multiple devices use the HP ToolboxFX, disabling it causes all the devices to lose HP ToolboxFX functionality, including status and e-mail alerts.
HP Embedded Web Server The HP Embedded Web Server (HP EWS) is a Web-based application that allows users to control settings on the HP LaserJet P2015 printer through the Web browser. To open the HP EWS, open a Web browser and type the printer IP address in the address bar. The printer IP address appears on the Network Configuration screen in HP ToolboxFX.
Device Status The Device Status page shows device status messages from the device. The Device Status page also contains some pertinent printer information and device settings. Figure 2-36 HP EWS – Device Status page Supplies Status page The Supplies Status page shows the status of all of the printer supplies, including the print cartridges.
Device Configuration page The Device Configuration page shows the values of all of the settings that are available in the printer. The contents of this page are consistent with the configuration page that the firmware generates.
Network Configuration page The Network Configuration page contains information about the network and its enabled features. Figure 2-39 HP EWS – Network Configuration page Print Info Pages Use the Print Info Pages page to print the internal special pages that the device generates.
Software description Figure 2-40 HP EWS – Print Info Pages page Event Log page Use the Event Log page to track the events that occur on the HP LaserJet P2015 printer.
Device Information page The Device Information page contains identifying information about the HP LaserJet P2015 printer. Figure 2-42 HP EWS – Device Information page Paper Handling page Use this page to configure the paper-handling settings for the HP LaserJet P2015 printer.
Printing page Use this page to change the printing defaults for the HP LaserJet P2015 printer. Software description Figure 2-44 HP EWS – Printing page PCL5e page Use the PCL5e page to change font information and form length.
PostScript page Use the PostScript page to change the Print PS Errors option. Figure 2-46 HP EWS – PostScript page Print Quality page Use the Print Quality page to change the print quality defaults for the HP LaserJet P2015 printer.
Paper Types page Use the Paper Types page to set the default paper type settings for the HP LaserJet P2015 printer.
System Setup page Use the System Setup page to change settings on the HP LaserJet P2015 printer such as Jam Recovery and Auto Continue. Figure 2-49 HP EWS – System Setup page Service page Use the Service page to initiate the cleaning mode on the HP LaserJet P2015 printer. Figure 2-50 HP EWS – Service page Networking tab Use the Networking tab to view and change settings for the network connection and communication with the printer.
● Advanced page ● Bonjour page ● SNMP page ● Network Configuration page ● Password page IP Configuration page Software description Use the IP Configuration page to configure the IP address and host and domain names for the HP LaserJet P2015 printer.
Advanced page Use the Advanced page to configure the enabled settings and other settings, such as link speed, for the HP LaserJet P2015 printer. Figure 2-52 HP EWS – Advanced page Bonjour page Use the Bonjour page to enable or disable the Bonjour settings for the HP LaserJet P2015 printer.
SNMP page Use this page to configure the SNMP settings for the HP LaserJet P2015 printer.
Network Configuration page The Network Configuration page contains information about the network and its enabled features.
Password page Use this page to set or change the Administrator password.
HP Web Jetadmin Use the HP Web Jetadmin and a browser to manage HP Jetdirect-connected devices within an intranet. HP Web Jetadmin is a browser-based management tool that should be installed only on a single network-administration server. To download a current version of HP Web Jetadmin, and for the latest list of host systems that support HP Web Jetadmin, go to the following Web site: www.hp.
3 Install MS Windows printing-system components Introduction NOTE: If the computer is running a 64-bit MS Windows operating system, install the corresponding 64-bit print driver. For instructions, see Installing the print drivers by using Microsoft Windows Plug-andPlay or the add-printer wizard on page 84.
Installation overview The software for the HP LaserJet P2015 printer comes on one CD. The CD includes print drivers and all of the necessary software for the HP LaserJet P2015 printer. The HP LaserJet P2015 includes a new installer that improves the software installation process and supports a software-first installation, which is the recommended installation method. A Minimum installation option is available, which consists of only the print drivers.
Installation options The HP LaserJet P2015 printing-system software can be used with the HP LaserJet P2015 printer in the following configurations: ● Direct Connection. Install the HP LaserJet P2015 printing-system software on a computer that is directly connected to the product through a USB port and running Microsoft Windows 2000 or Microsoft Windows XP. In this configuration, the printer is not shared. A single user has complete physical control over the printer.
3. Follow the onscreen prompts to install the software. 4. When the installation is nearly complete, the Finish dialog box appears and you can print a test page. Click the Print a test page check box, and then click Finish to finish the installation and print a test page. 5. If prompted to restart the computer, click Yes.
3. On the Configure tab, click the drop-down menu, select the printer model, and then click OK. MS Windows install Figure 3-1 Configure the driver Plug-and-play installation for direct USB connection in Microsoft Windows 98 SE Up to five events might occur when you use Microsoft Windows Plug-and-Play to install the HP LaserJet P2015 print driver software on a computer running Microsoft Windows 98 SE. NOTE: The SETUP.
3. Insert the HP LaserJet P2015 printing-system CD into the CD-ROM drive on the computer. NOTE: If a dialog box that contains an Install button appears, click Exit and continue with step 4. 4. Connect a USB cable between the printer and the computer. 5. When the Add New Hardware Wizard USB Composite Device dialog box appears, click Next.
6. Click the Search for the best driver for your device. (Recommended) option button, and then click Next. 7. Select the CD-ROM check box and clear all other check boxes. Click Next to continue.
8. Click Next to accept the updated driver (USBHUB). Figure 3-5 Add New Hardware Wizard USB Composite Device - What do you want to install? dialog box 9. Click Next to install the driver for the HP LaserJet P2015 printer.
10. Click Finish to complete the installation of the HP LaserJet P2015 printer. 11. The remaining plug-and-play events for the HP Embedded Web Server, USB Printing Support, and HP LaserJet P2015 PCL 6 driver are automatic. 12. Click Start, click Settings, and then click Printers to confirm that the HP LaserJet P2015 PCL 6 driver is installed.
Plug-and-play installation for a direct USB connection in Microsoft Windows Me Up to five events might occur when you use Microsoft Windows Plug-and-Play to install the HP LaserJet P2015 print driver software on a computer running Microsoft Windows Me. NOTE: The SETUP.EXE program on the HP LaserJet P2015 printing-system CD is not supported in Windows 98 SE, Windows Me, or Windows Server 2003.
6. Click Finish in the USB Printing Support dialog box. 7. In the HP EWS dialog box, click the Automatic search for a better driver (Recommended) option button and then click Next to continue the installation.
8. Click Finish to continue copying files to the computer. The remaining plug-and-play events for the HP LaserJet P2015 PCL 6 driver are automatic. Figure 3-11 Add New Hardware Wizard – Finish dialog box 9. Click Start, click Settings, and then click Printers to confirm that the HP LaserJet P2015 driver is installed. Add-Printer Wizard installation for network connections in Windows Server 2003 The SETUP.EXE program on the HP LaserJet P2015 printing-system CD is not supported in Windows Server 2003.
NOTE: Windows Server 2003 uses the same print driver as Windows 2000 and Windows XP. If prompted to restart the computer, click Yes. MS Windows install 7.
Microsoft Windows installation for networked computers Each networked computer that has the HP LaserJet P2015 printing-system software installed has access to all of the printer features over a network connection. This access is through on-board networking that comes standard on the HP LaserJet P2015n, HP LaserJet P2015dn, and HP LaserJet P2015x printers.
If Sharing does not appear on the menu, follow these stepsenable printer sharing for Microsoft Windows 98 SE or Microsoft Windows Me. : 3. a. Click Start, click Settings, and then click Control Panel. b. Double-click the Network icon. c. On the General tab, click File and Print Sharing. d. Click the I want to be able to allow others to print to my printers check box, and then click OK. e. Click OK again, and then close the Control Panel. If you are prompted to restart the computer, click Yes. f.
5. Type the path and share name of the HP LaserJet P2015 printer to connect to, or click Browse and navigate to the printer. 6. Click Next. 7. Click Yes or No when asked if you want to use this printer as the default printer for Microsoft Windows-based programs, and then click Next. 8. Click Finish to complete the installation and close the Add Printer wizard. NOTE: You might need the product software CD to complete the print–driver installations.
Installation dialog box options for Microsoft Windows 2000 and Microsoft Windows XP The following section shows the dialog box options that appear during the HP LaserJet P2015 printingsystem software installation on Microsoft Windows 2000 and Microsoft Windows XP operating systems. NOTE: The HP LaserJet P2015 printing-system software installer does not support Microsoft Windows 98 SE, Microsoft Windows Me, or Windows Server 2003.
Click Begin Setup to initiate a series of screens that show how to prepare the HP LaserJet P2015 for software installation. Click the arrows in the lower-right corner of the screen to view animated illustrations of each step. When setup is complete, the Install Printer Software screen appears. Figure 3-13 Install Printer Software screen Click Install Printer Software to install the print drivers and other software features.
Printing-system software installation The following sections describe the dialog-box options that appear during the HP LaserJet P2015 software installation on Windows operating systems. MS Windows install Figure 3-14 HP LaserJet P2015 CD Browser screen The first dialog box contains the following links: Install Printer Software. This link takes you to the initial command for installing the software.
In any dialog box where it is available, click the Back button, to return to the previous dialog box, or click the Cancel button to cancel the installation. NOTE: The sequence of dialog boxes might differ from what is shown here, depending on the product and the selected options. Figure 3-15 USB install – Welcome to the Install Wizard dialog box Click Next to continue. Between dialog boxes, a current-progress screen appears.
The Do Not Block Install Wizard Processes dialog box provides information about possible conflicts with firewall or anti-spyware software that might be running on your system. Read and follow the instructions, and then click Next.
Figure 3-17 USB install – Do Not Block HP Install Wizard Processes dialog box NOTE: The Check for recommended installation updates dialog box appears only if the installer detects that a network connection is available.
If you have Web access, click Yes to check for HP LaserJet P2015 installation updates. This step is optional. Click any of the links to open a screen that provides further information: ● Show the information that will be sent to HP ● More information about installation updates ● HP's Privacy Policy Click No to continue the installation without checking for installation updates.
Figure 3-20 USB Install – sample System Requirements Results dialog box NOTE: When appropriate, the Continue button is available and installation can proceed despite the warning, such as in the System Requirements Results screen in the foregoing illustration. If a blocking condition prevents the installation from continuing, the Continue button is not available. Click Retry to check again for minimum system requirements. Click Continue to proceed with the installation.
When you select the I accept the terms in the license agreement option, the Next button becomes available. Click Next. The HP Extended Capabilities dialog box appears.
Figure 3-22 USB install – HP Extended Capabilities dialog box If you select the Install HP Extended capabilities option, a dialog box appears two weeks after installing the HP LaserJet P2015, giving details about participation in the HP Product Survey Program. If you select the Do not install HP Extended capabilities option, you are not invited to participate in the HP Product Survey Program. Click More Information to find out more about HP Extended Capabilities and the HP Product Survey Plan.
The Destination Folder dialog box shows where the printing-system software files are installed. The default option creates an HP program group, which you access by clicking Start and then selecting Programs or All Programs. Click Next to open the Ready to Install dialog box.
Figure 3-24 USB install – Ready to Install dialog box To continue the installation, click Next. Between dialog boxes, an Installing screen appears. This screen shows the progress of the installation and provides information about the number of subtasks that have been completed in each step. This process might take a few minutes.
Next, the Connection Type dialog box appears.
Select the Directly to this computer using a USB cable. option, and then click Next to continue the installation. The Connect Your Device Now dialog box appears. Figure 3-27 USB install – Connect Your Device Now dialog box When the Connect Your Device Now screen appears, make sure that the HP LaserJet P2015 is turned on. Then attach the USB cable between the computer and the HP LaserJet P2015.
The Device has been detected dialog box appears. Click Next to continue the installation. It might take as long as 35 minutes for the installation to finish.
Figure 3-29 USB install – Restart your computer dialog box The You must restart your computer to finish the installation of your device. dialog box appears. Click Restart to continue the installation.
When you start the computer again, the Congratulations! Software installation complete. dialog box appears. Click Finish to continue.
Figure 3-31 USB install – Test Page dialog box The Test Page dialog box indicates that a test page is being sent to the HP LaserJet P2015. If the test page prints successfully, click OK. If the test page fails to print, click Troubleshoot. This option opens a series of troubleshooting dialog boxes. The Sign up now screen appears.
If you have Web access, you can sign up to receive information from HP. On the Sign up now screen, click Next to open the HP Registration Web page. Follow the onscreen instructions to register.
Figure 3-33 HP Registration screen Network installation dialog box options for Windows This section shows the dialog boxes that appear when you install the HP LaserJet P2015 over a network connection. In any dialog box where it is available, click the Back button to return to the previous dialog box, or click the Cancel button to cancel the installation.
NOTE: The sequence of dialog boxes might differ from what is shown here, depending on the product, the network configuration, and the selected options. Click Next to continue. Between dialog boxes, a current-progress screen appears. This screen shows the progress of the installation and provides information about the number of subtasks that have been completed in each step.
Figure 3-35 Network install – Sample screen showing current progress NOTE: The Check for recommended installation updates dialog box appears only if the installer detects that a network connection is available.
If you have Web access, click Yes to check for HP LaserJet P2015 installation updates. This step is optional. Click any of the links to open a screen that provides further information: ● Show the information that will be sent to HP ● More information about installation updates ● HP's Privacy Policy Click No to continue the installation without checking for installation updates.
Figure 3-37 Network install – Installation Options dialog box Select the Full (Recommended) option to install the complete printing-system software. Select Minimum to install only limited software. Click Details for information about the Full (Recommended) and Minimum installations and to find out if your system meets the recommended installation requirements. A sample System Requirements Results dialog box is shown in the following illustration.
NOTE: When appropriate, the Continue button is available and installation can proceed despite the warning, such as in the System Requirements Results screen in the illustration. If a blocking condition prevents the installation from continuing, the Continue button is not available. Click Retry to check again for minimum system requirements. Click Continue to proceed with installation. Between dialog boxes, a Preparing to Install screen appears.
Figure 3-39 Network install – Licence Agreement dialog box When you select the I accept the terms in the license agreement option, the Next button becomes available. Click Next. The HP Extended Capabilities dialog box appears.
If you select the Install HP Extended capabilities option, a dialog box appears two weeks after installing the HP LaserJet P2015 product, giving details about participation in the HP Product Survey Program. If you select the Do not install HP Extended capabilities option, you are not invited to participate in the HP Product Survey Program. Click More Information to find out more about HP Extended Capabilities and the HP Product Survey Plan. Click Next to continue the installation.
Figure 3-41 Network install – Destination Folder dialog box The Destination Folder dialog box shows where the printing-system software files are installed. The default option creates an HP program group, which you access by clicking Start and then selecting Programs or All Programs. NOTE: The destination-folder path might differ from what is shown in the illustration. If HP software has been installed previously, the Change... option will not appear.
To continue the installation, click Next. Between dialog boxes, an Installing screen appears. This screen shows the progress of the installation and provides information about the number of subtasks that have been completed in each step.
Figure 3-43 Network install – Connection Type dialog box Select the Through the network option and then click Next to continue the installation. The Identify Printer dialog box appears.
If you select Search from a list of detected printers (Recommended), the Searching dialog box appears as the software searches the network for the HP LaserJet P2015.
Figure 3-45 Network install – Searching dialog box If you select the Specify a printer by address option on the Identify Printer dialog box, the Specify Printer dialog box appears.
Specify the HP LaserJet P2015 by hardware address (MAC), TCP/IP address, or IP Hostname. After typing one of these options in the appropriate field, click Next to continue. The Printer Found dialog box appears either after the software completes its search for the HP LaserJet P2015, or after you specify the product.
Figure 3-47 Network install – Printer Found dialog box The Yes, install this printer option is selected by default. To install a different printer, select the No, I want to install a different printer option. To continue installing the HP LaserJet P2015, click Next. The Confirm Network Settings dialog box appears.
To accept the settings (recommended), click Next to continue the installation. The Congratulations! Software installation complete dialog box appears. To change the settings, click Change TCP/IP Settings. The Confirm Changing Settings dialog box appears.
Figure 3-49 Network install – Confirm Changing Setting dialog box Because the printer is already configured for the existing network, first confirm that you want to change the settings. Click Next to continue. The Set Network Protocol dialog box appears.
To change the settings, make your changes in the dialog box that appears, and then click Next to continue. The Confirm Settings dialog box appears (see Figure 3-48 Network install – Confirm Network Settings dialog box on page 131). Click Next to continue. It might take as long as 35 minutes for this step to finish the installation process.
Figure 3-51 Network install – Restart your computer dialog box The You must restart your computer to finish the installation of your device. dialog box appears. Click Restart to continue the installation.
Click Finish to continue the installation. The Test Page dialog box appears.
Click OK if the test page prints successfully. If the test page fails to print, click Troubleshoot. This option opens a series of troubleshooting dialog boxes. The Sign up now screen appears. Figure 3-54 Sign up now screen If you have Web access, you can sign up to receive information from HP. On the Sign up now screen, click Next to open the HP Registration Web page. Follow the onscreen instructions to register.
MS Windows install Figure 3-55 HP Registration screen ENWW Installation dialog box options for Microsoft Windows 2000 and Microsoft Windows XP 137
138 Chapter 3 Install MS Windows printing-system components ENWW
4 HP PCL 6, PCL 5, and PS emulation unidrivers for MS Windows Introduction This document describes the features of the HP LaserJet P2015 unidrivers: the HP PCL 6 Unidriver, the HP PCL 5e Unidriver, and the HP Postscript Level 3 Emulation Unidriver (PS 3 Emulation Unidriver) for Windows 2000, Windows XP (32-bit and 64-bit), and Windows Server 2003 (32-bit and 64-bit).
● Services tab features ● Device Settings tab features ● About tab features 140 Chapter 4 HP PCL 6, PCL 5, and PS emulation unidrivers for MS Windows ENWW
Access to print drivers in Windows 2000 and Windows XP Depending on the operating system on which the print drivers are installed, access to the print drivers and different print-driver interfaces is available in several ways: ● Software-program print-dialog box ● Print-driver user interface Software-program print-dialog box To gain access to the print-driver settings from within most software programs, follow these steps: 1. Click File. 2. Click Print. 3. Click Properties.
Properties driver tabs This set of tabs controls the driver behavior and driver connections. To gain access to the Properties tabs, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the device name. 5. Click Properties.
Help system The HP LaserJet P2015 PCL 6 and PS emulation unidrivers include a full-featured Help system to provide assistance with printing and configuration options. The following Help options are available. ● “What's this?” Help ● Context-sensitive Help ● Constraint messages “What's this?” Help "What's this?" Help is supported in Windows 2000 and Windows XP.
Whenever a constraint message appears with Resolve all conflicts for me automatically or I will resolve the conflict myself buttons, the action of the buttons is as follows: ● To reject the change that was just made, returning the control to its previous value, click Resolve all conflicts for me automatically and then click OK. ● To accept the change that was just made and return to the driver settings to resolve the conflict, click I will resolve the conflict myself and then click OK.
(although most current software programs support these features in the print dialog box or through the page settings in the software program). The following figure shows the Advanced tab. HP unidrivers for Windows Figure 4-2 The default appearance of the Advanced tab The Advanced tab contains the following controls: ● Paper/Output ● Document Options Paper/Output The Paper/Output settings contain the Copy Count control: Copy Count Copy Count specifies the number of copies to print.
The requested number of copies appears in the Copy Count option. Select the number by typing in the box or by using the up and down arrows to the right of the text box. Valid entries are numbers from 1 to 9999. The copies value will not advance from the maximum number (9999) to 1 when the up arrow is used, or change from 1 to the maximum number (9999) when the down arrow is used.
Select one of the following settings in the PostScript Output Options drop-down menu: ● Optimize for Speed. This is the default setting. ● Optimize for Portability. Use this setting to create a file that conforms to the Adobe Document Structuring Conventions (ADSC). Each page of the document is a self-contained object. For example, use this option to create a postscript file and print it on a different printer. ● Encapsulated PostScript (EPS).
Printer Features The Printer Features setting contains the following controls: ● Print All Text as Black The Print All Text as Black feature is Disabled by default. When Enabled is selected, the driver prints all text as black regardless of the original document text color. Color text is printed as black, except for white text, which remains white. (White text is a reliable method of printing reverse typeface against a dark background.
Paper/Quality tab features To gain access to the Paper/Quality tab, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the device name. 5. Click Printing Preferences. 6. Click the Paper/Quality tab. Use the Paper/Quality tab to specify the size, type, and source of the media.
The Paper/Quality tab contains the following control sets: ● Print Task Quick Sets ● Paper Options ● Use Different Paper/Covers ● Document preview image ● Print Quality Print Task Quick Sets The first group box in the upper portion of the Paper/Quality tab is Print Task Quick Sets.
ENWW Driver feature Feature setting location Default values for U.S.
Table 4-1 Print Task Quick Set default values for the HP LaserJet P2015 printer (continued) 1 Driver feature Feature setting location Default values for U.S.
When you select User Guide Print Settings, all of the settings are restored to the default settings, except for the following settings: ● On the Paper/Quality tab, Type Is: is set to Unspecified. ● On the Finishing tab, the Print on Both Sides check box is selected. ● On the Finishing tab, Flip Pages Up check box is selected. ● On the Finishing tab, Pages per Sheet is set to 2 pages per sheet. ● On the Finishing tab, Page Order is set to Right then Down.
Paper Options The settings specified in the Paper Options group box on the Paper/Quality tab apply to all of the pages of the document. The following figure shows the Paper Options group box and the selections that are available by default. Figure 4-4 Paper Options group box The appearance of the Paper Options group box changes when the Use Different Paper/Covers check box is selected.
size setting, such as Notepad, or when producing a book or a booklet that does not require different media sizes. NOTE: Certain software programs can override the size command and specify different media sizes within a single document. When you change the print-driver setting to a media size that is not currently loaded in the device, a control-panel message appears that prompts you to load the media size or select another tray.
The name that appears in the Name text box depends on the following conditions: ● If a saved custom media size has been selected from the drop-down menu on the Paper/ Quality tab, then the Name text box shows the name of the selected custom media size. ● If a standard media size has been selected on the Paper/Quality tab, then the Name text box shows the default name of "Custom.
Table 4-2 PCL 6 custom media sizes (continued) Tray Dimensions Minimum Maximum Duplexing unit Width 148.0 mm (5.83 inches) 297 mm (11.7 inches) Height 210.0 mm (8.26 inches) 432 mm (17 inches) Source is The Source is: setting specifies the source tray to use for printing a document. The list of source trays depends on the device accessories that are installed. Any optional source trays that are installed through the Device Settings tab also appear here.
● HP LaserJet Paper ● HP Premium Choice LaserJet Paper ● Preprinted ● Letterhead ● Transparency ● Prepunched ● Labels ● Bond ● Recycled ● Color ● Light 60-75 g/m2 (16–20 lb) ● Heavy 90-105 g/m2 (24-28 lb) ● Cardstock 105-176 g/m2 (28–65 lb) ● Envelope ● Rough The default setting is Unspecified, and the program selects the media type. Before selecting a different setting, make sure that the correct media type is loaded in the tray that is specified in the Source is: setting.
Front Cover Use the Front Cover options to include a blank or preprinted front cover on a document, or to include a front cover from a source tray that is different from the one used for the remainder of the document. The following figure shows the Front Cover setting and options.
NOTE: Use the same size of media for the entire print job. All Use Different Paper/Covers options use the last Size is: setting selected in any one of the Use Different Paper/Covers options. When you change the type and source of the media and covers, the settings remain configured until you close the software program. First Page Use the First Page options to select an alternative media type or source for the first page of a document.
NOTE: Use the same size of media for the entire print job. All Use Different Paper/Covers options use the last Size is: setting selected in any one of the Use Different Paper/Covers options. When you change the type and source of the media and covers, the settings remain configured until you close the software program. Other Pages Use the Other Pages options to select an alternative media type or source for the other pages of the document.
NOTE: Use the same size of media for the entire print job. All Use Different Paper/Covers options use the last Size is: setting selected in any one of the Use Different Paper/Covers options. When you change the type and source of the media and covers, the settings remain configured until you close the software program. Last Page Use the Last Page options to select an alternative media size, type, or source for the last page of a document.
Back Cover Use the Back Cover options to include a blank or preprinted back cover on a document, or to include a back cover from a source tray that is different from the one used for the remainder of the document. The following figure shows the Back Cover setting and options.
The Source is: setting specifies the source tray to use for adding a back cover to the document. The list of source trays depends on the device accessories that are installed. Any optional trays that are installed through the Device Settings tab also appear here. The Type is: drop-down menu shows all of the media types that the device supports. NOTE: Use the same size of media for the entire print job.
The Print Quality drop-down menu contains the following controls in the PS 3 Emulation Unidriver: ● 1200 dpi ● FastRes 1200 ● 600 dpi ● 300 dpi NOTE: When a “ProRes” setting is selected, documents are printed using a resolution of 1200 x 1200 dpi. This is the best print quality, but printing speed is slower than for documents printed on a “FastRes” setting.
Effects tab features To gain access to the Effects tab, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the device name. 5. Click Printing Preferences. 6. Click the Effects tab. Use the Effects tab to create unique media effects such as scaling and watermarks. The following figure shows the Effects tab.
The Effects tab contains the following controls: ● Print Task Quick Sets ● Resizing Options ● Document preview image ● Watermarks Print Task Quick Sets Use the Print Task Quick Sets control to store the current combination of driver settings that appear on all other Printing Preferences driver tabs. Print task quick sets are either preset or user-defined printing specifications, such as media size and pages per sheet.
Figure 4-12 Preview images – Legal on Letter; Scale to Fit off (left) and on (right) When the size for which the document is formatted (that is, the logical size) differs from the target size, the preview image uses a dashed gray line to show the boundaries of the logical page in relation to the target page size. % of Normal Size The % of Normal Size option provides a slider bar to use for scaling the percentage setting. The default setting in the entry box is 100% of normal size.
document preview image appears in the upper-right corner of the following Printing Preferences driver tabs: ● Paper/Quality ● Effects ● Finishing Switching between tabs does not change the location or appearance of the document preview image. When you move the mouse cursor over the document preview image, the cursor changes from an arrow to a gloved hand. You can toggle between portrait and landscape page orientation by clicking the image.
Click Edit, and the Watermark Details dialog box appears. Figure 4-13 Watermark Details dialog box The dialog box shows a preview image and provides options for creating a new watermark and controlling the message angle and font attributes. Click OK to accept all of the changes that are made in the Watermark Details dialog box. However, clicking Cancel does not cancel all of the changes.
NOTE: You can have no more that 30 watermarks in the Current Watermarks list at one time. When you reach the limit of 30 watermarks, the New button is disabled. To edit an existing watermark, select the watermark in the Current Watermarks list. If you change the Watermark Message for that watermark, you are, in effect, creating a new watermark.
◦ Medium ◦ Medium Dark ◦ Dark ◦ Very Dark ◦ Darkest These values represent the intensity of the gray that is used. Select Light to produce a lightly saturated gray watermark. Select Lightest to produce the lightest shade of watermark. Select Darkest to produce a black watermark. ● Size Font sizes from 1 to 999 points are available from the Size menu. The default point size is languagedependent.
Finishing tab features To gain access to the Finishing tab, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers (Windows XP) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the device name. 5. Click Printing Preferences. 6. Click the Finishing tab. Use the Finishing tab to print booklets and control the media output. The following figure shows the Finishing tab.
The Finishing tab contains the following controls: ● Print Task Quick Sets ● Document options ● Document preview image ● Orientation Print Task Quick Sets Use the Print Task Quick Sets control to store the current combination of driver settings that appear on all other Printing Preferences driver tabs. Print task quick sets are either preset or user-defined printing specifications, such as media size and pages per sheet.
● ◦ Cardstock ◦ Tough Paper Size is: is set to any media size except for the following sizes: ◦ Statement ◦ Envelope #10 ◦ Envelope DL ◦ Envelope C5 ◦ Envelope B5 ◦ Envelope Monarch NOTE: As a rule, extra memory need not be installed on the HP LaserJet P2015 printer in order to print on both sides. However, very complex double-sided print jobs might require additional memory.
Select the media type that corresponds to the media that you are using for the print job. The following media types have a different print modes when you manually print on the second side: ● Plain ● Preprinted ● Letterhead ● Prepunched ● Bond ● Recycled ● Color ● Rough NOTE: To make the Print on Both Sides (Manually) check box available in the document options, select the Allow Manual Duplexing option on the Device Settings tab in the Properties print-driver tabs.
To print a multiple-page document, follow these steps: 1. Select the Print on Both Sides (Manually) check box. 2. Click OK. The even-number pages of the document print. 3. When the control panel shows the MANUALLY FEED message, insert the stack of media (on which the even-number pages have been printed) as indicated in the following figure. When you have completed the steps that appear in the dialog box, the second half of the print job prints on the back side of the stack of media.
Table 4-4 Page orientation Orientation (Finishing tab) Flip Pages Up selected Flip Pages Up not selected Portrait Short-edge binding Long-edge binding Landscape Long-edge binding Short-edge binding When Print on Both Sides is selected, the document preview image changes to show a spiral binding along either the left edge or the top edge of the page. In addition, a folded-over corner appears in the lower-right portion of the preview image, indicating that printing occurs on the back side.
A booklet is a print job that places two pages on each side of a sheet that can then be folded into a booklet that is half the size of the media. Use the Booklet Layout drop-down menu on the Finishing tab to control booklet settings. Print a booklet Complete the following steps to print a booklet in most software programs. 1. Click File. 2. Click Print. 3. Click Properties. 4. Click the Finishing tab. 5. Select the Print on Both Sides check box. 6.
Page Order The Page Order drop-down menu contains four selections: ● Right, then Down ● Down, then Right ● Left, then Down ● Down, then Left The preview document image changes to reflect alterations in these settings, as shown by the examples in the following figure.
NOTE: Nearly all software programs establish the orientation for the printed page, so the page orientation in the driver is useful only for the few software programs that do not set an orientation. The Orientation group box contains three options: ● Portrait. The top edge of the document is the shorter edge of the media. ● Landscape. The top edge of the document is the longer edge of the media. ● Rotate by 180 degrees. This creates a landscape or portrait orientation in which the image is rotated 180°.
Services tab features To gain access to the Services tab, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the device name. 5. Click Printing Preferences. 6. Click the Services tab. The Services tab is shown in the following figure.
● Internet Services ● Device services Internet Services The Internet Services group box contains the Select a destination drop-down menu with the following selections: ● Online diagnostic tools. Open the HP Instant Support Web site, where you can find interactive tools and contacts for troubleshooting. ● Support and troubleshooting. Open the product page for the HP Business Center. ● Product manuals. Open a Web page from which you can view or download HP LaserJet P2015 printer manuals.
Device Settings tab features The Device Settings tab is in the Properties window for the print driver. To gain access to the Device Settings tab, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the device name. 5. Click Properties. 6. Click the Device Settings tab.
Figure 4-19 PS 3 Emulation Unidriver Device Settings tab ● Form to Tray Assignment ● Font Substitution Table ● External Fonts ● PS 3 Emulation Unidriver Device Settings ● Installable Options Form to Tray Assignment A network administrator can use Form to Tray Assignment to specify the media size in each input tray. The HP LaserJet P2015 printer supports more than one source of media. You can assign a form (which defines the media size and margins) to each media source.
The trays listed in the Form to Tray Assignment setting include standard trays and optional accessory trays. Generally, items that are installed separately have a separate Installable Options setting. The input trays listed here are also listed as media sources on the Paper/Quality tab. Configuring the trays 1. Select the appropriate tray in the Form to Tray Assignment list. 2. Use the drop-down menu to select the media size (or form) that is loaded in that tray. 3.
External Fonts NOTE: The External Fonts option is available only in the HP PCL 6 and PCL unidrivers. It is not available in the PS 3 Emulation Unidriver. Use the External Fonts option to install and remove external fonts for the device. External fonts can be soft fonts or DIMM fonts. Click the External Fonts option to make the Properties button available. Click Properties to open the HP Font Installer dialog box, which is shown in the following figure.
7. Click the External Fonts option. The Properties button appears. 8. Click Properties. The HP Font Installer dialog box appears. 9. Type the name and path of the font metric file in the Printer Font File Location text box, or click Browse to locate the file on the computer. The font file names appear in the Font(s) to be Added window. 10. Select the fonts that you want to add, and then click Add. The fonts are installed and the file names appear in the Installed Font(s) window. 11.
● Minimum Font Size to Download as Outline ● Maximum Font Size to Download as Outline Available PostScript Memory This control specifies the amount of available postscript memory and provides a spin box for changing this value. The available postscript memory is a subset of the device total physical memory. It is usually best to set the postscript memory to match the total RAM that is shown on the configuration page.
Convert Gray Text to PostScript Gray This control specifies whether to convert the true gray value (RGB) in text to the gray provided by the PS 3 Emulation Driver. The following settings are available: ● Yes ● No. This is the default setting. Convert Gray Graphics to PostScript Gray This control specifies whether to convert the true gray value (RGB) in graphics to the gray provided by the PS 3 Emulation Driver. The following settings are available: ● Yes ● No. This is the default setting.
default setting is 600 pixel(s). You can use the spin box to change this value to a maximum of 32,767 pixels. Installable Options Topics: ● Tray 3 ● Duplex Unit (for 2-Sided Printing) ● Allow Manual Duplexing ● Printer Memory ● Mopier Mode ● Mopier mode and collation ● Postscript Passthrough (PS 3 Emulation Unidriver only) ● JPEG Passthrough (PS 3 Emulation Unidriver only) Tray 3 This control specifies whether you have tray 3, an optional 250-sheet tray, installed on the device.
The HP LaserJet P2015 supports the transmit-once mopying feature when the Mopier Mode: setting on the Device Settings tab is Enabled. When you use the HP PCL 6 Unidriver, HP PCL 5e Unidriver, or PS 3 Emulation Unidriver, mopying is performed in one of two ways: either through the software or through the device hardware. When the mopier is enabled, mopying takes place through the device hardware by default.
software programs with Postscript Passthrough enabled, because such programs send postscript information to the printer that cannot be controlled by the driver. Other programs might print using these options without problems. Select Disabled and print the document again if you encounter problems. NOTE: In some cases, disabling Postscript Passthrough can cause unexpected results within a software program.
About tab features The About tab is in the Properties for the print driver. To gain access to the print driver Properties, click Start on the MS Window task bar, select Settings, and then click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 1. Click Start. 2. Select Settings. 3.
HP unidrivers for Windows The About lists driver installation file names and their version numbers. The About tab also indicates whether the driver was autoconfigured, whether administrator preferences were set, the date the driver was last configured, and whether the configuration is default or user-defined.
196 Chapter 4 HP PCL 6, PCL 5, and PS emulation unidrivers for MS Windows ENWW
5 Macintosh Introduction The HP LaserJet P2015 comes with printing software and installers for Apple Computer, Inc., Macintosh operating systems.
Macintosh printing-system software The HP LaserJet P2015 printing system for Macintosh is composed of an HP-created postscript printer definition file (PPD) and a printer dialog extension (PDE) file that work together with the Macintosh OS print system. These files are used by the Macintosh OS print system to determine default print settings and also allows the user to select between the various print options and settings and are installed by the provided HP LaserJet Installer.
● Printing-system software on the Web ● In-box printing-system software CDs Printing-system software on the Web All software that is contained on the installation CD is also available on the Web. Web deployment is the preferred method for obtaining the latest software. The Web site offers an option for automatic e-mail notification about new software releases. NOTE: This document describes drivers that are shipped with the printing-system software CD.
The HP Macintosh printing-system software files all reside in the Macintosh partition. The HP LaserJet Installer for Macintosh is at the root of the Macintosh CD Partition. The user manuals (in PDF format) are grouped by language and are under the Documents directory on the Macintosh CD Partition. CD versions The software CD for the HP LaserJet P2015 contains the files for installing the printing-system software on the computer.
EN = English ◦ FR = French (Français) ◦ HU = Hungarian (Magyar) ◦ KK = Kazakh ◦ PL = Polish (Polski) ◦ RO = Romanian ◦ RU = Russian ◦ SK = Slovak ◦ SL = Slovenian ◦ SR = Serbian ◦ TR = Turkish ◦ UK = Ukranian CD AS – Asia (part number CB366–60108): ◦ EN = English ◦ ID = Indonesian (Bahasa) ◦ KO = Korean ◦ TH = Thai ◦ ZHCN = Simplified Chinese ◦ ZHTW = Traditional Chinese Macintosh ● ◦ ENWW Macintosh printing-system software 201
Macintosh install and uninstall instructions The HP LaserJet P2015 printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. This document provides procedures for installing and removing the HP LaserJet P2015 printing-system software for Macintosh operating systems.
HP Embedded Web Server Mac OS X supports the HP Embedded Web Server (HP EWS). Use the HP EWS to perform the following tasks: ● View the device status and change device settings. ● View and change network settings for the device. ● Print information pages for the device. ● View the device event log. The HP EWS is accessed by using a web browser such as Safari. The HP USB EWS Gateway software allows the web browser access to the device if the device is connected using a USB cable.
4. The main Installer dialog appears. Click Install and then follow the onscreen instructions to complete the software installation. NOTE: When you are installing the printing-system software, be patient. The installer must perform an initial search of the computer for up to 1 minute. During this time the installer might appear to be stalled. 5. When software installation is complete, click Quit. 6. Continue with the steps for setting up a printer.
Figure 5-2 hp LaserJet Software screen In the hp LaserJet Software pane, double-click the Mac OS X folder to open it. In the Mac OS X folder, double-click the HP LaserJet v6.1.0.213.app icon. This begins the install process. Figure 5-3 HP LaserJet v.5.7 icon The Authenticate dialog appears. Type the correct “admin” name and password and click OK to continue. The installer startup screen appears. Click Cancel to exit the installation.
Figure 5-5 HP LaserJet for Macintosh installer startup-screen Click Continue. The License dialog appears. Figure 5-6 License dialog Click Print… to open the Page Setup dialog for the default printer and print a copy of the license agreement. Click Save… to open the system Save dialog and save the license agreement to disk. Read the software-license agreement and then click Continue to continue the installation. A dialog appears, asking you to accept the license agreement.
Figure 5-7 Easy Install dialog The default option in the drop-down menu at the top of the screen is Easy Install. You can also select Custom Install in the same menu. The Configuration installation option installs the HP EWS Configuration Utility, which is used to access the HP EWS program. For more information, see HP Embedded Web Server (EWS) on page 219. Click Install to start the installation. The Custom Install screen displays all of the options that are available on the printing-system software CD.
Click Install to start the installation on the selected disk. The printing system files are installed in the main Library folder on the Macintosh hard drive. If installed, the HP Device Configuration Utility is installed under the Application directory in a directory labeled HP EWS Device Configuration. An uninstaller utility for the Device Configuration utility is also installed in this directory. Figure 5-9 Installing dialog The Installing dialog shows installation progress.
Figure 5-11 Installation success message Click Quit to exit the installer. Click Continue to return to the HP LaserJet Installer. Printer setup After installing the printing-system software in Macintosh operating systems, the printer must be set up. Topics: ● Set up a printer with Mac OS X V10.4 or higher) ● Set up a printer with Mac OS X V10.3 ● Set up a printer with Mac OS X V10.2.8 ● Troubleshooting the printer setup Set up a printer with Mac OS X V10.
2. In the Applications folder, open the Utilities folder, and then run the Printer Setup Utility. The Printer List appears. It looks similar to the one shown in the following figure. Figure 5-12 Printer list screen You can also configure the printer using the Print & Fax pane of System Preferences (from the Apple menu, choose System Preferences..., then choose Print & Fax). Figure 5-13 Print & Fax screen 3.
5. You can use either Bonjour or IP Printing for the network connection. If you are using Bonjour, carry out the following steps: a. Click the Default Browser tab. Figure 5-14 Default Browser tab b. Select the HP LaserJet P2015 printer from the list. The software verifies that the printer is connected to the network and the Print Using field is automatically populated with the correct PPD for the printer.
If you want to use the IP Printing method, carry out the following steps: a. Click the IP Printer tab. b. Select HP Jet Direct – Socket from the Protocol pull-down menu. This is the recommended setting for HP printers. c. Print out the printer configuration pages. On the printer, press and hold in the green button for eight seconds, or until you see the LEDs above the button start to blink. The printer prints out the configuration pages. d.
6. Click Add. The Installable Options screen appears. Figure 5-15 Installable Options screen 7. In the Collation in Printer drop-down menu, select one of the following options, depending on the device configuration: ● Yes – Total RAM > 96 MB or Hard Disk ● No – Total RAM < 96 MB and No Hard Disk 8. If the device has the optional 250-sheet tray 3, select Tray 3. 9.
Set up a printer with Mac OS X V10.3 1. If you are installing the printer using a USB connection, connect the USB cable between the HP LaserJet P2015 printer and the computer. Turn on the printer. If you are installing using a network connection, verify that the network cable is connected to the printer and the printer is on. 2. In the Applications folder, open the Utilities folder, and then run the Printer Setup Utility.
If you are installing the printer using a network connection, continue with the following steps. 4. Click Add (or the Set Up Printers... button in the Print & Fax screen, and then Add) to open the add printer screen. Figure 5-19 Add printer screen 5. Select the network connection protocol in the top pull-down menu. The two supported protocols are Rendezvous and IP Printing. If you are using Rendezvous, carry out the following step: Select the HP LaserJet P2015 in the Name list.
c. On the first configuration page, under Product Settings, find the IP Address. Type this address into the Printer Address field on the add printer screen. d. Select the Printer Model and select HP LaserJet P2015 in the Model Name list. If the HP LaserJet P2015 Series PPD does not appear in the Model Name list, turn the computer off and then on again and restart the setup process. 6. Click Add. The HP LaserJet P2015 printer appears in the Printer List. 7.
If the printer does not appear, or if the correct information does not appear in the Kind column, see Troubleshooting the printer setup on page 218. If you are installing the printer using a network connection, continue with the following steps. 4. Click Add to open the add printer screen. Figure 5-21 Add printer screen 5. Select the network connection protocol in the top pull-down menu. The two supported protocols are Rendezvous and IP Printing.
If you are using IP Printing, carry out the following steps: a. Print out the printer configuration pages. On the printer, press and hold in the green button for eight seconds, or until you see the LEDs above the button start to blink. The printer prints out the configuration pages. b. On the first configuration page, under Product Settings, find the IP Address. Type this address into the Printer's Address field. c. Select the Printer Model and select HP LaserJet P2015 in the Model Name list. 6.
Carry out each one of these solutions in the order given, and restart the setup process after each one to see if the issue has been resolved. ● Verify that the USB or network cable is connected between the printer and the computer and that the printer is powered on. ● Try disconnecting and reconnecting the cable. If the computer has more than one USB port, try a different USB port. ● Turn the printer off and then back on again. ● Turn the computer off and then back on again.
● Networking tab Access to the HP EWS Use any one of the following methods to gain access to the HP EWS: ● Using the Mac OS Print Center, Printer Setup Utility, or Print & Fax screen: 1. In the Applications folder, open the Utilities folder, and then run the Printer Setup Utility or the Print Center utility. You can also access the HP EWS using the Print & Fax pane of System Preferences (from the Apple menu, choose System Preferences..., then choose Print & Fax). 2.
Status tab The Status tab allows you to access and print out detailed information regarding device and supply status, device configuration, network configuration, and usage. The Status tab contains the following pages: ● Device Status ● Supplies Status page ● Device Configuration page ● Network Configuration page ● Print Info Pages ● Event Log page Device Status The Device Status page shows device status messages from the device.
Supplies Status page The Supplies Status page displays the status of all of the supplies used by the printer, including the black, cyan, magenta, and yellow print cartridges.
Device Configuration page The Device Configuration page displays the values of all of the settings available to be set in the printer. The contents of this page are consistent with the Configuration page generated by the firmware.
Network Configuration page The Network Configuration page contains all the information about the network and its enabled features. Figure 5-26 HP EWS – Network Configuration page Print Info Pages The Print Info Pages page provides users the ability to easily print out the internal special pages that are generated by the device. The following information pages are available.
● PS Font List ● Supplies Page Figure 5-27 HP EWS – Print Info Pages page Event Log page Use the Event Log page to track the events that occur on the HP LaserJet P2015 printer.
● System Setup page ● Service page Device Information page The Device Information page contains identifying information about the HP LaserJet P2015 printer.
Paper Handling page Use this page to configure the paper-handling settings for the HP LaserJet P2015 printer. Figure 5-30 HP EWS – Paper Handling page Printing page Use this page to change the printing defaults for the HP LaserJet P2015 printer.
PCL5e page Use the PCL5e page to change font information and form length. This page does not apply to Macintosh print drivers. Figure 5-32 HP EWS – PCL5e page PostScript page The PostScript page allows you to change the Print PS Errors option.
Print Quality page Use the Print Quality page to change the print quality defaults for the HP LaserJet P2015 printer. Figure 5-34 HP EWS – Print Quality page Paper Types page Use the Paper Types page to set the default paper type settings for the HP LaserJet P2015 printer.
System Setup page Use the System Setup page to change settings on the HP LaserJet P2015 printer such as Jam Recovery and Auto Continue. Figure 5-36 HP EWS – System Setup page Service page Use the Service page to initiate the cleaning mode on the HP LaserJet P2015 printer. Figure 5-37 HP EWS – Service page Networking tab The Networking tab allows you to view and change settings for the device’s network connection and communication.
● Advanced page ● Bonjour page ● SNMP page ● Network Configuration page ● Password page IP Configuration page Use the IP Configuration page to configure the IP address and host and domain names for the HP LaserJet P2015 printer.
Advanced page Use the Advanced page to configure the enabled settings and other settings, such as link speed, for the HP LaserJet P2015 printer. Figure 5-39 HP EWS – Advanced page Bonjour page Use the Bonjour page to enable or disable the Bonjour settings for the HP LaserJet P2015 printer. You can also use this page to change the Bonjour printer name.
SNMP page Use this page to configure the SNMP settings for the HP LaserJet P2015 printer.
Network Configuration page The Network Configuration page contains all the information about the network and its enabled features.
Password page Use this page to set or change the Administrator password.
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Engineering Details 6 Engineering Details Introduction Topics: ENWW ● Troubleshooting ● Uninstall ● Media attributes ● Hewlett-Packard HP LaserJet P2015 Series Printing System Readme Introduction 237
Troubleshooting This section contains the following topics: ● Basic troubleshooting checklist ● Troubleshooting tools ● Known Issues for the HP LaserJet P2015 printer Basic troubleshooting checklist Use the following steps when trying to solve a problem with the device. Table 6-1 Troubleshooting checklist Step number Verification step Possible problems 1 Is the power on? No power due to failed power 1. source, cable, switch, or fuse. Verify that the device is plugged in. 2.
File to E-mail utility ● AccessDeniedUtility.exe ● FixErr1714 utility File to E-mail utility The File to E-mail utility collects the data specified in an .INI file and then attaches the data files to an e-mail that can be sent to HP Customer Support to assist troubleshooting. The utility runs on the computer, but does not interact with the HP LaserJet all-in-one. The tool is included on the installer CD, but is not copied to the computer during the software installation.
FixErr1714 utility This utility is used by CCC agents when customers call in with MSI error 1714, which is an occasional problem that occurs when a different user than the installing user attempts to uninstall the product. ● This utility might fix the 1714 problem; some evidence exists that this utility might not work in all cases. ● No command line options exist, just double-click. ● No logging takes place. ● No user interface exists.
Engineering Details Uninstall This section provides information about the following topics: ● Uninstall methods ● Uninstall component list ● Uninstall instructions for Microsoft Windows 2000 and Microsoft Windows XP ● Uninstall instructions for Microsoft Windows 98 SE and Microsoft Windows Me Uninstall methods The following three methods exist for uninstalling the HP LaserJet P2015 printing-system software from the computer: ● Program group.
Uninstall instructions for Microsoft Windows 2000 and Microsoft Windows XP NOTE: To uninstall the software from Microsoft Windows 2000 and Microsoft Windows XP, log on with Administrator privileges. 1. Quit all open programs. 2. Click Start, click Programs (or All Programs in Microsoft Windows XP), select HP, select HP LaserJet P2015 series, and then click Uninstall. 3. The Important Information dialog box appears. Click Next to continue.
The Cleanup Progress dialog box appears. A progress bar reflects the status of the uninstall process. Figure 6-2 Cleanup Progress dialog box ENWW Uninstall 243 Engineering Details 4.
5. When the uninstall process is completed, the Restart dialog box appears. Select the Click here to restart later check box if you want to restart the computer at a later time, and then click Finish. Or, click Finish to restart the computer and finish the uninstall process.
Engineering Details Media attributes This section includes the following information about media attributes: ● Media types and sizes ● Custom paper sizes Media types and sizes The tables in this section provide information about media features, media attributes, and paperhandling constraints for the HP LaserJet P2015 printer. NOTE: The following table lists the features and attributes of various media listed under the Size Is drop-down menu on the Paper/Quality tab.
Table 6-2 Supported media attributes (continued) Paper sizes B5 (JIS) Postcard (JIS) Double Postcard (JIS) A5 8.5 x 13 (Foolscap) 16K 7.75 x 10.75 16K 184x260mm 16K 195x270mm 246 Chapter 6 Engineering Details Width Height (3.0 inches) (5.00 inches) Maximum: Maximum: 216 mm 356 mm (8.5 inches) (14.0 inches) 182 mm 257 mm (7.16 inches) (10.12 inches) 100 mm 148 mm (3.94 inches) (5.83 inches) 148 mm 200 mm (5.83 inches) (7.87 inches) 148 mm 210 mm (5.83 inches) (8.
The following table identifies the media types the HP LaserJet P2015 supports in trays 1, 2, and 3. Table 6-3 Tray 1 and Tray 2 specifications Tray 1 and Tray 2 Dimensions1 Weight Capacity2 Paper Minimum: 76 x 127 mm 60 to 163 g/m2 (16 to 43 lb) (3 x 5 inches) Single sheet of 75 g/m2 (20 lb) paper for Tray 1 Up to 176 g/m2 (47 lb) for postcards Maximum: 216 x 356 mm Up to 250 sheets for Tray 2 (8.
Table 6-5 Specifications for automatic 2-sided printing Tray 1, Tray 2, and optional Tray 3 Dimensions1 Weight Capacity2 Paper Letter, A4, legal, 8.5 x 13 inches 60 to 105 g/m2 (16 to 28 lb) Single sheet for Tray 1 Up to 250 sheets for Tray 2 and optional Tray 3 HP LaserJet glossy paper Letter, A4 75 to 120 g/m2 (20 to 32 lb) Single sheet for Tray 1 Up to 250 sheets for Tray 2 and optional Tray 3 1 The printer supports a wide range of standard and custom sizes of print media.
● Introduction ● Product Software ● Known issues and workarounds ● Installation Instructions ● Customer assistance ● Legal statements Introduction Purpose of this document This document contains installation instructions for the HP LaserJet P2015 printing system software. Product connection information All HP LaserJet P2015 Series printers have a Hi-Speed USB 2.0 port.
Microsoft Windows printer drivers The software CD-ROM that came with the printer includes three Windows printer drivers: PCL 5e, PCL 6, and HP postscript level 3 emulation. Choose a printer driver based on the way you use the printer. ● Use the PCL 6 printer driver to take full advantage of all printer features. Unless complete backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended.
● Plug-and-Play print driver packages are available on the web at the following URL: http://www.hp.com/support/ljp2015. ● Functionality on systems that meet only minimum system requirements will be limited. Use of many images or videos requires a system that meets the recommended system requirements for acceptable performance and reliability. If the device is not recognized: ● Verify that the cable is USB 2.0 high-speed compliant. ● Ensure that the cable is connected correctly.
NOTE: To install additional printer drivers (PCL 5e or HP postscript level 3 emulation), utilize the Windows Add Printer utility. Installing software on Microsoft Windows NOTE: Administrator privileges are required to install the printing system onto a Windows 2000 or Windows XP operating system. USB Connection 1. Insert the software installation CD into the computer CD-ROM drive. 2. If the installation program does not start automatically, browse the CD contents and run the SETUP.EXE file. 3.
Insert the CD-ROM. 4. Run the installation utility. 5. After the installation utility has completed, open the Print Center or Printer Setup Utility. 6. Click Add, and then select Bonjour/Rendezvous from the drop-down list. 7. Select the HP LaserJet P2015 Series printer name that matches the mDNS printer name found on the Network configuration report printed in step 2. 8. Click Add. The printer name displays in the Printer List. Setup is complete.
WARRANTY AND COPYRIGHT © 2006 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Index Symbols/Numerics % of Normal Size setting unidrivers 168 A About tab HPToolboxFX 58 About tab, unidrivers 194 AccessDeniedUtility.
Connection Type screen (Windows network installation) 126 constraint messages constraint, unidrivers 143 control panel settings unidrivers 139 Copy Count settings unidrivers 145, 192 covers, use different paper settings unidrivers 158 Ctrl-D settings 189 Current Progress screen (USB Windows installation) 101 Current Progress screen (Windows network installation) 118 Custom Installation choosing 19 custom paper sizes PCL unidrivers 155 customer support 58 D debugging HP ToolboxFX 62 default Print Task Quick
standalone 6 Windows 4 Drum low threshold settings 50 duplexing paper specifications 248 duplexing unit custom paper sizes 156 unidriver configuration 191 unidriver settings 174 E e-mail alerts 25, 34 troubleshooting File to E-mail utility 239 EconoMode, unidrivers 165 Effects tab unidrivers 166 error messages Auto continue settings 50 constraint, unidrivers 143 e–mail alerts 25 pop-up alerts 24 Receive Alerts for device events 23 Euro symbol 190 Event Log page, HP EWS 69, 225 Event Log screen, HP ToolboxFX
Settings 69, 225 SNMP page 77, 233 Status tab 65, 221 Supplies Status page 66, 222 System Setup page 74, 230 HP EWS, Macintosh about 219 HP Extended Capabilities uninstalling 241 HP Instant Support 58 HP Marketing Assistant uninstalling 241 HP Photosmart Premier uninstalling 241 HP postscript level 3 emulation support 144 HP Printer Utility, Macintosh accessing 220 HP Software License Agreement screen (USB Windows installation) 105 HP Software License Agreement screen (Windows network installation) 122 HP S
Last Page settings unidrivers 162 Layout Options unidrivers 148 license agreement (USB Windows installation) 105 License Agreement screen (Windows network installation) 122 Linux drivers 5, 6 Linux operating systems 5 Linux support 7 local connections, Microsoft Windows installation 83 localized CD-ROMs Macintosh 200 Windows 9 localized versions documentation 14 ordering CDs 8 M Macintosh operating systems supported 23 Macintosh operating systems components, software 202 dialog boxes, Mac OS X printingsyste
page orientation settings unidrivers 177, 180 pages per minute 3 Pages per Sheet settings unidrivers 179 paper custom sizes supported 247 custom sizes, PCL unidriver settings 155 duplexing specifications 248 fuser modes 45 Pages per Sheet settings, unidrivers 179 Paper Handling screen 41 Print Document On settings, unidrivers 167 Print on Both Sides settings, unidrivers 174 Size is settings, unidrivers 154 sizes supported 3, 245 Source is settings, unidrivers 157 Type is: settings, unidrivers 157 types supp
Print Page Borders settings unidrivers 179 Print Quality page, HP EWS 72, 229 Print Quality screen, HP ToolboxFX 44 Print Quality settings unidrivers 164 Print Task Quick Sets, unidrivers about 150 custom 153 defaults 150 use guide 152 printer control panel settings unidrivers 139 Printer Dialog Extensions (PDEs) 202 Printer Features, unidrivers 148 Printer Found screen (Windows network installation) 130 printing settings 42 Printing page, HP EWS 71, 227 Printing Preferences tabs 141 Printing screen, HP Too
Service screen, HP ToolboxFX 50 Services tab 182 Set up E-mail Alerts screen, HP ToolboxFX 34 settings Device Configuration screen 28 overriding 139 Print Task Quick Sets, unidrivers 150 restoring factory 50 Settings tab, HP EWS 69, 225 Settings tab, HP EWS Device Configuration utility 69, 225 Setup Status Alerts screen, HP ToolboxFX 32 sharing setting up 94 Sign Up Now screen 115 Sign Up Now screen (Windows network installation) 136 sizes, paper HP ToolboxFX settings 41 Print on Both Sides settings, unidri
Internet Services 183 JPEG Passthrough 193 Layout Options 148 Mopier settings 191 operating systems supported 7 Pages per Sheet 179 Paper Options 154 Paper/Output settings 145 Paper/Quality tab 149 PostScript Options 146 PostScript Passthrough 192 Print Quality settings 164 Print Task Quick Sets 150 Printer Features 148 Printing Preferences tabs 141 Properties tabs 142 Resizing Options settings 167 Scale to Fit 167 Services tab 182 Watermarks settings 169 uninstallation Macintosh printing system 219 uninsta
264 Index ENWW
© 2007 Hewlett-Packard Development Company, L.P. www.hp.
