HP LaserJet P2050 Series Printer Software Technical Reference
HP LaserJet P2050 Series Printer Software Technical Reference
Copyright and License Trademark Credits © 2008 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries. The information contained herein is subject to change without notice.
Table of contents 1 Document and product basics Purpose and scope .............................................................................................................................. 1 Product overview .................................................................................................................................. 2 Product features .................................................................................................................. 2 Product comparison .............
Supplies Status ................................................................................. 24 Device Configuration ........................................................................ 24 Network Summary ............................................................................ 25 Print Info Pages ................................................................................ 26 Event Log .........................................................................................
Paper Handling page ........................................................................................ 56 Printing page ..................................................................................................... 57 PCL5e page ...................................................................................................... 57 PostScript page ................................................................................................. 57 Print Quality page ............................
USB installation dialog-box options for Windows .............................................. 78 Network installation dialog box options for Windows ........................................ 86 Set a default printer ........................................................................................................... 98 Uninstall the software ......................................................................................................................... 99 Uninstall component list ............
Print Quality drop-down menu ......................................................................... 123 EconoMode ..................................................................................................... 123 Effects tab features .......................................................................................................................... 125 Resizing Options ..............................................................................................................
5 Macintosh software and utilities Introduction ....................................................................................................................................... 145 Supported operating systems for Macintosh .................................................................................... 146 Macintosh operating system requirements ...................................................................... 146 Change printer-driver settings for Macintosh .................................
Network Settings ............................................................................................. 183 Bonjour Settings .............................................................................................. 184 Additional Settings .......................................................................................... 186 6 Engineering details Media attributes ...............................................................................................................................
Web ................................................................................................................. 200 HP software and support services—additional information ............................. 200 Legal statements ............................................................................................................. 200 Trademark notices .......................................................................................... 200 Software warranty, license, and copyright ..............
List of tables Table 1-1 Table 1-2 Table 1-3 Table 1-4 Table 1-5 Table 2-1 Table 4-1 Table 4-2 Table 4-3 Table 5-1 Table 5-2 Table 5-3 Table 6-1 Table 6-2 ENWW Software technical reference overview .............................................................................................. 1 User documentation availability and localization ............................................................................... 5 Available languages on the printing-system CD .....................................
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List of figures Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5 Figure 2-6 Figure 2-7 Figure 2-8 Figure 2-9 Figure 2-10 Figure 2-11 Figure 2-12 Figure 2-13 Figure 2-14 Figure 2-15 Figure 2-16 Figure 2-17 Figure 2-18 Figure 2-19 Figure 2-20 Figure 2-21 Figure 2-22 Figure 2-23 Figure 2-24 Figure 2-25 Figure 2-26 Figure 2-27 Figure 2-28 Figure 2-29 Figure 2-30 Figure 2-31 Figure 2-32 Figure 2-33 Figure 2-34 ENWW Installation software CD browser ........................................................
Figure 2-35 Figure 2-36 Figure 2-37 Figure 2-38 Figure 2-39 Figure 2-40 Figure 2-41 Figure 2-42 Figure 2-43 Figure 2-44 Figure 2-45 Figure 2-46 Figure 2-47 Figure 2-48 Figure 2-49 Figure 2-50 Figure 2-51 Figure 2-52 Figure 2-53 Figure 2-54 Figure 2-55 Figure 2-56 Figure 2-57 Figure 2-58 Figure 2-59 Figure 3-1 Figure 3-2 Figure 3-3 Figure 3-4 Figure 3-5 Figure 3-6 Figure 3-7 Figure 3-8 Figure 3-9 Figure 3-10 Figure 3-11 Figure 3-12 Figure 3-13 Figure 3-14 Figure 3-15 Figure 3-16 Figure 3-17 Figure 3-18 Figur
Figure 3-20 Figure 3-21 Figure 3-22 Figure 3-23 Figure 3-24 Figure 3-25 Figure 3-26 Figure 3-27 Figure 3-28 Figure 3-29 Figure 3-30 Figure 3-31 Figure 4-1 Figure 4-2 Figure 4-3 Figure 4-4 Figure 4-5 Figure 4-6 Figure 4-7 Figure 4-8 Figure 4-9 Figure 4-10 Figure 4-11 Figure 4-12 Figure 4-13 Figure 4-14 Figure 4-15 Figure 5-1 Figure 5-2 Figure 5-3 Figure 5-4 Figure 5-5 Figure 5-6 Figure 5-7 Figure 5-8 Figure 5-9 Figure 5-10 Figure 5-11 Figure 5-12 Figure 5-13 Figure 5-14 Figure 5-15 Figure 5-16 Figure 5-17 E
Figure 5-18 Figure 5-19 Figure 5-20 Figure 5-21 Figure 5-22 Figure 5-23 Figure 5-24 Figure 5-25 Figure 5-26 Figure 5-27 Figure 5-28 Figure 5-29 Figure 5-30 Figure 5-31 Figure 5-32 Figure 5-33 Figure 5-34 Figure 5-35 Figure 5-36 Figure 5-37 Figure 5-38 xvi Paper Status screen ................................................................................................................... 169 Device Information screen ........................................................................................
Document and product basics 1 Document and product basics Purpose and scope This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing-system software for the product. This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, Management Information Systems (MIS) personnel, and end users, as appropriate.
Table 1-1 Software technical reference overview (continued) Chapter Content This chapter also contains general information about other software features, including the following topics: ● Driver configuration for Microsoft® (MS) Windows® ● HP Embedded Web Server (network models only) ● HP ToolboxFX ● HP Web Jetadmin Chapter 3, Install Windows printing-system components This chapter provides instructions for installing the product in Windows operating systems by using various installation methods.
Printer drivers Resolution Fonts Accessories Connectivity Supplies Supported operating systems Accessibility ENWW Document and product basics Feature Description ● Windows and Macintosh printer drivers ● Embedded Web server (for network-connected models only) ● HP PCL 5 Universal Print Driver for Windows (HP UPD PCL 5) (available for download from the Web) ● HP PCL 6 ● HP postscript emulation Universal Print Driver for Windows (HP UPD PS) (available for download from the Web) ● XPS (XM
Product comparison HP LaserJet P2050 Series models HP LaserJet P2055d printer HP LaserJet P2055dn printer HP LaserJet P2055x printer CE457A CE459A CE460A ● Has the same features as the HP LaserJet P2055d model, plus the following: Has the same features as the HP LaserJet P2055dn model, plus the following: ● Prints up to 35 pages per minute (ppm) on Letter size paper and 33 ppm on A4 size paper ● Contains 64 megabytes (MB) of random access memory (RAM) and is ● expandable to 320 MB.
The documentation in the following table is available for the product. Table 1-2 User documentation availability and localization ENWW Document name Languages Part number Location User Guide English CE457-90902 Arabic CE457-90903 The user guide is available in electronic format on the product software CD.
Table 1-2 User documentation availability and localization (continued) Document name 6 Languages Part number Serbian CE457-90931 Slovak CE457-90929 Slovenian CE457-90930 Spanish CE457-90910 Swedish CE457-90932 Thai CE457-90933 Turkish CE457-90934 Ukrainian CE457-90935 Vietnamese CE457-90936 Chapter 1 Document and product basics Location ENWW
Document and product basics Table 1-2 User documentation availability and localization (continued) ENWW Document name Languages Part number Location Getting Started Guide ● Arabic CE457-90976 ● Bulgarian ● Croatian The getting started guide is available in hard copy and comes in the box with the product.
Software availability The following table presents the part numbers and language groups on the software CDs for the product.
Document and product basics Table 1-3 Available languages on the printing-system CD (continued) CD part number CE457-14004 Languages ● Slovenian ● Turkish ● Ukrainian ● English ● Chinese (Simplified) ● Chinese (Traditional) ● Indonesian (Bahasa) ● Korean ● Thai ● Vietnamese The software installers are available in the following languages.
Table 1-4 Software installer available languages (continued) Windows installer ● Kazakh ● Korean ● Latvian ● Lithuanian ● Norwegian ● Polish ● Portuguese (Brazilian) ● Romanian ● Russian ● Serbian ● Slovak ● Slovenian ● Spanish ● Swedish ● Thai ● Turkish ● Ukrainian ● Vietnamese Macintosh installer The printer drivers are available for the following languages.
French ● German ● Greek ● Hebrew ● Hungarian ● Indonesian (Bahasa) ● Italian ● Kazakh ● Korean ● Latvian ● Lithuanian ● Norwegian ● Polish ● Portuguese (Brazilian) ● Romanian ● Russian ● Serbian ● Slovak ● Slovenian ● Spanish ● Swedish ● Thai ● Turkish ● Ukrainian ● Vietnamese Document and product basics ● The following software programs are available in the following languages.
Table 1-5 Software languages (continued) 12 HP ToolboxFX HP SureSupply ● Chinese (Simplified) ● Chinese (Simplified) ● Chinese (Traditional) ● Chinese (Traditional) ● Croatian ● Croatian ● Czech ● Czech ● Danish ● Danish ● Dutch ● Dutch ● Estonian ● Estonian ● Finnish ● Finnish ● French ● French ● German ● German ● Greek ● Greek ● Hebrew ● Hebrew ● Hungarian ● Hungarian ● Indonesian (Bahasa) ● Indonesian (Bahasa) ● Italian ● Italian ● Kazakh
Document and product basics Product walkaround Front view 1 2 3 4 8 7 5 6 ENWW 1 Tray 1 (pull to open) 2 Top output bin 3 Control panel 4 Print-cartridge-door release button 5 On/off switch 6 Optional Tray 3 (included with the HP LaserJet P2055x) 7 Tray 2 8 Print-cartridge door Product walkaround 13
Rear view 1 2 3 7 4 6 14 5 1 Jam-release door (pull the green handle to open) 2 Straight-through paper path (pull to open) 3 DIMM cover (provides access to the DIMM slot) 4 Interface ports 5 Rear duplex jam-release door 6 Power connection 7 Slot for a cable-type security lock Chapter 1 Document and product basics ENWW
Document and product basics Interface ports 1 2 1 Hi-speed USB 2.0 connection, for connecting directly to a computer 2 RJ.45 network connection (network models only) Model and serial-number label location The label that contains the model and serial numbers is on the outside of the rear output (straight-through paper path).
16 Chapter 1 Document and product basics ENWW
Windows software description Introduction The product comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems also support the product, and software is available on the Web. For information about specific system installers, drivers, and components, see the section that corresponds to that system.
Windows printing-system software Topics: ● Printing system and installer ● HP LaserJet print drivers Printing system and installer In Windows XP and Windows Vista systems, insert the printing-system software CD to open an interactive CD browser. Use the CD browser to install the print driver and related components, and to gain access to online user documentation, a customization utility, and Adobe Acrobat Reader software. The following figure shows the main screen of the printing-system software CD.
Install Printer Software. The installation wizard guides users through the printing-system software installation. View User Guide. Use this option to view the user guide. HP LaserJet print drivers The HP PCL 6 driver is supported in Microsoft XP and Vista 32-bit and 64-bit operating systems. For other operating systems, drivers can be downloaded from the following HP Web site: www.hp.com/go/ ljp2050series_software. These drivers include the PCL 5 UPD and the HP postscript level 3 emulation (PS) UPD.
HP ToolboxFX This section provides information about the following topics: ● Overview of HP ToolboxFX ● HP ToolboxFX system requirements ● Key features ● The HP ToolboxFX folders ● Other screens Overview of HP ToolboxFX HP ToolboxFX allows end users to easily communicate with and manage their product.
● Toolbar. A toolbar appears at the top of the Main content area. The toolbar contains controls for printing, refreshing the page, ordering supplies, and getting help. ● Other Links pane. The Other Links pane is always visible in the lower-left corner of the HP ToolboxFX window. The Other Links pane contains links to the HP Instant Support, Product Support, and Product Registration pages on the HP Web site.
System-tray icon alert The system-tray icon feature shows information about all of the current alert conditions for the product. An HP Device Alert icon appears in the Windows system tray when an alert condition occurs. This feature is turned on by default. E-mail alert E-mail alert messages notify up to two users when a specific alert condition occurs in the product. The alert condition can be a specific error alert or print-cartridge warning.
Device Status The Device Status screen shows status messages from the product. Windows software description Figure 2-2 Device Status screen NOTE: The products include a Supplies Status section and a Supplies Information section on the Device Status screen, which provide information about the estimated toner level, the approximate pages remaining based on the estimated toner level, and the HP part number for easy reference when ordering new consumables.
Supplies Status The Supplies Status screen provides detailed information about the print cartridge. This information is not available if a non-HP cartridge is installed in the product.
Device Configuration The Device Configuration screen shows the values for all of the settings available for the product and other configuration items, such as installed DIMMs, personalities, and page counts. The contents of this screen should be consistent with the configuration page that the product generates.
Network Summary The Network Summary screen shows the values for all of the network settings that are available for the product. The contents of this screen should be consistent with the configuration page that the product generates.
Print Info Pages Use the Print Info Pages screen to print out the internal special pages that the product generates. Click Print next to the name of the page that you want to print. Windows software description Figure 2-6 Print Info Pages screen The contents of these reports are generated by the product firmware, not by HP ToolboxFX.
Event Log Use the Event Log screen to monitor events for the product. Up to 10 events can appear on this screen. If this screen is empty, no events have occurred on the product.
Set up Status Alerts Use the Set up Status Alerts screen to set up status alerts for the product. Select the Turn on alerts option, and then click Apply to turn on alerts. Windows software description Figure 2-8 Set up Status Alerts screen Select the options under Show an alert to receive alerts for product or print cartridge issues. Select one or more alert formats under Show the alert. ● Pop-up message ● System tray icon NOTE: Click Apply to make the changes take effect.
Set up E-mail Alerts Use the Set up E-mail Alerts screen to set up e-mail alerts for the product.
E-mail messages can be sent when certain events occur at the product. Select the specific events for which you want notification. To use this feature, use a valid e-mail address, select the events for which you want notification, configure the SNMP e-mail server that will be used to send the e-mail message, and then click Apply to save the settings. Up to two e-mail addresses can be configured to receive separate e-mail messages for separate events. NOTE: Click Apply to make the changes take effect.
User Guide Figure 2-12 User Guide sub-folder Use the User Guide screen to open the product user guide in either a Web-based format or in the PDF file format.
Device Information Use the Device Information screen to add or change information about the product. Windows software description Figure 2-13 Device Information screen NOTE: Click Apply to make the changes take effect.
Paper Handling Use the Paper Handling screen to change the paper-handling defaults for the product.
Printing Use the Printing screen to change the product printing defaults.
PCL5 Use the PCL5 screen to change the PCL defaults for the product. Figure 2-16 PCL5 screen NOTE: Click Apply to make the changes take effect.
PostScript Use the PostScript screen to change the PostScript defaults for the product. Windows software description Figure 2-17 PostScript screen NOTE: Click Apply to make the changes take effect.
Print Quality Use the Print Quality screen to change the print-quality defaults for the product.
Paper Types Use the Paper Types screen to configure the standard print modes that correspond to the various paper types. Windows software description Figure 2-19 Paper Types screen NOTE: Not all of the paper types listed in the driver can be adjusted on the Paper Types screen. The following table shows the paper types that the product supports, and the default fuser mode for each type.
Table 2-1 Standard print modes (continued) Standard print modes Extended print modes Sensor correlation prefix Default paper types Transparency Mode None Glossy Plain, Light, Color, Letterhead, Preprinted, Prepunched, Recycled, Transparency Label Mode None PlainHalf Plain, Color, Letterhead, Preprinted, Prepunched, Recycled, Labels Envelope Mode None PlainHalf Plain, Color, Letterhead, Preprinted, Prepunched, Recycled, Envelope A print mode is a special setting that controls the print speed
The following Auto continue settings are available: ● On ● Off (default) Set the Connection time-out (I/O) setting to any value from 5 to 7200 seconds. Set the Cartridge low threshold setting to any value from 1% to 20%. The Cartridge low threshold option sets the percentage threshold that triggers a toner-low alert in HP ToolboxFX. Windows software description NOTE: Click Apply to make the changes take effect. Password Use the Password screen to set a password for the product.
Network Settings folder Network models contain onboard networking support. They do not require the use of an external Jetdirect box for network connectivity. Use the Network Settings options to configure the network settings for the product.
Windows software description Figure 2-23 Network Summary screen (2 of 3) Figure 2-24 Network Summary screen (3 of 3) ENWW HP ToolboxFX 43
IPv4 Configuration The IPv4 Configuration screen shows the settings for IPv4 network configuration. After changing these settings, click Apply to save the changes. The product is restarted after the settings are changed. Figure 2-25 IPv4 Configuration screen The IPv4 Configuration screen shows the product host name and domain. By default, the product uses automatic IP configuration. Use this screen to configure the IP address manually.
IPv6 Configuration The IPv6 Configuration screen shows the settings for IPv6 network configuration. Windows software description Figure 2-26 IPv6 Configuration screen The IPv6 Configuration screen shows the product host name and domain. By default, the product uses automatic IP configuration.
Network Identification The Network Identification screen shows the settings for IPv6 network configuration. Figure 2-27 Network Identification screen The Network Identification screen shows the product host and domain name settings. Click Apply to make the changes take effect.
Advanced Use the Advanced screen to set advanced networking features for the product. Windows software description Figure 2-28 Advanced screen The following options and settings are available on the Advanced screen. ● HP SLP Discovery (enabled by default) ● LPD Printing (enabled by default) ● IPv4 ● IPv6 ● Bonjour ● DHCPv6 Click Apply to make the changes take effect.
SNMP Use the SNMP screen to set SNMP networking features for the product. Figure 2-29 SNMP screen The following options are available on the SNMP screen: ● 48 Enable SNMP v1 read-write access. Select this option to enable SNMP V1 agents on the product. Custom community names can be configured to control management access to the product. ◦ Set Community name: Type the SNMP Set Community Name (password) to allow SNMP information to be configured (or written) on the product.
NOTE: Click Apply to make the changes take effect. Other screens Screen Access About HP ToolboxFX screen Click the HP logo that appears in the upper-left corner of HP ToolboxFX screens. HP Instant Support Click the HP Instant Support link in the Other Links box that appears on all HP ToolboxFX and HP EWS screens. Support and Troubleshooting screen Click the Support and Troubleshooting link in the Other Links box that appears on all HP ToolboxFX and HP EWS screens.
Support and Troubleshooting The Support and Troubleshooting link connects you to a Web page that contains links to online support for the product. Product Registration The Product Registration link connects you to a Web page where you can register the product. Supplies Ordering The Supplies Ordering link connects to a Web page that helps you order supplies online from a reseller of your choice. The product supplies are pre-selected. Change quantities or select additional items.
HP Embedded Web Server The HP Embedded Web Server (HP EWS) is a Web-based application that allows users to control settings on the network-connected product through a Web browser. To open the HP EWS, open a Web browser and type the product IP address in the address bar. The product IP address appears on the Network Configuration screen in HP ToolboxFX.
Device Status The Device Status page shows status messages from the product. The Device Status page also contains some pertinent product information and settings. Figure 2-31 HP EWS–Device Status page Supplies Status page The Supplies Status page shows the status of all of the product supplies, including the print cartridges.
Device Configuration page The Device Configuration page shows the values of all of the settings that are available in the product. The contents of this page are consistent with the configuration page that the firmware generates.
Network Configuration page The Network Configuration page contains information about the network and its enabled features.
Print Information Pages Use the Print Information Pages page to print the internal pages that the product generates. The following information pages are available: ● PCL Font List ● PCL6 Font List ● PS Font List ● Supplies Page Windows software description Figure 2-37 HP EWS–Print Information Pages page Event Log page Use the Event Log page to track the events that occur on the product.
● Print Quality page ● Paper Types page ● System Setup page ● Service page Device Configuration page The Device Configuration page contains identifying information about the product. Figure 2-39 HP EWS–Device Configuration page Paper Handling page Use this page to configure the paper-handling settings for the product.
Printing page Use this page to change the printing defaults for the product. Windows software description Figure 2-41 HP EWS–Printing page PCL5e page Use the PCL5e page to change font information and form length. Figure 2-42 HP EWS–PCL5e page PostScript page Use the PostScript page to change the Print PS Errors option.
Print Quality page Use the Print Quality page to change the print quality defaults for the product. Figure 2-44 HP EWS–Print Quality page Paper Types page Use the Paper Types page to set the default paper type settings for the product.
System Setup page Use the System Setup page to change settings on the product such as Jam Recovery and Auto Continue. Windows software description Figure 2-46 HP EWS–System Setup page Service page Use the Service page to initiate the cleaning mode on the product. Figure 2-47 HP EWS–Service page Networking tab Use the Networking tab to view and change settings for the network connection and communication with the product.
● Network Statistics page ● Protocol Info page ● Jetdirect Configuration Page TCP/IP Settings page Use the TCP/IP Settings page to configure the IP address and host and domain names for the product.
Network Settings page Use the Network Settings page to configure the SNMP settings, such as read-write access, for the product.
Other Settings page Use the Other Settings page to enable or disable the other settings for the product. Figure 2-50 HP EWS–Other Settings page Language page Use this page to set the EWS language.
Settings page Use this page to view, configure, or reset the security settings for the product. Windows software description Figure 2-52 HP EWS–Settings page Authorization page Use the Authorization page to set the administrator account password, manage certificates, and set access control settings.
Mgmt. Protocols page Use the Mgmt. Protocols page to manage Web protocols, SNMP protocols, and other network protocols and services. Figure 2-54 HP EWS–Mgmt. Protocols page 802.1X Authentication page Use the 802.1X Authentication page to set the network 802.1X authentication settings. Figure 2-55 HP EWS–802.
Firewall Policy page Use the Firewall Policy page to set the network firewall rules.
Network Statistics page Use the Network Statistics page to view diagnostic information for the network. Figure 2-57 HP EWS–Network Statistics page Protocol Info page Use the Protocol Info page to view network protocol information.
Jetdirect Configuration Page Use the Jetdirect Configuration Page to view the network settings.
HP Web Jetadmin Use the HP Web Jetadmin and a browser to manage network-connected products within an intranet. HP Web Jetadmin is a browser-based management tool that should be installed only on a single network-administration server. To download a current version of HP Web Jetadmin, and for the latest list of host systems that support HP Web Jetadmin, go to the following Web site: www.hp.
3 Install Windows software and utilities Introduction The product comes with software and installers for Windows and Apple Computer, Inc., Macintosh systems. LINUX and UNIX systems support the product, and software is available on the Web. This chapter provides procedures for installing and removing the product software for MS Windows operating systems. NOTE: If the computer is running a 64-bit Windows operating system, install the corresponding 64-bit printer driver.
Supported operating systems for Windows NOTE: For information about the product-system software for Macintosh operating systems, see Macintosh software and utilities on page 145. Throughout this document, Windows XP is used to denote Windows XP Home Edition and Windows XP Professional unless noted otherwise. For more information about the product, go to the following Web site: www.hp.
Operating system requirements Windows The product-system software has the following minimum system requirements.
Installation overview The software for the product comes on one CD. The CD includes printer drivers and all of the necessary software for the product. The product includes an installer that supports a software-first installation, which is the recommended installation method. A minimum installation option is available, which consists of only the printer drivers.
Windows software installation options The printing-system software can be used with the product in the following configurations: ● Direct Connection. Install the printing-system software on a computer that is directly connected to the product through a USB port and running Windows 2000, Windows Server 2003, Windows XP, or Windows Vista. In this configuration, the product is not shared. A single user has complete physical control over the product.
Click Begin Setup to initiate a series of screens that show how to prepare the product for software installation. Click the arrows in the lower-right corner of the screen to view animated illustrations of each step. When setup is complete, the Install Product Software screen appears. Figure 3-2 Install Product Software screen Click Install Product Software to install the printer drivers and other software features.
4. When the installation is nearly complete, the Finish dialog box appears and you can print a test page. Click the Print a test page check box, and then click Finish to finish the installation and print a test page. 5. If prompted to restart the computer, click Yes. Windows installation for computers on a network Each networked computer that has the printing-system software installed has access to all of the product features over a network connection.
Modify an existing installation If an HP LaserJet P2050 Series printer has been installed, the initial CD browser screen on the printing system installation CD changes to the Welcome Back! screen. A pre-existing installation also changes the sequence of installation screens. Figure 3-3 Welcome Back! screen The Welcome Back! screen contains the following buttons. 76 ● Optimizing Print Quality (video): Click this button to open online videos that demonstrate how to create high-quality documents.
Detailed Windows installation instructions The following section shows the dialog box options that appear during the printing-system software installation on Windows Vista and Windows XP operating systems. NOTE: HP recommends installing the software before connecting the product to the computer (software-first installation). These instructions are for a software-first installation. Use these instructions the first time you install the printing-system software .
printing-system software over a network connection, see Network installation dialog box options for Windows on page 86 View User Guide. Click this option to go to the user guide. USB installation dialog-box options for Windows NOTE: For USB installations, HP recommends installing the software before connecting the product to the computer (software-first installation). These instructions are for a software-first installation. Use these instructions the first time you install the product software.
● Click Recommended Install to install the complete printing-system software. If you click Recommended Install, a progress dialog box appears and then closes, and then the Please Allow All HP Install Wizard Processes dialog box appears. ● Click Express Install to install only limited software. If you click Express Install, the Express Install dialog box appears. Install Windows software and utilities Figure 3-6 USB installation—Express Install dialog box ◦ ● Click USB Install.
Figure 3-7 USB installation—Sample screen showing current progress 80 Chapter 3 Install Windows software and utilities ENWW
2. The Please Allow All HP Install Wizard Processes instructs you to permit the installation process to continue if firewall or anti-spyware programs generate alert messages. In the Please Allow All HP Install Wizard Processes dialog box, click Next.
3. The Choose Easy Install or Advanced Install dialog box appears. Figure 3-9 USB installation—Choose Easy Install or Advanced Install dialog box Select an installation type, and then click Next to open the Connection Type dialog box. ● 82 If you select Advanced Install and then click Next, several dialog boxes appear. These screens allow you to customize your installation process.
4. The program begins installing the software, and then the Connection Type dialog box appears. Select Directly to this computer using a USB cable, and then click Next.
5. The Connect Your Device Now dialog box appears. Turn on the product, connect the USB cable to your computer and the product, and then click Next if the installer does not start the process automatically. It might take an extended period of time for the installation to finish on Windows XP.
6. The Sign up now screen appears. ENWW ● If you have Web access, you can sign up to receive information from HP. On the Sign up now screen, click Next to open the HP Registration Web page. Follow the onscreen instructions to register. ● If you do not want to register at this time, click Cancel.
7. The Congratulations! Software Installation is complete dialog box appears. Click Exit to finish the installation. Figure 3-13 USB installation–Congratulations! Software Installation is complete dialog box The product will print a test page to confirm the installation. Network installation dialog box options for Windows This section shows the dialog boxes that appear when you install the product over a network connection.
Click Install Product Software to continue. Between dialog boxes, a current-progress screen appears. This screen shows the progress of the installation and provides information about the number of subtasks that have been completed in each step. The current-progress screen appears throughout the installation, but is sometimes covered by a new dialog box that contains the next option in the installation sequence.
Figure 3-15 Network installation—Sample screen showing current progress Once you have clicked Install Product Software in the welcome screen, the Select Install to begin installing your new HP device dialog box appears.
Click Recommended Install to install the complete printing-system software. Click Express Install to install only limited software. Click More Information, and then click Read Me First to open the installation notes Web page for information about the installations and to find out if your system meets the recommended installation requirements. Close the notes, and then click Back to return to the installation choices. Between dialog boxes, a progress screen appears.
Figure 3-17 Network installation—Please Allow All HP Install Wizard Processes dialog box Click Next to open the Choose Easy Install or Advanced Install dialog box.
Select an installation type, and then click Next to open the Connection Type dialog box. ● ENWW If you select Advanced Install and then click Next, several dialog boxes appear. These screens allow you to customize your installation process.
Figure 3-19 Network installation—Connection Type dialog box Select the Through the network option and then click Next to continue the installation. The Identify Printer dialog box appears.
If you select Select from a list of detected printers (Recommended), the Firewall Notice dialog box appears. Click Next to continue the process.
Figure 3-21 Network installation—Firewall Notice dialog box The Searching dialog box appears as the software searches the network for the product.
If you select the Specify a printer by address option on the Identify Printer dialog box, the IP Address (IPv4) or Hostname and Hardware Address (MAC) boxes are activated. Specify the product by hardware address (MAC), TCP/IP address, or IP Hostname. After typing one of these options in the appropriate field, click Next to continue. The Printers Found dialog box appears either after the software completes its search for the product, or after you specify the product.
Figure 3-23 Network installation—Printers Found dialog box The Install a discovered network printer option is selected by default. ● To install a different product, select a different printer in the list, click Search Again, or select Help me find my network printer, and then click Next. ● To continue installing the product, leave Install a discovered network printer selected, and then click Next. It might take as long as 35 minutes for this step to finish the installation process.
● If you have Web access, you can sign up to receive information from HP. On the Sign up now screen, click Next to open the HP Registration Web page. Follow the onscreen instructions to register. ● If you do not want to register at this time, click Cancel. When the process is completed, the Congratulations! Software Installation is complete dialog box appears. Click Exit to finish the installation.
Figure 3-25 Network installation—Congratulations! Software Installation is complete dialog box The product will print a test page to confirm the installation. Set a default printer Use the following steps to set up a product as your default printer. 1. In Windows Vista, click the Start button, click Control Panel, and then click Hardware and Sound. Under the Printers section, click Change default printer.
Uninstall the software This section provides information about the following topics: ● Uninstall component list ● Uninstall methods Uninstall component list The uninstaller removes the following components from the computer: ● Drivers ● HP ToolboxFX ● User guides ● HP Update ● HP Shop for Supplies You must remove these components using Windows Add or Remove Programs feature. A warning screen appears if any other HP products are still using the components you want to remove.
3. The Remove programs installed with your HP device dialog box appears. Figure 3-26 Remove programs installed with your HP device dialog box ● Select Uninstall all HP products associated with this device to perform a complete removal. Selecting this option and clicking Next opens the Review uninstall instructions and information dialog box.
● Select Choose which HP products to uninstall to select what programs to remove. Selecting this option and clicking Next opens a list of currently installed programs. Select the programs to remove, and then click Continue to open the Review uninstall instructions and information dialog box.
4. In the Review uninstall instructions and information dialog box, review the information, and then click Continue to proceed.
5. The Cleanup progress dialog box appears. Progress bars show the status of the removal process.
6. When the removal process is complete, the Cleanup complete dialog box appears. Click OK.
7. The You must restart your computer to finish the uninstall dialog box appears. Select Click here to Restart later if you want to restart the computer at a later time, and then click Finish. Or, click Finish to restart the computer and finish the uninstall process. Add or Remove Programs function on the Windows Control Panel Use the Windows Add or Remove Programs feature on the Windows Control Panel to remove the printing-system software. 1.
106 Chapter 3 Install Windows software and utilities ENWW
4 HP printer driver for Windows Introduction This document describes the features of the PCL 6 printer driver for Windows 2000, Windows XP (32bit and 64-bit), Windows Server 2003 (32-bit and 64-bit), and Windows Vista (32-bit and 64-bit). When installing the print-system software from the software CD in Windows Vista or Windows XP, the PCL 6 printer driver is installed by default. The PCL 5 Universal Print Driver (UPD) and the PS UPD can be downloaded from the Web: www.hp.com/go/ljp2050series_software.
Change the Windows printer driver settings Depending on the operating system on which the printer drivers are installed, access to the printer drivers and different print-driver interfaces is available in several ways: ● Software-program print-dialog box ● Print-driver user interface Software-program print-dialog box To gain access to the print-driver settings from within most software programs, follow these steps: 1. Click File. 2. Click Print. 3. Click Properties.
Properties driver tabs This set of tabs controls the driver behavior and driver connections. To gain access to the Properties tabs, follow these steps: 1. For Windows XP and Windows Server 2003 (using the default Start menu view), click Start, click Settings (Windows XP), and then click Printers and Faxes. For Windows Vista, click Start, click Control Panel, and then under Hardware and Sound click Printer. 2. Right-click the product name. 3. Click Properties.
Help system The PCL 6 printer driver includes a full-featured Help system to provide assistance with printing and configuration options. The following Help options are available. ● What's this? Help ● Context-sensitive Help ● Constraint messages What's this? Help "What's this?" Help is supported in Windows 2000, Windows XP, and Windows Vista. Gain access to "What's this?" Help messages in any of the following ways: ● Right-click a control and click What's this?, and a pop-up Help window appears.
Whenever a constraint message appears with Resolve all conflicts for me automatically or I will resolve the conflict myself buttons, the action of the buttons is as follows: ● To reject the change that was just made, returning the control to its previous value, click Resolve all conflicts for me automatically and then click OK. ● To accept the change that was just made and return to the driver settings to resolve the conflict, click I will resolve the conflict myself and then click OK.
● Graphic setting ● Document Options setting Paper/Output setting The Paper/Output setting contains the Copy Count control. Copy Count specifies the number of copies to print. This driver setting is useful for software programs that do not provide a copy count. If a copy count is available in the software program, set the copy count in the software program. The requested number of copies appears in the Copy Count option.
printing features might still be available in the printer driver, even if they have been disabled. Selecting an advanced printing feature in the printer driver that has been disabled on the Advanced tab automatically makes the feature available. Printer Features The Printer Features setting contains the following controls: ● Print All Text as Black The Print All Text as Black feature is Disabled by default.
NOTE: The page-ordering operation works on whole sheets of media rather than on individual logical pages. Accordingly, if Pages per Sheet (on the Finishing tab) is greater than one, the ordering of logical pages on a physical sheet of media does not change. Printing Shortcuts tab features ● Use defined printing shortcuts ● Create a custom printing shortcut To open the Printing Shortcuts tab, follow these steps: 1.
3. Click Printing Preferences. 4. Click the Printing Shortcuts tab. Use the Printing Shortcuts tab to print jobs with specific printer-driver settings. The available settings depend on the product configuration. Select one of the defined shortcuts or create custom printing shortcuts. Select one of the defined shortcuts or custom printing shortcuts, and then click OK to print the job with the specific printer-driver settings.
Use defined printing shortcuts The following defined printing shortcuts are available: ● General Everyday Printing: Select this option to print using typical settings. ● Two-sided (Duplex) Printing: Select this option to print using typical settings for duplex printing. ● Envelopes: Select this option to print using typical settings for printing on envelopes. ● Booklet Printing: Select this option to print using typical settings for booklet printing.
Paper/Quality tab features To gain access to the Paper/Quality tab, follow these steps: 1. For Windows XP and Windows Server 2003 (using the default Start menu view), click Start, click Settings (Windows XP), and then click Printers and Faxes. For Windows Vista, click Start, click Control Panel, and then under Hardware and Sound click Printer. 2. Right-click the product name. 3. Click Printing Preferences. 4. Click the Paper/Quality tab.
● Special pages ● Document preview image ● Print Quality Paper Options The settings specified in the Paper Options group box on the Paper/Quality tab apply to all of the pages of the document. The following figure shows the Paper Options group box and the selections that are available by default. Figure 4-5 Paper Options group box Paper sizes The Paper sizes setting is a drop-down menu that lists all of the supported media sizes.
NOTE: Certain software programs can override the size command and specify different media sizes within a single document. When you change the print-driver setting to a media size that is not currently loaded in the product, a control-panel message appears that prompts you to load the media size or select another tray. For information about media sizes, see Media attributes on page 188. Custom Paper Size The Custom Paper Size dialog box appears when you click Custom… on the Paper/Quality tab.
Paper size Change the width and height values by typing numeric strings into the edit boxes in the Paper Size group box. Any entry that is greater than the maximum limits of the width and height control is rounded down to the maximum valid entry, while any entry that is smaller than the minimum limits of the width and height control is rounded up to the minimum valid entry. If units are in millimeters, the custom media-size range minimum is the limit rounded up to the nearest whole millimeter.
● Manual Feed in Tray 1 ● Tray 1 (50-sheet multipurpose tray) ● Tray 2 (250-sheet tray) ● Tray 3 (optional 500-sheet tray) The default setting is Automatically select. When this setting is selected, the product uses the source tray that supports the selected media size. If you select a source tray other than Automatically select, make sure that the correct media size is loaded in the source tray. For information about media sources, see Media attributes on page 188.
● Recycled ● Rough The default setting is Unspecified, and the program selects the media type. Before selecting a different setting, make sure that the correct media type is loaded in the tray that is specified in the Paper type setting. If the print-driver setting is changed to a media type that is not currently loaded in the product, a controlpanel message appears that prompts you to load the media type or select another tray.
document preview image appears in the upper-right corner of the following Printing Preferences driver tabs: ● Printing Shortcuts ● Paper/Quality ● Effects ● Finishing Switching between tabs does not change the location or appearance of the document preview image. When the mouse cursor moves over the document preview image, the cursor changes from an arrow to a gloved hand. Toggle between portrait and landscape page orientation by clicking the image.
The EconoMode option can be activated from the product control panel, from the Print Quality tab in the software application properties, or from the Print Quality area on the Paper/Quality tab in the driver. If the EconoMode option is selected from the control panel, and if the product has a genuine HP cartridge, the ON setting overrides any setting made in the application or driver, as shown in the following table.
Effects tab features To gain access to the Effects tab, follow these steps: 1. For Windows XP and Windows Server 2003 (using the default Start menu view), click Start, click Settings (Windows XP), and then click Printers and Faxes. For Windows Vista, click Start, click Control Panel, and then under Hardware and Sound click Printer. 2. Right-click the product name. 3. Click Printing Preferences. 4. Click the Effects tab.
● Watermarks Resizing Options The Resizing Options group box consists of the following controls: ● Actual Size (default) ● Print document on setting ● Scale to Fit option ● % of actual size setting Actual Size Actual Size is the default setting. It prints the document without changing the document size.
The limits of the range are from 25% to 400%, and any values outside the range are adjusted to those limits as soon as the focus is removed from the control (that is, when the TAB key is pressed or another control is selected). Any change to the scale also changes the page preview, which increases or decreases from the upperleft corner of the preview. The slider bar controls the scale directly.
Click Edit, and the Watermark Details dialog box appears. Figure 4-9 Watermark Details dialog box The dialog box shows a preview image and provides options for creating a new watermark and controlling the message angle and font attributes. Click OK to accept all of the changes that are made in the Watermark Details dialog box. However, clicking Cancel does not cancel all of the changes.
NOTE: You can have no more that 30 watermarks in the Current Watermarks list at one time. When you reach the limit of 30 watermarks, the New button is disabled. To edit an existing watermark, select the watermark in the Current Watermarks list. If you change the Watermark Message for that watermark, you are, in effect, creating a new watermark.
◦ Medium ◦ Medium Dark ◦ Dark ◦ Very Dark ◦ Darkest These values represent the intensity of the gray that is used. Select Light to produce a lightly saturated gray watermark. Select Lightest to produce the lightest shade of watermark. Select Darkest to produce a black watermark. ● Size Font sizes from 1 to 999 points are available from the Size menu. The default point size is languagedependent.
Finishing tab features To gain access to the Finishing tab, follow these steps: 1. For Windows XP and Windows Server 2003 (using the default Start menu view), click Start, click Settings (Windows XP), and then click Printers and Faxes. For Windows Vista, click Start, click Control Panel, and then under Hardware and Sound click Printer. 2. Right-click the product name. 3. Click Printing Preferences. 4. Click the Finishing tab. Use the Finishing tab to print booklets and control the media output.
● Orientation Document Options The Document Options group box contains the following controls: ● Correct Order for Straight Paper Path ● Print on both sides ● Flip pages up ● Booklet layout ● Pages per sheet ● Print page borders ● Page order Correct Order for Straight Paper Path The product has a door in the back that can be opened to make the paper go straight out the back of the product. Use this bin or slot to minimize curl and avoid jams with heavier paper, such as cardstock.
NOTE: As a rule, extra memory need not be installed on the product in order to print on both sides. However, very complex double-sided print jobs might require additional memory. Topics: ● Automatically print on both sides Automatically print on both sides The duplexing unit in the product prints on two sides of a sheet of paper when the Print on both sides option is specified in the print job. The product supports smart duplexing.
Booklet layout The Booklet layout drop-down menu, visible when Print on both sides is selected, offers choices that are based on the current media size. The default setting for the Booklet layout drop-down menu is Off. The other settings have the following format, where [paper size] depends on the media size that is set on the Paper/Quality tab: ● Left binding ● Right binding When you select Left binding or Right binding, the document preview image changes to show the location of the binding.
7. Click OK in the printer driver. 8. Click OK in the print dialog box to print. Pages per sheet Use the Pages per sheet option to select the number of pages that you want to print on a single sheet of media. If you choose to print more than one page per sheet, the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed.
The preview document image changes to reflect alterations in these settings. Figure 4-11 Page-order preview images ● 2 pages per sheet ● 4 pages per sheet ● 6 pages per sheet ● 9 pages per sheet ● 16 pages per sheet Document preview image See Document preview image on page 122. Orientation Orientation refers to the layout of the image on the page, and does not affect the way that media feeds into the product. You can specify the orientation of the print job.
Services tab features To open the Services tab, follow these steps: 1. For Windows XP and Windows Server 2003 (using the default Start menu view), click Start, click Settings (Windows XP), and then click Printers and Faxes. For Windows Vista, click Start, click Control Panel, and then under Hardware and Sound click Printer. 2. Right-click the product name. 3. Click Printing Preferences. 4. Click the Services tab.
● Product manuals: Open a Web page from which you can view or download product manuals. ● Check for driver updates: Automatically check the printer drivers to see whether the correct and most up-to-date printer drivers are installed. ● Shop for supplies: Open the HP SureSupply Web page and shop online for product supplies. ● Show me how: Open the Show Me How Help pages for the product. If you have Internet access, select any of these items, and then click Go! to open the corresponding Web page.
Device Settings tab features The Device Settings tab is in the Properties window for the printer driver. To open the tab, follow these steps: 1. For Windows XP and Windows Server 2003 (using the default Start menu view), click Start, click Settings (Windows XP), and then click Printers and Faxes. For Windows Vista, click Start, click Control Panel, and then under Hardware and Sound click Printer. 2. Right-click the product name. 3. Click Properties. 4. Click the Device Settings tab.
● Font Substitution Table ● External Fonts ● Installable Options Form to Tray Assignment A network administrator can use Form To Tray Assignment to specify the media size in each input tray. The product supports more than one source of media. You can assign a form (which defines the media size and margins) to each media source. When a form is matched to a source, you can select the form when you print. The product prints from the tray to which that form is assigned.
Click the External Fonts option to make the Properties button available. Click Properties to open the HP Font Installer dialog box. Figure 4-14 HP Font Installer dialog box Topics: ● Installing external fonts ● Removing external fonts Installing external fonts Follow these steps to install external fonts. For Windows XP and Windows Server 2003 (using the default Start menu view), click Start, click Settings (Windows XP), and then click Printers and Faxes.
Removing external fonts 1. For Windows XP and Windows Server 2003 (using the default Start menu view), click Start, click Settings (Windows XP), and then click Printers and Faxes. For Windows Vista, click Start, click Control Panel, and then under Hardware and Sound click Printer. 2. Right-click the name of the product. 3. Click Properties. 4. Click the Device Settings tab. 5. Click the External Fonts option. The Properties button appears. 6. Click Properties.
Printer Memory HP printer driver for Windows This option matches the setting to the amount of memory that is installed in the product. The driver generates ranges of memory that can be selected, up to the maximum that the product can accept. The driver can use this information to manage how the printer driver uses the product memory.
About tab features The About tab is in the Properties for the printer driver. 1. For Windows XP and Windows Server 2003 (using the default Start menu view), click Start, click Settings (Windows XP), and then click Printers and Faxes. For Windows Vista, click Start, click Control Panel, and then under Hardware and Sound click Printer. 2. Right-click the product name. 3. Click Properties. 4. Click the About tab. The About tab provides detailed information about the driver.
5 Macintosh software and utilities Introduction The product comes with printing software and installers for Apple Computer, Inc., Macintosh operating systems.
Supported operating systems for Macintosh Mac OS X v10.3, v10.4, and v10.5 are supported. For more information about the product, go to the following Web site: www.hp.com/support/ljp2050series Topics: ● Macintosh operating system requirements ● Change printer-driver settings for Macintosh Macintosh operating system requirements The product-system software has the following minimum system requirements.
To change the default settings for all print jobs To change the product configuration settings 3. Select the product, and then click Options & Supplies. 4. Click the Driver menu. 5. Select the driver from the list, and then configure the installed options.
Macintosh printing-system software The printing system for Macintosh is composed of an HP-created postscript printer definition file (PPD) and a printer dialog extension (PDE) file that work together with the Macintosh OS print system. These files are used by the Macintosh OS print system to determine default print settings and also allows the user to select between the various print options and settings and are installed by the provided HP LaserJet Installer.
Table 5-1 Software components for Macintosh (continued) Component Description HP embedded Web server Provides a user interface to configure the product. Online Help Provides help for using the product software. The user documentation for these products is included on the installation CD in Adobe Acrobat .PDF format. You must have Adobe Acrobat Reader installed on your computer to read the .PDF files.
The PPDs, in combination with the printer driver, provide access to the product configuration settings and installable options. These settings are usually configured during the installation process by using Apple Mac OS X tools such as Print Center, Printer Setup Utility, and Print & Fax. PDEs Printer Dialog Extensions (PDEs) are code plug-ins that provide access to product features, such as number of copies, duplexing, and quality settings.
Install the Macintosh printing system On a Macintosh computer, the installation procedures are basically the same for a network administrator, a network client, and a single user. Install the software on any computer that has access rights to the product. The computer user must also have administrative rights on the computer in order to install the software.
Main installation sequence This section provides information about the Macintosh installation dialog-box sequence. NOTE: If you are installing the product using a network connection, you can connect the product to the network before installing the software, but if you are installing the product using a USB connection, install the software before connecting the USB cable. 1. Insert the printing-system software CD in the CD-ROM drive.
3. The Introduction screen appears. Click Continue.
4. The Read Me screen appears. Read the installation information, and then click Continue. Figure 5-3 Read Me screen ● Click Print to open the Page Setup dialog for the default printer and print a copy of the installation notes. ● Click Save to open the system Save dialog and save the installation notes to disk.
5. The License screen appears. Click Continue. Figure 5-4 License screen 6. ● To read the screen in another language, click the drop-down box at the top of the screen, and then select a language. ● Click Print to open the Page Setup dialog for the default printer and print a copy of the license agreement. ● Click Save to open the system Save dialog and save the license agreement to disk. Click Agree in the license pop-up to continue the installation process.
7. On the Installation Type screen, if the default installation location is acceptable, click Install. Figure 5-6 Installation Type screen ● To change the installation location, click Change Install Location, and then navigate to the correct location. ● The installer might prompt you for a password. Enter the password, and then click OK.
8. On the Installation screen, a progress bar appears as the installer loads the software.
9. When the installation is complete, the Summary screen shows that the installation was successful, and the installation notes open in the default computer Web browser. Click Close in the Summary screen to end the process. Figure 5-8 Summary screen NOTE: The Macintosh install notes also are available in this software technical reference guide. See Macintosh install notes on page 198. Product setup After installing the printing-system software in Macintosh operating systems, the product must be set up.
3. In the Hardware area, click Print & Fax. 4. If you are installing the product using a USB connection, verify that the product appears on the Printers list. If the product does not appear, or if the correct information does not appear in the Kind column, see Troubleshooting the product setup on page 162. If you are installing the product using a network connection, continue with the following steps. 5. Click the + button to open a printer browser screen that lists detected network products. 6.
Set up a product with Mac OS X v10.4 Carry out these steps after the software installation is complete. 1. If you are installing the product using a USB connection, connect the USB cable between the product and the computer. Turn on the product. If you are installing using a network connection, verify that the network cable is connected to the product and the product is on. 2. In the Applications folder, open the Utilities folder, and then run the Printer Setup Utility. The Printer List appears.
8. Select the Duplex Unit check box. 9. After selecting the installable options, click Continue. The product name appears in the Printer List and the setup is complete. Set up a product with Mac OS X v10.3 1. If you are installing the product using a USB connection, connect the USB cable between the product and the computer. Turn on the product. If you are installing using a network connection, verify that the network cable is connected to the product and the product is on. 2.
6. Click Add. The product appears in the Printer List. 7. To configure installable options such as a duplexing unit or optional paper tray, click Show Info? on the printer list and select Installable Options in the pull-down menu. 8. If the product has the optional Tray 3, select Tray 3. 9. Select the Duplex Unit check box. 10. Click Apply Changes, and then close the Printer List dialog.
Uninstall the Macintosh printing system Follow these instructions to uninstall the Macintosh printing system. 1. Browse to the folder containing the PPDs—Library/Printers/PPDs/Contents/ Resources:.lproj—where is the appropriate language. 2. Select the product .gz file and drag it to Trash. 3. Empty the Trash. 4. To remove the HP Device Configuration application and supporting files, go to Applications/HP EWS Device Configuration and run the HP Uninstaller application.
● Economode ● Resolution ● Trays Configuration ● Lock Resources ● Stored Jobs ● E-mail Alerts ● Network Settings ● Bonjour Settings ● Additional Settings Open the HP Printer Utility In Mac OS X v10.3, follow these steps to open the HP Printer Utility: 1. Open the Finder. 2. Find and double-click Printers. The Select Printer screen appears. In Mac OS X v10.4, follow these steps to open the HP Printer Utility: 1. Click Go. 2. Click Utilities. 3. Double-click HP Printer Selector.
In Mac OS X v10.5, follow these steps to open the HP Printer Utility: 1. Open the Finder. 2. Click Applications. 3. Click Utilities. 4. Double-click HP Printer Utility. The Printer Selector screen appears. If the product does not appear, click More Printers…. The Connection Type screen appears, as shown in the following figure. Figure 5-10 Connection Type screen Choose the connection type (USB, or TCP/IP). The product name appears under Model Name, as shown in the preceding figure.
Figure 5-11 Select Printer screen – printer selected On the Select Printer screen, click Settings to open the Device Status screen in the HP Printer Utility. To open the HP Printer Utility, select the product and click Launch Utility. If the HP Printer Utility software detects a condition that might need attention, the Printer Status screen appears. Figure 5-12 Printer Status screen Address the condition and click OK to close the screen. The HP Printer Utility opens.
Supplies Status The HP Printer Utility opens to the Current Supplies Levels screen. Figure 5-13 Current Supplies Levels screen Click Detailed Supplies Information… to open the Supplies Information screen. Use the scroll button to see information about the print cartridges.
Figure 5-15 Transfer printer information to HP SureSupply? screen After either option is selected (Send or Don't Send), the Welcome to HP SureSupply Web page opens.
On the Transfer printer information to HP SureSUpply? page, click the Shared Information link to open a screen that shows the HP privacy statement. Figure 5-17 HP privacy statement You can continue ordering supplies without sending product information by clicking the Don't Send link. On the Supplies Status screen, click Media to see the status of the trays.
You can also order supplies from this screen by clicking Shop for Supplies. Device Information Click Device Information in the menu on the left to find the product service ID (if assigned), the firmware version, and the serial number. Figure 5-19 Device Information screen The product configuration page shows other settings; click View Configuration Page to see it. Click the product icon in the lower-left corner to see information about another installed devices.
File Upload On the Configuration Settings menu, click File Upload to open the File Upload screen. Figure 5-20 File Upload screen The File Upload command is supported for file types that can be sent directly to the product without first being opened through a software program. Some files can be uploaded to the product, but some cannot. Documents in the following file formats can be printed by using a command line.
Update Firmware Choose Update Firmware to locate a firmware upgrade file and install it on the product. The Update Firmware screen is shown in the following figure. Figure 5-21 Update Firmware screen Click Choose to open a navigation screen. Browse to the firmware file and click Open. The Update Firmware screen shows the file name. Click Update. Upload Fonts In the Information and Support menu, click Upload Fonts to gain access to fonts that you can upload to the product.
The drop-down menu in the Upload Fonts pane has the following option: ● Memory. Fonts that are available in the product memory are listed. To remove a font, choose it, and then click Remove. To add a font, click Add... . The Upload Fonts screen appears, as shown in the following figure. Figure 5-23 Upload Fonts dialog To add a system font, click Add System Font... . The Add System Fonts screen appears, as shown in the following figure.
HP Support Click HP Support to open the HP Online Support screen. Figure 5-25 HP Online Support screen If you have Internet access, you can connect to HP support pages over the Web from this screen. Click the Instant Support link to open the HP Instant Support Web page. Figure 5-26 HP Instant Support link Click the Hewlett-Packard Online Privacy Statement link to open a screen that shows the HP privacy statement.
Click Cancel to return to the HP Online Support screen in the HP Printer Utility. Click Shop for Supplies to open the Order Supplies Web page (see Figure 5-16 Welcome to HP SureSupply Web page on page 168). Click Online Registration to open the HP Registration Web page and register the product.
Duplex mode If a duplex unit is installed, the Configuration Settings menu includes a Duplex Mode setting. Click this setting to open the Duplex Mode screen, as shown in the following figure. Figure 5-28 Duplex Mode screen 1. Choose Duplex Mode to open the Duplex Mode screen. 2. Select the Enable Duplex Mode check box. This box is clear by default. 3. Click Apply Now to enable printing on both sides of the page.
Economode Under Printer Settings, choose the Economode and Toner Density menu item to open the Economode screen, as shown in the following figure. Figure 5-29 Economode & Toner Density screen Selecting this option extends the life of the toner supply and reduces cost per page. However, it also reduces print quality. The printed image is lighter, but it is adequate for printing drafts or proofs. HP does not recommend the full-time use of Economode.
Resolution Under Printer Settings, choose Resolution to open the Default Resolution screen, as shown in the following figure. Figure 5-30 Default Resolution screen The following dots-per-inch (dpi) settings are available in the Default Resolution drop-down menu: ● 300 ● 600 ● FASTRES 1200 ● PRORES 1200 NOTE: When a PRORES1200 setting is selected, documents are printed using a resolution of 1200 x 1200 dpi.
Trays Configuration Under Printer Settings, choose Trays Configuration to open the Trays Configuration screen, as shown in the following figure. Figure 5-31 Trays Configuration screen Choose Trays Configuration to change media size and type for each of the trays installed on your product. 2. To change the media type, select a tray and then choose a different media type in the Default Media Type drop-down menu. 3.
Lock Resources Select Lock Resources to lock certain features of the product. The Lock Resources screen is shown in the following figure. Figure 5-32 Lock Resources screen In Control Panel Access Level, choose one of the following settings: ● No Locking provides full control of the product. ● Minimal Locking provides control over paper-handling features. ● Moderate Locking blocks changes in the product configuration. ● Maximal Locking prevents users from changing product control-panel settings.
Stored Jobs Choose Stored Jobs to change the Enable Job Storing setting. This setting is selected by default. Click to clear the check box to disable the job-storing feature. Figure 5-33 Enable Job Storing screen You can type a PIN for your job in the Enter Secure Job PIN field. Select the number of copies in the Copies to Print field. Select a stored job and click Print to print the job. Select a stored job and click Delete to delete the job.
7. If a PIN number is assigned to the job, use the arrow buttons to select the first digit of the PIN, and then press OK. The number in the product control-panel display changes to an asterisk. Repeat this step for each of the remaining three digits of the PIN number. If no PIN number is assigned to the job, continue with the next step. 8. Use the arrow buttons to select the number of copies to print. 9. Press OK to print the job.
If a user name and password have been set, you might need to obtain them from the IT administrator. For more information, see the HP EWS user guide. Figure 5-34 E-mail Alerts screen Click Open E-mail Alerts Settings to open the HP EWS. The HP EWS opens to the Alerts screen on the Settings tab, where you can set notifications to manage the product. Network Settings The Network Settings screen is available if the product is installed over a network connection.
Figure 5-36 Networking screen Choose one of the following options in the Configuration drop-down menu: ● DHCP ● BootP ● Manual You can also use this screen to modify the following settings: ● Host Name ● IP Address ● Subnet Mask ● Default Gateway To save new settings, click Apply Now. To view and change other network settings, click Additional Network Settings. If a user name and password have been set, you might need to obtain them from your IT administrator.
Choose Bonjour Settings to open the Bonjour Settings screen. Bonjour is enabled by default. Figure 5-37 Bonjour Settings screen To disable Bonjour, click to clear the Enable Bonjour check box, and then click Apply Now.
Additional Settings Choose Additional Settings to open the HP EWS. Figure 5-38 Additional Settings screen To open the HP EWS, click Open Embedded Web Server. For information about HP EWS settings, see HP Embedded Web Server on page 51 or consult the HP EWS user guide.
Engineering details 6 Engineering details Topics: ENWW ● Media attributes ● Windows install notes ● Macintosh install notes ● Troubleshooting checklist 187
Media attributes This section includes the following information about media attributes: ● Supported paper and print media sizes ● Special paper or print media guidelines ● Supported paper and print media types ● Tray and bin capacity ● Custom paper sizes Supported paper and print media sizes This product supports a number of paper sizes, and it adapts to various media. NOTE: To obtain best results, select the correct paper size and type in the printer driver before printing.
Size and dimensions Tray 1 Tray 2 Optional 500-sheet Tray 3 Duplexer 16K 195 x 270 mm (7.7 x 10.6 inches) 16K 197 x 273 mm (7.8 x 10.8 inches) 8.5 x 13 216 x 330 mm (8.5 x 13 inches) Envelope Commercial #10 105 x 241 mm (4.13 x 9.49 inches) Envelope B5 ISO 176 x 250 mm (6.7 x 9.8 inches) Envelope C5 ISO 162 x 229 mm (6.93 x 9.84 inches) Envelope DL ISO 110 x 220 mm (4.33 x 8.66 inches) Envelope Monarch 98 x 191 mm (3.9 x 7.5 inches) Custom 76 x 127 mm to 216 x 356 mm (3.0 x 5.0 inches to 8.
Media type Do Labels ● Use only labels that have no exposed backing between them. ● Do not use labels that have wrinkles or bubbles, or are damaged. ● Use Labels that lie flat. ● Do not print partial sheets of labels. ● Use only full sheets of labels. ● Use only transparencies that are approved for use in laser printers. ● Do not use transparent print media not approved for laser printers. ● Place transparencies on a flat surface after removing them from the product.
Paper type (printer driver) ROUGH Rough BOND Bond RECYCLED Recycled ENVELOPE Envelope Tray 1 Tray 2 Optional 500sheet Tray 3 Duplexer Tray and bin capacity Tray or bin Paper type Specifications Quantity Tray 1 Paper Range: Maximum stack height: 5 mm (0.3 inch) 60 g/m2 (16 lb) bond to 200 g/m2 (54 lb) bond Tray 2 Envelopes Less than 60 g/m2 (16 lb) bond to 90 g/m2 (24 lb) bond Up to 10 envelopes Labels Maximum 0.23 mm (0.009 inch) thick Maximum stack height: 5 mm (0.
Custom paper sizes This product supports a variety of custom paper sizes. Supported custom sizes are sizes that are within the minimum- and maximum-size guidelines for the product but are not listed in the supported paper sizes table. When using a supported custom size, specify the custom size in the print driver, and load the paper in a tray that supports custom sizes.
Engineering details Windows install notes ● Introduction ● Installation instructions for Windows ● Technical assistance ● Legal statements Introduction Purpose of this document This document provides specific installation instructions and other information you should know before you install and use the printing-system software.
Network administrator software components The CD that is included with the product has software for Windows operating systems and Apple Macintosh operating systems. For more information about a particular printer driver or software component, see the associated online help. HP Web Jetadmin Network administrators can use HP Web Jetadmin software to configure and manage HP products across a variety of operating systems. NOTE: HP Web Jetadmin is not included on the software CD.
In a Windows environment, the CD setup or installation software detects the version of the operating system that you are running. The software is installed in the language that you select. For example, if you are running an English version of Windows and have the language preference set to Spanish, the installation utility installs the Spanish version of the printing software for the appropriate Windows version.
Network connection If a computer on the network already has the product software installed, no additional software installation is necessary when adding a new product to the network. Otherwise, install the product software on one of the networked computers as directed below. 1. Insert the software installation CD into the computer CD-ROM drive. 2. If the installation program does not start automatically, browse the CD contents and run the SETUP.EXE file. 3. Follow the on-screen instructions.
See either the user guide or the in-box flyer for additional methods of obtaining software and support information, such as printer-driver distribution centers, other online services, fax services, and other online support. Legal statements Trademark notices Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems. Microsoft® and Windows are U.S. registered trademarks of Microsoft Corporation.
Macintosh install notes ● Introduction ● Installation instructions for Macintosh operating systems ● Technical assistance ● Legal statements Introduction Purpose of this document This document provides specific installation instructions and other information you should know before you install and use the printing-system software. The installation instructions are for operating systems including Mac OS X v10.3, v10.4, and v10.5.
Install Macintosh software for a USB connection 1. Insert the CD into the optical drive. If the CD does not run automatically, double-click the CD icon on the desktop. 2. Double-click the Installer icon in the HP LaserJet P2050 Series Installer folder. 3. Follow the instructions on the computer screen. It is recommended that you restart the computer after the software installation is complete. 4. Connect a USB cable between the product USB port and the computer USB port. Turn on the product.
Technical assistance Some of the following services are provided only for the United States. Similar services are available in other countries/regions. Customer support See the user guide or the in-box flyer, or call your local authorized HP dealer. Web Online technical support is available at the following Web site: www.hp.com/support/ljp2050series.
Use the following steps when trying to solve a problem with the product. Table 6-2 Troubleshooting checklist Step number Verification step Possible problems Solutions 1 Is the power on? No power due to failed power 1. source, cable, switch, or fuse. When the product is connected to a grounded power source, amber lights on the top of the product will show that it is warming up. When the product is ready to print, only the green light will be on.
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Index Symbols/Numerics % of actual size setting printer drivers 126 A About tab HP ToolboxFX 49 Properties, printer driver 144 accessibility features 3 accessories available 3 Add or Remove Programs function 105 Add Printer Wizard installation 75 Adobe Acrobat Reader installing 19 Advanced network settings, HP toolboxFX 47 Printing Features setting, printer drivers 112 tab, Printing Preferences 111 alerts e-mail 22, 30 e-mail, Macintosh 182 pop-up 21 Receive alert messages for product events 21 Setup Statu
Current Progress screen Windows network installation 88 Windows USB installation 80 Custom Installation choosing 19 custom paper sizes printer driver settings 119 customer support 49 D default printer, set 98 deleting job-storage jobs drivers 182 Device Configuration page, HP EWS 53, 56 Configuration screen, HP ToolboxFX 25 Information screen, HP ToolboxFX 33 Settings folder, HP ToolboxFX 32 Settings tab, printer drivers 139 Status page, HP EWS 52 Status screen, HP ToolboxFX 23 diagnostics 137 dialog boxes,
remove external 142 Upload Fonts, HP Printer Utility 172 Form to Tray Assignment, printer drivers 140 formatter number 25 Front Cover settings printer drivers 122 fulfillment centers Macintosh 150 Full Installation choosing 19 full installation Windows 79 full-installation software, operating systems 70 fuser modes for paper types 39 H Help HP ToolboxFXHP ToolboxF X 31 Macintosh 149, 150 operating systems supported 149 printer drivers 110 host-based driver network installation, Windows 75 HP Customer Partic
Network Identification screen 46 Network Settings folder 42 Network Summary screen 26 opening screen 21 Order Supplies screen 50 Paper Handling screen 34 Paper Types screen 39 Password settings 41 PCL5 screen 36 pop-up alert messages 21 PostScript screen 37 Print Info Pages screen 27 Print Quality screen 38 Printing screen 35 Product Registration screen 50 Receive alert messages for product events 21 sections 20 Set up E-mail Alerts screen 30 Setup Status Alerts screen 29 SNMP Configuration settings 48 star
memory Device Configuration screen, HP ToolboxFX 25 installation requirements for Windows operating systems 71 printer driver settings 143 messages alerts, receiving 21 Auto continue settings 41 constraint, printer drivers 110 e-mail alerts 22 pop-up alerts 21 minimum installation Windows 79, 89 models, feature comparison 4 N Network Configuration page, HP EWS 54 Identification settings, HP ToolboxFX 46 Settings folder, HP ToolboxFX 42 Summary screen, HP ToolboxFX 26 Network Settings page HP EWS settings 61
power switch, locating 13 PPD files 149 preview image, document printer drivers 136 Print All Text as Black, printer drivers 113 document on settings, printer drivers 126 Info Pages screen, HP ToolboxFX 27 Information Pages, HP EWS 55 on both sides, printer driver settings 132 page borders setting, printer drivers 135 Quality screen, HP ToolboxFX 38 Quality, HP EWS settings 58 Quality, printer driver settings 123 print cartridges, features 3 modes for paper types 39 Print on both sides with Booklet layout 1
supplies information, HP ToolboxFX 24 supplies, Macintosh 167 storage, job Macintosh 181 supplies HP SureSupply 68 Macintosh status 167 ordering, HP ToolboxFX 50 Supplies Status HP EWS 52 HP ToolboxFX 24 Support and Troubleshooting screen, HP ToolboxFX 50 tab, HP Printer Utility 174 support, product 49, 50 supported media 188 supported operating systems 3 system requirements HP ToolboxFX 21 Macintosh 146 Windows 71 System Setup HP EWS settings 59 HP ToolboxFX settings 40 system-tray icon alerts 22 T TCP/IP
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