HP LaserJet 8100, 8100 N, and 8100 DN Printers Contents How to navigate Index User Guide
© Copyright Hewlett-Packard Company 1998 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Reorder part number C4214-60103 First Edition, October 1998 Warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information.
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Obtaining software utilities and electronic information: For U.S. and Canada: Phone: DGHQTG CU QH Fax: DGHQTG CU QH Mail: *2 &KUVTKDWVKQP %GPVGT #XG 4QEMGHGNNGT 8CNGPEKC %# 7 5 # For Asia-Pacific countries/regions: Contact Mentor Media at (65) 740-4477 Kong SAR, Indonesia, Philippines, Malaysia, or Singapore). For Korea, call (82) (2) 3270-0805 or (82) (2) 3270-0893.
For Australia, New Zealand, and India: For Australia and New Zealand, call (61) (2) 565-6099. For India, call (91) (11) 682-6035. For European English: For U.K., call (44) (142) 986-5511. For Ireland and outside U.K., call (44) (142) 986-5511. HP direct ordering for accessories or supplies: Call (800) 538-8787 (U.S.) or (800) 387-3154 (Canada).
HP Service Agreements: Call (800) 835-4747 (U.S.) or (800) 268-1221 (Canada).
HP FIRST: HP FIRST Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product. Call from any touch tone phone and request up to three documents per call. These documents will be sent to the fax of your choice.
Europe, Middle East, and Africa #WUVTKC $GNIKWO &WVEJ (TGPEJ &GPOCTM 'WTQRGCP +PVGTPCVKQPCN (KPNCPF (TCPEG )GTOCP[ +VCN[ 0GVJGTNCPFU 0QTYC[ 2QTVWICN 5RCKP 5YGFGP 5YKV\GTNCPF (TGPEJ )GTOCP 7PKVGF -KPIFQO
Customer support options worldwide The service and support chapter of this user guide contains worldwide sales and service addresses and phone numbers for countries/regions not listed here. Customer Support and Product Repair Assistance for the U.S. and Canada Refer to the service and support chapter of this user guide for additional product repair information. Call (208) 323-2551 Monday through Friday from 6 am to 10 pm, Saturday 9 am to 4 pm (Mountain Time) free of charge during the warranty period.
European Customer Support Center Language and In-Country/Region Options Available Open Monday through Friday 8:30–18:00 CET HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis.
+VCNKCP 5RCPKUJ 2QTVWIWGUG +VCN[ 5RCKP 2QTVWICN In-country/region support numbers If you require support after your warranty has expired, additional product repair services, or if your country/region is not listed below, see “Worldwide Sales and Service Offices” in chapter 6.
/GZKEQ /GZKEQ %KV[ /GZKEQ QWVUKFG /GZKEQ %KV[ 0GY
Contents Introduction Navigation Features . . . . . . . Text Conventions . . . . . . . . . Additional Features of Acrobat Reader . . . . . . . . . . . . . . . . Tips for Use . . . . . . . . . . . . . . . . . . 20 . . . . . . 21 . . . . . . 22 . . . . . . 24 1 Printer Basics Overview . . . . . . . . . . . . . . Printer Features and Benefits . Printer Information . . . . . . . . Configurations . . . . . . . . Printer Parts and Locations Accessories and Supplies . . . Suggested Accessories .
Selecting the Output Bin . . . . . . . . . . . Printing to the Standard Output Bin . . Printing to the Face-up Bin. . . . . . . . Printing to a Mailbox . . . . . . . . . . . . Using the Stapler . . . . . . . . . . . . . . . . Loading Staple Cartridges (5-bin Mailbox with Stapler) . . . . . . . . . . Stapling Documents . . . . . . . . . . . . Printing Both Sides of Paper (Optional Duplex Printing Accessory) . . . . . . . . . Printing Envelopes . . . . . . . . . . . . . . .
Storing a Print Job . . . . . . . . . . . . . Printing a Stored Job . . . . . . . . Deleting a Stored Job . . . . . . . . . Printing with the Optional HP Fast InfraRed Connect . . . . . . . . . . . . . . Setting Up to Print with Windows 3.1x . . . . . . . . . . . . . Setting Up to Print with Windows 9x . . . . . . . . . . . . . . . Printing a Job . . . . . . . . . . . . . . Interrupting and Resuming Printing . . 157 . . 157 . . 158 . . 159 . . 159 . . 160 . . 161 . .
Checking the Printer’s Configuration Configuration Page. . . . . . . . . . Menu Map . . . . . . . . . . . . . . . PCL or PS Font List . . . . . . . . . File Directory Page . . . . . . . . . . Event Log Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 278 281 282 284 285 6 Service and Support Overview . . . . . . . . . . . . . . . . . . . Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . . . . . Service During and After the Warranty Period . . . . . . . . .
Appendix C Printer Memory and Expansion Overview . . . . . . . . . . . . . . . . . . Determining Memory Requirements. Installing Memory . . . . . . . . . . . . . Checking Memory Installation . . . . . Adjusting Memory Settings . . . . . . Installing EIO Cards/Mass Storage . . . . . . . . . . . . . . . . . . . 392 395 397 400 401 404 Appendix D Printer Commands Overview . . . . . . . . . . . . . . . . . . . . Understanding PCL Printer Command Syntax . . . . . . . . . . . . . . . . . . . . . .
Introduction Introduction This section explains some of the features of this online user guide as well as tips and tricks to help you use it to its greatest potential. It provides an overview of the following information: z Navigation Features z Text Conventions z Additional Features of Acrobat Reader z Tips for Use Additional features can be accessed through your Acrobat Reader menus and toolbars.
Introduction 20 Navigation Features Button Button Name Function Page Up and Down Arrows The Page Up and Down arrows allow you to scroll page-by-page through the online user guide. The Page Up arrow allows you to go back one page, while the Page Down arrow allows you to move forward one page. Table of Contents Icon This Table of Contents Icon calls up the table of contents for the online user guide. Introduction Icon The Introduction Icon calls up this introduction to the guide.
Introduction Text Conventions Some text is formatted differently to indicate specific meanings or functions. Below is a table that defines the different text formats and what they indicate. Text Format Style Meaning or Function KEY CAP This format is used to represent buttons on the printer, as well as keys on the computer keyboard. Hypertext This format is used to indicate that the text is linked to another page of the document. Clicking on the underlined text takes you to that page.
Introduction 22 Additional Features of Acrobat Reader In addition to the navigation buttons provided on the right side of the page, Adobe Acrobat Reader has a number of other features that you may find useful. Button Button Name Function Actual Size This button sets the document view to the page’s actual size. Fit Page This button changes the document view so the page fits in the window.
Introduction Button 23 Button Name Function Page With Bookmarks This button displays the page and bookmarks to the different sections of the document in a window to the left of the screen. Page With Thumbnails This button displays the page and small images of each page in a window to the left of the screen. Back This button allows you to go to the previous link or to undo your last change. Find This button calls up the Find dialog. Zoom This button allows you to change the page size.
Introduction Tips for Use Use bookmarks to navigate between chapters. When reading large amounts of text, turn off bookmarks and change the page view to full screen. Use the find function under the Tools menu to find specific terms. To print this document - For best quality and quickest printing, always print using a compatible PostScript Level 2 emulation printer driver.
Chapter 1 1 Printer Basics Printer Basics Overview Congratulations on your purchase of an HP LaserJet printer. If you have not done so, see the getting started guide provided with the printer for setup instructions. Now that the printer is set up and ready to use, take a few moments to get to know the printer.
Chapter 1 Printer Basics Printer Features and Benefits Speed and Throughput z RIP ONCE technology z 32 pages per minute (ppm) z 166 MHz MIPS microprocessor Resolution z 600 dots per inch (dpi) with Resolution Enhancement technology (REt) z FastRes 1200 provides 1200 dpi quality at full speed z More than 220 levels of gray Memory z 16 MB (8100/8100N) or 24 MB (8100DN) of RAM, expandable using industry standard 100-pin DIMMs (Dual In-Line Memory Modules) z Memory Enhancement technology (MEt) automatically
Chapter 1 Printer Basics Language and Fonts z HP PCL 6 z HP PCL 5e for compatibility z Printer Job Language (PJL) z Printer Management Language (PML) z 45 scalable TrueType typefaces z 65 fonts with HP FontSmart (not available for Macintosh) z PostScript Level 2 Emulation standard Printer Features and Benefits 27
Chapter 1 Printer Basics Paper Handling Options z Input Tray 1: A multipurpose tray for paper, transparencies, labels, and envelopes. Holds up to 100 sheets of paper. Trays 2 and 3: Two 500-sheet trays. These trays automatically sense paper size. Optional 2 x 500-sheet Input Tray (Trays 4 and 5): Two 500-sheet trays. These trays automatically sense paper size. Optional 2000-sheet Input Tray (Tray 4): One 2000-sheet tray. This tray automatically senses paper size.
Chapter 1 Printer Basics Optional 5-bin Mailbox with Stapler: Each of the 5 bins holds up to 250 sheets of paper. Provides job separation by stapling jobs. Optional 8-bin Mailbox: Each of the 8 bins holds up to 250 sheets of paper. Optional 7-bin Tabletop Mailbox: Each of the 7 bins holds up to 120 sheets of paper. Designed for tabletop printing. An optional stand is also available to use with this mailbox.
Chapter 1 Printer Basics Printer Information Configurations HP LaserJet 8100printer The HP LaserJet8100printer (product number C4214A) comes standard with 16 MB RAM, wide format printing, two 500-sheet trays, and a 100-sheet multipurpose tray. Note The HP LaserJet 8100 requires an EIO card to connect to a Macintosh.
Chapter 1 Printer Basics HP LaserJet 8100 DN printer The HP LaserJet 8100 DN printer (product number C4216A) comes standard with 24 MB RAM, wide format printing, two 500-sheet trays, a 100-sheet multipurpose tray, an HP JetDirect 600N print server, and a duplexer (for printing on both sides of paper).
Chapter 1 Printer Basics 32 Printer Parts and Locations Standard Output Bin Adjustable paper stop Top cover Control panel Tray 1 (multipurpose) Face-up Bin Front door On/Off switch Tray 1 extensions Tray 3 Tray 2 Right door Continued on next page.
Chapter 1 Printer Basics 33 Printed Circuit Assembly (formatter board) EIO slots Bidirectional Parallel Port (IEEE-1284) Power outlet Printer Information Paper Handling Connector (C-link)
Chapter 1 Printer Basics 34 Accessories and Supplies You can increase the capabilities of the printer with optional accessories and supplies. Use accessories and supplies specifically designed for the printer to ensure optimum performance. The printer supports three enhanced input/output (EIO) cards. Other accessories and options are available. For ordering information, see page 38.
Chapter 1 Printer Basics 35 5-bin Mailbox with Stapler Duplexer Envelope Feeder 8-bin Mailbox 7-bin Tabletop Mailbox Continued on next page.
Chapter 1 Printer Basics Optional Hard Disk The Hard Disk accessory can be used to permanently store downloaded fonts and forms in the printer. Unlike standard printer memory, items on the Hard Disk remain in the printer even when the printer is turned off. Fonts downloaded to the Hard Disk are available to all users of the printer. The Hard Disk can be write-protected through software for additional security.
Chapter 1 Printer Basics Macintosh Users Use the HP LaserJet Utility to download fonts and files. See HP LaserJet Utility on page 77 or the HP LaserJet Utility Guide online help included with your HP LaserJet Utility software for more information. Note The HP LaserJet Utility is not supported for Traditional Chinese, Simplified Chinese, Korean, and Japanese.
Chapter 1 Printer Basics 38 Ordering Information Use only accessories specifically designed for this printer. To order an accessory, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.) Ordering Information Item Paper Handling Description or Use Order Number 2 x 500-sheet Input Tray Two 500-sheet trays and feeder. C4780A 2000-sheet Input Tray One 2000-sheet tray and feeder.
Chapter 1 Printer Basics 39 Ordering Information (continued) Paper Handling Order Number Item Description or Use Duplex Printing Accessory (duplexer) Allows automatic printing on both sides of paper. C4782A 7-bin Tabletop Mailbox Each of the 7 output bins holds 120 sheets of paper. Designed for tabletop use. C4783A 8-bin Mailbox Each of the 8 output bins holds 250 sheets of paper. C4785A 5-bin Mailbox with Stapler Each of the 5 output bins holds 250 sheets of paper.
Chapter 1 Printer Basics 40 Ordering Information (continued) Item Printer Stands Stand for 7-bin Tabletop Mailbox Accessories and Supplies Description or Use Order Number Allows 7-bin Tabletop Mailbox C4784A to be used when printer is mounted on 2 x 500-sheet Input Tray, 2000-sheet Input Tray, or printer stand.
Chapter 1 Printer Basics 41 Ordering Information (continued) Printing Supplies Order Number Item Description or Use HP Multipurpose Paper HP brand paper for a variety of uses (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701. HPM1120 Premium HP brand paper for use with HP LaserJet printers (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701. HPJ1124 (Other HP media is available where office products are sold.
Chapter 1 Printer Basics 42 Ordering Information (continued) Printing Supplies Order Number Item Description or Use Staple Cartridges 3-pack of staple cartridges. C3772A Each cartridge contains 2000 staples and should last about 2 months, depending on use.
Chapter 1 Printer Basics 43 Ordering Information (continued) Item Memory, Fonts, Dual In-line Memory and Mass Module (DIMM) Storage (100-pin) Description or Use Order Number Boosts the ability of the printer to handle large print jobs (maximum 192 MB with HP brand DIMMs): EDO DIMMs (100-pin) 4 MB 8 MB 16 MB C4135A C4136A C4137A SDRAM DIMMs (100-pin) 4 MB 8 MB 16 MB 32 MB 64 MB C4140A C4141A C4142A C4143A C3913A Flash DIMM (100-pin) Permanent storage for fonts and forms: 2 MB 4 MB Accessories
Chapter 1 Printer Basics 44 Ordering Information (continued) Item Memory, Fonts, Font DIMM and Mass (100-pin) Storage Cable and Interface Accessories Description or Use Order Number 8 MB Asian ROM: Traditional Chinese Simplified Chinese C4292A C4293A Hard Disk Permanent storage for fonts C2985B and forms. Enables RIP ONCE mopying of print jobs that are too large to RIP ONCE mopy in RAM (see page 136).
Chapter 1 Printer Basics 45 Ordering Information (continued) Cable and Interface Accessories Item Description or Use Enhanced I/O Cards HP JetDirect print server multi-protocol EIO network cards: Ethernet RJ-45 only Ethernet RJ-45 and BNC, LocalTalk Token Ring RJ-45 and DB-9 Fast Ethernet 10/100Base-TX RJ-45 only HP Fast InfraRed Connect Accessories and Supplies Enables wireless printing from any IRDA-compliant portable device (such as a laptop computer) to the HP LaserJet 8100 N or 8100 DN print
Chapter 1 Printer Basics 46 Ordering Information (continued) Item Description or Use Cable and Interface Accessories Power Box For connecting a multibin mailbox to the printer when the printer is on a printer stand. This item is included only with the 2000-sheet Input Tray and the 2 x 500-sheet Input Tray.
Chapter 1 Printer Basics 47 Ordering Information (continued) Item Documentation HP LaserJet 8100, 8100 N, and 8100 DN Printers User Guide User Documentation Bundle Accessories and Supplies Description or Use Order Number This is an online user guide provided on compact disc. C4214-60103 An additional copy of the getting started guide and the ready reference guide.
Chapter 1 Printer Basics 48 Control Panel Layout The control panel includes three indicator lights, six keys, and a 2-line display (16 characters per line).
Chapter 1 Printer Basics Control Panel Lights Light Indication Ready The printer is ready to print. Data The printer is processing information. Attention Action is required. See the control panel display. Configuration Page To print a configuration page, see page 278.
Chapter 1 Printer Basics Control Panel Keys Key Function GO z Places the printer either online or offline. z Prints any data residing in the printer’s buffer. z Allows the printer to resume printing after being offline. Clears most printer messages and places the printer online. z Allows the printer to continue printing with an error message such as TRAY x LOAD [TYPE] [SIZE] or UNEXPECTED PAPER SIZE.
Chapter 1 Printer Basics Key Function ITEM Cycles through the selected menu’s items. Press the right end of the button to move forward or the left end of the button to move backward. The Item key is also used to navigate through the printer’s online Help system (see page 199). - VALUE + Cycles through the selected menu item’s values. Press + to move forward or - to move backward. SELECT z Saves the selected value for that item.
Chapter 1 Printer Basics Control Panel Menus For a complete list of control panel items and possible values, see page 354. Press MENU for access to all control panel menus. When additional trays or other accessories are installed in the printer, new menu items automatically appear. Continued on next page.
Chapter 1 Printer Basics To change a control panel setting: 1 Press MENU repeatedly until the desired menu appears. 2 Press ITEM repeatedly until the desired item appears. 3 Press - VALUE + repeatedly until the desired setting appears. 4 Press SELECT to save the selection. An asterisk (*) appears next to the selection in the display, indicating that it is now the default. 5 Press GO to exit the menu. Note Settings in the printer driver and software application override control panel settings.
Chapter 1 Printer Basics 54 Paper Handling LED Status Interpretation Use the following table to interpret the status lights on the Optional 2000-sheet Input Tray, the Optional 2 x 500-sheet Input Tray (Trays 4 and 5), the 8-bin Mailbox, the 7-bin Tabletop Mailbox, and the 5-bin Mailbox with Stapler. Optional 2000-sheet Input Tray and the Optional 2 x 500-sheet Tray (Trays 4 and 5) 8-bin Mailbox, 7-bin Tabletop Mailbox, and the 5-bin Mailbox with Stapler Solid Green The accessory is on and ready.
Chapter 1 Light Off Printer Basics Optional 2000-sheet Input Tray and the Optional 2 x 500-sheet Tray (Trays 4 and 5) 55 8-bin Mailbox, 7-bin Tabletop Mailbox, and the 5-bin Mailbox with Stapler The printer might be in Power The printer might be in Power Save mode. Press GO. Save mode. Press GO. The accessory is not receiving power. Check the power supply, power cables, and C-link cables. Paper Handling LED Status Interpretation The accessory is not receiving power.
Chapter 1 Printer Basics 56 Printer Software Windows Client Windows Software Drivers HP Toolbox HP FontSmart* HP DocWise HP JetSend Network Administrator Windows Software HP JetAdmin Drivers HP FontSmart* HP LaserJet Resource Manager Macintosh Software Macintosh Software Macintosh Client Apple LaserWriter 8 Driver PPDs HP LaserJet Utility* Apple LaserWriter 8 Driver PPDs HP LaserJet Utility* Fonts* Desktop Printer Utility* Guide files* * These products are not supported in Traditional Chinese, Sim
Chapter 1 Printer Basics The printer drivers provided on the compact disc must be installed to take full advantage of the printer’s features. The other software programs are recommended, but are not required for operation. See the ReadMe file for more information. Note Network Administrators: HP JetAdmin and HP LaserJet Resource Manager should be installed only on the network administrator’s computer. Load all other applicable software on the server and all client computers.
Chapter 1 Printer Basics z Microsoft Windows 9x z Microsoft Windows NT 4.0 z IBM OS/2 version 2.0 or greater z Apple Mac OS 7 or greater Additional drivers for DOS WordPerfect 5.x and 6.x are available through your HP distributor. (See the HP Customer Care pages at the front of this user guide.) The Printing System also includes software for network administrators using the following network operating systems: z Novell NetWare 3.x or 4.x z Microsoft Windows NT 4.0 z IBM OS/2 Warp 3.
Chapter 1 Printer Basics Printer Drivers Printer drivers access the printer features and allow the computer to communicate with the printer (via a printer language). Windows See Access the Windows Printer Driver on page 68 for more specific driver information. Macintosh See Apple LaserWriter 8 Driver on page 76 for more specific driver information. Note Check the “Installation Notes” file provided on the compact disc for additional software included and supported languages.
Chapter 1 Printer Basics 60 Drivers Included with the Printer The following printer drivers are included with the printer. The most recent drivers are available on the Internet. (See the HP Customer Care pages at the front of this user guide.) Depending on the configuration of Windows computers, the installation program for the printer software automatically checks the computer for Internet access to obtain the latest drivers. PCL 5e PCL 6 PS 1 Windows 3.1x 9 9 9 Windows 9x 9 9 9 Windows NT 4.
Chapter 1 Printer Basics Click Install to install the LaserWriter 8 driver, PPDs, PDFs, online help, HP LaserJet utility, and Desktop Printer utility. Click Custom to only install the software you prefer. Additional Drivers You can obtain the following printer drivers by downloading them from the Internet or by requesting them from an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.
Chapter 1 Note Printer Basics If the desired printer driver is not on the compact disc or is not listed here, check the software application’s installation disks or ReadMe files to see if they include support for the printer. If not, contact the software manufacturer or distributor and request a driver for the printer.
Chapter 1 Printer Basics Software for Windows Use the Typical Install option or Custom Install option (if you are a Network Administrator) to install the HP software. (This includes several printer drivers. For more information, see page 60.) Network Administrators: If the printer is attached to a network through an HP JetDirect EIO card, before you can print, the printer must be configured for that network.
Chapter 1 Printer Basics Installing Windows Printing Software (CD) For Windows 9x and Windows NT 4.0 1 Close all running applications. 2 Insert the compact disc into the CD-ROM drive. (Depending on the computer configuration, the installation program may automatically start.) 3 Click Start. 4 Click Run. 5 Type D:\SETUP (or the appropriate drive directory letter) in the command line box and click OK. 6 Follow the instructions on the computer screen. Continued on next page.
Chapter 1 Printer Basics For Windows 3.1x Note Windows 3.1x includes only PostScript Level 2 Emulation (or Level 1 Emulation for Windows 3.1x) and FontSmart. 1 Close all running applications. 2 Insert the compact disc into the CD-ROM drive. 3 In the Windows Program Manager screen, click the File menu. 4 Click Run. 5 Type D:\SETUP (or the appropriate drive directory letter) in the command line box and click OK. 6 Follow the instructions on the computer screen.
Chapter 1 Printer Basics Installing Network Software Note If the printer is to be used on a network, install and configure the network operating system software on the network administrator’s system before individual users install the printing software. 1 Select a Custom Install to install the printing system software. Be sure to install the HP JetAdmin software. The JetDirect Port can be installed and configured during the custom installation.
Chapter 1 Printer Basics Installing Macintosh Printing Software Note Only the Macintosh drivers, installer, and PPDs are available in Traditional Chinese, Simplified Chinese, Korean, and Japanese. Note Read the “Installation Notes” on the CD-ROM. 1 Quit all open applications. 2 Insert the compact disc into the CD-ROM drive. 3 Double-click the Installer icon and follow the instructions on the screen. 4 Open the Chooser from the Apple menu. 5 Click the Apple LaserWriter 8 icon.
Chapter 1 Printer Basics 68 Access the Windows Printer Driver To configure the driver once the software is installed, access it in one of the following ways: Temporarily Change Settings (from a software application) Change Default Settings (across all applications) Windows 9x From the File menu, click Print, and then click Properties. (The actual steps can vary; this is the most common method.) Click the Start button, point to Settings, and then click Printers.
Chapter 1 Printer Basics Choose the Right Printer Driver for Your Needs For Windows, choose a printer driver based on the way you use the printer. z Use the PCL 6 driver to take full advantage of the printer’s features. Unless backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended. z Use the PCL 5e driver if you want print results to look comparable to those from older printers. Certain features are not available in this driver.
Chapter 1 Printer Basics Printer Driver Help Each printer driver has help screens that can be activated either from the Help button, the F1 key, or a question mark symbol in the upper right corner in the printer driver (depending on the Windows operating system used). These help screens give detailed information about the specific driver. Printer driver help is separate from the software application help.
Chapter 1 Printer Basics HP ToolBox HP ToolBox is enabled during a Custom Install and is not needed to print. Access HP ToolBox from a printer icon on the Windows 9x and Windows NT 4.0 system tray on the Taskbar. HP ToolBox provides one-step access to the current status of the printer and the jobs it is printing. A list of all available features is as follows: z printer status z “How Do I...” help z utilities z job status If you choose not to use HP ToolBox, it can be disabled.
Chapter 1 Printer Basics HP DocWise HP DocWise is enabled during a Custom Install and is not needed to print. HP DocWise provides automatic notification of when your print job is done printing with a graphical reminder of which bin it is in. HP DocWise also notifies you if any errors occur during the printing of your job, such as paper out. If you choose not to use HP DocWise, it can be disabled. See the printer’s software help.
Chapter 1 Printer Basics HP FontSmart Note HP FontSmart is not supported for Traditional Chinese, Simplified Chinese, Korean, and Japanese. Access HP FontSmart from the HP LaserJet folder or through HP ToolBox.
Chapter 1 Printer Basics HP JetSend Communications Technology HP JetSend is a new technology from Hewlett-Packard that allows devices to communicate with each other simply and directly. HP JetSend is built into your printer, allowing it to receive information from any JetSend-enabled sending device anywhere on your network, whether it is in the same office or at a remote location.
Chapter 1 Printer Basics You can visit the JetSend web site to learn which other devices are available to communicate easily and directly with your JetSend-enabled printer. How the JetSend Communications Technology Works Networked Devices To use the JetSend capability between networked devices, print a configuration page (see page 278) to find your JetSend IP address, and give your address to anyone who wants to send information to your printer via JetSend.
Chapter 1 Printer Basics Software for Macintosh Computers Apple LaserWriter 8 Driver The driver for the Apple LaserWriter 8 comes on the compact disc shipped with the printer. PostScript Printer Description Files (PPDs) PPDs, in combination with the Apple LaserWriter 8 Driver, access the printer features and allow the computer to communicate with the printer. An installation program for the PPDs and other software is provided on the compact disc.
Chapter 1 Printer Basics HP LaserJet Utility Note The HP LaserJet Utility is not supported for Traditional Chinese, Simplified Chinese, Korean, and Japanese. HP LaserJet Utility allows control of features that are not available in the driver. The illustrated screens make selecting printer features from the Macintosh computer easier than ever. Use the HP LaserJet Utility to do the following: z Customize the printer’s control panel messages.
Chapter 1 Printer Basics Software for Networks HP Web JetAdmin (Windows) This browser-based HP JetAdmin software can be installed on any supported server platform. The following systems are supported: z Microsoft Windows NT z HP-UX* z IBM OS/2* z Sun Solaris* *HP Web JetAdmin is not included on the compact disc with the printer, but is available from the Internet. If you do not have access to the Internet, see the HP Customer Care pages at the front of this user guide to obtain this software.
Chapter 1 Printer Basics HP JetAdmin (Windows) HP JetAdmin is primarily for users who cannot use Web JetAdmin due to the lack of browser access or because none of the supported server platforms exist on their network. HP JetAdmin should be installed only on the network administrator’s computer. HP JetAdmin can be accessed by clicking the Start button (point to Settings, and then click Control Panel) in Windows 9x and Windows NT 4.0 or from the HP LaserJet program group folder.
Chapter 1 Printer Basics z Novell NetWare z HP-UX* z Solaris* z SunOS* z IBM OS/2* z Mac OS (via the HP LaserJet Utility) *The software for these systems is not included on the compact disc with the printer, but is available from the Internet. If you do not have access to the Internet, see the HP Customer Care pages at the front of this user guide to obtain this software.
Chapter 1 Printer Basics HP LaserJet Utility (Macintosh) HP LaserJet utility allows control of features that are not available in the driver. The illustrated screens make selecting printer features from the Macintosh computer easier than ever. Use the HP LaserJet Utility to do the following: z Customize the printer’s control panel messages. z Name the printer, assign it to a zone on the network, download files and fonts, and change most of the printer settings. z Set a password for the printer.
Chapter 1 Printer Basics HP LaserJet Resource Manager The HP LaserJet Resource Manager should be installed only on the network administrator’s computer. The HP LaserJet Resource Manager allows you to control hard disk and flash memory features not found in the drivers. Bidirectional communication is required. Note HP LaserJet Resource Manager is not available for the Macintosh. Use the HP LaserJet Resource Manager to do the following: z Initialize disk and flash memory.
Chapter 2 2 Printing Tasks Printing Tasks Overview This chapter presents basic printing tasks, such as: z Selecting the Input Tray z Selecting the Output Bin z Using the Stapler z Printing Both Sides of Paper (Optional Duplex Printing Accessory) z Printing Envelopes z Printing Special Paper Overview 83
Chapter 2 Printing Tasks 84 Selecting the Input Tray Loading Tray 1 1 CAUTION To avoid a paper jam, never add or remove paper from Tray 1 while the printer is printing. To avoid damaging the printer, print labels and transparencies only from Tray 1. Send them to the Face-up Bin, and do not print them on both sides. When printing multiple transparencies, promptly remove each transparency as soon as it emerges from the printer (so the sheets do not stick together). 1 Open Tray 1.
Chapter 2 Printing Tasks 3 Slide the paper width guides to the appropriate size marked on the tray. 85 3 4 Place paper into the tray without stacking it above the paperfill mark. Note For single-sided printing, place paper into the tray with side-to-be-printed up. The top of the page (such as letterhead) should be toward the rear of the printer. For two-sided printing, place paper with the front side down. The top of the letterhead should be toward the rear of the printer.
Chapter 2 Printing Tasks 5 Paper loading differs by size: a. Load Letter and ISO A4 with the longer edge of the page leading into the printer. b. Load envelopes, Executive, Legal, 11 x 17, ISO A3, JIS B5, or JIS B4 with the short edge of the page leading into the printer. (For more information on paper specifications, see page 330.) Continued on next page.
Chapter 2 Printing Tasks 6 Slide the paper into the printer until paper fits squarely and firmly between the paper width guides, without bending. Note Paper heavier than 28 lb (105 g/m²) should be printed from Tray 1 to the Face-up Bin to avoid curl. If you are having trouble printing on media other than plain paper, see Changing the Variable Fuser Mode on page 146. If Tray 1 is in CASSETTE mode, the printer Attention light will flash.
Chapter 2 Printing Tasks 88 Loading Trays 2, 3, and the Optional 2 x 500-sheet Input Tray (Trays 4 and 5) 1 Open the tray until it stops. 1 2 Turn the paper guide lock to the unlocked position. 3 Slide the paper guide to the mark that indicates the size of paper you are loading. 2 Continued on next page.
Chapter 2 Printing Tasks 4 Turn the paper guide lock to the locked position. 89 4 5 Adjust the left paper guide by pushing in, then lifting up and out. 6 Position the guide over the appropriate lines marked in the tray. Press the guide into the rear slot and then lower down into the front slot. Be sure the guide is not skewed. 5 Continued on next page.
Chapter 2 Printing Tasks 7 Insert up to 500 sheets of paper into the tray. Do not fill the input tray above the paper fill marks on the guides. Note For single-sided printing, place the side-to-beprinted facing down. For double-sided printing, the front side should be facing up. For letter and A4 paper only, the top of the letterhead should be toward the rear of the tray. Continued on next page.
Chapter 2 Printing Tasks 8 Make sure that the paper size tab is set correctly. Slide the tray back into the printer. If you wish to select your paper by type rather than tray (source), see page 144. Adjust the paper stop guide on the Standard Output Bin for paper sizes larger than Letter or A4. See page 99. Note If paper curls or skews excessively during printing, open the tray and turn the stack of paper over. To avoid a paper jam, never open the tray while it is in use.
Chapter 2 Printing Tasks Loading the Optional 2000-sheet Input Tray (Tray 4) An optional 2000-sheet Input Tray (Tray 4) is available for the printer. The tray fits under the printer and acts as a base. For paper specifications, see page 328. Continued on next page.
Chapter 2 Printing Tasks 1 Slide Tray 4 open until it stops. 93 1 2 Pull the front guide out by the blue pin. Place the guide into the slots in the top and bottom of the input tray that correspond to the paper size you are loading and push in the pin. 3 Repeat step 2 to adjust the back guide. 2 4 Repeat step 2 to adjust the left guide. Note To load 11 x 17 inch paper, move the left guide to the back of the tray. 3 Continued on next page.
Chapter 2 Printing Tasks 5 Load up to 2000 sheets of paper into the tray. Do not allow paper to extend above the paperfill mark on the sides. a. Load Letter or A4 paper with the top of the page toward the rear of Tray 4, side-to-beprinted down (A) for single-sided printing. For two sided printing, load front side up. b. Load 11 x 17, Legal, A3, or JIS B4 paper with top of the page toward the right of the printer. For two sided printing, load front side up (B). Continued on next page.
Chapter 2 Printing Tasks 6 Press down on all four corners of the paper stack to ensure the paper rests flat in the tray, without bending. Note Do not store paper in the free area on the left side. Serious damage may occur to the unit. 95 6 7 7 Close Tray 4. 8 Make sure that the paper size tab is set correctly. Note See Printing by Type and Size of Paper on page 144 to set the type of paper you loaded in the tray.
Chapter 2 Printing Tasks 96 Selecting the Output Bin The printer has several output locations: the Standard Output Bin, the Face-up Bin, and the optional 7-bin Tabletop Mailbox, the 8-bin Multibin Mailbox, and the 5-bin Mailbox with Stapler. Standard Output Bin Face-up Bin Continued on next page.
Chapter 2 Printing Tasks 97 Face-up Bin Standard Output Bin Mailbox Bins (5-bin Mailbox with Stapler shown) Note For best results, use the Face-up Bin to print envelopes, labels, or transparencies.
Chapter 2 Printing Tasks Printing to the Standard Output Bin The Standard Output Bin, located at the top of the printer, holds up to 500 sheets of paper in the correct order as they exit the printer. A sensor causes the printer to stop when the paper bin is full. Printing continues when you empty or reduce the amount of paper in the bin. The Standard Output Bin is the factory default bin.
Chapter 2 Printing Tasks 99 Adjusting the Paper Stop The paper stop, illustrated below, is located near the Standard Output Bin. It can be adjusted to help paper lay flat as it exits the printer. The paper stop does not have to be raised for Letter or A4 size paper. Note that the printer jams if the paper stop is set to a smaller size of paper than is being printed. 1 Pull the left side of the paper stop up until the stop is in an upright position.
Chapter 2 Printing Tasks Printing to the Face-up Bin The Face-up Bin, located on the upper left side of the printer, holds up to 125 sheets of paper face up as they exit the printer. This bin is mainly used for special paper types, such as labels, envelopes, or transparencies, that cannot tolerate the curved paper path of the Standard Output Bin. This output bin does not sense when the bin is full.
Chapter 2 Printing Tasks Printing to a Mailbox The following Mailboxes are available for the printer: z 7-bin Tabletop Mailbox (each bin holds up to 120 sheets of paper) z 8-bin Mailbox (each bin holds up to 250 sheets of paper) z 5-bin Mailbox with Stapler (each bin holds up to 250 sheets of paper) These mailboxes attach to the left side of the printer.
Chapter 2 Printing Tasks Operating Modes (continued) Stacking This mode stacks the printed output from the lowest bin to the top, regardless of job boundaries. This mode of operation takes advantage of the total capacity of the mailbox bins. The device is seen by the software as one logical bin.
Chapter 2 Printing Tasks 103 Nonbidirectional Environment The driver setting must match the printer mailbox mode. The method for changing the mode varies with driver and by operating system. See your driver’s online help. The printer control panel will display different messages depending on the mailbox used and which mode you are using. See the printer software help for more information.
Chapter 2 Printing Tasks 104 Job Separation, Collator, and Stacking Modes 5-bin Mailbox with Stapler 7-bin Tabletop Mailbox 8-bin Mailbox Note In Job Separation, Collator, and Stacking Modes, if the Control Panel says: Then the physical location is: OPTIONAL BIN 1 Face-up Bin OPTIONAL BIN 2 Mailbox 1-5 OPTIONAL BIN 3 Stapler Bin OPTIONAL BIN 1 Face-up Bin OPTIONAL BIN 2 Mailbox 1-7 OPTIONAL BIN 1 Face-up Bin OPTIONAL BIN 2 Mailbox 1-8 For the types of paper the printer supports, see p
Chapter 2 Printing Tasks Selecting a Mailbox through the Software You can select mailboxes through your software application, printer driver, or from the printer control panel. Otherwise, follow the instructions below for setting the overall default printer output bin selection. Where and how you make selections depends on your software application or associated printer driver. (Some options may only be available through the printer driver.
Chapter 2 Printing Tasks 106 Using the Stapler Loading Staple Cartridges (5-bin Mailbox with Stapler) 1 1 Turn off the printer and remove the Face-up Bin. 2 Open the stapler unit cover. 3 Squeeze the staple cartridge tabs together and pull the empty staple cartridge out. 2 Continued on next page.
Chapter 2 Printing Tasks 4 Remove the plastic shipping clip from the new staple cartridge. Insert the new staple cartridge so that it snaps into place. 107 4 5 Close the stapler unit cover, replace the Face-up Bin, and turn the printer on. Note If the printer runs completely out of staples or a staple jam requires that you remove all the staples in the path, up to six copies may not be stapled.
Chapter 2 Printing Tasks Stapling Documents The stapler can staple documents of 2 to a maximum of 20 pages on 16 to 28 lb paper, Letter, and A4 size only. The stapler should not be set as the default output bin. If your job is only one page or if it is greater than 20 pages, the printer will print your job to the bin, but it will not be stapled. The stapler bin can hold up to 350 stapled sheets. To have your job stapled, send it to OPTIONAL BIN x.
Chapter 2 Printing Tasks Selecting the Stapler from the Control Panel If your software does not support stapling, set it using the directions below. 1 Press Menu repeatedly until PAPER HANDLING MENU appears. 2 Press Item repeatedly until PAPER DEST= STANDARD OUTBIN * appears. 3 Press + repeatedly until PAPER DEST= OPTIONAL BIN x appears. (See pages 103 and 104 to choose the appropriate bin according to the mode you are using.) Your network administrator may have changed the name of this bin.
Chapter 2 Printing Tasks Printing Both Sides of Paper (Optional Duplex Printing Accessory) The printer can automatically print on both sides of paper with an optional duplex printing accessory (duplexer). This is called duplexing. Note See the documentation included with the duplexer for complete installation and setup instructions. Duplexing might require additional memory (page 392). Continued on next page.
Chapter 2 Printing Tasks Guidelines for Printing Both Sides of Paper CAUTION Do not print on both sides of labels, transparencies, envelopes, or paper heavier than 28 lb (105 g/m 2 ). Damage to the printer and paper jamming might result. z You might need to configure the printer driver to recognize the duplexer. (See the printer software help for details.) z To print on both sides of paper, make the selection from the software or printer driver. (See the printer software help.
Chapter 2 Printing Tasks Paper Orientation for Printing Both Sides of Paper The duplexer prints the second side of the paper first, so paper such as letterhead and preprinted paper needs to be oriented as shown. Tray 1 z Load letter and A4 paper with the front side down and the top, short edge toward the rear of the printer. z Load other sizes of paper with the front side down and the top, short edge toward the printer. Continued on next page.
Chapter 2 Printing Tasks All other trays z Load letter and A4 paper with the front side up and the top, short edge toward the rear of the tray. z Load other sizes with the front side up and the top, short edge toward the right of the tray.
Chapter 2 Printing Tasks 114 Layout Options for Printing Both Sides of Paper The four print orientation options are shown below. These options can be selected from the printer driver or from the printer’s control panel (set BINDING from the Paper Handling Menu and ORIENTATION from the Printing Menu). Note The terminology for the binding edge in the driver may be different. 1. Long-edge portrait (default) 2. Long-edge landscape 3. Short-edge portrait 4.
Chapter 2 Printing Tasks Printing Envelopes Feeding Envelopes Automatically (Optional Envelope Feeder) With the optional envelope feeder, the printer will automatically feed up to 10 envelopes. (For supported envelope sizes, see page 330.) To print envelopes without an envelope feeder, see page 119. Note See the documentation included with the envelope feeder for complete installation and setup instructions. You might need to configure the printer driver to recognize the envelope feeder.
Chapter 2 Printing Tasks 116 Envelope weight Guides Tray extension Printing Envelopes
Chapter 2 Printing Tasks 117 Inserting the Envelope Feeder 1 1 Open Tray 1 and remove the cover over the opening for the envelope feeder. 2 Locate the pins on the envelope feeder and the corresponding holes on the printer. 3 Align the envelope feeder with the corresponding printer rails. 2 4 Slide the envelope feeder into the printer until it locks into place.
Chapter 2 Printing Tasks 118 Loading Envelopes into the Envelope Feeder 1 Note Print only envelopes approved for use in the printer (page 343). 1 Pull out the envelope tray extender. The tray extender will help reduce jams. 2 2 Adjust the width guides to the size of the envelopes to be used. 3 Lift the envelope weight lever, and insert the envelopes up to the fill mark. 4 Lower the lever. The envelopes should be angled as shown (A). Do not angle them the opposite direction (B).
Chapter 2 Printing Tasks Printing Envelopes from Tray 1 With the optional envelope feeder, the printer will automatically feed up to 10 envelopes. To order an envelope feeder, see page 38. To print with the envelope feeder, see page 115. Many types of envelopes can be printed from Tray 1. (Up to 10 can be stacked in the tray.) Printing performance depends on the construction of the envelope. Always test a few sample envelopes before purchasing a large quantity. Set margins at least 0.
Chapter 2 Printing Tasks 120 Loading Envelopes in Tray 1 1 Open Tray 1. 1 2 If necessary, pull out the tray extension for the envelope size you are printing. 3 Place up to ten envelopes between the paper width guides, face up. 4 Slide the paper width guides until they lightly touch both sides of the envelope stack without bending it. Note Paper heavier than 28 lb (105 g/m²) should be printed from Tray 1 to the Face-up Bin to avoid curl.
Chapter 2 Printing Tasks Printing Envelopes from Your Software Application 1 Load up to ten envelopes into Tray 1. 2 Specify Tray 1, Automatic, or select the paper source by type in your software application, and set the envelope size and type to the appropriate envelope size (page 343). 3 If your software does not automatically format an envelope, specify Landscape for page orientation in your application. CAUTION To avoid a printer jam, do not remove or insert an envelope once you begin printing.
Chapter 2 Printing Tasks Printing Special Paper Printing Letterhead, Preprinted Paper, or Prepunched Paper Special paper includes letterhead, envelopes, labels, transparencies, fullbleed images, rotated paper, postcards, custom-size, and heavy paper. When printing letterhead or preprinted paper, it is important to load the trays with the correct orientation. When printing with prepunched paper, always load the paper with the holes toward the printer.
Chapter 2 Note Printing Tasks Paper orientation can differ when you print with an optional duplexer (page 112). Printing in portrait or landscape mode is usually selected from the software application or printer driver. If the option is not available, change the Orientation setting from the Printing Menu in the printer’s control panel (page 369).
Chapter 2 Printing Tasks Printing Labels Use only labels recommended for use in laser printers. Make sure that labels meet the specifications for the input tray you use (page 341). Do: z Print a stack of 50 labels from Tray 1. z Load labels with the side-to-be-printed facing up and the top, short edge toward the back, if they are letter or A4 size. For other sizes, load labels with the short edge toward the printer. z Use the Face-up Bin for printing labels. Continued on next page.
Chapter 2 Printing Tasks Do not: CAUTION Failure to follow these instructions can damage the printer. z Load the trays to capacity because labels are heavier than paper. z Use labels that are separating from the backing sheet, wrinkled, or damaged in any way. z Use labels that have the backing sheet exposed. (Labels must cover the entire backing sheet with no exposed spaces.) z Feed a sheet of labels through the printer more than once.
Chapter 2 Printing Tasks Printing Transparencies Overhead transparencies used in HP LaserJet printers must be able to withstand the 392° F (200° C) temperature encountered in the printer’s fusing process. Use only transparencies recommended for use in laser printers. Because transparencies tend to stick to each other, remove each transparency from the output bin before printing the next one. Use the Face-up Bin for printing transparencies.
Chapter 2 Printing Tasks 127 Custom-size Paper in Tray 1 You can print on custom-size paper from Tray 1. For paper specifications, see page 330. Printing on the SmallestSized Paper If you are using the printer driver to set the paper size, under the Custom button, select the paper tab and set the paper size. 1 In your software application, select Tray 1 for the paper source and select either Custom or the name assigned to the custom-size paper in the driver for the paper size. Continued on next page.
Chapter 2 Printing Tasks 2 Print custom-size paper from Tray 1. See Loading Tray 1 on page 84. 3 The edge of the paper feeding into the printer must be at least 3.9 inches (98 mm) wide to allow rollers inside the printer to grab the paper. Measuring from the leading edge to the trailing edge of the paper, the length must be at least 7.5 inches (190 mm). Note For more information on paper specifications, see page 330.
Chapter 2 Printing Tasks Printing Cards, Custom-size, and Heavy Paper Custom-size paper can be printed from Tray 1. For paper specifications, see Paper Specifications starting on page 328. Note The printer’s control panel can be set for one custom size at a time. Do not load more than one size of custom paper into the printer.
Chapter 2 Printing Tasks Guidelines for Printing Custom-size Paper z Do not attempt to print on paper smaller than 3.9 inches (98 mm) wide or 7.5 inches (191 mm) long. z Set page margins at least .17 inch (4 mm) away from the edges. Setting Custom Paper Sizes When custom paper is loaded, size settings need to be selected from the software application (the preferred method), the printer driver, or from the printer’s control panel.
Chapter 2 Printing Tasks 131 X (front edge) 3.9 in. (98 mm) 7.5 in. (191 mm) Y (side edge) If the settings are not available from the software, set the custom paper size from the control panel: 1 From the Printing Menu set CONFIGURE CUSTOM PAPER=YES. 2 From the Printing Menu, select inches or millimeters as the unit of measurement. 3 From the Printing Menu, set the X dimension (the front edge of the paper) as shown in the illustration above. X can be from 3.9 to 11.
Chapter 2 Printing Tasks 4 If custom paper is loaded into Tray 1 and TRAY 1 MODE=CASSETTE, then set TRAY 1 SIZE=CUSTOM from the Paper Handling Menu in the printer’s control panel. See Customizing Tray 1 Operation on page 141. 5 In the software, select Custom or the name assigned to the custom-size paper in the driver as the paper size. For example, if the custom paper is 8 x 10 inches (203 x 254 mm), set X=8 inches and Y=10 inches (X=203 millimeters and Y=254 millimeters).
Chapter 3 3 Advanced Printing Tasks Advanced Printing Tasks Overview This chapter introduces some advanced printing tasks to help you take full advantage of the printer’s features. These tasks are “advanced” because they require you to change settings from a software application, the printer driver, or the printer’s control panel.
Chapter 3 Advanced Printing Tasks z Storing a Print Job z Printing with the Optional HP Fast InfraRed Connect Note Only use PCL 5e for backward compatibility. Most of the features in this section do not apply to PCL 5e. We recommend the use of PCL 6 or PS to take best advantage of the features in this printer. Not all features are compatible with all drivers.
Chapter 3 Advanced Printing Tasks Using Features in the Printer Driver When you print from a software application, many of the printer’s features are available from the printer driver. To access Windows printer drivers, see page 68. Note HP PCL 5e, PCL 6, PS, and Macintosh drivers are slightly different. Check the drivers for available options. The PCL 6 driver takes full advantage of the printer’s features. Settings in the printer driver and software application override control panel settings.
Chapter 3 Advanced Printing Tasks RIP ONCE RIP ONCE allows the print job to be processed one time at the printer. The formatted print job can then be printed multiple times without pausing to process the print job again. This feature is normally active. Saving Printer Setup Information Printer drivers allow you to save the printer settings you use most often as the default settings.
Chapter 3 Advanced Printing Tasks Printing with a Watermark A watermark is a notice, such as “Top Secret,” printed in the background of each page in a document. Check the driver for available options. For Macintosh, you can select “Custom” and specify any text you choose.
Chapter 3 Advanced Printing Tasks 138 Different First Page 1 For Windows, select “Use different paper for first page” in your printer driver. Choose Tray 1 (or Manual Feed) for the first page and one of the other trays for the remaining pages. Place the paper for the first page in Tray 1. (For manual feed, place paper in Tray 1 after the job is sent to the printer and the printer requests paper.
Chapter 3 Advanced Printing Tasks 2 Load the paper for the remaining pages of the document into another tray. You may select the first and remaining pages by type of paper. For more information, see Printing by Type and Size of Paper on page 144.
Chapter 3 Advanced Printing Tasks Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper. This feature is available in some printer drivers and provides a cost-effective way to print draft pages. To print more than one page on a sheet of paper, look for a Layout or Pages Per Sheet option in the printer driver. (This is sometimes called 2-up, 4-up, or n-up printing.
Chapter 3 Advanced Printing Tasks Customizing Tray 1 Operation Customize Tray 1 to fit your printing needs. The printer can be set to print from Tray 1 as long as it is loaded or to print only from Tray 1 if the type of paper loaded is specifically requested. Set TRAY 1 MODE=FIRST or TRAY 1 MODE=CASSETTE from the Paper Handling Menu in the printer’s control panel. (Print speed might be slightly slower when printing from Tray 1 when TRAY 1 MODE=FIRST.
Chapter 3 Advanced Printing Tasks Tray 1 Mode=Cassette TRAY 1 MODE=CASSETTE means the printer treats Tray 1 like the internal trays. Instead of looking for paper in Tray 1 first, the printer pulls paper either starting from the bottom tray upward (from the tray with the highest capacity to the tray with the least capacity) or the tray that matches type or size settings selected from the software.
Chapter 3 Advanced Printing Tasks Manually Feeding Paper from Tray 1 The Manual Feed feature allows you to print on special paper from Tray 1, such as envelopes or letterhead. If Manual Feed is selected, the printer will print only from Tray 1. Select Manual Feed through the software or printer driver. Manual Feed can also be enabled from the Paper Handling Menu in the printer’s control panel.
Chapter 3 Advanced Printing Tasks Printing by Type and Size of Paper You can configure the printer to select paper by type (such as plain or letterhead) and size (such as letter or A4), as opposed to source (a paper tray). Benefits of Printing by Type and Size of Paper If you frequently use several different kinds of paper, once trays are set up correctly, you do not have to check which paper is loaded in each tray before you print.
Chapter 3 Advanced Printing Tasks 2 From the Paper Handling Menu in the printer’s control panel, select the paper type for each tray. If you are unsure what type you are loading (such as bond or recycled), check the label on the package of paper. For supported types, see page 335. 3 Select the paper size settings from the control panel. Tray 1: If the printer has been set to TRAY 1 MODE=CASSETTE from the Paper Handling Menu, also set the paper size from the Paper Handling Menu.
Chapter 3 Advanced Printing Tasks Changing the Variable Fuser Mode The variable fuser mode specifies the temperature and printing speed for a specific type of paper. The user can change the variable fuser mode to improve the print quality for paper that is having problems (such as heavy, light, or rough media) even though the paper technically meets the specifications provided on page 330. The variable fuser mode is associated with the paper type.
Chapter 3 Advanced Printing Tasks The user can change the variable fuser mode for each of these types of paper from the control panel.
Chapter 3 Advanced Printing Tasks To change the variable fuser mode for a paper type from the control panel: 1 Press MENU repeatedly until PAPER HANDLING MENU appears. 2 Press ITEM repeatedly until CONFIGURE FUSER MODE MENU=NO appears. 3 Press - VALUE + until YES appears. 4 Press SELECT to select the option. 5 Press ITEM repeatedly until the desired paper type appears. 6 Press - VALUE + repeatedly until the desired variable fuser mode appears. 7 Press SELECT to select the variable fuser mode.
Chapter 3 Advanced Printing Tasks Loading Custom-size Paper Custom-size paper can be loaded into Tray 1 and, with the optional Custom Paper Tray accessories, into Trays 3 and 5. However, only one custom paper size can be defined in the control panel. This means that you can have several Custom Paper Trays, but you must put the same custom-size paper in all of them.
Chapter 3 Advanced Printing Tasks 6 To select the unit of measure: a. Press ITEM until UNIT OF MEASURE appears. b. Press - VALUE + repeatedly until the desired unit of measure appears. c. Press SELECT to save the selection. 7 To select the X dimension (see page 130 for more information about the X dimension): a. Press ITEM until X DIMENSION appears. b. Press - VALUE + repeatedly until the desired size appears. c. Press SELECT to save the selection.
Chapter 3 Advanced Printing Tasks Quick Copying a Job The quick copy feature prints the requested number of copies of a job and stores a copy of the job on the printer’s hard disk. Additional copies of the job can be printed later. This feature is the default for every job. This feature can be turned off from the driver. For more information about specifying the number of quick copy jobs that can be stored, see the QUICK COPY JOBS control panel item described on page 382.
Chapter 3 Advanced Printing Tasks Deleting a Stored Quick Copy Job When a user sends a quick copy job, the printer overwrites any previous jobs with the same name. If there is not a quick copy job already stored under the job name and the printer needs additional space, the printer may delete other stored quick copy jobs starting with the oldest job. The default number of quick copy jobs that can be stored is 32.
Chapter 3 Advanced Printing Tasks Proofing and Holding a Job The proof and hold feature provides a quick and easy way to print and proof one copy of a job and then print the additional copies. To permanently store the job and prevent the printer from deleting it when space is needed for something else, select the Stored Job option in the driver. Printing the Remaining Copies of a Held Job The user can print the remaining copies of a job held on the printer’s hard disk from the control panel.
Chapter 3 Advanced Printing Tasks Deleting a Held Job When a user sends a proof and hold job, the printer automatically deletes that user’s previous stored proof and hold job. If there is not a proof and hold job already stored for that job name and the printer needs additional space, the printer may delete other stored proof and hold jobs starting with the oldest one. Note If you turn the printer off and then back on, all quick copy, proof and hold, and private jobs are deleted.
Chapter 3 Advanced Printing Tasks Printing a Private Job The private printing feature lets a user specify that a job is not printed until that user releases it using a 4-digit Personal Identification Number (PIN) through the printer’s control panel. The user specifies the PIN in the driver and it is sent to the printer as part of the print job. Specifying a Private Job To specify that a job is private from the driver, select the Private Job option and type a 4-digit PIN.
Chapter 3 Advanced Printing Tasks 5 Press - VALUE + until the desired number of copies appears. 6 Press SELECT to print the job. Deleting a Private Job A private job is automatically deleted from the printer’s hard disk after the user releases it for printing, unless the user selects the Stored Job option in the driver. Note If you turn the printer off and then back on, all quick copy, proof and hold, and private jobs are deleted.
Chapter 3 Advanced Printing Tasks Storing a Print Job The user can download a print job to the printer’s hard disk without printing it. The user can then print the job at any time through the printer’s control panel. For example, a user may want to download a personnel form, calendar, time sheet, or accounting form that other users can access and print. To store a print job permanently on the hard disk, select the Stored Job option in the driver when printing the job.
Chapter 3 Advanced Printing Tasks Deleting a Stored Job Jobs stored on the printer’s hard disk can be deleted from the control panel. 1 Press MENU repeatedly until PRIVATE/STORED JOBS MENU appears. 2 Press ITEM until the desired job name appears. 3 Press SELECT to select the job. COPIES=1 appears. 4 Press - VALUE until DELETE appears. 5 Press SELECT to delete the job.
Chapter 3 Advanced Printing Tasks Printing with the Optional HP Fast InfraRed Connect The HP Fast InfraRed Connect enables wireless printing from any IRDAcompliant portable device (such as a laptop computer) to the HP LaserJet 8100, 8100 N, or 8100 DN printer. The printing connection is maintained by positioning the sending infrared (FIR) port within operating range. Note that the connection can be blocked by objects such as a hand, paper, direct sunlight, or any bright light shining into either FIR port.
Chapter 3 Advanced Printing Tasks 3 From the Printers window, make sure that the appropriate printer is selected. If not, click Select and select the printer. 4 Click Connect and choose the same COM port setting as the FIR port on your portable computer. 5 Select the file to print. Setting Up to Print with Windows 9x Before launching the InfraRed Driver, complete the following steps: 1 From the Printers panel, select the HP LaserJet 8100, 8100 N, or 8100 DN as your default printer.
Chapter 3 Advanced Printing Tasks 161 Printing a Job 1 Align your laptop computer (or other portable device equipped with an IRDA-compliant FIR window) within 2 to 3 feet (1 meter) maximum of the HP Fast InfraRed Connect. The FIR window must be at an angle of +/- 15 degrees to ensure an effective connection for printing. The following graphic illustrates the required alignment of devices necessary for printing. 2 - 3 ft. (1 m) Continued on next page.
Chapter 3 Advanced Printing Tasks 2 Print the job. The status indicator on the HP Fast InfraRed Connect lights up, and, after a short delay, the printer status panel displays PROCESSING JOB. If the status indicator does not light up, realign the HP Fast InfraRed Connect with the FIR port on the sending device, resend the print job, and maintain the alignment of all devices.
Chapter 3 Advanced Printing Tasks Interrupting and Resuming Printing The job interrupt and resume feature lets a user temporarily stop the job that is currently printing in order to print another job. When the new job is finished printing, the interrupted job resumes printing. A user can only interrupt jobs that are printing and collating multiple copies by connecting to the infrared (FIR) port on the printer and sending a job to the printer.
Chapter 4 4 Printer Maintenance Printer Maintenance Overview This chapter explains basic printer maintenance. z Managing the Toner Cartridge z Cleaning the Printer Note To ensure optimum print quality, the printer will prompt you to perform printer maintenance every 350,000 pages. When the PERFORM PRINTER MAINTENANCE message appears on the control panel, you will need to purchase a Printer Maintenance Kit and install the new parts.
Chapter 4 Printer Maintenance Managing the Toner Cartridge HP Policy on Non-HP Toner Cartridges Hewlett-Packard Company cannot recommend use of non-HP toner cartridges, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. To install a new HP toner cartridge and recycle the used cartridge, follow the instructions included in the toner cartridge box.
Chapter 4 Printer Maintenance Toner Cartridge Life Expectancy The life of the toner cartridge depends on the amount of toner that print jobs require. When printing text at 5% coverage, an HP toner cartridge lasts an average of 20,000 pages. (A typical business letter is about 5% coverage.) This assumes that print density is set to 3 and EconoMode is off. (These are the default settings.
Chapter 4 Printer Maintenance Resetting the HP TonerGauge After a new toner cartridge is installed, the user must reset the HP TonerGauge from the control panel. When the top cover is closed after installing the new toner cartridge, the NEW TONER CARTRIDGE=NO message is displayed on the control panel for approximately 30 seconds. To reset the HP TonerGauge: Note If the NEW TONER CARTRIDGE=NO message is no longer displayed on the control panel, press MENU repeatedly until CONFIGURATION MENU appears.
Chapter 4 Printer Maintenance Continue Printing When Toner is Low When toner is low, the printer’s control panel displays the TONER LOW message. If the TONER LOW message displays, but the printer continues printing, TONER LOW is set to CONTINUE (the default setting). If the printer stops printing when low toner is detected, TONER LOW is set to STOP. To resume printing, press GO. The printer will continue to display TONER LOW until you replace the toner cartridge.
Chapter 4 Printer Maintenance Redistributing the Toner When toner is low, faded or light areas might appear on a printed page. You might be able to temporarily improve print quality by redistributing the toner. The following procedure might allow you to finish the current print job before replacing the toner cartridge. Continued on next page.
Chapter 4 Printer Maintenance 170 Redistributing the Toner (continued) 1 1 Open the top cover. 2 Remove the toner cartridge from the printer. WARNING! Avoid touching the adjacent fusing area in the left door. It may be HOT. 2 3 Rotate the toner cartridge and gently shake it from side to side to redistribute the toner. Note If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. (Hot water sets toner into fabric.
Chapter 4 Printer Maintenance Cleaning the Printer To maintain print quality, clean the printer thoroughly: z Every time you change the toner cartridge. z Whenever print quality problems occur. Clean the outside of the printer with a lightly water-dampened cloth. Clean the inside with only a dry, lint-free cloth. Observe all warnings and cautions with the cleaning tasks on the following page.
Chapter 4 Printer Maintenance 172 1 1 Before you begin these steps, turn the printer off and unplug all cables. WARNING! Avoid touching the adjacent fusing area in the left door. It may be HOT. 2 2 Open the top cover of the printer and remove the toner cartridge. CAUTION Do not touch the transfer roller (A). Skin oils on the roller can reduce print quality. If toner gets on your clothes, wipe it off with a dry cloth and wash your clothes in cold water. Hot water sets toner into fabric.
Chapter 4 Printer Maintenance Using the Printer Cleaning Page If toner specks appear on the front or back side of your print jobs, follow the procedure below. From the printer’s control panel, do the following: 1 Press MENU repeatedly until PRINT QUALITY MENU appears. 2 Press ITEM repeatedly until CREATE CLEANING PAGE appears. 3 Press SELECT to create the cleaning page. 4 Follow the instructions on the cleaning page to complete the cleaning process.
Chapter 5 5 Problem Solving Problem Solving Overview This chapter will help you to solve printer problems. Clearing Paper Jams (see page 176) Occasionally, paper can jam during printing. This section will help you to locate paper jams, properly clear them from the printer, and solve repeated paper jams. Understanding Printer Messages (see page 198) Many different messages can appear on the printer’s control panel display. Some messages tell the printer’s current status, such as INITIALIZING.
Chapter 5 Problem Solving Correcting Output The printer should produce print jobs of the highest quality. If print Quality Problems jobs do not look sharp and clear, defects such as lines, specks, or (see page 221) smears appear on the page, or paper is wrinkled or curled, use this section to troubleshoot and solve the output quality problem. Printer Problems (see page 229) Before you can fix a printer problem, you must understand where the problem is.
Chapter 5 Problem Solving Clearing Paper Jams If the printer’s control panel displays a paper jam message, look for paper in the locations indicated in the graphic on page 177, then see the procedure for clearing the paper jam. You might need to look for paper in other locations than indicated in the paper jam message. If the location of the paper jam is not obvious, look first in the top cover area. When clearing paper jams, be very careful not to tear the paper.
Chapter 5 Problem Solving 177 Paper jams can occur at the following locations: Standard Output Bin Top cover area Tray 1 Stapler Right door Multibin Mailbox * Left door Tray 2 and Tray 3 Vertical transfer door Front door 2000-sheet Input Tray * (Tray 4) * Other paper handling accessories may be installed in these positions. Note Loose toner might remain in the printer after a paper jam, but the toner should clear after a few sheets are printed.
Chapter 5 Problem Solving Clearing Jams from the Input Tray Areas Clearing Tray 1 1 Open Tray 1 by pulling down. 2 Check for paper in the Tray 1 area. 3 Remove any paper from this area by pulling it in the direction shown by the arrow in the graphic below. Carefully check to be sure you have removed all pieces of torn paper. 4 Open and close the top cover.
Chapter 5 Problem Solving 179 Clearing the Right Door 1 Open the right door located below Tray 1. 2 Check for paper in this area. 3 Open the jam access cover using the green lever. 4 Remove any paper from this area by pulling it out of the printer. 5 Be sure to remove all pieces of torn paper.
Chapter 5 Problem Solving Clearing Trays 2 and 3 1 Open the tray. 2 Remove jammed or damaged paper from this area by pulling it out of the printer. 3 Be sure to remove all pieces of torn paper. 4 Close the tray. 5 Open and close the top cover.
Chapter 5 Problem Solving Clearing the Optional 2 x 500-sheet Input Trays (4 and 5) 1 Open the tray. 2 Remove damaged or jammed paper from area (A) by pulling it out of the printer. 3 Be sure to remove all pieces of torn paper. 4 Close the tray. 5 Open the vertical transfer door and remove jammed paper (B). 6 Close the vertical transfer door. 7 Open and close the top cover. Continued on next page.
Chapter 5 Problem Solving 182 B A Clearing Paper Jams
Chapter 5 Problem Solving Clearing the Optional 2000-sheet Input Tray (Tray 4) 1 Open Tray 4. 2 Remove damaged or jammed paper from area (A) by pulling it out of the printer. 3 Be sure to remove all pieces of torn paper. 4 Close the tray. 5 Open the vertical transfer door and remove all jammed paper (B). 6 Close the vertical transfer door. 7 Open and close the top cover. Continued on next page.
Chapter 5 Problem Solving 184 B A Clearing Paper Jams
Chapter 5 Problem Solving Clearing the Optional Envelope Feeder 1 Open the top cover. 2 Remove toner cartridge (A). WARNING! Avoid touching the adjacent fusing area. It may be HOT. 3 Remove envelopes in this area by pulling them straight up and out of the printer (B). 4 Be sure to remove any pieces of torn paper. Lift both of the green user tabs and remove any envelopes that may be hidden (C).
Chapter 5 Problem Solving 186 A C B Clearing Paper Jams
Chapter 5 Problem Solving Clearing Jams from the Optional Duplex Printing Accessory 1 Open the front door. 2 Check for paper in this area. 3 Remove any paper from area (A) by pulling it out of the printer. Be careful not to tear the paper. 4 If you cannot remove all the paper through the front door, open the left door and carefully pull out any paper from area (B). (If a mailbox accessory is installed, first push it away from the printer to access the left door.
Chapter 5 Problem Solving 188 B A C Clearing Paper Jams
Chapter 5 Problem Solving 189 Clearing Jams from the Top Cover Area 1 Open the top cover. 2 Remove the toner cartridge (A). WARNING! Avoid touching the adjacent fusing area. It may be HOT. 3 Lift the green lever and remove any paper that may be hidden. 4 Remove any paper in this area by pulling it straight up and out of the printer (B). 5 Be sure to remove all pieces of torn paper. 6 Replace the toner cartridge and close the top cover.
Chapter 5 Problem Solving Clearing Jams from the Output Areas Clearing the Standard Output Bin If the paper jam extends into the output area, as shown in the graphic below, slowly and carefully pull the paper straight out of the printer so that it does not tear.
Chapter 5 Problem Solving 191 Clearing the Left Door (Fuser Area) 1 Open the left door. (If a mailbox accessory is installed, first push it away from the printer to access the left door.) WARNING! Avoid touching the adjacent fusing area. It may be HOT. 2 Remove any jammed or damaged paper from this area by pulling it out of the printer (A). 3 Press down on the green tabs (B) and carefully check for paper. Be sure to remove all pieces of torn paper. 4 Close the left door.
Chapter 5 Problem Solving Clearing the Optional Multibin Mailboxes 1 Turn off the printer. 2 Remove the Face-up Bin. 3 Remove paper from area (A) by carefully pulling it out, away from the printer. 4 Pull the mailbox away from the printer and remove any paper in area (B). Be sure to remove any torn pieces of paper. 5 Remove any paper in area (C) by carefully pulling it out of the printer. Note When clearing paper jams, be very careful not to tear the paper.
Chapter 5 Problem Solving Clearing Paper Jams 193
Chapter 5 Problem Solving 194 Clearing Jams from the Stapler 1 Remove the Face-up Bin. 1 2 Open the stapler unit cover. 3 Press the colored tab with your forefinger and pull the colored circular tab with your other forefinger to open the stapler. 4 Remove loose or damaged staples from the stapler head. Push the circular tab to snap it back into place. 2 Continued on next page.
Chapter 5 Problem Solving 5 Close the stapler unit cover and replace the Face-up Bin. Clear all paper paths that may have jammed as a result of the jammed staples. Note After clearing a stapler jam, up to two documents may not be stapled when printing resumes because the stapler must reload. Once the unit begins stapling again, either manually staple the unstapled documents or resend the job. If a print job is sent and the stapler is jammed or out of staples, the job will still print.
Chapter 5 Problem Solving Solving Repeated Paper Jams Situation Solution General 1. Check to see that paper is correctly loaded in the trays and that all repeated paper width guides are correctly set (not skewed). See Chapter 2, “Printing jam problems Tasks.” 2. Make sure that the paper tray is set for the size of paper installed and that the tray is not overloaded with paper. 3. Try turning over the stack of paper in the tray. If you are using letterhead paper, try printing from Tray 1. 4.
Chapter 5 Problem Solving Situation Solution 6. When duplexing, the printer rolls paper under Tray 3 and may cause a jam. Pull Tray 3 out of the printer completely and remove any paper from under the tray. Insert Tray 3 back into the printer. 7. Printer may be dirty. Clean the printer as described on page 171. 8. Check that the correct paper size is installed (page 328). 9. Check that all damaged or jammed paper is removed by pulling it out of the printer.
Chapter 5 Problem Solving Understanding Printer Messages The table on page 199 explains messages that might display on the printer’s control panel. Printer messages and their meanings are listed in alphabetical order, with numbered messages following. If a message persists: z If a message persists requesting that you load a tray or if a message indicates that a previous print job is still in the printer’s memory, press GO to print or press CANCEL JOB to clear the job from the printer’s memory.
Chapter 5 Problem Solving Using the Printer Online Help System This printer features an online Help system that provides instructions for resolving most printer errors. Certain control panel error messages alternate with instructions on accessing the online help system. Whenever a ? appears in a error message or a message alternates with FOR HELP PRESS THE ? KEY, press the ITEM key to navigate through a sequence of instructions. To exit the online Help system, press GO.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action CHECK INPUT DEVICE The optional input tray cannot feed paper to the printer because a door or paper guide is open. alternates with Check the doors and paper guides. PAPER PATH OPEN PLEASE CLOSE IT CHECK OUTPUT DEVICE The optional output device is not properly connected to the printer. A proper connection must be made for printing to continue.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action CLOSE RIGHT DOOR The right access door is open and must be closed for printing to continue. CLOSE TOP OR LEFT DOOR Either the top cover or the left door is open and must be closed for printing to continue. DISK DEVICE FAILURE The EIO disk had a critical failure and can no longer be used. DISK FILE OPERATION FAILED The requested operation could not be performed.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action EIO n DISK NOT FUNCTIONAL The EIO disk is not working correctly. Remove the EIO disk from the slot indicated. Replace it with a new EIO disk. EIO n INITIALIZING alternates with DO NOT POWER OFF EIO n DISK SPINNING UP Wait for the message to disappear (approximately 5 minutes).
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action ENV FEEDER LOAD [TYPE] [SIZE] Load the requested envelope type and size into the envelope feeder. Make sure the envelope size and type are set correctly from the Paper Handling Menu in the printer’s control panel (page 360). Press GO if the desired envelope is already loaded in the feeder. Press - VALUE + to scroll through the available types and sizes. Press SELECT to accept the alternate type or size.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action FLASH FILE SYSTEM IS FULL Delete files from the flash DIMM. Use HP LaserJet Resource Manager to download or delete files and fonts. (See the software help for more information.) FLASH IS WRITE PROTECTED The flash DIMM is protected and no new files can be written to it. INPUT DEVICE CONDITION xx.yy An input paper handling device has a condition that needs attention before printing can resume.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action LOADING PROGRAM Programs and fonts can be stored on the printer’s file system. At bootup time these entities are loaded into RAM. (These entities can take a long time to load into RAM depending on the size and number of entities being loaded.) The specifies a sequence number indicating the current program being loaded.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action MEMORY SHORTAGE JOB CLEARED The printer did not have enough free memory to print the entire job. The remainder of the job will not print and will be cleared from memory. Press GO to continue. Change the Resource Saving setting from the printer’s control panel (page 354) or add more memory to the printer (page 392).
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action OUTPUT DEVICE CONDITION xx.yy A recoverable error occurred in an external paper handling device. Push the mailbox away from the printer, and then re-attach it. If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user’s guide.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action RAM DISK FILE SYSTEM IS FULL Delete files and then try again, or turn the printer off, and then turn the printer on to delete all files on the device. (Delete files using HP LaserJet Resource Manager or another software utility. See the software help for more information.) If the message persists, increase the size of the RAM disk.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action TRAY x LOAD [TYPE] [SIZE] Load the requested paper into the specified tray (x). (See the sections on loading paper, starting on page 84.) Make sure that the trays are correctly adjusted for size.The tray type settings (and size for Tray 1) must be set from the printer’s control panel (page 144).
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action UNSUPPORTED SIZE IN TRAY [YY] An external paper handling device detected an unsupported paper size. The printer will go offline until the condition is corrected. USE [TYPE] [SIZE] INSTEAD? If the requested paper size or type is not available, the printer asks if it should use another paper size or type instead. Press - VALUE + to scroll through the available types and sizes.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 13.x PAPER JAM [LOCATION] Remove jammed paper from the specified location (page 176). Open and close the top cover to clear the message. If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 22 EIO x BUFFER OVERFLOW Too much data was sent to the EIO card in the specified slot ( x). An improper communications protocol may be in use. alternates with Press GO to clear the message. (Data will be lost.) PRESS GO TO CONTINUE Check the host configuration. If this message persists, contact an HP-authorized service or support provider.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 40 EIO x BAD TRANSMISSION The connection has been broken between the printer and the EIO card in the specified slot. alternates with Press GO to clear the error message and continue printing. PRESS GO TO CONTINUE 41.3 UNEXPECTED PAPER SIZE The paper size you are trying to print is not the same as the control panel setting for Tray 1. Reload the tray with the correct paper size.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 41.x PRINTER ERROR alternates with A temporary printing error occurred. Press GO. The page containing the error will automatically be reprinted if jam recovery is enabled. PRESS GO TO CONTINUE If the error does not clear, turn the printer off, then turn the printer on. If this message persists, contact an HP-authorized service or support provider.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 53.xy.zz PRINTER ERROR There is a problem with the printer’s memory. The DIMM that caused the error will not be used. Values of x, y, and zz are as follows: x = DIMM type 0 = ROM 1 = RAM y = Device location 0 = Internal memory (ROM or RAM) 1 to 3 = DIMM slots 1, 2, or 3 zz = Error number You might need to replace the specified DIMM. Turn the printer off, and then replace the DIMM that caused the error.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 55.xx PRINTER ERROR A temporary printing error occurred. alternates with Press GO. The page containing the error will automatically be reprinted if jam recovery is enabled. PRESS GO TO CONTINUE If the error does not clear, turn the printer off, then turn the printer on. If this message persists, contact an HP-authorized service or support provider.
Chapter 5 Problem Solving 217 Printer Messages (continued) Message Explanation or Recommended Action 58.x PRINTER ERROR A temporary printing error occurred. alternates with If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.) CYCLE POWER TO CONTINUE Turn the printer off, then turn the printeron. 59.x PRINTER ERROR A temporary printing error occurred.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 64 PRINTER ERROR A temporary printing error occurred. Turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.) 66.xy.zz INPUT DEVICE FAILURE An error occurred in an external paper handling device.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 68 NVRAM ERROR CHECK SETTINGS An error occurred in the printer’s nonvolatile memory (NVRAM) and one or more printer settings has been reset to its factory default. Print a configuration page and check the printer settings to determine which values have changed (page 278). If this message persists, contact an HP-authorized service or support provider.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 69.x PRINTER ERROR A temporary printing error occurred. alternates with CYCLE POWER TO CONTINUE If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.) 79.xxxx PRINTER ERROR The printer detected an error. The numbers (xxxx) indicate the specific type of error. Turn the printer off, and then turn the printer on.
Chapter 5 Problem Solving Correcting Output Quality Problems Use the examples below to determine which output quality problem you are experiencing, then see the following tables to troubleshoot the problem. Note The examples below depict letter-size paper that has passed through the printer long-edge first. (If the paper has passed through the printer short-edge first, lines and repeating defects will run vertically rather than horizontally.) Continued on next page.
Chapter 5 Problem Solving 222 Light Print or Fade Toner Specks (front or back) Dropouts Lines Gray Background Toner Smear Loose Toner Repeating Defects Misformed Characters Page Skew Curl or Wave Wrinkles or Creases Correcting Output Quality Problems
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Troubleshooting Steps (Follow the steps in the order they are listed.) 1. Print a few more pages to see if the problem will correct itself. 2. Clean the inside of the printer or use the printer’s cleaning page. ✓ ✓ Wrinkles or Creases Curl or Wave Page Skew Misformed Characters Repeating Defects 223 Loose Toner Toner Smear Gray Background Lines Problem Solving Dropouts Specks Light Print or Fade Chapter 5 3. Make sure EconoMode is off.
✓ ✓ ✓ (Follow the steps in the order they are listed.) ✓ 8. Print to a different output bin. 9. Adjust the toner density setting. ✓ ✓ 10. Change the fuser mode setting (page 146). ✓ ✓ Troubleshooting Steps ✓ 7. Make sure paper is loaded correctly and guides are not too tight or too loose against the paper stack.
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Correcting Output Quality Problems Wrinkles or Creases Curl or Wave Page Skew Misformed Characters Repeating Defects 225 Loose Toner Toner Smear Gray Background Lines Problem Solving Dropouts Specks Light Print or Fade Chapter 5 Troubleshooting Steps (Follow the steps in the order they are listed.) 13. Order and install the Printer Maintenance Kit. ✓ ✓ ✓ ✓ 14.
Chapter 5 Problem Solving 226 Correcting Wrinkles on Envelopes 1 Note Once you have used this method to print envelopes, return the fuser levers to the up position. 1 Open the left door. (If a mailbox accessory is installed, first push it away from the printer to access the left door.) WARNING! Avoid touching the adjacent fusing area. It may be HOT. 2 Locate and release the levers on the fuser. 3 Close the left door.
Chapter 5 Problem Solving Determining Printer Problems Troubleshooting Checklist z Printer Does Not Turn On z Blank or Garbled Control Panel Display z Printer Cannot Print Configuration Page z Print Job Does Not Print z Computer, Network, or I/O Port Problems z Print Speed is Too Slow z Printing is Incomplete or Incorrect z Printer Ignores Font, Format, or Tray/Bin Selection z Print Job Does Not Print on Both Sides of Paper z Print Job on Custom Paper Does Not Print Correctly z Problems with Tray 1 z Prob
Chapter 5 Problem Solving z Problems with the Optional 7-bin Tabletop Mailbox z Problems with the Optional Duplex Printing Accessory z Problems with the Optional Envelope Feeder z Printer Hard Disk z PS Troubleshooting z HP Fast InfraRed Connect Problems z Macintosh Problem Solving Correcting Output Quality Problems 228
Chapter 5 Problem Solving Printer Problems Printer Does Not Turn On Situation Solution Printer is not plugged in. Plug the AC power cord firmly into the grounded power receptacle and into the printer. (Be sure the power source is energized.) Printer voltage is not correct. Make sure line voltage is in the correct range. (See the product label next to the power receptacle on the back of the printer for voltage requirements.
Chapter 5 Problem Solving Blank or Garbled Control Panel Display (continued) Situation Solution Display is blank and internal fans are not running. Press all the keys to see if one is stuck; contact your HP service representative if this does not work. Printer display is in the wrong language or displays unfamiliar characters. Reconfigure the control panel display language. See the getting started guide.
Chapter 5 Problem Solving Printer Cannot Print Configuration Page (continued) Situation Solution A printer cover is open. Firmly close the printer top cover and all doors (left, front, and right). Paper is jammed in the printer. Check for paper jams, see instructions starting on page 176. Messages appear in the display. See Understanding Printer Messages starting on page 198.
Chapter 5 Problem Solving Software, Computer, and Printer Interface Problems Print Job Does Not Print Situation Solution Printer is off or not connected to an active power source. Make sure the printer is on and that all power cables are firmly plugged into both the printer components and an active power source. Printer is offline. Press GO to put the printer online. The printer control panel should display READY and the Ready light should be lit. Port is configured and working properly.
Chapter 5 Problem Solving Print Job Does Not Print (continued) Situation Data from a previous print job is still in the printer’s buffer. Last page did not print and the Data light is on. Solution z Make sure that you are using the correct printer driver. z Complex print job may still be processing. z Make sure the printer is online. Make sure control panel reads processing job. z Open the Top Cover. Pull out the toner cartridge and check for paper. Reseat the toner cartridge. z Open trays 2 and 3.
Chapter 5 Problem Solving Print Job Does Not Print (continued) Situation Data light is flashing but nothing prints. Solution z Make sure that you are using the correct printer driver. z Complex print job may still be processing. z Make sure the printer is online. Make sure control panel reads processing job. z Open the Top Cover. Pull out the toner cartridge and check for paper. Reseat the toner cartridge. z Open trays 2 and 3. Make sure that the appropriate paper is inserted.
Chapter 5 Problem Solving Print Speed is Too Slow (continued) Situation Solution Printer is usually slow to z Printer speed is highly dependent on how your software application is set up, which printer driver you are using, and respond. how much traffic is on the network. See the getting started guide for configuration information. z You might need to add more memory (page 397). Printing is Incomplete or Incorrect Situation Blank pages print. Solution z Turn the printer off and then back on.
Chapter 5 Problem Solving Printing is Incomplete or Incorrect (continued) Situation Garbled pages print, there are overprints, or only a portion of a page prints. The job was not duplexed. Solution z Make sure that your software application is configured for the correct printer. z Replace the printer interface (I/O) cable with a cable you know works to see if the cable is defective. z Your parallel printer cable might be defective. Use a high-quality cable; see page 38 for an HP cable part number.
Chapter 5 Problem Solving Printing is Incomplete or Incorrect (continued) Situation Solution Data is missing, but there z Check your software application to be sure the print file contains no errors. are no printer messages. z Check your cable to make sure that it is securely connected to both the printer and the computer. z Your parallel printer cable may be defective. Use a high-quality cable; see page 38 for an HP cable part number. Printing stops in the middle of the job.
Chapter 5 Problem Solving Printing is Incomplete or Incorrect (continued) Situation Solution Printer printing more copies than requested. To avoid printing more copies than requested, the collate function in the application must not be selected. Printer Ignores Font, Format, or Tray/Bin Selection Situation Printer prints wrong fonts or formats. Solution z The font is not present in the printer and must be downloaded from your software application or the proper font DIMM must be installed.
Chapter 5 Problem Solving Printer Ignores Font, Format, or Tray/Bin Selection (continued) Situation Solution Printer draws paper from z Be sure your software application is selecting the correct paper size. the wrong tray. z Make sure that the driver for your software application is correctly installed, configured, and capable of requesting the desired paper size and type. z The size of paper requested is not loaded in the tray selected.
Chapter 5 Problem Solving Printer Ignores Font, Format, or Tray/Bin Selection (continued) Situation Solution Job went to a different bin than was expected. The wrong size or type of paper was used for the job. (See page 330 for supported paper sizes.) Job prints on the wrong side of the paper. z Make sure you have loaded the paper correctly. (Starting on page 84.) z If you are printing one-sided copies, load paper into Tray 1 with the side to be printed facing up.
Chapter 5 Problem Solving Print Job Does Not Print on Both Sides of Paper Situation Solution Driver may not be set up to Make sure that the option to print on both sides of the paper is print on both sides of the properly configured in the driver. paper. Make sure that the option to print on both sides of the paper is The file you are trying to print may not have the configured in the driver. option to print on both sides of the paper turned on.
Chapter 5 Problem Solving Print Job on Custom Paper Does Not Print Correctly Situation Solution The control panel and driver Make sure that the custom paper size defined from the control panel are not set to the same and the custom paper size defined in the driver are the same. paper size. Problems with Tray 1 Situation Solution z A previous print job may still be in the printer’s buffer. Cannot clear z Make sure that Tray 1 has the correct paper size loaded.
Chapter 5 Problem Solving Problems with Tray 1 (continued) Situation Solution Paper is not going to the z Verify that the correct output bin is selected in the printer driver. For more information on changing printer driver correct output bin. settings, see the online help. z The paper does not meet the specifications for the output bin. See page 330 for more information on paper specifications.
Chapter 5 Problem Solving Problems with Trays 2, 3, and the Optional 2 x 500-sheet Input Tray (Trays 4 and 5) (continued) Situation Solution Cannot access Trays 2, 3, z The appropriate paper size and type must be selected from the software application for the paper size loaded. or the Optional 2 x 500-sheet Input Tray z Adjust the tray correctly for the paper size loaded. Check the Paper Handling Menu for correct type of paper available (Trays 4 and 5). (page 360).
Chapter 5 Problem Solving Problems with the Optional 2000-sheet Input Tray (Tray 4) (continued) Situation Paper jams and paper feeding problems. Tray 4 will not power on. Cannot access Tray 4. Solution z See page 183 for instructions. z Make sure that paper specifications are within the recommended range (page 328). z Verify that the paper type configured in the printer control panel for Tray 4 matches the paper loaded in Tray 4 (page 92). z A tray might have been pulled out during printing.
Chapter 5 Problem Solving Problems with the Optional 2000-sheet Input Tray (Tray 4) (continued) Situation Printer does not recognize Tray 4. Solution z Make sure the Optional 2000-sheet Input Tray has been configured in the printer driver. See page 56 for more information on accessing the printer driver. z Turn the printer off and then back on. z Make sure that the C-link cable from the Tray 4 base is plugged into the printer.
Chapter 5 Problem Solving Problems with the Optional 5-bin Mailbox with Stapler Situation Solution The job was not stapled. Jobs sent to the stapler might not be stapled for one or more of the following reasons: z The wrong size or type of paper was used for the job. z More than 20 pages were sent to the stapler, exceeding its capacity. z The stapler has bent or broken staples in the stapling bed. (See page 194.) z A staple jam was recently cleared (up to 2 following jobs might not be stapled).
Chapter 5 Problem Solving Problems with the Optional 5-bin Mailbox with Stapler (continued) Situation Printer does not recognize the 5-bin Mailbox with Stapler. Printer does not recognize stapler. Solution z Make sure that the 5-bin Mailbox with Stapler has been configured in the printer driver. See page 56 for more information on accessing the printer driver. z Make sure that the cable from the 5-bin Mailbox with Stapler is plugged into the printer C-link connector.
Chapter 5 Problem Solving Problems with the Optional 5-bin Mailbox with Stapler (continued) Situation Solution z Make sure that the power cord is firmly plugged into both The 5-bin Mailbox with the 5-bin Mailbox with Stapler and the power receptacle. Stapler will not power on. Remove and reconnect the power cord. z Make sure that the cable from the 5-bin Mailbox with Stapler is plugged into the printer C-link connector.
Chapter 5 Problem Solving Problems with the Optional 5-bin Mailbox with Stapler (continued) Situation Solution Paper is not going to the z Verify that the correct output bin is selected in the printer driver. For more information on changing printer driver correct output bin. settings, see the online help. z The paper does not meet the specifications for the output bin. See page 330 for more information on paper specifications.
Chapter 5 Problem Solving Problems with the Optional 8-bin Mailbox Situation Printer does not recognize the Mailbox. Paper jams and paper feeding problems. Solution z Make sure that the 8-bin Mailbox has been configured in the printer driver. See page 56 for more information on accessing the printer driver. z Make sure that the cable from the 8-bin Mailbox is plugged into the printer C-link connector. If not, turn the printer off, plug the cable into the C-link connector, then turn the printer back on.
Chapter 5 Problem Solving Problems with the Optional 8-bin Mailbox (continued) Situation Solution Paper is not going to the z Verify that the correct output bin is selected in the printer driver. For more information on changing printer driver correct output bin. settings, see the online help. z The paper does not meet the specifications for the output bin. See page 330 for more information on paper specifications.
Chapter 5 Problem Solving Problems with the Optional 7-bin Tabletop Mailbox Situation Printer does not recognize the mailbox. Paper jams and paper feeding problems. Solution z Make sure that the 7-bin Mailbox has been configured in the printer driver. See page 56 for more information on accessing the printer driver. z Make sure that the C-link cable is properly connected. See page 255 for cabling configurations. z Make sure that all bins are properly installed.
Chapter 5 Problem Solving Problems with the Optional 7-bin Tabletop Mailbox (continued) Situation Solution Paper is not going to the z Verify that the correct output bin is selected in the printer driver. For more information on changing printer driver correct output bin. settings, see the online help. z The paper does not meet the specifications for the output bin. See page 330 for more information on paper specifications.
Chapter 5 Problem Solving Cabling Configurations Continued on next page.
Chapter 5 Problem Solving Correcting Output Quality Problems 256
Chapter 5 Problem Solving Problems with the Optional Duplex Printing Accessory Situation Printer does not recognize the duplexer. Job did not duplex. Duplexer jams. Solution z Turn the printer off. Remove and re-install the unit. Turn the printer on. z Make sure that the duplexer has been configured in the printer driver. z Print a configuration page to check that the unit is present. z Check that the duplexer is installed. z Make sure the duplexer has been configured in the printer driver.
Chapter 5 Problem Solving Problems with the Optional Envelope Feeder Situation Envelope jams and envelope feeding problems. Multiple envelopes feed into the printer. Solution z Make sure the envelopes are within the specifications listed on page 343. z Make sure the envelopes are properly loaded. z Make sure the envelope weight on the feeder is down. z Make sure the Optional Envelope Feeder extension is fully pulled out. The first envelope to be fed must be closer to the pick up roller than the others.
Chapter 5 Problem Solving Printer Hard Disk Situation Solution Printer does not recognize the hard disk. Turn the printer off and verify that the hard disk is inserted correctly and is securely fastened. Disk is not initialized. DISK x NOT INITIALIZED Use the Windows-based HP LaserJet Resource Manager or the Macintosh-based HP LaserJet Utility to initialize the disk. Disk failure.
Chapter 5 Problem Solving PS Troubleshooting Situation Solution The control panel PERSONALITY=AUTO setting may have been A text listing of PS commands prints instead confused by a nonstandard PS code. Check the PERSONALITY of your PS printing job. setting to see if it is set to PS or PCL. If it is set to PCL, set it to PERSONALITY=AUTO. If it is set to AUTO, set it to PS for this print job only. When the job has printed, return the setting to AUTO.
Chapter 5 Problem Solving PS Troubleshooting (continued) Situation Solution A page prints with clipped If the page margins are clipped, you may have to print the margins. page at 300-dpi resolution or install more memory. Also try turning off Resource Saving and I/O Buffering. A page fails to print. A PS error page prints. Set PRINT PS ERRORS=ON, and then send the job again to print a PS error page.
Chapter 5 Problem Solving Computer, Network, or I/O Port Problems Situation Solution Printer Interface problems. Print a configuration page from the printer’s control panel to verify that the interface configurations shown on the printout match those on the host computer. (See page 278 to print a configuration page.) Computer software problem.
Chapter 5 Problem Solving Computer, Network, or I/O Port Problems (continued) Situation Solution Network or shared printer Check for network or shared printer problems by connecting problems. your computer directly to the printer and printing from an application you know works. If you suspect network problems, check with your network administrator or consult the network documentation that came with your printer network cards. Computer displays DOS z Add a Mode command to your computer’s AUTOEXEC.
Chapter 5 Problem Solving HP Fast InfraRed Connect Problems Situation FIR port status indicator does not light up. Solution z Make sure that the printer is in READY mode and that the FIR port you are printing from is IRDA-compliant and within the range of operation described in Printing a Job on page 161. z Make sure that the HP Fast InfraRed Connect is properly connected to the printer. z Run the printer Self Test.
Chapter 5 Problem Solving HP Fast InfraRed Connect Problems (continued) Situation Connection cannot be established or seems to take longer than usual. Solution z Use a device that is IRDA-compliant; look for an IRDA symbol on the device or see the computer’s user guide for IRDA specifications. z Make sure that the operating system on your computer includes an FIR driver and your application uses an HP LaserJet 8100 N, 8100 DN, or compatible driver. (Note that complex pages take longer to print.
Chapter 5 Problem Solving HP Fast InfraRed Connect Problems (continued) Situation Solution The printer prints only part of a page or document. The connection has been broken during transmission. If you move the portable device during transmission, the connection can be broken. IRDA-compliant devices are designed to recover from temporary connection interruptions. You have up to 40 seconds to re-establish the connection (depending on the portable device being used).
Chapter 5 Problem Solving Macintosh Problem Solving Situation Solution The Macintosh computer z Make sure the printer’s control panel displays READY. is not communicating with z Make sure the correct printer driver is selected in the left half of the Chooser. Then make sure that the desired printer the printer. name is selected (highlighted) on the right half of the Chooser. There will be an icon next to the printer name after the driver has been set up and configured with the PPD.
Chapter 5 Problem Solving Macintosh Problem Solving (continued) Situation Auto Setup did not automatically set up the printer. Solution z z z z Set up the printer manually by selecting Configure. Reinstall the printer software (page 67). Select an alternate PPD (page 269). The PPD might have been renamed. If so, select the renamed PPD (page 269). z A network queue might be present. The printer driver icon does not appear in the Chooser.
Chapter 5 Problem Solving Selecting an alternate PPD 1 Open the Chooser from the Apple menu. 2 Click the LaserWriter icon. 3 If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located. 4 Click the printer name you want to use in the Select a PostScript Printer box. (Double-clicking will immediately generate the next few steps.) 5 Click Setup... (This button might read Create for first-time setup.) 6 Click Select PPD....
Chapter 5 Note Problem Solving If you manually select a PPD, an icon might not appear next to the selected printer in the Select a PostScript Printer box. In the Chooser, click Setup, click Printer Info, and then click Update Info to bring up the icon. 9 Close the Chooser. Renaming the Printer If you are going to rename the printer, do this before selecting the printer in the Chooser. If you rename the printer after selecting it in the Chooser, you will have to go back into the Chooser and reselect it.
Chapter 5 Problem Solving Communicating with an Optional HP JetDirect 600N Print Server If the printer contains an optional HP JetDirect internal print server, and you cannot communicate with the printer over the network, verify operation of the print server. Check the JetDirect Configuration Page for the message I/O CARD READY. (Follow the steps on page 278 to print a configuration page.) For troubleshooting information, see the HP JetDirect software installation guide.
Chapter 5 Problem Solving z Check the JetDirect Configuration Page for a LOSS OF CARRIER error message. This message also indicates that the card did not link to the network. Note The HP JetDirect 10/100Base-TX print server may require up to 10 seconds to establish a link to the network. If the print server failed to link, verify that all cables are correctly connected. If the print server still fails to link, follow the steps below to reconfigure the print server. Continued on next page.
Chapter 5 Problem Solving 1 Remove the HP JetDirect 10/100TX print server. 2 Use jumpers P1, P2, and P3 to manually configure the print server for either 10 or 100 MB per second link speed, and Full-duplex or Half-duplex operation according to the table starting on page 274. Continued on next page.
Chapter 5 Problem Solving Operation Jumper Settings Autonegotiation Enabled 100 Half-duplex Continued on next page.
Chapter 5 Problem Solving Operation Jumper Settings 100 Full-duplex 10 Half-duplex 10 Full-duplex Continued on next page.
Chapter 5 Problem Solving 3 Reinstall the print server. 4 Verify that the configuration of the connecting network device (such as a 10/100TX network switch) matches. For example, to set the print server for 100TX Full-duplex operation, the port on the network switch must also be set for 100TX Full-duplex operation. 5 Turn the printer off and back on. 6 Check the print server operation. If the print server fails to link, contact a local authorized HP dealer or service representative.
Chapter 5 Problem Solving Checking the Printers Configuration From the printer’s control panel, you can print pages that give details about the printer and its current configuration. The following information pages are described here: z Configuration Page z Menu Map z PCL or PS Font List For a complete list of the printer’s information pages, see the Information Menu in the printer’s control panel (page 358).
Chapter 5 Problem Solving Configuration Page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to verify installation of optional accessories, such as memory (DIMMs), input and output paper handling devices, and printer languages. Note If an HP JetDirect print server card is installed, a JetDirect configuration page will print out as well. To print a configuration page: 1 Press MENU repeatedly until INFORMATION MENU appears.
Chapter 5 Problem Solving 279 1 4 2 5 3 6 7 1 Printer Information lists the serial number, HP JetSend IP addresses, page counts, and other information for the printer. If the variable fuser mode has been set to HIGH1, HIGH2, or HIGH3, the number of pages printed at the high fuser temperature is listed in parentheses after the page count. 2 Event Log lists the number of entries in the log, the maximum number of entries viewable, and the last three entries. Continued on next page.
Chapter 5 Problem Solving 3 Installed Personalities and Options lists all printer languages that are installed (such as PCL and PS) and lists options that are installed in each DIMM slot and EIO slot. 4 Memory lists the printer memory, Driver Work Space (DWS), and I/O buffering and resource saving information. 5 Security lists the status of the printer’s control panel lock, control panel password, and disk drive.
Chapter 5 Problem Solving Menu Map To see the current settings for the menus and items available in the control panel, print a control panel menu map: 1 Press MENU repeatedly until INFORMATION MENU appears. 2 Press ITEM repeatedly until PRINT MENU MAP appears. 3 Press SELECT to print the menu map. You might want to store the menu map near the printer for reference. The content of the menu map varies, depending on the options currently installed in the printer.
Chapter 5 Problem Solving PCL or PS Font List Use the font lists to see which fonts are currently installed in the printer. (The font lists also show which fonts are resident on an optional hard disk or flash DIMM.) To print a PCL or PS font list: 1 Press MENU repeatedly until INFORMATION MENU appears. 2 Press ITEM repeatedly until PRINT PCL FONT LIST or PRINT PS FONT LIST appears. 3 Press SELECT to print the font list. The PS font list shows the PS fonts installed and gives a sample of those fonts.
Chapter 5 Problem Solving z Font # is the number used to select fonts from the printer’s control panel (not the software application). Do not confuse the font # with the font ID, described below. The number indicates the DIMM slot where the font is stored. SOFT: Downloaded fonts that stay resident in the printer until other fonts are downloaded to replace them or until the printer is turned off. INTERNAL: Fonts that permanently reside in the printer.
Chapter 5 Problem Solving 284 File Directory Page 1 2 3 1 Disk Information indicates the disk model number, serial number, capacity, available free space, and whether you may write to the disk. 2 File Size column lists the size of each file under the Directory/File Name column. If a directory is listed on the line, then Directory appears in this column and its path is listed in the Directory/File Name column. 3 Directory/File Name lists the name of the file.
Chapter 5 Problem Solving 285 Event Log Page 1 2 6 5 3 4 1 Current Page Count lists the number of printed pages from the printer. 2 Number indicates the order in which the errors occurred. The last error to occur has the highest number. 3 Error lists the internal error code for each error. 4 Page Count indicates the number of printed pages from the printer when the error occurred.
Chapter 6 6 Service and Support Service and Support Overview z Hewlett-Packard limited warranty statement z Limited Warranty for Toner Cartridge Life z HP Software License Terms z Worldwide Sales and Service Offices Overview 286
Chapter 6 Service and Support Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF WARRANTY HP LaserJet 8100, 8100 N, 8100 DN 1 year, on-site 1. HP warrants HP hardware, accessories, and supplies against defects in materials and workmanship for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like-new. 2.
Chapter 6 Service and Support 6. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance. 7.
Chapter 6 Service and Support Service During and After the Warranty Period z If printer hardware fails during the warranty period, contact an HPauthorized service or support provider. (See the HP Customer Care pages at the front of this user guide.) z If printer hardware fails after the warranty period, and you have an HP Maintenance Agreement or HP SupportPack, request service as specified in the agreement.
Chapter 6 Service and Support Limited Warranty for Toner Cartridge Life Note The warranty below applies to the toner cartridge that came with this printer. This warranty supersedes all previous warranties (7/19/96). HP toner cartridges are warranted to be free from defects in materials and workmanship until the HP toner is depleted. The warranty covers any defects or malfunctions in a new Hewlett-Packard toner cartridge.
Chapter 6 Service and Support How do I return the faulty cartridge? In the event the cartridge proves to be defective, return the cartridge to the place of purchase, where the cartridge will be replaced (include a print sample illustrating the defect). How does State, Province or Country Law apply? This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state, province to province, or country to country.
Chapter 6 Service and Support HP Software License Terms ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU MAY RETURN THE SOFTWARE FOR A FULL REFUND. IF THE SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
Chapter 6 Service and Support Copies and Adaptations You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software. You must reproduce all copyright notices in the original Software on all copies or adaptations. You may not copy the Software onto any public network. No Disassembly or Decryption You may not disassemble or decompile the Software unless HP’s prior written consent is obtained.
Chapter 6 Service and Support Termination HP may terminate your license upon notice for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the Software, together with all copies, adaptations, and merged portions in any form. Export Requirements You may not export or reexport the Software or any copy or adaptation in violation of any applicable laws or regulations. U.S.
Chapter 6 Service and Support 295 Worldwide Sales and Service Offices Note Before calling an HP Sales and Service office, be sure to contact the appropriate Customer Care Center number listed in the HP Customer Care section. Products should not be returned to these offices. Product return information is also available through the appropriate Customer Care Center listed in the HP Customer Care section.
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Chapter 6 Service and Support Roma Eur *GYNGVV 2CEMCTF +VCNKCPC 5 R # 8KCNG FGN 6KPVQTGVVQ 4QOC 'WT 2JQPG 0WODGT (CZ Torino *GYNGVV 2CEMCTF +VCNKCPC 5 R # 8KC 2TCINKC 2KCPG\\C 6Q 2JQPG 0WODGT (CZ *GYNGVV 2CEMCTF +VCNKCPC 5 R # (QT KPHQTOCVKQP QP CP[ RTQFWEVU QT UGTXKEGU ECNN *GYNGVV 2CEMCTF +VCNKCPC 5 R # 8KC ) FK 8KVVQTKQ %GTPWFUEQ U 0 Worldwide Sales and Service Offices 300
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Chapter 6 Service and Support United Arab Emirates 'OKVCE .VF $NQEM 4$5 #TGPEQ $NFI
Appendix A Specifications A Specifications Overview This appendix includes: z Paper Specifications z Printer Specifications Overview 327
Appendix A Specifications Paper Specifications HP LaserJet printers produce excellent print quality. This printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, and custom-size paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. The printer can use a variety of paper and other print media in accordance with the guidelines in this manual.
Appendix A Specifications Note For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality. It is possible for paper to meet all of the guidelines in this manual and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control.
Appendix A Specifications 330 Supported Sizes of Paper for Input and Output Tray or Bin Capacity Tray 1 (multipurpose) up to 100 sheets z Paper sizes: Letter, ISO A4, Executive, A5, Legal, 11 x 17, ISO A3, JIS B5, JIS B4, JPostD, 8K, 16K, JIS EXEC z Custom sizes: Minimum: 3.9 x 7.5 in. (98 x 191 mm) Maximum: 11.7 x 17.7 in. (297 x 450 mm) Note You may print on both sides of paper that is equal to or larger than 5 x 7.5 in. (127 x 191 mm).
Appendix A Specifications 331 Tray or Bin Capacity Tray 2 and Optional 2 x 500-sheet Input Tray (Tray 4) up to 500 sheets Paper sizes: Letter, ISO A4, Legal, JIS B4 16 to 28 lb (60 to 105 g/m 2 ) Tray 3 and Optional 2 x 500-sheet Input Tray (Tray 5) up to 500 sheets Paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17 16 to 28 lb (60 to 105 g/m 2 ) Optional 2000-sheet Input Tray (Tray 4) up to 2000 sheets 16 to 28 lb (60 to 105 g/m 2 ) Paper Specifications Paper Paper sizes: Letter, IS
Appendix A Specifications Tray or Bin Capacity 332 Paper Optional Custom up to 500 sheets z Paper sizes: Letter, ISO A4, Paper Trays Legal, JIS B4, ISO A3, (Trays 3 and 5) 11 x 17, 8K, 16K, JIS EXEC z Custom sizes: Minimum: 3.9 x 7.5 in. (98 x 191 mm) Maximum: 11.7 x 17.7 in.
Appendix A Specifications Tray or Bin Capacity 333 Paper Weight 5-bin Mailbox up to 250 sheets Paper sizes: Letter, ISO A4, with Stapler and per bin Legal, JIS B4, ISO A3, 11 x 17, 8-bin Mailbox Executive, envelopes, transparencies, labels Note: Envelopes, transparencies, and labels are only supported in the Face-up Bin. The staple bin only supports A4 and Letter paper sizes.
Appendix A Specifications Tray or Bin Capacity Duplexer Paper Specifications 334 Paper Weight Paper sizes: Letter, Legal, 16 to 28 lb 11 x 17, ISO, A3, A4, JIS B4, 8K, (60 to 105 g/m 2 ) 16K, JIS EXEC
Appendix A Specifications 335 Supported Types of Paper The printer supports the following types of paper: z z z z z z plain letterhead prepunched bond color rough z z z z z z preprinted transparency* (see page 342) labels* (see page 341) recycled card stock (see page 346) user-defined (5 types) * Only supported in Tray 1.
Appendix A Specifications 336 Guidelines for Using Paper For best results, use conventional 20 lb (75 g/m 2 ) paper. Make sure the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper. Some paper causes print quality problems, jamming, or damage to the printer.
Appendix A Specifications 337 Symptom Problem with Paper Solution Excessive curl. Problems with feeding. Too moist, wrong grain direction or short-grain construction. Open the Face-up Bin. Use long-grain paper. Jamming, damage to printer. Cutouts or perforations. Do not use paper with cutouts or perforations. Problems with feeding. Use good quality paper. Note Ragged edges. Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography.
Appendix A Specifications 338 Paper Weight Equivalence Table Use this table to determine approximate equivalent points in weight specifications other than U.S. bond weight. For example, to determine the equivalent of 20 lb U.S. bond weight paper in U.S. cover weight, locate the bond weight (in row 3, second column) and scan across the row to the cover weight (in the fourth column). The equivalent is 28 lb. Shaded areas indicate a standard weight for that grade. Paper Weight Equivalence U.S.
Appendix A Specifications 339 Paper Weight Equivalence (continued) U.S. Post Card a thickness (mm) .18 U.S. Bond Weight (lb) U.S. Text/ Book Weight (lb) U.S. Cover Weight (lb) U.S. Bristol Weight (lb) U.S. Index Weight (lb) U.S.
Appendix A Specifications 340 Paper Weight Equivalence (continued) U.S. Post Card a thickness (mm) U.S. Bond Weight (lb) U.S. Text/ Book Weight (lb) U.S. Cover Weight (lb) U.S. Bristol Weight (lb) U.S. Index Weight (lb) U.S. Tag Europe Weight Metric (lb) Weight (g/m 2 ) Japan Metric Weight (g/m 2 ) .19 42 107 58 72 87 97 157 157 .20 43 110 60 74 90 100 163 163 .23 47 119 65 80 97 108 176 176 53 134 74 90 110 122 199 199 a. U.S.
Appendix A Specifications Labels Note For best results, use only Tray 1 and the Face-up Bin. CAUTION To avoid damaging the printer, use only labels recommended for use in laser printers. Never print on the same sheet of labels more than once. Label Construction When selecting labels, consider the quality of each component: z Adhesives: The adhesive material should be stable at 392° F (200° C), the printer’s maximum temperature. z Arrangement: Only use labels with no exposed backing between them.
Appendix A Specifications Transparencies Note For best results, use only Tray 1 and the Face-up Bin. CAUTION Transparencies used in the printer must be able to withstand 392° F (200° C), the printer’s maximum temperature. To avoid damaging the printer, use only transparencies recommended for use in laser printers. If you have problems printing transparencies, use Tray 1. To print transparencies, see page 126.
Appendix A Specifications Envelopes Note For best results, use only Tray 1 or the envelope feeder and the Face-up Bin. Envelope Construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: z Weight: See page 333 for supported envelope weight.
Appendix A Specifications If you do not have an optional envelope feeder, print envelopes from Tray 1, see page 119. To print envelopes with the optional envelope feeder, see page 115. If envelopes wrinkle, see page 226. Envelopes with Double-Side-Seams Double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style may be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below.
Appendix A Specifications 345 Envelopes with Adhesive Strips or Flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or jams. Envelope Margins The following table gives typical address margins for a Commercial #10 or DL envelope. Type of Address Top Margin Left Margin Return Address 0.5 in. (15 mm) 0.6 in.
Appendix A Specifications Card Stock and Heavy Paper Note For best results, use the Standard Output Bin. Many types of card stock, including postcards, can be printed from Tray 1. Some card stock performs better than others because its construction is better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 53 lb (199 g/m 2 ) in Tray 1 or 28 lb (105 g/m 2 ) in other trays.
Appendix A Specifications Card Stock Construction z Smoothness: 36-53 lb (135-199 g/m 2 ) card stock should have a smoothness rating of 100-180 Sheffield. 16-36 lb (60-135 g/m 2 ) card stock should have a smoothness rating of 100-250 Sheffield. z Construction: Card stock should lie flat with less than 0.2 inch (5 mm) of curl. z Condition: Make sure card stock is not wrinkled, nicked, or otherwise damaged. z Sizes: See page 330.
Appendix A Specifications 348 Printer Specifications Physical Dimensions Continued on next page. Printer Specifications 35 in. (889 mm) 14.5 in. (368 mm) 46.75 in. (1187 mm) 11.5 in.
Appendix A Specifications 13.75 in. (350 mm) Printer Specifications 11.5 in. (292 mm) 29.5 in. (749 mm) Continued on next page.
Appendix A Specifications 350 66.25 in. (1683 mm) 35 in. (889 mm) 14.5 in. (368 mm) 19.5 in. (485 mm) 48.4 in. (1229 mm) 33 in.
Appendix A Specifications 351 Environmental Specifications Printer State Power Consumption (average, in watts, base unit) Power Consumption (average, in watts, fully configured unit) Printing (100-127V units) (220-240V units) 700 Watts 710 Watts 710 Watts 720 Watts Standby (100-127V units) (220-240V units) 145 Watts 145 Watts 155 Watts 155 Watts Power Save 1 (default activation time 60 minutes) 30 Watts 32 Watts 38 Watts (100-127V units) 40 Watts (220-240V units) Power Save 2 (default activati
Appendix A Specifications 352 Minimum Recommended Circuit Capacity 100-127 Volt 15.0 amps 220-240 Volt 6.5 amps Power Requirements (Acceptable Line Voltage) 100-127 Volt (+/- 10%) 50-60 Hz (+/- 2 Hz) 220-240 Volt (+/- 10%) 50 Hz (+/- 2 Hz) 220 Volt (+/- 10%) 60 Hz (+/- 2 Hz) Acoustic Emissions (Per ISO 9296) Sound Power Level Printer Specifications Operating (Printing) a Power Save 1/ Standby Power Save 2 6.9 Bel inaudible 5.
Appendix A Specifications 353 Acoustic Emissions (Per ISO 9296) Operating (Printing) a Power Save 1/ Standby Power Save 2 Sound Pressure Level, 53 dB L pAm (Bystander Position) 36 dB inaudible Sound Pressure Level, L pAm (Operator Position) 41 dB inaudible 59 dB a. Print speed is 32 ppm General Specifications Operating temperature 50-91° F (10-32.
Appendix B Control Panel Menus B Control Panel Menus Overview You can perform most routine printing tasks from the computer through the printer driver or software application. This is the most convenient way to control the printer and will override the printer’s control panel settings. See the help files associated with the software, or for more information on accessing the printer driver, see page 56. You can also control the printer by changing settings in the printer’s control panel.
Appendix B Control Panel Menus You can print a menu map from the control panel that shows the current printer configuration (page 281). This appendix lists all the items and possible values for the printer. (Default values are listed in the “Item” column.) Additional menu items can appear in the control panel, depending on the options currently installed in the printer.
Appendix B Control Panel Menus Quick Copy Jobs Menu This menu provides a list of the quick copy jobs stored on the printer’s hard disk. The user can print or delete these jobs from the control panel. See Quick Copying a Job on page 151 and Proofing and Holding a Job on page 153 for more information about using this menu. Note Item If there are no quick copy jobs stored on the printer’s hard disk, this menu is not displayed on the control panel.
Appendix B Control Panel Menus Private/Stored Jobs Menu This menu provides a list of the private and stored jobs on the printer’s hard disk. The user can print or delete these jobs from the control panel. See Printing a Private Job on page 155 and Storing a Print Job on page 157 for more information about using this menu. Note Item If there are no private or stored jobs on the printer’s hard disk, this menu is not displayed on the control panel.
Appendix B Control Panel Menus Information Menu This menu contains printer information pages that give details about the printer and its configuration. To print an information page, scroll to the desired page and press SELECT. . Item Explanation PRINT MENU MAP The menu map shows the layout and current settings of the control panel menu items. For more information, see page 281. PRINT CONFIGURATION The configuration page shows the printer’s current configuration.
Appendix B Control Panel Menus Item Explanation This item appears only when a mass storage device (such as an optional PRINT FILE DIRECTORY flash DIMM or hard disk) containing a recognized file system is installed in the printer. The file directory shows information for all installed mass storage devices. For more information, see page 284. PRINT EVENT LOG The event log lists printer events or errors.
Appendix B Control Panel Menus Paper Handling Menu When paper handling settings are correctly configured through the control panel, you can print by choosing the type and size of paper from the printer driver or software application. For more information, see page 144. Some items in this menu (such as duplex and manual feed) can be accessed from a software application or from the printer driver (if the appropriate driver is installed).
Appendix B Control Panel Menus Item Values Explanation TRAY 1 MODE= FIRST FIRST CASSETTE Determine how the printer will use Tray 1. FIRST: If paper is loaded in Tray 1, the printer will pull paper from that tray first. CASSETTE: A paper size must be assigned to Tray 1 using the TRAY 1 SIZE option (the next item in this menu when TRAY 1 MODE= CASSETTE). This allows Tray 1 to be used as a reserved tray. For more information, see page 141.
Appendix B Control Panel Menus Item Values Explanation TRAY 4 TYPE= PLAIN For supported paper types, see page 335. This item appears only when a fourth paper tray is installed. Set the value to correspond with the paper type currently loaded in Tray 4. TRAY 5 TYPE= PLAIN For supported paper types, see page 335. This item appears only when a fifth paper tray is installed. Set the value to correspond with the paper type currently loaded in Tray 5.
Appendix B Control Panel Menus Item Values Explanation DUPLEX=OFF OFF ON This item appears only when an optional duplexer is installed. Set the value to ON to print on both sides (duplex) or OFF to print on one side (simplex) of a sheet of paper. For more information, see page 110. BINDING= LONG EDGE LONG EDGE SHORT EDGE This item appears only when an optional duplexer is installed and the duplex option is on. Choose the binding edge when duplexing (printing on both sides of paper).
Appendix B Control Panel Menus Item Values Explanation CONFIGURE FUSER MODE MENU=NO NO YES Configure the fuser mode associated with each paper type. (This is only necessary if you are experiencing problems printing on certain paper types.) NO: The fuser mode menu items are not accessible. YES: Additional items appear (see [TYPE]=NORMAL on page 365). The fuser mode can only be changed from this menu option in the control panel.
Appendix B Control Panel Menus Item Values Explanation [TYPE]=NORMAL NORMAL LOW HIGH1 HIGH2 HIGH3 This item appears only when CONFIGURE FUSER MODE MENU=YES. The printer speeds are for Letter or A4. NORMAL: Normal temperature, prints at 32 ppm. LOW: Low temperature, prints at 32 ppm. HIGH1: Raises the temperature, prints at 32 ppm. HIGH2: Raises the temperature, prints at 24 ppm. HIGH3: Raises the temperature, prints at 16 ppm. Most paper types are set to NORMAL by default.
Appendix B Control Panel Menus Print Quality Menu Some items in this menu can be accessed from a software application or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings. For more information, see page 135. Item Values Explanation Select the resolution from the following values: RESOLUTION= 300 FASTRES 1200 600 300: Produces draft print quality at the printer’s maximum FASTRES 1200 speed (32 ppm).
Appendix B Control Panel Menus Item Values Explanation RET=MEDIUM OFF LIGHT MEDIUM DARK Use the printer’s Resolution Enhancement technology (REt) setting to produce print with smooth angles, curves, and edges. All print resolutions, including FastRes 1200, benefit from REt. Note It is best to change the REt setting from the printer driver or software application. (Driver and software settings override control panel settings.
Appendix B Control Panel Menus Item Values Explanation TONER DENSITY=3 1 2 3 4 5 Lighten or darken the print on the page by changing the toner density setting. The settings range from 1 (light) to 5 (dark), but the default setting of 3 usually produces the best results. Use a lower toner density setting to save toner. No value to Press SELECT to print a cleaning page (for cleaning excess CREATE toner from the paper path). CLEANING PAGE select.
Appendix B Control Panel Menus Printing Menu Some items in this menu can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings. For more information, see page 135. Item Values Explanation COPIES=1 1 to 999 Set the default number of copies by selecting any number from 1 to 999.
Appendix B Control Panel Menus Item Values Explanation PAPER= LETTER (110V printers) or PAPER= A4 (220V printers) and ENVELOPE= COM10 (110V printers) or ENVELOPE= DL (220V printers) For supported paper sizes, see page 330. Set the default image size for paper and envelopes. (The item name will change from paper to envelope as you scroll through the available sizes.) CONFIGURE CUSTOM PAPER=NO NO YES NO: The custom paper menu items are not accessible.
Appendix B Control Panel Menus Item Values UNIT OF MEASURE=INCHES (110V printers) or MILLIMETERS (220V printers) This item appears only when CONFIGURE CUSTOM PAPER=YES. INCHES MILLIMETERS Select the unit of measurement for the custom paper size. X DIMENSION= 11.7 INCHES (110V printers) or 297 MILLIMETERS (220V printers) For supported paper sizes, see page 330. This item appears only when CONFIGURE CUSTOM PAPER=YES. Select the dimension to be fed into the printer (short edge). Y DIMENSION= 17.
Appendix B Control Panel Menus Item Values Explanation FORM=60 LINES (110V printers) or 64 LINES (220V printers) 5 to 128 Sets vertical spacing from 5 to 128 lines for default paper size. Press - VALUE + once to change the setting by increments of 1, or hold down - VALUE + to scroll by increments of 10. ORIENTATION= PORTRAIT PORTRAIT LANDSCAPE Determine the default orientation of print on the page. Note It is best to set the page orientation from the printer driver or software application.
Appendix B Control Panel Menus Item Values Explanation PCL FONT PITCH=10.00 0.44 to 99.99 This item might not appear, depending on the font selected. Press - VALUE + once to change setting by increments of .01 for pitch, or hold down - VALUE + to scroll by increments of 1. PCL FONT POINT SIZE=12.00 4.00 to 999.75 This item might not appear, depending on the font selected. Press - VALUE + once to change setting by increments of .25 for point size, or hold down - VALUE + to scroll by increments of 1.
Appendix B Control Panel Menus Item Values Explanation WIDE A4=NO NO YES The Wide A4 setting changes the number of characters that can be printed on a single line of A4 paper. NO: Up to 78 10-pitch characters can be printed on one line. YES: Up to 80 10-pitch characters can be printed on one line. APPEND CR TO LF=NO NO YES Select YES to append a carriage return to each line feed encountered in backward-compatible PCL jobs (pure text, no job control).
Appendix B Control Panel Menus Configuration Menu Items in this menu affect the printer’s behavior. Configure the printer according to your printing needs. Item Values Explanation POWERSAVE= 1 HOUR OFF 15 MINUTES 30 MINUTES 1 HOUR 2 HOURS 3 HOURS Set the printer to enter Power Save after it has been idle for a specified amount of time. Turning Power Save off is not recommended. The Power Save feature does the following: z Minimizes the amount of power consumed by the printer when it is idle.
Appendix B Control Panel Menus Item Values Explanation PERSONALITY= AUTO AUTO PCL PS Select the default printer language (personality). Possible values are determined by which valid languages are installed in the printer. Normally you should not change the printer language (the default is AUTO). If you change it to a specific printer language, the printer will not automatically switch from one language to another unless specific software commands are sent to the printer.
Appendix B Control Panel Menus Item Values Explanation RESOURCE SAVE=OFF OFF ON AUTO This item dedicates printer memory to save each language’s permanent resources. (You might need to add memory to the printer in order for this item to appear.) The amount of memory set aside can be different for each installed language. Some languages might have memory set aside for resource saving without requiring all languages to do so.
Appendix B Control Panel Menus Item Values Explanation PCL MEMORY= 400K 0K and up (This value depends on the amount of installed memory.) This item appears only when RESOURCE SAVE=ON. Select the amount of memory used for saving PCL resources. Printer default is the minimum amount of memory needed to perform resource saving for PCL. Press - VALUE + to change settings by increments of 10 (up to 100 KB) or by increments of 100 (above 100 KB). For more information, see page 401.
Appendix B Control Panel Menus Item Values Explanation CLEARABLE WARNINGS=JOB JOB ON Set the amount of time that a clearable warning is displayed on the printer’s control panel. JOB: Warning messages display on the control panel until the end of the job from which they were generated. ON: Warning messages display on the control panel until GO is pressed. AUTO CONTINUE=ON ON OFF This item determines how the printer reacts to errors.
Appendix B Control Panel Menus Item Values Explanation RAM DISK=AUTO OFF ON AUTO This item determines how the RAM disk is configured. This item appears only if there is no optional hard disk installed and the printer has at least 12 MB of memory. OFF: The RAM disk is disabled. ON: The RAM disk is enabled. Configure the amount of memory to be used through the following item: RAM DISK SIZE.
Appendix B Control Panel Menus Item Values Explanation JAM RECOVERY= AUTO AUTO ON OFF This item determines how the printer behaves when a paper jam occurs. AUTO: The printer automatically selects the best mode for printer jam recovery (usually ON). This is the default setting. ON: The printer automatically reprints pages after a paper jam is cleared. OFF: The printer does not reprint pages following a paper jam. Printing performance might be increased with this setting.
Appendix B Control Panel Menus Item Values Explanation NEW TONER CARTRIDGE=NO YES NO This item allows the user to tell the printer that a new toner cartridge has been installed. Setting this item to YES will reset the HP TonerGauge to full. QUICK COPY JOBS=32 1 to 50 Specifies the number of quick copy jobs that can be stored on the printer’s hard disk.
Appendix B Control Panel Menus Configuration of MBM Menu This menu defines the operating mode for the 7-bin Tabletop Mailbox, 8-bin Mailbox, or 5-bin Mailbox with Stapler. Item Value Explanation OPERATION MODE: MAILBOX MAILBOX STACKER JOB SEPARATOR COLLATOR Defines the operating mode for the multibin mailbox that is installed. MAILBOX: Each bin can be addressed individually as the destination and can have a name assigned to it by the network or printer administrator.
Appendix B Control Panel Menus I/O Menu Items in the I/O (input/output) Menu affect the communication between the printer and the computer. Item Values Explanation I/O TIMEOUT=15 5 to 300 Select the I/O timeout period in seconds. (I/O timeout refers to the time, measured in seconds, that the printer waits before ending a print job.) This setting allows you to adjust timeout for best performance. If data from other ports appear in the middle of your print job, increase the timeout value.
Appendix B Control Panel Menus Item Values Explanation I/O BUFFER=AUTO AUTO ON OFF Allocate memory for I/O buffering. AUTO: The printer automatically reserves memory for I/O buffering. Additional configurations are not required and the I/O BUFFER SIZE menu item does not appear. ON: The I/O BUFFER SIZE item appears (see below). Specify the amount of memory to be used for I/O buffering. OFF: I/O buffering is not performed and the I/O BUFFER SIZE item does not appear.
Appendix B Control Panel Menus Item Values Explanation PARALLEL HIGH SPEED=YES YES NO Select the speed at which data is transmitted to the printer. YES: The printer accepts faster parallel communications used for connections with newer computers. NO: The printer accepts slower parallel communications used for connections with older computers. PARALLEL ADV FUNCTIONS=ON ON OFF Turn the bidirectional parallel communication on or off. The default is set for a bidirectional parallel port (IEEE-1284).
Appendix B Control Panel Menus EIO Menu (8100 N/8100 DN) EIO (enhanced input/output) Menus depend on the particular accessory product installed in an EIO slot of the printer. If the printer contains an HP JetDirect print server EIO card, you can configure basic networking parameters using the EIO Menu. These and other parameters can also be configured through HP JetAdmin. Item Values Explanation CFG NETWORK=NO NO YES NO: The JetDirect Menu is not accessible. YES: The JetDirect Menu appears.
Appendix B Control Panel Menus Item Values Explanation ETALK=ON ON OFF Select whether the Apple EtherTalk protocol stack is enabled (on) or disabled (off). CFG IPX/SPX=NO NO YES NO: The IPX/SPX Menu is not accessible. YES: The IPX/SPX Menu appears. In the IPX/SPX Menu, you can specify the frame type parameter used on your network. The default is AUTO, to automatically set and limit the frame type to the one detected. For Ethernet cards, frame type selections include EN_8023, EN_II, EN_8022, EN_SNAP.
Appendix B Control Panel Menus 389 Item Values Explanation CFG TCP/IP=NO NO YES NO: The TCP/IP Menu is not accessible. YES: The TCP/IP Menu appears. In the TCP/IP Menu, you can specify BOOTP=YES for TCP/IP parameters to be automatically loaded from a bootp or DHCP server when the printer is turned on. If you specify BOOTP=NO, you can manually set selected TCP/IP parameters from the control panel.
Appendix B Control Panel Menus Resets Menu Use this menu with caution. You can lose buffered page data or printer configuration settings when you select these items. Only reset the printer under the following circumstances: z You want to restore the printer’s default settings. z Communication between the printer and computer has been interrupted. z You are having problems with a port. The items in the Resets Menu will clear all memory in the printer, while CANCEL JOB clears only the current job.
Appendix B Control Panel Menus Item Explanation RESET ACTIVE I/O CHANNEL This item performs a simple reset and clears the input and output buffers (for the active I/Os only). Resetting memory during a print job can result in data loss. RESET ALL I/O CHANNELS This item performs a simple reset and clears the input and output buffers for all I/Os.
Appendix C Printer Memory and Expansion C Printer Memory and Expansion Overview The printer has three dual in-line memory module (DIMM) slots for upgrading with: z More printer memory. DIMMs are available in 4, 8, 16, 32, and 64 MB, for a maximum of 192 MB. z Flash memory DIMMs, available in 2 and 4 MB. Unlike standard printer memory, flash DIMMs can be used to permanently store downloaded items in the printer, even when the printer is off. z DIMM-based accessory fonts, macros, and patterns.
Appendix C Printer Memory and Expansion z Other DIMM-based printer languages and printer options. Note Single in-line memory modules (SIMMs) used on previous HP LaserJet printers are not compatible with this printer. You might want to add more memory to the printer if you often do one or more of the following: print complex graphics or PS documents, print with the optional duplexer, use many downloaded fonts, and print large paper sizes (such as A3, B4, or 11 x 17).
Appendix C Printer Memory and Expansion z Checking Memory Installation z Adjusting Memory Settings z Installing EIO Cards/Mass Storage Overview 394
Appendix C Printer Memory and Expansion Determining Memory Requirements The amount of memory you need depends on the types of documents you print. Your print engine can print most text and graphics at 1200 dpi FastRes without additional memory. Add memory to your printer if you: z Commonly print complex graphics. z Use many temporarily downloaded fonts. z Print complex documents. z Print two-sided PS documents. z Use advanced functions (such as I/O Buffering and Resource Saving).
Appendix C Printer Memory and Expansion 396 Print Job Paper Size PCL Minimum Memory Requirements PS Minimum Memory Requirements single-sided printing Letter, A4, Legal 16 MB 16 MB 11 x 17 inch, A3 16 MB 16 MB Letter, A4 16 MB 16 MB Legal 16 MB 16 MB 11 x 17 inch, A3 24 MB 24 MB two-sided printing Determining Memory Requirements
Appendix C Printer Memory and Expansion 397 Installing Memory CAUTION Static electricity can damage dual in-line memory modules (DIMMs). When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMM’s antistatic package, then touch bare metal on the printer. If you have not already done so, print a configuration page to find out how much memory is installed in the printer before adding more memory (page 278). 1 Turn the printer off.
Appendix C Printer Memory and Expansion 3 Grasp the screws and pull the formatter board out of the printer. Place it on a flat, non-conductive surface. 4 Remove the DIMM from the antistatic package. Hold the DIMM with fingers against the side edges and thumbs against the back edge. Align the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open, or outward.) See Maximum Memory Configuration on page 399 for the maximum amount of memory for each DIMM slot.
Appendix C Printer Memory and Expansion 6 Slide the formatter board back into the printer and tighten the two screws. 399 6 7 Plug in the power cord and connect all cables. Turn the printer on. 7 Maximum Memory Configuration Slot 1 64 MB Slot 2 64 MB Slot 3 64 MB Onboard memory 16 MB Total 192 MB Note If you install the maximum of 64 MB on Slots 1, 2, and 3, then the printer discards the 16 MB onboard memory. This has no affect on performance.
Appendix C Printer Memory and Expansion Checking Memory Installation Follow this procedure to verify that DIMMs are installed correctly: 1 Check that the printer’s control panel displays READY when the printer is turned on. If an error message appears, a DIMM might have been incorrectly installed. Check the printer messages (page 278). 2 Print a new configuration page (page 278).
Appendix C Printer Memory and Expansion Adjusting Memory Settings Resource Saving Resource Saving allows the printer to keep downloaded resources (permanent downloaded fonts, macros, or patterns) in memory when the printer language or resolution is changed.
Appendix C Printer Memory and Expansion 3 Using a software application, download all the fonts you want to use in the selected language. 4 Print a configuration page (page 278). The amount of memory used by the fonts is listed next to the language. Round this figure up to the nearest 100 KB. (For example, if 475 KB are shown, 500 KB should be reserved.) 5 From the Configuration Menu, set PCL MEMORY or PS MEMORY to the value determined in step 4. 6 Repeat step 3. (You must download all fonts again.
Appendix C Printer Memory and Expansion I/O Buffering To allow the computer to continue working without waiting for the print job to finish queuing, the printer uses a portion of its memory (an I/O buffer) to hold jobs in progress. (If I/O buffering is off, no memory is reserved for this function.) In most cases, it is best to let the printer automatically reserve memory for I/O buffering. To speed network printing, you might want to increase the amount of memory reserved for I/O buffering.
Appendix C Printer Memory and Expansion 404 Installing EIO Cards/Mass Storage Turn off the printer before installing the EIO cards or mass storage device. See the graphic below for orientation and location of the EIO cards or optional mass storage device, such as a hard disk. Use HP LaserJet Resource Manager to manage fonts on a mass storage device (page 73). For more information, see the printer software help. HP is constantly introducing new software tools for use with your printer and accessories.
Appendix D Printer Commands D Printer Commands Overview Most software applications do not require you to enter printer commands. See your computer and software documentation to find the method for entering printer commands, if needed. PCL PCL printer commands tell the printer which tasks to perform or which fonts to use. This appendix provides a quick reference for users who are already familiar with PCL command structure.
Appendix D Printer Commands HP-GL/2 The printer has the ability to print vector graphics using the HP-GL/2 graphics language. Printing in the HP-GL/2 language requires that the printer leave PCL language and enter HP-GL/2 mode, which can be done by sending the printer PCL code. Some software applications switch languages through their drivers. PJL HP’s Printer Job Language (PJL) provides control above PCL and other printer languages.
Appendix D Printer Commands Note The table at the end of this appendix contains commonly used PCL 5e commands (page 412). For a complete listing and explanation of how to use PCL, HP-GL/2, and PJL commands, order the PCL 5/PJL Technical Reference Documentation Package (page 38). To receive more information about printer commands via fax, call HP FIRST (Fax Information Retrieval Service Technology) and request an index for HP LaserJet printers.
Appendix D Printer Commands 408 Understanding PCL Printer Command Syntax Before using printer commands, compare these characters: Lowercase l: l Uppercase O: O Number one: 1 Number 0: 0 Many printer commands use the lowercase letter l (l) and the number one (1), or the uppercase letter O (O) and the number zero (0). These characters may not appear on your screen as shown here. You must use the exact character and case specified for PCL printer commands.
Appendix D Printer Commands Combining Escape Sequences Escape sequences may be combined into one escape sequence string. There are three important rules to follow when combining code: 1 The first two characters after the ? character (the parameterized and group characters) must be the same in all of the commands to be combined. 2 When combining escape sequences, change the uppercase (termination) character in each individual escape sequence to lower case.
Appendix D Printer Commands 410 Entering Escape Characters Printer commands always begin with the escape character (?). The following table shows how the escape character can be entered from various DOS software applications.
Appendix D Printer Commands Selecting PCL Fonts Print a PCL Font List to view the command for each internal font (page 282). A sample section is shown below. Notice the two variable boxes for symbol set and point size. These variables must be filled in or the printer will use defaults. For example, if you want a symbol set that contains line-draw characters, select the 10U (PC-8) or 12U (PC-850) symbol set. Other common symbol set codes are listed in the table on page 418.
Appendix D Printer Commands 412 Common PCL Printer Commands Function Command Options (#) Reset ?E n/a Number of Copies ?&l#X 1 to 999 2-sided/1-sided printing ?&l#S 0 = Simplex (1-sided) printing 1 = Duplex (2-sided) with long edge binding 2 = Duplex (2-sided) with short edge binding Job Control Commands Common PCL Printer Commands
Appendix D Printer Commands Function 413 Command Options (#) ?&l#H 0 = prints or ejects current page 1 = Tray 2 2 = manual feed, paper 3 = manual feed, envelope 4 = Tray 1 5 = Tray 3 7 = auto select 8 = Tray 5 20 = Tray 4 21-69 = external trays Page Control Commands Paper Source Common PCL Printer Commands
Appendix D Printer Commands 414 Function Command Options (#) Paper size ?&l#A 1 = Executive 2 = Letter 3 = Legal 6 = 11 x 17 24 = A6 25 = A5 26 = A4 27 = A3 44 = B6-JIS 45 = B5-JIS 46 = B4-JIS 71 = Postcard (single) 72 = Postcard (double) 80 = Monarch 81 = Commercial 10 90 = DL 91 = International C5 100 = B5 101 = Custom Common PCL Printer Commands
Appendix D Printer Commands 415 Function Command Options (#) Paper Type ?&n# 5WdBond = Bond 6WdPlain = Plain 6WdColor = Color 7WdLabels = Labels 9WdRecycled = Recycled 11WdLetterhead = Letterhead 10WdCardstock = Cardstock 11WdPrepunched = Prepunched 11WdPreprinted = Preprinted 13WdTransparency = Transparency #WdCustompapertype = Custom1 Orientation ?&l#O 0 = Portrait 1 = Landscape 2 = Reverse Portrait 3 = Reverse Landscape Top Margin ?&l#E # = number of lines Text Length (bottom margin) ?&l#F
Appendix D Printer Commands 416 Function Command Options (#) Horizontal Motion Index ?&k#H 1/120-inch increments (compresses print horizontally) Vertical Motion Index ?&l#C 1/48-inch increments (compresses print vertically) Line Spacing ?&l#D # = lines per inch (1, 2, 3, 4, 5, 6, 12, 16, 24, 48) Perforation Skip ?&l#L 0 = disable 1 = enable Vertical Position (Rows) ?&a#R # = row number Vertical Position (Dots) ?*p#Y # = dot number (300 dots = 1 inch) Cursor Positioning Vertical Posit
Appendix D Printer Commands 417 Function Command Options (#) Horizontal Position (Decipoints) ?&a#H # = decipoint number (720 decipoints = 1 inch) End of Line Wrap ?&s#C 0 = Enable 1 = Disable Display Functions On ?Y n/a Display Functions Off ?Z n/a Enter PCL Mode ?%#A 0 = Use previous PCL cursor position 1 = Use current HP-GL/2 pen position Enter HP-GL/2 Mode ?%#B 0 = Use previous HP-GL/2 pen position 1 = Use current PCL cursor position Programming Hints Language Selection Common P
Appendix D Printer Commands Function 418 Command Options (#) Symbol Sets2 ?(# 8U = HP Roman-8 Symbol Set 10U = IBM Layout (PC-8) (code page 437) Default Symbol Set 12U = IBM Layout for Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.1 Latin 1 9E = Windows 3.1 Latin 2 (commonly used in Eastern Europe) 5T = Windows 3.
Appendix D Printer Commands 419 Function Command Options (#) Primary Height ?(s#V # = points Primary Style2 ?(s#S 0 = upright (solid) 1 = italic 4 = condensed 5 = condensed italic Primary Stroke Wt.2 ?(s#B 0 = medium (book or text) 1 = semi bold 3 = bold 4 = extra bold Typeface2 ?(s#T Print a PCL font list to view the command for each internal font (page 282).
Appendix D Printer Commands Multibin Mailbox Commands Before using these command strings, determine the device identification number of the multibin mailbox by printing a configuration page. The device identification number is located under the heading Installed Personalities and Options. For more information on printing a configuration page, see page 278. The printer must be turned off and on after sending the change mode command in order for the new mode to take effect. Continued on next page.
Appendix D Printer Commands 421 DMCMD The device management command changes the mailbox mode for the defined device. @PJL DMCMD ASCIIHEX = “ asciihexrequest ” Syntax: Parameters: Parameter ASCIIHEX = “asciihexrequest” Functional Range ASCII 33 through 255 Default N/A ASCIIHEX = “ asciihexrequest” - This is the string that sends the command to change the mailbox mode for the device. The first ASCIIHEX command changes the mailbox mode; the second ASCIIHEX command turns the printer off and on.
Appendix D Printer Commands Example to switch to mailbox mode and turn the printer off and on ?%-12345X@PJL @PJL DMCMD ASCIIHEX=”0400070104010703030214020104” @PJL DMCMD ASCIIHEX=”040006020501010301040105” ?%-12345X Example to switch to stacker mode and turn the printer off and on ?%-12345X@PJL @PJL DMCMD ASCIIHEX=”0400070104010703030214020101” @PJL DMCMD ASCIIHEX=”040006020501010301040105” ?%-12345X Continued on next page.
Appendix D Printer Commands Example to switch to separator mode turn the printer off and on ?%-12345X@PJL @PJL DMINFO ASCIIHEX=”0400070104010703030214020102” @PJL DMINFO ASCIIHEX=”040006020501010301040105” ?%-12345X Multibin Mailbox Commands 423
Appendix E Regulatory Information E Regulatory Information Overview z FCC Regulations z Environmental Product Stewardship z Safety Statements Overview 424
Appendix E Regulatory Information FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy.
Appendix E Regulatory Information Environmental Product Stewardship Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally-sound manner. The printer has been designed to minimize impacts on the environment. The printer design eliminates: Ozone Production The printer uses charging rollers in the electrophotographic process and therefore generates no appreciable ozone gas (0 3 ). CFC Usage Class I U.S.
Appendix E Regulatory Information The printer design reduces: Energy Energy usage drops from 710/720 (110V/220V units) watts (W) during Consumption printing to as little as 20/22 (110V/220V units) W while in inactive, Standby mode. This saves energy without affecting the high performance of the printer. This product qualifies for the E NERGY S TAR Program (U.S. and Japan). E NERGY S TAR is a voluntary program established to encourage the development of energy-efficient office products.
Appendix E Regulatory Information The design of the printer facilitates the recycling of: Plastics Plastic parts have material identification markings, according to international standards, that enhance the ability to identify plastics for proper disposition at the end of the printer’s life. HP Toner Cartridges In many countries, this product’s toner cartridge/drum can be returned to HP using the prepaid shipping label and instructions included inside each new HP Toner Cartridge box.
Appendix E Regulatory Information HP Cartridge Recycling Program information: Since 1990, the HP LaserJet Toner Cartridge Recycling Program has collected more than twelve million cartridges that otherwise may have been discarded into landfills. Once a cartridge is returned, it is disassembled and reusable components are cleaned and inspected for quality conformance. After passing strict inspection procedures, materials such as nuts, screws, and clips are reclaimed and used to produce new cartridges.
Appendix E Regulatory Information To ensure printer longevity, HP provides the following: Extended Warranty HP SupportPack covers the printer and all HP-supplied internal components. It is a three-year warranty from the date of purchase. HP SupportPack must be purchased by the customer within 90 days of product purchase. Information on HP SupportPack is available by calling your local HP FIRST number. (See the HP Customer Care pages at the front of this user guide.
Appendix E Regulatory Information Environmental Conformity Plastics Plastic parts have material identification markings, according to international standards, that enhance the ability to identify plastics for proper disposition at the end of the printer’s life. The plastics used in the printer housing and chassis are technically recyclable. Printer and Parts Design for recycling has been incorporated into the printer and its accessories.
Appendix E Regulatory Information Paper The printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specifications Guide . The printer is suited for the use of recycled paper according to DIN 19 309. Acoustics It is advisable to place printers with a sound power level of Lwad of 6.3 Bel (A) or higher into a separate or divided up room.
Appendix E Regulatory Information Product Options: 433 ALL conforms to the following Product Specifications: Safety: IEC 950:1991+A1+A2+A3+A4 / EN 60950:1992+A1+A2+A3+A4 IEC 825-1:1993 / EN 60825-1:1994 Class 1 (Laser/LED) EMC: 1 CISPR 22:1993 / EN 55022:1994 Class B ) CISPR 22:1993 / EN 55022:1994 Class A 3 EN 50081-1:1992 EN 50082-1:1992 IEC 801-2:1991 / prEN 55024-2:1992 - 3 kV CD, 8 kV AD IEC 801-3:1984 / prEN 55024-3:1991 - 3 V/m IEC 801-4:1988 / prEN 55024-4:1992 - 1.0 kV Power Lines 0.
Appendix E Regulatory Information AS / NZS 3548:1995 Supplementary Information: The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-marking accordingly. 1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. 2) This Device complies with Part 15 of the FCC Rules.
Appendix E Regulatory Information European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE, Herrenberger Straße 130, D-71034 Böblingen (Germany) (FAX: +49-7031-14-3143) USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, ID 83707-0015 (Phone: 208-396-6000) Declaration of Conformity 435
Appendix E Regulatory Information Safety Statements Laser Safety Statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S.
Appendix E Regulatory Information VCCI Statement (Japan) Safety Statements 437
Appendix E Regulatory Information Korean EMI statement Safety Statements 438
Appendix E Regulatory Information Laser Statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 8100, 8100 N, 8100 DN-laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.
Appendix E Regulatory Information HP LaserJet 8100, 8100 N, 8100 DN-kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.
Index Numerics 2000-sheet input tray, loading 92 5-bin mailbox with stapler 247 commands 420 mode 101 paper jams 192 problem solving 247 7-bin tabletop mailbox commands 420 mode 101 paper jams 192 problem solving 253 8-bin mailbox commands 420 mode 101 paper jams 192 problem solving 251 A accessories hard disk 36 installing hard disk 404 options 34 ordering 38 acoustic emissions 352 AutoCAD printer driver 61 B bin face-up 100 mailbox 101 standard 98 C cable configuration 255 card stock 346 cleaning pa
configuration menu 375 configuration of MBM menu 383 configuration page checking 277 printing 278 connectivity 29 control panel keys 50 layout 48 lights 49 messages 198 printing a menu map 53, 281 control panel menus about 52 configuration menu 375 configuration of MBM 383 EIO menu (8100N/8100DN) 387 I/O menu 384 information menu 358 paper handling menu 360 print quality menu 366 printing a menu map 53 printing menu 369 private/stored jobs menu 357 quick copy jobs menu 356 resets menu 390 customer suppo
envelope feeder clearing paper jams 185 problem solving 258 size setting 360 type setting 360 envelope specifications 343 envelopes wrinkles 226 environmental product stewardship 426 environmental specifications 351 error messages 198 escape characters, entering 410 escape sequences combining 409 event log 285 H hard disk 36 installing 404 problem solving 259 heavy paper 346 help printer driver 70 using online 199 HP Fast InfraRed Connect about 159 problem solving 264 HP LaserJet Resource Manager 82 HP
J jam recovery 381 JetAdmin about 79 installing 57 JetDirect EIO 271 JetSend, installing 74 L labels, specifications 341 laser statement for Finland 439 LaserJet Resource Manager 82 LEDs, status interpretation 54 letterhead paper, loading 122 M Macintosh LaserJet Utility 77, 81 LaserWriter 8 driver 76 PPDs 76, 269 printer driver 59 problem solving 267 software 67, 76 mailbox operating modes 101 mailbox mode 422 maintenance cleaning page 173 cleaning the printer 171 kit, ordering 46 manual feed 143 mass
N network problem solving 262 network software about 78 installing 66 JetAdmin 57, 79 n-up printing 140 O online help, using 199 options 34 OS/2 printer drivers 61 output bin selecting 96 P paper custom or heavy stock 132 different first page 138 letterhead or preprinted, loading 122 loading tray 1 84 tray 2 and 3 88 tray 4 (2000-sheet) 92 tray 4 and 5 (2x500-sheet) 88 multiple pages on one sheet 140 output face-up bin 100 options 101 standard bin 98 prepunched 122 printing special 122 selecting by siz
paper jams 5-bin mailbox with stapler 192 7-bin tabletop mailbox 192 8-bin mailbox 192 clearing 176 duplexer 187 envelope feeder 185 fuser area or left door 191 output areas 190 repeated 196 right door 179 top cover area 189 tray 1 178 tray 2 and 3 180 tray 4 183 tray 4 and 5 (2x500-sheet) 181 paper specifications 328– 347 card stock or heavy paper 346 envelopes 343 labels 341 transparencies 342 parts and locations 32 PCL fonts, selecting 411 PCL printer commands 412 PostScript Level 2 emulation See PS
printer driver about 59 accessing windows drivers 68 AutoCAD 61 choosing 69 different first page 138 features 135 help 70 included 60 Macintosh 59 Macintosh PPDs 269 multiple pages on one sheet 140 obtaining most recent 61 OS/2 and WordPerfect 5.
S sales and service offices 295 separator mode 423 service and support information 286 7-bin tabletop mailbox problem solving 253 size of printer 348 software about 56 Apple LaserWriter 8 driver 76 DocWise 72 FontSmart 73 installing network 66 JetAdmin 79 JetSend 74 LaserJet Resource Manager 82 LaserJet Utility 77, 81 Macintosh 67, 76 network 78 obtaining most recent 61 PPDs 60 ToolBox 71 typical or custom install 63 Web JetAdmin 78 Windows 3.1x 65 Windows 9x and NT 4.
Tray 4 (2000-sheet) loading 92 paper jams 183 problem solving 244 Tray 4 and 5 (2x500-sheet) loading 88 paper jams 181 problem solving 243 troubleshooting See problem solving 2000-sheet input tray, loading 92 two-sided printing 110 V variable fusing mode 146 VCCI statement (Japan) 437 W warranty statement 287 watermark 137 Web JetAdmin 78 web servers, supported 78 weight of printer 350 Windows 3.1x, installing software 65 Windows 9x and NT 4.0, installing software 64 WordPerfect 5.
