11.5 HP StoreVirtual Storage Release Notes

SRA
• The Reprotect operation fails with an error message for cross-version management groups
An error prevents the Reprotect operation from creating remote schedules when running in a
mixed management group environment. This occurs when the remote group is running a later
version than the primary group and remote schedules have not been previously configured. In
this scenario, the Failover operation will fail with an error creating the remote schedule. To resolve
this issue, the following steps are provided to recover from the issue when it occurs and to prevent
the issue from occurring in the future.
To recover from this issue, do the following:
1. Identify all the volumes that are included in this recovery plan. For each of these volumes:
a. Verify that the remote schedule is missing from the "new primary" group to the "new
remote" group. If this remote schedule exists, continue with step 2.
b. Find the paused remote schedule that is from the "old primary" group to the "old remote"
group.
If this schedule exists, note the following items:
◦ Retention count
◦ Occurrence rate
◦ Start time
If this schedule does not exist, find out this information for the volume from the customer.
2. Using the CMC, set up a remote schedule for this volume from the "new primary" group to
the "new remote" group.
◦ Choose a start time that matches the existing schedule start time but is in the future (for
example, tomorrow at 2:00:00 AM).
◦ Use the proper occurrence rate and retention count.
◦ Verify that the schedule did not run since the start time was set for the future.
3. Repeat these steps until all volumes have been evaluated.
4. After all volumes have been evaluated, rerun the Reprotect operation.
Workarounds 25