Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Edition 2 Manufacturing Part Number: 5990-7237 E0204 U.S.A. © Copyright 2004 © Hewlett-Packard Company. All rights reserved.
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Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Announcement 1 Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Announcement Hewlett-Packard has certified SUSE LINUX Enterprise Server 8 (SLES 8), which is based on UnitedLinux 1.0 partner distributions1, (kernel version 2.4.21-119, glibc 2.2.5-163) on HP Integrity servers, which are based on the Intel Itanium® 2-based processor.
Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Support Note Contents Support Note Contents 1. “SLES 8 on Integrity Servers” on page 5 2. “Installing or Updating Your Operating System” on page 6 3. “Firmware Updates” on page 9 4. “Registering Software and Getting Updates from the SUSE LINUX Maintenance Web” on page 10 5. “Manageability” on page 12 6.
Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family SLES 8 on Integrity Servers SLES 8 on Integrity Servers Hewlett-Packard has certified SLES 8 for the Itanium Processor Family (kernel version 2.4.21-119, glibc 2.2.5-163) on Integrity servers. NOTE Operating system distributors provide their respective operating system documentation.
Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Installing or Updating Your Operating System Installing or Updating Your Operating System IMPORTANT You must use SUSE LINUX Enterprise Server 8 Service Pack 3 CD #2 when installing or updating your operating system to obtain bug fixes for the following problems: 1. A heavily loaded system (running computation and I/O) occasionally hangs. 2.
Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Installing or Updating Your Operating System 4. Recovery shell (experts only) 5. Debian GNU/Linux installer. To install your operating system: 1. Boot the HP Enablement Kit for Linux CD using the instructions in the accompanying CD booklet. 2. Choose option 2 from the enablement kit menu 3. Complete the steps in the enablement kit interface 4.
Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Installing or Updating Your Operating System 2. When done, insert Service Pack 3 CD 2 to obtain bug fixes for the problems noted under “Installing or Updating Your Operating System” on page 6. See documentation in Service Pack 3 CD’s updates/README file for instructions to apply the provided updates.
Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Firmware Updates Firmware Updates To determine your current firmware version, type "INFO FW" at the EFI Shell prompt. To obtain firmware updates: 1. Go to http://welcome.hp.com/country/us/eng/support.html. 2. Click the radio button preceding Download drivers and software, enter your server model in the box below the heading, and press Enter. 3.
Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Registering Software and Getting Updates from the SUSE LINUX Maintenance Web Registering Software and Getting Updates from the SUSE LINUX Maintenance Web Registering Software 1. Click the Get new Account link at http://portal.suse.com to create a SUSE Portal Login and password. 2. Return to http://portal.suse.com, enter the login and password created in Step 1 above, and click OK. 3.
Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Registering Software and Getting Updates from the SUSE LINUX Maintenance Web NOTE The YaST2 Online Update (YOU) requires a direct Internet connection. If you connect via a proxy, configure as follows: a. Open /etc/wgetrc with an editor of your choice. b. Delete these lines: 1. #http_proxy = http://proxy.yoyodyne:18023/ 2. #ftp_proxy = http://proxy.yoyodyne:18023/ c.
Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Manageability Manageability You can use tools such as HP Insight Manager 7 and HP Systems Insight Manager to remotely monitor system information on an Integrity server that has HP Insight Management Agents for SLES 8 or System Management Web Agent installed. NOTE System Management Web Agent collects and displays information gathered from HP Insight Management Agents.
Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Manageability Manager 7 (IM7) or HP Systems Insight Manager gathers and organizes the raw agent information from the browser for display in reports, allowing you to monitor system use and troubleshoot problems. HP Insight Management Agents are available from the Linux link at http://www.software.hp.com. For more details on the SNMP protocol, see http://www.net-snmp.net.
Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Manageability Configuring HP Insight Management Agent Packages The installation process of the HP Insight Management Agent packages performs an automated search for SNMP configuration files on your system. Depending on the data found there, a series of prompts requests you to either supply missing information or gives you the opportunity to change current settings. Input the information requested.
Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Manageability (Re)starting the SNMP daemon, configured to support the HP Insight Management Agents for SUSE SLES-8 Please read the License Agreement for this software at /opt/hp/hpima/hpima.license By installing this package, you are accepting the terms of the ‘License for HP Value Added Software’.
Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Manageability Type rpm -Uvh hpsmwa*.ia64.rpm and press Enter. 5. See the install.html file for configuration instructions. The Health Daemon and Open IPMI The HP Insight Management Agent packages include a Health daemon that provides system status and operational information such as temperature, fan speeds, inventory lists, disk status, voltages, and event logs.
Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Issues and Known Problems Issues and Known Problems 1. You must use Service Pack 3 CD #2 to obtain bug fixes for the following problems: a. A heavily loaded system (running computation and I/O) occasionally hangs. b. Programs that use pthread_spinlocks are unable to access critical sections in code when the process tries to lock the spinlock. The program’s processes then consume total CPU.
Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Issues and Known Problems init= or VFS root not found To fix the problem: a. Remove any disks you've added since you last booted your system. b. Invoke parted /dev/sdX where sdX is the disk where your root partition resides. c. Use name command to assign "/" as a LABEL to the root file system. help name from inside parted explains the syntax you should use, e.g. name 1 / d.
Support Note for SUSE LINUX Enterprise Server 8 for the Itanium® Processor Family Issues and Known Problems none /proc proc defaults none /dev/shm tmpfs defaults /dev/hda3 swap swap defaults /dev/hda5 /home ext2 defaults,errors=remount-ro /dev/cdrom /mnt/cdrom iso9660 noauto,owner,kudzu,ro /dev/cdrom1 /mnt/cdrom1 iso9660 noauto,owner,kudzu,ro ===== sample fstab for mounting root device by label ===== 00 00 00 02 00 00 5. SCSI errors and resets cause system failures.