HP Storage Provisioning Manager (SPM) Version 2.0 User Guide

7 Monitoring the storage catalog..................................................................49
Monitoring inventory levels......................................................................................................49
Monitoring and managing jobs................................................................................................49
Responding to storage services.................................................................................................49
8 Support and other resources......................................................................52
Related documentation............................................................................................................52
HP technical support...............................................................................................................52
Subscription service................................................................................................................52
HP websites...........................................................................................................................53
Typographic conventions.........................................................................................................53
Documentation feedback.........................................................................................................53
A Troubleshooting.......................................................................................54
Viewing operational logs.........................................................................................................54
Addressing common issues......................................................................................................54
Storage Provisioning Manager issues....................................................................................54
SPM will not launch in browser.......................................................................................54
The user is unable to login through the SPM user interface..................................................54
Issues with multiple SPM instances pointed to the same storage resources.............................55
Cannot import 3PAR Storage Systems..............................................................................55
3PAR SMI-S connection problems....................................................................................55
Service activation fails to present volumes on 3PAR arrays..................................................55
EVA arrays and/or XP arrays are marked as Offline when they appear to be functioning
correctly outside of SPM.................................................................................................55
HP Matrix OE storage pool issues........................................................................................56
No matching candidates found.......................................................................................56
Backup and recovery..............................................................................................................56
Managed SAN......................................................................................................................56
Managed SAN cannot be imported.....................................................................................56
Unmanaged SAN...................................................................................................................57
Unmanaged SAN cannot be imported..................................................................................57
Unmanaged Zoned SAN goes offline after update.................................................................57
B Working with Brocade Fibre Channel networks............................................58
Minimum requirements............................................................................................................58
Configuring SPM to communicate with SANs..............................................................................58
Importing a network................................................................................................................58
Managing networks................................................................................................................58
Connectivity services...............................................................................................................58
Managed networks............................................................................................................58
Zoning automation mandates..........................................................................................59
Zoning policy...............................................................................................................59
Zoning naming convention.............................................................................................59
Zone modification.........................................................................................................59
Zone destruction...........................................................................................................59
Requirements................................................................................................................60
Unmanaged networks........................................................................................................60
C Working with EVA storage systems.............................................................61
Understanding how to import EVA arrays into SPM.....................................................................61
Understanding EVA capacity reporting......................................................................................61
Storage pool capacity........................................................................................................61
Understanding EVA Storage System presentation, mapping, and masking......................................62
Working with EVA Storage System host modes...........................................................................62
Creating hosts on an EVA Storage System..................................................................................62
Contents 5