HP Matrix 7.2 KVM Private Cloud Backup and Restore

Troubleshooting Tips
HTTP error
Response Body Error Code
Description
Resolution
401
Unauthorized
AUTHORIZATION
An incorrect user
name or password
was specified.
Specify the correct
user name and
password.
404 Not
Found
RESOURCE_NOT_FOUND
The incorrect URI
was specified.
Specify the correct
URI. You may need to
wait for the appliance
software to start. You
can find out the
correct URI using this
guide. It may help to
issue the REST request
to get the last backup
resource.
409 Conflict BACKUP_IN_PROGRESS
The requested
operation cannot be
performed because
a backup is in
progress. A backup
cannot be uploaded
or restored while the
appliance is taking a
backup.
Wait until the backup
finishes or cancel the
backup and then retry
the operation.
409 Conflict BACKUP_DOWNLOAD_IN_PROGRESS
The requested
operation cannot be
performed because
a backup is being
downloaded. A
backup cannot be
uploaded or restored
while a download is
in progress.
Wait until the
download finishes
and then retry the
operation.
409 Conflict BACKUP_UPLOAD_IN_PROGRESS
The requested
operation cannot be
performed because
a backup is being
uploaded.
Wait until the upload
finishes and then retry
the operation.
409 Conflict BACKUP_RESTORE_IN_PROGRESS
The requested
operation cannot be
performed because
a restore is in
progress.
Wait until the restore
finishes and then retry
the operation.
500 Internal
Server Error
Various
An internal error
occurred.
Download a support
dump. Try to restore a
different backup.