Server workflows for HP Matrix Operating Environment
35 
  Power ON is failing 
The Server Power ON workflow can fail for following reasons: 
Missing server data files – inventoryList.xml, serverInfo.xml and uuidHostMapper.xml – from the 
configured location at 
C:\Program Files\HP\Matrix infrastructure orchestration\esa_extensions\server 
o  Invalid or missing data from the server data files 
o  Unsupported server model 
o  Invalid UUID 
o  Network issues while connecting to the remote server management interface 
o  Invalid user credentials for the remote server management interface configured in the OO System 
Account 
o  Unsupported/invalid command execution on the remote server management interface 
o  Fatal errors from OO Central and/or OO RSJRAS services 
To correct the problem, follow the steps below: 
Ensure that the server data files are available and readable/writeable from the configured location 
at C:\Program Files\HP\Matrix infrastructure orchestration\esa_extensions\server 
o  Ensure that the server data files contain all valid data 
  Ensure that a valid Server Model is configured in serverInfo.xml file 
  Ensure that a valid IP address is configured for Server Management Station for the given 
UUID 
o  Ensure that a valid UUID is provided as input to the workflow 
o  Ensure that there is network connectivity and accessibility to connect to the remote server 
management interface 
o  Ensure that valid user credentials are configured in the OO System Account 
o  Ensure that the command being invoked on the remote server management interface is valid 
o  Check the OO Central reports or central_wrapper.log file for any fatal errors during execution of 
the flow. In case of fatal errors in OO logs and/or Central reports, ESA would have sent a 
“Timeout” response when invoked by Matrix OE. 
  Power OFF is failing 
The Server Power OFF workflow can fail for following reasons: 
o  Missing server data files – inventoryList.xml, serverInfo.xml and uuidHostMapper.xml – from the 
configured location at 
C:\Program Files\HP\Matrix infrastructure orchestration\esa_extensions\server 
o  Invalid or missing data from the server data files 
o  Unsupported server model 
o  Invalid UUID 
o  Network issues while connecting to remote server management interface 
o  Invalid user credentials configured in the OO System Account 
o  Unsupported/invalid command execution on the remote server management interface 
o  Fatal errors from OO Central and/or OO RSJRAS services 
To correct the problem, follow the steps below: 
Ensure that the server data files are available and readable/writeable from the configured location 
at C:\Program Files\HP\Matrix infrastructure orchestration\esa_extensions\server 
o  Ensure that the server data files contain all valid data 
  Ensure a valid Server Model is configured in serverInfo.xml file 
  Ensure a valid IP address is configured in the uuidHostMapper.xml file for the remote 
server management interface for the given UUID 
o  Ensure that a valid UUID is provided as input to the workflow 










