HP Capacity Advisor 7.2 User Guide

Exporting four years or 3 MB of data into Capacity Advisor for profiling
capprofile aborts with data sets of this size. Suggested action: Export multiple, smaller chunks
of data.
Working with reports
This section discusses problems that you may encounter when creating or printing reports.
HTML report format is too wide for available printer
Though the width of reports is restricted as much as possible to work with standard printer paper
sizes, in some reports, data might be “cut-off” in a printed copy of the HTML report. Suggested
action: Export the report CSV file to a spreadsheet, and print the wide tables from that format.
Working in the scenario editor
This section discusses behaviors of the scenario editor that may cause confusion.
Edit Scenario window not visible
A couple of situations can cause you to “lose” the Edit Scenario window.
• The window can be blocked by a browser pop-up blocker when you initially try to open it.
Suggested action: Check that you have pop-up blockers turned off in the browser that you use
to control Capacity Advisor functions.
• In the case where the Edit Scenario window is already open in Mozilla Firefox, but is hidden
beneath other windows when you create a new scenario, it is not obvious that the window
has refreshed with your new scenario information. Suggested action: set Firefox to allow
Javascript to raise or lower windows. Then, when you create a new scenario, the pre-existing
Edit Scenario window will rise to the forefront of the display.
Systems in scenario are not available due to licensing or authorization issues
When a scenario is first created, some systems may not yet be licensed; or over time, licensing on
an existing system may be removed or may have expired, making it impossible for Capacity
Advisor to access data or continue to use the system in a scenario. Suggested action: When this
occurs, the Edit Scenario screen will show a message that allows you to remove the system from
the scenario so that you can continue using the scenario without that system. You can either have
your system administrator apply a license to a system to make it usable in the scenario, or click
the links provided in the message to remove all systems having the problem (or to remove each
system individually).
In situations where you decide to remove the systems from the scenario, you will also want to check
the change record for any entries related to the system (What-If Action→Undo/Edit/View Applied
What-If Actions). Delete any related entries to completely clean up the scenario so that other errors
will not be triggered by the unlicensed or unauthorized system entries in the change record.
TIP: When a scenario is newly created, it is unlikely that any changes will be recorded for
unlicensed or unauthorized systems in the change record.
A lack of user authorization on systems in a scenario can also affect the usefulness of the scenario
for planning. As above, you can obtain authorization to use the systems or remove them from the
scenario.
Systems in scenario no longer available — scenario seems corrupted
Because names for “what-if” systems must be unique (they do not match names for existing systems
on a real network), it is possible that real systems can be discovered with matching names after a
168 Troubleshooting in Capacity Advisor