Building Disaster Recovery Serviceguard Solutions Using Metrocluster with Continuous Access EVA A.05.01

Table 8 Error messages and their resolution (continued)
ResolutionCauseLog Messages
The Site Controller
Package has failed to
Starting Site Controller (hrdb_sc) on site siteA.
Previous start up of Site Controller (hrdb_sc) on the
site siteA has failed.
1. Check the log files of all the
packages managed by Site
Controller package on the site.start on the local site,
siteA.
2. Identify the issues and fix them.
Clean up the site siteA and start hrdb_sc again.
3. Enable node switching for the
package managed by Site
Controller Package on the site.
See the Metrocluster documentation for cleanup
procedures needed before restarting the Site
Controller.
4. Clean the site using the
cmresetsc tool.
Site Controller startup failed.
5. Restart the Site Controller package.
The Site Controller
Package has failed to
Starting Site Controller (hrdb_sc) on site siteB.
Site Controller start up on the site siteA has failed.
1. Check the log files of all the
packages managed by Site
Controller package on the other
site.
start on the remote site,
siteB.
Clean up the site siteA and start hrdb_sc again.
See the Metrocluster documentation for cleanup
procedures needed before restarting the Site
Controller.
2. Identify the issues and fix them.
3. Enable node switching for the
package managed by Site
Controller Package on the other
site.
Site Controller startup failed.
4. Clean the other site using the
cmresetsc tool on a node in the
other site.
5. Restart the Site Controller package.
The Site Controller
package shutdown
Closing site safety latch at site siteA.
Checking all packages managed by Site Controller
at siteA: hrdb hrdb_dg hrdb_mp flash-dg flash_mp
have halted.
1. Check the package log file on the
node it has failed to halt
successfully.detected that a
package failed to halt
successfully.
2. Clean any stray resources owned
by the package, that are still online
on the node.
Package hrdb has not halted cleanly on node ccia7.
Site Controller halt failed.
3. Enable node switching for the
package on the node.
One of the packages
managed by the Site
Executing: cmrunpkg siteA_mg1 siteA_mg2
siteA_mg3.
1. Check the log file of the package
on the nodes where node switching
is not enabled.Controller package
does not have node
Unable to run package siteA_mg1 on node ccia6, the
node switching is disabled.
2. Clean any stray resources owned
by the package, that are still online
on the node.
switching enabled on
its configured nodes at
this site.
Unable to run package siteA_mg1 on node ccia7, the
node switching is disabled.
3. Enable node switching for the
package on the nodes.
cmrunpkg: Unable to start some package or package
instances.
4. Clean the site using the
cmresetsc tool.
Check the log files of the packages managed by Site
Controller for more details.
5. Start the Site Controller package.
See the Metrocluster documentation for cleanup
procedures needed before restarting the Site
Controller.
Site Controller startup failed.
The Site definitions in
the Serviceguard cluster
Failed to get local site name.
There is no site defined for this node in the cluster
configuration.
1. Check the Serviceguard cluster
configuration file and reapply with
the sites defined appropriately.are no longer
available.
2. Restart the Site Controller package.
Exiting (when sites are not defined)
The preparation of the
replicated disk and
Failed to prepare the storage for site. 1. Check the host connectivity to disk
arrays.
making it read-write
on the site nodes failed.
2. Ensure that the replication
management software is configured
72 Troubleshooting