HP MSA 1040/2040 VDS and VSS Hardware Providers Installation Guide (765305-001, March 2014)

HP MSA 1040/2040 VDS and VSS Hardware Providers Installation Guide 19
Uninstalling the MSA 1040/2040 VSS Hardware Provider
To uninstall the MSA 1040/2040 VSS Hardware Provider, perform the following steps.
1. Choose Start > Control Panel > Add/Remove Programs or Start > Control Panel > Programs and
Features
2. Choose HP MSA 1040/2040 VSS Hardware Provider and click Change/Remove.
3. Respond appropriately to the prompts.
4. You can also select the MSA 1040/2040 CAPI Proxy from the Add Remove Programs list if you do not
need it to enable either the VDS or VSS hardware provider, for which it is a prerequisite, and uninstall
it now.
To uninstall the MSA 1040/2040 VDS Hardware Provider, see Uninstalling the MSA 1040/2040 VDS
Hardware Provider or MSA 1040/2040 iSCSI VDS Provider on page 13.
• There are insufficient resources available to create
the shadow copy, which can happen if you create
and delete shadow copies too quickly. Wait for
the controller to make resources available, and
then try again.
It is taking a long time to create the
shadow copy.
The MSA 1040/2040 VSS Hardware Provider takes
shadow copies quickly (less than 5 seconds), but the
Microsoft VSS subsystem can take a long time to
recognize and import the new shadow copies. It may
take up to 90 seconds to create and import a shadow
copy. It takes longer if more RAID partitions are
included in the same shadow copy set.
Not Implemented or 0x80004001
error when revert command used in
VShadow or DiskShadow.
Thd is not supported for array-based snapshots. Use
the resync command instead.
VSS_E_MISSING_DISK error when
using the RESYNC command
This error can occur if the target volume is in use
when the RESYNC command is issued. The target
volume may be left in an offline state; use Disk
Management or DISKPART to bring the target
volume back online. To minimize the likelihood of
this error occurring, stop the VSS subsystem with the
command NET STOP VSS prior to performing the
RESYNC operation; the VSS subsystem will
automatically restart when you launch a VSS client. If
necessary, use MOUNTVOL to unmount the volume
prior to issuing the RESYNC command to ensure that
other applications are not accessing the volume.
VSS_E_PROVIDER_VETO error when
using the RESYNC command
This error can occur if a previous operation in the
array is still in progress and the resync operation
cannot proceed. The target volume may be left in an
offline state; use Disk Management or DISKPART to
bring the target volume back online. Review the event
log on the array and wait for any operation in
progress to complete before retrying the operation.
Table 2 Troubleshooting the VSS Hardware Provider (Continued)
Issue Description