MSA 2040 SMU Reference Guide

160 Using FTP
NOTE: You must uncompress a zip file before you can view the files it contains. To examine diagnostic data, first
view store_yyyy_mm_dd__hh_mm_ss.logs.
Transferring log data to a log-collection system
If the log-management feature is configured in pull mode, a log-collection system can access the storage system’s FTP
interface and use the get managed-logs command to retrieve untransferred data from a system log file. This
command retrieves the untransferred data from the specified log to a compressed zip file on the log-collection system.
Following the transfer of a log’s data, the log’s capacity status is reset to zero indicate that there is no untransferred
data. Log data is controller specific.
For an overview of the log-management feature, see "About managed logs" (page 31).
Use a command-line-based FTP client; a GUI-based FTP client might not work.
To transfer log data to a log-collection system
1. In SMU, prepare to use FTP:
a. Determine the network-port IP addresses of the system’s controllers; see "Changing network interface settings"
(page 48).
b. Verify that the system’s FTP service is enabled; see "Changing management interface settings" (page 40).
c. Verify that the user you will log in as has permission to use the FTP interface; see "Modifying users"
(page 44).
2. On the log-collection system, open a Command Prompt (Windows) or a terminal window (UNIX) and navigate to
the destination directory for the log file.
3. Enter:
ftp controller-network-address
For example:
ftp 10.1.0.9
4. Log in as a user that has permission to use the FTP interface.
5. Enter:
get managed-logs:log-type filename.zip
where:
• log-type specifies the type of log data to transfer:
• crash1, crash2, crash3, or crash4: One of the Storage Controller’s four crash logs.
• ecdebug: Expander Controller log.
• mc: Management Controller log.
• scdebug: Storage Controller log.
• filename is the file that will contain the transferred data. It is recommended to choose a filename that
identifies the system, controller, log type, and date.
For example:
get managed-logs:scdebug Storage2-A_scdebug_2011_08_22.zip
Wait for the message Operation Complete to appear.
6. Quit the FTP session.
NOTE: You must uncompress a zip file before you can view the files it contains.