MSA 2040 SMU Reference Guide

176 Using SMI-S
Troubleshooting
Table 21 provides solutions to common SMI-S problems.
Table 21 Troubleshooting
Problem Cause Solution
Unable to connect to the
embedded SMI-S Array
provider.
SMI-S protocol is not enabled. Log in to the array as manage and type: set protocol
smis enabled
HTTP Error (Invalid
username/password or 401
Unauthorized).
User preferences are
configurable for each user on
the storage system.
Check that the user has access to the smis interface and set
the user preferences to support the smis interface, if
necessary. See "Adding users" (page 43) for instructions on
how to add users. Also verify the supplied credentials.
Want to connect securely as
user name my_xxxx.
Need to add user. Log in to the array as manage. Type: create user
level manage my_xxxuser and then type: set user
my_xxxuser interfaces wbi,cli,smis
Unable to discover via SLP. SLP multicast has limited range
(known as hops).
Move the client closer to the array or set up a SLP DA server
or using unicast requests.
Unable to determine if SMI-S is
running.
Initial troubleshooting. Install wbemcli on a Linux system by typing: apt-get
install wbemcli
Type: wbemcli -nl -t -noverify ein
'https://manage:!manage@:5989/root/dhs:cim
_computersystem'