HP StorageWorks MSL6000 series tape library user guide (231910-009, February 2008)

Troubleshooting112
3019 Drive Open Door Failed • Press the Enter button to reboot.
• Ensure the drive shows good status
through the drive status window.
• Deactivate the drive using the GUI control
panel maintenance menu.
• Reseat the drive.
• Load/unload a cartridge to the drive to
verify.
• Check the tape cartridge used int he last
operation for damage.
• Run the cartridge cycle diagnostic to
verify.
301A Drive Close Door Failed • Press the Enter button to reboot.
• Ensure the drive shows good status
through the drive status window.
• Deactivate the drive using the GUI control
panel maintenance menu.
• Reseat the drive.
• Load/unload a cartridge to the drive to
verify.
• Check the tape cartridge used in the last
operation for damage.
• Run the cartridge cycle diagnostic to
verify.
301B Drive Communication Error
(Intertask send, receive failed.)
• Press the Enter button to reboot.
• Ensure the drive shows good status
through the drive status window.
• Deactivate the drive using the GUI control
panel maintenance menu.
• Reseat the drive.
• Check cabling.
• Load/unload a cartridge to the drive to
verify.
• Check the tape cartridge used in the last
operation for damage.
• Run the cartridge cycle diagnostic to
verify.
Table 10 Fault Symptom Codes (continued)
FSC Message ERP