MSL5000 and 6000 Series Tape Libraries User Guide

Troubleshooting
143HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
200F Removal Prevented
(Receive medium prevent removal from
drive for a fetch.)
■ Attempt to unload drive from software. If
fails, power off unit, disconnect from SCSI
bus, and retry operation.
■ Invalid host initiated operation. Check that
application is certified to work with your
library and has up-to-date patches.
■ Invalid user initiated operation. Select
parameters correctly and try again.
■ Check for firmware tape in drive.
■ Check for cleaning tape in drive.
■ Press the Enter button to clear the
message.
2010 Ctl. Firmware Error
(Internal task processing error. Unexpected
event. SMX send or receive error.)
■ Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power back on.
■ Upgrade firmware if a newer revision
exists.
2030 Drive Timeout Error
(Cannot communicate with DLT drive.)
■ Check if the drive shows good status
through the drive status window.
■ Cycle power to the library or reboot using
the GUI touch screen. Wait 20 seconds to
power back on.
■ Reseat drive.
2080 Drive Code Update Command
Error
(Update code from SCSI or from tape
failed.)
■ Make sure that the firmware is the correct
file for this product.
■ Check if the drive shows good status
through the drive status window.
■ Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power back on.
■ Attempt firmware upgrade again.
Table 11: Fault Symptom Codes (Continued)
FSC Message ERP