MSL5000 and 6000 Series Tape Libraries User Guide

Troubleshooting
167HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
A002 SMX receive error
(An attempt to receive a message from a
task’s exchange generated a kernel error.)
■ Press the Enter button to reboot.
■ Cycle power to the library or reboot using
the GUI touch screen.
A003 Comm free list empty
(An attempt to acquire a message from the
free pool failed because the pool is empty.)
■ Press the Enter button to reboot.
■ Cycle power to the library or reboot using
the GUI touch screen.
A004 Invalid comm. put attempt
(An attempt to place a message on a task’s
exchange failed.)
■ Press the Enter button to reboot.
■ Cycle power to the library or reboot using
the GUI touch screen.
A005 Invalid comm. get attempt
(An attempt to receive a message from a
task’s exchange failed.)
■ Press the Enter button to reboot.
■ Cycle power to the library or reboot using
the GUI touch screen.
A006 Comm initialization error
(The Comm manager could not be
initialized at power-up because system is
out of memory.)
■ Press the Enter button to reboot.
■ Cycle power to the library or reboot using
the GUI touch screen.
A007 Put of a NULL comm.
■ Press the Enter button to reboot.
■ Cycle power to the library or reboot using
the GUI touch screen.
A008 Msg contains no comm.
(A message obtained from the pool did not
contain a Comm block.)
■ Press the Enter button to reboot.
■ Cycle power to the library or reboot using
the GUI touch screen.
A009 Comm return address is unknown
(An attempt to return a command response
to the originating task failed because the
originator could not be determined.)
■ Press the Enter button to reboot.
■ Cycle power to the library or reboot using
the GUI touch screen.
F001 Bad Image CRC
(The uploaded firmware image has a bad
CRC and is probably corrupted.)
■ Press the Enter button to clear the
message.
■ Make sure the firmware file is complete
and correct. If having difficulty uploading
firmware via FTP, telnet, the web
management interface, or TSMC, try
using HP StorageWorks Library and Tape
Tools (see page 175).
F002 Flash erase sector failed
(One of the flash memory sectors could not
be programmed.)
■ Press the Enter button to clear the
message.
Table 11: Fault Symptom Codes (Continued)
FSC Message ERP