HP StorageWorks TapeAssure service version 1.1 User guide (EH957-90925, September 2010)

• RETAIN_RECENT_TICKETS
Controls whether the recent ticket for each drive is retained or not. Valid values are:
• 1 — retains the recent ticket for each drive (default behavior)
• 0 — does not retain the recent ticket for each drive
If an invalid value is configured, the previously configured valid value will be used.
Downloading and installing Command View TL
The installation of Command View TL is covered fully in the HP StorageWorks Interface Manager and
Command View TL user guide, located at the following website: http://www.hp.com/support/cvtl.
Command View TL is an enterprise library-focused, web-based application, and the use with HP
TapeAssure is for only a subset of its full capabilities.
Reporting events to the Windows application log
The TapeAssure service reports events in the Windows application log for:
• Any errors encountered that affect the operation of the service.
• Configuration changes.
• Management station availability and connectivity related issues.
• Reaching the ticket storage size limitation.
You can control which categories of events are recorded in the application log by editing the config\
sta_event_configuration.cfg file in the installation directory. To disable a category of events
from being reported, set the last field for the event category to 0. For example,
EQ:101:Information:1 <--- to enable event ID 101
EQ:101:Information:0 <--- to disable event ID 101
The categories are listed in the config\Event_list file in the installation directory.
Verifying the installation
HP TapeAssure for standalone tape drives requires two key processes:
• Tickets are pulled from the drives
• Tickets are sent to, and accepted by, Command View TL
The easiest way to verify that both processes is working is:
1. Perform a backup.
2. Allow the backup application to unload the tape.
Installation and configuration14