R2511-HP MSR Router Series Voice Command Reference(V5)

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# Configure the processing method for handling subscriber input errors for Jump node 1:
• The node should jump to node 20 after the maximum number of times permitted for inputting errors
is reached.
• The media resource ID is 1002.
• The node plays voice prompts three times.
• The maximum number of input errors is 5.
<Sysname> system-view
[Sysname] voice-setup
[Sysname-voice] ivr-system
[Sysname-voice-ivr ] node 1 jump
[Sysname-voice-ivr-node1 ] input-error goto-node 20 media-play 1002 3 repeat 5
ivr-input-error
Use ivr-input-error to configure processing method for handling subscriber input errors globally.
Use undo ivr-input-error to restore the default.
Syntax
ivr-input-error { media-play media-id [ play-times ] | repeat repeat-times } *
undo ivr-input-error
Default
The maximum number of input errors is 3. The system does not play voice prompts for input errors and
terminates the call after the maximum number of input errors is reached.
Views
IVR management view
Default command level
2: System level
Parameters
media-play media-id: Specifies the ID of the media resource file to be played after an input error occurs
and before the node is executed again. The value range for the media-id argument is 0 to 2147483647.
play-times: Specifies the times for playing voice prompts. The value range is 1 to 255, and the default is
1.
repeat repeat-times: Specifies the maximum number of input errors. After an input error occurs, the node
is executed again. When the maximum number of input errors is reached, the system terminates the call.
The value range for the repeat-times argument is 0 to 255, and the default is 3.
Examples
# Configure the global processing method for handling subscriber input errors:
• The media resource ID is 1002.
• The node plays voice prompts twice.
• The maximum number of input errors is 5.
<Sysname> system-view
[Sysname] voice-setup
[Sysname-voice] ivr-system