R2511-HP MSR Router Series Voice Configuration Guide(V5)

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[Sysname-voice-ivr-node1] extension 1201 call 7745231
Analysis
When the subscriber dials 1201, the node executes an extension secondary call as soon as it receives the
number 120.
Solution
There are some short numbers for special usage, such as 120, 110, and 114. Do not configure them as
the prefixes of extension numbers. Otherwise, when subscribers dial extension numbers with these
prefixes, the node executes the normal secondary call immediately.
Matching mistake 2
Symptom
Configure the node to execute both normal secondary call by matching the terminator # and extension
secondary call. When the subscriber dials the number 774566, the node always connects the subscriber
to the number 7745231.
Following are the configurations:
[Sysname-voice-ivr] node 1 call
[Sysname-voice-ivr-node1] call-normal terminator #
[Sysname-voice-ivr-node1] extension 7 call 7745231
Analysis
The extension secondary call takes precedence over the normal secondary call. When the subscriber
dials the number 7, the node matches it with the extension number 7, and connects the subscriber to the
number 7745231 instead of 7745666.
Solution
When the length of the extension number is shorter than that of the normal number, the extension number
cannot be configured as the prefix of the normal number. To solve the above problem, you need to
change the extension number 7745231 to *7, and do not configure the matching terminator of the
normal secondary call as *.