R2511-HP MSR Router Series Voice Configuration Guide(V5)

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NOTE:
If a user is required to press the dial terminator # after dialing a card number but fails to do so, the voice
gateway will prompt timeout and require the user to redial the card number. This rule also applies to a
password.
Configuring the number of redial attempts
The redialtimes command applies only to the card number/password process and the caller number
process with IVR. This command is unavailable in the case of the caller number process.
For the card number/password process, a user first dials an access number, then selects a language
option, next enters a prepaid card number and password, and finally dials a called number. The user
can retry in each step of this process. To prevent any dial mistake from causing a failure of the entire
dialing process, specify the maximum number of dial attempts to provide fault tolerance.
For the caller number process with IVR, the number of redial attempts refers to the times a called number
can be redialed, and if you have enabled the language selection function, you should also specify the
maximum number of language selection attempts.
Configuration prerequisites
You have configured an access number.
Configuration procedure
To configure the number of redial attempts:
Ste
p
Command Remarks
1. Enter system view.
system-view N/A
2. Enter voice view.
voice-setup N/A
3. Enter dial program view.
dial-program N/A
4. Enter access number view.
gw-access-number
access-number
N/A
5. Specify the two-stage dialing
process as card
number/password process or
caller number process with
IVR.
process-config cardnumber or
process-config voice-caller
N/A
For the card number/password
process, the number of redial
attempts applies to each dial step,
including selecting a language
option, and dialing a card number,
password, or called number.
6. Configure the number of
redial attempts.
redialtimes redialtimes-number
The default is 3.
Use this command to configure the
number of redial attempts. Therefore,
the number of dial attempts is the
number of redial attempts plus 1. For
example, if the number of redial
attempts is n (redialtimes-number =
n), then the number of dial attempts is
n + 1.